Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Antivirus Live took over my computer

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Antivirus Live took over my computer

Unread postby honeybee22 » December 25th, 2009, 11:30 pm

So I have the Antirvirus Live screwing up my computer...it will not allow me to go online, it will not allow me to open anything, it says that everything is "infected" and wants me to purchase their "security". I have already done everything to a T that is at this website: http://www.bleepingcomputer.com/virus-r ... virus-live .... I went into safe mode, ran the rkill thing, and when I ran Malwarebytes it said it found 1 thing infected, i clicked remove, it said removed successfully, but when i rebooted everything was still there. So I'm not sure what to do, please help. Here are my hijack this and uninstall list:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:23:33 PM, on 12/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Foxit Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mtuwmkub] C:\Documents and Settings\Greg\Local Settings\Application Data\wtbpqb\nvoksysguard.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [mtuwmkub] C:\Documents and Settings\Greg\Local Settings\Application Data\wtbpqb\nvoksysguard.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 1595067493
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1c9c42f3dba38f2) (gupdate1c9c42f3dba38f2) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: lxduCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxduserv.exe
O23 - Service: lxdu_device - - C:\WINDOWS\system32\lxducoms.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TVersityMediaServer - Unknown owner - C:\Program Files\TVersity\Media Server\MediaServer.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 7368 bytes

.......................................

7-Zip 4.62
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Shockwave Player 11.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Display Driver
AVG Free 8.5
Bonjour
Broadcom Gigabit Integrated Controller
CCScore
Citrix Presentation Server Client
C-Major Audio
DameK UltraBlue
Dell Wireless WLAN Card
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Web Player
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
FastStone Image Viewer 3.9
ffdshow [rev 1723] [2007-12-24]
fflink
Foxit Reader
Foxit Toolbar
GameHouse Games Collection: Academy of Magic
GameHouse Games Collection: Adventure Inlay
GameHouse Games Collection: Adventure Inlay - Safari Edition
GameHouse Games Collection: Air Strike 3D
GameHouse Games Collection: Alien Sky
GameHouse Games Collection: Aloha Solitaire
GameHouse Games Collection: Aloha TriPeaks
GameHouse Games Collection: Ancient Tri-Jong
GameHouse Games Collection: Ancient Tripeaks
GameHouse Games Collection: Astrobatics
GameHouse Games Collection: Atlantis
GameHouse Games Collection: Atomaders
GameHouse Games Collection: Bejeweled 2
GameHouse Games Collection: Bewitched
GameHouse Games Collection: Big Kahuna Reef
GameHouse Games Collection: Boggle Supreme
GameHouse Games Collection: Bounce Out Blitz
GameHouse Games Collection: Casino Island To Go
GameHouse Games Collection: Chainz
GameHouse Games Collection: Chainz 2 - Relinked
GameHouse Games Collection: Charm Solitaire
GameHouse Games Collection: Charm Tale
GameHouse Games Collection: Chicktionary
GameHouse Games Collection: Chuzzle Deluxe
GameHouse Games Collection: Collapse! Crunch
GameHouse Games Collection: Combo Chaos!
GameHouse Games Collection: Crystal Path
GameHouse Games Collection: Cubis Gold 2
GameHouse Games Collection: Digby's Donuts
GameHouse Games Collection: Diner Dash
GameHouse Games Collection: Feeding Frenzy
GameHouse Games Collection: Fiber Twig
GameHouse Games Collection: Five Card Deluxe
GameHouse Games Collection: Flip Words
GameHouse Games Collection: Flying Leo
GameHouse Games Collection: Fortune Tiles Gold
GameHouse Games Collection: Fresco Wizard
GameHouse Games Collection: GameHouse Sudoku
GameHouse Games Collection: Gearz
GameHouse Games Collection: Granny in Paradise
GameHouse Games Collection: Gutterball
GameHouse Games Collection: Gutterball 2
GameHouse Games Collection: Hamsterball
GameHouse Games Collection: Hello!
GameHouse Games Collection: Holiday Express
GameHouse Games Collection: Iggle Pop!
GameHouse Games Collection: Incadia
GameHouse Games Collection: Incredible Ink
GameHouse Games Collection: Insaniquarium Deluxe
GameHouse Games Collection: Inspector Parker
GameHouse Games Collection: Invadazoid
GameHouse Games Collection: Jewel Quest
GameHouse Games Collection: Lemonade Tycoon
GameHouse Games Collection: Luxor
GameHouse Games Collection: Mad Caps
GameHouse Games Collection: Magic Ball
GameHouse Games Collection: Magic Ball 2
GameHouse Games Collection: Magic Ball 2 - New Worlds
GameHouse Games Collection: Magic Inlay
GameHouse Games Collection: Magic Vines
GameHouse Games Collection: Mah Jong Adventures
GameHouse Games Collection: Mah Jong Medley
GameHouse Games Collection: Mah Jong Quest
GameHouse Games Collection: Mahjong Garden To Go
GameHouse Games Collection: Mahjong Towers Eternity
GameHouse Games Collection: Maui Wowee
GameHouse Games Collection: Phlinx To Go
GameHouse Games Collection: Pin High Country Club Golf
GameHouse Games Collection: Pizza Frenzy
GameHouse Games Collection: Platypus
GameHouse Games Collection: Poker Superstars
GameHouse Games Collection: Puzzle Express
GameHouse Games Collection: Puzzle Inlay
GameHouse Games Collection: Puzzle Solitaire
GameHouse Games Collection: QBz
GameHouse Games Collection: Reader's Digest Super Word Power
GameHouse Games Collection: Ricochet
GameHouse Games Collection: Ricochet Lost Worlds
GameHouse Games Collection: Ricochet Lost Worlds - Recharged
GameHouse Games Collection: Roller Rush
GameHouse Games Collection: Saints & Sinners Bingo
GameHouse Games Collection: SCRABBLE
GameHouse Games Collection: Shape Shifter
GameHouse Games Collection: Slingo Deluxe
GameHouse Games Collection: Spelvin
GameHouse Games Collection: Splash
GameHouse Games Collection: Spring Sprang Sprung
GameHouse Games Collection: Super 5-Line Slots
GameHouse Games Collection: Super Blackjack!
GameHouse Games Collection: Super Bounce Out!
GameHouse Games Collection: Super Candy Cruncher
GameHouse Games Collection: Super Collapse!
GameHouse Games Collection: Super Collapse! II
GameHouse Games Collection: Super Collapse! II Platinum
GameHouse Games Collection: Super Fruit Frolic
GameHouse Games Collection: Super GameHouse Solitaire Vol. 1
GameHouse Games Collection: Super GameHouse Solitaire Vol. 2
GameHouse Games Collection: Super GameHouse Solitaire Vol. 3
GameHouse Games Collection: Super Gem Drop
GameHouse Games Collection: Super Glinx!
GameHouse Games Collection: Super Letter Linker
GameHouse Games Collection: Super Mah Jong Solitaire
GameHouse Games Collection: Super Nisqually
GameHouse Games Collection: Super PileUp!
GameHouse Games Collection: Super Pool
GameHouse Games Collection: Super Pop & Drop!
GameHouse Games Collection: Super Rumble Cube
GameHouse Games Collection: Super SpongeBob Collapse!
GameHouse Games Collection: Super TextTwist
GameHouse Games Collection: Super WHATword
GameHouse Games Collection: Super Wild Wild Words
GameHouse Games Collection: Tap a Jam
GameHouse Games Collection: Ten Pin Championship Bowling Pro
GameHouse Games Collection: Tennis Titans
GameHouse Games Collection: Tradewinds 2
GameHouse Games Collection: Trivia Machine
GameHouse Games Collection: Tropical Swaps
GameHouse Games Collection: Tumblebugs
GameHouse Games Collection: Turtle Bay
GameHouse Games Collection: Twistingo
GameHouse Games Collection: Ultimate Dominoes
GameHouse Games Collection: Varmintz Deluxe
GameHouse Games Collection: Walls of Jericho, The
GameHouse Games Collection: Wheel of Fortune
GameHouse Games Collection: Word Jolt
GameHouse Games Collection: Word Slinger
GameHouse Games Collection: WordJong To Go
GameHouse Games Collection: Zuma Deluxe
Google Chrome
Google Update Helper
Haali Media Splitter
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
HP Imaging Device Functions 6.1
HP Photosmart Essential
HP PSC & OfficeJet 6.1.A
HP Software Update
HP Solution Center and Imaging Support Tools 6.1
iTunes
Java(TM) 6 Update 14
kgcbaby
kgcbase
kgchday
kgchlwn
kgcinvt
kgckids
kgcmove
kgcvday
Kodak EasyShare software
Lexmark 5600-6600 Series
Lexmark Printable Web
LimeWire 5.3.6
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
MSN Toolbar
netbrdg
OfotoXMI
PeaZip 2.7.beta
PowerISO
QuickTime
Real Alternative 1.9.0
Sandlot Games Client Services
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
SFR
SHASTA
skin0001
SKINXSDK
staticcr
Super Winspy v3.3
Texas Instruments PCIxx21/x515/xx12 drivers.
tooltips
TVersity Codec Pack 1.2
TVersity Media Server 1.0.0.11 RC7
Tweak UI
Update for Windows XP (KB951072-v2)
VC80CRTRedist - 8.0.50727.762
Verizon FiOS Connection Wizard
Virtual Earth 3D (Beta)
VLC media player 0.9.8a
VPRINTOL
Windows Search 4.0
WIRELESS
honeybee22
Active Member
 
Posts: 8
Joined: March 10th, 2008, 6:48 pm
Advertisement
Register to Remove

Re: Antivirus Live took over my computer

Unread postby MWR 3 day Mod » December 28th, 2009, 9:51 pm

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
MRU Undergrad
MRU Undergrad
 
Posts: 2534
Joined: April 4th, 2008, 8:40 am

Re: Antivirus Live took over my computer

Unread postby NonSuch » January 1st, 2010, 7:46 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27302
Joined: February 23rd, 2005, 7:08 am
Location: California


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 28 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware