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PC slows down to a halt and freezed..Please Help

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PC slows down to a halt and freezed..Please Help

Unread postby onuel » August 27th, 2009, 3:15 pm

Please help, I use this pc for my home base business. I've noticed a considerable slowing down of my PC for a couple of weeks now. The worst problem is when I leave it running overnight, there is just no way I can use it next morning because it so slow and most of the time it freezes. I have to restart it to go back to its usual speed. Firefox takes forever the first time opening it.

Any help would be greatly appreciated.

Thanks,
Regie


Here's the HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:07:38 PM, on 8/27/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Dell Photo AIO Printer 922\DLBTmon.exe
C:\Program Files\COGECO Security Services\Common\FSM32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\COGECO Security Services\FSGUI\fsguidll.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.ca/ig/dell?hl=en&client=dell ... bd=4061212
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [dlbtmon.exe] "C:\Program Files\Dell Photo AIO Printer 922\dlbtmon.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\COGECO Security Services\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\COGECO Security Services\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-4187440152-3187011382-350612668-500\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'Administrator')
O4 - HKUS\S-1-5-21-4187440152-3187011382-350612668-500\..\RunOnce: [DPAPIKeyMig] %SystemRoot%\system32\dpapimig.exe -quiet (User 'Administrator')
O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Program Files\MP3 Player Utilities 4.00\AMVConverter\grab.html
O8 - Extra context menu item: Add to Media Manager... - C:\Program Files\MP3 Player Utilities 4.00\MediaManager\grab.html
O10 - Broken Internet access because of LSP provider 'c:\program files\bonjour\mdnsnsp.dll' missing
O13 - Gopher Prefix:
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex ... 0-27-0.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: dlbt_device - - C:\Windows\system32\dlbtcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\COGECO Security Services\Anti-Virus\fsgk32st.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\COGECO Security Services\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\COGECO Security Services\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\COGECO Security Services\Common\FSMA32.EXE
O23 - Service: F-Secure ORSP Client (FSORSPClient) - F-Secure Corporation - C:\Program Files\COGECO Security Services\ORSP Client\fsorsp.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 6288 bytes
onuel
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Posts: 30
Joined: April 30th, 2008, 8:44 pm
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Re: PC slows down to a halt and freezed..Please Help

Unread postby MWR 3 day Mod » August 31st, 2009, 10:53 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
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Posts: 2534
Joined: April 4th, 2008, 8:40 am

Re: PC slows down to a halt and freezed..Please Help

Unread postby Wingman » September 1st, 2009, 12:23 pm

Business or Corporate Computer
Unfortunately, we cannot help remove malware from any business or corporate computer.
Many of these type systems may have specific modifications made..which could be removed or damaged by the tools we use. These altered systems may also hinder our tools, possibly reducing their effectiveness in removing the malware. If this computer is infected, there's a good chance (as in many businesses) other networked computers have been infected as well.

An extract taken from Malware Removal's rules:
We do not help in cleaning business or corporate computers. There may be restrictions and modifications installed on such machines that could be damaged or altered by the actions we take to remove Malware.
There may also be legal issues regarding any loss of business data that we do not wish to deal with.
If you ask for help and unknown to us, it involves a business computer, you need to understand that any damages resulting from our advice are YOUR RESPONSIBILITY.
Based on the possibility of doing more harm or damage to your computer. I strongly advise that you contact your IT department.
Make them aware of the problems you are having. If your computer is infected (possibly others as well), your IT department needs to be aware of this, so they can devise a plan to minimize any business impact.

If you do not have an IT department, it is advisable to contract an individual or agency to handle these types of situations. There are other reputable malware removal sites that may have a different policy on business computers, that can assist you, as well.

I'm sorry, that I am not able to offer you more assistance.
Please let me know you have read this post ... so this topic can be closed.
Thanks for your understanding,
Wingman
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Wingman
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Re: PC slows down to a halt and freezed..Please Help

Unread postby Wingman » September 3rd, 2009, 3:11 pm

Hello onuel,
I understand, you use this computer for personal use as well as business use.
Unfortunately, I must reiterate the MRU policy on such a situation. (See my previous post for more details)
We cannot help remove malware from any business or corporate computer.
An extract taken from Malware Removal's rules:
We do not help in cleaning business or corporate computers.
There may also be legal issues regarding any loss of business data that we do not wish to deal with.
Being a home based business, it is advisable to contract an individual or agency to handle these types of situations. There are other reputable malware removal sites that may have a different policy on business computers, that can assist you, as well.

I'm sorry, that I am not able to offer you more assistance.
Please let me know you have read this post ... so this topic can be closed.
Thanks for your understanding,
Wingman
User avatar
Wingman
Admin/Teacher
Admin/Teacher
 
Posts: 14109
Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA

Re: PC slows down to a halt and freezed..Please Help

Unread postby onuel » September 3rd, 2009, 8:46 pm

Well my mistake by listing it as business computer. its not really a real business, its just an internet marketing thing nothing serious. I was already helped once here so I know what is going to be done on my PC. If my PC got screwed up, then its better because it will just give me a reason to buy a new one. As suppose to what it is right now since I can't even use it half of the time.

If you still can't help me, that's fine and thanks anyway for responding.

Guess I'm off to buy a new PC since getting someone to fix it will cost more than to buy a new one.

Keep up the good work guys, I'll be an MRU grad someday only if I can ever find a time to learn it lol.

Regards,
Regie
onuel
Regular Member
 
Posts: 30
Joined: April 30th, 2008, 8:44 pm

Re: PC slows down to a halt and freezed..Please Help

Unread postby silver » September 4th, 2009, 7:52 pm

This topic is now closed

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