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Need Help Removing Malware Please

Unread postby jackie5 » September 23rd, 2009, 8:05 am

Spybot and System Restore Inoperative on Windows XP

Running from: C:\Documents and Settings\Jackie.YOUR-6307263345\Local Settings\Temporary Internet Files\Content.IE5\03CNN3C6\Win32kDiag[1].exe

Log file at : C:\Documents and Settings\Jackie.YOUR-6307263345\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Cannot access: C:\WINDOWS\$NtUninstallKB923191$\spuninst\spuninst.exe
jackie5
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Posts: 3
Joined: September 22nd, 2009, 2:10 pm
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Re: Need Help Removing Malware Please

Unread postby Gary R » September 23rd, 2009, 5:07 pm

Hi jackie5,

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so that we can give you appropriate instructions, and this information is provided by a HijackThis log.

This thread will now be closed.

If you still need help, please start a new thread with:-
  • A HijackThis log.
  • Details of the problems you're experiencing.
  • Any messages or error codes you may have got.

If for any reason you can't run HijackThis, please let us know in your post.

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Gary R
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Location: Yorkshire


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