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Help Please

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Re: Help Please

Unread postby stugreen » October 26th, 2009, 9:57 am

I got an error message when I tried to apply fix.reg to the registry

Cannot import C:\Users\Island Park Esso\Desktop\fix.reg:Not all data was successfully written to the registry. Some keys are open by the system or other processes.
stugreen
Regular Member
 
Posts: 25
Joined: September 30th, 2009, 6:27 am
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Re: Help Please

Unread postby Wingman » October 26th, 2009, 11:46 am

Hi Stu,

Please close all browser windows, before executing the registry merge (fix.reg) process.
Try the steps again, beginning with:

Step 2.
Create a Registry 'merge' file
You must be using an account with Administrator priveledges, to perform this step!
Image
fix.reg <<------------- you should still see this on your desktop.
  1. Go to and press Start, in the Start Search text entry box, type or copy/paste:reged
    You should see regedit.exe in the list.
  2. Right-click on the "regedit.exe" file, and choose to "Run As Administrator". If prompted by UAC, please allow.
  3. Once in Regedit, select File from the Command line and choose Import .
    Make sure your browser windows are closed and Internet Explorer is not running!
  4. Position the Import "browse" screen to point to your Desktop and select the fix.reg file.
  5. Press Open... if prompted, reply Yes to merge the data with your registry.

Step 3.
Delete Multiple Folders
We need to delete some folders.
It will be easier and less error prone, if we create a batch file to do this... please follow these steps:
  1. Copy all text in the quote box (below)...to Notepad.
    @echo off
    REM: Remove Directory and all sub-directories and files
    rd /s /q "C:\Program Files\Viewpoint"
    rd /s /q "C:\Program Files\Common Files\Viewpoint"
    rd /s /q "C:\Program Files\DAEMON Tools Toolbar"
    rd /s /q "C:\ProgramData\Application Data\Viewpoint"
    rd /s /q "C:\ProgramData\WINDOWS\Application Data\Viewpoint."
    rd /s /q "C:\Users\Island Park Esso\Local Settings\Application Data\Viewpoint"
    del %0
  2. Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    Image
    delfile.bat <<------------- you should see this on your desktop.
  3. Right-click on delfile.bat, selecting "Run As Administrator", to execute it.
    A black CMD window will flash, then disappear...this is normal.
  4. The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

Step 4.
RSIT (Random's System Information Tool)
You should still have this program on your desktop. If so, just ignore the download instructions.
Please download RSIT by random/random... save it to your desktop.

In order for both info and log files to be produced again, I need you to delete the existing RSIT folder:
  1. C:\RSIT <-- delete this entire folder , then...
  2. Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
  3. Please read the disclaimer... click on Continue.
    RSIT will start running. When done... 2 (Notepad) text files...will be produced.
    The first one, "log.txt", <<will be maximized... the second one, "info.txt", <<will be minimized.
  4. Please post both... "log.txt" and "info.txt", file contents in your next reply.
    (These logs can be lengthy, so post 1 log per reply please.)

Step 5.
Please include in your next reply:
  1. Any problem executing the instructions?
  2. Folder deletions...any problems?
  3. New RSIT log.txt and info.txt file contents.
  4. How is the computer behaving?
Thanks,
Wingman
User avatar
Wingman
Admin/Teacher
Admin/Teacher
 
Posts: 14108
Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA

Re: Help Please

Unread postby stugreen » October 26th, 2009, 1:10 pm

Same error message was displayed. I even tried to re-boot and make sure it was the first thing done before I did anything else on the machine, same result at the other times.
stugreen
Regular Member
 
Posts: 25
Joined: September 30th, 2009, 6:27 am

Re: Help Please

Unread postby Wingman » October 27th, 2009, 5:36 pm

Hi Stu,
Thanks for your patience. :) Let's try a little different approach. Please print these instructions, as you will be closing your browser.

Please read these instructions carefully before executing and then perform the steps, in the order given.
lf, you have any questions about or problems with, executing these instructions, <STOP> do not proceed, post back with the question or problem.

Please print these instructions, then close all browser windows!

If you have problems with the fix.reg file execution again... please continue with the remainder of the steps.

Step 1.
ERUNT - Emergency Recovery Utility NT
Please run this again, as changes may have occurred between the last run and now. Better to be safe than to be sorry.
Modifying the Registry can create unforeseen problems, so it's always wise to create a backup before doing so.
Run:
  1. Please navigate to Start >> All Programs >> ERUNT.
  2. Click on OK within the pop-up menu.
  3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
    • System registry.
    • Current user registry.
  4. Next click on "OK"... at the prompt... reply "Yes".
    After a short duration the Registry backup is complete! pop-up message will appear.
  5. Now click on "OK". A registry backup has now been created.
< STOP > If you did not successfully complete this step. < STOP > Do not continue with any other steps, post back and let me know!

Step 2.
Create a Registry 'merge' file
Please DELETE the fix.reg file on your desktop, before proceeding!
You must be using an account with Administrator privileges, to perform this step!
  1. Open Notepad
  2. Copy/Paste the 'entire' contents... in the code box below...to Notepad.
    Code: Select all
    Windows Registry Editor Version 5.00
    
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7327C09-B521-4EDB-8509-7D2660C9EC98}]
    
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
    
    
  3. Save the file ...Name:"fix.reg"...File Type as: "All files" (*.*) ...to you Desktop
    Image
    fix.reg <<------------- you should see this on your desktop.
  4. Go to and press Start, in the Start Search text entry box, type or copy/paste:reged
    You should see regedit.exe in the list.
  5. Right-click on the "regedit.exe" file, and choose to "Run As Administrator". If prompted by UAC, please allow.
  6. Once in Regedit, select File from the Command line and choose Import .
  7. Position the Import "browse" screen to point to your Desktop and select the fix.reg file.
  8. Press Open... if prompted, reply Yes to merge the data with your registry.

Please continue with the remainder of the steps, even if you had problems with this step. Just let me know in your reply.

Step 3.
Delete Multiple Folders
We need to delete some folders.
It will be easier and less error prone, if we create a batch file to do this... please follow these steps:
  1. Copy all text in the quote box (below)...to Notepad.
    @echo off
    REM: Remove Directory and all sub-directories and files
    rd /s /q "C:\Program Files\Viewpoint"
    rd /s /q "C:\Program Files\Common Files\Viewpoint"
    rd /s /q "C:\Program Files\DAEMON Tools Toolbar"
    rd /s /q "C:\ProgramData\Application Data\Viewpoint"
    rd /s /q "C:\ProgramData\WINDOWS\Application Data\Viewpoint."
    rd /s /q "C:\Users\Island Park Esso\Local Settings\Application Data\Viewpoint"
    del %0
  2. Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    Image
    delfile.bat <<------------- you should see this on your desktop.
  3. Right-click on delfile.bat, selecting "Run As Administrator", to execute it.
    A black CMD window will flash, then disappear...this is normal.
  4. The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

Step 4.
RSIT (Random's System Information Tool)
You should still have this program on your desktop. If so, just ignore the download instructions.
Please download RSIT by random/random... save it to your desktop.

In order for both info and log files to be produced again, I need you to delete the existing RSIT folder:
  1. C:\RSIT <-- delete this entire folder , then...
  2. Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
  3. Please read the disclaimer... click on Continue.
    RSIT will start running. When done... 2 (Notepad) text files...will be produced.
    The first one, "log.txt", <<will be maximized... the second one, "info.txt", <<will be minimized.
  4. Please post both... "log.txt" and "info.txt", file contents in your next reply.
    (These logs can be lengthy, so post 1 log per reply please.)

Step 4.
Please include in your next reply:
  1. Any problem executing the instructions?
  2. Folder deletions...any problems?
  3. New RSIT log.txt and info.txt file contents.
  4. How is the computer behaving?
Thanks,
Wingman
User avatar
Wingman
Admin/Teacher
Admin/Teacher
 
Posts: 14108
Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA

Re: Help Please

Unread postby stugreen » October 28th, 2009, 6:43 am

No issues with reg.edit this time or folder deletions.

Computer overall seems to be acting quite well!

Logfile of random's system information tool 1.06 (written by random/random)
Run by Island Park Esso at 2009-10-28 06:32:32
Microsoft® Windows Vista™ Home Basic Service Pack 2
System drive C: has 33 GB (22%) free of 145 GB
Total RAM: 503 MB (23% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:33:09 AM, on 28/10/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\Island Park Esso\AppData\Local\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conime.exe
C:\Users\Island Park Esso\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Island Park Esso.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote Table Of Contents.onetoc2
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O13 - Gopher Prefix:
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resour ... cctrl2.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8047 bytes

======Scheduled tasks folder======

C:\Windows\tasks\Ad-Aware Update (Weekly).job
C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-200868871-1399349571-1993212167-1000Core.job
C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-200868871-1399349571-1993212167-1000UA.job
C:\Windows\tasks\SmartDefrag.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
AcroIEHlprObj Class - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2004-12-14 63136]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2008-06-11 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-09-23 1111320]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]
Groove GFS Browser Helper - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2009-02-12 2217848]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
AVG Security Toolbar BHO - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll [2009-09-02 1107200]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE7CD045-E861-484f-8273-0445EE161910}]
Adobe PDF Conversion Toolbar Helper - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll [2006-12-18 231160]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-10-15 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{47833539-D0C5-4125-9FA8-0819E2EAAC93} - Adobe PDF - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll [2006-12-18 231160]
{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - AVG Security Toolbar - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll [2009-09-02 1107200]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2008-03-25 141848]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2008-03-25 166424]
"Persistence"=C:\Windows\system32\igfxpers.exe [2008-03-25 133656]
"WPCUMI"=C:\Windows\system32\WpcUmi.exe [2006-11-02 176128]
"GrooveMonitor"=C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [2008-10-25 31072]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-10-19 2025752]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-10-15 149280]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"=C:\Windows\SMINST\launcher.exe [2006-11-24 44136]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 7.0]
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe [2008-04-23 483328]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2008-06-12 34672]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BrMfcWnd]
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe [2007-03-23 663552]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ControlCenter3]
C:\Program Files\Brother\ControlCenter3\brctrcen.exe [2007-01-26 65536]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools Lite]
C:\Program Files\DAEMON Tools Lite\daemon.exe [2009-04-23 691656]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
C:\Users\Island Park Esso\AppData\Local\Google\Update\GoogleUpdate.exe [2008-09-02 133104]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IndexSearch]
C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KBD]
C:\HP\KBD\KbdStub.EXE [2006-12-08 65536]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PaperPort PTD]
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PPort11reminder]
C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe -r C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\QTTask.exe [2008-09-06 413696]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
C:\Windows\RtHDVCpl.exe [2007-10-25 4702208]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]
C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Acrobat Speed Launcher.lnk]
C:\Windows\Installer\{AC76BA86-1033-0000-7760-100000000002}\SC_Acrobat.exe [2009-06-09 25214]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Compaq Connections.lnk]
C:\PROGRA~1\COMPAQ~1\3572475\Program\COMPAQ~1.EXE [2006-10-10 34520]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Microsoft Office.lnk]
C:\PROGRA~1\MICROS~3\Office10\OSA.EXE [2001-02-13 83360]

C:\Users\Island Park Esso\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
OneNote Table Of Contents.onetoc2

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="avgrsstx.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2008-03-25 204800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2009-02-12 2217848]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Lavasoft Ad-Aware Service]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfPf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfRd]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfUsbccidDriver]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"LogonHoursAction"=2
"DontDisplayLogonHoursWarnings"=1

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"EnableLUA"=0
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"BindDirectlyToPropertySetStorage"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{764528d3-8bb5-11dd-86d2-001921d45218}]
shell\AutoRun\command - I:\LaunchU3.exe -a


======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1
.js - open - C:\Windows\System32\WScript.exe "%1" %*

======List of files/folders created in the last 1 months======

2009-10-28 06:32:32 ----D---- C:\rsit
2009-10-21 00:39:17 ----A---- C:\Windows\system32\wups2.dll
2009-10-21 00:39:17 ----A---- C:\Windows\system32\wucltux.dll
2009-10-21 00:39:17 ----A---- C:\Windows\system32\wuauclt.exe
2009-10-21 00:39:16 ----A---- C:\Windows\system32\wuaueng.dll
2009-10-21 00:38:51 ----A---- C:\Windows\system32\wups.dll
2009-10-21 00:38:51 ----A---- C:\Windows\system32\wudriver.dll
2009-10-21 00:38:51 ----A---- C:\Windows\system32\wuapi.dll
2009-10-21 00:38:26 ----A---- C:\Windows\system32\wuwebv.dll
2009-10-21 00:38:26 ----A---- C:\Windows\system32\wuapp.exe
2009-10-20 15:24:41 ----D---- C:\Users\Island Park Esso\AppData\Roaming\Malwarebytes
2009-10-20 15:24:22 ----D---- C:\ProgramData\Malwarebytes
2009-10-20 15:24:22 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-10-15 15:06:00 ----D---- C:\Program Files\ESET
2009-10-15 14:48:05 ----A---- C:\Windows\system32\deploytk.dll
2009-10-15 14:48:04 ----A---- C:\Windows\system32\javaws.exe
2009-10-15 14:48:03 ----A---- C:\Windows\system32\javaw.exe
2009-10-15 14:48:03 ----A---- C:\Windows\system32\java.exe
2009-10-15 14:47:07 ----D---- C:\Program Files\Java
2009-10-15 07:16:12 ----D---- C:\_OTM
2009-10-15 07:12:07 ----D---- C:\Windows\ERDNT
2009-10-15 07:09:55 ----D---- C:\Program Files\ERUNT
2009-10-14 07:48:52 ----A---- C:\Windows\system32\msasn1.dll
2009-10-14 07:48:49 ----A---- C:\Windows\system32\msv1_0.dll
2009-10-14 07:47:41 ----A---- C:\Windows\system32\ntoskrnl.exe
2009-10-14 07:47:41 ----A---- C:\Windows\system32\ntkrnlpa.exe
2009-10-14 07:47:35 ----A---- C:\Windows\system32\WMSPDMOD.DLL
2009-10-14 07:47:29 ----A---- C:\Windows\system32\mshtml.dll
2009-10-14 07:47:25 ----A---- C:\Windows\system32\ieframe.dll
2009-10-14 07:47:24 ----A---- C:\Windows\system32\iertutil.dll
2009-10-14 07:47:23 ----A---- C:\Windows\system32\wininet.dll
2009-10-14 07:47:23 ----A---- C:\Windows\system32\urlmon.dll
2009-10-14 07:47:22 ----A---- C:\Windows\system32\occache.dll
2009-10-14 07:47:22 ----A---- C:\Windows\system32\msfeeds.dll
2009-10-14 07:47:22 ----A---- C:\Windows\system32\iedkcs32.dll
2009-10-14 07:47:20 ----A---- C:\Windows\system32\ieui.dll
2009-10-14 07:47:19 ----A---- C:\Windows\system32\ieUnatt.exe
2009-10-14 07:47:19 ----A---- C:\Windows\system32\iepeers.dll
2009-10-14 07:47:18 ----A---- C:\Windows\system32\msfeedsbs.dll
2009-10-14 07:47:18 ----A---- C:\Windows\system32\jsproxy.dll
2009-10-14 07:47:18 ----A---- C:\Windows\system32\iesysprep.dll
2009-10-14 07:47:17 ----A---- C:\Windows\system32\msfeedssync.exe
2009-10-14 07:47:17 ----A---- C:\Windows\system32\ie4uinit.exe
2009-10-14 07:47:16 ----A---- C:\Windows\system32\iesetup.dll
2009-10-14 07:47:16 ----A---- C:\Windows\system32\iernonce.dll
2009-09-30 06:37:36 ----D---- C:\Program Files\Trend Micro
2009-09-29 15:52:58 ----DC---- C:\Windows\system32\DRVSTORE
2009-09-29 15:50:02 ----HDC---- C:\ProgramData\{EF63305C-BAD7-4144-9208-D65528260864}
2009-09-29 15:48:57 ----D---- C:\Program Files\Lavasoft
2009-09-29 13:10:46 ----D---- C:\Users\Island Park Esso\AppData\Roaming\ImgBurn
2009-09-29 06:55:26 ----D---- C:\Users\Island Park Esso\AppData\Roaming\IObit
2009-09-29 06:55:26 ----D---- C:\Program Files\IObit
2009-09-29 06:40:03 ----D---- C:\Program Files\ImgBurn

======List of files/folders modified in the last 1 months======

2009-10-28 06:31:52 ----D---- C:\Windows\Prefetch
2009-10-28 06:31:39 ----D---- C:\Program Files\Mozilla Firefox
2009-10-28 06:31:30 ----HD---- C:\ProgramData
2009-10-28 06:31:28 ----RD---- C:\Program Files
2009-10-28 02:29:01 ----D---- C:\Windows\Temp
2009-10-28 00:00:42 ----D---- C:\Windows\system32\catroot2
2009-10-28 00:00:34 ----SHD---- C:\System Volume Information
2009-10-27 15:55:19 ----A---- C:\Windows\od5.ini
2009-10-23 12:42:59 ----D---- C:\Program Files\Common Files
2009-10-23 10:46:09 ----D---- C:\Windows\rescache
2009-10-23 10:29:11 ----D---- C:\Windows\system32\en-US
2009-10-23 10:29:11 ----D---- C:\Windows\System32
2009-10-23 10:27:23 ----D---- C:\Windows\winsxs
2009-10-21 00:39:38 ----D---- C:\Windows\system32\catroot
2009-10-20 15:24:24 ----D---- C:\Windows\system32\drivers
2009-10-19 08:50:34 ----RD---- C:\Users
2009-10-15 15:06:06 ----SD---- C:\Windows\Downloaded Program Files
2009-10-15 15:03:03 ----D---- C:\ProgramData\AVG Security Toolbar
2009-10-15 14:48:16 ----SHD---- C:\Windows\Installer
2009-10-15 07:12:07 ----AD---- C:\Windows
2009-10-14 10:42:54 ----D---- C:\Windows\Tasks
2009-10-14 10:28:30 ----D---- C:\Windows\pss
2009-10-14 10:14:11 ----D---- C:\Windows\Microsoft.NET
2009-10-14 10:13:40 ----RSD---- C:\Windows\assembly
2009-10-14 08:25:32 ----D---- C:\Windows\system32\migration
2009-10-14 08:25:25 ----D---- C:\Program Files\Internet Explorer
2009-10-14 08:11:27 ----D---- C:\ProgramData\Microsoft Help
2009-10-14 08:03:53 ----D---- C:\Program Files\Microsoft Works
2009-10-14 08:03:45 ----D---- C:\Windows\inf
2009-10-02 14:01:57 ----A---- C:\Windows\system32\mrt.exe
2009-09-29 15:54:49 ----D---- C:\Windows\system32\Tasks
2009-09-29 15:48:57 ----D---- C:\ProgramData\Lavasoft

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\Windows\System32\Drivers\avgldx86.sys [2009-09-23 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\Windows\System32\Drivers\avgmfx86.sys [2009-09-23 27784]
R1 AvgTdiX;AVG Free8 Network Redirector; C:\Windows\System32\Drivers\avgtdix.sys [2009-09-23 108552]
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [2007-08-30 395312]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-18 8704]
R3 BrSerIf;Brother MFC Serial Port Interface WDM Driver; C:\Windows\System32\Drivers\BrSerIf.sys [2009-01-23 52224]
R3 HSF_DP;HSF_DP; C:\Windows\system32\DRIVERS\HSX_DP.sys [2008-05-08 980992]
R3 HSXHWBS2;HSXHWBS2; C:\Windows\system32\DRIVERS\HSXHWBS2.sys [2008-05-08 266752]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-03-25 2307072]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2007-10-25 2015192]
R3 Ps2;PS2; C:\Windows\system32\DRIVERS\PS2.sys [2005-12-12 19072]
R3 RTL8169;Realtek 8169 NT Driver; C:\Windows\system32\DRIVERS\Rtlh86.sys [2008-02-14 118784]
R3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-19 35328]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2008-05-08 661504]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-19 83328]
S3 acltfslb;acltfslb; C:\Windows\system32\drivers\acltfslb.sys []
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-19 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-19 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-19 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-19 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-19 6016]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-09-23 297752]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe [2003-06-19 322120]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-18 386560]
S3 IDriverT;InstallDriver Table Manager; c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 stllssvr;stllssvr; c:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2006-11-01 78752]
S4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe [2009-09-29 1028432]
S4 LightScribeService;LightScribeService Direct Disc Labeling Service; c:\Program Files\Common Files\LightScribe\LSSrvc.exe [2006-12-14 61440]
S4 LiveUpdate Notice Service;LiveUpdate Notice Service; C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
S4 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2008-10-25 65888]
S4 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2008-11-04 441712]
S4 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\Windows Live\Messenger\usnsvc.exe [2007-10-18 98328]
S4 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]

-----------------EOF-----------------
stugreen
Regular Member
 
Posts: 25
Joined: September 30th, 2009, 6:27 am

Re: Help Please

Unread postby stugreen » October 28th, 2009, 6:44 am

info.txt logfile of random's system information tool 1.06 2009-10-28 06:33:15

======Uninstall list======

-->MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Ad-Aware-->"C:\ProgramData\{EF63305C-BAD7-4144-9208-D65528260864}\Ad-AwareAE.exe" REMOVE=TRUE MODIFY=FALSE
Ad-Aware-->C:\ProgramData\{EF63305C-BAD7-4144-9208-D65528260864}\Ad-AwareAE.exe
Adobe Acrobat 7.1.0 Professional-->msiexec /I {AC76BA86-1033-0000-7760-100000000002}
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 10 Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Flash Player 9 ActiveX-->C:\Windows\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A90000000001}
Adobe Shockwave Player-->C:\Windows\System32\Macromed\SHOCKW~1\UNWISE.EXE C:\Windows\System32\Macromed\SHOCKW~1\Install.log
Adobe SVG Viewer 3.0-->C:\Program Files\Common Files\Adobe\SVG Viewer 3.0\Uninstall\Winstall.exe -u -fC:\Program Files\Common Files\Adobe\SVG Viewer 3.0\Uninstall\Install.log
Advanced SystemCare 3-->"C:\Program Files\IObit\Advanced SystemCare 3\unins000.exe"
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
AVG Free 8.5-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Brother MFL-Pro Suite-->"C:\Program Files\InstallShield Installation Information\{A3FEC306-FBFF-4B0D-95B9-F9C67C65079E}\Setup.exe" -runfromtemp -l0x0009 Brunin03.dll -removeonly
Compaq Connections (remove only)-->C:\Windows\HPCPCUninstall-3572475\HPBWSetup.exe -appid 3572475 -uninstall
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Easy-WebPrint-->C:\Windows\IsUninst.exe -f"C:\Program Files\Canon\Easy-WebPrint\Uninst.isu"
Elevate WSH Script PowerToy for Windows Vista v1.0.2 (Uninstall only)-->rundll32.exe syssetup.dll,SetupInfObjectInstallAction DefaultUninstall 132 C:\Windows\INF\ElevateWSHScript.inf
Enhanced Multimedia Keyboard Solution-->C:\HP\KBD\Install.exe /u
ERUNT 1.1j-->"C:\Program Files\ERUNT\unins000.exe"
ESET Online Scanner v3-->C:\Program Files\ESET\ESET Online Scanner\OnlineScannerUninstaller.exe
Hardware Diagnostic Tools-->C:\Program Files\PC-Doctor 5 for Windows\uninst.exe
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
HP Customer Experience Enhancements-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AB5E289E-76BF-4251-9F3F-9B763F681AE0}\setup.exe" -l0x9 -removeonly
HP Customer Feedback-->MsiExec.exe /I{9DBA770F-BF73-4D39-B1DF-6035D95268FC}
HP Easy Setup - Core-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F94234DB-FD06-42C3-B88D-6FC4DC9F988C}\setup.exe" -l0x9
HP Easy Setup - Frontend-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40F7AED3-0C7D-4582-99F6-484A515C73F2}\setup.exe" -l0x9 -removeonly
HP On-Screen Caps/Num/Scroll Lock Indicator-->C:\Windows\system32\OsdRemove.exe
HP Picasso Media Center Add-In-->MsiExec.exe /I{55979C41-7D6A-49CC-B591-64AC1BBE2C8B}
HP Total Care Advisor-->MsiExec.exe /X{CBFEEA43-2B94-44AF-8325-B413E62D2A5D}
HP Update-->MsiExec.exe /X{8C6027FD-53DC-446D-BB75-CACD7028A134}
ImgBurn-->"C:\Program Files\ImgBurn\uninstall.exe"
Intel(R) Graphics Media Accelerator Driver-->C:\Windows\system32\igxpun.exe -uninstall
Java(TM) 6 Update 16-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216016FF}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 3.5 SP1-->c:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0044-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-00BA-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0114-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office Access MUI (English) 2007-->MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Enterprise 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall ENTERPRISE /dll OSETUP.DLL
Microsoft Office Enterprise 2007-->MsiExec.exe /X{90120000-0030-0000-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Groove MUI (English) 2007-->MsiExec.exe /X{90120000-00BA-0409-0000-0000000FF1CE}
Microsoft Office Groove Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0114-0409-0000-0000000FF1CE}
Microsoft Office InfoPath MUI (English) 2007-->MsiExec.exe /X{90120000-0044-0409-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {ABDDE972-355B-4AF1-89A8-DA50B7B5C045}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {F580DDD5-8D37-4998-968E-EBB76BB86787}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {187308AB-5FA7-4F14-9AB9-D290383A10D9}
Microsoft Office Publisher MUI (English) 2007-->MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Office XP Professional with FrontPage-->MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft Silverlight-->MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
Mozilla Firefox (3.0.14)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833)-->MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
Nortel Networks Desktop Assistant v 1.4-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{71B90506-005A-4F6C-AAAC-AC8F9CEC1F86} /l1033
OnDemand5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5F7DFDFA-27B3-4E06-BCDE-B371424C0032}\setup.exe" -l0x9
PaperPort Image Printer-->MsiExec.exe /X{332CC6BF-E6C7-48EE-BA3D-435E576AD67F}
Python 2.4.3-->MsiExec.exe /I{75E71ADD-042C-4F30-BFAC-A9EC42351313}
QuickTime-->MsiExec.exe /I{8DC42D05-680B-41B0-8878-6C14D24602DB}
Realtek High Definition Audio Driver-->RtlUpd.exe -r -m
Security Update for 2007 Microsoft Office System (KB969559)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {69F52148-9BF6-4CDC-BF76-103DEAF3DD08}
Security Update for 2007 Microsoft Office System (KB969679)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {C66E4A6C-6E07-4C63-8CCD-2493B5087C73}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Microsoft Office Excel 2007 (KB969682)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {C03803BD-745A-46F8-8557-817DED578780}
Security Update for Microsoft Office Outlook 2007 (KB972363)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {120BE9A0-9B09-4855-9E0C-7DEE45CB03C0}
Security Update for Microsoft Office PowerPoint 2007 (KB957789)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {7559E742-FF9F-4FAE-B279-008ED296CB4D}
Security Update for Microsoft Office Publisher 2007 (KB969693)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {7BE67088-1EB3-4569-8E75-DDAFBF61BC4E}
Security Update for Microsoft Office system 2007 (972581)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {3D019598-7B59-447A-80AE-815B703B84FF}
Security Update for Microsoft Office system 2007 (KB969613)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {5ECEB317-CBE9-4E08-AB10-756CB6F0FB6C}
Security Update for Microsoft Office system 2007 (KB974234)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {FCD742B9-7A55-44BC-A776-F795F21FEDDC}
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {71127777-8B2C-4F97-AF7A-6CF8CAC8224D}
Security Update for Microsoft Office Word 2007 (KB969604)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {CF3D6499-709C-43D0-8908-BC5652656050}
Smart Defrag 1.20-->"C:\Program Files\IObit\IObit SmartDefrag\unins000.exe"
Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1\UIU32m.exe -U -ITrx200Cz.INF
TBS WMP Plug-in-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{DB5F474C-B584-417F-810B-DEBBC1893C2A}
Update for 2007 Microsoft Office System (KB967642)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {C444285D-5E4F-48A4-91DD-47AAAA68E92D}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Microsoft Office 2007 Help for Common Features (KB963673)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {AB365889-0395-4FAD-B702-CA5985D53D42}
Update for Microsoft Office Access 2007 Help (KB963663)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}
Update for Microsoft Office Excel 2007 Help (KB963678)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {199DF7B6-169C-448C-B511-1054101BE9C9}
Update for Microsoft Office Infopath 2007 Help (KB963662)-->msiexec /package {90120000-0044-0409-0000-0000000FF1CE} /uninstall {716B81B8-B13C-41DF-8EAC-7A2F656CAB63}
Update for Microsoft Office OneNote 2007 Help (KB963670)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2744EF05-38E1-4D5D-B333-E021EDAEA245}
Update for Microsoft Office Outlook 2007 Help (KB963677)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {0451F231-E3E3-4943-AB9F-58EB96171784}
Update for Microsoft Office Powerpoint 2007 Help (KB963669)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {397B1D4F-ED7B-4ACA-A637-43B670843876}
Update for Microsoft Office Publisher 2007 Help (KB963667)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {2E40DE55-B289-4C8B-8901-5D369B16814F}
Update for Microsoft Office Script Editor Help (KB963671)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {CD11C6A2-FFC6-4271-8EAB-79C3582F505C}
Update for Microsoft Office Word 2007 Help (KB963665)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {80E762AA-C921-4839-9D7D-DB62A72C0726}
Update for Outlook 2007 Junk Email Filter (KB974810)-->msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {C05FBAD5-A211-4E86-BB51-7E07B80C9233}
Visual C++ 2008 x86 Runtime - (v9.0.30729)-->MsiExec.exe /X{F333A33D-125C-32A2-8DCE-5C5D14231E27}
Visual C++ 2008 x86 Runtime - v9.0.30729.01-->C:\Windows\system32\msiexec.exe /x {F333A33D-125C-32A2-8DCE-5C5D14231E27} /qb+ REBOOTPROMPT=""
Windows Live installer-->MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
Windows Live Messenger-->MsiExec.exe /X{508CE775-4BA4-4748-82DF-FE28DA9F03B0}
Windows Live OneCare safety scanner-->"C:\Program Files\Windows Live Safety Center\UnInstall.exe"
Windows Live OneCare safety scanner-->MsiExec.exe /X{FE0646A7-19D0-41B4-A2BB-2C35D644270D}
WinRAR archiver-->C:\Program Files\WinRAR\uninstall.exe
WinZip 12.0-->MsiExec.exe /X{CD95F661-A5C4-44F5-A6AA-ECDD91C240B7}

======Security center information======

AS: Windows Defender (disabled)

======System event log======

Computer Name: IslandParkEs-PC
Event Code: 7009
Message: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
Record Number: 40921
Source Name: Service Control Manager
Time Written: 20080721165245.000000-000
Event Type: Error
User:

Computer Name: IslandParkEs-PC
Event Code: 4226
Message: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.
Record Number: 40901
Source Name: Tcpip
Time Written: 20080721160920.593485-000
Event Type: Warning
User:

Computer Name: IslandParkEs-PC
Event Code: 4226
Message: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.
Record Number: 40899
Source Name: Tcpip
Time Written: 20080721155038.688285-000
Event Type: Warning
User:

Computer Name: IslandParkEs-PC
Event Code: 4226
Message: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.
Record Number: 40898
Source Name: Tcpip
Time Written: 20080721154238.613885-000
Event Type: Warning
User:

Computer Name: IslandParkEs-PC
Event Code: 4226
Message: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.
Record Number: 40897
Source Name: Tcpip
Time Written: 20080721153756.632085-000
Event Type: Warning
User:

=====Application event log=====

Computer Name: IslandParkEs-PC
Event Code: 6006
Message: The winlogon notification subscriber <TrustedInstaller> took 64 second(s) to handle the notification event (CreateSession).
Record Number: 522
Source Name: Microsoft-Windows-Winlogon
Time Written: 20070802142712.000000-000
Event Type: Warning
User:

Computer Name: IslandParkEs-PC
Event Code: 6005
Message: The winlogon notification subscriber <TrustedInstaller> is taking long time to handle the notification event (CreateSession).
Record Number: 521
Source Name: Microsoft-Windows-Winlogon
Time Written: 20070802142708.000000-000
Event Type: Warning
User:

Computer Name: IslandParkEs-PC
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-200868871-1399349571-1993212167-1000:
Process 556 (\Device\HarddiskVolume1\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-200868871-1399349571-1993212167-1000

Record Number: 496
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20070802142238.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: IslandParkEs-PC
Event Code: 3086
Message: The system locale has changed. Existing data will be deleted and the index must be recreated.

Context: Windows Application, SystemIndex Catalog

Record Number: 428
Source Name: Microsoft-Windows-Search
Time Written: 20070802134019.000000-000
Event Type: Warning
User:

Computer Name: IslandParkEs-PC
Event Code: 1008
Message: The Windows Search Service is attempting to remove the old catalog.

Record Number: 392
Source Name: Microsoft-Windows-Search
Time Written: 20070802133142.000000-000
Event Type: Warning
User:

=====Security event log=====

Computer Name: IslandParkEs-PC
Event Code: 4672
Message: Special privileges assigned to new logon.

Subject:
Security ID: S-1-5-18
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon ID: 0x3e7

Privileges: SeAssignPrimaryTokenPrivilege
SeTcbPrivilege
SeSecurityPrivilege
SeTakeOwnershipPrivilege
SeLoadDriverPrivilege
SeBackupPrivilege
SeRestorePrivilege
SeDebugPrivilege
SeAuditPrivilege
SeSystemEnvironmentPrivilege
SeImpersonatePrivilege
Record Number: 1285
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20070821110204.168993-000
Event Type: Audit Success
User:

Computer Name: IslandParkEs-PC
Event Code: 4624
Message: An account was successfully logged on.

Subject:
Security ID: S-1-5-18
Account Name: ISLANDPARKES-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Logon Type: 5

New Logon:
Security ID: S-1-5-18
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon ID: 0x3e7
Logon GUID: {00000000-0000-0000-0000-000000000000}

Process Information:
Process ID: 0x24c
Process Name: C:\Windows\System32\services.exe

Network Information:
Workstation Name:
Source Network Address: -
Source Port: -

Detailed Authentication Information:
Logon Process: Advapi
Authentication Package: Negotiate
Transited Services: -
Package Name (NTLM only): -
Key Length: 0

This event is generated when a logon session is created. It is generated on the computer that was accessed.

The subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

The logon type field indicates the kind of logon that occurred. The most common types are 2 (interactive) and 3 (network).

The New Logon fields indicate the account for whom the new logon was created, i.e. the account that was logged on.

The network fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.

The authentication information fields provide detailed information about this specific logon request.
- Logon GUID is a unique identifier that can be used to correlate this event with a KDC event.
- Transited services indicate which intermediate services have participated in this logon request.
- Package name indicates which sub-protocol was used among the NTLM protocols.
- Key length indicates the length of the generated session key. This will be 0 if no session key was requested.
Record Number: 1284
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20070821110204.168993-000
Event Type: Audit Success
User:

Computer Name: IslandParkEs-PC
Event Code: 4648
Message: A logon was attempted using explicit credentials.

Subject:
Security ID: S-1-5-18
Account Name: ISLANDPARKES-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7
Logon GUID: {00000000-0000-0000-0000-000000000000}

Account Whose Credentials Were Used:
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon GUID: {00000000-0000-0000-0000-000000000000}

Target Server:
Target Server Name: localhost
Additional Information: localhost

Process Information:
Process ID: 0x24c
Process Name: C:\Windows\System32\services.exe

Network Information:
Network Address: -
Port: -

This event is generated when a process attempts to log on an account by explicitly specifying that account’s credentials. This most commonly occurs in batch-type configurations such as scheduled tasks, or when using the RUNAS command.
Record Number: 1283
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20070821110204.168993-000
Event Type: Audit Success
User:

Computer Name: IslandParkEs-PC
Event Code: 4672
Message: Special privileges assigned to new logon.

Subject:
Security ID: S-1-5-18
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon ID: 0x3e7

Privileges: SeAssignPrimaryTokenPrivilege
SeTcbPrivilege
SeSecurityPrivilege
SeTakeOwnershipPrivilege
SeLoadDriverPrivilege
SeBackupPrivilege
SeRestorePrivilege
SeDebugPrivilege
SeAuditPrivilege
SeSystemEnvironmentPrivilege
SeImpersonatePrivilege
Record Number: 1282
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20070821110204.106593-000
Event Type: Audit Success
User:

Computer Name: IslandParkEs-PC
Event Code: 4624
Message: An account was successfully logged on.

Subject:
Security ID: S-1-5-18
Account Name: ISLANDPARKES-PC$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Logon Type: 5

New Logon:
Security ID: S-1-5-18
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon ID: 0x3e7
Logon GUID: {00000000-0000-0000-0000-000000000000}

Process Information:
Process ID: 0x24c
Process Name: C:\Windows\System32\services.exe

Network Information:
Workstation Name:
Source Network Address: -
Source Port: -

Detailed Authentication Information:
Logon Process: Advapi
Authentication Package: Negotiate
Transited Services: -
Package Name (NTLM only): -
Key Length: 0

This event is generated when a logon session is created. It is generated on the computer that was accessed.

The subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

The logon type field indicates the kind of logon that occurred. The most common types are 2 (interactive) and 3 (network).

The New Logon fields indicate the account for whom the new logon was created, i.e. the account that was logged on.

The network fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.

The authentication information fields provide detailed information about this specific logon request.
- Logon GUID is a unique identifier that can be used to correlate this event with a KDC event.
- Transited services indicate which intermediate services have participated in this logon request.
- Package name indicates which sub-protocol was used among the NTLM protocols.
- Key length indicates the length of the generated session key. This will be 0 if no session key was requested.
Record Number: 1281
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20070821110204.106593-000
Event Type: Audit Success
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\hp\bin\Python;c:\Program Files\Common Files\Roxio Shared\DLLShared\;c:\Program Files\Common Files\Roxio Shared\DLLShared\;c:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 6 Stepping 5, GenuineIntel
"PROCESSOR_REVISION"=0605
"NUMBER_OF_PROCESSORS"=1
"RoxioCentral"=c:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
"PLATFORM"=HPD
"PCBRAND"=Presario
"OnlineServices"=Online Services
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip

-----------------EOF-----------------
stugreen
Regular Member
 
Posts: 25
Joined: September 30th, 2009, 6:27 am

Re: Help Please

Unread postby Wingman » October 29th, 2009, 1:53 pm

Hello Stu,
Good job hanging in there. :)
Please print these instructions as you will have to reboot your computer.

I'm mentioning the RAM situation again, as I believe this is crucial for the overall performance of the computer.
Even though Microsoft's Windows Vista recommended system requirements indicate Vista (Home Basic) will run on as little as 512mb,
it is advisable to have at least 1 to 2 gb to run Vista, without having tremendous lag time.
RAM has gotten cheaper and you could use Crucial Memory Advisor™ tool to scan your system and determine what kind and how much memory you could purchase and install. Adding additional memory is one of the most cost effective ways to increase your computer's performance.

Additionally, there are a couple of programs being executed when your computer starts up, that are not needed at boot time. This can also help in the overall computer performance. The programs are:
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
jusched.exe is used to look for and schedule updates to Java... this is not needed at startup time.
This update process can be performed via the Control Panel entry for Java.

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
wmpnscfg.exe is used to alert users when a new media device is found on the network.
Wmpnscfg is also responsible for starting the Windows Media Player Network Sharing Service (NSS) and then waits for notifications from the service.
When wmpnscfg is notified that a new media device is available on the network, it displays a popup in the system tray that informs the user about the availability of the new device. If the user clicks the popup, wmpnscfg launches Windows Media Player, which displays a dialog box that asks the user to either allow or deny sharing with the new device.

If you want to discontinue having these programs run when the computer starts up... perform ALL the steps. Doing this WILL NOT REMOVE the programs, only prevent them from starting at boot time. Otherwise, please start with Step 2.

Please print these instructions as you will have to reboot your computer.

Step 1.
Bypass this step if you want to keep the 2 startup program executions.
Fix HijackThis entries
  1. Run HijackThis
    If using Vista, you must right click (hijackthis.exe) and choose "Run As Administrator".
    Located in C:\Program Files\Trend Micro\hijackthis.exe
    • If you are on the Main Menu page... Click "Do a system scan only"
    • If you are on the "scan & fix stuff" page... Press the Scan...button.
  2. When the scan finishes...Place a check mark next to the following entries (if they are still present):
      *Only check those items listed below *
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
  3. After checking these items... CLOSE ALL open windows except HijackThis
  4. Click the Fix Checked ...button...to remove the entries you checked.
  5. Choose YES...when prompted to fix the selected items.
    Once it has fixed them, close HijackThis and reboot your computer normally.
  6. Run HijackThis again...
      If using Vista, you must right click (hijackthis.exe) and choose "Run As Administrator".
    • If you are on the "scan & fix stuff" page... Press the Main Menu...button.
    • On the Main Menu...click on the "Do a system scan and save a Log file"...button.
  7. When the scan is finished... Notepad will open with a saved log file called "hijackthis.log"
  8. Paste the contents of hijackthis.log file in your next reply.

Step 2.
ESET NOD32 Online Scan
Note: You - will - need to use Internet Explorer for this scan!
Vista users: You will need to to right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
Please temporarily disable your Anti-virus real-time protection. If active, it could impact the online scan.
AVG 8.5
Please open the AVG 8.5 Control Center, by right clicking on the AVG icon on task bar.
  1. Click on Open AVG Interface.
  2. Double click on Resident Shield
  3. Deselect the option to "Enable Resident Shield."
  4. Save changes, and exit the application.
  5. To re-enable AVG 8.5, please select "Enable Resident Shield" again.

Please go to ESET Online Scanner - © ESET All Rights Reserved... to run an online scan.
** Make sure you are using an account that has Administrative privileges **
    Press the "ESET Online Scanner" button.
  1. Check the box next to "YES, I accept the Terms of Use."
  2. Click "Start"... a window will open... it may appear nothing is happening... please be patient.
  3. Click Yes... at the run ActiveX prompt. Click Install... at the install ActiveX prompt.
    Once installed, the scanner will be initialized.
  4. Click "Start". Make sure that the options:
    • Remove found threats is UNCHECKED
    • Leave the "default" settings under Advanced as they are, if not set , please check:
      • Scan for potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth Technology
  5. Click "Start"... ESET scanner will begin to download the virus signatures database.
    When the signatures have been downloaded, the scan will start automatically.
  6. Wait for the scan to finish... it may take a while... please be patient. When the scan is finished...
  7. Use Notepad to open the log file located at C:\Program Files\EsetOnlineScanner\log.txt
  8. Copy and paste the contents of log.txt in your next reply.

Remember to enable your Anti-virus protection... before continuing!

Step 3.
Please include in your next reply:
  1. Any problem executing the instructions?
  2. New HJT log (ONLY if Step 1 was performed)
  3. ESET online scan results.
  4. How is the computer behaving?
Thanks,
Wingman
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Wingman
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Re: Help Please

Unread postby stugreen » October 30th, 2009, 8:13 am

No problems at all, instructions were very clear.

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=6
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6050
# api_version=3.0.2
# EOSSerial=bac7ae9a6f324a41b978fa246c492077
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2009-10-15 08:29:31
# local_time=2009-10-15 04:29:31 (-0500, Eastern Daylight Time)
# country="Canada"
# lang=9
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=1026 61 83 100 7169605449588
# compatibility_mode=5889 61 66 100 549102531111725
# scanned=178882
# found=0
# cleaned=0
# scan_time=4853
# version=6
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6050
# api_version=3.0.2
# EOSSerial=bac7ae9a6f324a41b978fa246c492077
# end=stopped
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2009-10-30 10:42:16
# local_time=2009-10-30 06:42:16 (-0500, Eastern Daylight Time)
# country="Canada"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=1026 61 83 100 7728545141548
# compatibility_mode=5889 61 66 100 561710177309497
# scanned=21043
# found=0
# cleaned=0
# scan_time=444
esets_scanner_update returned -1 esets_gle=53251
# version=6
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6050
# api_version=3.0.2
# EOSSerial=bac7ae9a6f324a41b978fa246c492077
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2009-10-30 12:05:24
# local_time=2009-10-30 08:05:24 (-0500, Eastern Daylight Time)
# country="Canada"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=1026 61 83 100 7778429427548
# compatibility_mode=5889 61 66 100 561760061595497
# scanned=176585
# found=0
# cleaned=0
# scan_time=4943
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:30:41 AM, on 30/10/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\wpcumi.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OneNote Table Of Contents.onetoc2
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O13 - Gopher Prefix:
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resour ... cctrl2.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 7664 bytes


Computer is behaving very well. I will take your advice and install more RAM once this process is complete, thanks again for everything!
stugreen
Regular Member
 
Posts: 25
Joined: September 30th, 2009, 6:27 am

Re: Help Please

Unread postby Wingman » October 31st, 2009, 10:21 am

Hello Stu,
The ESET scan log and your HJT log, both look good. No signs of any malware. :)

Congratulations... you system is clean :cheers:

Let's do a little housekeeping and clean up some of the tools we used.
These are not for everyday use and if used improperly, could damage your machine.

Step 1.
OTC
Let's perform some housekeeping and cleanup some of the tools we used.
Please download OTC.exe... by OldTimer. Save it to your desktop.
  1. Right click on OTC.exe and select Run As Administrator.
  2. Click on Allow, then click on CleanUp!.
  3. Click "Yes" to the Begin cleanup process? prompt.
  4. Click "Yes" ... when prompted to reboot the computer to remove files.
Your computer should restart automatically. If it doesn't, please do so manually.

Step 2.
Create a System Restore Point
  1. Right-click on Computer ... select Properties.
  2. In the left pane under Tasks ... click System protection.
    If UAC prompts for an administrator password or approval, type the password or give your "permission to continue".
  3. Select System Protection ...then choose Create.
  4. In the System Restore dialog box, type a description for the restore point ... click Create, again.
    A window will pop up with "The Restore Point was created successfully" confirmation message.
  5. Click OK ...then close the System Restore dialog.
Now you have a clean restore point to use if you need to restore your system.

You also have ERUNT which can be used regularly to create a backup of your registry.
In the event Window's System Restore fails to function properly, it never hurts to have a backup.

Step 3.
Perform Disk Cleanup
Let's do some housekeeping now...
Note: You have to have administrative rights to run Disk Cleanup for all users.
  1. Click the Vista Start... button. Type disk in the Start Search text entry box.
  2. Double click the Disk Cleanup entry, from the matching program list.
  3. In the Disk Cleanup options...select "Files from all users on this computer"
    If the Disk Cleanup: Drive Selection dialog box appears:
    • Select the drive where Windows Vista is installed. (Normally, this would be C:\ drive)
    • Press the "OK"...button.
    Disk Cleanup will begin space saving calculations.
  4. When the calculations are finished... Press the More Options tab.
  5. In the "System Restore and Shadow Copies" section... select "Clean up" button.
  6. Press the "Delete"... button, at the "Are you sure..." prompt.
    Disk Cleanup will begin cleaning up old files and restore points.
  7. Exit Disk Cleanup.
This will remove all restore points except the one you just created..

Now that you are clean, please follow these simple guidelines in order to help keep your computer clean and secure:

Update your Antivirus programs and other security products regularly.
Avoid new threats that could infect your system. You can also check if any application updates are needed for your PC.
Secunia Software Inspector - Copyright © Secunia.
F-secure Health Check - Copyright © F-Secure Corporation.

Visit Microsoft often.
Keep on top of critical updates , as well as other updates for your computer.
Using Windows Update in Windows Vista
What is Windows Update?
Microsoft Update Home

You can try...some free programs, that will help improve your computer's security.
These kinds of protection programs (adware, spyware, etc...) tend to overlap in coverages.
Many feel that having a "layered" protection scheme, is beneficial. Each individual has to decide what works best for their situation.
There are many available...here are a few you can look into, if you want. :)

Malwarebytes' Anti-Malware
You already have this installed. This is an excellent scanner and should be used on a regular babsis. Remember to get updates first, before running a scan.
Tutorials are available for installing and running, Malwarebytes' Anti-Malware.
Powerful, easy to use and free. For real-time protection you will have to purchase the product.

Spybot Search and Destroy
Do not enable Spybot's Teatimer protection, if you have WinPatrol installed. System conflicts can occur.
Download it from © Safer Networking Ltd. Just choose a mirror and off you go.
A Spybot tutorial can be found Here.

SpywareBlaster
If using Internet Explorer 8 and using the SmartScreen Filter, do not install. Can inhibit browser performance.
Download it from © Javacool Software LLC.
A SpywareBlaster knowledgebase can be found Here.

WinPatrol
Do not install if you have installed Spybot Search & Destroy and enabled Teatimer protection. System conflicts can occur.
Download it from Copyright © BillP Studios
Information about how WinPatrol works, is available Here

Firetrust SiteHound
You can find information and download it from © Firetrust Ltd

3rd Party Firewall
Looking over your log, I don't see any evidence of a third party firewall installed. If you do have one installed or are using Vista's built in firewall, that's fine.
As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world.
Firewalls protect against hackers and malicious intruders.
If you do not have a firewall installed...
I strongly recommend you download a free (for personal use) firewall NOW that monitors traffic in both directions... from one of these excellent vendors:
  1. Comodo (Is now bundled with AV software, toolbar and search provider. Opt to install only the firewall software... uncheck the rest)
  2. ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)
  3. Ashampoo
  4. Agnitum
  5. Sunbelt/Kerio ... (30 day free trial)
Remember to use only one firewall at the same time.

Read - stay informed.
Please check out these articles:
Tony Klein's "How did I get infected in the first place?"
How to prevent Malware:© miekiemoes - Microsoft MVP - Consumer Security .

Please let me know you completed Steps 1, 2 and 3...successfully and that you have read these recommendations.
Once I receive your reply, I will request this topic be closed as resolved.


Stay Safe! 8)
Wingman
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Re: Help Please

Unread postby Wingman » November 2nd, 2009, 12:32 pm

3 Day Response
Hi Stu,
It has been 2 days since my last post to you.
  • Do you still need help with this problem?
  • Do you need more time?
  • Are you having problems understanding or following my instructions?
Just let me know what's going on otherwise...
After 24 hrs., if you have not replied to this thread... it will be closed!
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Re: Help Please

Unread postby stugreen » November 2nd, 2009, 4:20 pm

All is working well and I had no issues with your instructions at all. I Have left AVG installed (it updated to 9.0) and am using Windows Firewall. I will make sure to do regular back-ups and keep all my software up to date. Thank you so much for all you have done, your help has been invaluable.
stugreen
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Posts: 25
Joined: September 30th, 2009, 6:27 am

Re: Help Please

Unread postby Wingman » November 3rd, 2009, 8:43 am

Glad we could help. :)
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Re: Help Please

Unread postby Carolyn » November 3rd, 2009, 8:27 pm

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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