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Unable to Load Adobe Flasplayer possible due to virus!

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Unable to Load Adobe Flasplayer possible due to virus!

Unread postby myoungpepper » September 25th, 2009, 11:38 am

I am currently having issues downloading Adobe Flashplayer, among some other less frustrating issues. I had help thru MRU in May and things were running good then. I'm not sure when this started, but it's been happening for at least 2 mo's. every time I attempt to update Adobe. I am getting an "NSIS ERROR that says: The installer you are trying to use is corrupted or incomplete. This could be the result of a damaged disk, a failed download or a virus. It may be possible to skip this check using the /NCRC command line switch (NOT RECOMMENDED)." After I clicked on the download button, it locked up my AOL program. Now when I sign on, it won't open up because the program is still attempting to load in AOL. I am using IE to corrospond. Attached is my hijack this log. Looking forward to getting this worked out. :)

Logfile of HijackThis v1.99.1
Scan saved at 10:19:37 AM, on 9/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\1199131984\ee\AOLSoftware.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AOL 9.1\waol.exe
c:\program files\aol toolbar\AolTbServer.exe
C:\Program Files\AOL 9.1\shellmon.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Gamevance - {0ED403E8-470A-4a8a-85A4-D7688CFE39A3} - C:\Program Files\Gamevance\gamevancelib32.dll (file missing)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Gamevance Text - {BEAC7DC8-E106-4C6A-931E-5A42E7362883} - C:\Program Files\Gamevance\gvtl.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1199131984\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://aolcom.pogo.com/cdl/launcher/Pog ... taller.CAB
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://fb.familylink.com/we_are_related ... oader5.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se5483.cab
O16 - DPF: {6FE79ACA-A498-45E5-8BC4-1B9F380CE468} (Abx(gh) Control) - http://aolsvc.aol.com/onlinegames/ghadv ... /abxgh.cab
O16 - DPF: {74E4A24D-5224-4F05-8A41-99445E0FC22B} (GameHouse Games Player) - http://aolsvc.aol.com/onlinegames/free- ... player.cab
O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} (WildfireActiveXHost Class) - http://legacy.aolsvc.aol.com/onlinegame ... axhost.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://aolsvc.aol.com/onlinegames/free- ... player.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {DC75FEF6-165D-4D25-A518-C8C4BDA7BAA6} (CPlayFirstDinerDashControl Object) - http://clubgames.pogo.com/online2/pogop ... 0.0.80.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/defaul ... der_v6.cab
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PictureTaker - LANovation - C:\WINDOWS\System32\PCTKRNT.SYS
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
myoungpepper
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Posts: 27
Joined: May 16th, 2009, 1:17 am
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Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby Cypher » October 1st, 2009, 12:52 pm

Hi, Welcome to the Malware Removal forum.
My name is Cypher, and I will be helping you with your malware problems.
Before we begin...please note the following important guidelines.
  • The instructions being given are for YOUR computer and system only!.
    Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
  • If you don't know or understand something, please don't hesitate to ask.
  • Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
  • Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • Please DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
  • Print each set of instructions... if possible...your Internet connection might not be available during some fix processes.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • The logs from the tools we use can take some time to research so please be patient.

    If you follow these guidelines, things should proceed smoothly. :)
    I am currently reviewing your log, and will return as soon as possible with your instructions.



    In the meantime Please post an Uninstall list.

    1. Open HijackThis.
    2. Click on the Open the Misc Tools section button.
    3. Look under System tools.
    4. Click on the Open Uninstall Manager... button.
    5. Click on the Save list... button.
    6. It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
    7. Notepad will open. Please post this log in your next reply.


In your next reply.

1. Uninstall list
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Cypher
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Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby myoungpepper » October 1st, 2009, 1:14 pm

3ivx MPEG-4 5.0.1 Decoder (remove only)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.2
Adobe Shockwave Player 11
Agatha Christie Mystery Pack
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 3.0
Atlantis - Sky Patrol (remove only)
Atlantis Bundle
avast! Antivirus
Bonjour
CCleaner (remove only)
City Sights Seattle
Consumer Input Software (remove only)
Copy Utility
Critical Update for Windows Media Player 11 (KB959772)
Device drivers for Simple Backup
DoMore
Download Updater (AOL LLC)
DVD Suite
EPSON Photo Print
EPSON TWAIN 5
FoneSync
Gamevance
Gateway Internet Links
GTW V.92 Modem
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
ImageMixer for HDD Camcorder
iPhone Configuration Utility
iTunes
Java(TM) 6 Update 13
Logitech QuickCam
Logitech® Camera Driver
Lottso! Deluxe (remove only)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2001
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Viewer 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Word 2000 SR-1
Microsoft Works 2001 Setup Launcher
Microsoft Works 6.0
Microsoft Works 7.0
Microsoft Works Suite Add-in for Microsoft Word
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
muvee Plugin 1.0
MySpaceIM
Nero 7 Essentials
neroxml
NVIDIA Windows 2000/XP Display Drivers
OptiPix Pro
Photo Viewer
PICTUREKA! MUSEUM MAYHEM
PowerDVD
PowerProducer
QuickTime
RealPlayer
ScanToWeb
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Sony Picture Utility
The Sims Complete Collection
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB969497)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Virtual Earth 3D (Beta)
Windows Imaging Component
Windows Internet Explorer 8
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinPatrol 2009
Women’s Murder Club Twice in a Blue Moon
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
myoungpepper
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Posts: 27
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Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby Cypher » October 2nd, 2009, 11:00 am

Hi myoungpepper.


RSIT (Random's System Information Tool)

Please download RSIT by random/random... and save it to your desktop.
  • Double click on RSIT.exe to run it.
  • Please read the disclaimer... click on Continue.
  • RSIT will start running. When done... 2 logs files...will be produced.
  • The first one, "log.txt", << will be maximized
  • The second one, "info.txt", << will be minimized.
Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)


Next.


Please download GMER Rootkit Scanner from Here.
  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO

    Image
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in your next reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Note: Do not run any programs while Gmer is running.


In your next reply.

1. RSIT log.txt file contents and info.txt file contents.
2. Gmer.txt log.
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Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby myoungpepper » October 2nd, 2009, 1:48 pm

Hi Cypher, I downloaded RSIT to my desktop as instructed. I double clicked to run it, and clicked on Continue after reading the disclaimer. After the scan was complete, there was only 1 log produced. The "info.txt" log did not show minimized on the tool bar. This is what I got.

Logfile of random's system information tool 1.06 (written by random/random)
Run by Owner at 2009-10-02 12:41:16
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 95 GB (72%) free of 131 GB
Total RAM: 511 MB (51% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:41:41 PM, on 10/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\1199131984\ee\AOLSoftware.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AOL 9.1\waol.exe
C:\Program Files\AOL 9.1\shellmon.exe
C:\Documents and Settings\Owner\Desktop\RSIT.exe
C:\Program Files\trend micro\Owner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Gamevance - {0ED403E8-470A-4a8a-85A4-D7688CFE39A3} - C:\Program Files\Gamevance\gamevancelib32.dll (file missing)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Gamevance Text - {BEAC7DC8-E106-4C6A-931E-5A42E7362883} - C:\Program Files\Gamevance\gvtl.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1199131984\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://aolcom.pogo.com/cdl/launcher/Pog ... taller.CAB
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://fb.familylink.com/we_are_related ... oader5.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se5483.cab
O16 - DPF: {6FE79ACA-A498-45E5-8BC4-1B9F380CE468} (Abx(gh) Control) - http://aolsvc.aol.com/onlinegames/ghadv ... /abxgh.cab
O16 - DPF: {74E4A24D-5224-4F05-8A41-99445E0FC22B} (GameHouse Games Player) - http://aolsvc.aol.com/onlinegames/free- ... player.cab
O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} (WildfireActiveXHost Class) - http://legacy.aolsvc.aol.com/onlinegame ... axhost.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://aolsvc.aol.com/onlinegames/free- ... player.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {DC75FEF6-165D-4D25-A518-C8C4BDA7BAA6} (CPlayFirstDinerDashControl Object) - http://clubgames.pogo.com/online2/pogop ... 0.0.80.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/defaul ... der_v6.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PictureTaker - LANovation - C:\WINDOWS\System32\PCTKRNT.SYS
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

--
End of file - 9394 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0ED403E8-470A-4a8a-85A4-D7688CFE39A3}]
Gamevance - C:\Program Files\Gamevance\gamevancelib32.dll []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3049C3E9-B461-4BC5-8870-4C09146192CA}]
RealPlayer Download and Record Plugin for Internet Explorer - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll [2009-08-15 312928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}]
Yahoo! IE Services Button - C:\Program Files\Yahoo!\Common\yiesrvc.dll [2006-10-31 198136]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}]
AOL Toolbar Loader - C:\Program Files\AOL Toolbar\aoltb.dll [2008-11-05 1275176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll [2009-09-18 762864]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BEAC7DC8-E106-4C6A-931E-5A42E7362883}]
Gamevance Text - C:\Program Files\Gamevance\gvtl.dll [2009-08-16 233472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-05-24 35840]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-05-24 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{DE9C389F-3316-41A7-809B-AA305ED9D922} - AOL Toolbar - C:\Program Files\AOL Toolbar\aoltb.dll [2008-11-05 1275176]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"HostManager"=C:\Program Files\Common Files\AOL\1199131984\ee\AOLSoftware.exe [2008-06-24 41824]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]
"WinPatrol"=C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe [2009-04-20 337216]
"HPDJ Taskbar Utility"=C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe [2001-09-12 196608]
"avast!"=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe [2009-08-17 81000]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2009-09-05 417792]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2008-02-27 68856]
"AOL Fast Start"=C:\Program Files\AOL 9.1\AOL.EXE [2007-10-27 50528]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOL Fast Start]
C:\Program Files\AOL 9.1\AOL.EXE [2007-10-27 50528]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTFMON.EXE]
[]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
C:\Program Files\iTunes\iTunesHelper.exe [2009-09-21 305440]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe [2007-02-08 774168]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MoneyAgent]
C:\Program Files\Microsoft Money\System\Money Express.exe [2000-07-19 176183]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
[]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MySpaceIM]
C:\Program Files\MySpace\IM\MySpaceIM.exe [2008-12-12 9555968]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\qttask.exe [2009-09-05 417792]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SmileboxTray]
C:\Documents and Settings\Owner\Application Data\Smilebox\SmileboxTray.exe [2008-01-28 201352]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2008-02-27 68856]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE [2007-08-30 4670704]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^ImageMixer for HDD Camcorder.lnk]
C:\PROGRA~1\PIXELA\IMAGEM~1\IMX3LA~1.EXE [2006-06-08 1871872]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
C:\PROGRA~1\Logitech\DESKTO~1\8876480\Program\LOGITE~1.EXE -startup []

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
C:\PROGRA~1\MICROS~4\Office\OSA9.EXE [2000-08-08 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Owner^Start Menu^Programs^Startup^Picture Motion Browser Media Check Tool.lnk]
C:\DOCUME~1\KATHER~2\MYDOCU~1\VOLUME~1\SPUVOL~1.EXE [2007-01-15 344064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableTaskMgr"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"DisableTaskMgr"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=149
"NoWindowsUpdate"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Common Files\aol\acs\AOLDial.exe"="C:\Program Files\Common Files\aol\acs\AOLDial.exe:*:Enabled:AOL Connectivity Service Dialer"
"C:\Program Files\Common Files\aol\acs\AOLacsd.exe"="C:\Program Files\Common Files\aol\acs\AOLacsd.exe:*:Enabled:AOL Connectivity Service"
"C:\Program Files\Common Files\aol\1199131984\ee\aolsoftware.exe"="C:\Program Files\Common Files\aol\1199131984\ee\aolsoftware.exe:*:Enabled:AOL Shared Components"
"C:\Program Files\Common Files\aol\TopSpeed\3.0\aoltpsd3.exe"="C:\Program Files\Common Files\aol\TopSpeed\3.0\aoltpsd3.exe:*:Enabled:AOL TopSpeed"
"C:\Program Files\Common Files\aol\Loader\aolload.exe"="C:\Program Files\Common Files\aol\Loader\aolload.exe:*:Enabled:AOL Loader"
"C:\Program Files\Common Files\aol\System Information\sinf.exe"="C:\Program Files\Common Files\aol\System Information\sinf.exe:*:Enabled:AOL System Information"
"C:\Program Files\AOL 9.0\waol.exe"="C:\Program Files\AOL 9.0\waol.exe:*:Enabled:AOL"
"C:\Program Files\AOL 9.0\aol.exe"="C:\Program Files\AOL 9.0\aol.exe:*:Enabled:AOL 9.0"
"C:\Program Files\MSN Gaming Zone\Windows\chkrzm.exe"="C:\Program Files\MSN Gaming Zone\Windows\chkrzm.exe:159.153.235.1/255.255.255.255:Enabled:Internet Checkers"
"C:\Program Files\AOL 9.1\waol.exe"="C:\Program Files\AOL 9.1\waol.exe:*:Enabled:AOL"
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\Program Files\Yahoo!\Messenger\YServer.exe"="C:\Program Files\Yahoo!\Messenger\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\Program Files\Java\jre1.6.0_05\bin\java.exe"="C:\Program Files\Java\jre1.6.0_05\bin\java.exe:*:Enabled:Java(TM) Platform SE binary"
"C:\Program Files\Java\jre1.6.0_05\bin\javaw.exe"="C:\Program Files\Java\jre1.6.0_05\bin\javaw.exe:*:Enabled:Java(TM) Platform SE binary"
"C:\Program Files\Mozilla Firefox\firefox.exe"="C:\Program Files\Mozilla Firefox\firefox.exe:*:Enabled:Mozilla Firefox"
"C:\Program Files\AOL 9.1\aol.exe"="C:\Program Files\AOL 9.1\aol.exe:*:Enabled:AOL 9.1"
"C:\Program Files\Nero\Nero 7\Nero ShowTime\ShowTime.exe"="C:\Program Files\Nero\Nero 7\Nero ShowTime\ShowTime.exe:*:Enabled:Nero ShowTime Essentials"
"C:\Program Files\CallWave\IAM.exe"="C:\Program Files\CallWave\IAM.exe:*:Enabled:CallWave"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\WINDOWS\system32\sessmgr.exe"="C:\WINDOWS\system32\sessmgr.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\Program Files\MySpace\IM\MySpaceIM.exe"="C:\Program Files\MySpace\IM\MySpaceIM.exe:*:Enabled:MySpace Instant Messenger"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b2e973e0-4adf-11de-ab33-0015e9faa97f}]
shell\AutoRun\command - F:\system\viewer\FlipVideoforPC.exe
shell\Flip Video for PC\command - F:\system\viewer\FlipVideoforPC.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{fcb5d914-be44-11dd-a9a2-0015e9faa97f}]
shell\AutoRun\command - G:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2009-09-24 22:03:58 ----D---- C:\Program Files\iPod
2009-09-24 22:03:36 ----D---- C:\Program Files\iTunes
2009-09-24 21:42:46 ----D---- C:\Program Files\iPhone Configuration Utility
2009-09-11 00:48:51 ----D---- C:\Documents and Settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-09-08 17:18:44 ----HDC---- C:\WINDOWS\$NtUninstallKB968816_WM9$
2009-09-08 17:18:37 ----HDC---- C:\WINDOWS\$NtUninstallKB956844$

======List of files/folders modified in the last 1 months======

2009-10-02 12:41:41 ----D---- C:\Program Files\trend micro
2009-10-02 12:40:17 ----D---- C:\WINDOWS\Prefetch
2009-10-02 12:39:41 ----A---- C:\WINDOWS\win.ini
2009-10-02 12:23:04 ----SD---- C:\WINDOWS\Downloaded Program Files
2009-10-02 12:12:14 ----D---- C:\WINDOWS\Temp
2009-10-02 08:24:01 ----D---- C:\WINDOWS\system32\CatRoot2
2009-10-02 05:15:49 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-10-01 18:33:12 ----D---- C:\WINDOWS\system32
2009-10-01 12:13:57 ----D---- C:\Program Files\Hijackthis
2009-09-28 17:26:30 ----D---- C:\Program Files\AOL 9.1
2009-09-28 17:23:45 ----D---- C:\Program Files\Common Files\aolshare
2009-09-24 22:06:32 ----SHD---- C:\WINDOWS\Installer
2009-09-24 22:06:31 ----HD---- C:\Config.Msi
2009-09-24 22:03:58 ----RD---- C:\Program Files
2009-09-24 22:03:56 ----D---- C:\Program Files\Common Files\Apple
2009-09-23 17:51:09 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP
2009-09-22 08:29:36 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-09-18 22:48:13 ----D---- C:\Documents and Settings\Owner\Application Data\Flood Light Games
2009-09-18 22:36:38 ----D---- C:\Program Files\Oberon Media
2009-09-17 04:12:33 ----D---- C:\WINDOWS
2009-09-16 14:30:57 ----D---- C:\WINDOWS\system32\drivers
2009-09-16 14:30:54 ----HD---- C:\WINDOWS\inf
2009-09-12 17:31:57 ----D---- C:\Documents and Settings\All Users\Application Data\Flood Light Games
2009-09-12 17:28:07 ----D---- C:\Program Files\MSN Games
2009-09-11 22:04:34 ----D---- C:\Documents and Settings\Owner\Application Data\Apple Computer
2009-09-11 00:50:39 ----DC---- C:\WINDOWS\system32\DRVSTORE
2009-09-11 00:46:01 ----D---- C:\Program Files\QuickTime
2009-09-10 23:05:22 ----A---- C:\WINDOWS\NeroDigital.ini
2009-09-08 17:18:41 ----A---- C:\WINDOWS\imsins.BAK
2009-09-08 17:18:34 ----HD---- C:\WINDOWS\$hf_mig$
2009-09-08 17:18:20 ----D---- C:\WINDOWS\ie8updates
2009-09-06 12:47:55 ----D---- C:\WINDOWS\network diagnostic

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 Aavmker4;avast! Asynchronous Virus Monitor; C:\WINDOWS\system32\drivers\Aavmker4.sys [2009-08-17 26944]
R1 aswSP;avast! Self Protection; C:\WINDOWS\system32\drivers\aswSP.sys [2009-08-17 114768]
R1 aswTdi;avast! Network Shield Support; C:\WINDOWS\system32\drivers\aswTdi.sys [2009-08-17 51376]
R2 aswFsBlk;aswFsBlk; C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2009-08-17 20560]
R2 aswMon2;avast! Standard Shield Support; C:\WINDOWS\system32\drivers\aswMon2.sys [2009-08-17 94160]
R3 A5AGU;D-Link USB Wireless Network Adapter Service; C:\WINDOWS\system32\DRIVERS\A5AGU.sys [2006-09-21 347648]
R3 aswRdr;aswRdr; C:\WINDOWS\system32\drivers\aswRdr.sys [2009-08-17 23152]
R3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\System32\DRIVERS\e100b325.sys [2001-08-17 117760]
R3 FilterService;UVC Filter Service; C:\WINDOWS\system32\DRIVERS\lvuvcflt.sys [2007-02-03 22560]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2009-05-18 26600]
R3 GTWModem;GTW V.92 Modem; C:\WINDOWS\System32\DRIVERS\GWMDM.sys [2001-08-15 1141888]
R3 LVcKap;Logitech AEC Driver; C:\WINDOWS\system32\DRIVERS\LVcKap.sys [2007-02-06 1691808]
R3 LVMVDrv;Logitech Machine Vision Engine Loader; C:\WINDOWS\system32\DRIVERS\LVMVDrv.sys [2007-02-06 1964064]
R3 lvpopflt;Logitech POP Suppression Filter; C:\WINDOWS\system32\DRIVERS\lvpopflt.sys [2007-02-03 1507232]
R3 LVPr2Mon;Logitech LVPr2Mon Driver; C:\WINDOWS\system32\DRIVERS\LVPr2Mon.sys [2007-02-06 25632]
R3 LVUSBSta;Logitech USB Monitor Filter; C:\WINDOWS\system32\drivers\LVUSBSta.sys [2007-02-03 41504]
R3 LVUVC;Logitech QuickCam Pro 5000(UVC); C:\WINDOWS\system32\DRIVERS\lvuvc.sys [2007-02-03 1939360]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 nv4;nv4; C:\WINDOWS\System32\DRIVERS\nv4_mini.sys [2001-08-30 829305]
R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2001-08-24 442168]
R3 usbaudio;USB Audio Driver (WDM); C:\WINDOWS\system32\drivers\usbaudio.sys [2008-04-13 60032]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\System32\DRIVERS\usbccgp.sys [2008-04-13 32128]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys [2003-01-10 33588]
S1 intelppm;Intel Processor Driver; C:\WINDOWS\System32\DRIVERS\intelppm.sys [2008-04-13 36352]
S3 ac97intc;Intel(r) 82801 Audio Driver Install Service (WDM); C:\WINDOWS\system32\drivers\ac97intc.sys [2001-08-17 96256]
S3 BCMModem;BCM V.90 56K Modem; C:\WINDOWS\System32\DRIVERS\BCMDM.sys [2001-08-17 871388]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2008-04-13 17024]
S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
S3 mouhid;Mouse HID Driver; C:\WINDOWS\System32\DRIVERS\mouhid.sys [2001-08-17 12160]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2008-04-13 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2008-04-13 85248]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2008-04-13 10880]
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2008-04-13 11136]
S3 SSKBFD;Webroot Spy Sweeper Keylogger Shield Keyboard Filter; C:\WINDOWS\System32\Drivers\sskbfd.sys [2008-01-04 23920]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2008-04-13 15232]
S3 USBAAPL;Apple Mobile USB Driver; C:\WINDOWS\System32\Drivers\usbaapl.sys [2009-08-28 40448]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 usbvideo;USB Video Device (WDM); C:\WINDOWS\System32\Drivers\usbvideo.sys [2008-04-13 121984]
S3 WpdUsb;WpdUsb; C:\WINDOWS\System32\Drivers\wpdusb.sys [2006-10-18 38528]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2008-04-13 19200]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AOL ACS;AOL Connectivity Service; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [2006-10-23 46640]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-05-29 144712]
R2 aswUpdSv;avast! iAVS4 Control Service; C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe [2009-08-17 18752]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\Alwil Software\Avast4\ashServ.exe [2009-08-17 138680]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-05-24 152984]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-01-17 61440]
R2 LVPrcSrv;Process Monitor; c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe [2007-02-06 109344]
R2 NVSvc;NVIDIA Driver Helper Service; C:\WINDOWS\System32\nvsvc32.exe [2001-08-30 57344]
R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared Files\RichVideo.exe [2005-08-07 167936]
R3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe [2009-08-17 254040]
R3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Alwil Software\Avast4\ashWebSv.exe [2009-08-17 352920]
S2 LVSrvLauncher;LVSrvLauncher; C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe [2007-02-06 105248]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-08 183280]
S3 idsvc;Windows CardSpace; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-09-21 545568]
S3 NBService;NBService; C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe [2007-05-07 779824]
S3 NMIndexingService;NMIndexingService; C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe [2007-05-07 271920]
S3 PictureTaker;PictureTaker; C:\WINDOWS\System32\PCTKRNT.SYS [2007-12-29 45056]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

-----------------EOF-----------------

If there is anything else I should do, please let me know.

Thanks,
Matcine Pepper
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Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby Cypher » October 2nd, 2009, 3:24 pm

Hi myoungpepper.

Did you run GMER as instructed?
Please post the Gmer.txt log.
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Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby myoungpepper » October 2nd, 2009, 5:40 pm

OMG, what a PAIN!
I did d/l and run the GMER Scanner and boy this opened a can of worms that seems to be determined not to let me complete this clean-up process. I just went through explaining the whole scenereo and before I could finish, the whole screen cleared out on me, so I will attempt to explain again!
After following your instructions, the scan took about 2 hrs. to run. When it finally completed, my system wacked out! My WinPatrol kept showing me programs that were wanting to start up that it should have already been showing as start-up programs. I attempted to copy the scan info to place on this log and my system froze up. I clicked on the start button and attempted to go to "all programs" only to see the files were empty. As I scrolled the cursor across the programs on the pop-up menu from the start button each one would disappear as the cursor went over it. I could never get anything to work. Then I started getting an error saying there was not enough memory/space on the system to perform the task I was trying to perform. This was with anything I tried. I fianlly had to shut down and restart. Once I did that, the programs were showing in the start-up menu, but my wireless network connection was disabled. I still don't know what to do to get the scan info to you, am sure it's gone since I had to restart my system. If I have to run it again, how do I copy the info and get it here. It didn't show up on a Notebook page and I'm not sure how to put it on one.

I hope what I've explained makes some kind of sense to you and you can continue to guide me thru all of this. Thanks for your help and patience.

Mpepper
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Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby Cypher » October 3rd, 2009, 11:51 am

Hi myoungpepper.

Lets try this.

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

Next


  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO

    Image
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in your next reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Note: Do not run any programs while Gmer is running.

In your next reply.

1. Gmer.txt log.
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Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby myoungpepper » October 3rd, 2009, 12:21 pm

Hi Cypher,

I really hate to sound dumb, but you said after I reboot in safe mode to double click on the .exe file. I understand all your instructions but this! Where do I find the .exe file? Is that the gmer program on my desktop I loaded yesterday? I have learned alot, but still am such a novice when it comes to this stuff. I can only imagine how frustrating it is to work with someone with even less knowledge than me..lol. Also, my system is old and I remember when I had to reboot in safe mode b4 it wouldn't work tapping on F8, but I don't remember what I had to tap on. I think it was F1. Does that sound right to you? Thanks for all of your help and your patience. Have a great day!

Mpepper
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Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby Cypher » October 3rd, 2009, 12:25 pm

Hi :)
Sorry my mistake, yes Double click on the Gmer.exe file.
Don't worry your doing great :thumbup: just post the gmer log when ready tapping on F8 should work.
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Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby myoungpepper » October 3rd, 2009, 3:19 pm

Okay, I tried to log on to safe mode and tapping on F8 didn't work. It gave me the option to select a boot device. So, I tried F1 and it didn't work either. It put me in the BIOS Mode. Non of these had the option to start up in "safe mode". So, I'm once again at a loss as to what to do. Should I try to run the GMER scan in regular mode once again, or is there something else I can do to get into Safe Mode?
myoungpepper
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Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby Cypher » October 4th, 2009, 11:12 am

Hi myoungpepper.

Ok lets try a different scan.

Please Download SysProt Antirootkit
you will find it at the bottom of the page under attachments, or you can get it from one of the mirrors.

Unzip it into a folder on your desktop.
  • Double click Sysprot.exe to start the program.
  • Click on the Log tab.
  • In the Write to log box select all items and check Hidden Objects Only at the bottom of the window.
  • Click on the Create Log button on the bottom right.
  • After a few seconds a new window should appear.
  • Select Scan Root Drive. Click on the Start button.
  • When it is complete a new window will appear to indicate that the scan is finished.
  • The log will be saved automatically in the same folder Sysprot.exe was extracted to. Open the text file and copy/paste the log here.


Next


Please download BootCheck.exe to your desktop.
  • Double click BootCheck.exe to run the check
  • When complete, a Notepad window will open with some text in it
  • Save the Notepad file to your desktop as BootCheck.txt
  • Copy the contents of BootCheck.txt and post it in your next reply


In your next reply.

1.Sysprot log.
2. BootCheck.txt log.
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Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby myoungpepper » October 7th, 2009, 9:06 am

Hi Cypher,

Hopefully this is the info you need. I think I followed your instructions correctly. :)

SysProt AntiRootkit v1.0.1.0
by swatkat

******************************************************************************************
******************************************************************************************

No Hidden Processes found

******************************************************************************************
******************************************************************************************
Kernel Modules:
Module Name: \SystemRoot\System32\Drivers\dump_atapi.sys
Service Name: ---
Module Base: F473E000
Module End: F4756000
Hidden: Yes

Module Name: \SystemRoot\System32\Drivers\dump_WMILIB.SYS
Service Name: ---
Module Base: F8B00000
Module End: F8B02000
Hidden: Yes

******************************************************************************************
******************************************************************************************
SSDT:
Function Name: ZwClose
Address: F53366B8
Driver Base: F532E000
Driver End: F534F000
Driver Name: \SystemRoot\System32\Drivers\aswSP.SYS

Function Name: ZwCreateKey
Address: F5336574
Driver Base: F532E000
Driver End: F534F000
Driver Name: \SystemRoot\System32\Drivers\aswSP.SYS

Function Name: ZwDeleteValueKey
Address: F5336A52
Driver Base: F532E000
Driver End: F534F000
Driver Name: \SystemRoot\System32\Drivers\aswSP.SYS

Function Name: ZwDuplicateObject
Address: F533614C
Driver Base: F532E000
Driver End: F534F000
Driver Name: \SystemRoot\System32\Drivers\aswSP.SYS

Function Name: ZwOpenKey
Address: F533664E
Driver Base: F532E000
Driver End: F534F000
Driver Name: \SystemRoot\System32\Drivers\aswSP.SYS

Function Name: ZwOpenProcess
Address: F533608C
Driver Base: F532E000
Driver End: F534F000
Driver Name: \SystemRoot\System32\Drivers\aswSP.SYS

Function Name: ZwOpenThread
Address: F53360F0
Driver Base: F532E000
Driver End: F534F000
Driver Name: \SystemRoot\System32\Drivers\aswSP.SYS

Function Name: ZwQueryValueKey
Address: F533676E
Driver Base: F532E000
Driver End: F534F000
Driver Name: \SystemRoot\System32\Drivers\aswSP.SYS

Function Name: ZwRestoreKey
Address: F533672E
Driver Base: F532E000
Driver End: F534F000
Driver Name: \SystemRoot\System32\Drivers\aswSP.SYS

Function Name: ZwSetValueKey
Address: F53368AE
Driver Base: F532E000
Driver End: F534F000
Driver Name: \SystemRoot\System32\Drivers\aswSP.SYS

******************************************************************************************
******************************************************************************************
No Kernel Hooks found

******************************************************************************************
******************************************************************************************
No IRP Hooks found

******************************************************************************************
******************************************************************************************
Ports:
Local Address: OWNER-KT69IWGH8:1130
Remote Address: 24.143.193.16:HTTP
Type: TCP
Process: C:\Program Files\AOL 9.1\waol.exe
State: ESTABLISHED

Local Address: OWNER-KT69IWGH8:1129
Remote Address: A96-17-51-191.DEPLOY.AKAMAITECHNOLOGIES.COM:HTTP
Type: TCP
Process: C:\Program Files\AOL 9.1\waol.exe
State: ESTABLISHED

Local Address: OWNER-KT69IWGH8:1033
Remote Address: BY2MSG1030117.GATEWAY.EDGE.MESSENGER.LIVE.COM:1863
Type: TCP
Process: C:\Program Files\Messenger\msmsgs.exe
State: ESTABLISHED

Local Address: OWNER-KT69IWGH8:NETBIOS-SSN
Remote Address: 0.0.0.0:0
Type: TCP
Process: System
State: LISTENING

Local Address: OWNER-KT69IWGH8:27015
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
State: LISTENING

Local Address: OWNER-KT69IWGH8:12143
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
State: LISTENING

Local Address: OWNER-KT69IWGH8:12119
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
State: LISTENING

Local Address: OWNER-KT69IWGH8:12110
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
State: LISTENING

Local Address: OWNER-KT69IWGH8:12080
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
State: LISTENING

Local Address: OWNER-KT69IWGH8:12025
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
State: LISTENING

Local Address: OWNER-KT69IWGH8:5354
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\Program Files\Bonjour\mDNSResponder.exe
State: LISTENING

Local Address: OWNER-KT69IWGH8:5152
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\Program Files\Java\jre6\bin\jqs.exe
State: LISTENING

Local Address: OWNER-KT69IWGH8:1026
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\WINDOWS\system32\alg.exe
State: LISTENING

Local Address: OWNER-KT69IWGH8:MICROSOFT-DS
Remote Address: 0.0.0.0:0
Type: TCP
Process: System
State: LISTENING

Local Address: OWNER-KT69IWGH8:EPMAP
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\WINDOWS\system32\svchost.exe
State: LISTENING

Local Address: OWNER-KT69IWGH8:5353
Remote Address: NA
Type: UDP
Process: C:\Program Files\Bonjour\mDNSResponder.exe
State: NA

Local Address: OWNER-KT69IWGH8:1900
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\svchost.exe
State: NA

Local Address: OWNER-KT69IWGH8:138
Remote Address: NA
Type: UDP
Process: System
State: NA

Local Address: OWNER-KT69IWGH8:NETBIOS-NS
Remote Address: NA
Type: UDP
Process: System
State: NA

Local Address: OWNER-KT69IWGH8:123
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\svchost.exe
State: NA

Local Address: OWNER-KT69IWGH8:1900
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\svchost.exe
State: NA

Local Address: OWNER-KT69IWGH8:1128
Remote Address: NA
Type: UDP
Process: C:\Program Files\AOL 9.1\waol.exe
State: NA

Local Address: OWNER-KT69IWGH8:1051
Remote Address: NA
Type: UDP
Process: C:\Program Files\Common Files\aol\1199131984\ee\aolsoftware.exe
State: NA

Local Address: OWNER-KT69IWGH8:1049
Remote Address: NA
Type: UDP
Process: C:\Program Files\Common Files\aol\acs\AOLacsd.exe
State: NA

Local Address: OWNER-KT69IWGH8:1034
Remote Address: NA
Type: UDP
Process: C:\Program Files\Messenger\msmsgs.exe
State: NA

Local Address: OWNER-KT69IWGH8:123
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\svchost.exe
State: NA

Local Address: OWNER-KT69IWGH8:55312
Remote Address: NA
Type: UDP
Process: C:\Program Files\Bonjour\mDNSResponder.exe
State: NA

Local Address: OWNER-KT69IWGH8:4500
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\lsass.exe
State: NA

Local Address: OWNER-KT69IWGH8:1025
Remote Address: NA
Type: UDP
Process: C:\Program Files\Bonjour\mDNSResponder.exe
State: NA

Local Address: OWNER-KT69IWGH8:500
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\lsass.exe
State: NA

Local Address: OWNER-KT69IWGH8:MICROSOFT-DS
Remote Address: NA
Type: UDP
Process: System
State: NA

******************************************************************************************
******************************************************************************************
No hidden files/folders found
Last edited by myoungpepper on October 7th, 2009, 9:13 am, edited 1 time in total.
myoungpepper
Regular Member
 
Posts: 27
Joined: May 16th, 2009, 1:17 am

Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby myoungpepper » October 7th, 2009, 9:11 am

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !

Contents of C:\boot.ini:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
myoungpepper
Regular Member
 
Posts: 27
Joined: May 16th, 2009, 1:17 am

Re: Unable to Load Adobe Flasplayer possible due to virus!

Unread postby Cypher » October 8th, 2009, 12:37 pm

Hi myoungpepper.

Add/Remove programs
  • Click on start
  • Then Run
  • In the open text entry box please copy/paste appwiz.cpl Then click enter.
  • Press the "Remove" or "Change/Remove"...button to uninstall the following.

Gamevance
Adobe Flash Player 10
Adobe Flash Player 10 Plugin


Next.

Is see you have Malwarebytes' Anti-Malware installed.

  • Launch Malwarebytes' Anti-Malware, Check for Updates >> Perform Quick Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Check all items except items in the C:\System Volume Information folder... and click Remove Selected.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Next.

Please download and install Adobe Flash Player from Here
Note: Uncheck Free McAfee Security Scan (optional) Before downloading

Next.

RSIT (Random's System Information Tool)

  • Ensure rsit.exe is on your desktop
  • Click the Windows Start then Run
  • Copy/paste the following into the run box & click OK
  • "%userprofile%\desktop\rsit.exe" /info
  • Click Continue at the disclaimer screen
  • Once it has finished, two logs will open, log.txt <<will be maximized and info.txt <<will be minimized
  • Copy & paste the contents of both logs in your next reply

In your next reply.

1. Malwarebytes log.
2. RSIT log.txt file contents and info.txt file contents.
3. Please let me know how your computer is performing now.
User avatar
Cypher
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Location: Land Of The Leprechauns
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