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need help with browser redirect

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need help with browser redirect

Unread postby lee2020 » December 10th, 2009, 2:21 pm

My computer is infected with some redirection virus. I don't know what to do and have downloaded so many spyware and anti-virus programs. Sometimes it finds alureon in some and sometimes it finds nothing. Something is affecting the registry as well. I have been trying to clean this out for weeks now and nothing will fix the problem. When browsing in goggle or any other search site, I am redirected to other websites and occasionally get an antivirus program that wants to be downloaded into my computer so I have to close the browser. Please help ASAP!

here is the hijack log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:08:25 AM, on 12/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O1 - Hosts: 91.212.65.103 notcor.net
O1 - Hosts: 88.198.51.132 mylake.biz
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\IPSBHO.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SpywareTerminatorUpdate] "C:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2565510125
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v ... b34246.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/bingame/dim2/defaul ... der_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A17147B3-7536-46CD-B978-B47D2D6A99E0}: NameServer = 192.168.1.1,4.2.2.5
O17 - HKLM\System\CS1\Services\Tcpip\..\{A17147B3-7536-46CD-B978-B47D2D6A99E0}: NameServer = 192.168.1.1,4.2.2.5
O17 - HKLM\System\CS2\Services\Tcpip\..\{A17147B3-7536-46CD-B978-B47D2D6A99E0}: NameServer = 192.168.1.1,4.2.2.5
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10504 bytes
lee2020
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Posts: 8
Joined: December 10th, 2009, 2:10 pm
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Re: need help with browser redirect

Unread postby MWR 3 day Mod » December 15th, 2009, 1:20 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
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MRU Undergrad
 
Posts: 2534
Joined: April 4th, 2008, 8:40 am

Re: need help with browser redirect

Unread postby melboy » December 15th, 2009, 3:28 pm

Hi and welcome to the MR forums. :)

I'm melboy and I am going to try to help you with your problem. Please take note of the following:

  1. I will be working on your Malware issues this may or may not solve other issues you have with your machine.
  2. The fixes are specific to your problem and should only be used for this issue on this machine.
  3. If you don't know or understand something, please don't hesitate to ask.
  4. Please DO NOT run any other tools or scans whilst I am helping you.
  5. It is important that you reply to this thread. Do not start a new topic.
  6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  7. Absence of symptoms does not mean that everything is clear.

Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.

No Reply Within 3 Days Will Result In Your Topic Being Closed!! If you need more time, please inform me.





Uninstall list

Please post an Uninstall list.

  1. Open HijackThis.
  2. Click on the Open the Misc Tools section button.
  3. Look under System tools.
  4. Click on the Open Uninstall Manager... button.
  5. Click on the Save list... button.
  6. It will prompt you to save. Save this log in a convenient location, such as your Desktop By default it's named uninstall_list.txt.
  7. Notepad will open. Please post this log in your next reply.


In your next reply.

1. Uninstall list.
User avatar
melboy
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Location: UK

Re: need help with browser redirect

Unread postby lee2020 » December 16th, 2009, 2:09 pm

Thank you for helping me. I hope we can get this fixed. It would be a christmas treat..

Here it is..
3D-EYE DRAW
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0.8
AIM 6
AOL Instant Messenger
AOLIcon
ATT-PRT22
avast! Antivirus
Conexant D850 56K V.9x DFVc Modem
Corel Paint Shop Pro X
Corel Photo Album 6
Coupon Printer for Windows
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell Support Center
DellSupport
Digital Content Portal
Digital Line Detect
Download Updater (AOL LLC)
EducateU
ELIcon
Eusing Free Registry Cleaner
Google
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet for Wired Connections
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 17
Learn2 Player (Uninstall Only)
Malwarebytes' Anti-Malware
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Basic Edition 2003
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Modem Helper
Mozilla Firefox (3.5.5)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Musicmatch for Windows Media Player
Norton Internet Security
OfficeMate Suite
Photo Click
PowerDVD 5.5
QuickTime
RealPlayer Basic
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Smartrac Parcel
Sonic DLA
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spyware Terminator
SUPERAntiSpyware Free Edition
Trojan Remover 6.8.1
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebCyberCoach 3.2 Dell
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10
Windows XP Service Pack 3
lee2020
Active Member
 
Posts: 8
Joined: December 10th, 2009, 2:10 pm

Re: need help with browser redirect

Unread postby melboy » December 16th, 2009, 7:47 pm

Hi


Multiple Anti Virus programs.

You are operating multiple Anti Virus programs on your computer:
  • Norton Internet Security
  • avast! Antivirus

It is NOT safe to have more than one anti-virus installed on a system, and that doing so not only does not provide better protection, it will actually cause additional problems. Anti-virus programs patch into the system kernel. Having more than one anti-virus patching into the system kernel will not only destabilize a system, it can corrupt system files and it WILL cause crashes! You MUST remove all but one anti-virus program.

  • Click Start
  • Go to Control Panel
  • Go to Add/Remove Programs
  • Find and click Remove for one of the following (if present):
  • Norton Internet Security
  • avast! Antivirus

Note: if you have a paid subscription for Norton, I would leave that and uninstall Avast. If your subscription to Norton has lapsed and you do not intend renewing it I would uninstall Norton and keep Avast.


Spyware Terminator

This may interfere with the fixes we are about to do so please uninstall it. You may reinstall it if you wish after you are clean, but I would point you in the direction of this article before you decide.

Registry Cleaners

Re. Eusing Free Registry Cleaner

We don't recommend the use of ANY registry cleaners. Here is an excerpt from a discussion on reg cleaners
Most reg cleaners aren't bad as such, but they aren't perfect and even the best have been known to cause problems. The point we are trying to make is that the risk of using one far outweighs any benefit. If it does work perfectly you will not see any difference. If it doesn't work properly you may end up with an expensive doorstop.

This post by Bill Castner is very informative: WhatTheTech Forum



Uninstall Programs
  • click on start
  • Click on control panel
  • Double click the icon add/remove programs
  • click on the first program in the list and click Remove
  • Continue through the list below (one at a time) until all programs have been removed.
  • If something isn't found, please continue with the next entry in the list.
    Eusing Free Registry Cleaner
    Java 2 Runtime Environment, SE v1.4.2_03
    Spyware Terminator



Disable SUPERAntiSpyware
From your log i can see this that you are running a SuperAntispyware. This might interfere with fixes we are about to do so we need to disable it.

  • Right-click on the shortcut from the system tray
  • Choose View Control Center (preferences/options)
  • On the General and Startup tab
  • Under Start-Up Options, Uncheck Start SUPERAntispyware when Windows starts
  • Click Close to exit
  • Again, Right-click on the shortcut from the system tray
  • Click exit. If you are prompted "Are you sure you want to exit" click OK.
CAUTION: SuperAntiSpyware comes with a utility called Bootsafe.
Do not for any reason to use it, if used on an infected computer it could render it UNBOOTABLE.



Trojan Remover

  • Open Trojan Remover
  • Click Options and UNcheck Boot-time FastScan enabled
  • Click Disable FastScan then OK
  • Click Utilities
  • Click Reset Windows HOSTS file
  • Click OK then OK
  • Close Trojan Remover



Fix HijackThis entries
  • Run HijackThis
  • Click on the do a system scan only button
  • Put a check beside all of the items listed below (if present):

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
      O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - (no file)
      O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/bingame/dim2/defaul ... der_v6.cab

  • Close all open windows and browsers/email etc...
  • Click on the Fix Checked button
  • When completed close the application.

REBOOT



random's system information tool (RSIT)

  • Download random's system information tool (RSIT) by random/random from HERE and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt (<<will be maximized)
    • info.txt (<<will be minimized)
  • Post both of these logs in your next reply (Sometimes you have to make several post to get the logs posted.)
User avatar
melboy
MRU Expert
MRU Expert
 
Posts: 3670
Joined: July 25th, 2008, 4:25 pm
Location: UK

Re: need help with browser redirect

Unread postby lee2020 » December 16th, 2009, 8:41 pm

Logfile of random's system information tool 1.06 (written by random/random)
Run by Gary Lee at 2009-12-16 16:40:50
Microsoft Windows XP Professional Service Pack 3
System drive C: has 131 GB (88%) free of 149 GB
Total RAM: 1014 MB (43% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:40:55 PM, on 12/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Documents and Settings\Gary Lee\My Documents\Downloads\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Gary Lee.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\IPSBHO.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2565510125
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v ... b34246.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A17147B3-7536-46CD-B978-B47D2D6A99E0}: NameServer = 192.168.1.1,4.2.2.5
O17 - HKLM\System\CS1\Services\Tcpip\..\{A17147B3-7536-46CD-B978-B47D2D6A99E0}: NameServer = 192.168.1.1,4.2.2.5
O17 - HKLM\System\CS2\Services\Tcpip\..\{A17147B3-7536-46CD-B978-B47D2D6A99E0}: NameServer = 192.168.1.1,4.2.2.5
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Symantec Eraser Service (EraserSvc10923) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 8784 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Norton Internet Security - Run Full System Scan - Gary Lee.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-01-12 63128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
DriveLetterAccess - C:\WINDOWS\system32\dla\tfswshx.dll [2004-12-05 118842]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
Symantec NCO BHO - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll [2009-10-28 392560]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
Symantec Intrusion Prevention - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\IPSBHO.DLL [2009-10-01 79224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-12-02 263280]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll [2009-11-17 764912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-10-11 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-10-11 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - Norton Toolbar - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll [2009-10-28 392560]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-12-02 263280]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"=C:\WINDOWS\system32\igfxtray.exe [2005-10-14 94208]
"igfxhkcmd"=C:\WINDOWS\system32\hkcmd.exe [2005-10-14 77824]
"igfxpers"=C:\WINDOWS\system32\igfxpers.exe [2005-10-14 114688]
"DVDLauncher"=C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe [2005-02-23 53248]
"RealTray"=C:\Program Files\Real\RealPlayer\RealPlay.exe [2006-02-22 26112]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2006-02-22 98304]
"dla"=C:\WINDOWS\system32\dla\tfswctrl.exe [2004-12-05 127035]
"ISUSPM Startup"=C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe [2005-06-10 249856]
"ISUSScheduler"=C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2005-06-10 81920]
"DMXLauncher"=C:\Program Files\Dell\Media Experience\DMXLauncher.exe [2005-01-26 86016]
"Corel Photo Downloader"=C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe [2005-08-31 106496]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-11-15 16384]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-10-11 149280]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-05-29 68856]
"DellSupport"=C:\Program Files\DellSupport\DSAgnt.exe [2007-03-15 460784]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2009-09-03 548352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2005-10-14 135168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2009-03-10 239496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= []

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\AIM\aim.exe"="C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\Program Files\Real\RealPlayer\realplay.exe"="C:\Program Files\Real\RealPlayer\realplay.exe:*:Enabled:RealPlayer"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Common Files\AOL\Loader\aolload.exe"="C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader"
"C:\Program Files\AIM6\aim6.exe"="C:\Program Files\AIM6\aim6.exe:*:Enabled:AIM"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\AIM\aim.exe"="C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

======List of files/folders created in the last 1 months======

2009-12-16 16:40:50 ----D---- C:\rsit
2009-12-16 16:39:16 ----A---- C:\WINDOWS\system32\msln.exe
2009-12-16 15:09:02 ----A---- C:\WINDOWS\system32\tdlcmd.dll
2009-12-09 03:11:33 ----HDC---- C:\WINDOWS\$NtUninstallKB970430$
2009-12-09 03:09:26 ----HDC---- C:\WINDOWS\$NtUninstallKB974318$
2009-12-09 03:07:27 ----HDC---- C:\WINDOWS\$NtUninstallKB973904$
2009-12-09 03:04:01 ----HDC---- C:\WINDOWS\$NtUninstallKB974392$
2009-12-09 03:03:50 ----A---- C:\WINDOWS\imsins.BAK
2009-12-09 03:03:39 ----HDC---- C:\WINDOWS\$NtUninstallKB971737$
2009-12-03 13:07:16 ----D---- C:\Program Files\Alwil Software
2009-12-03 09:36:49 ----D---- C:\Program Files\Eusing Free Registry Cleaner
2009-12-02 17:40:21 ----D---- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2009-12-02 17:39:56 ----D---- C:\Program Files\SUPERAntiSpyware
2009-12-02 17:39:55 ----D---- C:\Documents and Settings\Gary Lee\Application Data\SUPERAntiSpyware.com
2009-12-02 14:58:29 ----D---- C:\Documents and Settings\Gary Lee\Application Data\Auslogics
2009-12-02 14:24:12 ----A---- C:\WINDOWS\system32\javaws.exe
2009-12-02 14:24:12 ----A---- C:\WINDOWS\system32\javaw.exe
2009-12-02 14:24:12 ----A---- C:\WINDOWS\system32\java.exe
2009-11-25 17:33:23 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP
2009-11-25 17:32:40 ----A---- C:\WINDOWS\system32\ztvunrar36.dll
2009-11-25 17:32:40 ----A---- C:\WINDOWS\system32\ztvunace26.dll
2009-11-25 17:32:40 ----A---- C:\WINDOWS\system32\ztvcabinet.dll
2009-11-25 17:32:40 ----A---- C:\WINDOWS\system32\unacev2.dll
2009-11-25 17:32:39 ----A---- C:\WINDOWS\system32\UNRAR3.dll
2009-11-25 17:32:34 ----D---- C:\Documents and Settings\Gary Lee\Application Data\Simply Super Software
2009-11-25 17:32:34 ----D---- C:\Documents and Settings\All Users\Application Data\Simply Super Software
2009-11-25 17:32:33 ----D---- C:\Program Files\Trojan Remover
2009-11-25 15:44:47 ----HDC---- C:\WINDOWS\$NtUninstallKB976098-v2$
2009-11-25 15:43:05 ----HDC---- C:\WINDOWS\$NtUninstallKB973687$
2009-11-25 15:17:51 ----D---- C:\Program Files\Trend Micro
2009-11-19 10:15:59 ----D---- C:\Documents and Settings\Gary Lee\Application Data\Malwarebytes
2009-11-19 10:15:35 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-11-19 10:15:33 ----D---- C:\Program Files\Malwarebytes' Anti-Malware

======List of files/folders modified in the last 1 months======

2009-12-16 16:40:35 ----D---- C:\WINDOWS\Prefetch
2009-12-16 16:40:25 ----D---- C:\WINDOWS\Temp
2009-12-16 16:39:16 ----D---- C:\WINDOWS\system32
2009-12-16 16:37:12 ----D---- C:\Program Files\Mozilla Firefox
2009-12-16 16:36:30 ----A---- C:\WINDOWS\ModemLog_Conexant D850 56K V.9x DFVc Modem.txt
2009-12-16 16:36:16 ----D---- C:\WINDOWS
2009-12-16 16:35:23 ----SHD---- C:\System Volume Information
2009-12-16 16:34:49 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-12-16 16:25:49 ----D---- C:\omate32
2009-12-16 16:22:04 ----D---- C:\Program Files
2009-12-16 16:20:48 ----D---- C:\WINDOWS\system32\CatRoot2
2009-12-16 16:16:24 ----D---- C:\WINDOWS\system32\drivers
2009-12-10 09:13:16 ----HDC---- C:\WINDOWS\$NtUninstallKB941644$
2009-12-09 03:31:42 ----AC---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-12-09 03:28:48 ----D---- C:\WINDOWS\system32\config
2009-12-09 03:11:45 ----HD---- C:\WINDOWS\inf
2009-12-09 03:11:37 ----RSHD---- C:\WINDOWS\system32\dllcache
2009-12-09 03:11:15 ----SHD---- C:\WINDOWS\Installer
2009-12-09 03:07:13 ----HD---- C:\WINDOWS\$hf_mig$
2009-12-09 03:05:58 ----D---- C:\WINDOWS\system32\en-US
2009-12-09 03:05:57 ----D---- C:\Program Files\Internet Explorer
2009-12-09 03:05:12 ----D---- C:\WINDOWS\ie7updates
2009-12-08 10:57:52 ----HD---- C:\Documents and Settings\Gary Lee\Application Data\Move Networks
2009-12-03 08:50:20 ----SD---- C:\WINDOWS\Tasks
2009-12-02 17:39:19 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2009-12-02 14:44:58 ----D---- C:\Documents and Settings\Gary Lee\Application Data\Uniblue
2009-12-02 14:24:06 ----D---- C:\Program Files\Java
2009-12-01 12:06:19 ----A---- C:\WINDOWS\system32\MRT.exe
2009-11-25 17:01:37 ----D---- C:\WINDOWS\Debug
2009-11-25 16:38:35 ----D---- C:\WINDOWS\Minidump
2009-11-25 15:50:36 ----D---- C:\WINDOWS\network diagnostic
2009-11-25 15:42:00 ----D---- C:\WINDOWS\WinSxS
2009-11-18 09:13:35 ----D---- C:\smartrac

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 BHDrvx86;BHDrvx86; \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20091104.001\BHDrvx86.sys []
R1 ccHP;Symantec Hash Provider; C:\WINDOWS\system32\drivers\NIS\1101000.013\ccHPx86.sys [2009-10-19 501888]
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS []
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys []
R1 SRTSP;Symantec Real Time Storage Protection; C:\WINDOWS\System32\Drivers\NIS\1101000.013\SRTSP.SYS [2009-10-08 325168]
R1 SRTSPX;Symantec Real Time Storage Protection (PEL); C:\WINDOWS\system32\drivers\NIS\1101000.013\SRTSPX.SYS [2009-10-08 43696]
R1 sscdbhk5;sscdbhk5; C:\WINDOWS\system32\drivers\sscdbhk5.sys [2004-07-14 5627]
R1 ssrtln;ssrtln; C:\WINDOWS\system32\drivers\ssrtln.sys [2004-07-14 23545]
R1 SymIRON;Symantec Iron Driver; C:\WINDOWS\System32\Drivers\NIS\1101000.013\Ironx86.SYS [2009-10-08 114736]
R1 SYMTDI;Symantec Network Dispatch Driver; C:\WINDOWS\System32\Drivers\NIS\1101000.013\SYMTDI.SYS [2009-10-14 361520]
R2 ASCTRM;ASCTRM; C:\WINDOWS\system32\drivers\ASCTRM.sys [2006-02-22 8552]
R2 drvnddm;drvnddm; C:\WINDOWS\system32\drivers\drvnddm.sys [2004-11-23 40480]
R2 dsunidrv;DellSupport UniDriver; C:\WINDOWS\system32\DRIVERS\dsunidrv.sys [2007-02-25 5376]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2003-04-09 11043]
R2 symlcbrd;symlcbrd; \??\C:\WINDOWS\system32\drivers\symlcbrd.sys []
R2 tfsnboio;tfsnboio; C:\WINDOWS\system32\dla\tfsnboio.sys [2004-12-05 25883]
R2 tfsncofs;tfsncofs; C:\WINDOWS\system32\dla\tfsncofs.sys [2004-12-05 34843]
R2 tfsndrct;tfsndrct; C:\WINDOWS\system32\dla\tfsndrct.sys [2004-12-05 4123]
R2 tfsndres;tfsndres; C:\WINDOWS\system32\dla\tfsndres.sys [2004-12-05 2239]
R2 tfsnifs;tfsnifs; C:\WINDOWS\system32\dla\tfsnifs.sys [2004-12-05 86586]
R2 tfsnopio;tfsnopio; C:\WINDOWS\system32\dla\tfsnopio.sys [2004-12-05 15227]
R2 tfsnpool;tfsnpool; C:\WINDOWS\system32\dla\tfsnpool.sys [2004-12-05 6363]
R2 tfsnudf;tfsnudf; C:\WINDOWS\system32\dla\tfsnudf.sys [2004-12-05 98714]
R2 tfsnudfa;tfsnudfa; C:\WINDOWS\system32\dla\tfsnudfa.sys [2004-12-05 100603]
R3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys []
R3 E100B;Intel(R) PRO Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2004-10-14 155648]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys []
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 HSF_DP;HSF_DP; C:\WINDOWS\system32\DRIVERS\HSF_DP.sys [2003-11-17 1042432]
R3 HSFHWBS2;HSFHWBS2; C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys [2003-11-17 212224]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2005-10-14 1302812]
R3 IDSxpx86;IDSxpx86; \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20091211.001\IDSxpx86.sys []
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NAVENG;NAVENG; \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20091216.022\NAVENG.SYS []
R3 NAVEX15;NAVEX15; \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20091216.022\NAVEX15.SYS []
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\WINDOWS\system32\drivers\sthda.sys [2005-11-16 1047816]
R3 SymEvent;SymEvent; \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS []
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2003-11-17 680704]
S3 bvrp_pci;bvrp_pci; C:\WINDOWS\system32\drivers\bvrp_pci.sys []
S3 MREMP50;MREMP50 NDIS Protocol Driver; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS []
S3 MREMP50a64;MREMP50a64 NDIS Protocol Driver; C:\WINDOWS\system32\drivers\MREMP50a64.sys []
S3 MRESP50;MRESP50 NDIS Protocol Driver; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS []
S3 MRESP50a64;MRESP50a64 NDIS Protocol Driver; C:\WINDOWS\system32\drivers\MRESP50a64.sys []
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
S3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS []
S3 SYMFW;Symantec Network Filter Driver; C:\WINDOWS\system32\drivers\SYMFW.sys []
S3 SYMIDS;Symantec Network Filter Driver; C:\WINDOWS\system32\drivers\SYMIDS.sys []
S3 SYMNDIS;Symantec Network Filter Driver; C:\WINDOWS\system32\drivers\SYMNDIS.sys []
S3 vsdatant;vsdatant; C:\WINDOWS\system32\drivers\vsdatant.sys []
S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\drivers\wanatw.sys []
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2008-04-13 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2008-04-13 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2008-04-13 43008]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2008-04-13 40960]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2008-04-13 42240]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-10-11 153376]
R2 McciCMService;McciCMService; C:\Program Files\Common Files\Motive\McciCMService.exe [2009-01-26 303104]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-19 322120]
R2 NIS;Norton Internet Security; C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe [2009-10-19 126392]
R2 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2005-01-28 38912]
R2 Viewpoint Manager Service;Viewpoint Manager Service; C:\Program Files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
S2 EraserSvc10923;Symantec Eraser Service; C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe [2009-10-19 126392]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-14 32768]
S3 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2007-03-07 76848]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-28 182768]
S3 NetSvc;Intel NCS NetService; C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe [2004-11-19 147456]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]

-----------------EOF-----------------
info.txt logfile of random's system information tool 1.06 2009-12-16 16:40:58

======Uninstall list======

-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->C:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
-->C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
-->C:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
-->C:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
-->MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
3D-EYE DRAW-->"C:\Program Files\InstallShield Installation Information\{C628961B-4AC0-4C21-B6A3-2742DB98B341}\setup.exe" -runfromtemp -l0x0009 -removeonly
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 7.0.8-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70000000000}
AIM 6-->C:\Program Files\AIM6\uninst.exe
AOL Instant Messenger-->C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM=
AOLIcon-->MsiExec.exe /I{62BD0AE0-4EB1-4BBB-8F43-B6400C8FEB2C}
ATT-PRT22-->C:\PROGRA~1\ATT-PR~1\UNWISE.EXE C:\PROGRA~1\ATT-PR~1\INSTALL.LOG
Conexant D850 56K V.9x DFVc Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSETUP.EXE -U -Idel200fk.inf
Corel Paint Shop Pro X-->MsiExec.exe /I{1A15507A-8551-4626-915D-3D5FA095CC1B}
Corel Photo Album 6-->MsiExec.exe /X{8A9B8148-DDD7-448F-BD6C-358386D32354}
Coupon Printer for Windows-->"C:\Program Files\Coupons\uninstall.exe" "/U:C:\Program Files\Coupons\Uninstall\uninstall.xml"
Dell Digital Jukebox Driver-->C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Driver Reset Tool-->MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Media Experience-->MsiExec.exe /I{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}
Dell Support Center-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
DellSupport-->MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Content Portal-->MsiExec.exe /I{6D5FCA42-1486-4E32-AFE8-1B7E2AA59D33}
Digital Line Detect-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Download Updater (AOL LLC)-->C:\Program Files\Common Files\Software Update Utility\uninstall.exe
EducateU-->MsiExec.exe /I{A683A2C0-821C-486F-858C-FA634DB5E864}
ELIcon-->MsiExec.exe /I{4667B940-BB01-428B-986E-A0CC46497BF7}
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_0E996B068B56FCA2.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
Google-->MsiExec.exe /I{DF6A589A-7A1A-430C-9FF2-A0BDB42669DC}
High Definition Audio Driver Package - KB835221-->C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB970653-v3)-->"C:\WINDOWS\$NtUninstallKB970653-v3$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB976098-v2)-->"C:\WINDOWS\$NtUninstallKB976098-v2$\spuninst\spuninst.exe"
Intel(R) Graphics Media Accelerator Driver-->RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_2782 PCI\VEN_8086&DEV_2582
Intel(R) PRO Network Connections Drivers-->Prounstl.exe
Intel(R) PROSet for Wired Connections-->MsiExec.exe /I{83F793B5-8BBF-42FD-A8A6-868CB3E2AAEA}
Java 2 Runtime Environment, SE v1.4.2_03-->MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Java(TM) 6 Update 17-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216012FF}
Learn2 Player (Uninstall Only)-->C:\Program Files\Learn2.com\StRunner\stuninst.exe
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
MCU-->MsiExec.exe /I{D2988E9B-C73F-422C-AD4B-A66EBE257120}
Microsoft .NET Framework 1.1 Security Update (KB953297)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M953297\M953297Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Basic Edition 2003-->MsiExec.exe /I{91130409-6000-11D3-8CFE-0150048383C9}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Modem Helper-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Mozilla Firefox (3.5.5)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
Musicmatch for Windows Media Player-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E93E5EF6-D361-481E-849D-F16EF5C78EBC}\setup.exe" -l0x9 remove
Norton Internet Security-->C:\Program Files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\562C4DD5\17.1.0.19\InstStub.exe /X
OfficeMate Suite-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CAA80AA2-5E97-45A1-B9F4-1C1B40614C26}\Setup.exe" -l0x9 -uninst
Photo Click-->MsiExec.exe /I{6E179C77-7335-458D-9537-4F4EAC0181ED}
PowerDVD 5.5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime-->C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RealPlayer Basic-->C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
Security Update for Step By Step Interactive Training (KB898458)-->"C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB963027)-->"C:\WINDOWS\ie7updates\KB963027-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB969897)-->"C:\WINDOWS\ie7updates\KB969897-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB972260)-->"C:\WINDOWS\ie7updates\KB972260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB974455)-->"C:\WINDOWS\ie7updates\KB974455-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB976325)-->"C:\WINDOWS\ie7updates\KB976325-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB911565)-->"C:\WINDOWS\$NtUninstallKB911565$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP10$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970430)-->"C:\WINDOWS\$NtUninstallKB970430$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973904)-->"C:\WINDOWS\$NtUninstallKB973904$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974318)-->"C:\WINDOWS\$NtUninstallKB974318$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974392)-->"C:\WINDOWS\$NtUninstallKB974392$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe"
Smartrac Parcel-->MsiExec.exe /I{B65EE77E-DBEB-4729-BAED-38F32144C6F4}
Sonic DLA-->MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic MyDVD LE-->MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Audio-->MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy-->MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data-->MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SUPERAntiSpyware Free Edition-->MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
Trojan Remover 6.8.1-->"C:\Program Files\Trojan Remover\unins000.exe"
Update for Windows Internet Explorer 7 (KB976749)-->"C:\WINDOWS\ie7updates\KB976749-IE7\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB971737)-->"C:\WINDOWS\$NtUninstallKB971737$\spuninst\spuninst.exe"
Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
Viewpoint Manager (Remove Only)-->C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgrInstaller.exe /u /k
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Visual C++ 2008 x86 Runtime - (v9.0.30729)-->MsiExec.exe /X{F333A33D-125C-32A2-8DCE-5C5D14231E27}
Visual C++ 2008 x86 Runtime - v9.0.30729.01-->C:\WINDOWS\system32\msiexec.exe /x {F333A33D-125C-32A2-8DCE-5C5D14231E27} /qb+ REBOOTPROMPT=""
WebCyberCoach 3.2 Dell-->"C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
Windows Media Format Runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Player 10-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 10-->MsiExec.exe /I{33BB4982-DC52-4886-A03B-F4C5C80BEE89}
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

=====HijackThis Backups=====

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - (no file) [2009-12-16]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = [2009-12-16]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = [2009-12-16]
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/bingame/dim2/defaul ... der_v6.cab [2009-12-16]

======Security center information======

AV: (disabled) (outdated)
FW: (disabled)

======System event log======

Computer Name: MELISSA
Event Code: 1073
Message: The attempt to reboot MELISSA failed

Record Number: 82100
Source Name: USER32
Time Written: 20090806120505.000000-420
Event Type: warning
User: MELISSA\Gary Lee

Computer Name: MELISSA
Event Code: 1073
Message: The attempt to reboot MELISSA failed

Record Number: 82099
Source Name: USER32
Time Written: 20090806110504.000000-420
Event Type: warning
User: MELISSA\Gary Lee

Computer Name: MELISSA
Event Code: 1073
Message: The attempt to reboot MELISSA failed

Record Number: 82098
Source Name: USER32
Time Written: 20090806100500.000000-420
Event Type: warning
User: MELISSA\Gary Lee

Computer Name: MELISSA
Event Code: 1073
Message: The attempt to reboot MELISSA failed

Record Number: 82094
Source Name: USER32
Time Written: 20090806090501.000000-420
Event Type: warning
User: MELISSA\Gary Lee

Computer Name: MELISSA
Event Code: 36
Message: The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Record Number: 82093
Source Name: W32Time
Time Written: 20090805232502.000000-420
Event Type: warning
User:

=====Application event log=====

Computer Name: MELISSA
Event Code: 1002
Message: Hanging application iexplore.exe, version 7.0.6000.16876, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 83624
Source Name: Application Hang
Time Written: 20090806175747.000000-420
Event Type: error
User:

Computer Name: MELISSA
Event Code: 1517
Message: Windows saved user MELISSA\Gary Lee registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.


This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Record Number: 83613
Source Name: Userenv
Time Written: 20090806151024.000000-420
Event Type: warning
User: NT AUTHORITY\SYSTEM

Computer Name: MELISSA
Event Code: 1002
Message: Hanging application Omate.exe, version 6.4.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 83612
Source Name: Application Hang
Time Written: 20090806150723.000000-420
Event Type: error
User:

Computer Name: MELISSA
Event Code: 1002
Message: Hanging application Omate.exe, version 6.4.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 83611
Source Name: Application Hang
Time Written: 20090806150719.000000-420
Event Type: error
User:

Computer Name: MELISSA
Event Code: 1517
Message: Windows saved user MELISSA\Gary Lee registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.


This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Record Number: 83593
Source Name: Userenv
Time Written: 20090805094227.000000-420
Event Type: warning
User: NT AUTHORITY\SYSTEM

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 4 Stepping 3, GenuineIntel
"PROCESSOR_REVISION"=0403
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"SonicCentral"=C:\Program Files\Common Files\Sonic Shared\Sonic Central\

-----------------EOF-----------------
lee2020
Active Member
 
Posts: 8
Joined: December 10th, 2009, 2:10 pm

Re: need help with browser redirect

Unread postby lee2020 » December 16th, 2009, 8:49 pm

Logfile of random's system information tool 1.06 (written by random/random)
Run by Gary Lee at 2009-12-16 16:40:50
Microsoft Windows XP Professional Service Pack 3
System drive C: has 131 GB (88%) free of 149 GB
Total RAM: 1014 MB (43% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:40:55 PM, on 12/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Documents and Settings\Gary Lee\My Documents\Downloads\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Gary Lee.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\IPSBHO.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2565510125
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v ... b34246.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A17147B3-7536-46CD-B978-B47D2D6A99E0}: NameServer = 192.168.1.1,4.2.2.5
O17 - HKLM\System\CS1\Services\Tcpip\..\{A17147B3-7536-46CD-B978-B47D2D6A99E0}: NameServer = 192.168.1.1,4.2.2.5
O17 - HKLM\System\CS2\Services\Tcpip\..\{A17147B3-7536-46CD-B978-B47D2D6A99E0}: NameServer = 192.168.1.1,4.2.2.5
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Symantec Eraser Service (EraserSvc10923) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 8784 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Norton Internet Security - Run Full System Scan - Gary Lee.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-01-12 63128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
DriveLetterAccess - C:\WINDOWS\system32\dla\tfswshx.dll [2004-12-05 118842]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
Symantec NCO BHO - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll [2009-10-28 392560]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
Symantec Intrusion Prevention - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\IPSBHO.DLL [2009-10-01 79224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-12-02 263280]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll [2009-11-17 764912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-10-11 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-10-11 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - Norton Toolbar - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll [2009-10-28 392560]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-12-02 263280]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"=C:\WINDOWS\system32\igfxtray.exe [2005-10-14 94208]
"igfxhkcmd"=C:\WINDOWS\system32\hkcmd.exe [2005-10-14 77824]
"igfxpers"=C:\WINDOWS\system32\igfxpers.exe [2005-10-14 114688]
"DVDLauncher"=C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe [2005-02-23 53248]
"RealTray"=C:\Program Files\Real\RealPlayer\RealPlay.exe [2006-02-22 26112]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2006-02-22 98304]
"dla"=C:\WINDOWS\system32\dla\tfswctrl.exe [2004-12-05 127035]
"ISUSPM Startup"=C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe [2005-06-10 249856]
"ISUSScheduler"=C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2005-06-10 81920]
"DMXLauncher"=C:\Program Files\Dell\Media Experience\DMXLauncher.exe [2005-01-26 86016]
"Corel Photo Downloader"=C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe [2005-08-31 106496]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-11-15 16384]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-10-11 149280]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-05-29 68856]
"DellSupport"=C:\Program Files\DellSupport\DSAgnt.exe [2007-03-15 460784]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2009-09-03 548352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2005-10-14 135168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2009-03-10 239496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= []

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\AIM\aim.exe"="C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\Program Files\Real\RealPlayer\realplay.exe"="C:\Program Files\Real\RealPlayer\realplay.exe:*:Enabled:RealPlayer"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Common Files\AOL\Loader\aolload.exe"="C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader"
"C:\Program Files\AIM6\aim6.exe"="C:\Program Files\AIM6\aim6.exe:*:Enabled:AIM"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\AIM\aim.exe"="C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

======List of files/folders created in the last 1 months======

2009-12-16 16:40:50 ----D---- C:\rsit
2009-12-16 16:39:16 ----A---- C:\WINDOWS\system32\msln.exe
2009-12-16 15:09:02 ----A---- C:\WINDOWS\system32\tdlcmd.dll
2009-12-09 03:11:33 ----HDC---- C:\WINDOWS\$NtUninstallKB970430$
2009-12-09 03:09:26 ----HDC---- C:\WINDOWS\$NtUninstallKB974318$
2009-12-09 03:07:27 ----HDC---- C:\WINDOWS\$NtUninstallKB973904$
2009-12-09 03:04:01 ----HDC---- C:\WINDOWS\$NtUninstallKB974392$
2009-12-09 03:03:50 ----A---- C:\WINDOWS\imsins.BAK
2009-12-09 03:03:39 ----HDC---- C:\WINDOWS\$NtUninstallKB971737$
2009-12-03 13:07:16 ----D---- C:\Program Files\Alwil Software
2009-12-03 09:36:49 ----D---- C:\Program Files\Eusing Free Registry Cleaner
2009-12-02 17:40:21 ----D---- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2009-12-02 17:39:56 ----D---- C:\Program Files\SUPERAntiSpyware
2009-12-02 17:39:55 ----D---- C:\Documents and Settings\Gary Lee\Application Data\SUPERAntiSpyware.com
2009-12-02 14:58:29 ----D---- C:\Documents and Settings\Gary Lee\Application Data\Auslogics
2009-12-02 14:24:12 ----A---- C:\WINDOWS\system32\javaws.exe
2009-12-02 14:24:12 ----A---- C:\WINDOWS\system32\javaw.exe
2009-12-02 14:24:12 ----A---- C:\WINDOWS\system32\java.exe
2009-11-25 17:33:23 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP
2009-11-25 17:32:40 ----A---- C:\WINDOWS\system32\ztvunrar36.dll
2009-11-25 17:32:40 ----A---- C:\WINDOWS\system32\ztvunace26.dll
2009-11-25 17:32:40 ----A---- C:\WINDOWS\system32\ztvcabinet.dll
2009-11-25 17:32:40 ----A---- C:\WINDOWS\system32\unacev2.dll
2009-11-25 17:32:39 ----A---- C:\WINDOWS\system32\UNRAR3.dll
2009-11-25 17:32:34 ----D---- C:\Documents and Settings\Gary Lee\Application Data\Simply Super Software
2009-11-25 17:32:34 ----D---- C:\Documents and Settings\All Users\Application Data\Simply Super Software
2009-11-25 17:32:33 ----D---- C:\Program Files\Trojan Remover
2009-11-25 15:44:47 ----HDC---- C:\WINDOWS\$NtUninstallKB976098-v2$
2009-11-25 15:43:05 ----HDC---- C:\WINDOWS\$NtUninstallKB973687$
2009-11-25 15:17:51 ----D---- C:\Program Files\Trend Micro
2009-11-19 10:15:59 ----D---- C:\Documents and Settings\Gary Lee\Application Data\Malwarebytes
2009-11-19 10:15:35 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-11-19 10:15:33 ----D---- C:\Program Files\Malwarebytes' Anti-Malware

======List of files/folders modified in the last 1 months======

2009-12-16 16:40:35 ----D---- C:\WINDOWS\Prefetch
2009-12-16 16:40:25 ----D---- C:\WINDOWS\Temp
2009-12-16 16:39:16 ----D---- C:\WINDOWS\system32
2009-12-16 16:37:12 ----D---- C:\Program Files\Mozilla Firefox
2009-12-16 16:36:30 ----A---- C:\WINDOWS\ModemLog_Conexant D850 56K V.9x DFVc Modem.txt
2009-12-16 16:36:16 ----D---- C:\WINDOWS
2009-12-16 16:35:23 ----SHD---- C:\System Volume Information
2009-12-16 16:34:49 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-12-16 16:25:49 ----D---- C:\omate32
2009-12-16 16:22:04 ----D---- C:\Program Files
2009-12-16 16:20:48 ----D---- C:\WINDOWS\system32\CatRoot2
2009-12-16 16:16:24 ----D---- C:\WINDOWS\system32\drivers
2009-12-10 09:13:16 ----HDC---- C:\WINDOWS\$NtUninstallKB941644$
2009-12-09 03:31:42 ----AC---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-12-09 03:28:48 ----D---- C:\WINDOWS\system32\config
2009-12-09 03:11:45 ----HD---- C:\WINDOWS\inf
2009-12-09 03:11:37 ----RSHD---- C:\WINDOWS\system32\dllcache
2009-12-09 03:11:15 ----SHD---- C:\WINDOWS\Installer
2009-12-09 03:07:13 ----HD---- C:\WINDOWS\$hf_mig$
2009-12-09 03:05:58 ----D---- C:\WINDOWS\system32\en-US
2009-12-09 03:05:57 ----D---- C:\Program Files\Internet Explorer
2009-12-09 03:05:12 ----D---- C:\WINDOWS\ie7updates
2009-12-08 10:57:52 ----HD---- C:\Documents and Settings\Gary Lee\Application Data\Move Networks
2009-12-03 08:50:20 ----SD---- C:\WINDOWS\Tasks
2009-12-02 17:39:19 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2009-12-02 14:44:58 ----D---- C:\Documents and Settings\Gary Lee\Application Data\Uniblue
2009-12-02 14:24:06 ----D---- C:\Program Files\Java
2009-12-01 12:06:19 ----A---- C:\WINDOWS\system32\MRT.exe
2009-11-25 17:01:37 ----D---- C:\WINDOWS\Debug
2009-11-25 16:38:35 ----D---- C:\WINDOWS\Minidump
2009-11-25 15:50:36 ----D---- C:\WINDOWS\network diagnostic
2009-11-25 15:42:00 ----D---- C:\WINDOWS\WinSxS
2009-11-18 09:13:35 ----D---- C:\smartrac

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 BHDrvx86;BHDrvx86; \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20091104.001\BHDrvx86.sys []
R1 ccHP;Symantec Hash Provider; C:\WINDOWS\system32\drivers\NIS\1101000.013\ccHPx86.sys [2009-10-19 501888]
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS []
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys []
R1 SRTSP;Symantec Real Time Storage Protection; C:\WINDOWS\System32\Drivers\NIS\1101000.013\SRTSP.SYS [2009-10-08 325168]
R1 SRTSPX;Symantec Real Time Storage Protection (PEL); C:\WINDOWS\system32\drivers\NIS\1101000.013\SRTSPX.SYS [2009-10-08 43696]
R1 sscdbhk5;sscdbhk5; C:\WINDOWS\system32\drivers\sscdbhk5.sys [2004-07-14 5627]
R1 ssrtln;ssrtln; C:\WINDOWS\system32\drivers\ssrtln.sys [2004-07-14 23545]
R1 SymIRON;Symantec Iron Driver; C:\WINDOWS\System32\Drivers\NIS\1101000.013\Ironx86.SYS [2009-10-08 114736]
R1 SYMTDI;Symantec Network Dispatch Driver; C:\WINDOWS\System32\Drivers\NIS\1101000.013\SYMTDI.SYS [2009-10-14 361520]
R2 ASCTRM;ASCTRM; C:\WINDOWS\system32\drivers\ASCTRM.sys [2006-02-22 8552]
R2 drvnddm;drvnddm; C:\WINDOWS\system32\drivers\drvnddm.sys [2004-11-23 40480]
R2 dsunidrv;DellSupport UniDriver; C:\WINDOWS\system32\DRIVERS\dsunidrv.sys [2007-02-25 5376]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2003-04-09 11043]
R2 symlcbrd;symlcbrd; \??\C:\WINDOWS\system32\drivers\symlcbrd.sys []
R2 tfsnboio;tfsnboio; C:\WINDOWS\system32\dla\tfsnboio.sys [2004-12-05 25883]
R2 tfsncofs;tfsncofs; C:\WINDOWS\system32\dla\tfsncofs.sys [2004-12-05 34843]
R2 tfsndrct;tfsndrct; C:\WINDOWS\system32\dla\tfsndrct.sys [2004-12-05 4123]
R2 tfsndres;tfsndres; C:\WINDOWS\system32\dla\tfsndres.sys [2004-12-05 2239]
R2 tfsnifs;tfsnifs; C:\WINDOWS\system32\dla\tfsnifs.sys [2004-12-05 86586]
R2 tfsnopio;tfsnopio; C:\WINDOWS\system32\dla\tfsnopio.sys [2004-12-05 15227]
R2 tfsnpool;tfsnpool; C:\WINDOWS\system32\dla\tfsnpool.sys [2004-12-05 6363]
R2 tfsnudf;tfsnudf; C:\WINDOWS\system32\dla\tfsnudf.sys [2004-12-05 98714]
R2 tfsnudfa;tfsnudfa; C:\WINDOWS\system32\dla\tfsnudfa.sys [2004-12-05 100603]
R3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys []
R3 E100B;Intel(R) PRO Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2004-10-14 155648]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys []
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 HSF_DP;HSF_DP; C:\WINDOWS\system32\DRIVERS\HSF_DP.sys [2003-11-17 1042432]
R3 HSFHWBS2;HSFHWBS2; C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys [2003-11-17 212224]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2005-10-14 1302812]
R3 IDSxpx86;IDSxpx86; \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20091211.001\IDSxpx86.sys []
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NAVENG;NAVENG; \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20091216.022\NAVENG.SYS []
R3 NAVEX15;NAVEX15; \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20091216.022\NAVEX15.SYS []
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\WINDOWS\system32\drivers\sthda.sys [2005-11-16 1047816]
R3 SymEvent;SymEvent; \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS []
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2003-11-17 680704]
S3 bvrp_pci;bvrp_pci; C:\WINDOWS\system32\drivers\bvrp_pci.sys []
S3 MREMP50;MREMP50 NDIS Protocol Driver; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS []
S3 MREMP50a64;MREMP50a64 NDIS Protocol Driver; C:\WINDOWS\system32\drivers\MREMP50a64.sys []
S3 MRESP50;MRESP50 NDIS Protocol Driver; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS []
S3 MRESP50a64;MRESP50a64 NDIS Protocol Driver; C:\WINDOWS\system32\drivers\MRESP50a64.sys []
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
S3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS []
S3 SYMFW;Symantec Network Filter Driver; C:\WINDOWS\system32\drivers\SYMFW.sys []
S3 SYMIDS;Symantec Network Filter Driver; C:\WINDOWS\system32\drivers\SYMIDS.sys []
S3 SYMNDIS;Symantec Network Filter Driver; C:\WINDOWS\system32\drivers\SYMNDIS.sys []
S3 vsdatant;vsdatant; C:\WINDOWS\system32\drivers\vsdatant.sys []
S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\drivers\wanatw.sys []
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2008-04-13 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2008-04-13 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2008-04-13 43008]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2008-04-13 40960]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2008-04-13 42240]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-10-11 153376]
R2 McciCMService;McciCMService; C:\Program Files\Common Files\Motive\McciCMService.exe [2009-01-26 303104]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-19 322120]
R2 NIS;Norton Internet Security; C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe [2009-10-19 126392]
R2 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2005-01-28 38912]
R2 Viewpoint Manager Service;Viewpoint Manager Service; C:\Program Files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
S2 EraserSvc10923;Symantec Eraser Service; C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe [2009-10-19 126392]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-14 32768]
S3 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2007-03-07 76848]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-28 182768]
S3 NetSvc;Intel NCS NetService; C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe [2004-11-19 147456]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]

-----------------EOF-----------------
info.txt logfile of random's system information tool 1.06 2009-12-16 16:40:58

======Uninstall list======

-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->C:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
-->C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
-->C:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
-->C:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
-->MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
3D-EYE DRAW-->"C:\Program Files\InstallShield Installation Information\{C628961B-4AC0-4C21-B6A3-2742DB98B341}\setup.exe" -runfromtemp -l0x0009 -removeonly
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 7.0.8-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70000000000}
AIM 6-->C:\Program Files\AIM6\uninst.exe
AOL Instant Messenger-->C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM=
AOLIcon-->MsiExec.exe /I{62BD0AE0-4EB1-4BBB-8F43-B6400C8FEB2C}
ATT-PRT22-->C:\PROGRA~1\ATT-PR~1\UNWISE.EXE C:\PROGRA~1\ATT-PR~1\INSTALL.LOG
Conexant D850 56K V.9x DFVc Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSETUP.EXE -U -Idel200fk.inf
Corel Paint Shop Pro X-->MsiExec.exe /I{1A15507A-8551-4626-915D-3D5FA095CC1B}
Corel Photo Album 6-->MsiExec.exe /X{8A9B8148-DDD7-448F-BD6C-358386D32354}
Coupon Printer for Windows-->"C:\Program Files\Coupons\uninstall.exe" "/U:C:\Program Files\Coupons\Uninstall\uninstall.xml"
Dell Digital Jukebox Driver-->C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Driver Reset Tool-->MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Media Experience-->MsiExec.exe /I{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}
Dell Support Center-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
DellSupport-->MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Content Portal-->MsiExec.exe /I{6D5FCA42-1486-4E32-AFE8-1B7E2AA59D33}
Digital Line Detect-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Download Updater (AOL LLC)-->C:\Program Files\Common Files\Software Update Utility\uninstall.exe
EducateU-->MsiExec.exe /I{A683A2C0-821C-486F-858C-FA634DB5E864}
ELIcon-->MsiExec.exe /I{4667B940-BB01-428B-986E-A0CC46497BF7}
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_0E996B068B56FCA2.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
Google-->MsiExec.exe /I{DF6A589A-7A1A-430C-9FF2-A0BDB42669DC}
High Definition Audio Driver Package - KB835221-->C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB970653-v3)-->"C:\WINDOWS\$NtUninstallKB970653-v3$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB976098-v2)-->"C:\WINDOWS\$NtUninstallKB976098-v2$\spuninst\spuninst.exe"
Intel(R) Graphics Media Accelerator Driver-->RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_2782 PCI\VEN_8086&DEV_2582
Intel(R) PRO Network Connections Drivers-->Prounstl.exe
Intel(R) PROSet for Wired Connections-->MsiExec.exe /I{83F793B5-8BBF-42FD-A8A6-868CB3E2AAEA}
Java 2 Runtime Environment, SE v1.4.2_03-->MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Java(TM) 6 Update 17-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216012FF}
Learn2 Player (Uninstall Only)-->C:\Program Files\Learn2.com\StRunner\stuninst.exe
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
MCU-->MsiExec.exe /I{D2988E9B-C73F-422C-AD4B-A66EBE257120}
Microsoft .NET Framework 1.1 Security Update (KB953297)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M953297\M953297Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Basic Edition 2003-->MsiExec.exe /I{91130409-6000-11D3-8CFE-0150048383C9}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Modem Helper-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Mozilla Firefox (3.5.5)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
Musicmatch for Windows Media Player-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E93E5EF6-D361-481E-849D-F16EF5C78EBC}\setup.exe" -l0x9 remove
Norton Internet Security-->C:\Program Files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\562C4DD5\17.1.0.19\InstStub.exe /X
OfficeMate Suite-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CAA80AA2-5E97-45A1-B9F4-1C1B40614C26}\Setup.exe" -l0x9 -uninst
Photo Click-->MsiExec.exe /I{6E179C77-7335-458D-9537-4F4EAC0181ED}
PowerDVD 5.5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime-->C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RealPlayer Basic-->C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
Security Update for Step By Step Interactive Training (KB898458)-->"C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB963027)-->"C:\WINDOWS\ie7updates\KB963027-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB969897)-->"C:\WINDOWS\ie7updates\KB969897-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB972260)-->"C:\WINDOWS\ie7updates\KB972260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB974455)-->"C:\WINDOWS\ie7updates\KB974455-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB976325)-->"C:\WINDOWS\ie7updates\KB976325-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB911565)-->"C:\WINDOWS\$NtUninstallKB911565$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP10$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970430)-->"C:\WINDOWS\$NtUninstallKB970430$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973904)-->"C:\WINDOWS\$NtUninstallKB973904$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974318)-->"C:\WINDOWS\$NtUninstallKB974318$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974392)-->"C:\WINDOWS\$NtUninstallKB974392$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe"
Smartrac Parcel-->MsiExec.exe /I{B65EE77E-DBEB-4729-BAED-38F32144C6F4}
Sonic DLA-->MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic MyDVD LE-->MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Audio-->MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy-->MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data-->MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SUPERAntiSpyware Free Edition-->MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
Trojan Remover 6.8.1-->"C:\Program Files\Trojan Remover\unins000.exe"
Update for Windows Internet Explorer 7 (KB976749)-->"C:\WINDOWS\ie7updates\KB976749-IE7\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB971737)-->"C:\WINDOWS\$NtUninstallKB971737$\spuninst\spuninst.exe"
Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
Viewpoint Manager (Remove Only)-->C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgrInstaller.exe /u /k
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Visual C++ 2008 x86 Runtime - (v9.0.30729)-->MsiExec.exe /X{F333A33D-125C-32A2-8DCE-5C5D14231E27}
Visual C++ 2008 x86 Runtime - v9.0.30729.01-->C:\WINDOWS\system32\msiexec.exe /x {F333A33D-125C-32A2-8DCE-5C5D14231E27} /qb+ REBOOTPROMPT=""
WebCyberCoach 3.2 Dell-->"C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
Windows Media Format Runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Player 10-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 10-->MsiExec.exe /I{33BB4982-DC52-4886-A03B-F4C5C80BEE89}
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

=====HijackThis Backups=====

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - (no file) [2009-12-16]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = [2009-12-16]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = [2009-12-16]
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/bingame/dim2/defaul ... der_v6.cab [2009-12-16]

======Security center information======

AV: (disabled) (outdated)
FW: (disabled)

======System event log======

Computer Name: MELISSA
Event Code: 1073
Message: The attempt to reboot MELISSA failed

Record Number: 82100
Source Name: USER32
Time Written: 20090806120505.000000-420
Event Type: warning
User: MELISSA\Gary Lee

Computer Name: MELISSA
Event Code: 1073
Message: The attempt to reboot MELISSA failed

Record Number: 82099
Source Name: USER32
Time Written: 20090806110504.000000-420
Event Type: warning
User: MELISSA\Gary Lee

Computer Name: MELISSA
Event Code: 1073
Message: The attempt to reboot MELISSA failed

Record Number: 82098
Source Name: USER32
Time Written: 20090806100500.000000-420
Event Type: warning
User: MELISSA\Gary Lee

Computer Name: MELISSA
Event Code: 1073
Message: The attempt to reboot MELISSA failed

Record Number: 82094
Source Name: USER32
Time Written: 20090806090501.000000-420
Event Type: warning
User: MELISSA\Gary Lee

Computer Name: MELISSA
Event Code: 36
Message: The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Record Number: 82093
Source Name: W32Time
Time Written: 20090805232502.000000-420
Event Type: warning
User:

=====Application event log=====

Computer Name: MELISSA
Event Code: 1002
Message: Hanging application iexplore.exe, version 7.0.6000.16876, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 83624
Source Name: Application Hang
Time Written: 20090806175747.000000-420
Event Type: error
User:

Computer Name: MELISSA
Event Code: 1517
Message: Windows saved user MELISSA\Gary Lee registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.


This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Record Number: 83613
Source Name: Userenv
Time Written: 20090806151024.000000-420
Event Type: warning
User: NT AUTHORITY\SYSTEM

Computer Name: MELISSA
Event Code: 1002
Message: Hanging application Omate.exe, version 6.4.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 83612
Source Name: Application Hang
Time Written: 20090806150723.000000-420
Event Type: error
User:

Computer Name: MELISSA
Event Code: 1002
Message: Hanging application Omate.exe, version 6.4.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 83611
Source Name: Application Hang
Time Written: 20090806150719.000000-420
Event Type: error
User:

Computer Name: MELISSA
Event Code: 1517
Message: Windows saved user MELISSA\Gary Lee registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.


This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Record Number: 83593
Source Name: Userenv
Time Written: 20090805094227.000000-420
Event Type: warning
User: NT AUTHORITY\SYSTEM

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 4 Stepping 3, GenuineIntel
"PROCESSOR_REVISION"=0403
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"SonicCentral"=C:\Program Files\Common Files\Sonic Shared\Sonic Central\

-----------------EOF-----------------
lee2020
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Posts: 8
Joined: December 10th, 2009, 2:10 pm

Re: need help with browser redirect

Unread postby lee2020 » December 16th, 2009, 8:51 pm

I think I have a bad virus because Norton found something and made me restart. Then I saw a blue screen :shock: I tried to restart again in Safe mode but it wouldn't restart so then after 2 attempts, I picked the one that said restart to last working configuration. I am scared that this thing is going to crash again. Please help! I am scanning with Norton now.
lee2020
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Posts: 8
Joined: December 10th, 2009, 2:10 pm

Re: need help with browser redirect

Unread postby lee2020 » December 17th, 2009, 12:02 am

can't get my computer to start..
lee2020
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Posts: 8
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Re: need help with browser redirect

Unread postby melboy » December 17th, 2009, 1:00 pm

Hi

Did you miss this in my opening speech?
melboy wrote:4. Please DO NOT run any other tools or scans whilst I am helping you.


lee2020 wrote:I am scanning with Norton now.


The advice is given for good reason, unfortunately you've found out the hard way exactly why we give that advice.

There are signs of a rootkit infection that infects critical/system files. Your only option may be to reformat and reinstall the OS, or attempt a repair installation. Do you have your Windows CD?


can't get my computer to start


Can you be more specific.

At what point does the bootup fail? Can you not boot to safe mode? Do you receive any error messages, blue screens etc?
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melboy
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Posts: 3670
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Re: need help with browser redirect

Unread postby lee2020 » December 18th, 2009, 1:36 am

I tried to reboot and got the blue screen. Will not start in safe mode or restore point or anything. It did the first time return to restore point but the printer wouldn't work so I restarted again and then the blue screen. Having someone work on it to get some info off of it. Could not restore it back :(
lee2020
Active Member
 
Posts: 8
Joined: December 10th, 2009, 2:10 pm

Re: need help with browser redirect

Unread postby melboy » December 18th, 2009, 6:41 pm

Hi

When you say you are "Having someone work on it to get some info off of it", what exactly do you mean by this?

Do you still need our help? If so you must follow my advice only, as having more than one person working on your problems will create confusion and could possibly create more problems rather than solve them.

Please let me know in your next post what you would like to do.
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melboy
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Re: need help with browser redirect

Unread postby Dakeyras » December 21st, 2009, 7:20 pm

Due to lack of activity, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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Dakeyras
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