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IE and Firefox won´t start normally

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IE and Firefox won´t start normally

Unread postby johnwo » December 1st, 2009, 8:48 am

A friend of mine is having problems with their PC. Neither IE or Firefox will start up in the normal way.

I downloaded Google Chrome for them and it works OK. Also, if you use Windows Update this starts up IE so that you can then use IE normally.

Apart from that the computer appears to be running OK.

Any help you can offer would be much appreciated.

Here is the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:12:12, on 01/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Telefonica\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\ctrlAT20.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.msn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENWW/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENWW/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://g.msn.com/1me10IE8ENUS/701
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CtrlMod20] C:\DOCUME~1\Owner\LOCALS~1\Temp\ctrlAT20.exe -m 64 -p"D:"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net ... plugin.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZB ... b55579.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZP ... b55579.cab
O16 - DPF: {809A6301-7B40-4436-A02C-87B8D3D7D9E3} (ZPA_DMNO Object) - http://zone.msn.com/bingame/zpagames/zp ... b55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/St ... b55579.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/ph ... NPUpld.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Google Update Service (gupdate1c9d6d6add0357e) (gupdate1c9d6d6add0357e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SupportSoft Sprocket Service (Telefonica) (sprtsvc_Telefonica) - SupportSoft, Inc. - C:\Program Files\Telefonica\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
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Re: IE and Firefox won´t start normally

Unread postby Dakeyras » December 7th, 2009, 7:33 am

Hi. :)

I advise your friend actually create a account here in the forum then post requesting assistance.

Also I note a type of remote assistance application is installed and active. If this was intended to be used I'm afraid this is far from a ideal situation. Using such third party applications giving the nature of the tools used during a malware removal process the end result will likely be a damaged computer that will no longer function.
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Re: IE and Firefox won´t start normally

Unread postby johnwo » December 7th, 2009, 7:49 am

Hi,

Thanks for the response. Much appreciated.

OK. However, they are not expert users so they probably would have difficulty following your instructions and ask me to help them.

I will get them to create an account with you and resubmit the log if you think this is the best way of proceeding.

They live about 400-600 yards from me so I was planning to track your response to the log I posted on their behalf and then pop along to their house to do whatever you recommend on their behalf.

Just out of interest what remote assistance tool are you talking about as I have not tried to look at the log myself so far.

If I get them to open an account will they go back to the end of the queue again?

John
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Re: IE and Firefox won´t start normally

Unread postby Dakeyras » December 7th, 2009, 8:13 am

Hi. :)

OK in light of the situation I am willing to provide assistance. I do suggest since you live within a fairly close proximity to your friend to actually carry out any advice I suggest whilst physically in front of the computer itself(you would need to login with your account here in MWR) rather than transferring any tools/logs say by a USB drive as this will make it both easier and less chance of any infections that may be present being actually inadvertently transferred to your own machine.

If this is acceptable let myself know please, thank you.

As for the remote assistance application I mentioned, namely SupportSoft RemoteAssist. Ask you friend if they plan to use this in the future. If not it would be best to be uninstalled as it is active in system memory and will be using system resources plus it may very well require updating anyway as there is a known security flaw with that particular application.
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Re: IE and Firefox won´t start normally

Unread postby johnwo » December 7th, 2009, 10:02 am

OK Thanks. Much appreciated. Yes, please could you work on this.

I will do as you suggest and log in on his PC and perform the tasks from there when there are things to do. Alternatively he has a laptop as well as his main computer so I might bring the infected computer to my house and work on it here. I have a KMV switch so I can just bring the tower here and switch my peripherals across (isolating our PCs from the network when working on his so as to avoid any possible cross-infection across the network provided by the router we use).

The application you describe is one provided by his ISP (Telefonica) to enable an online dialogue with a Telefonica support person in the event of needing support from the ISP. It provides an IM interface to support staff. To my knowledge it isn´t used for remote access. It is downloaded automatically if you try to use this IM support facility from the Telefonica website. So it wouldn´t be a problem if you were to recommend removing it during the cleaning process. At worst it can be removed during the cleaning process and if he needs to use it again at some point in the future it will automatically reinstall if he tries to set up a chat with a Telefonica support engineer.

Thanks for the offer of help. I look forward to hearing from you soon with some tasks for me to perform.

John
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Re: IE and Firefox won´t start normally

Unread postby Dakeyras » December 7th, 2009, 10:29 am

Hi. :)

OK Thanks. Much appreciated. Yes, please could you work on this.
You're welcome!

I have a KMV switch so I can just bring the tower here and switch my peripherals across (isolating our PCs from the network when working on his so as to avoid any possible cross-infection across the network provided by the router we use).
Absolutely fine if you wish to work that way, one point I will raise it would be prudent when finished too reset your Router and apply a new admin password as a precaution.

As for the remote assistance application I will wait to see until I have positively identified which version is in use and if it causing any drain on system resources with being active. If it needs to be uninstalled yes it could very easily be reinstalled if assistance was sought from your friends actual ISP.

Next:

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.


Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.
Please take note of the below:

  • I will start working on the Malware issues, this may or may not, solve other issues with the machine.
  • The fixes are specific to these problems and should only be used for this issue on this machine!.
  • The process is not instant. Please continue to review my answers until I tell you the machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
  • The security programs installed may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

Scan with GMER:

Please download GMER Rootkit Scanner from here.
  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO

    Image
    Click the image to enlarge it

  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Note: Do not run any programs while Gmer is running.

Scan with RSIT:

  • Please download Random's System Information Tool by random/random from here and save it to your desktop.
Make sure that RSIT.exe is on the your Desktop before running the application!
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.

Note: Both logs can also be located within this folder rsit at the root of your installed Hard-Drive. EG: C:\rsit

When completed the above, please post back the following in the order asked for:

  • How is the computer performing now, any further symptoms and or problems encountered?
  • GMER Log.
  • Both RSIT logs. <-- Post them individually please, IE: one Log per post/reply.
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Re: IE and Firefox won´t start normally

Unread postby johnwo » December 7th, 2009, 2:49 pm

PC seems OK but Firefox still doesn't run. I can get to IE by starting microsoft updates and then using the tabs to open other items in the browser. that is how I am posting this.

GMER log>

GMER 1.0.15.15252 - http://www.gmer.net
Rootkit scan 2009-12-07 19:41:44
Windows 5.1.2600 Service Pack 3
Running: 9t4o522c.exe; Driver: C:\DOCUME~1\JohnTemp\LOCALS~1\Temp\kxtdipow.sys


---- System - GMER 1.0.15 ----

SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwAssignProcessToJobObject [0xB7E51CEC]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwCreateFile [0xB7E523F8]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwDeleteFile [0xB7E52544]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwDeleteKey [0xB7E55BDE]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwDeleteValueKey [0xB7E55C10]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwOpenFile [0xB7E524A8]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwOpenProcess [0xB7E51E30]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwOpenThread [0xB7E52022]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwProtectVirtualMemory [0xB7E52154]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwQueryValueKey [0xB7E55CE4]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwRenameKey [0xB7E55C4E]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwReplaceKey [0xB7E55C80]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwRestoreKey [0xB7E55CB2]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwSetContextThread [0xB7E51C9A]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwSetInformationFile [0xB7E525A4]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwSetValueKey [0xB7E55B7E]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwSuspendThread [0xB7E51C3E]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwTerminateProcess [0xB7E51B9A]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwTerminateThread [0xB7E51BE2]

INT 0x93 \??\C:\Program Files\Trusteer\Rapport\bin\RapportKELL.sys (RapportKE/Trusteer Ltd.) F752C800

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Classes\CLSID\{DA062A14-DAF1-9BCE-482D-03A4269EBF40}\InprocServer@ ole2prox.dll

---- EOF - GMER 1.0.15 ----
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Re: IE and Firefox won´t start normally

Unread postby johnwo » December 7th, 2009, 2:50 pm

RSIT Log

Logfile of random's system information tool 1.06 (written by random/random)
Run by JohnTemp at 2009-12-07 19:42:59
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 63 GB (83%) free of 76 GB
Total RAM: 1471 MB (65% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:43:10 PM, on 12/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Telefonica\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Documents and Settings\JohnTemp\Desktop\9t4o522c.exe
C:\Documents and Settings\JohnTemp\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\JohnTemp.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://update.microsoft.com/microsoftupdate
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CtrlMod20] C:\DOCUME~1\Owner\LOCALS~1\Temp\ctrlAT20.exe -m 64 -p"D:"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net ... plugin.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZB ... b55579.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZP ... b55579.cab
O16 - DPF: {809A6301-7B40-4436-A02C-87B8D3D7D9E3} (ZPA_DMNO Object) - http://zone.msn.com/bingame/zpagames/zp ... b55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/St ... b55579.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/ph ... NPUpld.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Google Update Service (gupdate1c9d6d6add0357e) (gupdate1c9d6d6add0357e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SupportSoft Sprocket Service (Telefonica) (sprtsvc_Telefonica) - SupportSoft, Inc. - C:\Program Files\Telefonica\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

--
End of file - 8666 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\ErrorFix Scan.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-1606980848-1580818891-682003330-1003Core.job
C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-1606980848-1580818891-682003330-1003UA.job
C:\WINDOWS\tasks\MP Scheduled Scan.job
C:\WINDOWS\tasks\ParetoLogic Privacy Controls_{0DF81D54-2457-11DE-8440-0090D0CBFB37}.job
C:\WINDOWS\tasks\ParetoLogic Registration.job
C:\WINDOWS\tasks\ParetoLogic Update Version2.job
C:\WINDOWS\tasks\RegCure Program Check.job
C:\WINDOWS\tasks\RegCure.job
C:\WINDOWS\tasks\RegTool Scan.job
C:\WINDOWS\tasks\User_Feed_Synchronization-{882A8FB2-0895-41F3-9A09-A1F1D557B7A2}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-08-20 1111320]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6EBF7485-159F-4bff-A14F-B9E3AAC4465B}]
Search Helper - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll [2009-05-19 137600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-02-17 408440]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d2ce3e00-f94a-4740-988e-03dc2f38c34f}]
MSN Toolbar Helper - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll [2009-03-13 82784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E15A8DC0-8516-42A1-81EA-DC94EC1ACF10}]
Windows Live Toolbar Helper - C:\Program Files\Windows Live\Toolbar\wltcore.dll [2009-02-06 1068904]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - MSN Toolbar - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll [2009-03-13 82784]
{21FA44EF-376D-4D53-9B0F-8A89D3229068} - &Windows Live Toolbar - C:\Program Files\Windows Live\Toolbar\wltcore.dll [2009-02-06 1068904]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Cmaudio"=RunDll32 cmicnfg.cpl,CMICtrlWnd []
"VTTimer"=C:\WINDOWS\system32\VTTimer.exe [2005-03-07 53248]
"VTTrayp"=C:\WINDOWS\system32\VTtrayp.exe [2005-03-11 147456]
"NeroFilterCheck"=C:\WINDOWS\system32\NeroCheck.exe [2001-07-09 155648]
"RemoteControl"=C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe [2004-11-03 32768]
"SSBkgdUpdate"=C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [2003-10-14 155648]
"PaperPort PTD"=C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe [2005-03-18 57393]
"IndexSearch"=C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe [2005-03-18 40960]
"ControlCenter2.0"=C:\Program Files\Brother\ControlCenter2\brctrcen.exe [2005-05-17 933888]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2006-11-03 866584]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-11-26 2029336]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2009-10-08 417792]
"CtrlMod20"=C:\DOCUME~1\Owner\LOCALS~1\Temp\ctrlAT20.exe -m 64 -pD: []
"Adobe Photo Downloader"=C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe [2005-06-07 57344]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe [2005-06-07 57344]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AgenteADSL_15]
C:\Program Files\Telefonica\KitAIM\AimExDll.exe [2003-12-05 28745]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpeedTouch USB Diagnostics]
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe /icon []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
C:\PROGRA~1\MICROS~2\Office\OSA9.EXE [2000-01-21 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Ulead Photo Express 4.0 SE Calendar Checker .lnk]
C:\PROGRA~1\ULEADS~1\ULEADP~1.0SE\CalCheck.exe [2002-04-17 69632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
C:\WINDOWS\system32\avgrsstx.dll [2009-08-20 11952]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-03-15 236928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}"=C:\PROGRA~1\WIFD1F~1\MpShHook.dll [2006-11-03 83224]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WinDefend]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\IncrediMail\bin\IMApp.exe"="C:\Program Files\IncrediMail\bin\IMApp.exe:*:Enabled:IncrediMail"
"C:\Program Files\IncrediMail\bin\IncMail.exe"="C:\Program Files\IncrediMail\bin\IncMail.exe:*:Enabled:IncrediMail"
"C:\Program Files\IncrediMail\bin\ImpCnt.exe"="C:\Program Files\IncrediMail\bin\ImpCnt.exe:*:Enabled:IncrediMail"
"C:\WINDOWS\system32\fxsclnt.exe"="C:\WINDOWS\system32\fxsclnt.exe:*:Enabled:Microsoft Fax Console"
"C:\Program Files\Mingjong\VideoMail\VideoMail.exe"="C:\Program Files\Mingjong\VideoMail\VideoMail.exe:*:Enabled:VideoMail"
"C:\Program Files\Power Translator\LogoMedia TranslateDotNet Server.exe"="C:\Program Files\Power Translator\LogoMedia TranslateDotNet Server.exe:*:Enabled:LogoMedia TranslateDotNet Server.exe"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Grisoft\AVG7\avginet.exe"="C:\Program Files\Grisoft\AVG7\avginet.exe:*:Enabled:avginet.exe"
"C:\Program Files\Grisoft\AVG7\avgamsvr.exe"="C:\Program Files\Grisoft\AVG7\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\Program Files\Grisoft\AVG7\avgcc.exe"="C:\Program Files\Grisoft\AVG7\avgcc.exe:*:Enabled:avgcc.exe"
"C:\Program Files\Skype\Phone\Skype.exe"="C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\Program Files\AVG\AVG8\avgemc.exe"="C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe"="C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe"="C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe"="C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe"="C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync"

======List of files/folders created in the last 1 months======

2009-12-07 19:42:59 ----D---- C:\rsit
2009-12-07 15:58:11 ----D---- C:\Documents and Settings\JohnTemp\Application Data\Identities
2009-12-07 15:57:56 ----SD---- C:\Documents and Settings\JohnTemp\Application Data\Microsoft
2009-12-07 15:57:56 ----D---- C:\Documents and Settings\JohnTemp\Application Data\Trusteer
2009-12-07 15:57:56 ----D---- C:\Documents and Settings\JohnTemp\Application Data\Macromedia
2009-12-07 15:57:56 ----ASH---- C:\Documents and Settings\JohnTemp\Application Data\desktop.ini
2009-12-01 12:11:23 ----D---- C:\Program Files\Trend Micro
2009-12-01 11:04:47 ----A---- C:\WINDOWS\system32\ieencode.dll
2009-11-25 13:18:13 ----HDC---- C:\WINDOWS\$NtUninstallKB976098-v2$
2009-11-25 13:18:06 ----HDC---- C:\WINDOWS\$NtUninstallKB973687$
2009-11-19 11:28:16 ----HDC---- C:\WINDOWS\$NtUninstallKB971961$
2009-11-11 10:29:36 ----HDC---- C:\WINDOWS\$NtUninstallKB969947$

======List of files/folders modified in the last 1 months======

2009-12-07 19:42:58 ----D---- C:\WINDOWS\Prefetch
2009-12-07 18:22:03 ----D---- C:\WINDOWS\Temp
2009-12-07 16:36:25 ----SD---- C:\WINDOWS\Tasks
2009-12-07 16:34:21 ----HD---- C:\WINDOWS\inf
2009-12-07 16:34:08 ----D---- C:\WINDOWS\system32\CatRoot2
2009-12-07 16:00:54 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-12-07 15:59:37 ----SHD---- C:\RECYCLER
2009-12-07 15:58:24 ----SHD---- C:\WINDOWS\Installer
2009-12-07 15:58:24 ----D---- C:\Config.Msi
2009-12-07 15:58:20 ----AC---- C:\WINDOWS\OEWABLog.txt
2009-12-07 15:57:55 ----D---- C:\Documents and Settings
2009-12-05 12:09:53 ----HD---- C:\$AVG8.VAULT$
2009-12-01 12:11:23 ----RD---- C:\Program Files
2009-12-01 11:55:33 ----D---- C:\Program Files\Mozilla Firefox
2009-12-01 11:49:07 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-12-01 11:49:07 ----D---- C:\WINDOWS\system32\en-US
2009-12-01 11:49:07 ----D---- C:\WINDOWS
2009-12-01 11:49:06 ----D---- C:\WINDOWS\system32
2009-12-01 11:49:05 ----D---- C:\WINDOWS\Media
2009-12-01 11:49:05 ----D---- C:\WINDOWS\Help
2009-12-01 11:49:05 ----D---- C:\Program Files\Internet Explorer
2009-12-01 11:06:36 ----A---- C:\WINDOWS\imsins.BAK
2009-12-01 10:47:15 ----AC---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-11-29 18:03:52 ----D---- C:\WINDOWS\ie8updates
2009-11-28 16:56:39 ----HD---- C:\WINDOWS\msdownld.tmp
2009-11-28 16:56:32 ----D---- C:\WINDOWS\system32\CatRoot
2009-11-25 13:17:26 ----HD---- C:\WINDOWS\$hf_mig$
2009-11-25 13:17:18 ----D---- C:\WINDOWS\WinSxS
2009-11-25 13:07:19 ----D---- C:\WINDOWS\system32\drivers
2009-11-25 13:07:17 ----D---- C:\Program Files\AVG
2009-11-25 13:06:35 ----D---- C:\Documents and Settings\All Users\Application Data\avg8
2009-11-14 12:18:56 ----AC---- C:\WINDOWS\NeroDigital.ini
2009-11-13 10:26:58 ----D---- C:\Program Files\Common Files\System
2009-11-11 10:34:48 ----A---- C:\WINDOWS\win.ini

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2009-08-20 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2009-08-20 27784]
R1 AvgTdiX;AVG Free8 Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2009-05-01 108552]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 RapportKELL;RapportKELL; \??\C:\Program Files\Trusteer\Rapport\bin\RapportKELL.sys []
R1 RapportPG;RapportPG; \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys []
R2 irda;IrDA Protocol; C:\WINDOWS\system32\DRIVERS\irda.sys [2008-04-13 88192]
R2 usbhub;DSC Composite USB Device; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 cmuda;C-Media WDM Audio Interface; C:\WINDOWS\system32\drivers\cmuda.sys [2005-05-12 1332544]
R3 FETNDIS;VIA PCI 10/100Mb Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\fetnd5.sys [2001-08-17 27165]
R3 irsir;Microsoft Serial Infrared Driver; C:\WINDOWS\system32\DRIVERS\irsir.sys [2001-08-17 18688]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 Mtlmnt5;Mtlmnt5; C:\WINDOWS\system32\DRIVERS\Mtlmnt5.sys [2004-04-01 126686]
R3 Rasirda;WAN Miniport (IrDA); C:\WINDOWS\system32\DRIVERS\rasirda.sys [2001-08-17 19584]
R3 Slntamr;Smart Link 56K Modem Driver; C:\WINDOWS\system32\DRIVERS\slntamr.sys [2004-04-01 404990]
R3 SlWdmSup;SlWdmSup; C:\WINDOWS\system32\DRIVERS\SlWdmSup.sys [2004-01-28 13240]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbstor;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 viagfx;viagfx; C:\WINDOWS\system32\DRIVERS\vtmini.sys [2005-06-01 227712]
S2 Ca536av;DV 3500(Video); C:\WINDOWS\System32\Drivers\Ca536av.sys [2003-09-05 514859]
S3 alcan5ln;Alcatel SpeedTouch(tm) USB ADSL RFC1483 Networking Driver (NDIS); C:\WINDOWS\system32\DRIVERS\alcan5ln.sys [2002-06-06 36048]
S3 alcan5wn;SpeedTouch USB ADSL PPP Networking Driver (NDISWAN); C:\WINDOWS\system32\DRIVERS\alcan5wn.sys [2003-12-08 53600]
S3 alcaudsl;Alcatel Speed Touch ADSL Modem ATM Transport; C:\WINDOWS\system32\DRIVERS\alcaudsl.sys [2002-06-06 743136]
S3 BrScnUsb;Brother USB Still Image driver; C:\WINDOWS\System32\Drivers\BrScnUsb.sys [2004-10-15 15295]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2008-04-13 17024]
S3 KLIF;KLIF; C:\WINDOWS\system32\drivers\KLIF.sys []
S3 kxtdipow;kxtdipow; \??\C:\DOCUME~1\JohnTemp\LOCALS~1\Temp\kxtdipow.sys []
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2008-04-13 5504]
S3 Mtlstrm;Mtlstrm; C:\WINDOWS\system32\DRIVERS\Mtlstrm.sys [2004-01-28 1309184]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2008-04-13 85248]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2008-04-13 10880]
S3 NtMtlFax;NtMtlFax; C:\WINDOWS\system32\DRIVERS\NtMtlFax.sys [2004-01-28 180360]
S3 Ser2pl;Prolific Serial port driver; C:\WINDOWS\system32\drivers\Ser2pl.sys []
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2008-04-13 11136]
S3 SlNtHal;SlNtHal; C:\WINDOWS\system32\DRIVERS\Slnthal.sys [2004-01-28 95424]
S3 SNPHV71;PC Camera (602a VGA); C:\WINDOWS\system32\DRIVERS\snphv71.sys [2002-11-09 231040]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2008-04-13 15232]
S3 usbaudio;USB Audio Driver (WDM); C:\WINDOWS\system32\drivers\usbaudio.sys [2008-04-13 60032]
S3 USBCamera;DV 3500(Still); C:\WINDOWS\System32\Drivers\Bulk536.sys [2003-05-15 11048]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2008-04-13 19200]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 avg8emc;AVG Free8 E-mail Scanner; C:\PROGRA~1\AVG\AVG8\avgemc.exe [2009-08-20 908056]
R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-08-20 297752]
R2 Brother XP spl Service;BrSplService; C:\WINDOWS\system32\brsvc01a.exe [2002-04-12 57344]
R2 Irmon;Infrared Monitor; C:\WINDOWS\system32\svchost.exe [2008-04-14 14336]
R2 RapportMgmtService;Rapport Management Service; C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe [2009-11-19 967912]
R2 SeaPort;SeaPort; C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe [2009-05-19 240512]
R2 SLService;SmartLinkService; C:\WINDOWS\system32\slserv.exe [2004-01-08 73796]
R2 sprtsvc_Telefonica;SupportSoft Sprocket Service (Telefonica); C:\Program Files\Telefonica\bin\sprtsvc.exe [2007-03-08 202280]
R2 WinDefend;Windows Defender; C:\Program Files\Windows Defender\MsMpEng.exe [2006-11-03 13592]
S2 gupdate1c9d6d6add0357e;Google Update Service (gupdate1c9d6d6add0357e); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-05-17 133104]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-04-16 138680]
S3 idsvc;Windows CardSpace; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 LPDSVC;TCP/IP Print Server; C:\WINDOWS\system32\tcpsvcs.exe [2004-08-04 19456]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 SupportSoft RemoteAssist;SupportSoft RemoteAssist; C:\Program Files\Common Files\supportsoft\bin\ssrc.exe [2007-10-15 382320]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-14 14336]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

-----------------EOF-----------------
johnwo
Regular Member
 
Posts: 19
Joined: August 24th, 2009, 1:39 pm

Re: IE and Firefox won´t start normally

Unread postby johnwo » December 7th, 2009, 2:51 pm

RSIT Info>

info.txt logfile of random's system information tool 1.06 2009-12-07 19:43:13

======Uninstall list======

-->MsiExec.exe /I{8A42F680-2DD6-11D4-9A8C-0040F6982C20}
-->MsiExec.exe /I{A2529672-574A-4A99-86A5-C1770A0E31FE}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.4-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81300000003}
Adobe Shockwave Player 11.5-->"C:\WINDOWS\system32\Adobe\Shockwave 11\uninstaller.exe"
Adobe® Photoshop® Album Starter Edition 3.0-->MsiExec.exe /I{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B}
Agente ADSL USB-->C:\Program Files\Telefonica\KitAIM\Uninstal.exe 7
Animated Water Scenes-->C:\WINDOWS\unins000.exe
Asistente Técnico de Telefónica-->MsiExec.exe /X{689FCC19-5582-4D88-BDC6-490EB7DAFB82}
AVG 8.5-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Brother MFL-Pro Suite-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BB9AC6BF-71B6-42A4-9689-C17D9F44E79A}\Setup.exe" -l0x9 Brunin03.dllBrunin03.dll
C-Media WDM Audio Driver-->C:\WINDOWS\system32\cmirmdrv.exe
Critical Update for Windows Media Player 11 (KB959772)-->"C:\WINDOWS\$NtUninstallKB959772_WM11$\spuninst\spuninst.exe"
DV 3500-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B423A661-0726-405A-AFE9-C44CCB8036BA}\Setup.exe"
DVD Shrink 3.2-->"C:\Program Files\DVD Shrink\unins000.exe"
Garmin USB Drivers-->MsiExec.exe /X{B1102A25-3AA3-446B-AA0F-A699B07A02FD}
Garmin WebUpdater-->MsiExec.exe /X{E0783143-EAE2-4047-A8D6-E155523C594C}
Google Earth-->MsiExec.exe /X{9074AFC0-CFDA-11DE-B484-005056806466}
Google Update Helper-->MsiExec.exe /I{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB954708)-->"C:\WINDOWS\$NtUninstallKB954708$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB961118)-->"C:\WINDOWS\$NtUninstallKB961118$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB970653-v3)-->"C:\WINDOWS\$NtUninstallKB970653-v3$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB976098-v2)-->"C:\WINDOWS\$NtUninstallKB976098-v2$\spuninst\spuninst.exe"
Japanese Fonts Support For Adobe Reader 8-->MsiExec.exe /I{AC76BA86-7AD7-5760-0000-800000000003}
Junk Mail filter update-->MsiExec.exe /I{E2DFE069-083E-4631-9B6C-43C48E991DE5}
Match-Up!-->MsiExec.exe /I{439800C9-FD42-4EA3-94D2-063DF0926873}
Microsoft .NET Framework 2.0 Service Pack 2-->MsiExec.exe /I{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}
Microsoft .NET Framework 3.0 Service Pack 2-->MsiExec.exe /I{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}
Microsoft .NET Framework 3.5 SP1-->C:\WINDOWS\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Choice Guard-->MsiExec.exe /X{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Encarta 97 Encyclopedia-->C:\WINDOWS\unenc97.exe
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office 2000 SR-1 Premium-->MsiExec.exe /I{00000409-78E1-11D2-B60F-006097C998E7}
Microsoft Office Live Add-in 1.3-->MsiExec.exe /I{57F0ED40-8F11-41AA-B926-4A66D0D1A9CC}
Microsoft Office Outlook Connector-->MsiExec.exe /I{95120000-0122-0409-0000-0000000FF1CE}
Microsoft Office Professional Edition 2003-->MsiExec.exe /I{90110C0A-6000-11D3-8CFE-0150048383C9}
Microsoft Office Web Components-->MsiExec.exe /I{002C9999-0000-0000-C000-000000000112}
Microsoft Search Enhancement Pack-->MsiExec.exe /X{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft SQL Server 2005 Compact Edition [ENU]-->MsiExec.exe /I{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}
Microsoft Sync Framework Runtime Native v1.0 (x86)-->MsiExec.exe /I{8A74E887-8F0F-4017-AF53-CBA42211AAA5}
Microsoft Sync Framework Services Native v1.0 (x86)-->MsiExec.exe /I{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Mozilla Firefox (3.5.3)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSN Toolbar-->MsiExec.exe /I{C994D98C-293D-4825-958E-EB684B4D413F}
MSN-->C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
MSVCRT-->MsiExec.exe /I{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
Nero 6 Ultra Edition-->C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
PaperPort-->MsiExec.exe /I{A17EABB6-D0C6-44E5-820C-72DC7F495064}
ParetoLogic Privacy Controls-->MsiExec.exe /I{5C92A787-3D1C-44E7-8B77-072C95EE1CF0}
PC Camera (602a VGA)-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0700\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{23484C5A-E7AE-4F59-B7DF-88D63BEF18F4}\setup.exe" -l0x9
Picasa 3-->"C:\Program Files\Google\Picasa3\Uninstall.exe"
PowerDVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\Setup.exe" -uninstall
Rapport-->MsiExec.exe /X{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}
RegCure 1.5.2.7-->C:\Program Files\RegCure\uninst.exe
Router inalámbrico-->C:\Program Files\Telefonica\AsistCfg80\Uninstal.exe
Security Update for Windows Internet Explorer 7 (KB928090)-->"C:\WINDOWS\ie7updates\KB928090-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB929969)-->"C:\WINDOWS\ie7updates\KB929969\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB931768)-->"C:\WINDOWS\ie7updates\KB931768-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB933566)-->"C:\WINDOWS\ie7updates\KB933566-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB937143)-->"C:\WINDOWS\ie7updates\KB937143-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB939653)-->"C:\WINDOWS\ie7updates\KB939653-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB974455)-->"C:\WINDOWS\ie7updates\KB974455-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953155)-->"C:\WINDOWS\$NtUninstallKB953155$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe"
Segoe UI-->MsiExec.exe /I{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}
Smart Menus (Windows Live Toolbar)-->MsiExec.exe /X{F084395C-40FB-4DB3-981C-B51E74E1E83D}
SmartCamera Ver 2.1-->MsiExec.exe /X{9527450C-64B3-11D5-9B31-000021116B62}
Ulead COOL 360 1.0-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Ulead Systems\Ulead COOL 360\Uninst.isu" -c"C:\Program Files\Ulead Systems\Ulead COOL 360\IS32Inst.dll"
Ulead Photo Explorer 7.0 SE-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E38E1721-7FE7-11D4-A898-0000E83DCDA6}\Setup.exe" -l0x9
Ulead Photo Express 4.0 SE-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BBC0D330-C37B-4472-BFB9-AA217CF0C95F}\Setup.exe" -l0x9
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Windows Internet Explorer 7 (KB976749)-->"C:\WINDOWS\ie7updates\KB976749-IE7\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB961503)-->"C:\WINDOWS\$NtUninstallKB961503$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
Windows Defender-->MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401}
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (03/08/2007 2.2.1.0)-->rundll32.exe C:\PROGRA~1\DIFX\15B7F172FC21855D\DIFxAppA.dll, DIFxARPUninstallDriverPackage C:\WINDOWS\system32\DRVSTORE\grmnusb_09F3E629557EBE4D2BA1A9469BDAE635AC0807AE\grmnusb.inf
Windows Genuine Advantage v1.3.0254.0-->MsiExec.exe /I{63569CE9-FA00-469C-AF5C-E5D4D93ACF91}
Windows Imaging Component-->"C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Live Call-->MsiExec.exe /I{F6BD194C-4190-4D73-B1B1-C48C99921BFE}
Windows Live Communications Platform-->MsiExec.exe /I{3B4E636E-9D65-4D67-BA61-189800823F52}
Windows Live Essentials-->C:\Program Files\Windows Live\Installer\wlarp.exe
Windows Live Essentials-->MsiExec.exe /I{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}
Windows Live Mail-->MsiExec.exe /I{6412CECE-8172-4BE5-935B-6CECACD2CA87}
Windows Live Messenger-->MsiExec.exe /X{A85FD55B-891B-4314-97A5-EA96C0BD80B5}
Windows Live Photo Gallery-->MsiExec.exe /X{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}
Windows Live Sign-in Assistant-->MsiExec.exe /I{9422C8EA-B0C6-4197-B8FC-DC797658CA00}
Windows Live Sync-->MsiExec.exe /X{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}
Windows Live Toolbar Extension (Windows Live Toolbar)-->MsiExec.exe /X{341201D4-4F61-4ADB-987E-9CCE4D83A58D}
Windows Live Toolbar Feed Detector (Windows Live Toolbar)-->MsiExec.exe /X{68108E66-D13A-4EE8-A6F4-40E4B90C2A26}
Windows Live Toolbar-->MsiExec.exe /X{995F1E2E-F542-4310-8E1D-9926F5A279B3}
Windows Live Upload Tool-->MsiExec.exe /I{205C6BDD-7B73-42DE-8505-9A093F35A238}
Windows Live Writer-->MsiExec.exe /X{178832DE-9DE0-4C87-9F82-9315A9B03985}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

======Security center information======

AV: AVG Anti-Virus Free

======System event log======

Computer Name: TOWERPC
Event Code: 7000
Message: The DV 3500(Video) service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


Record Number: 80896
Source Name: Service Control Manager
Time Written: 20091031150045.000000+060
Event Type: error
User:

Computer Name: TOWERPC
Event Code: 7000
Message: The DV 3500(Video) service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


Record Number: 80875
Source Name: Service Control Manager
Time Written: 20091030211157.000000+060
Event Type: error
User:

Computer Name: TOWERPC
Event Code: 7000
Message: The DV 3500(Video) service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


Record Number: 80852
Source Name: Service Control Manager
Time Written: 20091030210437.000000+060
Event Type: error
User:

Computer Name: TOWERPC
Event Code: 7000
Message: The DV 3500(Video) service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


Record Number: 80829
Source Name: Service Control Manager
Time Written: 20091030170132.000000+060
Event Type: error
User:

Computer Name: TOWERPC
Event Code: 10010
Message: The server {0002DF01-0000-0000-C000-000000000046} did not register with DCOM within the required timeout.

Record Number: 80818
Source Name: DCOM
Time Written: 20091030121228.000000+060
Event Type: error
User: TOWERPC\Owner

=====Application event log=====

Computer Name: 2006-0773530CA9
Event Code: 1004
Message: Detection of product '{A17EABB6-D0C6-44E5-820C-72DC7F495064}', feature 'PAPORT', component '{71264A65-7637-11D5-8B40-00105A9846E9}' failed. The resource 'C:\WINDOWS\Downloaded Program Files\dwusplay.dll' does not exist.

Record Number: 27441
Source Name: MsiInstaller
Time Written: 20090707172417.000000+120
Event Type: warning
User: TOWERPC\Jane Storey

Computer Name: 2006-0773530CA9
Event Code: 1001
Message: Detection of product '{A17EABB6-D0C6-44E5-820C-72DC7F495064}', feature 'PaperPort_COM' failed during request for component '{A1C50DA4-6CC6-11D6-8F0D-00C04F7FA234}'

Record Number: 27440
Source Name: MsiInstaller
Time Written: 20090707172414.000000+120
Event Type: warning
User: TOWERPC\Jane Storey

Computer Name: 2006-0773530CA9
Event Code: 1004
Message: Detection of product '{A17EABB6-D0C6-44E5-820C-72DC7F495064}', feature 'PAPORT', component '{71264A65-7637-11D5-8B40-00105A9846E9}' failed. The resource 'C:\WINDOWS\Downloaded Program Files\dwusplay.dll' does not exist.

Record Number: 27439
Source Name: MsiInstaller
Time Written: 20090707172414.000000+120
Event Type: warning
User: TOWERPC\Jane Storey

Computer Name: 2006-0773530CA9
Event Code: 1001
Message: Detection of product '{A17EABB6-D0C6-44E5-820C-72DC7F495064}', feature 'PaperPort_COM' failed during request for component '{A1C50DA4-6CC6-11D6-8F0D-00C04F7FA234}'

Record Number: 27438
Source Name: MsiInstaller
Time Written: 20090707172411.000000+120
Event Type: warning
User: TOWERPC\Jane Storey

Computer Name: 2006-0773530CA9
Event Code: 1004
Message: Detection of product '{A17EABB6-D0C6-44E5-820C-72DC7F495064}', feature 'PAPORT', component '{71264A65-7637-11D5-8B40-00105A9846E9}' failed. The resource 'C:\WINDOWS\Downloaded Program Files\dwusplay.dll' does not exist.

Record Number: 27437
Source Name: MsiInstaller
Time Written: 20090707172411.000000+120
Event Type: warning
User: TOWERPC\Jane Storey

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\system32\WBEM
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 4 Stepping 3, GenuineIntel
"PROCESSOR_REVISION"=0403
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP

-----------------EOF-----------------
johnwo
Regular Member
 
Posts: 19
Joined: August 24th, 2009, 1:39 pm

Re: IE and Firefox won´t start normally

Unread postby Dakeyras » December 7th, 2009, 6:15 pm

Hi. :)

PC seems OK but Firefox still doesn't run. I can get to IE by starting microsoft updates and then using the tabs to open other items in the browser. that is how I am posting this.
OK leave FireFox for the time being and we can address that in due course.

I do have a fair few tasks for your good self to complete, however I do not think any should pose any problems. Just take your time and all should go well. :thumbup:

Registry Cleaners Advice:

This type of application is installed, the use of which may possibly result in unanticipated and undesirable effects:

RegCure 1.5.2.7

I don't personally recommend the use of ANY registry cleaners. Here is an excerpt from a discussion on regcleaners
Most reg cleaners aren't "bad" as such, but they aren't perfect and even the best have been known to cause problems.
The point we are trying to make is that the risk of using one far outweighs any benefit.
If it does work perfectly you will not see any difference If it doesn't work properly you may end up with an expensive doorstop.

http://forums.whatthetech.com/Regcleaner_t42862.html

Windows Defender Advice:

This is not a particularly good application in my humble opinion and its actual effectiveness as a viable security application is open to debate. My advice would be to uninstall it and shortly we will be replacing it with a more effective application.

I advise you strongly consider removing both applications I have mentioned, though I will deem them as optional(highlighted in red below) there is indication RegCure may have caused some damage.

Now please go to Start >> Control Panel >> Add/Remove Programs and remove the following (if present):

RegCure 1.5.2.7
Windows Defender


To do so, click once on each of the above in turn to highlight and then click on the Remove button.

Note: Take extra care in answering questions posed by any Uninstaller. Some questions may be worded to deceive you into keeping the program.

Reset IE7:

  • Start Internet Explorer.
  • On the Tools menu, click Internet Options.
  • On the Advanced tab, click Reset.
  • In the Reset Internet Explorer Settings dialog box, click Reset to confirm.

Note: Any add-ons will require to be reapplied after the above reset.

Reset Host File:

  • Open Notepad.
  • Copy and Paste everything from the Code Box below into Notepad: <-- Start >> Run... type in notepad and select OK
Code: Select all
@Echo off
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
del %0
  • Go to File >> Save As
  • Save File name as "Dakeyras.bat" <-- Make sure to include the quotes.
  • Change Save as Type to All Files and save the file to your Desktop.
  • It should look like this: Image

Now double click on the desktop Dakeyras.bat to run the batch file. It will self-delete when completed.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • Click the Start button in the bottom left of TFC
  • If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It should not take longer than a couple of minutes , and may only take a few seconds. Only if needed will you be prompted to reboot.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and select then follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please post that log in your next reply.
The log can also be found here:
  1. Launch Malwarebytes' Anti-Malware
  2. Click on the Logs radio tab.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Next:

Please make sure that RSIT.exe is still on the Desktop.(if not inform myself straight away please)

Click on Start >> Run...(or the Windows key and R togethor) to bring up the Run box and and copy and paste in:
"%userprofile%\desktop\rsit.exe" /info
and click on OK

  • Click on Run and RSIT will start.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.

When completed the above, please post back the following in the order asked for:

  • How is the computer performing now, any other symptoms and or problems encountered?
  • Malwarebytes' Anti-Malware Log.
  • A new set of RSIT logs. <-- Post them individually please, IE: one Log per post/reply.
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: IE and Firefox won´t start normally

Unread postby johnwo » December 8th, 2009, 5:01 pm

Hi,

Thanks for the response.I have followed the instructions. The PC seems to behave OK. Still can't open Firefox but IE opens OK now.

Here is the Malwarebytes log>

Malwarebytes' Anti-Malware 1.42
Database version: 3323
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

12/8/2009 9:43:04 PM
mbam-log-2009-12-08 (21-43-04).txt

Scan type: Quick Scan
Objects scanned: 146627
Time elapsed: 1 hour(s), 23 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 41
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 50
Files Infected: 89

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a4730ebe-43a6-443e-9776-36915d323ad3} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{bf1bf02c-5a86-4ecf-adac-472c54c4d21e} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{90b5a95a-afd5-4d11-b9bd-a69d53d22226} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{497dddb6-6eee-4561-9621-b77dc82c1f84} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{4e980492-027b-47f1-a7ab-ab086dacbb9e} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{5ead8321-fcbb-4c3f-888c-ac373d366c3f} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{31f3cf6e-a71a-4daa-852b-39ac230940b4} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\coresrv.coreservices (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\coresrv.coreservices.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\coresrv.lfgax (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\coresrv.lfgax.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hbmain.commband (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hbmain.commband.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hbr.hbmain (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hbr.hbmain.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hostie.bho (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hostie.bho.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hostol.mailanim (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hostol.mailanim.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hostol.webmailsend (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hostol.webmailsend.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\instie.hbinstobj (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\instie.hbinstobj.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\srv.coreservices (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\srv.coreservices.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\toolbar.htmlmenuui (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\toolbar.htmlmenuui.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\toolbar.toolbarctl (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\toolbar.toolbarctl.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ErrorFix (Rogue.ErrorFix) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\RegTool (Rogue.RegTool) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\system32\SysRestore.dll (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\bootstera (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\BrowserSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\ErrorSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Games (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Layouts (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Manager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Movies (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Reference (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\RelatedSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Screensavers (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\ScreensaversMarketingSitePager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\SearchAssistPlus (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\SearchMatch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Toolbar (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\ToolbarLogo (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\ToolbarSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\TravelSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Weather (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\BrowserSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\ErrorSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Games (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Layouts (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Manager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Movies (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Reference (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\RelatedSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Screensavers (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\ScreensaversMarketingSitePager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\SearchAssistPlus (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\SearchMatch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Toolbar (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\ToolbarLogo (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\ToolbarSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\TravelSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Weather (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\WinAntiVirus Pro 2006 (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\WinAntiVirus Pro 2006 (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\WinAntiVirus Pro 2006\Logs (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\WinAntiVirus Pro 2006 (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Shared (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\WINDOWS\system33 (Trojan.Banker) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Mozilla Firefox\plugins(4) (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\plugins(5) (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\plugins(2) (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\plugins(3) (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SysRestore.dll (Rogue.Ascentive) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\BrowserSearch\BrowserSearch.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\BrowserSearch\BrowserSearch.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\ErrorSearch\ErrorSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\ErrorSearch\ErrorSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Games\GamesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Games\GamesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Layouts\PreferencesLayout.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Layouts\PreferencesLayout.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Layouts\ToolbarLayout.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Layouts\ToolbarLayout.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Manager\ManagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Manager\ManagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Movies\MoviesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Movies\MoviesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Reference\ReferenceOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Reference\ReferenceOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\RelatedSearch\RelatedSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\RelatedSearch\RelatedSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Screensavers\ScreensaversOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Screensavers\ScreensaversOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\SearchAssistPlus\SearchAssistPlusOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\SearchAssistPlus\SearchAssistPlusOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\SearchMatch\SearchMatchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\SearchMatch\SearchMatchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Toolbar\TBProductsOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Toolbar\TBProductsOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\ToolbarLogo\ToolbarLogoOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\ToolbarLogo\ToolbarLogoOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\ToolbarSearch\ToolbarSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\ToolbarSearch\ToolbarSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\TravelSearch\TravelSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\TravelSearch\TravelSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Weather\AlertArchive.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Weather\WeatherOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\Starware\Weather\WeatherOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\BrowserSearch\BrowserSearch.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\BrowserSearch\BrowserSearch.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\ErrorSearch\ErrorSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\ErrorSearch\ErrorSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Games\GamesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Games\GamesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Layouts\PreferencesLayout.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Layouts\PreferencesLayout.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Layouts\ToolbarLayout.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Layouts\ToolbarLayout.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Manager\ManagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Manager\ManagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Movies\MoviesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Movies\MoviesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Reference\ReferenceOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Reference\ReferenceOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\RelatedSearch\RelatedSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\RelatedSearch\RelatedSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Screensavers\ScreensaversOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Screensavers\ScreensaversOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\SearchAssistPlus\SearchAssistPlusOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\SearchAssistPlus\SearchAssistPlusOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\SearchMatch\SearchMatchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\SearchMatch\SearchMatchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Toolbar\TBProductsOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Toolbar\TBProductsOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\ToolbarLogo\ToolbarLogoOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\ToolbarLogo\ToolbarLogoOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\ToolbarSearch\ToolbarSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\ToolbarSearch\ToolbarSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\TravelSearch\TravelSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\TravelSearch\TravelSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Weather\AlertArchive.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Weather\WeatherOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jane Storey\Application Data\Starware\Weather\WeatherOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\WinAntiVirus Pro 2006\Logs\wa6Support.log (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gerry Storey\Application Data\WinAntiVirus Pro 2006\Logs\winav.log (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History\search2 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\setting2.htm (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\settings.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\WINDOWS\system33\Thumbs.db (Trojan.Banker) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\stera.job (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\ErrorFix Scan.job (Rogue.ErrorFix) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\RegTool Scan.job (Rogue.RegTool) -> Quarantined and deleted successfully.
johnwo
Regular Member
 
Posts: 19
Joined: August 24th, 2009, 1:39 pm

Re: IE and Firefox won´t start normally

Unread postby johnwo » December 8th, 2009, 5:02 pm

RSIT Log>

Logfile of random's system information tool 1.06 (written by random/random)
Run by JohnTemp at 2009-12-08 21:57:03
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 63 GB (83%) free of 76 GB
Total RAM: 1471 MB (64% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:57:13 PM, on 12/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Telefonica\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\JohnTemp\desktop\rsit.exe
C:\Program Files\Trend Micro\HijackThis\JohnTemp.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://update.microsoft.com/microsoftupdate
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CtrlMod20] C:\DOCUME~1\Owner\LOCALS~1\Temp\ctrlAT20.exe -m 64 -p"D:"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net ... plugin.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZB ... b55579.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZP ... b55579.cab
O16 - DPF: {809A6301-7B40-4436-A02C-87B8D3D7D9E3} (ZPA_DMNO Object) - http://zone.msn.com/bingame/zpagames/zp ... b55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/St ... b55579.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/ph ... NPUpld.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Google Update Service (gupdate1c9d6d6add0357e) (gupdate1c9d6d6add0357e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SupportSoft Sprocket Service (Telefonica) (sprtsvc_Telefonica) - SupportSoft, Inc. - C:\Program Files\Telefonica\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

--
End of file - 8536 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-1606980848-1580818891-682003330-1003Core.job
C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-1606980848-1580818891-682003330-1003UA.job
C:\WINDOWS\tasks\ParetoLogic Privacy Controls_{0DF81D54-2457-11DE-8440-0090D0CBFB37}.job
C:\WINDOWS\tasks\ParetoLogic Registration.job
C:\WINDOWS\tasks\ParetoLogic Update Version2.job
C:\WINDOWS\tasks\User_Feed_Synchronization-{882A8FB2-0895-41F3-9A09-A1F1D557B7A2}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-08-20 1111320]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6EBF7485-159F-4bff-A14F-B9E3AAC4465B}]
Search Helper - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll [2009-05-19 137600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-02-17 408440]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d2ce3e00-f94a-4740-988e-03dc2f38c34f}]
MSN Toolbar Helper - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll [2009-03-13 82784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E15A8DC0-8516-42A1-81EA-DC94EC1ACF10}]
Windows Live Toolbar Helper - C:\Program Files\Windows Live\Toolbar\wltcore.dll [2009-02-06 1068904]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - MSN Toolbar - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll [2009-03-13 82784]
{21FA44EF-376D-4D53-9B0F-8A89D3229068} - &Windows Live Toolbar - C:\Program Files\Windows Live\Toolbar\wltcore.dll [2009-02-06 1068904]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Cmaudio"=RunDll32 cmicnfg.cpl,CMICtrlWnd []
"VTTimer"=C:\WINDOWS\system32\VTTimer.exe [2005-03-07 53248]
"VTTrayp"=C:\WINDOWS\system32\VTtrayp.exe [2005-03-11 147456]
"NeroFilterCheck"=C:\WINDOWS\system32\NeroCheck.exe [2001-07-09 155648]
"RemoteControl"=C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe [2004-11-03 32768]
"SSBkgdUpdate"=C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [2003-10-14 155648]
"PaperPort PTD"=C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe [2005-03-18 57393]
"IndexSearch"=C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe [2005-03-18 40960]
"ControlCenter2.0"=C:\Program Files\Brother\ControlCenter2\brctrcen.exe [2005-05-17 933888]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-11-26 2029336]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2009-10-08 417792]
"CtrlMod20"=C:\DOCUME~1\Owner\LOCALS~1\Temp\ctrlAT20.exe -m 64 -pD: []
"Adobe Photo Downloader"=C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe [2005-06-07 57344]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe [2005-06-07 57344]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AgenteADSL_15]
C:\Program Files\Telefonica\KitAIM\AimExDll.exe [2003-12-05 28745]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpeedTouch USB Diagnostics]
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe /icon []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
C:\PROGRA~1\MICROS~2\Office\OSA9.EXE [2000-01-21 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Ulead Photo Express 4.0 SE Calendar Checker .lnk]
C:\PROGRA~1\ULEADS~1\ULEADP~1.0SE\CalCheck.exe [2002-04-17 69632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
C:\WINDOWS\system32\avgrsstx.dll [2009-08-20 11952]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-03-15 236928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\IncrediMail\bin\IMApp.exe"="C:\Program Files\IncrediMail\bin\IMApp.exe:*:Enabled:IncrediMail"
"C:\Program Files\IncrediMail\bin\IncMail.exe"="C:\Program Files\IncrediMail\bin\IncMail.exe:*:Enabled:IncrediMail"
"C:\Program Files\IncrediMail\bin\ImpCnt.exe"="C:\Program Files\IncrediMail\bin\ImpCnt.exe:*:Enabled:IncrediMail"
"C:\WINDOWS\system32\fxsclnt.exe"="C:\WINDOWS\system32\fxsclnt.exe:*:Enabled:Microsoft Fax Console"
"C:\Program Files\Mingjong\VideoMail\VideoMail.exe"="C:\Program Files\Mingjong\VideoMail\VideoMail.exe:*:Enabled:VideoMail"
"C:\Program Files\Power Translator\LogoMedia TranslateDotNet Server.exe"="C:\Program Files\Power Translator\LogoMedia TranslateDotNet Server.exe:*:Enabled:LogoMedia TranslateDotNet Server.exe"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Grisoft\AVG7\avginet.exe"="C:\Program Files\Grisoft\AVG7\avginet.exe:*:Enabled:avginet.exe"
"C:\Program Files\Grisoft\AVG7\avgamsvr.exe"="C:\Program Files\Grisoft\AVG7\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\Program Files\Grisoft\AVG7\avgcc.exe"="C:\Program Files\Grisoft\AVG7\avgcc.exe:*:Enabled:avgcc.exe"
"C:\Program Files\Skype\Phone\Skype.exe"="C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\Program Files\AVG\AVG8\avgemc.exe"="C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe"="C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe"="C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe"="C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe"="C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync"

======List of files/folders created in the last 1 months======

2009-12-08 21:53:11 ----HDC---- C:\WINDOWS\$NtUninstallKB970430$
2009-12-08 21:52:42 ----HDC---- C:\WINDOWS\$NtUninstallKB974318$
2009-12-08 21:52:07 ----HDC---- C:\WINDOWS\$NtUninstallKB973904$
2009-12-08 21:51:14 ----HDC---- C:\WINDOWS\$NtUninstallKB974392$
2009-12-08 21:50:56 ----HDC---- C:\WINDOWS\$NtUninstallKB971737$
2009-12-08 20:16:28 ----D---- C:\Documents and Settings\JohnTemp\Application Data\Malwarebytes
2009-12-08 20:16:21 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-12-08 20:16:20 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-12-08 20:04:18 ----D---- C:\Documents and Settings\JohnTemp\Application Data\Adobe
2009-12-07 19:46:51 ----D---- C:\Documents and Settings\JohnTemp\Application Data\Mozilla
2009-12-07 19:42:59 ----D---- C:\rsit
2009-12-07 15:58:11 ----D---- C:\Documents and Settings\JohnTemp\Application Data\Identities
2009-12-07 15:57:56 ----SD---- C:\Documents and Settings\JohnTemp\Application Data\Microsoft
2009-12-07 15:57:56 ----D---- C:\Documents and Settings\JohnTemp\Application Data\Trusteer
2009-12-07 15:57:56 ----D---- C:\Documents and Settings\JohnTemp\Application Data\Macromedia
2009-12-07 15:57:56 ----ASH---- C:\Documents and Settings\JohnTemp\Application Data\desktop.ini
2009-12-01 12:11:23 ----D---- C:\Program Files\Trend Micro
2009-12-01 11:04:47 ----A---- C:\WINDOWS\system32\ieencode.dll
2009-11-25 13:18:13 ----HDC---- C:\WINDOWS\$NtUninstallKB976098-v2$
2009-11-25 13:18:06 ----HDC---- C:\WINDOWS\$NtUninstallKB973687$
2009-11-19 11:28:16 ----HDC---- C:\WINDOWS\$NtUninstallKB971961$
2009-11-11 10:29:36 ----HDC---- C:\WINDOWS\$NtUninstallKB969947$

======List of files/folders modified in the last 1 months======

2009-12-08 21:56:30 ----D---- C:\WINDOWS\Prefetch
2009-12-08 21:56:29 ----D---- C:\WINDOWS\system32
2009-12-08 21:56:29 ----AC---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-12-08 21:56:07 ----D---- C:\WINDOWS\Temp
2009-12-08 21:55:36 ----D---- C:\WINDOWS\system32\CatRoot2
2009-12-08 21:55:22 ----D---- C:\WINDOWS
2009-12-08 21:54:44 ----D---- C:\Program Files\Internet Explorer
2009-12-08 21:53:35 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-12-08 21:53:15 ----HD---- C:\WINDOWS\inf
2009-12-08 21:53:14 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-12-08 21:53:13 ----D---- C:\WINDOWS\system32\drivers
2009-12-08 21:53:07 ----D---- C:\Config.Msi
2009-12-08 21:53:05 ----SHD---- C:\WINDOWS\Installer
2009-12-08 21:52:45 ----A---- C:\WINDOWS\imsins.BAK
2009-12-08 21:52:05 ----HD---- C:\WINDOWS\$hf_mig$
2009-12-08 21:51:53 ----D---- C:\WINDOWS\system32\en-US
2009-12-08 21:43:04 ----RD---- C:\Program Files
2009-12-08 21:43:03 ----SD---- C:\WINDOWS\Tasks
2009-12-08 20:03:24 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2009-12-07 15:59:37 ----SHD---- C:\RECYCLER
2009-12-07 15:58:20 ----AC---- C:\WINDOWS\OEWABLog.txt
2009-12-07 15:57:55 ----D---- C:\Documents and Settings
2009-12-05 12:09:53 ----HD---- C:\$AVG8.VAULT$
2009-12-01 21:06:19 ----AC---- C:\WINDOWS\system32\MRT.exe
2009-12-01 11:55:33 ----D---- C:\Program Files\Mozilla Firefox
2009-12-01 11:49:05 ----D---- C:\WINDOWS\Media
2009-12-01 11:49:05 ----D---- C:\WINDOWS\Help
2009-11-29 18:03:52 ----D---- C:\WINDOWS\ie8updates
2009-11-28 16:56:32 ----D---- C:\WINDOWS\system32\CatRoot
2009-11-25 13:17:18 ----D---- C:\WINDOWS\WinSxS
2009-11-25 13:07:17 ----D---- C:\Program Files\AVG
2009-11-25 13:06:35 ----D---- C:\Documents and Settings\All Users\Application Data\avg8
2009-11-14 12:18:56 ----AC---- C:\WINDOWS\NeroDigital.ini
2009-11-13 10:26:58 ----D---- C:\Program Files\Common Files\System
2009-11-11 10:34:48 ----A---- C:\WINDOWS\win.ini

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2009-08-20 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2009-08-20 27784]
R1 AvgTdiX;AVG Free8 Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2009-05-01 108552]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 RapportKELL;RapportKELL; \??\C:\Program Files\Trusteer\Rapport\bin\RapportKELL.sys []
R1 RapportPG;RapportPG; \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys []
R2 irda;IrDA Protocol; C:\WINDOWS\system32\DRIVERS\irda.sys [2008-04-13 88192]
R2 usbhub;DSC Composite USB Device; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 cmuda;C-Media WDM Audio Interface; C:\WINDOWS\system32\drivers\cmuda.sys [2005-05-12 1332544]
R3 FETNDIS;VIA PCI 10/100Mb Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\fetnd5.sys [2001-08-17 27165]
R3 irsir;Microsoft Serial Infrared Driver; C:\WINDOWS\system32\DRIVERS\irsir.sys [2001-08-17 18688]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 Mtlmnt5;Mtlmnt5; C:\WINDOWS\system32\DRIVERS\Mtlmnt5.sys [2004-04-01 126686]
R3 Rasirda;WAN Miniport (IrDA); C:\WINDOWS\system32\DRIVERS\rasirda.sys [2001-08-17 19584]
R3 Slntamr;Smart Link 56K Modem Driver; C:\WINDOWS\system32\DRIVERS\slntamr.sys [2004-04-01 404990]
R3 SlWdmSup;SlWdmSup; C:\WINDOWS\system32\DRIVERS\SlWdmSup.sys [2004-01-28 13240]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbstor;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 viagfx;viagfx; C:\WINDOWS\system32\DRIVERS\vtmini.sys [2005-06-01 227712]
S2 Ca536av;DV 3500(Video); C:\WINDOWS\System32\Drivers\Ca536av.sys [2003-09-05 514859]
S3 alcan5ln;Alcatel SpeedTouch(tm) USB ADSL RFC1483 Networking Driver (NDIS); C:\WINDOWS\system32\DRIVERS\alcan5ln.sys [2002-06-06 36048]
S3 alcan5wn;SpeedTouch USB ADSL PPP Networking Driver (NDISWAN); C:\WINDOWS\system32\DRIVERS\alcan5wn.sys [2003-12-08 53600]
S3 alcaudsl;Alcatel Speed Touch ADSL Modem ATM Transport; C:\WINDOWS\system32\DRIVERS\alcaudsl.sys [2002-06-06 743136]
S3 BrScnUsb;Brother USB Still Image driver; C:\WINDOWS\System32\Drivers\BrScnUsb.sys [2004-10-15 15295]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2008-04-13 17024]
S3 KLIF;KLIF; C:\WINDOWS\system32\drivers\KLIF.sys []
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2008-04-13 5504]
S3 Mtlstrm;Mtlstrm; C:\WINDOWS\system32\DRIVERS\Mtlstrm.sys [2004-01-28 1309184]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2008-04-13 85248]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2008-04-13 10880]
S3 NtMtlFax;NtMtlFax; C:\WINDOWS\system32\DRIVERS\NtMtlFax.sys [2004-01-28 180360]
S3 Ser2pl;Prolific Serial port driver; C:\WINDOWS\system32\drivers\Ser2pl.sys []
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2008-04-13 11136]
S3 SlNtHal;SlNtHal; C:\WINDOWS\system32\DRIVERS\Slnthal.sys [2004-01-28 95424]
S3 SNPHV71;PC Camera (602a VGA); C:\WINDOWS\system32\DRIVERS\snphv71.sys [2002-11-09 231040]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2008-04-13 15232]
S3 usbaudio;USB Audio Driver (WDM); C:\WINDOWS\system32\drivers\usbaudio.sys [2008-04-13 60032]
S3 USBCamera;DV 3500(Still); C:\WINDOWS\System32\Drivers\Bulk536.sys [2003-05-15 11048]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2008-04-13 19200]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 avg8emc;AVG Free8 E-mail Scanner; C:\PROGRA~1\AVG\AVG8\avgemc.exe [2009-08-20 908056]
R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-08-20 297752]
R2 Brother XP spl Service;BrSplService; C:\WINDOWS\system32\brsvc01a.exe [2002-04-12 57344]
R2 Irmon;Infrared Monitor; C:\WINDOWS\system32\svchost.exe [2008-04-14 14336]
R2 RapportMgmtService;Rapport Management Service; C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe [2009-11-19 967912]
R2 SeaPort;SeaPort; C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe [2009-05-19 240512]
R2 SLService;SmartLinkService; C:\WINDOWS\system32\slserv.exe [2004-01-08 73796]
R2 sprtsvc_Telefonica;SupportSoft Sprocket Service (Telefonica); C:\Program Files\Telefonica\bin\sprtsvc.exe [2007-03-08 202280]
S2 gupdate1c9d6d6add0357e;Google Update Service (gupdate1c9d6d6add0357e); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-05-17 133104]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-04-16 138680]
S3 idsvc;Windows CardSpace; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 LPDSVC;TCP/IP Print Server; C:\WINDOWS\system32\tcpsvcs.exe [2004-08-04 19456]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 SupportSoft RemoteAssist;SupportSoft RemoteAssist; C:\Program Files\Common Files\supportsoft\bin\ssrc.exe [2007-10-15 382320]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-14 14336]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

-----------------EOF-----------------
johnwo
Regular Member
 
Posts: 19
Joined: August 24th, 2009, 1:39 pm

Re: IE and Firefox won´t start normally

Unread postby johnwo » December 8th, 2009, 5:03 pm

RSIT Info>

info.txt logfile of random's system information tool 1.06 2009-12-08 21:57:16

======Uninstall list======

-->MsiExec.exe /I{8A42F680-2DD6-11D4-9A8C-0040F6982C20}
-->MsiExec.exe /I{A2529672-574A-4A99-86A5-C1770A0E31FE}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.4-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81300000003}
Adobe Shockwave Player 11.5-->"C:\WINDOWS\system32\Adobe\Shockwave 11\uninstaller.exe"
Adobe® Photoshop® Album Starter Edition 3.0-->MsiExec.exe /I{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B}
Agente ADSL USB-->C:\Program Files\Telefonica\KitAIM\Uninstal.exe 7
Animated Water Scenes-->C:\WINDOWS\unins000.exe
Asistente Técnico de Telefónica-->MsiExec.exe /X{689FCC19-5582-4D88-BDC6-490EB7DAFB82}
AVG 8.5-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Brother MFL-Pro Suite-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BB9AC6BF-71B6-42A4-9689-C17D9F44E79A}\Setup.exe" -l0x9 Brunin03.dllBrunin03.dll
C-Media WDM Audio Driver-->C:\WINDOWS\system32\cmirmdrv.exe
Critical Update for Windows Media Player 11 (KB959772)-->"C:\WINDOWS\$NtUninstallKB959772_WM11$\spuninst\spuninst.exe"
DV 3500-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B423A661-0726-405A-AFE9-C44CCB8036BA}\Setup.exe"
DVD Shrink 3.2-->"C:\Program Files\DVD Shrink\unins000.exe"
Garmin USB Drivers-->MsiExec.exe /X{B1102A25-3AA3-446B-AA0F-A699B07A02FD}
Garmin WebUpdater-->MsiExec.exe /X{E0783143-EAE2-4047-A8D6-E155523C594C}
Google Earth-->MsiExec.exe /X{9074AFC0-CFDA-11DE-B484-005056806466}
Google Update Helper-->MsiExec.exe /I{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB954708)-->"C:\WINDOWS\$NtUninstallKB954708$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB961118)-->"C:\WINDOWS\$NtUninstallKB961118$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB970653-v3)-->"C:\WINDOWS\$NtUninstallKB970653-v3$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB976098-v2)-->"C:\WINDOWS\$NtUninstallKB976098-v2$\spuninst\spuninst.exe"
Japanese Fonts Support For Adobe Reader 8-->MsiExec.exe /I{AC76BA86-7AD7-5760-0000-800000000003}
Junk Mail filter update-->MsiExec.exe /I{E2DFE069-083E-4631-9B6C-43C48E991DE5}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Match-Up!-->MsiExec.exe /I{439800C9-FD42-4EA3-94D2-063DF0926873}
Microsoft .NET Framework 2.0 Service Pack 2-->MsiExec.exe /I{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}
Microsoft .NET Framework 3.0 Service Pack 2-->MsiExec.exe /I{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}
Microsoft .NET Framework 3.5 SP1-->C:\WINDOWS\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Choice Guard-->MsiExec.exe /X{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Encarta 97 Encyclopedia-->C:\WINDOWS\unenc97.exe
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office 2000 SR-1 Premium-->MsiExec.exe /I{00000409-78E1-11D2-B60F-006097C998E7}
Microsoft Office Live Add-in 1.3-->MsiExec.exe /I{57F0ED40-8F11-41AA-B926-4A66D0D1A9CC}
Microsoft Office Outlook Connector-->MsiExec.exe /I{95120000-0122-0409-0000-0000000FF1CE}
Microsoft Office Professional Edition 2003-->MsiExec.exe /I{90110C0A-6000-11D3-8CFE-0150048383C9}
Microsoft Office Web Components-->MsiExec.exe /I{002C9999-0000-0000-C000-000000000112}
Microsoft Search Enhancement Pack-->MsiExec.exe /X{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft SQL Server 2005 Compact Edition [ENU]-->MsiExec.exe /I{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}
Microsoft Sync Framework Runtime Native v1.0 (x86)-->MsiExec.exe /I{8A74E887-8F0F-4017-AF53-CBA42211AAA5}
Microsoft Sync Framework Services Native v1.0 (x86)-->MsiExec.exe /I{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Mozilla Firefox (3.5.3)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSN Toolbar-->MsiExec.exe /I{C994D98C-293D-4825-958E-EB684B4D413F}
MSN-->C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
MSVCRT-->MsiExec.exe /I{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
Nero 6 Ultra Edition-->C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
PaperPort-->MsiExec.exe /I{A17EABB6-D0C6-44E5-820C-72DC7F495064}
ParetoLogic Privacy Controls-->MsiExec.exe /I{5C92A787-3D1C-44E7-8B77-072C95EE1CF0}
PC Camera (602a VGA)-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0700\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{23484C5A-E7AE-4F59-B7DF-88D63BEF18F4}\setup.exe" -l0x9
Picasa 3-->"C:\Program Files\Google\Picasa3\Uninstall.exe"
PowerDVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\Setup.exe" -uninstall
Rapport-->MsiExec.exe /X{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}
Router inalámbrico-->C:\Program Files\Telefonica\AsistCfg80\Uninstal.exe
Security Update for Windows Internet Explorer 7 (KB928090)-->"C:\WINDOWS\ie7updates\KB928090-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB929969)-->"C:\WINDOWS\ie7updates\KB929969\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB931768)-->"C:\WINDOWS\ie7updates\KB931768-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB933566)-->"C:\WINDOWS\ie7updates\KB933566-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB937143)-->"C:\WINDOWS\ie7updates\KB937143-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB939653)-->"C:\WINDOWS\ie7updates\KB939653-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB974455)-->"C:\WINDOWS\ie7updates\KB974455-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB976325)-->"C:\WINDOWS\ie7updates\KB976325-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953155)-->"C:\WINDOWS\$NtUninstallKB953155$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970430)-->"C:\WINDOWS\$NtUninstallKB970430$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973904)-->"C:\WINDOWS\$NtUninstallKB973904$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974318)-->"C:\WINDOWS\$NtUninstallKB974318$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974392)-->"C:\WINDOWS\$NtUninstallKB974392$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe"
Segoe UI-->MsiExec.exe /I{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}
Smart Menus (Windows Live Toolbar)-->MsiExec.exe /X{F084395C-40FB-4DB3-981C-B51E74E1E83D}
SmartCamera Ver 2.1-->MsiExec.exe /X{9527450C-64B3-11D5-9B31-000021116B62}
Ulead COOL 360 1.0-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Ulead Systems\Ulead COOL 360\Uninst.isu" -c"C:\Program Files\Ulead Systems\Ulead COOL 360\IS32Inst.dll"
Ulead Photo Explorer 7.0 SE-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E38E1721-7FE7-11D4-A898-0000E83DCDA6}\Setup.exe" -l0x9
Ulead Photo Express 4.0 SE-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BBC0D330-C37B-4472-BFB9-AA217CF0C95F}\Setup.exe" -l0x9
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Windows Internet Explorer 7 (KB976749)-->"C:\WINDOWS\ie7updates\KB976749-IE7\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB961503)-->"C:\WINDOWS\$NtUninstallKB961503$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB971737)-->"C:\WINDOWS\$NtUninstallKB971737$\spuninst\spuninst.exe"
Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (03/08/2007 2.2.1.0)-->rundll32.exe C:\PROGRA~1\DIFX\15B7F172FC21855D\DIFxAppA.dll, DIFxARPUninstallDriverPackage C:\WINDOWS\system32\DRVSTORE\grmnusb_09F3E629557EBE4D2BA1A9469BDAE635AC0807AE\grmnusb.inf
Windows Genuine Advantage v1.3.0254.0-->MsiExec.exe /I{63569CE9-FA00-469C-AF5C-E5D4D93ACF91}
Windows Imaging Component-->"C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Live Call-->MsiExec.exe /I{F6BD194C-4190-4D73-B1B1-C48C99921BFE}
Windows Live Communications Platform-->MsiExec.exe /I{3B4E636E-9D65-4D67-BA61-189800823F52}
Windows Live Essentials-->C:\Program Files\Windows Live\Installer\wlarp.exe
Windows Live Essentials-->MsiExec.exe /I{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}
Windows Live Mail-->MsiExec.exe /I{6412CECE-8172-4BE5-935B-6CECACD2CA87}
Windows Live Messenger-->MsiExec.exe /X{A85FD55B-891B-4314-97A5-EA96C0BD80B5}
Windows Live Photo Gallery-->MsiExec.exe /X{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}
Windows Live Sign-in Assistant-->MsiExec.exe /I{9422C8EA-B0C6-4197-B8FC-DC797658CA00}
Windows Live Sync-->MsiExec.exe /X{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}
Windows Live Toolbar Extension (Windows Live Toolbar)-->MsiExec.exe /X{341201D4-4F61-4ADB-987E-9CCE4D83A58D}
Windows Live Toolbar Feed Detector (Windows Live Toolbar)-->MsiExec.exe /X{68108E66-D13A-4EE8-A6F4-40E4B90C2A26}
Windows Live Toolbar-->MsiExec.exe /X{995F1E2E-F542-4310-8E1D-9926F5A279B3}
Windows Live Upload Tool-->MsiExec.exe /I{205C6BDD-7B73-42DE-8505-9A093F35A238}
Windows Live Writer-->MsiExec.exe /X{178832DE-9DE0-4C87-9F82-9315A9B03985}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

======Hosts File======

127.0.0.1 localhost

======Security center information======

AV: AVG Anti-Virus Free

======System event log======

Computer Name: TOWERPC
Event Code: 7000
Message: The DV 3500(Video) service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


Record Number: 81350
Source Name: Service Control Manager
Time Written: 20091110184850.000000+060
Event Type: error
User:

Computer Name: TOWERPC
Event Code: 10010
Message: The server {0002DF01-0000-0000-C000-000000000046} did not register with DCOM within the required timeout.

Record Number: 81342
Source Name: DCOM
Time Written: 20091110092440.000000+060
Event Type: error
User: TOWERPC\Owner

Computer Name: TOWERPC
Event Code: 7000
Message: The DV 3500(Video) service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


Record Number: 81325
Source Name: Service Control Manager
Time Written: 20091110092222.000000+060
Event Type: error
User:

Computer Name: TOWERPC
Event Code: 7022
Message: The Rapport Management Service service hung on starting.

Record Number: 81302
Source Name: Service Control Manager
Time Written: 20091108193701.000000+060
Event Type: error
User:

Computer Name: TOWERPC
Event Code: 7000
Message: The DV 3500(Video) service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


Record Number: 81300
Source Name: Service Control Manager
Time Written: 20091108193539.000000+060
Event Type: error
User:

=====Application event log=====

Computer Name: 2006-0773530CA9
Event Code: 1001
Message: Detection of product '{A17EABB6-D0C6-44E5-820C-72DC7F495064}', feature 'PAPORT' failed during request for component '{9D0DA936-F69D-47F8-95D3-281274A5B091}'

Record Number: 27460
Source Name: MsiInstaller
Time Written: 20090707172445.000000+120
Event Type: warning
User: TOWERPC\Jane Storey

Computer Name: 2006-0773530CA9
Event Code: 1004
Message: Detection of product '{A17EABB6-D0C6-44E5-820C-72DC7F495064}', feature 'PAPORT', component '{71264A65-7637-11D5-8B40-00105A9846E9}' failed. The resource 'C:\WINDOWS\Downloaded Program Files\dwusplay.dll' does not exist.

Record Number: 27459
Source Name: MsiInstaller
Time Written: 20090707172445.000000+120
Event Type: warning
User: TOWERPC\Jane Storey

Computer Name: 2006-0773530CA9
Event Code: 1001
Message: Detection of product '{A17EABB6-D0C6-44E5-820C-72DC7F495064}', feature 'PaperPort_COM' failed during request for component '{1E74E33D-2A8F-4122-A547-F734A3B31580}'

Record Number: 27458
Source Name: MsiInstaller
Time Written: 20090707172442.000000+120
Event Type: warning
User: TOWERPC\Jane Storey

Computer Name: 2006-0773530CA9
Event Code: 1004
Message: Detection of product '{A17EABB6-D0C6-44E5-820C-72DC7F495064}', feature 'PAPORT', component '{71264A65-7637-11D5-8B40-00105A9846E9}' failed. The resource 'C:\WINDOWS\Downloaded Program Files\dwusplay.dll' does not exist.

Record Number: 27457
Source Name: MsiInstaller
Time Written: 20090707172442.000000+120
Event Type: warning
User: TOWERPC\Jane Storey

Computer Name: 2006-0773530CA9
Event Code: 1001
Message: Detection of product '{A17EABB6-D0C6-44E5-820C-72DC7F495064}', feature 'PaperPort_COM' failed during request for component '{53851E3B-59C3-11D5-8E8D-00C04F7FA234}'

Record Number: 27456
Source Name: MsiInstaller
Time Written: 20090707172439.000000+120
Event Type: warning
User: TOWERPC\Jane Storey

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\system32\WBEM
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 4 Stepping 3, GenuineIntel
"PROCESSOR_REVISION"=0403
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP

-----------------EOF-----------------
johnwo
Regular Member
 
Posts: 19
Joined: August 24th, 2009, 1:39 pm

Re: IE and Firefox won´t start normally

Unread postby Dakeyras » December 8th, 2009, 7:03 pm

Hi,

I have bad news I'm afraid :(

One or more of the identified infections is a Backdoor Trojan.

OK since we are dealing with the aforementioned infection(s) I would be providing your friend with a disservice if I did not make them aware of the ramifications below:

This allows hackers to remotely control your friends computer, steal critical system information and Download and Execute files.

I would counsel you to disconnect this PC from the Internet immediately. If your friends do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please advise them get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Although an attempt could be made to clean this machine, it could never be considered to be truly clean, secure, or trustworthy. We could not say definitively that unknown and unseen malware will have been removed, nor will your system be restored to its pre-infection state. We cannot remedy unknown changes the malware may likely have made in order to allow itself access, nor can we repair the damage it may possibly have caused to vital system files. Additionally, it is quite possible that changes made to the system by the malware may impact negatively on your computer during the removal process. In short, your system may never regain its former stability or its full functionality without a reformat. Therefore, your best and safest course of action is a reformat and reinstallation of the Windows operating system, and that is the course we strongly recommend.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

I can attempt to clean this machine but I can't guarantee that it will be at all secure afterwords.

Should you have any questions, please feel free to ask.

Please let myself know what you have decided to do in your next post.
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: IE and Firefox won´t start normally

Unread postby johnwo » December 9th, 2009, 12:34 pm

Thanks for your help and your response.

As you say it is best for them to reformat and reinstall Windows. I will tell them to do that.

I will also advise them to follow the other instructions as well.

Thanks,
John
johnwo
Regular Member
 
Posts: 19
Joined: August 24th, 2009, 1:39 pm
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