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Help needed for search engine redirects

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Help needed for search engine redirects

Unread postby Tina » October 23rd, 2009, 8:31 pm

Hello! My search engines (google, yahoo) redirect to advertisement pages (optimum health, etc) Below is the HiJack this log. Please help. Thank you sooo much!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:05:15 PM, on 10/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\1XConfig.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\sYSteM32\SvchOst.eXE
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\system32\ZCfgSvc.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Update Service (gupdate1c9609984b145c0) (gupdate1c9609984b145c0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 7071 bytes
Tina
Active Member
 
Posts: 5
Joined: October 23rd, 2009, 8:21 pm
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Re: Help needed for search engine redirects

Unread postby Dakeyras » October 27th, 2009, 6:09 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.


Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.

Hi Tina and welcome to Malware Removal. :)

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:

  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!.
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

Scan with Rooter:

Please download Rooter to your desktop.

  • Double click on Rooter.exe to start the application.
  • Now click on the Scan button.
  • When the scan is completed a text file called Rooter.txt will appear on your desktop, post the contents in your next reply.
  • Now click on Close button to exit Rooter.

Note: The logfile can also be located within this folder Rooter$ at the root of your installed Hard-Drive. EG: C:\Rooter$

Scan with RSIT:

  • Please download Random's System Information Tool by random/random from here and save it to your desktop.
Make sure that RSIT.exe is on the your Desktop before running the application!
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.

Note: Both logs can also be located within this folder rsit at the root of your installed Hard-Drive. EG: C:\rsit

When completed the above, please post back the following in the order asked for:

  • How is you computer performing now, any further symptoms and or problems encountered?
  • Rooter Log.
  • Both RSIT logs. <-- Post them individually please, IE: one Log per post/reply.
User avatar
Dakeyras
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Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: Help needed for search engine redirects

Unread postby Tina » October 30th, 2009, 8:10 am

Hello! Thank you so much for helping me. After running both pgms, I still have the issue. : ( 3 files attached. Awaiting your next reply. Thank you again.
You do not have the required permissions to view the files attached to this post.
Tina
Active Member
 
Posts: 5
Joined: October 23rd, 2009, 8:21 pm

Re: Help needed for search engine redirects

Unread postby Dakeyras » October 30th, 2009, 8:31 am

Hi. :)

Hello! Thank you so much for helping me. After running both pgms, I still have the issue. : ( 3 files attached. Awaiting your next reply. Thank you again.
You're welcome and thanks for the update.

In future could you please actually post the logs rather than attaching them. Mainly because this is a teaching forum and all need to be able to view the logs etc.

Could you please post all three in your next reply and we will continue with the malware removal process, thank you.
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: Help needed for search engine redirects

Unread postby Tina » October 30th, 2009, 12:09 pm

As requested...3 txt files
1) Rooter_1.txt:
Rooter.exe (v1.0.2) by Eric_71
.
SeDebugPrivilege granted successfully ...
.
Windows XP . (5.1.2600) Service Pack 2
[32_bits] - x86 Family 6 Model 9 Stepping 5, GenuineIntel
.
[wscsvc] (Security Center) RUNNING (state:4)
[SharedAccess] RUNNING (state:4)
.
Internet Explorer 7.0.5730.11
.
C:\ [Fixed-NTFS] .. ( Total:37 Go - Free:24 Go )
D:\ [CD_Rom]
.
Scan : 08:02.09
Path : C:\temp\Rooter.exe
User : Tina ( Administrator -> YES )
.
----------------------\\ Processes
.
Locked [System Process] (0)
______ System (4)
______ \SystemRoot\System32\smss.exe (564)
______ \??\C:\WINDOWS\system32\csrss.exe (628)
______ \??\C:\WINDOWS\system32\winlogon.exe (656)
______ C:\WINDOWS\system32\services.exe (700)
______ C:\WINDOWS\system32\lsass.exe (712)
______ C:\WINDOWS\system32\Ati2evxx.exe (864)
______ C:\WINDOWS\system32\svchost.exe (896)
______ C:\WINDOWS\system32\svchost.exe (972)
______ C:\WINDOWS\System32\svchost.exe (1028)
______ C:\WINDOWS\system32\S24EvMon.exe (1136)
______ C:\WINDOWS\system32\svchost.exe (1204)
______ C:\WINDOWS\system32\svchost.exe (1296)
______ C:\WINDOWS\system32\ZCfgSvc.exe (1376)
______ C:\WINDOWS\system32\Ati2evxx.exe (1476)
______ C:\WINDOWS\Explorer.EXE (1700)
______ C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (1852)
______ C:\WINDOWS\system32\1XConfig.exe (1892)
______ C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (1984)
______ C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe (188)
______ C:\WINDOWS\system32\spoolsv.exe (240)
______ C:\WINDOWS\System32\SCardSvr.exe (528)
______ C:\WINDOWS\system32\svchost.exe (592)
______ C:\Program Files\Symantec AntiVirus\DefWatch.exe (912)
______ C:\Program Files\Executive Software\Diskeeper\DkService.exe (904)
______ C:\WINDOWS\sYSteM32\SvchOst.eXE (1200)
______ C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe (1784)
______ C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE (1336)
______ C:\WINDOWS\system32\RegSrvc.exe (2076)
______ C:\Program Files\Symantec AntiVirus\Rtvscan.exe (2168)
______ C:\WINDOWS\System32\alg.exe (3592)
______ C:\WINDOWS\system32\wuauclt.exe (3944)
______ C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe (4060)
______ C:\Program Files\Common Files\Symantec Shared\ccApp.exe (460)
______ C:\PROGRA~1\SYMANT~1\VPTray.exe (1424)
______ C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (1528)
______ C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe (1876)
______ C:\WINDOWS\system32\ctfmon.exe (2420)
______ C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (2476)
______ C:\WINDOWS\System32\svchost.exe (2712)
______ C:\Program Files\Internet Explorer\iexplore.exe (3244)
______ C:\Program Files\Internet Explorer\iexplore.exe (3292)
______ C:\Program Files\Internet Explorer\iexplore.exe (3308)
______ C:\Program Files\Internet Explorer\iexplore.exe (3012)
______ C:\Program Files\Internet Explorer\iexplore.exe (1316)
______ C:\temp\Rooter.exe (324)
.
----------------------\\ Device\Harddisk0\
.
\Device\Harddisk0 [Sectors : 63 x 512 Bytes]
.
\Device\Harddisk0\Partition1 --[ MBR ]-- (Start_Offset:32256 | Length:40007729664)
.
----------------------\\ Scheduled Tasks
.
C:\WINDOWS\Tasks\desktop.ini
C:\WINDOWS\Tasks\Google Software Updater.job
C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
C:\WINDOWS\Tasks\SA.DAT
.
----------------------\\ Registry
.
.
----------------------\\ Files & Folders
.
----------------------\\ Scan completed at 08:02.23
.
C:\Rooter$\Rooter_1.txt - (30/10/2009 | 08:02.23)

2) Info.txt
info.txt logfile of random's system information tool 1.06 2009-10-30 08:05:12

======Uninstall list======

-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
ATI - Software Uninstall Utility-->C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
ATI Control Panel-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver-->rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
Broadcom Gigabit Integrated Controller-->MsiExec.exe /X{7E369B27-13E2-41A5-9879-358EE1C8B5AD}
CCleaner (remove only)-->"C:\Program Files\CCleaner\uninst.exe"
C-Major Audio-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\setup.exe" -l0x9 -remove -removeonly
Conexant D480 MDC V.92 Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_8086&DEV_24x6&SUBSYS_542214F1\HXFSETUP.EXE -U -Idel5422k.inf
Creative@Home V8 Client USA-->MsiExec.exe /I{9957344A-C524-4FFF-ACE8-7542DCCD467F}
Critical Update for Windows Media Player 11 (KB959772)-->"C:\WINDOWS\$NtUninstallKB959772_WM11$\spuninst\spuninst.exe"
Diskeeper Server Standard Edition-->MsiExec.exe /X{806FC371-84F6-42BD-8CE3-AFC338C5591C}
docXConverter 3.1.0-->"C:\Program Files\docXConverter3\unins000.exe"
Google Chrome-->"C:\Program Files\Google\Chrome\Application\3.0.195.27\Installer\setup.exe" --uninstall --system-level
Google Earth-->MsiExec.exe /I{1D14373E-7970-4F2F-A467-ACA4F0EA21E3}
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_E582EA556D8DE101.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
Google Update Helper-->MsiExec.exe /I{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Google Updater-->"C:\Program Files\Google\Google Updater\GoogleUpdater.exe" -uninstall
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.0 (KB932471)-->C:\WINDOWS\system32\msiexec.exe /promptrestart /uninstall {ECD292A0-0347-4244-8C24-5DBCE990FB40} /package {BAF78226-3200-4DB4-BE33-4D922A799840}
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB896344)-->"C:\WINDOWS\$NtUninstallKB896344$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB914440)-->"C:\WINDOWS\$NtUninstallKB914440$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB915865)-->"C:\WINDOWS\$NtUninstallKB915865$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB926239)-->"C:\WINDOWS\$NtUninstallKB926239$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB961118)-->"C:\WINDOWS\$NtUninstallKB961118$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB970653-v3)-->"C:\WINDOWS\$NtUninstallKB970653-v3$\spuninst\spuninst.exe"
Intel(R) PROSet-->MsiExec.exe /I{b697396d-4bff-430d-9578-8aa5a549777a}
LeapFrog Connect-->C:\Program Files\LeapFrog\LeapFrog Connect\uninst.exe
LeapFrog Connect-->MsiExec.exe /X{47FB62DF-832D-485F-95FC-C93BB08B8FE3}
LeapFrog Tag Plugin-->MsiExec.exe /X{DE2452E5-9B4C-444A-93DC-8DA493DFA3DC}
LiveUpdate 3.1 (Symantec Corporation)-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1 Security Update (KB953297)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M953297\M953297Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 2-->MsiExec.exe /I{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}
Microsoft .NET Framework 3.0 Service Pack 2-->MsiExec.exe /I{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}
Microsoft .NET Framework 3.5 SP1-->C:\WINDOWS\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Base Smart Card Cryptographic Service Provider Package-->"C:\WINDOWS\$NtUninstallbasecsp$\spuninst\spuninst.exe"
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003-->MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 6 Service Pack 2 (KB954459)-->MsiExec.exe /I{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}
O2Micro Smartcard Driver-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{C5BED10B-42A9-4142-B4C2-008C0FDE27D5} /l1033
Paint Shop Pro 7-->MsiExec.exe /I{D6DE02C7-1F47-11D4-9515-00105AE4B89A}
PowerDVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{281ECE39-F043-492B-8337-F2E546B5604A}\Setup.exe" -l0x9 -cluninstall
Security Update for Windows Internet Explorer 7 (KB929969)-->"C:\WINDOWS\ie7updates\KB929969\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB933566)-->"C:\WINDOWS\ie7updates\KB933566-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB963027)-->"C:\WINDOWS\ie7updates\KB963027-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB969897)-->"C:\WINDOWS\ie7updates\KB969897-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB972260)-->"C:\WINDOWS\ie7updates\KB972260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB974455)-->"C:\WINDOWS\ie7updates\KB974455-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9L$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows XP (KB921503)-->"C:\WINDOWS\$NtUninstallKB921503$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923789)-->C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB923789.inf
Security Update for Windows XP (KB932168)-->"C:\WINDOWS\$NtUninstallKB932168$\spuninst\spuninst.exe"
Security Update for Windows XP (KB933729)-->"C:\WINDOWS\$NtUninstallKB933729$\spuninst\spuninst.exe"
Security Update for Windows XP (KB936021)-->"C:\WINDOWS\$NtUninstallKB936021$\spuninst\spuninst.exe"
Security Update for Windows XP (KB937894)-->"C:\WINDOWS\$NtUninstallKB937894$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938829)-->"C:\WINDOWS\$NtUninstallKB938829$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941202)-->"C:\WINDOWS\$NtUninstallKB941202$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941568)-->"C:\WINDOWS\$NtUninstallKB941568$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941644)-->"C:\WINDOWS\$NtUninstallKB941644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941693)-->"C:\WINDOWS\$NtUninstallKB941693$\spuninst\spuninst.exe"
Security Update for Windows XP (KB943055)-->"C:\WINDOWS\$NtUninstallKB943055$\spuninst\spuninst.exe"
Security Update for Windows XP (KB943460)-->"C:\WINDOWS\$NtUninstallKB943460$\spuninst\spuninst.exe"
Security Update for Windows XP (KB943485)-->"C:\WINDOWS\$NtUninstallKB943485$\spuninst\spuninst.exe"
Security Update for Windows XP (KB944653)-->"C:\WINDOWS\$NtUninstallKB944653$\spuninst\spuninst.exe"
Security Update for Windows XP (KB945553)-->"C:\WINDOWS\$NtUninstallKB945553$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946026)-->"C:\WINDOWS\$NtUninstallKB946026$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB948590)-->"C:\WINDOWS\$NtUninstallKB948590$\spuninst\spuninst.exe"
Security Update for Windows XP (KB948881)-->"C:\WINDOWS\$NtUninstallKB948881$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950749)-->"C:\WINDOWS\$NtUninstallKB950749$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971032)-->"C:\WINDOWS\$NtUninstallKB971032$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe"
Symantec AntiVirus-->MsiExec.exe /I{50E125D1-88E5-48CE-80AE-98EC9698E639}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Windows XP (KB904942)-->"C:\WINDOWS\$NtUninstallKB904942$\spuninst\spuninst.exe"
Update for Windows XP (KB920342)-->"C:\WINDOWS\$NtUninstallKB920342$\spuninst\spuninst.exe"
Update for Windows XP (KB925876)-->"C:\WINDOWS\$NtUninstallKB925876$\spuninst\spuninst.exe"
Update for Windows XP (KB932823-v3)-->"C:\WINDOWS\$NtUninstallKB932823-v3$\spuninst\spuninst.exe"
Update for Windows XP (KB938828)-->"C:\WINDOWS\$NtUninstallKB938828$\spuninst\spuninst.exe"
Update for Windows XP (KB942763)-->"C:\WINDOWS\$NtUninstallKB942763$\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
Windows Driver Package - LeapFrog (FlyUsb) USB (06/15/2007 1.0.0.6)-->C:\PROGRA~1\DIFX\5BE688ACC8BC158E\DPInst.exe /u C:\WINDOWS\system32\DRVSTORE\flyusb_BDDEDC610968ACB312AFDDAA6B90C0D5FCBD66A6\flyusb.inf
Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0)-->C:\PROGRA~1\DIFX\5BE688ACC8BC158E\DPInst.exe /u C:\WINDOWS\system32\DRVSTORE\flyusb_E1B194E4380F1C20BBC476848F70DDC967C29749\flyusb.inf
Windows Imaging Component-->"C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Internet Explorer 7-->"C:\WINDOWS\ie7\spuninst\spuninst.exe"
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows Presentation Foundation-->MsiExec.exe /X{BAF78226-3200-4DB4-BE33-4D922A799840}
WinZip-->"C:\Program Files\WinZip\WINZIP32.EXE" /uninstall

======Security center information======

AV: Symantec AntiVirus Corporate Edition

======System event log======

Computer Name: HOME-FF3364441C
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 000CF13D378B. The following
error occurred:
The operation was canceled by the user.
.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Record Number: 59
Source Name: Dhcp
Time Written: 20091027130944.000000-240
Event Type: warning
User:

Computer Name: HOME-FF3364441C
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 000CF13D378B. The following
error occurred:
The operation was canceled by the user.
.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Record Number: 55
Source Name: Dhcp
Time Written: 20091027092740.000000-240
Event Type: warning
User:

Computer Name: HOME-FF3364441C
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 000CF13D378B. The following
error occurred:
The operation was canceled by the user.
.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Record Number: 33
Source Name: Dhcp
Time Written: 20091026162123.000000-240
Event Type: warning
User:

Computer Name: HOME-FF3364441C
Event Code: 14103
Message: QoS [Adapter {34E13502-1323-4E0E-8DA7-51BAA1144535}]:
The netcard driver failed the query for OID_GEN_LINK_SPEED.

Record Number: 32
Source Name: PSched
Time Written: 20091026162120.000000-240
Event Type: error
User:

Computer Name: HOME-FF3364441C
Event Code: 7022
Message: The fioo32 service hung on starting.

Record Number: 5
Source Name: Service Control Manager
Time Written: 20091026100153.000000-240
Event Type: error
User:

=====Application event log=====

Computer Name: HOME-FF3364441C
Event Code: 0
Message:
Record Number: 18673
Source Name: LeapFrog Connect Device Service
Time Written: 20090908015929.000000-240
Event Type: warning
User:

Computer Name: HOME-FF3364441C
Event Code: 0
Message:
Record Number: 18658
Source Name: LeapFrog Connect Device Service
Time Written: 20090907215701.000000-240
Event Type:
User:

Computer Name: HOME-FF3364441C
Event Code: 0
Message:
Record Number: 18657
Source Name: LeapFrog Connect Device Service
Time Written: 20090907215701.000000-240
Event Type: warning
User:

Computer Name: HOME-FF3364441C
Event Code: 0
Message:
Record Number: 18643
Source Name: LeapFrog Connect Device Service
Time Written: 20090906213413.000000-240
Event Type:
User:

Computer Name: HOME-FF3364441C
Event Code: 0
Message:
Record Number: 18642
Source Name: LeapFrog Connect Device Service
Time Written: 20090906213413.000000-240
Event Type: warning
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\Executive Software\Diskeeper\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 9 Stepping 5, GenuineIntel
"PROCESSOR_REVISION"=0905
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP

-----------------EOF-----------------

3) Log.txt
Logfile of random's system information tool 1.06 (written by random/random)
Run by Tina at 2009-10-30 08:04:59
Microsoft Windows XP Professional Service Pack 2
System drive C: has 25 GB (66%) free of 38 GB
Total RAM: 767 MB (31% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:05:10 AM, on 10/30/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\1XConfig.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\sYSteM32\SvchOst.eXE
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\temp\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Tina.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\system32\ZCfgSvc.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Update Service (gupdate1c9609984b145c0) (gupdate1c9609984b145c0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 7093 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Google Software Updater.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-07-23 256112]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll [2009-10-03 762864]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll [2009-07-23 458736]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2009-07-23 256112]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"=C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe [2005-11-10 344064]
"ZCfgSvc.exe"=C:\WINDOWS\system32\ZCfgSvc.exe [2005-07-05 639040]
"PRONoMgr.exe"=C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe [2005-06-27 135168]
"ccApp"=C:\Program Files\Common Files\Symantec Shared\ccApp.exe [2006-11-21 52840]
"vptray"=C:\PROGRA~1\SYMANT~1\VPTray.exe [2007-03-14 125632]
"PDVDDXSrv"=C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe [2006-10-20 118784]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"Monitor"=C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe [2009-05-07 380928]
"Malwarebytes Anti-Malware (reboot)"=C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe [2009-09-10 1312080]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2008-05-11 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
C:\WINDOWS\system32\Ati2evxx.dll [2005-11-10 47616]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\NavLogon]
C:\WINDOWS\system32\NavLogon.dll [2007-03-14 43712]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Sebring]
C:\WINDOWS\system32\LgNotify.dll [2005-07-05 188482]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2009-03-10 239496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableTaskmgr"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Picture Organiser\HomeOrderUpload.exe"="C:\Program Files\Picture Organiser\HomeOrderUpload.exe:*:Enabled:HomeOrderUpload"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{95a28370-4c26-11dd-a266-000cf13d378b}]
shell\access\command - E:\_Encryption_Data_Do_Not_Delete_\autorun.exe
shell\AutoRun\command - E:\_Encryption_Data_Do_Not_Delete_\autorun.exe /minimize


======List of files/folders created in the last 1 months======

2009-10-30 08:04:59 ----D---- C:\rsit
2009-10-30 08:02:23 ----D---- C:\Rooter$
2009-10-23 20:04:20 ----D---- C:\Program Files\Trend Micro
2009-10-22 16:11:37 ----D---- C:\Corrado-Flash-Drive
2009-10-16 16:26:17 ----D---- C:\Documents and Settings\Tina\Application Data\Malwarebytes
2009-10-16 16:26:09 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-10-16 16:26:09 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-10-16 14:41:16 ----A---- C:\WINDOWS\ntbtlog.txt
2009-10-15 16:05:15 ----A---- C:\WINDOWS\system32\fio32.dll
2009-10-13 23:42:32 ----SHD---- C:\Config.Msi
2009-10-13 23:40:58 ----HDC---- C:\WINDOWS\$NtUninstallKB958869$
2009-10-13 23:40:36 ----HDC---- C:\WINDOWS\$NtUninstallKB954155_WM9$
2009-10-13 23:37:23 ----HDC---- C:\WINDOWS\$NtUninstallKB969059$
2009-10-13 23:37:13 ----HDC---- C:\WINDOWS\$NtUninstallKB974112$
2009-10-13 23:37:02 ----HDC---- C:\WINDOWS\$NtUninstallKB975025$
2009-10-13 23:35:21 ----HDC---- C:\WINDOWS\$NtUninstallKB974571$
2009-10-13 23:34:00 ----HDC---- C:\WINDOWS\$NtUninstallKB971486$
2009-10-13 23:33:46 ----HDC---- C:\WINDOWS\$NtUninstallKB973525$
2009-10-13 23:33:31 ----HDC---- C:\WINDOWS\$NtUninstallKB975467$

======List of files/folders modified in the last 1 months======

2009-10-30 08:05:04 ----D---- C:\WINDOWS\Prefetch
2009-10-30 08:03:36 ----D---- C:\temp
2009-10-30 07:44:34 ----D---- C:\Program Files\Symantec AntiVirus
2009-10-30 07:44:06 ----D---- C:\MDT
2009-10-30 07:43:50 ----D---- C:\WINDOWS\Temp
2009-10-30 07:42:27 ----SD---- C:\WINDOWS\Tasks
2009-10-29 22:12:04 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-10-29 17:33:42 ----D---- C:\Tina
2009-10-29 09:32:17 ----D---- C:\Documents and Settings\All Users\Application Data\Google Updater
2009-10-27 21:40:50 ----D---- C:\WINDOWS\system32\CatRoot2
2009-10-25 13:09:04 ----D---- C:\WINDOWS\system32\CatRoot_bak
2009-10-25 13:09:04 ----D---- C:\WINDOWS\system32\CatRoot
2009-10-25 13:09:01 ----HD---- C:\WINDOWS\inf
2009-10-23 20:04:20 ----RD---- C:\Program Files
2009-10-21 21:21:44 ----D---- C:\Documents and Settings
2009-10-16 17:15:46 ----D---- C:\WINDOWS
2009-10-16 16:26:11 ----D---- C:\WINDOWS\system32\drivers
2009-10-15 16:05:15 ----D---- C:\WINDOWS\system32
2009-10-14 08:17:41 ----D---- C:\WINDOWS\Microsoft.NET
2009-10-14 08:17:37 ----RSD---- C:\WINDOWS\assembly
2009-10-13 23:45:25 ----SHD---- C:\WINDOWS\Installer
2009-10-13 23:44:45 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-10-13 23:43:51 ----D---- C:\WINDOWS\WinSxS
2009-10-13 23:40:45 ----A---- C:\WINDOWS\imsins.BAK
2009-10-13 23:40:39 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-10-13 23:36:44 ----D---- C:\WINDOWS\system32\en-us
2009-10-13 23:36:44 ----D---- C:\Program Files\Internet Explorer
2009-10-13 23:33:54 ----HD---- C:\WINDOWS\$hf_mig$
2009-10-03 07:28:47 ----D---- C:\WINDOWS\Help
2009-10-02 14:01:57 ----A---- C:\WINDOWS\system32\MRT.exe

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []
R1 fio32;fio32; \??\C:\WINDOWS\system32\drivers\fio32.sys []
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-04 36096]
R1 SAVRT;SAVRT; \??\C:\Program Files\Symantec AntiVirus\savrt.sys []
R1 SAVRTPEL;SAVRTPEL; \??\C:\Program Files\Symantec AntiVirus\Savrtpel.sys []
R1 SPBBCDrv;SPBBCDrv; \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys []
R1 SYMTDI;SYMTDI; C:\WINDOWS\System32\Drivers\SYMTDI.SYS [2007-02-12 196752]
R2 AegisP;AEGIS Protocol (IEEE 802.1x) v3.2.0.3; C:\WINDOWS\system32\DRIVERS\AegisP.sys [2008-01-31 17801]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2004-03-17 13059]
R2 s24trans;WLAN Transport; C:\WINDOWS\system32\DRIVERS\s24trans.sys [2005-06-17 10970]
R3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2005-11-10 1406464]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\system32\DRIVERS\CmBatt.sys [2004-08-03 14080]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys []
R3 HSF_DPV;HSF_DPV; C:\WINDOWS\system32\DRIVERS\HSF_DPV.SYS [2005-05-03 1033728]
R3 HSFHWICH;HSFHWICH; C:\WINDOWS\system32\DRIVERS\HSFHWICH.sys [2005-05-03 208384]
R3 NAVENG;NAVENG; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20091023.002\naveng.sys []
R3 NAVEX15;NAVEX15; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20091023.002\navex15.sys []
R3 OZSCR;O2Micro SmartCardBus Smartcard Reader; C:\WINDOWS\system32\DRIVERS\ozscr.sys [2005-04-21 92550]
R3 STAC97;Audio Driver (WDM) - SigmaTel CODEC; C:\WINDOWS\system32\drivers\stac97.sys [2004-11-15 264440]
R3 SymEvent;SymEvent; \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS []
R3 SYMREDRV;SYMREDRV; C:\WINDOWS\System32\Drivers\SYMREDRV.SYS [2007-02-12 24720]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2004-08-04 26624]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-04 57600]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-04 20480]
R3 w70n51;Intel(R) PRO/Wireless 7100 Adapter Driver for Windows XP; C:\WINDOWS\system32\DRIVERS\w70n51.sys [2005-07-26 662400]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2005-05-03 705408]
S3 b57w2k;Broadcom NetXtreme Gigabit Ethernet; C:\WINDOWS\system32\DRIVERS\b57xp32.sys [2006-05-10 156160]
S3 FlyUsb;FLY Fusion; C:\WINDOWS\system32\DRIVERS\FlyUsb.sys [2009-02-04 18560]
S3 UIUSys;Conexant Setup API; C:\WINDOWS\system32\drivers\UIUSys.sys []
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-04 26496]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2005-11-10 389120]
R2 ccEvtMgr;Symantec Event Manager; C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe [2006-11-21 192104]
R2 ccSetMgr;Symantec Settings Manager; C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe [2006-11-21 169576]
R2 DefWatch;Symantec AntiVirus Definition Watcher; C:\Program Files\Symantec AntiVirus\DefWatch.exe [2007-03-14 31424]
R2 Diskeeper;Diskeeper; C:\Program Files\Executive Software\Diskeeper\DkService.exe [2003-08-22 426105]
R2 fioo32;fioo32; C:\WINDOWS\sYSteM32\SvchOst.eXE [2004-08-04 14336]
R2 LeapFrog Connect Device Service;LeapFrog Connect Device Service; C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe [2009-05-07 1089536]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-20 322120]
R2 RegSrvc;RegSrvc; C:\WINDOWS\system32\RegSrvc.exe [2005-07-05 122880]
R2 S24EventMonitor;Spectrum24 Event Monitor; C:\WINDOWS\system32\S24EvMon.exe [2005-07-05 421955]
R2 SPBBCSvc;Symantec SPBBCSvc; C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe [2007-01-10 1160792]
R2 Symantec AntiVirus;Symantec AntiVirus; C:\Program Files\Symantec AntiVirus\Rtvscan.exe [2007-03-14 1816768]
S2 gupdate1c9609984b145c0;Google Update Service (gupdate1c9609984b145c0); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-02-13 133104]
S2 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-03-23 183280]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [2005-11-14 69632]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 LiveUpdate;LiveUpdate; C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE [2006-09-02 2528960]
S3 NetSvc;Intel NCS NetService; C:\Program Files\Intel\NCS\Sync\NetSvc.exe [2003-04-29 139264]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 SavRoam;SAVRoam; C:\Program Files\Symantec AntiVirus\SavRoam.exe [2007-03-14 116416]
S3 SNDSrvc;Symantec Network Drivers Service; C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe [2007-02-12 214672]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2004-08-04 14336]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

-----------------EOF-----------------


Thank you again! Awaiting your reply.
Tina
Active Member
 
Posts: 5
Joined: October 23rd, 2009, 8:21 pm

Re: Help needed for search engine redirects

Unread postby Dakeyras » October 30th, 2009, 6:36 pm

Hi. :)

Is this computer used for home use and or for business? The actual name of the computer is misleading but I do need to enquire.

The Anti-Virus in use is one associated with computers used in a networked(business) environment not home use. Namely:-
======Security centre information======

AV: Symantec AntiVirus Corporate Edition
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: Help needed for search engine redirects

Unread postby Tina » October 30th, 2009, 7:11 pm

Home use.
Tina
Active Member
 
Posts: 5
Joined: October 23rd, 2009, 8:21 pm

Re: Help needed for search engine redirects

Unread postby Dakeyras » October 30th, 2009, 7:25 pm

Hi. :)

It would be best to change the Anti-Virus currently installed to one suited for home use only. Are you prepared to do so?
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: Help needed for search engine redirects

Unread postby Tina » October 30th, 2009, 8:34 pm

The anti-virus I have is working great. I do not have another version to install now. Can we continue w/o another version installed?
Tina
Active Member
 
Posts: 5
Joined: October 23rd, 2009, 8:21 pm

Re: Help needed for search engine redirects

Unread postby Gary R » November 1st, 2009, 4:18 am

This forum was set up specifically to help home users, we do not work on business machines.

Computers used in a business environment often have policies and other modifications made to them. It is impossible for us to differentiate these from ones that have been made by an infection, so in removing what we think is an infection, we may compromise the business set up of your computer.

The scans we run often reveal information that most businesses would not want exposed in an open forum, and there are other legal constraints and ramifications involved with business machines that we are not equipped or trained to deal with.

I'm sorry but we can't help you.

I suggest you contact your IT Department, or whoever normally deals with technical issues in your company, and let them know your computer is infected. If it has been connected to a company network whilst infected, then that too may be compromised and will need to be checked.

This topic is now closed

Gary R
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Gary R
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