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Have Some Problems - Browser Misdirection

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Re: Have Some Problems - Browser Misdirection

Unread postby Shaba » September 5th, 2009, 1:14 pm

Then you can run this instead:

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on: Image
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
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Re: Have Some Problems - Browser Misdirection

Unread postby nickle91 » September 6th, 2009, 10:36 am

C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\_kbiwkmkalxdpxy_.sys.zip a variant of Win32/Rootkit.Kryptik.I trojan
C:\System Volume Information\_restore{3563DA1F-BAD7-4702-817D-F5596888AC19}\RP597\A0146277.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{3563DA1F-BAD7-4702-817D-F5596888AC19}\RP598\A0146292.dll Win32/Toolbar.MyWebSearch application
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Re: Have Some Problems - Browser Misdirection

Unread postby Shaba » September 6th, 2009, 11:12 am

That is fine :)

Still problems?
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Re: Have Some Problems - Browser Misdirection

Unread postby nickle91 » September 6th, 2009, 11:48 am

Well the browser hasn't redirected for a couple of days and zone alarm is now on when we reboot the computer. But Avira antivirus is still diabled when we start the computer.
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Re: Have Some Problems - Browser Misdirection

Unread postby Shaba » September 6th, 2009, 12:23 pm

Then it is worth trying to uninstall/reinstall it to see if it helped :)
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Re: Have Some Problems - Browser Misdirection

Unread postby nickle91 » September 6th, 2009, 7:49 pm

Downloaded and did a repair install and that seemed to work. Does this mean your work here is complete? If so thanks so much for all your help.
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Re: Have Some Problems - Browser Misdirection

Unread postby Shaba » September 7th, 2009, 12:21 am

Well do you have any issues left?
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Re: Have Some Problems - Browser Misdirection

Unread postby Shaba » September 10th, 2009, 2:00 am

nickle91 this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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