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Need help with possible virus, cannot boot into safe mode

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Re: Need help with possible virus, cannot boot into safe mode

Unread postby shinybeast » November 24th, 2009, 1:39 pm

Hello danj10472,

I'm afraid I have some unfortunate news.

One or more of the identified infections is a Backdoor Trojan.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I stongly suggest you disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can possibly be removed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Backdoor Trojan, the best course of action would be a reformat and reinstallation of the OS. Therefore, we feel your best course of action is just that: reformat and reinstall XP.
Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can attempt to clean this machine but I cannot guarantee that it will be secure afterwards.

Should you have any questions, please feel free to ask.

Please let us know what you have decided to do in your next post.
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Re: Need help with possible virus, cannot boot into safe mode

Unread postby danj10472 » November 25th, 2009, 1:39 am

Well, I tried to do a full system recovery of the C:\ drive from my recovery partition (D:\ drive) but a blue screen comes up and says fatal error and shuts the system down. I have the option of creating a set of recovery discs from the recovery image on the D:\ partition but I'm concerned they could be corrupted/infected and it says I can only make one set.

Any advice?
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Re: Need help with possible virus, cannot boot into safe mode

Unread postby shinybeast » November 26th, 2009, 12:44 pm

Hi danj10472,

I think I found the issue.

Uninstall Programs

Click Start, click Run...
Type appwiz.cpl and press Enter to open Add or Remove Programs
For each of the programs listed below, highlight them in the list and click Remove

Instant Memory Cleaner

Once finished, close Add or Remove Programs window and reboot the computer.

Rescan with ESET as in this previous post and I think the detection will be gone.

I do not know whether it is a false postitive or not, but as Instant Memory Cleaner is not an essential program, I would get rid of it just in case.

As for the recovery discs. You can try to make them once we are finished but I would visit HP support site and see if recovery discs are still available for your computer. If they are available, there will be a modest charge for them.

Please include the new ESET results in your next reply.
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Re: Need help with possible virus, cannot boot into safe mode

Unread postby danj10472 » November 26th, 2009, 11:36 pm

Here's the new ESET log. However, something seems kind of wonky. When I ran it, it said unexpected error 2002, gave me an option to go Back, and when I clicked on start again, it went really fast, and seemed to find nothing. The scans I ran in the past took way longer. I did make sure all of my antivirus software was disabled, just in case you were wondering.

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
esets_scanner_update returned -1 esets_gle=53251
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=9333423ef10f464ea0ab625918b6b6c7
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2009-11-27 03:27:08
# local_time=2009-11-26 09:27:08 (-0600, Central Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 810704 810704 0 0
# compatibility_mode=769 16775141 100 98 0 194659182 0 0
# compatibility_mode=3073 16777213 80 89 0 721376 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=0
# found=0
# cleaned=0
# scan_time=0
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Re: Need help with possible virus, cannot boot into safe mode

Unread postby shinybeast » November 28th, 2009, 4:41 pm

Hi danj10472,

Apologies for the delay.


# scanned=0


No files were scanned. Please try the scan again. I need to be sure that the file is not present before I can consider your computer clean. Avast! will not detect it.
If ESET doesn't detect it, we can confirm it is part of Instant Memory Cleaner and finish up.

If it does not work...
Go to Add/Remove Programs and remove ESET Online Scanner
Reboot
Then visit this link and try again. (Remember to disable your anti-virus before performing the scan and re-enable after scanning.)
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Re: Need help with possible virus, cannot boot into safe mode

Unread postby danj10472 » November 29th, 2009, 2:37 am

Hi Shinybeast,
Yesterday, I reinstalled it and tried to re-scan several times on Normal mode but it would always end up with the same error message, so I tried scanning from Safe Mode and it worked. Today, it worked on Normal mode for some reason. Here's the results from both scans:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=9333423ef10f464ea0ab625918b6b6c7
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2009-11-28 12:40:20
# local_time=2009-11-27 06:40:20 (-0600, Central Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 879103 879103 0 0
# compatibility_mode=769 16775126 100 93 0 194727581 0 0
# compatibility_mode=3073 16777214 80 89 0 789775 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=89749
# found=2
# cleaned=0
# scan_time=7994
C:\Documents and Settings\HP_Administrator\Local Settings\temp\77157CD9.nbp probably a variant of Win32/Delf trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\atapi.sys.vir Win32/Olmarik.PY virus 00000000000000000000000000000000 I
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=9333423ef10f464ea0ab625918b6b6c7
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2009-11-29 05:28:25
# local_time=2009-11-28 11:28:25 (-0600, Central Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 978175 978175 0 0
# compatibility_mode=769 16775141 100 92 0 194826653 0 0
# compatibility_mode=3073 16777213 80 89 0 888847 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=89709
# found=2
# cleaned=0
# scan_time=12606
C:\Documents and Settings\HP_Administrator\Local Settings\temp\77157CD9.nbp probably a variant of Win32/Delf trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\atapi.sys.vir Win32/Olmarik.PY virus 00000000000000000000000000000000 I
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Re: Need help with possible virus, cannot boot into safe mode

Unread postby shinybeast » November 29th, 2009, 1:50 pm

Hi danj10472,

It's not in memory anymore so the backdoor detection was Instant Memory Cleaner. I do not know if it is a legitimate detection or a false positive. I would hope that Vasilios would not put a backdoor into their software but I do not know. It is up to you if you want that program running on your system.


I would like to do one last check before we finish up.

Scan with RSIT

  • Please delete the rsit folder located at C:\rsit
  • Then double-click RSIT.exe to run the tool.
    NOTE: It should still be on your desktop, if not, get it from here
  • Click Continue at the disclaimer screen.
  • Once it finishes, two logs will open...
    • log.txt will be opened maximized
    • info.txt will be opened minimized
  • Please post the contents of both logs in your next post.
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Re: Need help with possible virus, cannot boot into safe mode

Unread postby danj10472 » November 29th, 2009, 10:37 pm

Hi Shinybeast,
So you believe we can remove the two threats found by ESET? That would be much better than having to format. :)
I ran RSIT several times but it would only open up the log.txt:

Logfile of random's system information tool 1.06 (written by random/random)
Run by HP_Administrator at 2009-11-29 20:33:40
Microsoft Windows XP Professional Service Pack 3
System drive C: has 179 GB (78%) free of 229 GB
Total RAM: 1982 MB (63% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:33:51 PM, on 11/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Avast4\aswUpdSv.exe
C:\Program Files\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\PROGRA~1\Avast4\ashDisp.exe
C:\Program Files\PC-Doctor 5 for Windows\PcdSmartMonitor.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\MiniMind\MiniMind.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Avast4\ashMaiSv.exe
C:\Program Files\Avast4\ashWebSv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\HP_Administrator\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\HP_Administrator.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [PCDrSmartMonitor] "C:\Program Files\PC-Doctor 5 for Windows\PcdSmartMonitor.exe" -r
O4 - HKLM\..\Run: [parentalcontrol] "C:\Program Files\parentalcontrol\parentalcontrol.exe" "C:\Program Files\parentalcontrol\parentalcontrol.dll" "parentalcontrol"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: MiniMinder.lnk = C:\Program Files\MiniMind\MiniMind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: PackageCab - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.passalong.com/Music/install/ ... nstall.exe
O16 - DPF: {712362BF-E411-4F43-99D2-EB15F80AF1DB} (MsneDiag Class) - http://entimg.msn.com/client/msnediag4421.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax4421.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Avast4\ashWebSv.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 10217 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\Spybot - Search & Destroy.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
Yahoo! Toolbar Helper

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2009-01-26 1879896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre6\bin\ssv.dll [2009-10-11 321312]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2008-03-18 2554944]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AAAE832A-5FFF-4661-9C8F-369692D1DCB9}]
hpWebHelper Class - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll [2008-08-02 217088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll [2009-11-04 764912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}]
McAfee SiteAdvisor BHO - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2009-02-13 150032]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-10-11 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-10-11 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2008-03-18 2554944]
{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - McAfee SiteAdvisor Toolbar - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2009-02-13 150032]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2006-03-07 16010240]
"AlwaysReady Power Message APP"=C:\WINDOWS\ARPWRMSG.EXE [2005-08-02 77312]
"NvCplDaemon"=C:\WINDOWS\system32\NvCpl.dll [2006-01-24 7311360]
"nwiz"=nwiz.exe /install []
"HPHUPD08"=c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe [2005-06-01 49152]
"DMAScheduler"=c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe [2006-03-20 90112]
"Recguard"=C:\WINDOWS\SMINST\RECGUARD.EXE [2005-07-22 237568]
"HPBootOp"=C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe [2006-02-15 249856]
"HP Component Manager"=C:\Program Files\HP\hpcoretech\hpcmpmgr.exe [2005-01-12 241664]
"KBD"=C:\HP\KBD\KBD.EXE [2005-02-02 61440]
"ehTray"=C:\WINDOWS\ehome\ehtray.exe [2005-09-29 67584]
"PCDrSmartMonitor"=C:\Program Files\PC-Doctor 5 for Windows\PcdSmartMonitor.exe [2006-02-01 360448]
"parentalcontrol"=C:\Program Files\parentalcontrol\parentalcontrol.exe C:\Program Files\parentalcontrol\parentalcontrol.dll parentalcontrol []
"avast!"=C:\PROGRA~1\Avast4\ashDisp.exe [2009-08-17 81000]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2009-05-26 413696]
"COMODO Internet Security"=C:\Program Files\COMODO\COMODO Internet Security\cfp.exe [2009-11-17 1800464]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-10-11 149280]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-07-12 68856]
"ISUSPM"=C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe [2007-08-30 205480]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2007-05-08 54840]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM]
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe [2007-08-30 205480]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe [2007-08-30 205480]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2006-09-11 86960]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\qttask.exe [2009-05-26 413696]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe []

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Startup
MiniMinder.lnk - C:\Program Files\MiniMind\MiniMind.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\WINDOWS\system32\guard32.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-03-15 236928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\{1a3e09be-1e45-494b-9174-d7385b45bbf5}]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=323
"NoDriveAutoRun"=67108863
"NoDrives"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveAutoRun"=
"NoDriveTypeAutoRun"=
"NoDrives"=
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe"="C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe"="C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Enabled:hpqcopy.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe"="C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe:*:Enabled:hpfccopy.exe"
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe"="C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe"="C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe:*:Enabled:hpqnrs08.exe"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

======List of files/folders created in the last 1 months======

2009-11-27 16:23:50 ----D---- C:\WINDOWS\CSC
2009-11-27 16:23:39 ----A---- C:\WINDOWS\ntbtlog.txt
2009-11-26 21:24:30 ----D---- C:\Program Files\ESET
2009-11-26 20:30:50 ----HDC---- C:\WINDOWS\$NtUninstallKB976098-v2$
2009-11-26 20:30:39 ----HDC---- C:\WINDOWS\$NtUninstallKB973687$
2009-11-24 17:50:30 ----D---- C:\temp
2009-11-18 21:51:04 ----A---- C:\WINDOWS\customizer.ini
2009-11-18 17:38:31 ----A---- C:\ComboFix.txt
2009-11-18 17:09:12 ----A---- C:\WINDOWS\zip.exe
2009-11-18 17:09:12 ----A---- C:\WINDOWS\SWXCACLS.exe
2009-11-18 17:09:12 ----A---- C:\WINDOWS\SWSC.exe
2009-11-18 17:09:12 ----A---- C:\WINDOWS\SWREG.exe
2009-11-18 17:09:12 ----A---- C:\WINDOWS\sed.exe
2009-11-18 17:09:12 ----A---- C:\WINDOWS\PEV.exe
2009-11-18 17:09:12 ----A---- C:\WINDOWS\NIRCMD.exe
2009-11-18 17:09:12 ----A---- C:\WINDOWS\MBR.exe
2009-11-18 17:09:12 ----A---- C:\WINDOWS\grep.exe
2009-11-18 17:08:44 ----D---- C:\WINDOWS\ERDNT
2009-11-18 17:08:19 ----AD---- C:\Qoobox
2009-11-17 08:56:17 ----D---- C:\rsit
2009-11-14 10:53:52 ----D---- C:\Program Files\Windows Live Safety Center
2009-11-11 21:09:13 ----A---- C:\WINDOWS\system32\javaws.exe
2009-11-11 21:09:13 ----A---- C:\WINDOWS\system32\javaw.exe
2009-11-11 21:09:13 ----A---- C:\WINDOWS\system32\java.exe
2009-11-11 03:00:49 ----HDC---- C:\WINDOWS\$NtUninstallKB969947$
2009-11-06 21:58:06 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\Malwarebytes
2009-11-06 21:57:47 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-11-06 21:15:24 ----D---- C:\Program Files\Trend Micro
2009-10-31 07:42:08 ----D---- C:\Program Files\COMODO

======List of files/folders modified in the last 1 months======

2009-11-29 20:19:22 ----D---- C:\WINDOWS\Temp
2009-11-29 20:19:09 ----D---- C:\Program Files\Mozilla Firefox
2009-11-29 20:18:17 ----D---- C:\WINDOWS\Prefetch
2009-11-27 20:16:06 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\gtk-2.0
2009-11-27 19:20:19 ----D---- C:\WINDOWS\system32\CatRoot2
2009-11-27 19:20:19 ----D---- C:\WINDOWS
2009-11-27 18:47:36 ----D---- C:\WINDOWS\system32
2009-11-27 18:47:35 ----D---- C:\WINDOWS\Registration
2009-11-27 18:46:53 ----D---- C:\WINDOWS\system32\Lang
2009-11-27 16:26:07 ----SD---- C:\WINDOWS\Downloaded Program Files
2009-11-27 16:22:43 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-11-26 21:24:30 ----D---- C:\Program Files
2009-11-26 21:11:06 ----HD---- C:\Program Files\InstallShield Installation Information
2009-11-26 21:07:27 ----SD---- C:\WINDOWS\Tasks
2009-11-26 21:07:27 ----D---- C:\Program Files\Google
2009-11-26 21:05:02 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2009-11-26 21:04:59 ----D---- C:\WINDOWS\Debug
2009-11-26 21:00:46 ----D---- C:\WINDOWS\system32\drivers
2009-11-26 20:59:57 ----SHD---- C:\WINDOWS\Installer
2009-11-26 20:59:57 ----D---- C:\Program Files\Adobe
2009-11-26 20:59:29 ----D---- C:\Program Files\Common Files
2009-11-26 20:45:52 ----D---- C:\WINDOWS\WinSxS
2009-11-26 20:45:48 ----D---- C:\WINDOWS\system32\Macromed
2009-11-26 20:30:53 ----HD---- C:\WINDOWS\inf
2009-11-26 20:30:43 ----RSHD---- C:\WINDOWS\system32\dllcache
2009-11-26 20:23:41 ----A---- C:\WINDOWS\system32\guard32.dll
2009-11-26 06:16:55 ----HD---- C:\WINDOWS\$hf_mig$
2009-11-24 22:58:51 ----D---- C:\Program Files\Mozilla Thunderbird
2009-11-24 17:51:03 ----AD---- C:\WINDOWS\CREATOR
2009-11-23 17:46:56 ----D---- C:\Program Files\Avast4
2009-11-18 21:49:31 ----D---- C:\Program Files\MiniMind
2009-11-18 21:49:22 ----SD---- C:\WINDOWS\Fonts
2009-11-18 18:16:52 ----D---- C:\WINDOWS\system32\CatRoot
2009-11-18 17:33:10 ----A---- C:\WINDOWS\system.ini
2009-11-18 17:25:42 ----D---- C:\WINDOWS\AppPatch
2009-11-18 16:52:38 ----D---- C:\Program Files\Java
2009-11-18 16:46:28 ----D---- C:\Program Files\Lavasoft
2009-11-06 19:25:16 ----D---- C:\WINDOWS\system32\FxsTmp
2009-11-05 11:36:21 ----A---- C:\WINDOWS\system32\MRT.exe
2009-11-04 18:39:25 ----D---- C:\WINDOWS\ie8updates
2009-11-02 05:53:50 ----D---- C:\WINDOWS\Minidump
2009-11-01 23:12:48 ----D---- C:\Program Files\Spybot - Search & Destroy
2009-11-01 18:41:35 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-10-31 07:47:33 ----D---- C:\Documents and Settings\All Users\Application Data\Comodo
2009-10-31 07:38:25 ----D---- C:\Documents and Settings\HP_Administrator\Application Data\Comodo
2009-10-31 07:28:33 ----D---- C:\WINDOWS\system32\config
2009-10-31 07:28:08 ----D---- C:\WINDOWS\system32\wbem
2009-10-31 07:24:49 ----D---- C:\WINDOWS\system32\Restore
2009-10-30 15:21:49 ----D---- C:\WINDOWS\Help

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 Aavmker4;avast! Asynchronous Virus Monitor; C:\WINDOWS\system32\drivers\Aavmker4.sys [2009-08-17 26944]
R1 AmdK8;AMD Processor Driver; C:\WINDOWS\system32\DRIVERS\AmdK8.sys [2005-03-09 36352]
R1 aswSP;avast! Self Protection; C:\WINDOWS\system32\drivers\aswSP.sys [2009-08-17 114768]
R1 aswTdi;avast! Network Shield Support; C:\WINDOWS\system32\drivers\aswTdi.sys [2009-08-17 51376]
R1 AvgArCln;Avg Anti-Rootkit Clean Driver; C:\WINDOWS\System32\DRIVERS\AvgArCln.sys [2007-01-18 3968]
R1 cmdGuard;COMODO Internet Security Sandbox Driver; C:\WINDOWS\System32\DRIVERS\cmdguard.sys [2009-11-26 133064]
R1 cmdHlp;COMODO Internet Security Helper Driver; C:\WINDOWS\System32\DRIVERS\cmdhlp.sys [2009-11-17 25160]
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2004-08-09 12032]
R2 aswFsBlk;aswFsBlk; C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2009-08-17 20560]
R2 aswMon2;avast! Standard Shield Support; C:\WINDOWS\system32\drivers\aswMon2.sys [2009-08-17 94160]
R3 AgereSoftModem;Agere Systems Soft Modem; C:\WINDOWS\system32\DRIVERS\AGRSM.sys [2006-01-25 1149888]
R3 aracpi;aracpi; C:\WINDOWS\system32\DRIVERS\aracpi.sys [2005-08-02 22784]
R3 arhidfltr;MS Ar HID Filter Driver; C:\WINDOWS\system32\DRIVERS\arhidfltr.sys [2005-08-02 19200]
R3 arkbcfltr;Microsoft PS2 Keyboard Filter; C:\WINDOWS\system32\DRIVERS\arkbcfltr.sys [2005-08-02 5376]
R3 armoucfltr;Microsoft PS2 Mouse Filter; C:\WINDOWS\system32\DRIVERS\armoucfltr.sys [2005-08-02 4992]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 ARPolicy;ARPolicy; C:\WINDOWS\system32\DRIVERS\arpolicy.sys [2005-08-02 10112]
R3 aswRdr;aswRdr; C:\WINDOWS\system32\drivers\aswRdr.sys [2009-08-17 23152]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2006-03-08 4246016]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2006-01-24 3535520]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\WINDOWS\system32\DRIVERS\NVENETFD.sys [2006-03-03 34176]
R3 nvnetbus;NVIDIA Network Bus Enumerator; C:\WINDOWS\system32\DRIVERS\nvnetbus.sys [2006-03-03 13056]
R3 PCD5SRVC{8A863ACB-F5F6CC6A-05010003};PCD5SRVC{8A863ACB-F5F6CC6A-05010003} - PCDR Kernel Mode Service Helper Driver; \??\C:\PROGRA~1\PC-DOC~1\PCD5SRVC.pkms []
R3 Ps2;PS2; C:\WINDOWS\system32\DRIVERS\PS2.sys [2005-12-12 19072]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbohci.sys [2008-04-13 17152]
R3 usbstor;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 ActivHidSerMini;Promethean Serial Board Driver; C:\WINDOWS\system32\DRIVERS\activhidsermini.sys [2007-09-12 54016]
S3 catchme;catchme; \??\C:\ComboFix\catchme.sys []
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2005-10-27 49664]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2005-10-27 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2005-10-27 21568]
S3 MHNDRV;MHN driver; C:\WINDOWS\system32\DRIVERS\mhndrv.sys [2004-08-09 11008]
S3 prmvmouse;Promethean HID Mouse Service; C:\WINDOWS\system32\DRIVERS\activmouse.sys []
S3 RT25USBAP;Nintendo Wi-Fi USB Connector Service; C:\WINDOWS\system32\DRIVERS\rt25usbap.sys [2006-04-09 162816]
S3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
S3 WpdUsb;WpdUsb; C:\WINDOWS\system32\DRIVERS\wpdusb.sys [2006-10-18 38528]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 ARSVC;ARSVC; C:\WINDOWS\arservice.exe [2005-08-02 58880]
R2 aswUpdSv;avast! iAVS4 Control Service; C:\Program Files\Avast4\aswUpdSv.exe [2009-08-17 18752]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\Avast4\ashServ.exe [2009-08-17 138680]
R2 cmdAgent;COMODO Internet Security Helper Service; C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe [2009-11-17 723632]
R2 ehRecvr;Media Center Receiver Service; C:\WINDOWS\eHome\ehRecvr.exe [2006-10-09 237568]
R2 ehSched;Media Center Scheduler Service; C:\WINDOWS\eHome\ehSched.exe [2005-08-05 102912]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-10-11 153376]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2006-03-23 73728]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service; C:\Program Files\McAfee\SiteAdvisor\McSACore.exe [2009-02-11 210216]
R2 McrdSvc;Media Center Extender Service; C:\WINDOWS\ehome\mcrdsvc.exe [2005-08-05 99328]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-20 322120]
R2 NVSvc;NVIDIA Display Driver Service; C:\WINDOWS\system32\nvsvc32.exe [2006-01-24 131139]
R2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
R3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Avast4\ashMaiSv.exe [2009-08-17 254040]
R3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Avast4\ashWebSv.exe [2009-08-17 352920]
S2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\system32\HPZipm12.exe [2007-08-09 73728]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-03-22 183280]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-03 69632]
S3 MHN;MHN; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]

-----------------EOF-----------------
danj10472
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Re: Need help with possible virus, cannot boot into safe mode

Unread postby shinybeast » November 30th, 2009, 3:23 pm

Hello danj10472,

So you believe we can remove the two threats found by ESET? That would be much better than having to format. :)


Yes, we will remove those threats. I do not think a format is needed. :)

I ran RSIT several times but it would only open up the log.txt:

That is default behavior for RSIT. It will only produce log.txt on the first run unless you delete the C:\rsit folder to make it think it is running for the first time.
In my previous instructions, I didn't make it stand out enough. My apologies.

You had a HOSTS file installed by Spybot to block access to malicious sites. Combofix may have wiped it out. I wanted to see the RSIT log.txt to see if it survived. I suspect it did not. You can re-immunize with Spybot or use the MVPS alternative I describe near the end of this post. I recommend you use one or the other as they add another layer of protection.

As for the remaining threats...

TFC (Temp File Cleaner)

    NOTE: if you still have a copy on your Desktop, use it.
  • Click here to download TFC by OldTimer and save it to your desktop.
    NOTE: Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click Yes to reboot.

Note: TFC should not take longer than a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.


Uninstall ComboFix

Click Start, click Run..., copy the below bolded text and paste it in the Open: box and click OK.

ComboFix /Uninstall

ComboFix will uninstall and clean up after itself.


After the above is complete, please perform the following to tidy up.

OTC

Click Here to download OTC by Old Timer and save it to your Desktop.

  • Double-click OTC.exe
  • Click the CleanUp! button
  • Select Yes when the Begin cleanup Process? prompt appears
  • If you are prompted to Reboot during the cleanup, select Yes
  • The tool will delete itself once it finishes, if not delete it by yourself


Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.


Delete GMER file
After OTC reboot, delete the randomly named GMER .exe file from your desktop if it still exists. It looks like this Image


Your logs are clean!

Implementing the following suggestions will greatly reduce your chances of malware problems in the future.


Update Windows

It is important to keep Windows and Microsoft programs updated to close vulnerabilities as they are discovered.

I suggest that you occasionally visit Microsoft Update and install all important updates. Please visit Microsoft Update as soon as possible as described below.

Close all windows and temporarily disable your anti-virus (usually through a tray icon)

Use Internet Explorer to visit this site: http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-US

Once the page loads follow instructions to install all critical updates. You may need to repeat this process until fully updated.


Keep installed programs up to date

Anti-virus
Most important is keeping your anti-virus software up to date. An out of date anti-virus is not much better than no anti-virus. If your anti-virus is not set to update automatically (preferred), it is imperative that you occasionally update it manually. You usually can accomplish this through a tray icon.

Update Other Vulnerable Software
Malware writers are increasingly targeting vulnerabilities in commonly used applications. There are several online sites which will scan your computer for outdated software. I've listed two below. I recommend occasionally visiting and scanning your computer to detect vulnerable software that should be updated.
F-Secure Health Check - requires Internet Explorer
Secunia Online Software Inspector


Best Practices for Email and Downloaded Files.

  • Do not read emails from unknown sources.
  • Make it a habit to never open email attachments from anyone, including people you know, unless you absolutely have to. If you need to open an attachment, scan it with your anti-virus before you open it.
  • Do not use Peer to Peer software to "share" media and software. You will get more than you expected and the "bonus" will not be something you want and will bring you back seeking help.
  • Do not use keygens or hacked software. First, it is stealing. Second, it is almost always infected with something. If you cannot afford to buy something, there is likely a free alternative that will be a good substitute. Search around and seek out advice from a trusted forum. Most will be glad to tell you of their favorite free program that performs the job you want done.


Additional Protection Programs

The programs listed below are excellent for improving your computer's security.

WinPatrol by Bill Pytlovany - "WinPatrol is a multi-purpose utility designed to increase performance and protect against unwanted changes." Information on it's many features can be found here

MVPS Hosts file - A replacement HOSTS file that redirects known malicious and ad serving sites to the localhost, thus preventing connection to them.
Note: MVPS Hosts file can sometimes slow down the computer so read the information on the site to mitigate this effect.

I encourage you to check out Tony Klein's article "How did I get infected in the first place?"
and miekiemoes' article "How to prevent Malware:"

If you have any questions about these suggestions, I would be happy to answer them.
If there are any remaining issues, please let me know.

Regards,
shinybeast
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Re: Need help with possible virus, cannot boot into safe mode

Unread postby danj10472 » November 30th, 2009, 9:30 pm

Hi Shinybeast,

Just wanted to say thank you so much for your time and patience in getting my system cleaned!

Thanks to your efforts, I'm seriously thinking of enrolling in MRU so I can help others in the future.

Hope to talk to you again someday (though hopefully not to remove more malware from my computer.) :)

Thanks again!
danj10472
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Posts: 13
Joined: November 6th, 2009, 11:30 pm

Re: Need help with possible virus, cannot boot into safe mode

Unread postby shinybeast » November 30th, 2009, 10:49 pm

danj10472,

Your welcome and stay safe!

You will be welcome at the Uni. Be aware though that it is a long hard road, though ultimately quite rewarding. :)
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Re: Need help with possible virus, cannot boot into safe mode

Unread postby NonSuch » December 2nd, 2009, 2:08 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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