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Help with internet

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Help with internet

Unread postby KayRanch » October 31st, 2009, 12:05 pm

Hi, I hope you can help me. I cought AntiVirus2008 about six months ago. I removed it with multiple anti-malware, anti virus applications but I feel that ever since then i have continued to have similar problems despite being "clean" by virtue of norton/malwarebytes/etc.

I am intermitantly unable to connect to the internet via a browser. I can always get my email/quicken data but when i use a browser, it is hit or miss as to whether it will connect. "DNS error" check spelling, etc. Multiple tries will usually get to the site i need, but oftentimes once I am there I can't click thru any links. Again, multiple tries, googling the site and clicking thru the search results (if i can get to google, also hit or miss) will usually get me there, as well as restarting the browsing session or cpu itself. I had to use a different computer to upload this.

I don't know where to go for help, I am happy to pay for help, I clearly need it but don't know where to go.

Thanks, any advice is appreciated. Attached is my logfile. Kay


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:09:47 AM, on 10/30/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\Registry Mechanic\RMTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MozyHome\mozystat.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\PROGRA~1\MICROS~3\Office10\OUTLOOK.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\DllHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://online.wsj.com/public/us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RMTray.exe /H
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/f ... wflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://linksyssupport.webex.com/client ... atgpc1.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: WebEx Service Host for Support Center (atashost) - WebEx Communications, Inc. - C:\Windows\system32\atashost.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - C:\Program Files\MozyHome\mozybackup.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - PC Tools - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11092 bytes
KayRanch
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Re: Help with internet

Unread postby MWR 3 day Mod » November 4th, 2009, 3:45 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Help with internet

Unread postby Cypher » November 5th, 2009, 7:39 am

Hi, Welcome to the Malware Removal forum.
My name is Cypher, and I will be helping you with your malware problems.
Before we begin...please note the following important guidelines.
  • The instructions being given are for YOUR computer and system only!.
    Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
  • If you don't know or understand something, please don't hesitate to ask.
  • Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
  • Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
    Absence of symptoms does not mean that everything is clear.
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • Please DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
  • Print each set of instructions... if possible...your Internet connection might not be available during some fix processes.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • The logs from the tools we use can take some time to research so please be patient.

If you follow these guidelines, things should proceed smoothly. :)
I am currently reviewing your log, and will return as soon as possible with your instructions.


In the meantime Please post an Uninstall list.

  • Open HijackThis.
  • Click on the Open the Misc Tools section button.
  • Look under System tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please post this log in your next reply.

In your next reply.

1. Uninstall list.
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Re: Help with internet

Unread postby KayRanch » November 5th, 2009, 11:06 am

Thank you. I am so grateful to get some help. One thing I have found is that re-booting my computer gives me some internet time before the problem starts again. Just f.y.i. Here is the uninstall list, Thanks! Kay

Activation Assistant for the 2007 Microsoft Office suites
Ad-Aware
Ad-Aware
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop 7.0
Adobe Photoshop Elements 6.0
Adobe Photoshop Elements 7.0
Adobe Photoshop.com Inspiration Browser
Adobe Reader 8.1.3
Adobe Shockwave Player 11
Adobe® Photoshop® Album Starter Edition 3.2
AnswerWorks 5.0 English Runtime
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG 8.5
Bonjour
Download Updater (AOL LLC)
Duplicate Finder
Enhanced Multimedia Keyboard Solution
EPSON Scan
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Hardware Diagnostic Tools
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Customer Experience Enhancements
HP Customer Feedback
HP Easy Setup - Frontend
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart Essential 2.0
HP Picasso Media Center Add-In
HP Total Care Advisor
iPhone Configuration Utility
iTunes
J2SE Runtime Environment 5.0 Update 11
Java(TM) 6 Update 2
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office XP Professional with FrontPage
Microsoft Outlook Personal Folders Backup
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MobileMe Control Panel
Mozilla Firefox (3.5.4)
MozyHome Remote Backup
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
muvee autoProducer 6.0
Norton Internet Security
Norton Security Scan
Norton Security Scan (Symantec Corporation)
NVIDIA Drivers
OGA Notifier 2.0.0048.0
Palm
PhotoshopdotcomInspirationBrowser
Python 2.4.3
Quicken 2009
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Registry Mechanic 9.0
Rhapsody
Rhapsody Player Engine
Roxio Activation Module
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Roxio MyDVD Basic v9
RTC Client API v1.2
Safari
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB969604)
Skype™ 4.0
Snapfish Media Detector
Soft Data Fax Modem with SmartCP
Spelling Dictionaries Support For Adobe Reader 8
Spybot - Search & Destroy
SUPERAntiSpyware Professional
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Live installer
Windows Live Mail
Windows Live Sign-in Assistant
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Re: Help with internet

Unread postby Cypher » November 5th, 2009, 12:18 pm

Hi Kay.
Thank you. I am so grateful to get some help.

Your welcome :)
I see you have Norton Internet Security installed.
Can you tell me what runs under it, IE anti-virus or firewall.


Vista Advice:

All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.

The Operating System(Vista aka Windows 6) in use comes with a inbuilt utility called User Access Control(UAC) when prompted by this with anything I ask you to do carry out please select the option Allow.




RSIT (Random's System Information Tool)

Please download RSIT by random/random... and save it to your desktop.
  • Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
  • Please read the disclaimer... click on Continue.
  • RSIT will start running. When done... 2 logs files...will be produced.
  • The first one, "log.txt", << will be maximized
  • The second one, "info.txt", << will be minimized.
Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)

In your next reply.

1. RSIT log.txt file contents and info.txt file contents.
2. Let me know about Norton Internet Security.
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Re: Help with internet

Unread postby KayRanch » November 5th, 2009, 1:15 pm

Logfile of random's system information tool 1.06 (written by random/random)
Run by drkay at 2009-11-05 10:07:38
Microsoft® Windows Vista™ Home Premium Service Pack 2
System drive C: has 188 GB (50%) free of 373 GB
Total RAM: 1918 MB (43% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:09:30 AM, on 11/5/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\Registry Mechanic\RMTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MozyHome\mozystat.exe
C:\PROGRA~1\MICROS~3\Office10\OUTLOOK.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\drkay\Downloads\RSIT.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\drkay.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://online.wsj.com/public/us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RMTray.exe /H
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [QuickenScheduledUpdates] C:\Program Files\Quicken\bagent.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/f ... wflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://linksyssupport.webex.com/client ... atgpc1.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: WebEx Service Host for Support Center (atashost) - WebEx Communications, Inc. - C:\Windows\system32\atashost.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - C:\Program Files\MozyHome\mozybackup.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - PC Tools - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11062 bytes

======Scheduled tasks folder======

C:\Windows\tasks\Ad-Aware Update (Weekly).job
C:\Windows\tasks\Norton Security Scan for drkay.job
C:\Windows\tasks\ParetoLogic Registration.job
C:\Windows\tasks\User_Feed_Synchronization-{66E664E7-467E-4ED6-84F9-6337339970CB}.job
C:\Windows\tasks\User_Feed_Synchronization-{AC0A093B-7774-4E54-813F-94467407DBE1}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-08-24 1111320]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll [2009-01-26 1879896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
Symantec NCO BHO - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll [2009-08-22 378736]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
Symantec Intrusion Prevention - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL [2009-08-22 107896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll [2007-07-12 501136]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-02-17 408440]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
AVG Security Toolbar BHO - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll [2009-09-02 1107200]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-09-10 256112]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll [2009-10-01 762864]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll [2009-09-10 458736]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - Norton Toolbar - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll [2009-08-22 378736]
{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - AVG Security Toolbar - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll [2009-09-02 1107200]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-09-10 256112]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
""= []
"AppleSyncNotifier"=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe [2009-08-13 177440]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2009-09-05 417792]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2008-01-15 4874240]
"SSDMonitor"=C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe [2009-10-14 104408]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-10-28 141600]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"=C:\Windows\SMINST\launcher.exe [2007-03-07 44168]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"=C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [2009-10-23 2000112]
"RegistryMechanic"=C:\Program Files\Registry Mechanic\RMTray.exe [2009-10-14 292824]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2008-11-26 39408]
"QuickenScheduledUpdates"=C:\Program Files\Quicken\bagent.exe [2009-10-14 87424]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Ad-Watch]
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe [2009-09-21 520024]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe [2007-03-09 63712]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOL Fast Start]
C:\Program Files\AOL 9.0\AOL.EXE [2006-11-10 50736]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe [2009-08-13 177440]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG8_TRAY]
C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-11-03 2028312]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
C:\Program Files\Common Files\AOL\1207570199\ee\AOLSoftware.exe [2006-09-25 50736]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPAdvisor]
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe [2007-03-12 1773568]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpsysdrv]
c:\hp\support\hpsysdrv.exe [2006-09-28 65536]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
C:\Program Files\iTunes\iTunesHelper.exe [2009-10-28 141600]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KBD]
C:\HP\KBD\KbdStub.EXE [2006-12-08 65536]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
C:\Windows\system32\NvCpl.dll [2008-05-22 13539872]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
C:\Windows\system32\NvMcTray.dll [2008-05-22 92704]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OsdMaestro]
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe [2007-02-15 118784]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\QTTask.exe [2009-09-05 417792]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
C:\Windows\RtHDVCpl.exe [2008-01-15 4874240]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sidebar]
C:\Program Files\Windows Sidebar\sidebar.exe [2009-04-10 1233920]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SnapfishMediaDetector]
C:\Program Files\Snapfish Media Detector\SnapfishMediaDetector.exe [2007-03-02 1441792]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2009-01-26 2144088]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe [2007-07-12 132496]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2008-11-26 39408]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec PIF AlertEng]
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2007-03-12 517768]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WindowsWelcomeCenter]
oobefldr.dll,ShowWelcomeCenter []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
C:\PROGRA~1\COMMON~1\Adobe\CALIBR~1\ADOBEG~1.EXE [1999-11-04 113664]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HotSync Manager.lnk]
C:\PROGRA~1\Palm\Hotsync.exe [2004-06-09 471040]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Microsoft Office.lnk]
C:\PROGRA~1\MICROS~3\Office10\OSA.EXE [2001-02-13 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Snapfish Media Detector.lnk]
C:\PROGRA~1\SNAPFI~1\SNAPFI~1.EXE [2007-03-02 1441792]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Users^drkay^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Palm Registration.lnk]
C:\PROGRA~1\Palm\register.exe [2005-08-08 2494464]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MozyHome Status.lnk - C:\Program Files\MozyHome\mozystat.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="avgrsstx.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL [2009-10-23 548352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\atashost]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\SymEFA.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfPf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfRd]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfUsbccidDriver]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"BindDirectlyToPropertySetStorage"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{340b63ea-59cd-11dc-900a-001bb9764e0f}]
shell\AutoRun\command - wd_windows_tools\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4c8bdfef-8883-11dc-97a4-001bb9764e0f}]
shell\AutoRun\command - J:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{6b9720e6-e6a7-11dd-8ab1-00038a000015}]
shell\AutoRun\command - J:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{7bc79991-f82a-11dd-bdef-00038a000015}]
shell\AutoRun\command - K:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{87010a79-6eec-11dc-8195-001bb9764e0f}]
shell\AutoRun\command - K:\Installer.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b555126d-1e36-11de-8689-00038a000015}]
shell\AutoRun\command - wd_windows_tools\setup.exe


======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1
.js - open - C:\Windows\System32\WScript.exe "%1" %*

======List of files/folders created in the last 1 months======

2009-11-05 10:07:37 ----D---- C:\rsit
2009-11-04 01:35:26 ----A---- C:\Windows\system32\mshtml.dll
2009-11-03 08:53:10 ----D---- C:\Program Files\iPod
2009-11-03 08:53:01 ----D---- C:\Program Files\iTunes
2009-11-03 08:49:48 ----SHD---- C:\Config.Msi
2009-10-29 09:34:35 ----D---- C:\Users\drkay\AppData\Roaming\Registry Mechanic
2009-10-29 09:28:39 ----D---- C:\Program Files\Common Files\PC Tools
2009-10-28 04:20:13 ----A---- C:\Windows\system32\wmp.dll
2009-10-28 04:20:04 ----A---- C:\Windows\system32\unregmp2.exe
2009-10-28 04:19:48 ----A---- C:\Windows\system32\wmploc.DLL
2009-10-26 16:01:13 ----D---- C:\Program Files\Trend Micro
2009-10-23 14:09:53 ----A---- C:\Windows\system32\atsckernel.exe
2009-10-23 14:09:45 ----A---- C:\Windows\system32\atashost.exe
2009-10-23 14:07:09 ----D---- C:\ProgramData\WebEx
2009-10-19 14:10:57 ----D---- C:\Windows\system32\eu-ES
2009-10-19 14:10:57 ----D---- C:\Windows\system32\ca-ES
2009-10-19 14:10:44 ----D---- C:\Windows\system32\vi-VN
2009-10-19 12:45:57 ----D---- C:\Windows\system32\EventProviders
2009-10-13 22:39:40 ----A---- C:\Windows\system32\msv1_0.dll
2009-10-13 21:58:41 ----A---- C:\Windows\system32\ntkrnlpa.exe
2009-10-13 21:58:37 ----A---- C:\Windows\system32\ntoskrnl.exe
2009-10-13 21:58:06 ----A---- C:\Windows\system32\WMSPDMOD.DLL
2009-10-13 21:56:13 ----A---- C:\Windows\system32\ieframe.dll
2009-10-13 21:56:12 ----A---- C:\Windows\system32\iertutil.dll
2009-10-13 21:56:11 ----A---- C:\Windows\system32\urlmon.dll
2009-10-13 21:56:10 ----A---- C:\Windows\system32\wininet.dll
2009-10-13 21:56:09 ----A---- C:\Windows\system32\msfeeds.dll
2009-10-13 21:56:08 ----A---- C:\Windows\system32\occache.dll
2009-10-13 21:56:08 ----A---- C:\Windows\system32\iedkcs32.dll
2009-10-13 21:56:05 ----A---- C:\Windows\system32\ieui.dll
2009-10-13 21:56:04 ----A---- C:\Windows\system32\iepeers.dll
2009-10-13 21:56:03 ----A---- C:\Windows\system32\msfeedsbs.dll
2009-10-13 21:56:03 ----A---- C:\Windows\system32\ieUnatt.exe
2009-10-13 21:56:02 ----A---- C:\Windows\system32\jsproxy.dll
2009-10-13 21:56:02 ----A---- C:\Windows\system32\iesysprep.dll
2009-10-13 21:56:01 ----A---- C:\Windows\system32\ie4uinit.exe
2009-10-13 21:56:00 ----A---- C:\Windows\system32\msfeedssync.exe
2009-10-13 21:56:00 ----A---- C:\Windows\system32\iesetup.dll
2009-10-13 21:55:59 ----A---- C:\Windows\system32\iernonce.dll
2009-10-13 21:35:05 ----A---- C:\Windows\system32\msasn1.dll
2009-10-10 07:15:46 ----D---- C:\ProgramData\Office Genuine Advantage

======List of files/folders modified in the last 1 months======

2009-11-05 10:08:05 ----D---- C:\Windows\Prefetch
2009-11-05 10:07:50 ----D---- C:\Windows\Temp
2009-11-05 02:50:56 ----HD---- C:\$AVG8.VAULT$
2009-11-04 23:24:32 ----SHD---- C:\System Volume Information
2009-11-04 23:00:03 ----D---- C:\Windows
2009-11-04 18:38:41 ----D---- C:\Windows\SMINST
2009-11-04 18:36:50 ----D---- C:\Windows\System32
2009-11-04 18:36:50 ----A---- C:\Windows\system32\PerfStringBackup.INI
2009-11-04 18:36:49 ----D---- C:\Windows\inf
2009-11-04 03:05:48 ----D---- C:\Windows\winsxs
2009-11-04 02:00:04 ----D---- C:\Program Files\Norton Security Scan
2009-11-04 00:51:14 ----D---- C:\Windows\system32\catroot
2009-11-03 08:57:38 ----SHD---- C:\Windows\Installer
2009-11-03 08:53:10 ----D---- C:\Program Files
2009-11-03 08:53:04 ----D---- C:\Program Files\Common Files\Apple
2009-10-29 18:13:41 ----D---- C:\Program Files\Mozilla Firefox
2009-10-29 09:50:20 ----AD---- C:\ProgramData\TEMP
2009-10-29 09:38:33 ----D---- C:\Windows\system32\config
2009-10-29 09:29:47 ----D---- C:\Program Files\Registry Mechanic
2009-10-29 09:28:39 ----D---- C:\Program Files\Common Files
2009-10-29 02:46:47 ----D---- C:\Windows\rescache
2009-10-29 02:25:18 ----D---- C:\Program Files\Internet Explorer
2009-10-29 02:25:17 ----D---- C:\Windows\system32\en-US
2009-10-29 02:24:31 ----D---- C:\Program Files\Windows Media Player
2009-10-28 03:41:25 ----D---- C:\Windows\system32\catroot2
2009-10-23 16:46:04 ----D---- C:\Program Files\SUPERAntiSpyware
2009-10-23 14:07:09 ----HD---- C:\ProgramData
2009-10-23 14:06:48 ----SD---- C:\Windows\Downloaded Program Files
2009-10-22 06:59:59 ----A---- C:\Windows\QUICKEN.INI
2009-10-22 06:58:19 ----D---- C:\Program Files\Quicken
2009-10-20 02:38:46 ----D---- C:\Windows\Microsoft.NET
2009-10-20 02:37:35 ----RSD---- C:\Windows\assembly
2009-10-19 14:37:31 ----SHD---- C:\Boot
2009-10-19 14:19:29 ----D---- C:\Program Files\Windows Calendar
2009-10-19 14:19:28 ----D---- C:\Program Files\Windows Mail
2009-10-19 14:19:27 ----D---- C:\Program Files\Movie Maker
2009-10-19 14:19:21 ----D---- C:\Program Files\Windows Sidebar
2009-10-19 14:19:19 ----D---- C:\Program Files\Windows Collaboration
2009-10-19 14:19:18 ----D---- C:\Program Files\Windows Journal
2009-10-19 14:19:10 ----D---- C:\Program Files\Windows Photo Gallery
2009-10-19 14:19:10 ----D---- C:\Program Files\Common Files\System
2009-10-19 14:18:55 ----D---- C:\Windows\servicing
2009-10-19 14:18:55 ----D---- C:\Program Files\Windows Defender
2009-10-19 14:18:54 ----D---- C:\Windows\ehome
2009-10-19 14:17:38 ----D---- C:\Windows\IME
2009-10-19 14:17:36 ----D---- C:\Windows\system32\XPSViewer
2009-10-19 14:17:36 ----D---- C:\Windows\system32\lv-LV
2009-10-19 14:17:36 ----D---- C:\Windows\system32\hr-HR
2009-10-19 14:17:36 ----D---- C:\Windows\system32\et-EE
2009-10-19 14:17:36 ----D---- C:\Windows\system32\da-DK
2009-10-19 14:17:35 ----D---- C:\Windows\system32\sk-SK
2009-10-19 14:17:35 ----D---- C:\Windows\system32\ko-KR
2009-10-19 14:17:17 ----D---- C:\Windows\system32\de-DE
2009-10-19 14:17:16 ----D---- C:\Windows\system32\oobe
2009-10-19 14:17:16 ----D---- C:\Windows\system32\it-IT
2009-10-19 14:17:16 ----D---- C:\Windows\system32\el-GR
2009-10-19 14:17:15 ----D---- C:\Windows\system32\migration
2009-10-19 14:16:58 ----D---- C:\Windows\system32\AdvancedInstallers
2009-10-19 14:16:57 ----D---- C:\Windows\system32\sv-SE
2009-10-19 14:16:57 ----D---- C:\Windows\system32\setup
2009-10-19 14:16:57 ----D---- C:\Windows\system32\ru-RU
2009-10-19 14:16:57 ----D---- C:\Windows\system32\he-IL
2009-10-19 14:16:57 ----D---- C:\Windows\system32\fr-FR
2009-10-19 14:16:56 ----D---- C:\Windows\system32\fi-FI
2009-10-19 14:16:55 ----D---- C:\Windows\system32\pt-PT
2009-10-19 14:16:55 ----D---- C:\Windows\system32\hu-HU
2009-10-19 14:16:55 ----D---- C:\Windows\system32\cs-CZ
2009-10-19 14:16:54 ----D---- C:\Windows\system32\SLUI
2009-10-19 14:16:48 ----D---- C:\Windows\system32\zh-CN
2009-10-19 14:16:48 ----D---- C:\Windows\system32\sr-Latn-CS
2009-10-19 14:16:48 ----D---- C:\Windows\system32\en
2009-10-19 14:16:47 ----D---- C:\Windows\system32\zh-TW
2009-10-19 14:16:47 ----D---- C:\Windows\system32\sl-SI
2009-10-19 14:16:47 ----D---- C:\Windows\system32\manifeststore
2009-10-19 14:16:47 ----D---- C:\Windows\system32\es-ES
2009-10-19 14:16:46 ----D---- C:\Windows\system32\uk-UA
2009-10-19 14:16:46 ----D---- C:\Windows\system32\pl-PL
2009-10-19 14:16:46 ----D---- C:\Windows\system32\ja-JP
2009-10-19 14:16:46 ----D---- C:\Windows\system32\bg-BG
2009-10-19 14:16:45 ----D---- C:\Windows\system32\ro-RO
2009-10-19 14:16:43 ----D---- C:\Windows\system32\th-TH
2009-10-19 14:16:43 ----D---- C:\Windows\system32\drivers
2009-10-19 14:16:36 ----D---- C:\Windows\system32\tr-TR
2009-10-19 14:16:34 ----D---- C:\Windows\system32\wbem
2009-10-19 14:16:27 ----D---- C:\Windows\system32\nl-NL
2009-10-19 14:16:27 ----D---- C:\Windows\system32\nb-NO
2009-10-19 14:16:27 ----D---- C:\Windows\system32\lt-LT
2009-10-19 14:16:26 ----D---- C:\Windows\system32\ar-SA
2009-10-19 14:16:21 ----D---- C:\Windows\system32\migwiz
2009-10-19 14:16:17 ----D---- C:\Windows\system32\pt-BR
2009-10-19 14:11:39 ----RSD---- C:\Windows\Fonts
2009-10-19 14:11:36 ----D---- C:\Windows\AppPatch
2009-10-19 14:10:44 ----D---- C:\Windows\system32\Boot
2009-10-19 14:03:55 ----D---- C:\Windows\system32\RTCOM
2009-10-14 02:52:10 ----D---- C:\ProgramData\Microsoft Help
2009-10-14 02:40:07 ----D---- C:\Program Files\Microsoft Works
2009-10-14 02:18:39 ----A---- C:\Windows\win.ini
2009-10-08 11:45:23 ----D---- C:\Windows\system32\zh-HK
2009-10-08 11:35:40 ----D---- C:\Program Files\Common Files\microsoft shared
2009-10-06 05:55:40 ----D---- C:\Program Files\Malwarebytes' Anti-Malware

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\Windows\System32\Drivers\avgldx86.sys [2009-08-24 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\Windows\System32\Drivers\avgmfx86.sys [2009-08-24 27784]
R1 AvgTdiX;AVG Free8 Network Redirector; C:\Windows\System32\Drivers\avgtdix.sys [2009-05-04 108552]
R1 BHDrvx86;Symantec Heuristics Driver; C:\Windows\System32\Drivers\NIS\1007020.00B\BHDrvx86.sys [2009-08-22 259632]
R1 ccHP;Symantec Hash Provider; C:\Windows\System32\Drivers\NIS\1007020.00B\ccHPx86.sys [2009-09-08 482432]
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [2009-08-26 371248]
R1 IDSVix86;IDSVix86; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20091102.002\IDSvix86.sys [2009-10-28 343088]
R1 mozyFilter;mozyFilter; C:\Windows\system32\DRIVERS\mozy.sys [2009-05-15 53240]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [2009-03-28 9968]
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys [2009-10-23 74480]
R1 SRTSPX;Symantec Real Time Storage Protection (PEL); C:\Windows\system32\drivers\NIS\1007020.00B\SRTSPX.SYS [2009-08-22 43696]
R1 SymIM;Symantec Network Security Intermediate Filter Driver; C:\Windows\system32\DRIVERS\SymIMv.sys [2009-08-18 25648]
R1 SYMTDI;Symantec Network Dispatch Driver; C:\Windows\System32\Drivers\NIS\1007020.00B\SYMTDI.SYS [2009-08-22 217136]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-18 8704]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-08-26 102448]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2009-05-18 26600]
R3 HSF_DP;HSF_DP; C:\Windows\system32\DRIVERS\HSX_DP.sys [2008-05-08 980992]
R3 HSXHWBS2;HSXHWBS2; C:\Windows\system32\DRIVERS\HSXHWBS2.sys [2008-05-08 266752]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2008-01-15 2047576]
R3 NAVENG;NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091105.003\NAVENG.SYS [2009-08-25 84912]
R3 NAVEX15;NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091105.003\NAVEX15.SYS [2009-08-25 1323568]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\Windows\system32\DRIVERS\nvmfdx32.sys [2007-05-04 1065384]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2008-05-22 7465312]
R3 Ps2;PS2; C:\Windows\system32\DRIVERS\PS2.sys [2005-12-12 19072]
R3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS [2009-02-17 7408]
R3 SRTSP;Symantec Real Time Storage Protection; C:\Windows\System32\Drivers\NIS\1007020.00B\SRTSP.SYS [2009-08-22 308272]
R3 SymEvent;SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT.SYS [2009-08-21 124976]
R3 SYMFW;Symantec Network Filter Driver; C:\Windows\System32\Drivers\NIS\1007020.00B\SYMFW.SYS [2009-08-22 89904]
R3 SYMNDISV;Symantec Network Filter Driver; C:\Windows\System32\Drivers\NIS\1007020.00B\SYMNDISV.SYS [2009-08-22 48688]
R3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-18 35328]
R3 wanatw;WAN Miniport (ATW); C:\Windows\system32\DRIVERS\wanatw4.sys [2006-11-01 33588]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2008-05-08 661504]
R3 WinDriver6;WinDriver6; C:\Windows\system32\drivers\windrvr6.sys [2008-08-12 194362]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-18 83328]
S3 Dot4;MS IEEE-1284.4 Driver; C:\Windows\system32\DRIVERS\Dot4.sys [2008-01-18 131584]
S3 Dot4Print;Print Class Driver for IEEE-1284.4; C:\Windows\system32\DRIVERS\Dot4Prt.sys [2008-01-18 16384]
S3 dot4usb;Dot4USB Filter Dot4USB Filter; C:\Windows\system32\DRIVERS\dot4usb.sys [2008-01-18 36864]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-18 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 HidCom;USB-HID -> COM Driver Service; C:\Windows\system32\DRIVERS\BdHidCom.sys [2007-09-17 17408]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-18 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-18 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-18 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-18 6016]
S3 PalmUSBD;PalmUSBD; C:\Windows\system32\drivers\PalmUSBD.sys [2007-09-02 16694]
S3 SYMDNS;SYMDNS; \??\C:\Windows\system32\drivers\NIS\1002000.007\SYMDNS.SYS []
S3 SYMREDRV;SYMREDRV; \??\C:\Windows\system32\drivers\NIS\1002000.007\SYMREDRV.SYS []
S3 USBAAPL;Apple Mobile USB Driver; C:\Windows\System32\Drivers\usbaapl.sys [2009-08-28 40448]
S3 usbaudio;USB Audio Driver (WDM); C:\Windows\system32\drivers\usbaudio.sys [2009-04-10 73216]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-18 39936]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6; C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe [2007-09-10 124832]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7; C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-09-16 169312]
R2 AOL ACS;AOL Connectivity Service; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [2006-10-23 46640]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-05-29 144712]
R2 atashost;WebEx Service Host for Support Center; C:\Windows\system32\atashost.exe [2009-10-23 20376]
R2 Automatic LiveUpdate Scheduler;Automatic LiveUpdate Scheduler; C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe [2007-09-12 554352]
R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-08-24 297752]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe [2009-09-21 1028432]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; c:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-01-17 61440]
R2 LiveUpdate Notice Service;LiveUpdate Notice Service; C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2007-03-12 517768]
R2 mozybackup;MozyHome Backup Service; C:\Program Files\MozyHome\mozybackup.exe [2009-05-15 78136]
R2 Norton Internet Security;Norton Internet Security; C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe [2009-08-22 117640]
R2 nvsvc;NVIDIA Display Driver Service; C:\Windows\system32\nvvsvc.exe [2008-05-22 118784]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service; C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe [2009-10-14 583640]
R2 SBSDWSCService;SBSD Security Center Service; C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-18 386560]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-10-28 545568]
S2 LiveUpdate Notice Ex;LiveUpdate Notice Service Ex; c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe /h ccCommon []
S3 FLEXnet Licensing Service;FLEXnet Licensing Service; C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [2008-12-20 651720]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-05-06 182768]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-04 69632]
S3 LiveUpdate;LiveUpdate; C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE [2007-09-12 2999664]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2008-11-04 441712]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 RoxMediaDB9;RoxMediaDB9; c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2007-03-26 887544]
S3 stllssvr;stllssvr; c:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2007-03-08 74656]
S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]

-----------------EOF-----------------
KayRanch
Regular Member
 
Posts: 15
Joined: October 29th, 2009, 9:17 pm

Re: Help with internet

Unread postby KayRanch » November 5th, 2009, 1:17 pm

info.txt logfile of random's system information tool 1.06 2009-11-05 10:09:42

======Uninstall list======

-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{623D32E9-0C62-4453-AD44-98B31F52A5E1}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Ad-Aware-->"C:\ProgramData\{83C91755-2546-441D-AC40-9A6B4B860800}\Ad-AwareAE.exe" REMOVE=TRUE MODIFY=FALSE
Ad-Aware-->C:\ProgramData\{83C91755-2546-441D-AC40-9A6B4B860800}\Ad-AwareAE.exe
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{197A3012-8C85-4FD3-AB66-9EC7E13DB92E}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Photoshop 7.0-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Adobe\Photoshop 7.0\Uninst.isu" -c"C:\Program Files\Adobe\Photoshop 7.0\Uninst.dll"
Adobe Photoshop Elements 6.0-->msiexec /I {F54AC413-D2C6-4A24-B324-370C223C6250}
Adobe Photoshop Elements 7.0-->msiexec /i {CB6075D9-F912-40AE-BEA6-E590DA24F16B}
Adobe Photoshop.com Inspiration Browser-->msiexec /qb /x {AFBBF30D-ADA9-4313-464E-14458B6BE034}
Adobe Reader 8.1.3-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81300000003}
Adobe Shockwave Player 11-->C:\Windows\system32\adobe\SHOCKW~1\UNWISE.EXE C:\Windows\system32\Adobe\SHOCKW~1\Install.log
Adobe® Photoshop® Album Starter Edition 3.2-->MsiExec.exe /I{A654A805-41D9-40C7-AA46-4AF04F044D61}
AnswerWorks 5.0 English Runtime-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}\setup.exe" -l0x9 -uninst -removeonly
AOL Uninstaller (Choose which Products to Remove)-->C:\Program Files\Common Files\AOL\uninstaller.exe
Apple Application Support-->MsiExec.exe /I{B607C354-CD79-4D22-86D1-92DC94153F42}
Apple Mobile Device Support-->MsiExec.exe /I{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
AVG 8.5-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B}
Download Updater (AOL LLC)-->C:\Program Files\Common Files\Software Update Utility\uninstall.exe
Duplicate Finder-->"C:\Program Files\Duplicate Finder\unins000.exe"
Enhanced Multimedia Keyboard Solution-->C:\HP\KBD\Install.exe /u
EPSON Scan-->C:\Program Files\epson\escndv\setup\setup.exe /r
Google Earth-->MsiExec.exe /I{1D14373E-7970-4F2F-A467-ACA4F0EA21E3}
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_E582EA556D8DE101.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
Hardware Diagnostic Tools-->C:\Program Files\PC-Doctor 5 for Windows\uninst.exe
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
HP Customer Experience Enhancements-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AB5E289E-76BF-4251-9F3F-9B763F681AE0}\setup.exe" -l0x9 -removeonly
HP Customer Feedback-->MsiExec.exe /I{9DBA770F-BF73-4D39-B1DF-6035D95268FC}
HP Easy Setup - Frontend-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40F7AED3-0C7D-4582-99F6-484A515C73F2}\setup.exe" -l0x9 -removeonly
HP On-Screen Cap/Num/Scroll Lock Indicator-->C:\Windows\system32\OsdRemove.exe
HP Photosmart Essential 2.0-->C:\Program Files\HP\Digital Imaging\PhotoSmartEssential\hpzscr01.exe -datfile hpqbud13.dat
HP Picasso Media Center Add-In-->MsiExec.exe /I{55979C41-7D6A-49CC-B591-64AC1BBE2C8B}
HP Total Care Advisor-->MsiExec.exe /X{2990BC81-3B19-4E53-A53E-30DE3F1BFFA8}
iPhone Configuration Utility-->MsiExec.exe /I{FA54AFB1-5745-4389-B8C1-9F7509672ED1}
iTunes-->MsiExec.exe /I{D1A74FBB-CA8D-4CCA-9B89-BAAA436DB178}
J2SE Runtime Environment 5.0 Update 11-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110}
Java(TM) 6 Update 2-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
LiveUpdate 3.2 (Symantec Corporation)-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation)-->MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 3.5 SP1-->c:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {ABDDE972-355B-4AF1-89A8-DA50B7B5C045}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {F580DDD5-8D37-4998-968E-EBB76BB86787}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {187308AB-5FA7-4F14-9AB9-D290383A10D9}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Office XP Professional with FrontPage-->MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft Outlook Personal Folders Backup-->MsiExec.exe /X{C63E7C60-25EB-11D3-8EDA-00A0C911E8E5}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
MobileMe Control Panel-->MsiExec.exe /I{3AC54383-31D1-4907-961B-B12CBB1D0AE8}
Mozilla Firefox (3.5.4)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MozyHome Remote Backup-->MsiExec.exe /X{B3141D63-DF59-45F1-B7C9-48A07FD9D7B3}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833)-->MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
muvee autoProducer 6.0-->C:\Program Files\InstallShield Installation Information\{6AF49698-949A-4C89-9B31-041D2CCB5FBD}\setup.exe -runfromtemp -l0x0009 -removeonly
Norton Internet Security-->C:\Program Files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\562C4DD5\16.7.2.11\InstStub.exe /X
Norton Security Scan (Symantec Corporation)-->"C:\Program Files\Common Files\Symantec Shared\NSSSetup\{3FADAA19-E595-44CA-A072-58B6B0851768}_2_0_0\NSSSetup.exe" /X
Norton Security Scan-->MsiExec.exe /X{3FADAA19-E595-44CA-A072-58B6B0851768}
NVIDIA Drivers-->C:\Windows\system32\NVUNINST.EXE UninstallGUI
OGA Notifier 2.0.0048.0-->MsiExec.exe /I{B2544A03-10D0-4E5E-BA69-0362FFC20D18}
Palm-->MsiExec.exe /X{0030188A-533E-42EE-9837-E044F10E4369}
PhotoshopdotcomInspirationBrowser-->MsiExec.exe /I{AFBBF30D-ADA9-4313-464E-14458B6BE034}
Python 2.4.3-->MsiExec.exe /I{75E71ADD-042C-4F30-BFAC-A9EC42351313}
Quicken 2009-->MsiExec.exe /X{ED2A3C11-3EA8-4380-B59C-F2C1832731B0}
QuickTime-->MsiExec.exe /I{A429C2AE-EBF1-4F81-A221-1C115CAADDAD}
RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Realtek High Definition Audio Driver-->RtlUpd.exe -r -m
Registry Mechanic 9.0-->"C:\Program Files\Registry Mechanic\unins000.exe" /Log
Rhapsody Player Engine-->MsiExec.exe /I{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}
Rhapsody-->C:\PROGRA~1\Rhapsody\Unwise32.exe /A C:\PROGRA~1\Rhapsody\install.log
Roxio Activation Module-->MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
Roxio Creator Audio-->MsiExec.exe /X{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator Basic v9-->MsiExec.exe /X{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Copy-->MsiExec.exe /X{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data-->MsiExec.exe /X{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator EasyArchive-->MsiExec.exe /X{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}
Roxio Creator Tools-->MsiExec.exe /X{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Express Labeler 3-->MsiExec.exe /X{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD Basic v9-->MsiExec.exe /X{938B1CD7-7C60-491E-AA90-1F1888168240}
RTC Client API v1.2-->MsiExec.exe /X{44CDBD1B-89FB-4E02-8319-2A4C550F664A}
Safari-->MsiExec.exe /I{E56D39F8-2A9F-44B4-B068-A72E45A073E6}
Security Update for 2007 Microsoft Office System (KB969559)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {69F52148-9BF6-4CDC-BF76-103DEAF3DD08}
Security Update for 2007 Microsoft Office System (KB969679)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C66E4A6C-6E07-4C63-8CCD-2493B5087C73}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Microsoft Office Excel 2007 (KB969682)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C03803BD-745A-46F8-8557-817DED578780}
Security Update for Microsoft Office PowerPoint 2007 (KB957789)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {7559E742-FF9F-4FAE-B279-008ED296CB4D}
Security Update for Microsoft Office system 2007 (972581)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {3D019598-7B59-447A-80AE-815B703B84FF}
Security Update for Microsoft Office system 2007 (KB969613)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5ECEB317-CBE9-4E08-AB10-756CB6F0FB6C}
Security Update for Microsoft Office system 2007 (KB974234)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {FCD742B9-7A55-44BC-A776-F795F21FEDDC}
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {71127777-8B2C-4F97-AF7A-6CF8CAC8224D}
Security Update for Microsoft Office Word 2007 (KB969604)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {CF3D6499-709C-43D0-8908-BC5652656050}
Skype™ 4.0-->MsiExec.exe /X{24D753CA-6AE9-4E30-8F5F-EFC93E08BF3D}
Snapfish Media Detector-->MsiExec.exe /X{4EF6FDB0-3B11-4820-9860-8E08E9965195}
Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1\UIU32m.exe -U -ITrx200Cz.INF
Spelling Dictionaries Support For Adobe Reader 8-->MsiExec.exe /I{AC76BA86-7AD7-5464-3428-800000000003}
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SUPERAntiSpyware Professional-->MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
Update for 2007 Microsoft Office System (KB967642)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C444285D-5E4F-48A4-91DD-47AAAA68E92D}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Microsoft Office 2007 Help for Common Features (KB963673)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {AB365889-0395-4FAD-B702-CA5985D53D42}
Update for Microsoft Office Excel 2007 Help (KB963678)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {199DF7B6-169C-448C-B511-1054101BE9C9}
Update for Microsoft Office OneNote 2007 Help (KB963670)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2744EF05-38E1-4D5D-B333-E021EDAEA245}
Update for Microsoft Office Powerpoint 2007 Help (KB963669)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {397B1D4F-ED7B-4ACA-A637-43B670843876}
Update for Microsoft Office Script Editor Help (KB963671)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {CD11C6A2-FFC6-4271-8EAB-79C3582F505C}
Update for Microsoft Office Word 2007 Help (KB963665)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {80E762AA-C921-4839-9D7D-DB62A72C0726}
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Visual C++ 2008 x86 Runtime - (v9.0.30729)-->MsiExec.exe /X{F333A33D-125C-32A2-8DCE-5C5D14231E27}
Visual C++ 2008 x86 Runtime - v9.0.30729.01-->C:\Windows\system32\msiexec.exe /x {F333A33D-125C-32A2-8DCE-5C5D14231E27} /qb+ REBOOTPROMPT=""
Windows Live installer-->MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
Windows Live Mail-->MsiExec.exe /I{184E7118-0295-43C4-B72C-1D54AA75AAF7}
Windows Live Sign-in Assistant-->MsiExec.exe /I{9422C8EA-B0C6-4197-B8FC-DC797658CA00}

======Security center information======

AS: Spybot - Search and Destroy (disabled) (outdated)
AS: Lavasoft Ad-Watch Live! (disabled)
AS: Windows Defender
AS: SUPERAntiSpyware

======System event log======

Computer Name: drkay-PC
Event Code: 4
Message: Printer hp deskjet 5550 series (HPA) will be deleted. No user action is required.
To stop logging warning events for the print spooler, in Control Panel, open Printers, right-click a blank area of the window, click Run as Administrator, click Server Properties, click the Advanced tab, and then clear the Log spooler warning events check box.
Record Number: 131253
Source Name: Microsoft-Windows-PrintSpooler
Time Written: 20090426132132.000000-000
Event Type: Warning
User: drkay-PC\drkay

Computer Name: drkay-PC
Event Code: 4
Message: Printer hp deskjet 5550 series (HPA) will be deleted. No user action is required.
To stop logging warning events for the print spooler, in Control Panel, open Printers, right-click a blank area of the window, click Run as Administrator, click Server Properties, click the Advanced tab, and then clear the Log spooler warning events check box.
Record Number: 131246
Source Name: Microsoft-Windows-PrintSpooler
Time Written: 20090426131810.000000-000
Event Type: Warning
User: drkay-PC\drkay

Computer Name: drkay-PC
Event Code: 7011
Message: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
Record Number: 131125
Source Name: Service Control Manager
Time Written: 20090425174445.000000-000
Event Type: Error
User:

Computer Name: drkay-PC
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001BB9764E0F. The following error occurred:
The operation was canceled by the user.. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Record Number: 131106
Source Name: Microsoft-Windows-Dhcp-Client
Time Written: 20090425140408.000000-000
Event Type: Warning
User:

Computer Name: drkay-PC
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001BB9764E0F. The following error occurred:
The operation was canceled by the user.. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Record Number: 131065
Source Name: Microsoft-Windows-Dhcp-Client
Time Written: 20090425021504.000000-000
Event Type: Warning
User:

=====Application event log=====

Computer Name: drkay-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
4 user registry handles leaked from \Registry\User\S-1-5-21-3297912723-1374500167-2773321930-1000_Classes:
Process 948 (\Device\HarddiskVolume1\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000_CLASSES
Process 5740 (\Device\HarddiskVolume1\Windows\System32\SearchProtocolHost.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000_CLASSES
Process 5740 (\Device\HarddiskVolume1\Windows\System32\SearchProtocolHost.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000_CLASSES
Process 1860 (\Device\HarddiskVolume1\Windows\System32\spoolsv.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000_CLASSES\Local Settings\Software\Microsoft\Windows\Shell\MuiCache

Record Number: 644
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20070902055449.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: drkay-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
17 user registry handles leaked from \Registry\User\S-1-5-21-3297912723-1374500167-2773321930-1000:
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000
Process 948 (\Device\HarddiskVolume1\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000
Process 5740 (\Device\HarddiskVolume1\Windows\System32\SearchProtocolHost.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000\Software\Policies\Microsoft\SystemCertificates
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000\Software\Policies\Microsoft\SystemCertificates
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000\Software\Policies\Microsoft\SystemCertificates
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000\Software\Policies\Microsoft\SystemCertificates
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000\Software\Microsoft\SystemCertificates\My
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000\Software\Microsoft\SystemCertificates\CA
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000\Software\Microsoft\SystemCertificates\Disallowed
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000\Software\Microsoft\SystemCertificates\SmartCardRoot
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000\Software\Microsoft\SystemCertificates\TrustedPeople
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000\Software\Microsoft\SystemCertificates\trust
Process 1616 (\Device\HarddiskVolume1\Program Files\Common Files\Symantec Shared\ccSvcHst.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000\Software\Microsoft\SystemCertificates\Root

Record Number: 643
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20070902055448.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: drkay-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
2 user registry handles leaked from \Registry\User\S-1-5-21-3297912723-1374500167-2773321930-1000:
Process 704 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000
Process 644 (\Device\HarddiskVolume1\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE) has opened key \REGISTRY\USER\S-1-5-21-3297912723-1374500167-2773321930-1000\Software\Microsoft\Windows NT\CurrentVersion\Network\Location Awareness

Record Number: 522
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20070902043332.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: drkay-PC
Event Code: 8194
Message: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {e5029af0-e8cc-48b2-bde9-d6f6b592a96f}
Record Number: 491
Source Name: VSS
Time Written: 20070902023702.000000-000
Event Type: Error
User:

Computer Name: drkay-PC
Event Code: 1008
Message: The Windows Search Service is attempting to remove the old catalog.

Record Number: 448
Source Name: Microsoft-Windows-Search
Time Written: 20070902014951.000000-000
Event Type: Warning
User:

=====Security event log=====

Computer Name: drkay-PC
Event Code: 4907
Message: Auditing settings on object were changed.

Subject:
Security ID: S-1-5-18
Account Name: DRKAY-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Object:
Object Server: Security
Object Type: File
Object Name: C:\Windows\System32\unimdm.tsp
Handle ID: 0x18

Process Information:
Process ID: 0xa54
Process Name: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6001.18000_none_095f6148c74a7a64\poqexec.exe

Auditing Settings:
Original Security Descriptor:
New Security Descriptor: S:ARAI(AU;SAFA;DCLCRPCRSDWDWO;;;WD)
Record Number: 21492
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20081025005641.665200-000
Event Type: Audit Success
User:

Computer Name: drkay-PC
Event Code: 4907
Message: Auditing settings on object were changed.

Subject:
Security ID: S-1-5-18
Account Name: DRKAY-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Object:
Object Server: Security
Object Type: File
Object Name: C:\Windows\System32\raschap.dll
Handle ID: 0x18

Process Information:
Process ID: 0xa54
Process Name: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6001.18000_none_095f6148c74a7a64\poqexec.exe

Auditing Settings:
Original Security Descriptor:
New Security Descriptor: S:ARAI(AU;SAFA;DCLCRPCRSDWDWO;;;WD)
Record Number: 21491
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20081025005641.509200-000
Event Type: Audit Success
User:

Computer Name: drkay-PC
Event Code: 4907
Message: Auditing settings on object were changed.

Subject:
Security ID: S-1-5-18
Account Name: DRKAY-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Object:
Object Server: Security
Object Type: File
Object Name: C:\Windows\System32\inetpp.dll
Handle ID: 0x18

Process Information:
Process ID: 0xa54
Process Name: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6001.18000_none_095f6148c74a7a64\poqexec.exe

Auditing Settings:
Original Security Descriptor:
New Security Descriptor: S:ARAI(AU;SAFA;DCLCRPCRSDWDWO;;;WD)
Record Number: 21490
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20081025005641.384400-000
Event Type: Audit Success
User:

Computer Name: drkay-PC
Event Code: 4907
Message: Auditing settings on object were changed.

Subject:
Security ID: S-1-5-18
Account Name: DRKAY-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Object:
Object Server: Security
Object Type: File
Object Name: C:\Windows\System32\usp10.dll
Handle ID: 0x18

Process Information:
Process ID: 0xa54
Process Name: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6001.18000_none_095f6148c74a7a64\poqexec.exe

Auditing Settings:
Original Security Descriptor:
New Security Descriptor: S:ARAI(AU;SAFA;DCLCRPCRSDWDWO;;;WD)
Record Number: 21489
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20081025005640.947600-000
Event Type: Audit Success
User:

Computer Name: drkay-PC
Event Code: 4907
Message: Auditing settings on object were changed.

Subject:
Security ID: S-1-5-18
Account Name: DRKAY-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Object:
Object Server: Security
Object Type: File
Object Name: C:\Windows\System32\xmllite.dll
Handle ID: 0x18

Process Information:
Process ID: 0xa54
Process Name: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6001.18000_none_095f6148c74a7a64\poqexec.exe

Auditing Settings:
Original Security Descriptor:
New Security Descriptor: S:ARAI(AU;SAFA;DCLCRPCRSDWDWO;;;WD)
Record Number: 21488
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20081025005640.620000-000
Event Type: Audit Success
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\hp\bin\Python;c:\Program Files\Common Files\Roxio Shared\DLLShared\;c:\Program Files\Common Files\Roxio Shared\DLLShared\;c:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 107 Stepping 1, AuthenticAMD
"PROCESSOR_REVISION"=6b01
"NUMBER_OF_PROCESSORS"=2
"RoxioCentral"=c:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
"PLATFORM"=HPD
"PCBRAND"=Pavilion
"OnlineServices"=Online Services
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_02\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0_02\lib\ext\QTJava.zip

-----------------EOF-----------------
KayRanch
Regular Member
 
Posts: 15
Joined: October 29th, 2009, 9:17 pm

Re: Help with internet

Unread postby KayRanch » November 5th, 2009, 1:21 pm

I don't know how to check how Norton Internet Security runs. How can I get you the information you want? Thanks, Kay
KayRanch
Regular Member
 
Posts: 15
Joined: October 29th, 2009, 9:17 pm

Re: Help with internet

Unread postby Cypher » November 6th, 2009, 12:30 pm

Hi kay.

You downloaded RSIT.exe to the wrong location.
C:\Users\drkay\Downloads\RSIT.exe

From my instructions.
Please download RSIT by random/random... and save it to your desktop.

Please try to follow my instructions exactly in the future :)

Fix HijackThis entries

Run HijackThis

If using Vista, you must right click (hijackthis.exe) and choose "Run As Administrator".
  • If you are on the Main Menu page... Click "Do a system scan only"
  • If you are on the "scan & fix stuff" page... Press the Scan...button.
  • When the scan finishes...Place a check mark next to the following entries (if they are still present)
  • Note: Only check those items listed below.

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop


  • After checking these items... CLOSE ALL open windows except HijackThis.
  • Click the Fix Checked ...button...to remove the entries you checked.
  • Choose YES...when prompted to fix the selected items.
  • Once it has fixed them, close HijackThis and reboot your computer normally.

Next.

Post a New HJT Log
  1. Start HijackThis.
  2. If you are on the "scan & fix stuff" page... Press the "Main Menu"...button.
  3. From the Main Menu... Press the "Do System Scan and Save a Log File"...button.
    When completed...Notepad will open with the new "hijackthis.log" file contents.
Copy/paste the entire (hijackthis.log) file contents in your next reply.

Next.

Security Check

  • Download Security Check by screen317 from:
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt
  • Please post the contents of that document.

In your next reply.

1. HijackThis log.
2. checkup.txt log.
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

Re: Help with internet

Unread postby KayRanch » November 6th, 2009, 2:30 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:48 AM, on 11/6/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\MozyHome\mozystat.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc ... oscan8.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/f ... wflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://linksyssupport.webex.com/client ... atgpc1.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: WebEx Service Host for Support Center (atashost) - WebEx Communications, Inc. - C:\Windows\system32\atashost.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - C:\Program Files\MozyHome\mozybackup.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - PC Tools - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10315 bytes
KayRanch
Regular Member
 
Posts: 15
Joined: October 29th, 2009, 9:17 pm

Re: Help with internet

Unread postby KayRanch » November 6th, 2009, 2:37 pm

Results of screen317's Security Check version 0.99.0
Windows Vista Service Pack 2 (UAC is enabled)
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
AVG 8.5
Norton Internet Security
WMIC entry does not exist for antivirus; attempting automatic update.
``````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Spybot - Search & Destroy
SUPERAntiSpyware Professional
HijackThis 2.0.2
Java(TM) 6 Update 2
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 8.1.3
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe is disabled!
``````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````
KayRanch
Regular Member
 
Posts: 15
Joined: October 29th, 2009, 9:17 pm

Re: Help with internet

Unread postby Cypher » November 7th, 2009, 2:31 pm

Hi Kay.
Did you fix the lines with HijackThis as instructed? they are still in your new log.

Run HijackThis

If using Vista, you must right click (hijackthis.exe) and choose "Run As Administrator".
  • If you are on the Main Menu page... Click "Do a system scan only"
  • If you are on the "scan & fix stuff" page... Press the Scan...button.
  • When the scan finishes...Place a check mark next to the following entries (if they are still present)
  • Note: Only check those items listed below.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop

  • After checking these items... CLOSE ALL open windows except HijackThis.
  • Click the Fix Checked ...button...to remove the entries you checked.
  • Choose YES...when prompted to fix the selected items.
  • Once it has fixed them, close HijackThis and reboot your computer normally.

Next.

Back Up registry with ERUNT

  • Please use the following link and scroll down to ERUNT and download it on to your desktop. HERE
  • Right Click on the erunt-setup.exe And select " Run as administrator "
  • Follow the prompts to install ERUNT
  • Choose language
  • A set up window will pop up. It will ask: Create ERUNT entry in to the Start up folder, answer NO

    Image
  • Backup your registry to the default location

Note: To restore your registry (if needed), go to the folder and start ERDNT.exe

Download and run OTM

Download OTM by Old Timer and save it to your Desktop.
  • Right-click OTM.exe And select " Run as administrator " to run it.
  • Paste the following code under the Image area. Do not include the word Code.
    Code: Select all
    :Reg
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    ""=-
    :Commands
    [emptytemp]
    [Reboot]
    

    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large Image button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Next.

Re-run - RSIT (Random's System Information Tool)

You should still have this program on your desktop.
  • Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
  • Please read the disclaimer... click on Continue.
  • RSIT will start running. When done... ONLY the "C:\RSIT\log.txt"...will be reproduced. ( it will be maximized )
  • Please post ONLY the "log.txt", file contents in your next reply.
    (This log can be lengthy, so a separate post may be needed.)

In your next reply.

1. OTM log.
2. RSIT log.tx
User avatar
Cypher
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Re: Help with internet

Unread postby KayRanch » November 8th, 2009, 7:38 pm

Files moved on Reboot...
File C:\Users\drkay\AppData\Local\Temp\~DF1F39.tmp not found!
File C:\Users\drkay\AppData\Local\Temp\~DF5424.tmp not found!
File C:\Users\drkay\AppData\Local\Temp\~DF5477.tmp not found!
File C:\Users\drkay\AppData\Local\Temp\~DF57EC.tmp not found!
File C:\Users\drkay\AppData\Local\Temp\~DF587B.tmp not found!
File C:\Users\drkay\AppData\Local\Temp\~DF5B6C.tmp not found!
File C:\Users\drkay\AppData\Local\Temp\~DF5C82.tmp not found!
File C:\Users\drkay\AppData\Local\Temp\~DFF53E.tmp not found!

Registry entries deleted on Reboot...
KayRanch
Regular Member
 
Posts: 15
Joined: October 29th, 2009, 9:17 pm

Re: Help with internet

Unread postby KayRanch » November 8th, 2009, 7:45 pm

Hi,

I did think that I had removed the HijackThis stuff at your previous request--it is not there now, I did check. The computer did something funny when I did remove it previously, tho, it came up with an old (I think) desktop. I initially thought all sorts of things had been changed by removing those two entries but a second reboot solved all (????).

Today the computer froze up twice when I used OTM--each time I had to crash it and do a couple of clean reboots. I think I sent you the correct log, it popped up after my last reboot. I could not copy it out of the results of OTM because that is when the computer froze up. Navigating to the log, as you directed, did not work the folder was "empty"? despite matching the log-file that popped up on reboot. Go figure, I can't.

Thanks again, I'll look forward to your next reply :-)
KayRanch
Regular Member
 
Posts: 15
Joined: October 29th, 2009, 9:17 pm

Re: Help with internet

Unread postby Cypher » November 9th, 2009, 7:15 am

Hi Kay.
Yes that was the correct log, Please continue with my instructions below :)


Re-run - RSIT (Random's System Information Tool)

You should still have this program on your desktop.
  • Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
  • Please read the disclaimer... click on Continue.
  • RSIT will start running. When done... ONLY the "C:\RSIT\log.txt"...will be reproduced. ( it will be maximized )
  • Please post ONLY the "log.txt", file contents in your next reply.
    (This log can be lengthy, so a separate post may be needed.)

In your next reply.

1. RSIT log.tx
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns
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