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Google and/or Internet Explorer Hijacked....HELP PLEASE

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Google and/or Internet Explorer Hijacked....HELP PLEASE

Unread postby kimie28 » August 24th, 2009, 7:25 pm

I thought my computer was protected but obvisouly not. I got lots of trojans, worms and whatever else and think I was able to remove all them with Malwarebytes program. However, my Google is not working at all. Here is what the Hijackthis program found:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:12:35 PM, on 8/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\carpserv.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alltel\QuickLink Mobile\QuickLink Mobile.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: 212.95.49.214 www.google.com
O1 - Hosts: 212.95.49.214 www.google.de
O1 - Hosts: 212.95.49.214 www.google.fr
O1 - Hosts: 212.95.49.214 www.google.co.uk
O1 - Hosts: 212.95.49.214 www.google.com.br
O1 - Hosts: 212.95.49.214 www.google.it
O1 - Hosts: 212.95.49.214 www.google.es
O1 - Hosts: 212.95.49.214 www.google.co.jp
O1 - Hosts: 212.95.49.214 www.google.com.mx
O1 - Hosts: 212.95.49.214 www.google.ca
O1 - Hosts: 212.95.49.214 www.google.com.au
O1 - Hosts: 212.95.49.214 www.google.nl
O1 - Hosts: 212.95.49.214 www.google.co.za
O1 - Hosts: 212.95.49.214 www.google.be
O1 - Hosts: 212.95.49.214 www.google.gr
O1 - Hosts: 212.95.49.214 www.google.at
O1 - Hosts: 212.95.49.214 www.google.se
O1 - Hosts: 212.95.49.214 www.google.ch
O1 - Hosts: 212.95.49.214 www.google.pt
O1 - Hosts: 212.95.49.214 www.google.dk
O1 - Hosts: 212.95.49.214 www.google.fi
O1 - Hosts: 212.95.49.214 www.google.ie
O1 - Hosts: 212.95.49.214 www.google.no
O1 - Hosts: 212.95.49.214 search.yahoo.com
O1 - Hosts: 212.95.49.214 us.search.yahoo.com
O1 - Hosts: 212.95.49.214 uk.search.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {26522409-8BBF-4C5B-A4D3-CF4B1D6F255B} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl5.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/e/37.09 ... oader2.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 5263521398
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install ... stallX.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/sho ... wflash.cab
O16 - DPF: {F94859F2-3810-48FA-8403-0E163FD67CAD} (canvidplayer8ctrl Class) - https://video.globalwageringservice.com ... layer8.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{94AF85FC-65A6-4C0A-926C-5D15A803A29F}: NameServer = 75.116.127.154 75.116.63.154
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: SPCSUtilityService - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe

--
End of file - 8628 bytes

I am far from being a computer tech guy so any help with this would be GREATLY appreciated!
kimie28
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Posts: 3
Joined: August 24th, 2009, 6:36 pm
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Re: Google and/or Internet Explorer Hijacked....HELP PLEASE

Unread postby kimie28 » August 25th, 2009, 3:01 pm

Bumping in hopes SOMEBODY can help me out.
kimie28
Active Member
 
Posts: 3
Joined: August 24th, 2009, 6:36 pm

Re: Google and/or Internet Explorer Hijacked....HELP PLEASE

Unread postby NonSuch » August 25th, 2009, 5:12 pm

We're sorry, but it is necessary to close your topic because you have replied to it prior to receiving a response from a helper.

Due to adding on to your topic with your second post it is highly unlikely that you would have received a response. Our helpers are looking for topics with zero responses. When you post replies to your own topic, it no longer has zero responses, and so it appears that you have received help when in fact, you have not.

If you still require help, please open a new thread in the Malware Removal forum and wait for assistance. Please do not run additional programs and/or post additional logs. Just your HijackThis log to start with is adequate. Your helper will ask for additional logs as needed. DO NOT reply to your own topic until you have received a response from a helper. Be patient. There are others who have been waiting longer than you, so do not expect an immediate reply.

Thank you for your cooperation.
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