Welcome to MalwareRemoval.com, What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.
MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.
Your log now appears to be clean. Congratulations!
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints. You need to be registered to post as, unfortunately, we were hit with too many spam posts to allow guest posting to continue. Just find your country room and register your complaint.
To remove all of the tools we used and the files and folders they created do the following:
Double-click OTL.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
General Security and Computer Health Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.
Clear Infected System Restore Points
Turn System Restore off
On the Desktop, right click on the My Computer icon.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK. Restart your computer
Turn System Restore on
On the Desktop, right click on the My Computer icon.
Click Properties.
Click the System Restore tab.
Uncheck *Turn off System Restore*.
Click Apply, and then click OK.
Note: only do this once,and not on a regular basis
Make sure that you keep your antivirus updated New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software. NOTE: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
Security Updates for Windows, Internet Explorer & Microsoft Office Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis. NOTE: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
Update Non-Microsoft Programs Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector or F-secure Health Check. I suggest that you run one of them at least once a month.
Make Internet Explorer More Secure You are using Internet Explorer v. 7. Therefore please read and follow the recommendations at this SITE
Recommended Programs
I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.
WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
SpywareBlaster SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE. You can download SpywareBlaster from HERE.
Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.You can download Malwarebytes' Anti-Malware from HERE. Here are two tutorials: Malwarebytes' Anti-Malware Setup Guide and Malwarebytes' Anti-Malware Scanning Guide.
Hosts File For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.
Use an alternative Internet Browser Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead: Firefox or Opera
peku006 wrote:Your log now appears to be clean. Congratulations! I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.
I thoroughly controlled everything again; Firefox works again as it should and I found no malfunction in my system.
A big thank you for your kind and professional assistance, you helped me a lot. Most of all, now I've clearer ideas on how to keep the system clean in future. I'll work on the protection methods you suggested.
Users browsing this forum: No registered users and 245 guests
Contact us:
Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.