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Request for help

Unread postby rexer_boy » September 27th, 2009, 6:20 am

Dear Admin & Friends,

I am having problem with my personal desktop computer. Whenever I try to open any browser including My Computer, My Documents, so on. there were the logs when i used MGADiag.exe please help me out.

Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Blocked VLK
Validation Code: 3

Cached Validation Code: N/A
Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
Windows Product ID: 76487-640-8365391-23478
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {0CA6E912-02B4-4D80-AD85-FC770D9759AD}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070714]
File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070714]
File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070714]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0CA6E912-02B4-4D80-AD85-FC770D9759AD}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23478</PID><PIDType>1</PIDType><SID>S-1-5-21-1004336348-602609370-839522115</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080812000000.000000+000</Date></BIOS><HWID>623D3EF70184EE78</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Nepal Standard Time(GMT+05:45)</TimeZone><iJoin>0</iJoin><SBID><stat>1</stat><msppid></msppid><name>Rogue/ Master of Disaster</name><model>Black XP v8 Remastered</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65484</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: no
Marker string from BIOS: N/A
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A
rexer_boy
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Posts: 1
Joined: September 27th, 2009, 6:13 am
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Re: Request for help

Unread postby Gary R » September 28th, 2009, 3:08 am

I have moved this post from the other persons thread that you attempted to hijack.

If you wish to be helped create your own topic and post to that.

Also, by posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so that we can give you appropriate instructions, and this information is provided by a HijackThis log.

This thread will now be closed.

If you still need help, please start a new thread with:-
  • A HijackThis log.
  • Details of the problems you're experiencing.
  • Any messages or error codes you may have got.

If for any reason you can't run HijackThis, please let us know in your post.
User avatar
Gary R
Administrator
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Posts: 21864
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire


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