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Malware help please - media2.tmlatn and Nexplore

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Malware help please - media2.tmlatn and Nexplore

Unread postby spschroeder » November 27th, 2009, 7:32 pm


My computer has recently been acting up on me. It is incredibly slow to boot up, I often have to click several times to get a window open, and in Internet Explorer (or Firefox) I get an insane amount of popup/new windows - mainly media2.tmlatn.com and Nexplore, but there are others as well. Equally as frustrating is that just about every other button I press on the keyboard is not registering...it's taking me painstakingly long to type this - forgive any spelling errors I miss as a result of this. :-)

What have I done so far to remedy my problem:
1. Ran Norton Antivirus scan with the latest updates - found nothing
2. Downloaded PC Tools Spyware Doctor and paid the $30 license fee. Ran the scan, it found some things and eliminated/quarantined them
3. With both #1 and #2 above not solving my problem, went to the good ol' internet search and stumbled on this great site. I have spent the last 2 hours reading various posts and instructions. I was hoping to post my HiJackThis log for the users on this board to review, however, it will not open. I tried all of the suggested 'renaming' and relocating in different directories to no avail.

Could someone please help me get to a point where I can run a scan and post a log that is helpful in this forum? This computer has otherwise been great for me, so I'm hoping with a little more patience from myself and some expertise from you, I'll be good as new again.

Sincerely appreciate the help,
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Re: Malware help please - media2.tmlatn and Nexplore

Unread postby NonSuch » November 27th, 2009, 7:47 pm

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<
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