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Help with possible TDSS virus

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Help with possible TDSS virus

Unread postby Eduardo » December 9th, 2009, 7:24 am

Problem Description:

My computer was very slow and with unexpected behavior.

I have performed complte scans with anti-virus AVG, Norton, Mcafee and trendmicro.
I couple of virus have been detected and cleaned or quarentined, but the problem continues.

One of the detected and cleaned virus was a downloader virus.

After that, the computer continues very slow and I have noticed weird behavior when acessing bank accounts.

The banks I usually access may be identified by the letters cef, bb, uni or abn.



In the Internet Explorer, "Tools", "Complements" I have verified that there are complements related to the banks listed above that CAN NOT BE DISABLED. These are the only ones that can not.

These complements are all related to a specific foldet (GbPlugin) in the Programs Folder. The files in this folder have in their names, indication of the above banks.

I have tried to delete these files (from command prompt, initializing Windows in safe mode etc..) but it is impossible (appears a message telling that they are been used by other users)

The files names are: gbieh.dll 1510, gbiehabn.dll 2210, gbiehcef.dll 2210, gbiehuni.dll 2710, gbpsv.exe 2710, abn.gpc 112, uni.gpc 112, Cef.gpc 312, bb.gpc 312, gbieh.gmd 312.


Reading the Trendmicro site I suspect that the virus is of the TDSS type.

I have looked at the folder Windows/System32/drivers and found a file gbpkm.sys, created in the same day (27/10/2009) that the file gppsv.exe was created.

By the way, the sequence the files were created is this (they are all in the folder Programs Folders/GbPlugin, with the exception of the above mentioned gbpkm.sys):

oct/15/2009: gbieh.dll
oct/22/2009: gbiehabn, gbpdist.dll and gbiehcef.dll (I may have accessed the banks CEF and ABN these days).
oct/27/2009: gbiehuni.dll, gbpsv.exe and gbpkm.sys (this one in the Windows folder above)
The files cef.gpc, abn.gpc, bb.gpc and uni.gpc and gbieh.gmd appears to be updated regularly.
The latest dates are december 5 and 6 when I have been busy at the internet.

I have tried to stop related processes using task manager, but it returns.

I also tried to change the Windows initialization, dehactivating these files but this did not worked also.

In the hijackthis log file there are various entries related to these files.

If the virus is indeed the TDSS, what would be the correct procedure to wipe it out?
May I simply delete the file gbpkm.sys?

Best regards,

Eduardo Brick

I have had problem attaching the hijackthis log (the extension was not accepted) so I reproduce it below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:25:29, on 9/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\ARQUIV~1\GbPlugin\GbpSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\AVG\AVG9\avgchsvx.exe
C:\Arquivos de programas\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\AVG\AVG9\avgwdsvc.exe
C:\artisan\Server\Bin\omsservd.exe
C:\Arquivos de programas\Java\jre6\bin\jqs.exe
C:\Arquivos de programas\AVG\AVG9\avgnsx.exe
C:\Arquivos de programas\McAfee\SiteAdvisor\McSACore.exe
C:\ARQUIV~1\McAfee\MSC\mcmscsvc.exe
c:\ARQUIV~1\ARQUIV~1\mcafee\mna\mcnasvc.exe
c:\ARQUIV~1\ARQUIV~1\mcafee\mcproxy\mcproxy.exe
C:\ARQUIV~1\McAfee\VIRUSS~1\mcshield.exe
C:\Arquivos de programas\McAfee\MPF\MPFSrv.exe
C:\Arquivos de programas\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\AVG\AVG9\avgemc.exe
C:\artisan\Server\bin\omsd.exe
C:\Arquivos de programas\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\System32\alg.exe
C:\artisan\Server\bin\omsd.exe
C:\WINDOWS\System32\svchost.exe
C:\artisan\Server\bin\omsd.exe
C:\artisan\Server\bin\omsd.exe
C:\artisan\Server\bin\omsd.exe
C:\artisan\Server\bin\omsd.exe
C:\ARQUIV~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\ARQUIV~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\Arquivos de programas\Java\jre6\bin\jusched.exe
C:\Arquivos de programas\Analog Devices\Core\smax4pnp.exe
C:\Arquivos de programas\McAfee\MBK\McAfeeDataBackup.exe
C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe
C:\ARQUIV~1\AVG\AVG9\avgtray.exe
C:\Arquivos de programas\Iomega\Automatic Backup Pro\LiveSystem.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Arquivos de programas\HP\Digital Imaging\bin\hpqtra08.exe
C:\Arquivos de programas\Nikon\PictureProject\NkbMonitor.exe
C:\Arquivos de programas\HP\Digital Imaging\bin\hpqimzone.exe
C:\Arquivos de programas\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Documents and Settings\Eduardo\Desktop\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxycapes.nti.uff.br/proxy.pac
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Arquivos de programas\AVG\AVG9\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\ARQUIV~1\mcafee\msk\mskapbho.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Arquivos de programas\AVG\AVG9\avgssie.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Arquivos de programas\McAfee\VirusScan\scriptsn.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Arquivos de programas\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\ARQUIV~1\GBPLUGIN\gbieh.dll
O2 - BHO: G-Buster Browser Defense CEF - {C41A1C0E-EA6C-11D4-B1B8-444553540003} - C:\Arquivos de programas\GbPlugin\gbiehCef.dll
O2 - BHO: G-Buster Browser Defense Banco Real - {C41A1C0E-EA6C-11D4-B1B8-444553540007} - C:\ARQUIV~1\GbPlugin\gbiehabn.dll
O2 - BHO: G-Buster Browser Defense Unibanco - {C41A1C0E-EA6C-11D4-B1B8-444553540008} - C:\Arquivos de programas\GbPlugin\gbiehuni.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Arquivos de programas\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Arquivos de programas\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Arquivos de programas\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [McENUI] C:\ARQUIV~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [mcagent_exe] "C:\Arquivos de programas\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McAfee Backup] "C:\Arquivos de programas\McAfee\MBK\McAfeeDataBackup.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\ARQUIV~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Arquivos de programas\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Arquivos de programas\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Arquivos de programas\Arquivos comuns\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Iomega Automatic Backup Pro] "C:\Arquivos de programas\Iomega\Automatic Backup Pro\LiveSystem.exe" -s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Arquivos de programas\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Inicialização rápida do HP Photosmart Premier.lnk = C:\Arquivos de programas\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Arquivos de programas\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O15 - Trusted Zone: http://acesso.bmalaw.com.br
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 9111569875
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 9123300593
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {DB6BF2CD-4F59-4F1C-AA9C-D08C0B61A931} (GbpDistObj Class) - https://imagem.caixa.gov.br/cab/gbpdist.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://artisan.webex.com/client/T26L/event/ieatgpc.cab
O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399007} (GbPluginObj Class) - https://wwws.realsecureweb.com.br/mpr/p ... ginABN.cab
O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399008} (GbPluginObj Class) - https://clickbanking.unibanco.com.br/Gb ... ginUni.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Arquivos de programas\AVG\AVG9\avgpp.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: GbPluginAbn - C:\ARQUIV~1\GbPlugin\gbiehabn.dll
O20 - Winlogon Notify: GbPluginBb - C:\ARQUIV~1\GBPLUGIN\gbieh.dll
O20 - Winlogon Notify: GbPluginCef - C:\Arquivos de programas\GbPlugin\gbiehCef.dll
O20 - Winlogon Notify: GbPluginUni - C:\Arquivos de programas\GbPlugin\gbiehuni.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: GoToAssist - C:\Arquivos de programas\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Arquivos de programas\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Arquivos de programas\AVG\AVG9\avgwdsvc.exe
O23 - Service: Fujitsu FAS (FujitsuEnabFAS) - FUJITSU Limited - C:\artisan\Server\Bin\fas_server.exe
O23 - Service: Fujitsu Enabler (FujitsuEnabler) - FUJITSU LIMITED - C:\artisan\Server\Bin\omsservd.exe
O23 - Service: Gbp Service (GbpSv) - - C:\ARQUIV~1\GbPlugin\GbpSv.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Arquivos de programas\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe
O23 - Service: MBackMonitor - McAfee - C:\Arquivos de programas\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Arquivos de programas\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\ARQUIV~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\ARQUIV~1\ARQUIV~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\ARQUIV~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\ARQUIV~1\ARQUIV~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\ARQUIV~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\ARQUIV~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Arquivos de programas\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Arquivos de programas\McAfee\MSK\MskSrver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 12107 bytes
Eduardo
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Posts: 1
Joined: December 9th, 2009, 6:40 am
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Re: Help with possible TDSS virus

Unread postby MWR 3 day Mod » December 13th, 2009, 2:31 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Help with possible TDSS virus

Unread postby NonSuch » December 17th, 2009, 1:14 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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