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Is there any hope for my computer????

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Is there any hope for my computer????

Unread postby Edward » August 16th, 2009, 12:20 pm

While working on my desktop, various windows began popping up saying that my system was infected with a virus. It was simulating the desktop background but I know it wasn't mine.

Before I was able to run any scans, I have been using McAfee, it seemed to take over my system. I'm sure that the only thing 'infected' is the register. I was successful in downloading the logging that you advise but the 'system' will not allow me to install ANYTHING at this point.

Is there a method of booting the system up so I will be able to install the logging tool? Or, am I just going to have to accept the notion that my system is hosed and forget about all the data that will be lost?

To say I am frustrated would be an understatement, at this point. I have resorted to using my laptop just to access the internet.

Please advise before I throw my computer out the window.
Edward
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Re: Is there any hope for my computer????

Unread postby NonSuch » August 16th, 2009, 6:26 pm

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<
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