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MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.
Phil, Please re-enable your Norton right away, if you haven't already. You can restart Defender by looking in All Programs and starting Windows Defender again. -----------------------------------------------------------
Click START then RUN
Now type Combofix /u in the runbox and click OK. Note the space between the Combofix and the /u
When shown the disclaimer, Select "2"
The above procedure will :
Remove Un-needed tools and perform some cleanup housekeeping.
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