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Internet Explorer won't connect

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Internet Explorer won't connect

Unread postby ryounker » October 8th, 2009, 1:46 pm

When I open internet explorer I get a message that it will not connect and it says " Your security settings put your computer at risk. Click here to change settings". Another window also puts up saying "A program on your computer has currupted your default search provider settings for Internet Explorer. IE has reset to your original search provider, Live Search. IE will now open search settings where you can change this setting or install more search providers." I've ran spyware doctor forever and they even sent me their new beta version to no avail. I can access the internet with no problem in Safe Mode with Networking. Here is the log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:06:20 PM, on 10/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (file missing)
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\RunOnce: [BrandClearStubs] RUNDLL32 IEDKCS32.DLL,BrandCleanInstallStubs >{f31449ef-6eb3-4660-a2fd-b55710da5882}
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10b.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se6796.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 6028259041
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6028800062
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\Spyware Doctor\TFEngine\TFService.exe

--
End of file - 7918 bytes
ryounker
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Posts: 9
Joined: July 31st, 2009, 12:13 pm
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Re: Internet Explorer won't connect

Unread postby MWR 3 day Mod » October 12th, 2009, 2:32 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Internet Explorer won't connect

Unread postby askey127 » October 13th, 2009, 5:38 pm

Hi ryounker,
Download Firefox from here :http://www.mozilla.com/en-US/firefox/personal.html and install it.
Do not import any settings from Internet explorer.
Reboot to Normal Mode and see if you can see the internet using Firefox. Safe mode with networking is dangerous.
-----------------------------------------------
Run the RSIT Scanner
Please download the scanner from here and save it to your desktop. The icon will be named RSIT.exe
Doubleclick the RSIT icon.
When the scan is complete, two text files will open
log.txt <- this one will be maximized
info.txt <- this one will be minimized
( Default location for both files is C:\rsit\ )
Copy/Paste the contents of both log.txt and info.txt into your next post please. Use two posts if you prefer.

-------------------------------------------------
Download Security Check by screen317 from one of these locations:
http://screen317.spywareinfoforum.org/SecurityCheck.exe
http://screen317.changelog.fr/SecurityCheck.exe
Save it to your Desktop.
Double click SecurityCheck.exe and hit <Enter> to authorize the scan when the dialog box comes up.
The program will add a number of progress lines as it performs the scans.
Wait until the program tells you it has copied the information to checkup.txt
A Notepad document also should open automatically with all the information in it.
Please copy the contents of that Notepad document and paste it in your reply here.

So we are looking for The two file contents from RSIT, and the file contents from Security Check.
Use separate posts for each if it's easier.
askey127
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askey127
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Re: Internet Explorer won't connect

Unread postby ryounker » October 14th, 2009, 10:05 pm

As instructed, here are the files.



Logfile of random's system information tool 1.06 (written by random/random)
Run by HP_Administrator at 2009-10-14 21:55:16
Microsoft Windows XP Professional Service Pack 3
System drive C: has 137 GB (59%) free of 230 GB
Total RAM: 1022 MB (38% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:55:52 PM, on 10/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Documents and Settings\HP_Administrator\My Documents\Downloads\RSIT.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HP_Administrator.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (file missing)
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (file missing)
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\RunOnce: [BrandClearStubs] RUNDLL32 IEDKCS32.DLL,BrandCleanInstallStubs >{f31449ef-6eb3-4660-a2fd-b55710da5882}
O4 - HKLM\..\RunOnce: [isDeleteMe] "C:\WINDOWS\system32\cmd.exe" /c "C:\WINDOWS\TEMP\isDel.bat"
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se6796.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 6028259041
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6028800062
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\Spyware Doctor\TFEngine\TFService.exe

--
End of file - 6979 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
AcroIEHlprObj Class - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
AVG Security Toolbar BHO - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll [2009-07-24 1090816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AAAE832A-5FFF-4661-9C8F-369692D1DCB9}]
hpWebHelper Class - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
Locked
{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - AVG Security Toolbar - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll [2009-07-24 1090816]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Symantec PIF AlertEng"=C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-10-14 2023704]
"KernelFaultCheck"=C:\WINDOWS\system32\dumprep 0 -k []
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-07-13 292128]
"ISTray"=C:\Program Files\Spyware Doctor\pctsTray.exe [2009-09-07 1243088]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"BrandClearStubs"=RUNDLL32 IEDKCS32.DLL,BrandCleanInstallStubs >{f31449ef-6eb3-4660-a2fd-b55710da5882} []
"isDeleteMe"=C:\WINDOWS\system32\cmd.exe [2008-04-13 389120]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
c:\Program Files\Common Files\Symantec Shared\ccApp.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Cognac]
C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\c.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ColdWare]
C:\WINDOWS\msc.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DISCover]
C:\Program Files\DISC\DISCover.exe [2005-11-12 1064960]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DiscUpdateManager]
C:\Program Files\DISC\DiscUpdateMgr.exe [2005-11-12 61440]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DMAScheduler]
c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe [2005-11-01 90112]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EA Core]
C:\Program Files\Electronic Arts\EADM\Core.exe -silent []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
C:\WINDOWS\ehome\ehtray.exe [2005-08-06 64512]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2007-05-08 54840]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPBootOp]
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe [2005-11-09 249856]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPHUPD08]
c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe [2005-06-02 49152]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IAAnotif]
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [2006-02-21 143360]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
C:\Program Files\iTunes\iTunesHelper.exe [2009-07-13 292128]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KBD]
C:\HP\KBD\KBD.EXE [2005-02-02 61440]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
C:\WINDOWS\system32\dumprep 0 -k []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Nikon Transfer Monitor]
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe [2008-09-30 485208]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
C:\WINDOWS\system32\NvCpl.dll [2005-12-14 7323648]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
nwiz.exe /installquiet /keeploaded /nodetect []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCDrProfiler]
[]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\qttask.exe [2009-05-26 413696]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Recguard]
C:\WINDOWS\SMINST\RECGUARD.EXE [2005-07-23 237568]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
C:\WINDOWS\RTHDCPL.EXE [2006-01-11 15961088]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre6\bin\jusched.exe [2009-03-26 136600]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2006-03-18 180269]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
C:\Program Files\Windows Defender\MSASCui.exe [2006-11-03 866584]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
C:\PROGRA~1\Adobe\ACROBA~1.0\Reader\READER~1.EXE [2004-12-14 29696]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Bluetooth.lnk]
C:\PROGRA~1\IOGEAR\BLUETO~1\BTTray.exe [2006-04-12 643133]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
C:\PROGRA~1\HP\DIGITA~1\bin\hpqtra08.exe [2005-05-12 282624]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Updates From HP.lnk]
C:\PROGRA~1\UPDATE~1\9972322\Program\UPDATE~1.EXE [2006-03-18 36903]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^HP_Administrator^Start Menu^Programs^Startup^Memeo AutoSync Launcher.lnk]
C:\PROGRA~1\Memeo\AutoSync\MEMEOL~1.EXE [2007-07-06 125976]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^HP_Administrator^Start Menu^Programs^Startup^RCA Detective.lnk]
C:\DOCUME~1\HP_ADM~1\MYDOCU~1\RCADET~1\RCADET~1.EXE [2008-04-14 1070080]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^HP_Administrator^Start Menu^Programs^Startup^WD Anywhere Backup Launcher.lnk]
C:\Documents and Settings\HP_Administrator\Application Data\Microsoft\Installer\{B9A81070-616D-4E93-BE02-CEE651343204}\NewShortcut4_3A95A0BFA90C41A28DFACEDE7630C4FB.exe [2008-02-07 17542]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WinDefend"=2
"Symantec Core LC"=2
"SPBBCSvc"=2
"SNDSrvc"=2
"sdCoreService"=3
"sdAuxService"=3
"SAVScan"=3
"Pml Driver HPZ12"=2
"NVSvc"=2
"NSCService"=3
"navapsvc"=2
"MDM"=2
"LiveUpdate Notice Service"=2
"LiveUpdate"=3
"LightScribeService"=2
"JavaQuickStarterService"=2
"iPod Service"=3
"IntuitUpdateService"=2
"IDriverT"=3
"IAANTMON"=2
"ELService"=2
"comHost"=3
"ccSetMgr"=2
"ccProxy"=2
"ccISPwdSvc"=3
"ccEvtMgr"=2
"CCALib8"=2
"Bonjour Service"=2
"Automatic LiveUpdate Scheduler"=2

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
C:\WINDOWS\system32\avgrsstx.dll [2009-08-22 11952]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}"=C:\PROGRA~1\WIFD1F~1\MpShHook.dll [2006-11-03 83224]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"notification packages"=

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WinDefend]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=149

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\DISC\DISCover.exe"="C:\Program Files\DISC\DISCover.exe:*:Enabled:DISCover Drop & Play System"
"C:\Program Files\DISC\DiscStreamHub.exe"="C:\Program Files\DISC\DiscStreamHub.exe:*:Enabled:DISCover Stream Hub"
"C:\Program Files\DISC\myFTP.exe"="C:\Program Files\DISC\myFTP.exe:*:Enabled:DISCover FTP"
"C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe"="C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe:*:Enabled:Updates from HP"
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe"="C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe:LocalSubNet:Disabled:Intuit Update Shared Downloads Server"
"C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe"="C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe:*:Disabled:hpfccopy.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Disabled:hpoews01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Disabled:hpofxm08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe"="C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Disabled:hposfx08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe"="C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Disabled:hposid01.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Disabled:hpqcopy.exe"
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe"="C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Disabled:hpqdia.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Disabled:hpqkygrp.exe"
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe"="C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Disabled:hpqphunl.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe:*:Disabled:hpqscnvw.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Disabled:hpqste08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe"="C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Disabled:hpqtra08.exe"
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe"="C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Disabled:hpzwiz01.exe"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"
"C:\Program Files\AVG\AVG8\avgnsx.exe"="C:\Program Files\AVG\AVG8\avgnsx.exe:*:Enabled:avgnsx.exe"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe"="C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe:*:Enabled:Updates from HP"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

======List of files/folders created in the last 1 months======

2009-10-14 21:55:16 ----D---- C:\rsit
2009-10-14 20:55:59 ----D---- C:\Program Files\Mozilla Firefox
2009-10-05 13:19:44 ----D---- C:\Program Files\Common Files\PC Tools

======List of files/folders modified in the last 1 months======

2009-10-14 21:55:38 ----D---- C:\WINDOWS\Prefetch
2009-10-14 21:55:37 ----D---- C:\WINDOWS\Temp
2009-10-14 21:55:13 ----D---- C:\Program Files\Spyware Doctor
2009-10-14 21:50:41 ----D---- C:\WINDOWS\system32\ias
2009-10-14 21:50:35 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP
2009-10-14 21:49:14 ----HD---- C:\Config.Msi
2009-10-14 21:43:04 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-10-14 21:42:14 ----D---- C:\WINDOWS\system32\CatRoot2
2009-10-14 21:42:12 ----AD---- C:\WINDOWS
2009-10-14 21:42:00 ----SHD---- C:\WINDOWS\Installer
2009-10-14 21:42:00 ----RD---- C:\Program Files
2009-10-14 21:42:00 ----D---- C:\Documents and Settings\All Users\Application Data\Symantec
2009-10-14 21:41:47 ----D---- C:\Program Files\Common Files\Symantec Shared
2009-10-14 21:41:36 ----D---- C:\WINDOWS\system32\drivers
2009-10-14 21:41:36 ----D---- C:\WINDOWS\system32
2009-10-14 21:41:36 ----D---- C:\Program Files\Symantec
2009-10-14 21:40:05 ----RD---- C:\Program Files\Common Files
2009-10-14 21:31:06 ----RSD---- C:\WINDOWS\assembly
2009-10-14 21:25:46 ----SD---- C:\WINDOWS\Tasks
2009-10-14 21:13:14 ----HD---- C:\$AVG8.VAULT$
2009-10-14 21:07:40 ----SD---- C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft
2009-10-14 21:07:13 ----D---- C:\Documents and Settings\All Users\Application Data\avg8
2009-10-11 13:57:58 ----A---- C:\WINDOWS\ntbtlog.txt
2009-10-08 11:50:36 ----HD---- C:\WINDOWS\msdownld.tmp
2009-10-08 11:50:33 ----HD---- C:\WINDOWS\inf
2009-10-08 11:50:33 ----D---- C:\Program Files\Internet Explorer
2009-10-07 23:52:22 ----D---- C:\Program Files\Windows Live Safety Center
2009-10-07 23:52:09 ----D---- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
2009-10-07 23:12:00 ----D---- C:\Documents and Settings\All Users\Application Data\PC Tools
2009-10-07 19:44:12 ----D---- C:\WINDOWS\system32\Restore
2009-10-07 19:23:24 ----SD---- C:\WINDOWS\Downloaded Program Files
2009-09-29 18:00:38 ----SHD---- C:\WINDOWS\CSC

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2009-08-22 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2009-08-22 27784]
R1 AvgTdiX;AVG Free8 Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2009-08-22 108552]
R1 ELhid;ELhid; C:\WINDOWS\System32\DRIVERS\ELhid.sys [2005-11-08 10112]
R1 ELkbd;ELkbd; C:\WINDOWS\System32\DRIVERS\ELkbd.sys [2005-11-08 6912]
R1 ELmon;ELmon; C:\WINDOWS\System32\DRIVERS\ELmon.sys [2005-11-08 7040]
R1 ELmou;ELmou; C:\WINDOWS\System32\DRIVERS\ELmou.sys [2005-11-08 6400]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R1 pctgntdi;pctgntdi; \??\C:\WINDOWS\system32\drivers\pctgntdi.sys []
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2004-08-10 12032]
R3 AgereSoftModem;Agere Systems Soft Modem; C:\WINDOWS\system32\DRIVERS\AGRSM.sys [2005-10-20 1095009]
R3 E100B;Intel(R) PRO Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2004-10-14 155648]
R3 ELacpi;ELacpi; C:\WINDOWS\system32\DRIVERS\ELacpi.sys [2005-11-08 7808]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys [2009-03-19 23400]
R3 hcwPP2;Hauppauge WinTV PVR PCI II ([23|25|26]xxx); C:\WINDOWS\system32\DRIVERS\hcwPP2.sys [2005-07-28 156800]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidIr;Microsoft Infrared HID Driver; C:\WINDOWS\system32\DRIVERS\hidir.sys [2008-04-13 19200]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2006-01-13 4137984]
R3 IrBus;Infrared bus filter driver for eHome remote controls; C:\WINDOWS\system32\DRIVERS\IrBus.sys [2008-04-13 46592]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2005-12-14 3580480]
R3 pctplsg;pctplsg; \??\C:\WINDOWS\system32\drivers\pctplsg.sys []
R3 Ps2;PS2; C:\WINDOWS\system32\DRIVERS\PS2.sys [2005-12-12 19072]
R3 TfNetMon;TfNetMon; \??\C:\WINDOWS\system32\drivers\TfNetMon.sys []
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbstor;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
S2 bmfixnv;bmfixnv; C:\WINDOWS\system32\drivers\tpdg.sys []
S2 MCSTRM;MCSTRM; C:\WINDOWS\system32\drivers\MCSTRM.sys []
S3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2008-04-13 17024]
S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2005-03-08 51120]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2005-03-08 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2005-03-08 21744]
S3 MHNDRV;MHN driver; C:\WINDOWS\system32\DRIVERS\mhndrv.sys [2004-08-10 11008]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2008-04-13 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2008-04-13 85248]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2008-04-13 10880]
S3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
S3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2008-04-13 11136]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2008-04-13 15232]
S3 USBAAPL;Apple Mobile USB Driver; C:\WINDOWS\System32\Drivers\usbaapl.sys []
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2008-04-13 19200]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Automatic LiveUpdate Scheduler;Automatic LiveUpdate Scheduler; C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe [2006-07-25 100032]
R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-08-22 297752]
R2 McrdSvc;Media Center Extender Service; C:\WINDOWS\ehome\mcrdsvc.exe [2005-08-06 99328]
R2 sdAuxService;PC Tools Auxiliary Service; C:\Program Files\Spyware Doctor\pctsAuxs.exe [2009-08-07 358600]
R2 sdCoreService;PC Tools Security Service; C:\Program Files\Spyware Doctor\pctsSvc.exe [2009-09-09 1141200]
R3 ThreatFire;ThreatFire; C:\Program Files\Spyware Doctor\TFEngine\TFService.exe [2009-09-14 70928]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-07-13 542496]
S3 LiveUpdate;LiveUpdate; C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE [2006-07-25 2119360]
S3 MHN;MHN; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
S3 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2005-08-04 38912]
S4 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
S4 CCALib8;Canon Camera Access Library 8; C:\Program Files\Canon\CAL\CALMAIN.exe [2006-03-30 96341]
S4 ELService;Intel® Quick Resume Technology Drivers; C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe [2005-11-08 180224]
S4 IAANTMon;Intel(R) Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe [2006-02-21 81920]
S4 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-04 69632]
S4 IntuitUpdateService;Intuit Update Service; C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe [2009-02-25 13088]
S4 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-03-26 152984]
S4 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2005-12-19 73728]
S4 LiveUpdate Notice Service;LiveUpdate Notice Service; C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
S4 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-20 322120]
S4 NVSvc;NVIDIA Display Driver Service; C:\WINDOWS\system32\nvsvc32.exe [2005-12-14 143427]
S4 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE [2007-08-09 73728]
S4 WinDefend;Windows Defender; C:\Program Files\Windows Defender\MsMpEng.exe [2006-11-03 13592]

-----------------EOF-----------------




info.txt logfile of random's system information tool 1.06 2009-10-14 21:56:04

======Uninstall list======

-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
-->c:\WINDOWS\system32\\MSIEXEC.EXE /x {F80239D8-7811-4D5E-B033-0D0BBFE32920}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 7.0-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70000000000}
Adobe Shockwave Player 11.5-->"C:\WINDOWS\system32\Adobe\Shockwave 11\uninstaller.exe"
Agere Systems PCI Soft Modem-->agrsmdel
AnswerWorks 5.0 English Runtime-->MsiExec.exe /I{9E5A03E3-6246-4920-9630-0527D5DA9B07}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
ArcSoft Panorama Maker 4-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D45E8C45-B601-4A80-AFD8-E16338744DE1}\Setup.exe" -l0x9
AVG Free 8.5-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B}
Canon Camera Access Library-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CAL\Uninst.ini"
Canon Camera Support Core Library-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CSCLIB\Uninst.ini"
Canon Camera Window DC_DV 5 for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDVC\Uninst.ini"
Canon Camera Window DC_DV 6 for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDVC6\Uninst.ini"
Canon Camera Window MC 6 for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowMC\Uninst.ini"
Canon EOS 5D WIA Driver-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{BB3AB664-D92B-4CB5-8B3E-D841841F4E68} /l1033
Canon EOS Kiss_N REBEL_XT 350D WIA Driver-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{33CF7CDF-9805-4500-9CC7-D19D52AD63C4} /l1033
Canon EOS-1Ds Mark II WIA Driver-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{652C4ADF-0A29-4B02-9211-EE61675847DE}
Canon RAW Image Task for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\RAW Image Task\Uninst.ini"
Canon RemoteCapture Task for ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\RemoteCaptureTask DC\Uninst.ini"
Canon Utilities Digital Photo Professional 3.0-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\Digital Photo Professional\Uninst.ini"
Canon Utilities EOS Utility-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\EOS Utility\Uninst.ini"
Canon Utilities Original Data Security Tools-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\Original Data Security Tools\Uninst.ini"
Canon Utilities PhotoStitch-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\PhotoStitch\Uninst.ini"
Canon Utilities WFT-E1/E2 Utility-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\WFT Utility\Uninst.ini"
Canon Utilities ZoomBrowser EX-->"C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\Uninst.ini"
Customer Experience Enhancement-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{23012310-3E05-46A5-88A9-C6CBCABCAC79} /l1033
DISCover-->"C:\Program Files\DISC\uninstall.exe"
Easy Internet Sign-up-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{8105684D-8CA6-440D-8F58-7E5FD67A499D} /l1033
Enhanced Multimedia Keyboard Solution-->C:\HP\KBD\Install.exe /u
File Uploader-->MsiExec.exe /X{237CD223-1B9D-47E8-A76C-E478B83CCEA2}
High Definition Audio Driver Package - KB888111-->"C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe"
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Player 10 (KB910393)-->"C:\WINDOWS\$NtUninstallKB910393$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
HP Boot Optimizer-->C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe /uninstall
HP Deskjet Printer Preload-->MsiExec.exe /I{2C5D07FB-31A2-4F2D-9FDA-0B24ACD42BD0}
HP DigitalMedia Archive-->MsiExec.exe /X{F80239D8-7811-4D5E-B033-0D0BBFE32920}
HP Document Viewer 5.3-->C:\Program Files\HP\Digital Imaging\DocumentViewer\hpzscr01.exe -datfile hpqbud04.dat
HP DVD Play 1.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\Setup.exe" -uninstall
HP Imaging Device Functions 6.0-->C:\Program Files\HP\Digital Imaging\DigitalImagingMonitor\hpzscr01.exe -datfile hpqbud01.dat
HP Photosmart 330,380,420,470,7800,8000,8200 Series-->C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\setup\hpzscr01.exe -d MsiRollbackUninstaller -datfile hphscr08.dat
HP Photosmart Cameras 5.0-->C:\Program Files\HP\Digital Imaging\{C83A12B9-B31B-461A-BBD4-CE9B988094F1}\setup\hpzscr01.exe -datfile hpiscr01.dat
HP Photosmart for Media Center PC-->c:\Program Files\HP\Digital Imaging\bin\mcpc\setupmcl.exe /u
HP Photosmart Premier Software 6.0-->C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Product Assistant-->MsiExec.exe /I{36FDBE6E-6684-462B-AE98-9A39A1B200CC}
HP PSC & OfficeJet 5.3.A-->"C:\Program Files\HP\Digital Imaging\{3E386744-10FA-44b2-98C9-DF7A270DECB3}\setup\hpzscr01.exe" -datfile hposcr06.dat
HP PSC & OfficeJet 5.3.B-->"C:\Program Files\HP\Digital Imaging\{5B79CFD1-6845-4158-9D7D-6BE89DF2C135}\setup\hpzscr01.exe" -datfile hposcr07.dat
HP Rhapsody-->C:\PROGRA~1\HPRHAP~1\Unwise32.exe /A C:\PROGRA~1\HPRHAP~1\install.log
HP Solution Center & Imaging Support Tools 5.3-->C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
HP Update-->MsiExec.exe /X{FE57DE70-95DE-4B64-9266-84DA811053DB}
HP Web Helper-->regsvr32 /u /s "C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll"
Intel(R) Matrix Storage Manager-->C:\WINDOWS\System32\Imsmudlg.exe
Intel(R) PRO Network Connections Drivers-->Prounstl.exe
Intel(R) Quick Resume Technology Drivers-->MsiExec.exe /I{8C22F265-DE76-44D1-8A79-A71D819137DA}
Intel(R) Quick Resume Technology Drivers-->MsiExec.exe /X{8C22F265-DE76-44D1-8A79-A71D819137DA} /qb!
Intel® Viiv™ Software-->MsiExec.exe /X{27E395E5-EB04-4BFD-96C3-C9A102E97E1B}
iTunes-->MsiExec.exe /I{99ECF41F-5CCA-42BD-B8B8-A8333E2E2944}
J2SE Runtime Environment 5.0 Update 5-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150050}
Java(TM) 6 Update 11-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
LiveUpdate 3.0 (Symantec Corporation)-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 1-->MsiExec.exe /I{B508B3F1-A24A-32C0-B310-85786919EF28}
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft Money 2006-->"C:\Program Files\Microsoft Money 2006\MNYCoreFiles\Setup\uninst.exe" /s:120
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
Mozilla Firefox (3.5.3)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSN-->C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
muvee autoProducer 4.5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E073D315-3C54-44BF-A1B2-B5583AEA618C}\setup.exe" -l0x9
muvee autoProducer unPlugged 1.2-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{35DD9A1D-B340-4F41-A8B0-6EEBFB119280}\setup.exe" -l0x9
Netscape Browser (remove only)-->"C:\Program Files\Netscape\Netscape Browser\NSUninst.exe"
Nikon Message Center-->MsiExec.exe /X{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}
Nikon Transfer-->MsiExec.exe /X{E9757890-7EC5-46C8-99AB-B00F07B6525C}
NVIDIA Drivers-->C:\WINDOWS\system32\nvudisp.exe UninstallGUI
OmegaViewer-->"C:\Program Files\OmegaViewer\Uninstall.exe"
OpenOffice.org Installer 1.0-->MsiExec.exe /X{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}
Otto-->"C:\Program Files\EnglishOtto\uninstallotto.exe"
PC-Doctor 5 for Windows-->C:\Program Files\PC-Doctor 5 for Windows\uninst.exe
Picture Control Utility-->MsiExec.exe /X{87441A59-5E64-4096-A170-14EFE67200C3}
Python 2.2.3-->C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
Quicken 2006-->MsiExec.exe /X{2818095F-FB6C-42C8-827E-0A406CC9AFF5}
QuickTime-->MsiExec.exe /I{C78EAC6F-7A73-452E-8134-DBB2165C5A68}
RCA Detective 2.0.0.96-->"C:\Documents and Settings\HP_Administrator\My Documents\RCA Detective\unins000.exe"
RCA Memory Manager 2.1.0.228-->"C:\Documents and Settings\HP_Administrator\My Documents\RCA Memory Manager\unins000.exe"
RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Realtek High Definition Audio Driver-->RtlUpd.exe -r -m
Remove IntelliMover Demo-->c:\hp\bin\cloaker.exe c:\hp\bin\commands.exe /c "C:\Program Files\IntelliMoverDemo\clean.bat"
RollerCoaster Tycoon 2: Wacky Worlds-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B1AD83A0-DC92-41E3-B111-E9472349768C}\SETUP.EXE" -l0x9
RollerCoaster Tycoon 2-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{72DF62BD-FF36-424E-AA5F-D89BAFF2C249}\Setup.exe" -l0x9
Safari-->MsiExec.exe /I{2D6ED011-055B-4041-B198-BB903827EBFB}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127-v2)-->"C:\WINDOWS\ie7updates\KB938127-v2-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB963027)-->"C:\WINDOWS\ie7updates\KB963027-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB969897)-->"C:\WINDOWS\ie7updates\KB969897-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB969897)-->"C:\WINDOWS\ie8updates\KB969897-IE8\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 8 (KB972260)-->"C:\WINDOWS\ie8updates\KB972260-IE8\spuninst\spuninst.exe"
Security Update for Windows Media Encoder (KB954156)-->"C:\WINDOWS\$NtUninstallKB954156_WM9L$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP10$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923689)-->"C:\WINDOWS\$NtUninstallKB923689$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956390)-->"C:\WINDOWS\$NtUninstallKB956390$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Sonic Express Labeler-->MsiExec.exe /X{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic MyDVD Plus-->MsiExec.exe /X{21657574-BD54-48A2-9450-EB03B2C7FC29}
Sonic RecordNow Audio-->MsiExec.exe /X{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy-->MsiExec.exe /X{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data-->MsiExec.exe /X{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager-->MsiExec.exe /X{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SPORE™-->"C:\Program Files\InstallShield Installation Information\{9DF0196F-B6B8-4C3A-8790-DE42AA530101}\SPORESetup.exe" -runfromtemp -l0x0009 -removeonly
Spyware Doctor 7.0-->C:\Program Files\Spyware Doctor\unins000.exe /LOG
SpywareBlaster 4.2-->"C:\Program Files\SpywareBlaster\unins000.exe"
TurboTax 2008 WinPerFedFormset-->MsiExec.exe /I{7570F1CA-016D-46AC-B586-CD74645EFB52}
TurboTax 2008 WinPerProgramHelp-->MsiExec.exe /I{E6D9BC25-0DBC-4368-8E4A-7DEE80661CD9}
TurboTax 2008 WinPerReleaseEngine-->MsiExec.exe /I{88214092-836F-4E22-A5AC-569AC9EE6A0F}
TurboTax 2008 WinPerTaxSupport-->MsiExec.exe /I{B23726CF-68BF-41A6-A4EB-72F12F87FE05}
TurboTax 2008 WinPerUserEducation-->MsiExec.exe /I{29521505-F489-4822-ADFA-32C6DEE4F114}
TurboTax 2008 wpaiper-->MsiExec.exe /I{7E820A0C-8CD6-44A2-9963-A243B224CDB4}
TurboTax 2008 wrapper-->MsiExec.exe /I{B1DB1AD8-C07E-4052-81A1-D2930232BA70}
TurboTax 2008-->C:\Program Files\TurboTax\Deluxe 2008\Installer\TurboTax 2008 Installer.exe /u /t /a
Update for Windows Internet Explorer 8 (KB971930)-->"C:\WINDOWS\ie8updates\KB971930-IE8\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
Updates from HP (remove only)-->C:\WINDOWS\HPCPCUninstall-9972322\HPBWSetup.exe -appid 9972322 -uninstall
ViewNX-->MsiExec.exe /X{F007CBCE-D714-4C0B-8CE9-9B0D78116468}
WildTangent Web Driver-->C:\Program Files\WildTangent\Apps\CDA\CDAUninstall.exe
Windows Defender-->MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401}
Windows Internet Explorer 7-->"C:\WINDOWS\ie7\spuninst\spuninst.exe"
Windows Internet Explorer 8-->"C:\WINDOWS\ie8\spuninst\spuninst.exe"
Windows Live OneCare safety scanner-->RunDll32.exe "C:\Program Files\Windows Live Safety Center\wlscCore.dll",UninstallFunction WLSC_SCANNER_PRODUCT
Windows Media Encoder 9 Series-->msiexec.exe /I {E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}
Windows Media Encoder 9 Series-->MsiExec.exe /I{E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}
Windows Media Format Runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows XP Media Center Edition 2005 KB908250-->"C:\WINDOWS\$NtUninstallKB908250$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
Xvid Codec 1.1.3-->"C:\WINDOWS\unins000.exe"

=====HijackThis Backups=====

O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing) [2009-08-28]
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll [2009-08-28]
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll (file missing) [2009-08-28]
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-08-28]
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll [2009-08-28]
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2009-08-28]
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing) [2009-08-28]
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-08-28]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm [2009-08-28]
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll [2009-08-28]

Hosts File Missing
======Security center information======

AV: Spyware Doctor with AntiVirus
AV: AVG Anti-Virus Free
FW: Norton Internet Worm Protection (disabled)

======System event log======

Computer Name: FAMILY
Event Code: 263
Message: The service "Apple Mobile Device" may not have unregistered for device event notifications before it was stopped.

Record Number: 8952
Source Name: PlugPlayManager
Time Written: 20090715151532.000000-240
Event Type: warning
User:

Computer Name: FAMILY
Event Code: 20013
Message: The communication device attached to port LPT1 is not functioning.

Record Number: 8894
Source Name: RemoteAccess
Time Written: 20090714120526.000000-240
Event Type: error
User:

Computer Name: FAMILY
Event Code: 29
Message: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Record Number: 8855
Source Name: W32Time
Time Written: 20090713121555.000000-240
Event Type: error
User:

Computer Name: FAMILY
Event Code: 17
Message: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Record Number: 8854
Source Name: W32Time
Time Written: 20090713121555.000000-240
Event Type: error
User:

Computer Name: FAMILY
Event Code: 52
Message: The driver has detected that device \Device\Harddisk0\DR0 has predicted that it will fail.
Immediately back up your data and replace your hard disk drive. A failure
may be imminent.

Record Number: 8850
Source Name: Disk
Time Written: 20090713040736.000000-240
Event Type: warning
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;c:\Python22;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 6 Stepping 2, GenuineIntel
"PROCESSOR_REVISION"=0602
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"SonicCentral"=c:\Program Files\Common Files\Sonic Shared\Sonic Central\
"CLASSPATH"=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre6\lib\ext\QTJava.zip

-----------------EOF-----------------




Results of screen317's Security Check version 0.99.0
Windows XP Service Pack 3
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG Free 8.5
WMIC entry does not exist for antivirus; attempting automatic update.
``````````````````````````````
Anti-malware/Other Utilities Check:

Spyware Doctor 7.0
SpywareBlaster 4.2
Windows Defender
HijackThis 2.0.2
Java(TM) 6 Update 11
Java(TM) 6 Update 7
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 7.0
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgrsx.exe
AVG avgnsx.exe
ThreatFire TFService.exe
``````````````````````````````
DNS Vulnerability Check:

POOR! (Vulnerable to DNS cache poisoning!!-- Consider OPENDNS)

`````````End of Log```````````
ryounker
Active Member
 
Posts: 9
Joined: July 31st, 2009, 12:13 pm

Re: Internet Explorer won't connect

Unread postby askey127 » October 15th, 2009, 7:20 am

ryounker,
The Event Log is Warning of a possible Hard Drive Failure.
Let's check that first before we start cleaning.
You may need to copy critical files from the drive to an external medium like CDs or DVDs.
-----------------------------------------------------------
Check Hard Disk For Errors
Press Start->Run, then type or copy/paste the following command into the box and press OK:
Code: Select all
cmd  /c  chkdsk  c:  |find  /v  "percent"  >> "%userprofile%\desktop\checkhd.txt"
A blank command window will open on your desktop, then close in a few minutes. This is normal.
A file and icon named checkhd.txt should appear on your Desktop. Please post the contents of this file.
askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13903
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Internet Explorer won't connect

Unread postby ryounker » October 15th, 2009, 6:59 pm

Here is the file:

The type of the file system is NTFS.
Volume label is HP_PAVILION.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
CHKDSK is verifying indexes (stage 2 of 3)...
Deleting index entry 263446~1 in index $I30 of file 128210.

Errors found. CHKDSK cannot continue in read-only mode.
ryounker
Active Member
 
Posts: 9
Joined: July 31st, 2009, 12:13 pm

Re: Internet Explorer won't connect

Unread postby askey127 » October 15th, 2009, 7:29 pm

ryounker,
OK, then let's try a repair and re-look afterward.
-----------------------------------------------------------
Hard Disk Repair
IF Chkdsk has found any errors having to do with bad sectors in your file system, or if it reports that it cannot continue in Read-Only Mode, it needs to run a different sequence on reboot to do repairs. It can't repair the file system while Windows is running.
DO NOT START THIS SEQUENCE UNLESS YOU CAN DO WITHOUT THE MACHINE FOR AN HOUR OR TWO. It may not take very long , but could, depending on the number of files and folders.
It will not relinquish control until it is done. You cannot stop it, and it would be a BIG mistake to pull the plug.

If it's present on your Desktop, please delete your original file Checkhd.txt
Go To Start, Run and type cmd
hit <Enter>
Type this black text into the command window at the prompt:
chkdsk c: /F <==notice the /F, with one space between c: and /F
hit <Enter>
You will get a message that the volume is locked, with a request to do the repair on Reboot.
Answer Y
Then type exit to close the Command window.
Go to Start, Turn Off Computer and choose Reboot
It will scan again when it boots up and make the repairs as the first part of the reboot process.
-----------------------------------------------------------
Check Hard Disk For Errors
Press Start->Run, then type or copy/paste the following command into the box and press OK:
Code: Select all
cmd  /c  chkdsk  c:  |find  /v  "percent"  >> "%userprofile%\desktop\checkhd.txt"
A blank command window will open on your desktop, then close in a few minutes. This is normal.
A file and icon named checkhd.txt should appear on your Desktop. Please post the contents of this file.

askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13903
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Internet Explorer won't connect

Unread postby ryounker » October 15th, 2009, 9:08 pm

Results:

The type of the file system is NTFS.
Volume label is HP_PAVILION.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
CHKDSK is verifying indexes (stage 2 of 3)...
CHKDSK is recovering lost files.
Recovering orphaned file URLCLA~2.SQL (17998) into directory file 56872.
Recovering orphaned file urlclassifier3.sqlite-journal (17998) into directory file 56872.
CHKDSK is verifying security descriptors (stage 3 of 3)...
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.

235223698 KB total disk space.
93986840 KB in 131740 files.
62772 KB in 13927 indexes.
0 KB in bad sectors.
214426 KB in use by the system.
4096 KB occupied by the log file.
140959660 KB available on disk.

4096 bytes in each allocation unit.
58805924 total allocation units on disk.
35239915 allocation units available on disk.
ryounker
Active Member
 
Posts: 9
Joined: July 31st, 2009, 12:13 pm

Re: Internet Explorer won't connect

Unread postby ryounker » October 15th, 2009, 9:55 pm

Ran again, results:
The type of the file system is NTFS.
Volume label is HP_PAVILION.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
CHKDSK is verifying indexes (stage 2 of 3)...
CHKDSK is recovering lost files.
CHKDSK is verifying security descriptors (stage 3 of 3)...
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.

235223698 KB total disk space.
93994412 KB in 131749 files.
62772 KB in 13928 indexes.
0 KB in bad sectors.
214482 KB in use by the system.
4096 KB occupied by the log file.
140952032 KB available on disk.

4096 bytes in each allocation unit.
58805924 total allocation units on disk.
35238008 allocation units available on disk.
ryounker
Active Member
 
Posts: 9
Joined: July 31st, 2009, 12:13 pm

Re: Internet Explorer won't connect

Unread postby askey127 » October 16th, 2009, 6:58 am

ryounker,
The Volume Bitmap "errors" are a bug in the way chkdsk reports with NTFS systems. It's OK.
The procedure fixed the rest of the issues.
---------------------------------------------
Patch the DNS Vulnerability
Go to this Microsoft site :
http://www.microsoft.com/downloads/deta ... laylang=en
You may need to use Internet Explorer for the site to work properly.
Click on the Download button and install the update.
---------------------------------------------
Symantec did not remove everything as it should. This is a common problem.
To completely remove Norton Antivirus, Download and Run the Norton Removal Tool for your version of Windows.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
Perform the DownLoad for your version of Windows (download to your desktop as it says).
On your desktop, click on Norton Removal Tool and follow the instructions.
-----------------------------------------------------------
Remove Programs Using Control Panel
From Start, Settings, Control Panel or Start, Control Panel, click Add/Remove Programs.
Highlight each Entry, as follows, one by one, if it exists, and choose Remove :
Adobe Reader 7.0
Java(TM) 6 Update 11
Java(TM) 6 Update 7
WildTangent
<< recommended removal-you decide

Take extra care in answering questions posed by any Uninstaller.
-----------------------------------------------------------
REBOOT Your Machine
------------------------------------------------------------
Download the latest version of Java Runtime Environment here : http://java.sun.com/javase/downloads/index.jsp, and install it to your computer.
Scroll down - It is currently the 5th item on the page (the page changes often), called JRE 6 Update 16
Select Windows and multi-language, and check to agree to the license.
Choose Windows Offline installation version.
Download it, choose Save, and save it to your desktop.
Then doubleclick it, and it will install the newest version of Java for you to use.
You can then remove the Installer from your desktop.
--------------------------------------------------------
You should Download and Install the newest version of Adobe Reader for reading pdf files, due to the vulnerabilities in earlier versions.
All versions numbered lower than 9.1 are vulnerable.
  • Go HERE and click on AdbeRdr910_en_US.exe to download the latest version of Adobe Acrobat Reader.
  • Save this file to your desktop and run it to install the latest version of Adobe Reader.
When you first start the new version, it will likely request to install a minor update. Allow it.
-----------------------------------------------------------
Retrieve the List of Installed programs Using HJT
Open HijackThis, click Open The Misc Tools Section. Then scroll down the list if you need to, click Open Uninstall Manager and Save List...
The List of installed programs will automatically be saved as uninstall_list.txt in your HiJackThis folder.
In addition, the list opens in Notepad so you can also save as another name in another location if you wish.
Please paste the contents into your next reply.
-----------------------------------------------------------
Post a New HiJackThis Log
Start HijackThis if it's not already running
Click Do System Scan and Save a Log File.
When the Scan is complete, select the whole log (Ctrl-A), copy and paste the log contents in a reply.

Please tell me how your machine is behaving.
askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13903
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Internet Explorer won't connect

Unread postby ryounker » October 16th, 2009, 8:29 pm

As instructed:
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1
Adobe Shockwave Player 11.5
Agere Systems PCI Soft Modem
AnswerWorks 5.0 English Runtime
Apple Software Update
ArcSoft Panorama Maker 4
Bonjour
Browser Defender 2.0.6.10
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon EOS 5D WIA Driver
Canon EOS Kiss_N REBEL_XT 350D WIA Driver
Canon EOS-1Ds Mark II WIA Driver
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities Digital Photo Professional 3.0
Canon Utilities EOS Utility
Canon Utilities Original Data Security Tools
Canon Utilities PhotoStitch
Canon Utilities WFT-E1/E2 Utility
Canon Utilities ZoomBrowser EX
Customer Experience Enhancement
DISCover
Easy Internet Sign-up
Enhanced Multimedia Keyboard Solution
File Uploader
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Player 10 (KB910393)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
HP Boot Optimizer
HP Deskjet Printer Preload
HP DigitalMedia Archive
HP Document Viewer 5.3
HP DVD Play 1.0
HP Imaging Device Functions 6.0
HP Photosmart 330,380,420,470,7800,8000,8200 Series
HP Photosmart Cameras 5.0
HP Photosmart for Media Center PC
HP Photosmart Premier Software 6.0
HP Product Assistant
HP PSC & OfficeJet 5.3.A
HP PSC & OfficeJet 5.3.B
HP Rhapsody
HP Solution Center & Imaging Support Tools 5.3
HP Update
HP Web Helper
Intel(R) Matrix Storage Manager
Intel(R) PRO Network Connections Drivers
Intel(R) Quick Resume Technology Drivers
Intel(R) Quick Resume Technology Drivers
Intel® Viiv™ Software
iTunes
J2SE Runtime Environment 5.0 Update 5
Java(TM) 6 Update 16
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2006
Microsoft National Language Support Downlevel APIs
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
Mozilla Firefox (3.5.3)
MSN
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
muvee autoProducer 4.5
muvee autoProducer unPlugged 1.2
Netscape Browser (remove only)
Nikon Message Center
Nikon Transfer
NVIDIA Drivers
OmegaViewer
OpenOffice.org Installer 1.0
Otto
Picture Control Utility
Python 2.2.3
Quicken 2006
QuickTime
RCA Detective 2.0.0.96
RCA Memory Manager 2.1.0.228
RealPlayer
Realtek High Definition Audio Driver
Remove IntelliMover Demo
RollerCoaster Tycoon 2
RollerCoaster Tycoon 2: Wacky Worlds
Safari
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SPORE™
Spyware Doctor 7.0
TurboTax 2008
TurboTax 2008 WinPerFedFormset
TurboTax 2008 WinPerProgramHelp
TurboTax 2008 WinPerReleaseEngine
TurboTax 2008 WinPerTaxSupport
TurboTax 2008 WinPerUserEducation
TurboTax 2008 wpaiper
TurboTax 2008 wrapper
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Updates from HP (remove only)
ViewNX
Windows Defender
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live OneCare safety scanner
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series
Windows Media Format Runtime
Windows XP Media Center Edition 2005 KB908250
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
Xvid Codec 1.1.3



HiJackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:28:38 PM, on 10/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [BrandClearStubs] RUNDLL32 IEDKCS32.DLL,BrandCleanInstallStubs >{f31449ef-6eb3-4660-a2fd-b55710da5882}
O4 - HKLM\..\RunOnce: [isDeleteMe] "C:\WINDOWS\system32\cmd.exe" /c "C:\WINDOWS\TEMP\isDel.bat"
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se6796.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 6028259041
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6028800062
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\Spyware Doctor\TFEngine\TFService.exe

--
End of file - 6546 bytes
ryounker
Active Member
 
Posts: 9
Joined: July 31st, 2009, 12:13 pm

Re: Internet Explorer won't connect

Unread postby ryounker » October 16th, 2009, 8:35 pm

Here is the screen shot of what I continue to get:
You do not have the required permissions to view the files attached to this post.
ryounker
Active Member
 
Posts: 9
Joined: July 31st, 2009, 12:13 pm

Re: Internet Explorer won't connect

Unread postby askey127 » October 17th, 2009, 7:51 am

ryuounker,
Thanks for the screenshot.
This is evidently a bug in the IE8 setup. A lot of people have had the experience.
There is a thread (with some Microsoft posts) here:
http://social.msdn.microsoft.com/Forums/en/iewebdevelopment/thread/d4fcb887-3c79-438b-9efb-f3a5daeb65e9
It is clearly not a malware issue, or a real danger.
Let's continue with cleaning the machine, and you can decide if you want to use any of the suggested fixes, or just tolerate it.
Later, we can discuss the best way to do any of the suggestions. Have a look at the thread and let me know what you think.

Meanwhile you need to get rid of this one:
-----------------------------------------------------------
Remove Programs Using Control Panel
From Start, Settings, Control Panel or Start, Control Panel, click Add/Remove Programs.
Highlight each Entry, as follows, one by one, if it exists, and choose Remove :

J2SE Runtime Environment 5.0 Update 5

Take extra care in answering questions posed by any Uninstaller.
-----------------------------------------------------------
Remove Registry items with HighjackThis. Start HijackThis.
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)

R3 - Default URLSearchHook is missing
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll (file missing)
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
-----------------------------------------------------------
Since the last set of posts, I see you have removed AVG. If you want to remove or install anything before we are through, please let me know.
Spyware Doctor is an Anti-Spyware program, but is not adequate by itself to protect your PC.
INSTALL AN ANTI-VIRUS PROGRAM
Download just one of these free anti-virus programs, update it and run a full scan. Have it fix anything it finds.
Consider this an Emergency until you complete it!-----------------------------------------------------------
Post a New HiJackThis Log
Start HijackThis
Click Do System Scan and Save a Log File.
When the Scan is complete, select the whole log (Ctrl-A), copy and paste the log contents in a reply.
askey127
User avatar
askey127
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Admin/Teacher
 
Posts: 13903
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Location: New Hampshire USA

Re: Internet Explorer won't connect

Unread postby NonSuch » October 22nd, 2009, 7:44 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
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Joined: February 23rd, 2005, 7:08 am
Location: California
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