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Network adapters have yellow caution sign -Router issue

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Re: Network adapters have yellow caution sign -Router issue

Unread postby Dakeyras » October 9th, 2009, 8:51 am

Hi. :)

My PC Repair guy has cleaned my computer, he did not want to format. He believes in cleaning first
Your choice to heed my advice or not and I hope this chap has not charged your good self excessively.

Could you check my logs again to see if my notebook is now clean? By the way I'm posting this with the ex-infected and now clean laptop.
I could actually decline as I do not appreciate being used as a free check up service...........however fortunately for you I am prepared to do so. ;)

Norton/Symantec RT:

Please download the Norton Removal Tool and Save it to your Desktop.

  • Close all programs and double-click the Norton_Removal_Tool.exe then click Run
  • Follow the on-screen instructions.
  • Restart the computer if asked.
  • Then delete Norton_Removal_Tool.exe from your desktop.

Next:

Older versions of Java are a security risk and can be used a s a means to re-infect a system. We will update this in due course.

Now please go to Start >> Control Panel >> Add/Remove Programs and remove the following (if present):

J2SE Runtime Environment 5.0 Update 2

To do so, click once on each of the above in turn to highlight and then click on the Remove button.

Note: Take extra care in answering questions posed by any Uninstaller. Some questions may be worded to deceive you into keeping the program.

Next:

Please re-open HiJackThis and select Scan. Check the boxes next to all the entries listed below (if present):

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... earch.html
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O8 - Extra context menu item: &Search - ?p=ZRfox000
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSIns ... cat_uid=12


Now click on Fix Checked. Close HiJackThis.

Next:

Click Start >> Run and type cleanmgr in the box and press OK.

  • Ensure the boxes for Temporary Files, Temporary Internet Files and Recycle Bin are checked.
  • You can choose to check other boxes if you wish but they are not required.
  • Click on OK then Yes.
  • Now Reboot(restart) your computer.

Malwarebytes Anti-Malware:

  • Launch the application, Check for Updates >> Perform a Quick Scan
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

When completed the above, please post back the following in the order asked for:

  • How is you computer performing now, any further symptoms and or problems encountered?
  • Malwarebytes Anti-Malware Log.
  • A new HijackThis Log.
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Dakeyras
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Re: Network adapters have yellow caution sign -Router issue

Unread postby gabol » October 11th, 2009, 6:38 pm

Thank you for deciding to help me. I appreciate it very much. By the way, my PC repair man charged me $20 dollars.

answer to your questions...
I did notice that sometimes the mouse pointer moves/slides on the screen by it self. It's NOT doing it now as I write this.
Also, malwarebytes would not create a log. I ran it three times, then I rebooted, then I ran it again and it would not open notepad and create a log in malwarebytes log tab.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:29:24 PM, on 10/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Kodak\printer\center\KodakSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice
O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Program Files\Agnitum\Outpost Firewall\feedback.exe" /dump:os_startup
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Enviar a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {22E5D91F-89E6-4405-AD9C-0AF27BA6F06B} (HidInputMonitorX Control) - file:///D:/components/hidinputmonitorx.ocx
O16 - DPF: {4F63D44B-6274-4D60-8AB1-CAA7116B8AF3} (A9Helper.A9) - file:///D:/components/A9.ocx
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4388671796
O16 - DPF: {7030CC6C-1A88-4591-BB5A-651B9F7F0C30} (WMVHDRatingCtrl Class) - file:///D:/components/wmvhdrating.ocx
O16 - DPF: {CCA0B877-CB5E-4ADC-AD30-457C379512DD} (Gif89 Lite Class) - http://192.168.0.35/xplugLite.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll c:\progra~1\google\google~2\goec62~1.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Unknown owner - C:\Program Files\Ares\chatServer.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe

--
End of file - 10019 bytes
gabol
Regular Member
 
Posts: 48
Joined: July 21st, 2009, 11:08 am

Re: Network adapters have yellow caution sign -Router issue

Unread postby Dakeyras » October 12th, 2009, 3:53 am

Hi. :)

Thank you for deciding to help me. I appreciate it very much. By the way, my PC repair man charged me $20 dollars.
You're welcome, well thats not what I would call excessive, quite reasonable actually and remarkably cheap.

I did notice that sometimes the mouse pointer moves/slides on the screen by it self. It's NOT doing it now as I write this.
Hmmm maybe the actual mouse settings are over sensitive, check via:

Press Start >> Run... copy/paste the following command into the box and press OK:
Code: Select all
control mouse
Adjust the settings to what you wish.
malwarebytes would not create a log. I ran it three times, then I rebooted, then I ran it again and it would not open notepad and create a log in malwarebytes log tab.
OK please check in the below location if any logs are to be found:-

C:\Documents and Settings\(Your Profile Name)\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs

Peer to Peer Advice

I notice you have Ares Chatroom server installed, please remove this and any other P2P applications you may have installed as per the forum policy, thank you.

P2P (peer to peer) file sharing programmes must be removed.

Then create a HijackThis Uninstall List as follows, run HJT and click on Open the Misc Tools section.

  • Click Open Uninstall Manager...
  • Click Save list... and save it to your Desktop.
  • Copy and paste the file uninstall_list.txt into your next reply.

Disable Spybot S&D TeaTimer's Registry Guard:

At present this will be in conflict with both Malwarebytes' Anti-Malware Protection Module and Winpatrol, as in it will cause a system conflict. Plus lesson overall online protection.

My advice would be to keep this as a on-demand scanner only.

  • If you have version 1.5 or 1.6, right click the Spybot Icon in the system tray near the clock (looks like a blue/white calendar with a padlock symbol).
  • Click once on Resident Protection, then right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
  • Go to Start > All Programs > Spybot - Search & Destroy > Spybot Search & Destroy.
  • Click on Mode > Advanced Mode. When it prompts you, click Yes.
  • On the left hand side, click on Tools.
  • Check this box if it is not yet ticked: Resident.
  • You will notice that Resident is now added under Tools. Click on Resident.
  • Uncheck this box: Resident "TeaTimer" (Protection of over-all system settings) active.
  • Exit Spybot Search & Destroy.
  • Restart your computer for the changes to take effect.

Note: The above must be completed before proceeding any further!

Next:

Temporarily disable WinPatrol(so it will not hinder the HJT removals below, it will automatically start after the system reboot):-

  • Right click on the WinPatrol system tray icon.
  • Select Exit Program.

Please re-open HiJackThis and select Do a system scan only. Check the boxes next to all the entries listed below (if present):

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript


Now click on Fix Checked. Close HiJackThis.

Next:

Next click Start >> Run and type cleanmgr in the box and press OK.

  • Ensure the boxes for Temporary Files, Temporary Internet Files and Recycle Bin are checked.
  • You can choose to check other boxes if you wish but they are not required.
  • Click on OK then Yes.
  • Now Reboot(restart) your computer.

New Java Installation:

  • Click here to visit Java's website.
  • Scroll down to Java SE Runtime Environment (JRE) 6 Update 16. Click on Download.
  • Select Windows from the drop-down list for Platform.
  • Select Multi-language from the drop-down list for Language.
  • Check (tick) I agree to the Java SE Runtime Environment 6 License Agreement box and click on Continue.
  • Click on jre-6u16-windows-i586.exe link to download it and save this to a convenient location.
  • Double click on jre-6u16-windows-i586.exe to install Java.

Run Kaspersky Online AV Scanner:

Go to this Kaspersky website and perform an online antivirus scan.

Note: Use Internet Explorer for this scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

This online tuturial will help explain how to use the aforementioned online scan.

When completed the above, please post back the following:

  • How is you computer performing now? Any problems encountered and or any further symptoms?
  • Uninstall List..
  • Kaspersky report.
  • A new HijackThis Log.
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Dakeyras
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MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: Network adapters have yellow caution sign -Router issue

Unread postby gabol » October 12th, 2009, 5:51 pm

Hi,

The computer seems to be running fine. I still could not create a log in malwarebytes, but I did find under: documents and settings/xxx/data applications/xxx/malwarebytes..... protection-log.txt
I could not find Ares Chatroom to delete. I do remember deleting Ares about 3 months ago. I did a search and found nothing. My mouse is respond better after some setting changes.

7-Zip 9.04 beta
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Anchor Service CS4
Adobe Bridge CS4
Adobe CMaps CS4
Adobe Color - Photoshop Specific CS4
Adobe Color EU Extra Settings CS4
Adobe Color JA Extra Settings CS4
Adobe Color NA Recommended Settings CS4
Adobe Color Video Profiles CS CS4
Adobe CSI CS4
Adobe Default Language CS4
Adobe Device Central CS4
Adobe Drive CS4
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS4
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Linguistics CS4
Adobe Media Player
Adobe Media Player
Adobe Output Module
Adobe PDF Library Files CS4
Adobe Photoshop CS4
Adobe Photoshop CS4
Adobe Photoshop CS4
Adobe Photoshop CS4 Support
Adobe Reader 9.1
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe Shockwave Player
Adobe Type Support CS4
Adobe Update Manager CS4
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS4
AdobeColorCommonSetCMYK
AdobeColorCommonSetRGB
Advanced SystemCare 3
aiofw
aioocr
aioprnt
aioscnnr
Apple Software Update
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Autodesk DWF Viewer
Autodesk Express Viewer
avast! Antivirus
Canon SELPHY DS810
Canon Utilities CP Printer Guide
Canon Utilities Easy-PhotoPrint
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
CCleaner (remove only)
CCScore
center
Choice Guard
Citrix ICA Web Client
Compresor WinRAR
Conexant AC-97 Audio
Conexant Data Fax Modem with SmartCP
Connect
Corel Painter X
Corel Painter X
Creative MediaSource 5
Disc2Phone
DV Network Software
Easy Internet Sign-up
ESPNMotion
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
fflink
Free DWG Viewer 5.2
GemMaster Mystic
Google Earth
Google Update Helper
Help_CTR
helptut
helpug
Herramienta de carga de Windows Live
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
HP Deskjet 3840
HP Deskjet 3840 Series
HP Dual TV Tuner / Digital Video Recorder Driver
HP Extended Capabilities 5.3
HP Help and Support
HP Image Zone for Media Center PC
HP Image Zone Plus 4.5.3
HP Imaging Device Functions 5.3
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
HP Tunes
HP Wireless Assistant 1.01 A2
ImageMixer VCD2
InterActual Player
iTunes
kgcbaby
kgcbase
kgchday
kgchlwn
kgcinvt
kgckids
kgcmove
kgcvday
KODAK All-in-One Printer Software
ksdip
kuler
Learn2 Player (Uninstall Only)
Macromedia Flash Player
Malwarebytes' Anti-Malware
MathPlayer
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2005
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (Spanish) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel 2007 Help Actualización (KB963678)
Microsoft Office Excel MUI (Spanish) 2007
Microsoft Office Groove MUI (Spanish) 2007
Microsoft Office InfoPath MUI (Spanish) 2007
Microsoft Office OneNote MUI (Spanish) 2007
Microsoft Office Outlook 2007 Help Actualización (KB963677)
Microsoft Office Outlook MUI (Spanish) 2007
Microsoft Office Powerpoint 2007 Help Actualización (KB963669)
Microsoft Office PowerPoint MUI (Spanish) 2007
Microsoft Office Proof (Basque) 2007
Microsoft Office Proof (Catalan) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Galician) 2007
Microsoft Office Proof (Portuguese (Brazil)) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (Spanish) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (Spanish) 2007
Microsoft Office Shared MUI (Spanish) 2007
Microsoft Office Word 2007 Help Actualización (KB963665)
Microsoft Office Word MUI (Spanish) 2007
Microsoft Picture It! Express 9
Microsoft Picture It! Library 9
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
Moyea FLV Player version: 2.0.2.94
Mozilla Firefox (3.5.3)
MSN
MSN Encarta Plus Support Files
MSVCRT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
muvee autoProducer 4.0 - SE
neroxml
netbrdg
NOD32 v3.0.642 FiX1.2 by TemDono (31 days remaining forever up
OfotoXMI
oneworld Timetables
OpenMG Secure Module 3.4.01
Otto
Outpost Firewall 2009
Paint.NET v3.36
PCsync
PDF Settings CS4
Photoshop Camera Raw
Picasa 3
Print Lab Series
PrintKey2000
Quick Launch Buttons 5.10 A2
QuickTime
RawShooter essentials 2005
RealPlayer Basic
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Segoe UI
SFR
SHASTA
skin0001
SKINXSDK
Smart Defrag 1.11
Sonic Backup MyPC Special Edition for HP
Sonic Encoders
Sonic Update Manager
Sony Ericsson PC Suite
Spybot - Search & Destroy
SpywareBlaster 4.2
staticcr
Suite Shared Configuration CS4
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515 drivers.
tooltips
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Outlook 2007 Junk Email Filter (kb973514)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows XP (KB943729)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Update Manager
Vertus Fluid Mask 3 3.0.10
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VPRINTOL
WIDCOMM Bluetooth Software
Windows Easy Transfer
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
WinPatrol 2009
WIRELESS
Yahoo! Messenger
Yahoo! Toolbar for Internet Explorer
ZENcast Organizer

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Monday, October 12, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Monday, October 12, 2009 14:48:05
Records in database: 2960098
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 102741
Threats found: 1
Infected objects found: 1
Suspicious objects found: 0
Scan duration: 03:11:14


File name / Threat / Threats count
C:\Program Files\Online Services\AOL90US\comps\toolbar\toolbr.EXE Infected: not-a-virus:AdWare.Win32.SearchIt.t 1

Selected area has been scanned.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:26:49 PM, on 10/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Kodak\printer\center\KodakSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft IntelliPoint\Point32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice
O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Program Files\Agnitum\Outpost Firewall\feedback.exe" /dump:os_startup
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Enviar a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {22E5D91F-89E6-4405-AD9C-0AF27BA6F06B} (HidInputMonitorX Control) - file:///D:/components/hidinputmonitorx.ocx
O16 - DPF: {4F63D44B-6274-4D60-8AB1-CAA7116B8AF3} (A9Helper.A9) - file:///D:/components/A9.ocx
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4388671796
O16 - DPF: {7030CC6C-1A88-4591-BB5A-651B9F7F0C30} (WMVHDRatingCtrl Class) - file:///D:/components/wmvhdrating.ocx
O16 - DPF: {CCA0B877-CB5E-4ADC-AD30-457C379512DD} (Gif89 Lite Class) - http://192.168.0.35/xplugLite.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll c:\progra~1\google\google~2\goec62~1.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Unknown owner - C:\Program Files\Ares\chatServer.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe

--
End of file - 10312 bytes
gabol
Regular Member
 
Posts: 48
Joined: July 21st, 2009, 11:08 am

Re: Network adapters have yellow caution sign -Router issue

Unread postby Dakeyras » October 12th, 2009, 6:34 pm

Hi. :)

The computer seems to be running fine. I still could not create a log in malwarebytes, but I did find under: documents and settings/xxx/data applications/xxx/malwarebytes..... protection-log.txt
Try updating then running another scan, if still the same uninstall and reinstall.

If still no joy since it appears you have purchased a licence my best advice would be to create a support ticket here.

Next:

This flagged by the online scan:
File name / Threat / Threats count
C:\Program Files\Online Services\AOL90US\comps\toolbar\toolbr.EXE Infected: not-a-virus:AdWare.Win32.SearchIt.t 1
Is actually a false positive and not a cause for concern.

Disclaimer: Given the nature of the infections that were present on the machine, I give no guarantees about the security of this computer and have to the best of my abilities tried to ascertain the system is now indeed malware free.

Next:

Congratulations your computer now appears to be malware free!

Now I have some tasks for your good self to carry out as part of a clean up process and some advice about online safety.

Importance of Regular System Maintenance:

I advice you read both of the below listed topics as this will go a long way to keeping your Computer performing well.

Help! My computer is slow!

Also so is this:

What to do if your Computer is running slowly

OTC:

Please download OTC and save it to desktop. This tool will remove all the tools(and logs created)we used to clean your pc.

  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

Reset the System Restore points:

  • Create a new, clean System Restore point which you can use in case of future system problems:
  • Press Start >> All Programs >> Accessories >>System Tools >> System Restore
  • Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
  • Now remove old, infected System Restore points:
  • Next click Start >> Run and type cleanmgr in the box and press OK
  • Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
  • Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
  • Press OK and Yes to confirm

Now some advice for on-line safety:

Malwarebyte's Anti-Malware:

This is a excellent application and I advise you keep this installed. Check for updates and run a scan once a week.

Other installed security software:

Your presently installed application, avast! Antivirus automatically checks for updates and downloads/installs them with every system reboot and or periodically if the machine is left running providing a internet connection is active.

I advise you also run a complete scan with this also once per week.

Keep your system updated:

Microsoft releases patches for Windows and other products regularly:


Be careful when opening attachments and downloading files:

  • Never open email attachments, not even if they are from someone you know. If you need to open them, scan them with your antivirus program before opening.
  • Never open emails from unknown senders.
  • Beware of emails that warn about viruses that are spreading, especially those from antivirus vendors. These email addresses can be easily spoofed. Check the antivirus vendor websites to be sure.
  • Be careful of what you download. Only download files from known sources. Also, avoid cracked programs. If you need a particular program that costs too much for you, try finding free alternatives on Sourceforge or Pricelessware.

Stop malicious scripts:

Windows by default allow scripts (which is VBScript and JavaScript) to run and some of these scripts are malicious. Use Noscript by Symantec or Script Defender by AnalogX to handle these scripts.

Avoid Peer to Peer software:

P2P may be a great way to get lots of seemingly freeware, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well. My advice avoid these types of software applications.

Hosts File:

A Hosts file is like a phone book. You look up someone's name in the phone book before calling him/her. Similarly, your computer will look up the website's IP address before you can view the website.

Hosts file will replace your current Hosts file with another one containing well-known advertisement sites, spyware sites and other bad sites. This new Hosts file will protect you by re-directing these bad sites to 127.0.0.1.

Here are some Hosts files:


Only use one of the above!

Finally a educational source:

To learn more about how to protect yourself while on the internet read this article by Tony Klein:

So how did I get infected in the first place?

Some consider this article outdated, personally I still think it bares relevance and the author is well respected in the Anti-Malware community and by myself also!

Any questions, feel free to ask? If not stay safe!
User avatar
Dakeyras
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MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: Network adapters have yellow caution sign -Router issue

Unread postby chryssi2001 » October 14th, 2009, 12:50 pm

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
chryssi2001
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Posts: 14395
Joined: September 24th, 2006, 2:11 am
Location: far away
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