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win32.clopack trojan downloader

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win32.clopack trojan downloader

Unread postby vjm » September 20th, 2009, 12:58 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:47:01 PM, on 9/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CSHelper.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\Shaw Secure\Common\FSMA32.EXE
C:\Program Files\Shaw Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\Shaw Secure\Common\FSMB32.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Shaw Secure\Common\FCH32.EXE
C:\Program Files\Shaw Secure\Common\FAMEH32.EXE
C:\Program Files\Shaw Secure\Anti-Virus\fsqh.exe
C:\Program Files\Shaw Secure\FSPC\fspc.exe
C:\Program Files\Shaw Secure\Common\FSM32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Shaw Secure\FSGUI\fsguidll.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Shaw Secure\FSAUA\program\fsaua.exe
C:\Program Files\Shaw Secure\Anti-Virus\fssm32.exe
C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
C:\Program Files\Shaw Secure\FSAUA\program\fsus.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsav32.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?o=101677&l=dis
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://toolbar.ask.com/toolbarv/askRedi ... t=&gc=1&q=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://toolbar.ask.com/toolbarv/askRedi ... t=&gc=1&q=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: DefaultSearchHook Class - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - C:\Program Files\AskSearch\bin\DefaultSearch.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Shaw Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Shaw Secure\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Search - ?p=ZK
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O20 - Winlogon Notify: __c00C9796 - C:\WINDOWS\system32\__c00C9796.dat (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\WINDOWS\system32\CSHelper.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Shaw Secure\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Shaw Secure\Common\FSMA32.EXE
O23 - Service: F-Secure ORSP Client (FSORSPClient) - F-Secure Corporation - C:\Program Files\Shaw Secure\ORSP Client\fsorsp.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7417 bytes
vjm
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Posts: 4
Joined: September 20th, 2009, 12:51 am
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Re: win32.clopack trojan downloader

Unread postby MWR 3 day Mod » September 25th, 2009, 3:55 pm

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
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Re: win32.clopack trojan downloader

Unread postby Wingman » September 26th, 2009, 8:20 pm

Hello... Welcome to the forum.
Sorry you had to wait. the forum is very busy.

My name is Wingman, and I'll be helping you with any malware problems.
HijackThis logs can take a while to research, so please be patient.

I am currently under the guidance of the MRU teachers, everything I post to you, has been reviewed by them.
This additional review process can add some extra time to my responses...but not too much
.
;)

Before we begin...please note the following important guidelines.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. DO NOT run any other fix or removal tools unless instructed to do so!
  3. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
  4. Please, if you have questions about something...ASK, don't guess or assume.
  5. Only- post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  6. Print each set of instructions...if possible...your Internet connection will not be available during some fix processes.
  7. Only- reply to this thread, do not start another ... Please, continue responding, until I give you the "All Clean"

If you follow these guidelines, things should proceed smoothly. :)
I am currently reviewing your log and will return, as soon as possible, with additional instructions.
In the meantime... please perform the following steps.

Please read these instructions carefully before executing and perform the steps, in the order given.
lf, you have any questions about or problems with, executing these instructions, <STOP> do not proceed, post back with the question or problem.

Step 1.
HJT - Uninstall Manager Log
    Please run HijackThis
      If you are on the "scan & fix stuff" page... Press the "Main Menu"...button.
  1. From the Main Menu...Press the "Open the Misc Tools"...button.
  2. Press the "Open Uninstall Manager... button.
  3. Press only the Save List...button.
  4. Press the "Save" button. The file "uninstall_list.txt" will be saved in your HJT folder.
  5. Copy and paste the contents of "uninstall_list.txt' in your next reply.

Step 2.
Please include in your next reply:
  1. HJT uninstall_list.txt file contents
Thanks,
Wingman
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Wingman
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Re: HJT uninstall_list.txt file contents

Unread postby vjm » September 26th, 2009, 9:29 pm

Sansa Media Converter
Ad-Aware SE Personal
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 8.1.5
Advanced SystemCare 3
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Belarc Advisor 7.2
Bonjour
CCleaner (remove only)
CDBurnerXP Pro 3
Compatibility Pack for the 2007 Office system
ContextTool
Critical Update for Windows Media Player 11 (KB959772)
Dell Driver Reset Tool
Dell Photo AIO Printer 924
DellSupport
Digital Content Portal
Digital Line Detect
DivX Plus DirectShow Filters
eBay Toolbar
Express Burn
Express Rip Uninstall
FrostWire 4.18.1
Glary Utilities 2.2.2.66
Google Desktop
Google Earth
Google Updater
HD Tune 2.55
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
HP Software Update
IL Download Manager
Image Resizer Powertoy for Windows XP
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internet Explorer Default Page
IObit Security 360 1.0
iPhone Configuration Utility
iTunes
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 5
Karen's Registry Pruner
Karen's Registry Pruner (C:\Program Files\Pruner\)
Karen's Registry Pruner (C:\Program Files\Pruner\) #3
Macromedia Shockwave Player
Map Button (Windows Live Toolbar)
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Digital Image Standard 2006
Microsoft Encarta Encyclopedia Standard 2006
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Plus! Digital Media Edition
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! for Windows XP
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Word 2002
Microsoft Works
Microsoft Works Suite 2006 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
MobileMe Control Panel
Modem Helper
Mozilla Firefox (3.0.5)
MSN
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Musicnotes Player
Musicnotes Software Suite 1.1
NCH Toolbox Uninstall
NetWaiting
OneCare Advisor (Windows Live Toolbar)
Popup Blocker (Windows Live Toolbar)
PowerDVD 5.6
QuickTime
RecordPad Sound Recorder
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Shaw Secure
Smart Defrag 1.11
Smart Menus (Windows Live Toolbar)
Sonic DLA
Sonic RecordNow Data
Spybot - Search & Destroy 1.4
Tabbed Browsing (Windows Live Toolbar)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
VC80CRTRedist - 8.0.50727.762
Viewpoint Manager (Remove Only)
Viewpoint Media Player
WavePad Uninstall
WebCyberCoach 3.2 Dell
Windows Genuine Advantage v1.3.0254.0
Windows Live Messenger
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix - KB895316
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
vjm
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Posts: 4
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Re: win32.clopack trojan downloader

Unread postby Wingman » October 1st, 2009, 8:00 am

Hello vjm,
I apologize for the delay getting back to you, the forum has been extremely busy.

Please do not run any "fix" programs and/or remove any files unless instructed to do so, by me. I need to see what's present in order to properly
diagnose the problem(s) and recommend corrective actions. Thanks.

Please read these instructions carefully before executing and then perform the steps, in the order given.
lf, you have any questions about or problems with, executing these instructions, <STOP> do not proceed, post back with the question or problem.

Step 1.
P2P Advisory!
IMPORTANT There are signs of one or more P2P (Peer to Peer) File Sharing Programs installed on your computer.
FrostWire 4.18.1

As long as you have the P2P program(s) installed, per Forum Policy, I can offer you no further assitance.
If you choose NOT to remove the program(s)...indicate that in your next reply and this topic will be closed.

Otherwise, please perform the following steps:
Remove P2P Program(s)
  1. Click on Start > Control Panel and double click on Add/Remove Programs.
  2. Locate the following program:
    FrostWire 4.18.1
    Internet Explorer Default Page
    <<--- Not P2P program but is either malware, installs malware, or is bundled with malware
  3. Click on the Change/Remove button to uninstall it.
    Repeat steps 2 and 3 for each program listed.
  4. When the program(s) have been uninstalled... Close Add/Remove Programs. Close Control Panel.
By using any form of P2P networking to download files you can anticipate infestations of malware to occur. The P2P program
itself, may be safe but the files may not... use P2P at your own risk! Keep in mind that this practice may be the source of your current malware infestation.
References... siting risk factors, using P2P programs: Malware: Help prevent the Infection and How to Prevent the Online Invasion of Spyware and Adware

Step 2.
RSIT (Random's System Information Tool)
Please download RSIT by random/random... save it to your desktop.
  1. Double click on RSIT.exe to run it... read the disclaimer... click on Continue.
  2. RSIT will start running. When done... 2 logs files...will be produced.
    The first one, "log.txt", will be maximized ... the second one, "info.txt", will be minimized.
  3. Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)

Step 3.
GMER
The downloaded file will have a random name... this prevents malware from detecting and blocking it.
Please download GMER... random file name.exe by GMER. An alternate (zip file) download site.
Note: Do not run any programs while Gmer is running. Save any work and close all opened windows.
**Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
  1. Double click on the random named.exe to execute. If asked, allow the gmer.sys driver load.
  2. If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO <--- Important!

    Image
    Click the image to enlarge it

  3. On the right panel, you'll see several boxes have been checked. Please UNCHECK the following:
    Refer to the image above for these entries
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All <-- don't miss this one
  4. If you don't get a warning then...
    • Click the Rootkit/Malware tab at the top of the GMER window.
  5. Click the Scan button.
  6. Once the scan has finished... click Copy. ... Do not close the GMER window yet...
  7. Open Notepad and paste (Ctrl+V) what you copied.
  8. Select "Save As" in Notepad...saving the file to your desktop as "gmerroot.txt"... then close Notepad.
    In the GMER window...
  9. Click on the >>> tab at the top of the GMER window. This displays the rest of the "selection" tabs for you.
  10. Click on the Autostart tab... then click on Scan button.
  11. Once the scan has finished... click Copy.
  12. Open Notepad (again) and paste (Ctrl+V) what you copied.
  13. Select "Save As" in Notepad...saving the file to your desktop as "gmerauto.txt"
  14. Copy and paste the contents of the files gmerroot.txt and gmerauto.txt in you next reply.

Step 4.
Please include in your next reply:
  1. Any problem executing the instructions?
  2. RSIT log and info.txt files contents
  3. GMER gmerroot and gmerauto.txt file contents
  4. How is the computer behaving?
Thanks,
Wingman
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Re: win32.clopack trojan downloader

Unread postby vjm » October 1st, 2009, 1:21 pm

Wingman:
Thank you very much for your help. Earlier this week I removed Frostwire, and the problem is solved.
vjm
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Posts: 4
Joined: September 20th, 2009, 12:51 am

Re: win32.clopack trojan downloader

Unread postby Wingman » October 1st, 2009, 5:23 pm

Glad we could help. :)
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Re: win32.clopack trojan downloader

Unread postby Wingman » October 2nd, 2009, 12:11 pm

Hi vjm,
I'm glad you have resolved one of your issues but there are still some things that need to be addressed. Without the additional information from the other processes I requested, I can not in good conscience say that your computer is clean and all problems have been resolved. Absence of symptoms does not mean that issues do not sill exist. Please stay with me. :)

I'm repeating my previous instructions, along with the addition of a malware scan.
Please do not run any "fix" programs and/or remove any files unless instructed to do so, by me. I need to see what's present in order to properly
diagnose the problem(s) and recommend corrective actions. Thanks.

Please read these instructions carefully before executing and then perform the steps, in the order given.
lf, you have any questions about or problems with, executing these instructions, <STOP> do not proceed, post back with the question or problem.

Please print these instructions, you may be asked to reboot you machine, losing access to them.

Step 1.
Malwarebytes' Anti-Malware
Please save any items you were working on... close any open programs. You may be asked to reboot your machine.
Please download Malwarebytes Anti-Malware and save it to your desktop. If needed...Tutorial w/screenshots
Alternate download sites available here or here.
  1. Make sure you are connected to the Internet.
  2. Double-click on mbam-setup.exe to install the application.
  3. When the installation begins, follow the prompts and do not make any changes to default settings.
  4. When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    MBAM will automatically start and you will be asked to update the program before performing a scan.
    • If an update is found, the program will automatically update itself.
    • Press the OK button to close that box and continue.
    • Problems downloading the updates? Manually download them from here and double-click on "mbam-rules.exe" to install.
On the Scanner tab:
  1. Make sure the "Perform Quick Scan" option is selected.
  2. Then click on the Scan button.
  3. If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  4. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  5. When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  6. Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  1. Click on the Show Results button to see a list of any malware that was found.
  2. Check all items except items in the C:\System Volume Information folder... then click on Remove Selected.
    We will take care of the System Volume Information items later.
  3. When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  4. The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  5. Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Step 2.
GMER
The downloaded file will have a random name... this prevents malware from detecting and blocking it.
Please download GMER... random file name.exe by GMER. An alternate (zip file) download site.
Note: Do not run any programs while Gmer is running. Save any work and close all opened windows.
**Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
  1. Double click on the random named.exe to execute. If asked, allow the gmer.sys driver load.
  2. If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO <--- Important!

    Image
    Click the image to enlarge it

  3. On the right panel, you'll see several boxes have been checked. Please UNCHECK the following:
    Refer to the image above for these entries
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All <-- don't miss this one
  4. If you don't get a warning then...
    • Click the Rootkit/Malware tab at the top of the GMER window.
  5. Click the Scan button.
  6. Once the scan has finished... click Copy. ... Do not close the GMER window yet...
  7. Open Notepad and paste (Ctrl+V) what you copied.
  8. Select "Save As" in Notepad...saving the file to your desktop as "gmerroot.txt"... then close Notepad.
    In the GMER window...
  9. Click on the >>> tab at the top of the GMER window. This displays the rest of the "selection" tabs for you.
  10. Click on the Autostart tab... then click on Scan button.
  11. Once the scan has finished... click Copy.
  12. Open Notepad (again) and paste (Ctrl+V) what you copied.
  13. Select "Save As" in Notepad...saving the file to your desktop as "gmerauto.txt"
  14. Copy and paste the contents of the files gmerroot.txt and gmerauto.txt in you next reply.

Step 3.
RSIT (Random's System Information Tool)
Please download RSIT by random/random... save it to your desktop.
  1. Double click on RSIT.exe to run it... read the disclaimer... click on Continue.
  2. RSIT will start running. When done... 2 logs files...will be produced.
    The first one, "log.txt", will be maximized ... the second one, "info.txt", will be minimized.
  3. Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)

Step 4.
Please include in your next reply:
  1. Any problem executing the instructions?
  2. MBAM scan log
  3. GMER gmerroot and gmerauto.txt file contents
  4. RSIT log and info.txt files contents
  5. How is the computer behaving?
Thanks,
Wingman
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Wingman
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Re: win32.clopack trojan downloader

Unread postby Wingman » October 5th, 2009, 12:43 pm

3 Day Response
Hello...
It has been 2 days since my last post to you.
  • Do you still need help with this problem?
  • Do you need more time?
  • Are you having problems understanding or following my instructions?
Just let me know what's going on otherwise...
After 24 hrs., if you have not replied to this thread... it will be closed!
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Wingman
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Posts: 14108
Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA

Re: win32.clopack trojan downloader

Unread postby Carolyn » October 7th, 2009, 10:59 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
Carolyn
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Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine
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