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Malware redirects Google, prevents software loads

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Malware redirects Google, prevents software loads

Unread postby wa9mvz » January 6th, 2010, 6:15 pm

Hi .. I'm unable to post a HijackThis log since I am unable to load the program. I successfully download the file but when I click run, it just closes down. I have some sort of malware that is redirecting my Google links, loading misc. viruses, and giving me false security popups. It seems to be preventing me from loading most anti-malware programs. I have tried to load combofix, Malbytes, Microsoft Security Essentials, and even SpybotSD. None will run on this machine.

This is not blocking my general installation of .exe files since I have been successful in loading programs like ZoneAlarm. It seems that whatever is infecting this machine has a list of names it will not allow to run.

My Yahoo anti-spy detects an "AntiMalware" intrusion every time I open IE8 or Mozilla browsers. If I don't erase that before I shut down, something loads up about 4 or 5 different virus files.

Can anyone give me help???

My apologies if this is an inappropriate forum to post this question

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Re: Malware redirects Google, prevents software loads

Unread postby NonSuch » January 7th, 2010, 1:10 am

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain you rename HijackThis: >Guideline for posting your HijackThis log<
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