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2(csrss.exe) files killing my pc - HJT file in post

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2(csrss.exe) files killing my pc - HJT file in post

Unread postby renosparx » August 22nd, 2009, 7:03 pm

A few days ago I found my new laptop suddenly freezing up, followed by an absence of an internet connection.

I have ran AVG, Prevx, and Avast and all shows clean and clear but two exact files reading csrss.exe, along with too many svchost.exe progams to count rack up over 900,000,000K in the course of a few mins from logging into Windows Vistax64. I am unable to right click on anything now without the PC freezing up, and I am afraid of having to wipe everything and start clean because I do not have an external backup sourse for my writings/music at this time.


Cmd.exe*32 appears off and on replacing one of the 2 csrss.exe files about every 5 seconds or so. Iexplore.exe*32 keeps duplicating itself in my proccess under the Task Mgr and will work at over 100,000,000K before 60 seconds pass. Tons of applications show active under my Task Mgr that are not even active and running under the startup section.



Following is the HijackThis log - any assistance would be greatly appreciated.I am crushed, and begging for any assistance that can be offered....

- Reno

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:34 PM, on 8/22/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Dell\apache\bin\httpd.exe
C:\Program Files (x86)\IObit\IObit SmartDefrag\IObit SmartDefrag.exe
C:\Users\Reno SparX\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files (x86)\Eraser\Eraser.exe
C:\Program Files\Avast4\ashDisp.exe
C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\HJT\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://chuckpalahniuk.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Tunebite_WebRipPlugin Class - {AA102584-3B97-47e7-B9BC-75D54C110A7D} - C:\Program Files (x86)\RapidSolution\Tunebite\plugins\IE\TB_WebRipIePlugin.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [updateMgr] "C:\Adobe\Adobe Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_1_0 -reboot 1
O4 - HKCU\..\Run: [Alarm] C:\Program Files (x86)\Alarm\alarm.exe /t
O4 - HKCU\..\Run: [SansaDispatch] C:\Users\Reno SparX\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
O4 - HKCU\..\Run: [Eraser] C:\Program Files (x86)\Eraser\Eraser.exe -hide
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-350281380-233495102-1455855570-1004\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'RA Media Server')
O4 - HKUS\S-1-5-21-350281380-233495102-1455855570-1004\..\Run: [updateMgr] "C:\Adobe\Adobe Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_1_0 -reboot 1 (User 'RA Media Server')
O4 - HKUS\S-1-5-21-350281380-233495102-1455855570-1004\..\Run: [Alarm] C:\Program Files (x86)\Alarm\alarm.exe /t (User 'RA Media Server')
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClient Control) - https://www.twcable.com/dana-cached/sc/ ... Client.cab
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files (x86)\a-squared Free\a2service.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_a2af78c4\AESTSr64.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Remote Access Media Server (Apache2.2) - Apache Software Foundation - C:\Program Files (x86)\Common Files\Dell\apache\bin\httpd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Avast4\aswUpdSv.exe
O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: CSIScanner - Prevx - C:\Program Files\Prevx\prevx.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files (x86)\Dell\DellDock\DockLogin.exe
O23 - Service: Remote Access DB (dsl-db) - Unknown owner - C:\Program Files (x86)\Common Files\Dell\MySQL\bin\mysqld.exe
O23 - Service: Remote Access File Sync Service (dsl-fs-sync) - SingleClick Systems - C:\Program Files (x86)\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe
O23 - Service: Advanced Networking Service (hnmsvc) - Dell Inc. - C:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Stardock Multiplicity (Multiplicity) - Unknown owner - C:\PROGRA~2\Stardock\THINKD~1\MULTIP~1\MULTIS~1.EXE
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\SysWOW64\rpcnet.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Audio Service (STacSV) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_a2af78c4\STacSV64.exe (file missing)
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7996 bytes
renosparx
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Posts: 1
Joined: August 22nd, 2009, 5:54 pm
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Re: 2(csrss.exe) files killing my pc - HJT file in post

Unread postby NonSuch » August 23rd, 2009, 3:16 am

I see from your HJT log that you're using a 64 bit operating system.

Unfortunately, the tools we use to analyze and remove infections do not work properly on a 64 bit operating system, and their results cannot be relied upon. Because of this, it is almost impossible for us to correctly diagnose problems, and the fixes we might offer could potentially do as much damage to your computer as any infection you might have.

Due to the above stated reasons, we do not at this time offer support for 64 bit operating systems. We are sorry that we are currently unable to assist you.

This topic is now closed.

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