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Frozen desktop icons

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Frozen desktop icons

Unread postby bobbyc94 » September 16th, 2009, 5:55 pm

I have several issues. Currently it looks like all the malware etc was removed from the computer. The desk top icons are frozen and a file appears on the left side of my screen that can't be moved or closed. System restore, chkdsk/f don't work. disk defrag will not work. In the control panel folder option & taskbar/start menu will not open.

A few days ago some type of malware/virus attacked my computer. It was called Pro Police(the bad guy). I had to go to safe boot with dos prompt to remove. All exe files were shut off. That seems to be gone now but the above problems still exist. Any ideas?

Thanks,

Bob
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Re: Frozen desktop icons

Unread postby MWR 3 day Mod » September 20th, 2009, 4:52 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Frozen desktop icons

Unread postby Shaba » September 25th, 2009, 8:48 am

Due to lack of response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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