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MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.
I'm glad to see your Anti-virus is working again but we still have some work to do. The Malwarebytes log you posted showed No action Taken could you please run Malwarebytes again and have it clean everything it finds,and post the new log. Make sure you update Malwarebytes before scanning =========================================================
GMER Please download GMER by GMER. An alternate download site.
Unzip it to a folder on your desktop.
Double click on gmer.exe to execute. If asked, allow the gmer.sys driver load.
If you get a warning prompt about rootkit activity ... asking if you want to run Scan, click OK.
If you don't get a warning then...
Click the Rootkit/Malware tab at the top of the GMER window.
Click the Scan button.
Once the scan has finished... click Copy. ... Do not close the GMER window yet...
Open Notepad and paste what you copied. Ctrl+V
Select "Save As" in Notepad...saving the file to your desktop as "gmerroot.txt"... then close Notepad.
In the GMER window...
Click on the >>> tab at the top of the GMER window. This displays the rest of the "selection" tabs for you.
Click on the Autostart tab.
Click on Scan button.
Once the scan has finished... click Copy.
Open Notepad (again) and paste what you copied. Ctrl+V
Select "Save As" in Notepad...saving the file to your desktop as "gmerauto.txt"
Copy and paste the contents of the files gmerroot.txt and gmerauto.txt in you next reply.
In your next reply please post gmerroot.txt and gmerauto.txt Malwarebytes log post a new HijackThis log How is your computer running now?
* Do you still need help? * Do you need more time? * Are you having problems following my instructions? * According to Malware Removal's latest policy, topics can be closed after 3 days without a response. If you do not reply within the next 24 hours, this topic will be closed.
If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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