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Virus/Trojan that can't be stopped!

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Virus/Trojan that can't be stopped!

Unread postby CompGirl » October 25th, 2009, 3:43 pm

I used A-Squared Spyware removal on my computer and it removed a bunch of stuff, and when I scanned again it didn't find any more, but my sites are still redirecting when I use search engines. I tried running HijackThis, and it didn't create a notepad file. When I tried to run it again, it showed an error message, and when I try to uninstall it, another error message shows. Every anti-virus I use is disabled.
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Re: Virus/Trojan that can't be stopped!

Unread postby NonSuch » October 27th, 2009, 1:56 am

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<
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