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Malware Removal Instructions

AntiMalware, Windows Security Centre and Google Installer

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Re: AntiMalware, Windows Security Centre and Google Installer

Unread postby jmw3 » January 31st, 2010, 3:35 pm

Hi

Good to hear. Those last logs look good.

Clean Up
Now we need to clear out the programs we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if used inappropriately.
Remove ComboFix
The following will implement some cleanup procedures as well as reset System Restore points:
Click Start > Run then copy/paste the following bolded text into the Run box and click OK:
ComboFix /Uninstall
  • Double-click OTM
  • Click the CleanUp! button
  • Select Yes when the Begin cleanup Process? prompt appears
  • If you are prompted to Reboot during the cleanup, select Yes
  • The tool will delete itself once it finishes, if not delete it yourself
You can delete the following from your desktop:
RootRepeal & it's zip file & folder
The Gmer.exe file (it will be randomly named .exe file)
LSPFix & it's zip file & folder
RKill
pbsvc.exe
CFDQ-UsrPrf.exe
McAfee Removal Tool
chaser.exe
TFC.exe
Any logs that may have been saved to your desktop

If you haven't already done so, open Malwarebytes' Anti-Malware, click Quarantine then Delete All. Close the program.
You should also remove HijackThis. You can do this by going to C:\Program Files\Trend Micro\HijackThis
  • Double click HijackThis.exe
  • From the Main menu click Open the Misc Tools section
  • Using the scroll bar, scroll down to Uninstall HijackThis
  • Click Uninstall HijackThis & exit then click Yes at the prompt

All Clean
Congratulations, good work, your system is now clean. Now that your system is safe we would like you to keep it that way.
Take the time to follow these recommendations & it will greatly reduce the risk of further infections and greatly diminish the chances of you having to visit here again.

Create a Clean System Restore Point
Create a new, clean System Restore point which you can use in case of future system problems:
Press Start->All Programs->Accessories->System Tools->System Restore
Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
Now remove old, infected System Restore points:
Next click Start->Run and type cleanmgr in the box and click OK
Ensure the boxes for Temporary Files & Temporary Internet Files are checked. You can choose to check other boxes if you wish but they are not required.
Select the More Options tab, under System Restore click Clean up... and click Yes to the prompt
Click OK and Yes to confirm.

Microsoft Windows Update
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
To update Windows
Go to Start > All Programs > Windows Update
To update Office
Open up any Office program.
Go to Help > Check for Updates

Malwarebytes' Anti-Malware
Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is totally free but for real-time protection you will have to pay a small one-time fee.
You can find a tutorial here. Keep it updated & run it regularly.

SpywareBlaster
Download and install Javacools SpywareBlaster from here
SpywareBlaster adds a list of ActiveX controls, tracking cookies and sites which will be blocked in either Internet Explorer or Firefox browsers. You need to manually check for updates regularly.

Download and Install a HOSTS File
A HOSTS file is a big list of bad web sites. The list has a specific format, a specific name, (name is just HOSTS with no file extension), and a specific location. Your machine always looks at that file in that location before connecting to a web site to verify the address. So the HOSTS listing can be used to "short circuit" a request to a bad website by giving it the address of your own machine.

Download BlueTack's HOSTS Manager here, using Internet Explorer (Firefox won't work) & save hosts20setup.exe to your desktop:
  • Double click Hosts20setup.exe on your desktop and let it Install the Hosts Manager
  • After the installation is complete, click on the Hosts Manager icon on your desktop. (You can delete the other Hosts Switch icon from your desktop)
  • When the Hosts Manager comes up, click the small down arrows on the right side of the bar labeled Options and Tools,
  • Click Disable DNS Service. This is important
  • In the Left Pane, click Download
  • It will load 80,000 lines or more. When it finishes, also in the left pane, click Replace, and then click Save
You can use this manager to handle your HOSTS file download, edits, and most any other HOSTS issue.
If you have a separate party firewall or Winpatrol, you may have to give permissions at various times to Unlock the present default HOSTS file and install the new one.

Web of Trust
WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
  • Green to go
  • Yellow for caution
  • Red to stop
WOT has an addon available for both Firefox and Internet Explorer.

Install WinPatrol
Download it here
You can find information about how WinPatrol works here

Read some information here on how to prevent Malware.

Hopefully these steps will help keep your computer clean.

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

If there are any other questions then feel free to ask or in future do not hesitate to contact us here at The Malware Removal Forums
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jmw3
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Re: AntiMalware, Windows Security Centre and Google Installer

Unread postby RnD123 » January 31st, 2010, 5:36 pm

JMW3, my thanks to you, Axephilic and Dakeyras. I have completed the tidy up as per your instructions and appreciate the advise given to prevent further infection. Thinking back 3 weeks ago when my PC hung after 2 minutes of operation and an initial suggestion of re-formating and re-installing, I could not truely see this point being reached. I again extend my appreciation to you all and the MalWare Removal website.

Regards,

Richard.
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Posts: 44
Joined: December 17th, 2009, 7:43 am

Re: AntiMalware, Windows Security Centre and Google Installer

Unread postby jmw3 » January 31st, 2010, 8:59 pm

No problem at all RnD123.... Glad we could help. I'll pass your thanks on to Axephilic & Dakeyras... they did all the hard work on this.

Good Luck & Surf Safe
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Re: AntiMalware, Windows Security Centre and Google Installer

Unread postby jmw3 » February 1st, 2010, 12:52 pm

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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