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Cannot eradicate ctv***.exe or vilsel.av trojan

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Cannot eradicate ctv***.exe or vilsel.av trojan

Unread postby johnnyh » October 26th, 2009, 12:09 pm

My computer is infected with a spyware named ctv.exe with a random number, for example ctv2335.exe which keeps changing every time ctv.exe appears. I believe it is also known as a VILSEL.AV type Trojan.
It is always a ctv***.exe or ctv****.exe (either a 3 or 4 digit) value. I cannot erase these ctv***.exe files as they are locked, although I can rename them and once I reboot they will erase. It also creates a 100.dat file and some random ~.***.tmp files in the same directory.
But, it just copies these files back into 'C:\Documents and Settings\(User)\Local Settings\Temp'
And then it restarts!
These processes then activate individual processes of Internet Explorer (I use Mozilla Firefox) and they show pop-ups of advertisements the virus has endorsed. I can't seem to find the process paths on my PC...
Depending on the amount of pop-ups showing) it also runs (sometimes multiple instances - seen under the TaskMgr – of iexplore.exe in the background.
My Norton 360 virus software cannot detect it. Ad-Aware does not detect it. They both say everything is fine.
I have edited the registry to delete the winmfu32 and any ctv** references all to no avail.
Trend-Micro Housecall software at least finds it and deletes the instances that are running, but it just starts up again and again. It appears not to start while in Safe Mode w/Networking. As soon as you start normally it re-appears.

Have you had any experience with this Trojan? Thanks for your time.

I initially thought I had resolved this issue by deleting the ms32clod.dll file in Windows/System32 as well as all references to this file in the registry.

A new twist at this point though is, once you get back online, even though you are actually online, an official looking Windows popup style window appears and tells you the web page you are trying to connect to is not available. You have 2 buttons to choose from, one is “Stay Offline” and the other is to “Try Again” If you select “Try Again” the virus will re-launch all over again.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:07 AM, on 26/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\AGI\core\3.1\AGCoreService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton 360\Engine\\ccSvcHst.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Norton 360\Engine\\ccSvcHst.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\Webroot\Washer\wwDisp .exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\\IPSBHO.DLL
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\\coIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB002" /M "Stylus Photo R200"
O4 - HKLM\..\RunOnce: [TSC] "C:\DOCUME~1\John\LOCALS~1\Temp\HouseCall\tsc.exe" /HD
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [PopRock] C:\DOCUME~1\John\LOCALS~1\Temp\a .exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\\Launcher.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\The Print Shop 23\Remind.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\system32\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.myunitedpc.com
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\\coIEPlg.dll
O20 - AppInit_DLLs: ms32clod.dll
O23 - Service: AG Core Services (AGCoreService) - AG Interactive - C:\Program Files\AGI\core\3.1\AGCoreService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\\ccSvcHst.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

End of file - 7106 bytes
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Re: Cannot eradicate ctv***.exe or vilsel.av trojan

Unread postby MWR 3 day Mod » October 30th, 2009, 10:34 pm


We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Cannot eradicate ctv***.exe or vilsel.av trojan

Unread postby shinybeast » October 31st, 2009, 11:35 pm

Hello and welcome to Malware Removal Forums

My handle is shinybeast and I will be assisting you in the removal of malware your computer may have.

Please follow these guidelines as we work to clean your computer.
  • Read through the instructions before you perform them and if you have questions please ask before you perform them. Please do not guess. I will be happy to clarify or explain.
  • Perform all instructions in the order given.
  • Stick with the process until I give you an "all clean." If the symptoms are gone, it does not necessarily mean your computer is safe and secure.
  • The instructions assume you are using an account with administrator privileges.
  • Do not run any other tools to remove malware while we are working.
  • Post all responses in a reply to this topic - Please do not start a new topic.
  • If your security software throws up warnings about some of these tools, please allow these tools to run, they are safe.
  • If you have not done so, please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.

NOTE: I am in training here at Malware Removal University.
I must get my replies to you approved by a malware expert which means it could take slightly longer to get back to you.
Your patience is appreciated. :)

Installed Program List

I would be helpful to see a list of programs installed on your computer.

  • Please start Hijackthis
  • Click the Open the Misc Tools section button
  • Click the Open Uninstall Manager... under System Tools

You will see a list of programs installed on your computer.
Please click the Save List... button and specify where you would like to save the list.
Once you click Save, the list will open in Notepad. Simply copy and paste the entire contents of Notepad in your next post.
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Re: Cannot eradicate ctv***.exe or vilsel.av trojan

Unread postby NonSuch » November 4th, 2009, 3:42 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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