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I think I have Malware Please help me.

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I think I have Malware Please help me.

Unread postby Dougbum » December 31st, 2009, 5:55 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:17:23 PM, on 12/31/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Tall Emu\Online Armor\oaui.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Tall Emu\Online Armor\OAhlp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Users\Doug\Desktop\New Folder (2)\procexp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts file is located at: C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.5.2.11\IPSBHO.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\Windows\System32\TwcToolbarIe7.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [@OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [PLAYXPERT] C:\Program Files\PLAYXPERT\PXP.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: ZooskDesktop.lnk = C:\Program Files\ZooskDesktop\ZooskDesktop.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O13 - Gopher Prefix:
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Online Armor Helper Service (OAcat) - Tall Emu - C:\Program Files\Tall Emu\Online Armor\OAcat.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: Online Armor (SvcOnlineArmor) - Tall Emu - C:\Program Files\Tall Emu\Online Armor\oasrv.exe
O23 - Service: Ventrilo - Unknown owner - C:\Program Files\VentSrv\ventrilo_svc.exe (file missing)

--
End of file - 7682 bytes

32 Bit HP CIO Components Installer
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Anchor Service CS4
Adobe Bridge 1.0
Adobe Bridge CS4
Adobe CMaps CS4
Adobe Color - Photoshop Specific CS4
Adobe Color EU Extra Settings CS4
Adobe Color JA Extra Settings CS4
Adobe Color NA Recommended Settings CS4
Adobe Color Video Profiles CS CS4
Adobe CSI CS4
Adobe Default Language CS4
Adobe Device Central CS4
Adobe Download Manager
Adobe Drive CS4
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS4
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Linguistics CS4
Adobe Media Player
Adobe Media Player
Adobe Output Module
Adobe PDF Library Files CS4
Adobe Photoshop CS4
Adobe Photoshop CS4
Adobe Photoshop CS4
Adobe Photoshop CS4 Support
Adobe Photoshop Elements 7.0
Adobe Reader 9.2
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe Type Support CS4
Adobe Update Manager CS4
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS4
AdobeColorCommonSetCMYK
AdobeColorCommonSetRGB
Adrianne demo by NVIDIA (remove only)
All in 1 Media Codecs Pack V3.3
AnyDVD
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BlackBerry Desktop Software 5.0.1
BlackBerry Desktop Software 5.0.1
BlackBerry® Media Sync
Bonjour
CCScore
CDDRV_Installer
Chinese Simplified Fonts Support For Adobe Reader 9
CloneDVD2
Connect
Curse Client
Dark GDK
Diskeeper 2009 Professional
EASEUS Partition Master 4.0 Home Edition
erLT
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
Game Creators Dark GDK
Google Earth
Google Update Helper
Guild Wars
HijackThis 2.0.2
HLP Free Memory Optimizer 1.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB947789)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB947789)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB948127)
HP Customer Participation Program 10.0
HP Deskjet F4200 All-In-One Driver Software 10.0 Rel .3
HP Imaging Device Functions 10.0
HP Photosmart Essential 2.5
HP Smart Web Printing
HP Solution Center 10.0
HP Update
Introduction to Windows as a Platform
Introduction to Windows Forms Applications - Csharp
iTunes
Japanese Fonts Support For Adobe Reader 9
Java(TM) 6 Update 17
Junk Mail filter update
KhalInstallWrapper
Kodak EasyShare software
kuler
LimeWire 5.3.6
Logitech SetPoint
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Choice Guard
Microsoft DirectX SDK (August 2007)
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Office Live Meeting 2005 Replay Wrapper
Microsoft Office Live Meeting 2007
Microsoft Silverlight
Microsoft SQL Server 2008
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Management Objects
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 RsFx Driver
Microsoft SQL Server 2008 Setup Support Files (English)
Microsoft SQL Server Compact 3.5 SP1 Design Tools English
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft SQL Server VSS Writer
Microsoft Visual C# 2008 Express Edition with SP1 - ENU
Microsoft Visual C# 2008 Express Edition with SP1 - ENU
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Express Edition with SP1 - ENU
Microsoft Visual C++ 2008 Express Edition with SP1 - ENU
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Windows SDK for Visual Studio 2008 Headers and Libraries
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
Microsoft XNA Framework Redistributable 3.0
Microsoft XNA Framework Redistributable 3.1
Microsoft XNA Game Studio 3.1
Microsoft XNA Game Studio 3.1 (ARP entry)
Microsoft XNA Game Studio 3.1 (Platformer)
Microsoft XNA Game Studio 3.1 (Redists)
Microsoft XNA Game Studio 3.1 (Shared Components)
Microsoft XNA Game Studio 3.1 (VCSExpress)
Microsoft XNA Game Studio 3.1 (XnaLiveProxy)
Microsoft XNA Game Studio 3.1 Documentation
Microsoft XNA Game Studio Platform Tools
Mozilla Firefox (3.5.6)
MSDN Library for Visual Studio 2008 Express Editions SP1
MSVCRT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
netbrdg
Norton 360
NVIDIA Drivers
NVIDIA PhysX
NVIDIA Stereoscopic 3D Driver
OfotoXMI
Online Armor 4.0
OpenOffice.org 3.1
PDF Settings CS4
Photoshop Camera Raw
PhotoTools 2.0.1 Lite
ProxyCaptor
QuickTime
QuickTime Alternative 1.90
Ralink RT2860 Wireless LAN Card
Roxio Media Manager
Security Task Manager 1.7h
SFR
SHASTA
Shop for HP Supplies
skin0001
SKINXSDK
SolidWorks eDrawings 2010
Spelling Dictionaries Support For Adobe Reader 9
Sql Server Customer Experience Improvement Program
SQL Server System CLR Types
staticcr
Suite Shared Configuration CS4
System Requirements Lab
The Weather Channel Desktop 6
The Weather Channel Toolbar
TMD-Recruit Pack
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Ventrilo Client
VPRINTOL
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
WinRAR archiver
WIRELESS
World of Warcraft
Zoosk Desktop
Zoosk Desktop

My cpu started running slow after I downloaded Adobe Photoshop CS4 and Photshop Elements.
Dougbum
Active Member
 
Posts: 3
Joined: December 31st, 2009, 5:36 pm
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Re: I think I have Malware Please help me.

Unread postby MWR 3 day Mod » January 4th, 2010, 1:13 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
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Joined: April 4th, 2008, 8:40 am

Re: I think I have Malware Please help me.

Unread postby deltalima » January 6th, 2010, 11:11 am

Welcome to the forum.

My nickname is deltalima and I will be helping you with your computer problems.

HijackThis logs can take some time to research, so please be patient with me.

Please note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • All of my posts need to be checked by a teacher, so please be patient while I attempt to remove your malware.
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deltalima
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Re: I think I have Malware Please help me.

Unread postby deltalima » January 7th, 2010, 7:33 am

Hi Dougbum,

You wrote
My cpu started running slow after I downloaded Adobe Photoshop CS4 and Photshop Elements.


You did not say where you downloaded from but the fact that you suspect that this download caused a malware infection suggests that this was not purchased from an official source.

Our forum policy Here says we will not help people who use cracked or pirated software.
You likely got infected by using cracked software or visiting crack sites.
Hence, i would like you to remove all the crack/keygen applications that are present on your system

NOTE: If you give me advice that the software/Keygens have been removed & I find it has not (the tools we use can & will detect it) then I will have no choice but to have this thread closed.
Please decide what you are going to do & let me know.

Vista Advice
Please Note:
The programs I ask you to run need to be run in Administrator Mode by... Right clicking the program file & selecting: Run as Administrator.
Additionally, the built-in User Account Control (UAC) utility, if enabled, may prompt you for permission to run the program.
When prompted, please select: Allow. Reference: User Account Control (UAC) and Running as Administrator

P2P Advisory!
IMPORTANT There are signs of one or more P2P (Peer to Peer) File Sharing Programs installed on your computer.
LimeWire 5.3.6

As long as you have the P2P program(s) installed, per Forum Policy, I can offer you no further assitance.
If you choose NOT to remove the program(s)...indicate that in your next reply and this topic will be closed.
Otherwise, please perform the following steps:
Remove P2P Program(s)
  1. Click on Start > Control Panel and double click on Programs and Features.
  2. Locate the following program:
    LimeWire 5.3.6
  3. Click on the Change/Remove button to uninstall it.
    Repeat steps 2 and 3 for each program listed.
  4. When the program(s) have been uninstalled... Close Control Panel.

By using any form of P2P networking to download files you can anticipate infestations of malware to occur. The P2P program
itself, may be safe but the files may not... use P2P at your own risk! Keep in mind that this practice may be the source of your current malware infestation.
References... siting risk factors, using P2P programs: Malware: Help prevent the Infection and How to Prevent the Online Invasion of Spyware and Adware

Run CKScanner
Download CKScanner from here:http://downloads.malwareremoval.com/CKScanner.exe
Important - Save it to your desktop.
Right click CKScanner.exe and select Run as Administrator then click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

Please let me know that you have removed Limewire and all traces of cracked software that may be on your computer then post a new uninstall list and the contents of CKFiles.txt in your next reply.
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deltalima
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Re: I think I have Malware Please help me.

Unread postby Dakeyras » January 10th, 2010, 9:45 am

Due to lack of activity, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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