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Request Assistance (Callback window)

Unread postby ginga » July 28th, 2009, 7:45 am

Hello,

Thanks very much for your assistance. Believe I picked up a virus off a web page. Got the usual "You have viruses that are horrible and awful and you'd better let me fix 'em message." :-) and I powered the system down immediately. Plus a "Callback" window is now appear. The HijackThis log is below.

Thank you!
Ginga

Logfile of HijackThis v1.99.1
Scan saved at 7:36:27 AM, on 7/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Program Files\Dell\MediaDirect\MDirect.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\Common Files\Symantec Shared\COH\coh32.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080610
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080610
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: SetPoint.lnk = ?
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/s ... DEXAXO.cab
O18 - Protocol: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files\Common Files\Pure Networks Shared\Platform\puresp4.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Unknown owner - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe" -k runservice (file missing)
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
ginga
Regular Member
 
Posts: 22
Joined: March 30th, 2008, 9:40 pm
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Re: Request Assistance (Callback window)

Unread postby Sharagoz » July 31st, 2009, 10:49 am

Hello ginga, welcome to MWR
Please take note of the following before we begin the cleaning process:
  • The whole process will usually take at least a week complete, sometimes several weeks depending on the severity of the infection and how promptly you and me are able to reply, so please stay patient
  • Hang in there until I give you the 'All clean'. If you leave prematurely because your computer seems to be back to its old self, the risk of re-infection will be very high
  • Perform all actions in the order given
  • The instructions I give expect that you're using an account with administrator privileges and that the language of your operating system is English.
  • Dont be afraid to ask questions if something is unclear or you run into issues during cleaning steps
  • I recommend you read through each set of instructions before you actually perform them

The first thing you should do is to subscribe to this topic.
In the top left corner of your opening post there is a link called Subscribe topic. If you click it you will be subscribed to this thread and will receive instant email notification of new replies. Most find that this works better than periodically checking back here to see if there's any new posts.

The second thing you should do is to take a backup of everything you have on the computer that's important not to lose.
I will do my best to ensure a safe removal procedure, but it does happen on rare occations that computers does not make it through disinfection and must be reinstalled.

1) Download and run RSIT
  • Please download Random's System Information Tool by random/random from here and save it to your desktop
  • Double click on RSIT.exe to run RSIT
  • Click Continue at the disclaimer screen to start the scanner
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized
    • info.txt will be opened minimized
  • Post the contents of both log.txt and info.txt in your next reply

2) Download and run GMER
  • Download gmer.zip by GMER from here and extract it to a folder on your desktop
  • Double click on gmer.exe to launch the program
  • If asked, allow the gmer.sys driver to load
  • If it warns you about rootkit activity and asks if you want to run scan, click OK
  • If you don't get a warning, click the Rootkit/Malware tab and then Scan
    (The scan typically takes around 30 minutes to complete)
  • Once the scan has finished, click copy
    (There is no message displayed when the scan is finished, it will simply stop going through files)
  • A log will now be copied to the clip board
  • Paste this log into your next reply

Question:
Have you done anything on your own to try and solve this problem before posting here?
User avatar
Sharagoz
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Posts: 985
Joined: February 22nd, 2008, 4:31 pm
Location: Norway

Re: Request Assistance (Callback window)

Unread postby ginga » August 1st, 2009, 3:35 pm

Hi Sharagoz,

Thank you for your help! I'm very grateful that you are willing to offer your skills to me and others!

I have not taken any other steps to resolve this issue! You guys have done a beautiful job of resolving my issues before and I'm convinced that it is far better to ask for your help than attempt it on my own.

Log files requested below.

Best regards,
Ginga

info.txt logfile of random's system information tool 1.06 2009-08-01 08:29:28

======Uninstall list======

-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat 8 Professional-->msiexec /I {AC76BA86-1033-0000-7760-000000000003}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.4-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81300000003}
Adobe Shockwave Player 11.5-->"C:\WINDOWS\system32\Adobe\Shockwave 11\uninstaller.exe"
AnswerWorks 5.0 English Runtime-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}\setup.exe" -l0x9 -uninst -removeonly
Apple Mobile Device Support-->MsiExec.exe /I{659B48CD-0608-4ED5-94C0-0B6C87114F10}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B}
Broadcom Management Programs-->MsiExec.exe /I{C99C0593-3B48-41D9-B42F-6E035B320449}
Browser Address Error Redirector-->MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
CDDRV_Installer-->MsiExec.exe /I{8CC990CD-87C8-475C-AC32-8A7984E2FCFA}
Chronos-->C:\WINDOWS\uninst.exe -f"c:\documents and settings\ginga\my documents\tcm\Chrono-Acupuncture\DeIsL1.isu" -c"c:\documents and settings\ginga\my documents\tcm\Chrono-Acupuncture\_ISREG32.DLL"
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant HDA D330 MDC V.92 Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F\UIU32m.exe -U -Idel000f5.INF
Dell Network Assistant-->MsiExec.exe /I{0240BDFB-2995-4A3F-8C96-18D41282B716}
Dell Support Center (Support Software)-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
Dell Touchpad-->C:\Program Files\DellTPad\Uninstap.exe ADDREMOVE
Dell Wireless WLAN Card-->"C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwlu00.exe" verbose /rootkey="Software\Broadcom\802.11\UninstallInfo" /rootdir="C:\Program Files\Dell\Dell Wireless WLAN Card"
Digital Line Detect-->C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Family Tree Maker 6.0-->C:\WINDOWS\IsUninst.exe -f"c:\program files\FTW\Uninst.isu"
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_9DE96A29E721D90A.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
High Definition Audio Driver Package - KB835221-->C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
Hijackthis 1.99.1-->"C:\Program Files\Hijackthis\unins000.exe"
HijackThis 2.0.2-->"C:\Program Files\trend micro\HijackThis.exe" /uninstall
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
HP Image Zone 4.7-->C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
hp photosmart printer series (Remove only)-->C:\Program Files\hp photosmart\printer\hphuni03.exe
HP PSC & OfficeJet 4.7-->"C:\Program Files\HP\Digital Imaging\{342C7C88-D335-4bc2-8CF1-281857629CE2}\setup\hpzscr01.exe" -datfile hposcr05.dat
HP Software Update-->MsiExec.exe /X{64FC0C98-B035-4530-B15D-3D30610B6DF1}
Intel(R) Graphics Media Accelerator Driver-->C:\WINDOWS\system32\igxpun.exe -uninstall
IntelliSonic Speech Enhancement-->MsiExec.exe /X{D1B5E9C8-4CCF-44E3-87D6-7C00D7DA5370}
iTunes-->MsiExec.exe /I{CC5702D7-86E2-45A8-99D7-E8B976ADCC56}
Java(TM) 6 Update 11-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
Java(TM) 6 Update 5-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
KhalSetup-->MsiExec.exe /I{9060B698-2B29-4A1F-B876-BEAC4C0A25D5}
LiveUpdate 3.3 (Symantec Corporation)-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
MediaDirect-->C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\setup.exe -runfromtemp -l0x0009 -cluninstall
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0-->C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Microsoft .NET Framework 2.0\install.exe
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5-->"C:\WINDOWS\$NtUninstallWdf01005$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003-->MsiExec.exe /I{91E30409-6000-11D3-8CFE-0150048383C9}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
Modem Diagnostic Tool-->MsiExec.exe /I{F63A3748-B93D-4360-9AD4-B064481A5C7B}
MSN-->C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 6.0 Parser (KB933579)-->MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
Netflix Movie Viewer-->MsiExec.exe /X{BCE72AED-3332-4863-9567-C5DCB9052CA2}
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Network Magic-->C:\Documents and Settings\All Users\Application Data\Pure Networks\Setup\nmsetup.exe /uninstall
OpenOffice.org Installer 1.0-->MsiExec.exe /X{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}
OutlookAddinSetup-->MsiExec.exe /I{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}
Quicken 2009-->MsiExec.exe /X{ED2A3C11-3EA8-4380-B59C-F2C1832731B0}
Quicken Legal Business Pro 2009-->C:\WINDOWS\unvise32.exe C:\Program Files\Quicken Legal Business Pro 2009\uninstal.log
Quicken WillMaker Plus 2009-->C:\WINDOWS\unvise32.exe C:\Program Files\Quicken WillMaker Plus 2009\uninstal.log
QuickSet-->C:\Program Files\InstallShield Installation Information\{C5074CC4-0E26-4716-A307-960272A90040}\setup.exe -runfromtemp -l0x0009 APPDRVNT4 -removeonly
QuickTime-->MsiExec.exe /I{C78EAC6F-7A73-452E-8134-DBB2165C5A68}
Safari-->MsiExec.exe /I{C5C649A8-1D21-4C83-9B08-7B3752E580F4}
SearchAssist-->C:\DELL\SearchAssist\UninstSA.bat
Security Update for Microsoft .NET Framework 2.0 (KB928365)-->C:\WINDOWS\system32\msiexec.exe /promptrestart /uninstall {8056AC9E-49C5-4375-9ADE-B2F862C9DF51} /package {7131646D-CD3C-40F4-97B9-CD9E4E6262EF}
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB963027)-->"C:\WINDOWS\ie7updates\KB963027-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB969897)-->"C:\WINDOWS\ie7updates\KB969897-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB972260)-->"C:\WINDOWS\ie7updates\KB972260-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950759)-->"C:\WINDOWS\$NtUninstallKB950759$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
SetPoint-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2E8EAC71-BFE4-417A-88F0-5A1BDFBCF5D3}\setup.exe" -l0x9 -removeonly
Street Atlas USA 6.0-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Street Atlas USA 6.0\Uninst.isu"
Symantec Endpoint Protection-->MsiExec.exe /I{76B2BC31-2D96-4170-9C44-09E13B5555F3}
TurboCAD Deluxe 14-->MsiExec.exe /I{1EA9F5CC-BD77-48FC-A9AF-E71646F2E55B}
TurboCAD Symbols-->MsiExec.exe /I{5D8D4617-FED5-47C8-B2F4-B2670496746F}
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
WIDCOMM Bluetooth Software-->MsiExec.exe /X{84814E6B-2581-46EC-926A-823BD1C670F6}
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
Zhangmen 2009 DEMO-->"c:\zm2009demo\setup\uninst.exe"

======Security center information======

AV: Symantec Endpoint Protection
FW: Symantec Endpoint Protection

======System event log======

Computer Name: DF6K7GG1
Event Code: 8032
Message: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{4AF8C44A-28A9-4F5B-8EB4-B8FF4F8D202D}.
The backup browser is stopping.

Record Number: 28708
Source Name: BROWSER
Time Written: 20090706073213.000000-240
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8021
Message: The browser was unable to retrieve a list of servers from the browser master \\REAGAN-ALLIE on the network \Device\NetBT_Tcpip_{4AF8C44A-28A9-4F5B-8EB4-B8FF4F8D202D}.
The data is the error code.

Record Number: 28707
Source Name: BROWSER
Time Written: 20090706072848.000000-240
Event Type: warning
User:

Computer Name: DF6K7GG1
Event Code: 1009
Message: A network error occurred when trying to send a message. The error code is: A socket operation was attempted to an unreachable host.
.

Record Number: 28682
Source Name: Dhcp
Time Written: 20090705235917.000000-240
Event Type: warning
User:

Computer Name: DF6K7GG1
Event Code: 8032
Message: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{4AF8C44A-28A9-4F5B-8EB4-B8FF4F8D202D}.
The backup browser is stopping.

Record Number: 28678
Source Name: BROWSER
Time Written: 20090705233252.000000-240
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8021
Message: The browser was unable to retrieve a list of servers from the browser master \\REAGAN-ALLIE on the network \Device\NetBT_Tcpip_{4AF8C44A-28A9-4F5B-8EB4-B8FF4F8D202D}.
The data is the error code.

Record Number: 28676
Source Name: BROWSER
Time Written: 20090705232947.000000-240
Event Type: warning
User:

=====Application event log=====

Computer Name: DF6K7GG1
Event Code: 8
Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


Record Number: 1929
Source Name: crypt32
Time Written: 20081125205746.000000-300
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8
Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


Record Number: 1928
Source Name: crypt32
Time Written: 20081125205745.000000-300
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8
Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


Record Number: 1927
Source Name: crypt32
Time Written: 20081125205745.000000-300
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8
Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved


Record Number: 1926
Source Name: crypt32
Time Written: 20081125205743.000000-300
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 13
Message:
LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Record Number: 1925
Source Name: SescLU
Time Written: 20081125205108.000000-300
Event Type: error
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_REVISION"=0f0d
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"CLASSPATH"=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre6\lib\ext\QTJava.zip

-----------------EOF-----------------

Logfile of random's system information tool 1.06 (written by random/random)
Run by Ginga at 2009-08-01 08:29:01
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 110 GB (73%) free of 150 GB
Total RAM: 2038 MB (49% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:29:25 AM, on 8/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Ginga\My Documents\Downloads\RSIT.exe
C:\Program Files\trend micro\Ginga.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080610
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080610
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: SetPoint.lnk = ?
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/s ... DEXAXO.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 13808 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2009-03-29 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-06-14 259696]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE7CD045-E861-484f-8273-0445EE161910}]
Adobe PDF Conversion Toolbar Helper - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll [2006-10-22 321120]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll [2009-07-18 669168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll [2009-04-24 470512]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\Dell\BAE\BAE.dll [2006-11-09 98304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-03-29 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-03-29 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{47833539-D0C5-4125-9FA8-0819E2EAAC93} - Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll [2006-10-22 321120]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-06-14 259696]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Apoint"=C:\Program Files\DellTPad\Apoint.exe [2007-11-08 159744]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2007-12-17 141848]
"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2007-12-17 166424]
"Persistence"=C:\WINDOWS\system32\igfxpers.exe [2007-12-17 137752]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-03-29 136600]
"Logitech Hardware Abstraction Layer"=C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE [2007-10-09 100888]
"Dell QuickSet"=C:\Program Files\Dell\QuickSet\quickset.exe [2007-09-07 1236992]
"Broadcom Wireless Manager UI"=C:\WINDOWS\system32\WLTRAY.exe [2007-12-11 2183168]
"SigmatelSysTrayApp"=C:\WINDOWS\stsystra.exe [2007-11-08 405504]
"KADxMain"=C:\WINDOWS\system32\KADxMain.exe [2006-11-02 282624]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-06-10 29744]
"ECenter"=C:\Dell\E-Center\EULALauncher.exe [2008-02-28 17920]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2008-03-11 16384]
"PCMService"=C:\Program Files\Dell\MediaDirect\PCMService.exe [2008-11-06 184320]
"Kernel and Hardware Abstraction Layer"=C:\WINDOWS\KHALMNPR.EXE [2007-10-09 100888]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-14 206064]
"HPDJ Taskbar Utility"=C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe [2004-12-15 176128]
"HPHmon03"=C:\WINDOWS\system32\hphmon03.exe [2006-01-13 311296]
"ccApp"=C:\Program Files\Common Files\Symantec Shared\ccApp.exe [2008-02-01 115560]
"nmctxth"=C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe [2008-05-16 648504]
"nmapp"=C:\Program Files\Pure Networks\Network Magic\nmapp.exe [2008-05-21 451896]
"HP Software Update"=c:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2004-09-13 49152]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]
"Acrobat Assistant 8.0"=C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe [2006-10-22 620152]
""= []
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2009-05-26 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-05-30 292136]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2008-06-10 68856]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Bluetooth.lnk - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe
SetPoint.lnk - C:\Program Files\SetPoint\SetPoint.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2007-12-17 208896]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antvirus]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\ccEvtMgr]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\ccSetMgr]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\SmcService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Symantec Antivirus]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Symantec Antvirus]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WdfLoadGroup]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Dell\MediaDirect\PCMService.exe"="C:\Program Files\Dell\MediaDirect\PCMService.exe:*:Enabled:CyberLink PowerCinema Resident Program"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Dell Network Assistant\ezi_hnm2.exe"="C:\Program Files\Dell Network Assistant\ezi_hnm2.exe:*:Enabled:Dell Network Assistant"
"C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe"="C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe:*:Enabled:SMC Service"
"C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE"="C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE:*:Enabled:SNAC Service"
"C:\Program Files\Common Files\Symantec Shared\ccApp.exe"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe:*:Enabled:Symantec Email"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{34046ef3-3b06-11dd-8ccc-806d6172696f}]
shell\PlayWithMediaDirect\command - "C:\Program Files\Dell\MediaDirect\MDirect.exe" AUTOPLAY MOVIE "%L"


======List of files/folders created in the last 1 months======

2009-08-01 08:29:02 ----D---- C:\Program Files\trend micro
2009-08-01 08:29:01 ----D---- C:\rsit
2009-07-28 07:35:16 ----D---- C:\Program Files\Hijackthis
2009-07-17 13:56:41 ----A---- C:\CountCyclesWMVDecLog.txt
2009-07-16 03:04:14 ----HDC---- C:\WINDOWS\$NtUninstallKB973346$
2009-07-16 03:04:06 ----HDC---- C:\WINDOWS\$NtUninstallKB971633$
2009-07-16 03:01:29 ----HDC---- C:\WINDOWS\$NtUninstallKB961371$

======List of files/folders modified in the last 1 months======

2009-08-01 08:29:02 ----RD---- C:\Program Files
2009-08-01 08:28:58 ----D---- C:\WINDOWS\Temp
2009-08-01 08:28:42 ----D---- C:\WINDOWS\Prefetch
2009-08-01 08:24:02 ----SHD---- C:\WINDOWS\Installer
2009-08-01 08:24:02 ----HD---- C:\Config.Msi
2009-08-01 08:23:56 ----D---- C:\Program Files\Microsoft Silverlight
2009-08-01 08:23:17 ----D---- C:\WINDOWS\system32\FxsTmp
2009-07-31 21:47:23 ----D---- C:\WINDOWS\system32\CatRoot2
2009-07-31 20:48:05 ----D---- C:\WINDOWS
2009-07-31 20:46:41 ----A---- C:\WINDOWS\ModemLog_Bluetooth Modem.txt
2009-07-31 20:46:41 ----A---- C:\WINDOWS\ModemLog_Bluetooth Fax Modem.txt
2009-07-31 20:46:35 ----A---- C:\WINDOWS\ModemLog_Conexant HDA D330 MDC V.92 Modem.txt
2009-07-29 08:45:35 ----D---- C:\WINDOWS\system32
2009-07-29 08:45:35 ----D---- C:\Program Files\Internet Explorer
2009-07-29 08:44:46 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-07-29 08:15:42 ----HD---- C:\WINDOWS\inf
2009-07-29 08:15:29 ----RSHD---- C:\WINDOWS\system32\dllcache
2009-07-29 08:15:23 ----D---- C:\WINDOWS\system32\en-US
2009-07-29 08:13:44 ----D---- C:\WINDOWS\WinSxS
2009-07-28 14:04:30 ----HD---- C:\WINDOWS\$hf_mig$
2009-07-19 09:33:02 ----A---- C:\WINDOWS\system32\mshtml.dll
2009-07-19 09:32:59 ----A---- C:\WINDOWS\system32\ieframe.dll
2009-07-16 03:04:18 ----A---- C:\WINDOWS\imsins.BAK
2009-07-07 11:10:56 ----A---- C:\WINDOWS\system32\MRT.exe

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 APPDRV;APPDRV; C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS [2005-08-12 16128]
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R1 SPBBCDrv;SPBBCDrv; \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys []
R1 SRTSP;SRTSP; C:\WINDOWS\System32\Drivers\SRTSP.SYS [2008-03-21 279088]
R1 SRTSPX;SRTSPX; C:\WINDOWS\System32\Drivers\SRTSPX.SYS [2008-03-21 43696]
R1 SYMTDI;SYMTDI; C:\WINDOWS\System32\Drivers\SYMTDI.SYS [2007-10-30 191536]
R1 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\WINDOWS\system32\DRIVERS\wmiacpi.sys [2008-04-13 8832]
R1 WPS;WPS; \??\C:\WINDOWS\system32\drivers\wpsdrvnt.sys []
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2007-12-02 12672]
R2 Packet;Auto Internet Protocol; C:\WINDOWS\system32\DRIVERS\packet.sys [2006-12-18 12672]
R2 pnarp;Pure Networks Device Discovery Driver; C:\WINDOWS\system32\DRIVERS\pnarp.sys [2008-05-16 23992]
R2 purendis;Pure Networks Wireless Driver; C:\WINDOWS\system32\DRIVERS\purendis.sys [2008-05-16 25272]
R2 rimmptsk;rimmptsk; C:\WINDOWS\system32\DRIVERS\rimmptsk.sys [2007-11-08 39936]
R2 rimsptsk;rimsptsk; C:\WINDOWS\system32\DRIVERS\rimsptsk.sys [2007-11-08 56832]
R2 rismxdp;Ricoh xD-Picture Card Driver; C:\WINDOWS\system32\DRIVERS\rixdptsk.sys [2007-11-08 37376]
R3 ApfiltrService;Alps Touch Pad Filter Driver for Windows 2000/XP/Vista; C:\WINDOWS\system32\DRIVERS\Apfiltr.sys [2007-11-08 155136]
R3 BCM43XX;Dell Wireless WLAN Card Driver; C:\WINDOWS\system32\DRIVERS\bcmwl5.sys [2007-12-11 1123328]
R3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys [2007-11-08 45568]
R3 btaudio;Bluetooth Audio Device; C:\WINDOWS\system32\drivers\btaudio.sys [2007-03-22 539072]
R3 BTDriver;Bluetooth Virtual Communications Driver; C:\WINDOWS\system32\DRIVERS\btport.sys [2007-03-22 37424]
R3 BTKRNL;Bluetooth Bus Enumerator; C:\WINDOWS\system32\DRIVERS\btkrnl.sys [2007-03-30 876384]
R3 BTWDNDIS;Bluetooth LAN Access Server; C:\WINDOWS\system32\DRIVERS\btwdndis.sys [2007-03-22 149123]
R3 btwhid;btwhid; C:\WINDOWS\system32\DRIVERS\btwhid.sys [2007-03-30 55352]
R3 btwmodem;Bluetooth Fax Modem; C:\WINDOWS\system32\DRIVERS\btwmodem.sys [2007-03-22 37280]
R3 BTWUSB;WIDCOMM USB Bluetooth Driver; C:\WINDOWS\System32\Drivers\btwusb.sys [2007-03-22 67960]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\system32\DRIVERS\CmBatt.sys [2008-04-13 13952]
R3 DXEC02;DXEC02; C:\WINDOWS\system32\drivers\dxec02.sys [2006-11-02 103168]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys []
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys [2009-03-19 23400]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 HSF_DPV;HSF_DPV; C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys [2007-12-02 989952]
R3 HSFHWAZL;HSFHWAZL; C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys [2007-12-02 211200]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\igxpmp32.sys [2007-12-17 5776928]
R3 LHidFilt;Logitech SetPoint KMDF HID Filter Driver; C:\WINDOWS\system32\DRIVERS\LHidFilt.Sys [2007-10-09 32152]
R3 LMouFilt;Logitech SetPoint KMDF Mouse Filter Driver; C:\WINDOWS\system32\DRIVERS\LMouFilt.Sys [2007-10-09 32280]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NAVENG;NAVENG; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090731.025\NAVENG.SYS []
R3 NAVEX15;NAVEX15; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090731.025\NAVEX15.SYS []
R3 sdbus;sdbus; C:\WINDOWS\system32\DRIVERS\sdbus.sys [2008-04-13 79232]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\WINDOWS\system32\drivers\sthda.sys [2007-11-08 1222840]
R3 SymEvent;SymEvent; \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS []
R3 SYMREDRV;SYMREDRV; C:\WINDOWS\System32\Drivers\SYMREDRV.SYS [2007-10-30 27696]
R3 Teefer2;Teefer2 Miniport; C:\WINDOWS\system32\DRIVERS\teefer2.sys [2008-03-12 49536]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 Wdf01000;Wdf01000; C:\WINDOWS\system32\DRIVERS\Wdf01000.sys [2006-11-02 492000]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2007-12-02 731136]
R3 WpsHelper;WpsHelper; \??\C:\WINDOWS\system32\drivers\WpsHelper.sys []
S3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
S3 COH_Mon;COH_Mon; \??\C:\WINDOWS\system32\Drivers\COH_Mon.sys []
S3 Dot4 HPH09;Dot4 HPH09; C:\WINDOWS\system32\DRIVERS\hphid409.sys [2006-01-13 50800]
S3 Dot4Print HPH09;Print Class Driver for IEEE-1284.4 HPH09; C:\WINDOWS\system32\DRIVERS\hphipr09.sys [2006-01-13 16112]
S3 Dot4Storage HPH09;Storage Class Driver for IEEE-1284.4 (HPH09); C:\WINDOWS\System32\Drivers\hphs2k09.sys [2006-01-13 50211]
S3 Dot4Usb HPH09;Dot4Usb HPH09; C:\WINDOWS\System32\drivers\hphius09.sys [2006-01-13 18864]
S3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2001-08-17 117760]
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2004-12-15 51120]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2004-12-15 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2004-12-15 21744]
S3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
S3 SRTSPL;SRTSPL; C:\WINDOWS\System32\Drivers\SRTSPL.SYS [2008-03-21 317616]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2008-04-13 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2008-04-13 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2008-04-13 43008]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2008-04-13 5504]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2008-04-13 40960]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2008-04-13 42240]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-05-29 144712]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 btwdins;Bluetooth Service; C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe [2007-05-17 260968]
R2 ccEvtMgr;Symantec Event Manager; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-02-01 108392]
R2 ccSetMgr;Symantec Settings Manager; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-02-01 108392]
R2 hnmsvc;Advanced Networking Service; C:\Program Files\Dell Network Assistant\hnm_svc.exe [2007-05-25 112176]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-03-29 152984]
R2 nmservice;Pure Networks Platform Service; C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe [2008-05-16 648504]
R2 SmcService;Symantec Management Client; C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe [2008-04-04 2475392]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter); C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2008-08-14 201968]
R2 Symantec AntiVirus;Symantec Endpoint Protection; C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2008-04-04 2234296]
R2 wltrysvc;Dell Wireless WLAN Tray Service; C:\WINDOWS\System32\WLTRYSVC.EXE [2007-12-11 24064]
R3 FLEXnet Licensing Service;FLEXnet Licensing Service; C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [2009-06-08 654848]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-05-30 541992]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\system32\HPZipm12.exe [2004-09-29 69632]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-04-13 33632]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-04-13 68952]
S3 GoogleDesktopManager-010708-104812;Google Desktop Manager 5.7.801.7324; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-06-10 29744]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-24 182768]
S3 LiveUpdate;LiveUpdate; C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE [2007-08-11 3093872]
S3 nmraapache;Pure Networks Net2Go Service; C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe [2008-05-21 12800]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 Pml Driver;Pml Driver; C:\WINDOWS\system32\HPHipm09.exe [2006-01-13 77824]
S3 SNAC;Symantec Network Access Control; C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE [2008-04-04 288136]

-----------------EOF-----------------
info.txt logfile of random's system information tool 1.06 2009-08-01 08:29:28

======Uninstall list======

-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat 8 Professional-->msiexec /I {AC76BA86-1033-0000-7760-000000000003}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.4-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81300000003}
Adobe Shockwave Player 11.5-->"C:\WINDOWS\system32\Adobe\Shockwave 11\uninstaller.exe"
AnswerWorks 5.0 English Runtime-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}\setup.exe" -l0x9 -uninst -removeonly
Apple Mobile Device Support-->MsiExec.exe /I{659B48CD-0608-4ED5-94C0-0B6C87114F10}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B}
Broadcom Management Programs-->MsiExec.exe /I{C99C0593-3B48-41D9-B42F-6E035B320449}
Browser Address Error Redirector-->MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
CDDRV_Installer-->MsiExec.exe /I{8CC990CD-87C8-475C-AC32-8A7984E2FCFA}
Chronos-->C:\WINDOWS\uninst.exe -f"c:\documents and settings\ginga\my documents\tcm\Chrono-Acupuncture\DeIsL1.isu" -c"c:\documents and settings\ginga\my documents\tcm\Chrono-Acupuncture\_ISREG32.DLL"
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant HDA D330 MDC V.92 Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F\UIU32m.exe -U -Idel000f5.INF
Dell Network Assistant-->MsiExec.exe /I{0240BDFB-2995-4A3F-8C96-18D41282B716}
Dell Support Center (Support Software)-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
Dell Touchpad-->C:\Program Files\DellTPad\Uninstap.exe ADDREMOVE
Dell Wireless WLAN Card-->"C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwlu00.exe" verbose /rootkey="Software\Broadcom\802.11\UninstallInfo" /rootdir="C:\Program Files\Dell\Dell Wireless WLAN Card"
Digital Line Detect-->C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Family Tree Maker 6.0-->C:\WINDOWS\IsUninst.exe -f"c:\program files\FTW\Uninst.isu"
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_9DE96A29E721D90A.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
High Definition Audio Driver Package - KB835221-->C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
Hijackthis 1.99.1-->"C:\Program Files\Hijackthis\unins000.exe"
HijackThis 2.0.2-->"C:\Program Files\trend micro\HijackThis.exe" /uninstall
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
HP Image Zone 4.7-->C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
hp photosmart printer series (Remove only)-->C:\Program Files\hp photosmart\printer\hphuni03.exe
HP PSC & OfficeJet 4.7-->"C:\Program Files\HP\Digital Imaging\{342C7C88-D335-4bc2-8CF1-281857629CE2}\setup\hpzscr01.exe" -datfile hposcr05.dat
HP Software Update-->MsiExec.exe /X{64FC0C98-B035-4530-B15D-3D30610B6DF1}
Intel(R) Graphics Media Accelerator Driver-->C:\WINDOWS\system32\igxpun.exe -uninstall
IntelliSonic Speech Enhancement-->MsiExec.exe /X{D1B5E9C8-4CCF-44E3-87D6-7C00D7DA5370}
iTunes-->MsiExec.exe /I{CC5702D7-86E2-45A8-99D7-E8B976ADCC56}
Java(TM) 6 Update 11-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
Java(TM) 6 Update 5-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
KhalSetup-->MsiExec.exe /I{9060B698-2B29-4A1F-B876-BEAC4C0A25D5}
LiveUpdate 3.3 (Symantec Corporation)-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
MediaDirect-->C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\setup.exe -runfromtemp -l0x0009 -cluninstall
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0-->C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Microsoft .NET Framework 2.0\install.exe
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5-->"C:\WINDOWS\$NtUninstallWdf01005$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003-->MsiExec.exe /I{91E30409-6000-11D3-8CFE-0150048383C9}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
Modem Diagnostic Tool-->MsiExec.exe /I{F63A3748-B93D-4360-9AD4-B064481A5C7B}
MSN-->C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 6.0 Parser (KB933579)-->MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
Netflix Movie Viewer-->MsiExec.exe /X{BCE72AED-3332-4863-9567-C5DCB9052CA2}
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Network Magic-->C:\Documents and Settings\All Users\Application Data\Pure Networks\Setup\nmsetup.exe /uninstall
OpenOffice.org Installer 1.0-->MsiExec.exe /X{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}
OutlookAddinSetup-->MsiExec.exe /I{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}
Quicken 2009-->MsiExec.exe /X{ED2A3C11-3EA8-4380-B59C-F2C1832731B0}
Quicken Legal Business Pro 2009-->C:\WINDOWS\unvise32.exe C:\Program Files\Quicken Legal Business Pro 2009\uninstal.log
Quicken WillMaker Plus 2009-->C:\WINDOWS\unvise32.exe C:\Program Files\Quicken WillMaker Plus 2009\uninstal.log
QuickSet-->C:\Program Files\InstallShield Installation Information\{C5074CC4-0E26-4716-A307-960272A90040}\setup.exe -runfromtemp -l0x0009 APPDRVNT4 -removeonly
QuickTime-->MsiExec.exe /I{C78EAC6F-7A73-452E-8134-DBB2165C5A68}
Safari-->MsiExec.exe /I{C5C649A8-1D21-4C83-9B08-7B3752E580F4}
SearchAssist-->C:\DELL\SearchAssist\UninstSA.bat
Security Update for Microsoft .NET Framework 2.0 (KB928365)-->C:\WINDOWS\system32\msiexec.exe /promptrestart /uninstall {8056AC9E-49C5-4375-9ADE-B2F862C9DF51} /package {7131646D-CD3C-40F4-97B9-CD9E4E6262EF}
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB963027)-->"C:\WINDOWS\ie7updates\KB963027-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB969897)-->"C:\WINDOWS\ie7updates\KB969897-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB972260)-->"C:\WINDOWS\ie7updates\KB972260-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950759)-->"C:\WINDOWS\$NtUninstallKB950759$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
SetPoint-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2E8EAC71-BFE4-417A-88F0-5A1BDFBCF5D3}\setup.exe" -l0x9 -removeonly
Street Atlas USA 6.0-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Street Atlas USA 6.0\Uninst.isu"
Symantec Endpoint Protection-->MsiExec.exe /I{76B2BC31-2D96-4170-9C44-09E13B5555F3}
TurboCAD Deluxe 14-->MsiExec.exe /I{1EA9F5CC-BD77-48FC-A9AF-E71646F2E55B}
TurboCAD Symbols-->MsiExec.exe /I{5D8D4617-FED5-47C8-B2F4-B2670496746F}
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
WIDCOMM Bluetooth Software-->MsiExec.exe /X{84814E6B-2581-46EC-926A-823BD1C670F6}
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
Zhangmen 2009 DEMO-->"c:\zm2009demo\setup\uninst.exe"

======Security center information======

AV: Symantec Endpoint Protection
FW: Symantec Endpoint Protection

======System event log======

Computer Name: DF6K7GG1
Event Code: 8032
Message: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{4AF8C44A-28A9-4F5B-8EB4-B8FF4F8D202D}.
The backup browser is stopping.

Record Number: 28708
Source Name: BROWSER
Time Written: 20090706073213.000000-240
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8021
Message: The browser was unable to retrieve a list of servers from the browser master \\REAGAN-ALLIE on the network \Device\NetBT_Tcpip_{4AF8C44A-28A9-4F5B-8EB4-B8FF4F8D202D}.
The data is the error code.

Record Number: 28707
Source Name: BROWSER
Time Written: 20090706072848.000000-240
Event Type: warning
User:

Computer Name: DF6K7GG1
Event Code: 1009
Message: A network error occurred when trying to send a message. The error code is: A socket operation was attempted to an unreachable host.
.

Record Number: 28682
Source Name: Dhcp
Time Written: 20090705235917.000000-240
Event Type: warning
User:

Computer Name: DF6K7GG1
Event Code: 8032
Message: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{4AF8C44A-28A9-4F5B-8EB4-B8FF4F8D202D}.
The backup browser is stopping.

Record Number: 28678
Source Name: BROWSER
Time Written: 20090705233252.000000-240
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8021
Message: The browser was unable to retrieve a list of servers from the browser master \\REAGAN-ALLIE on the network \Device\NetBT_Tcpip_{4AF8C44A-28A9-4F5B-8EB4-B8FF4F8D202D}.
The data is the error code.

Record Number: 28676
Source Name: BROWSER
Time Written: 20090705232947.000000-240
Event Type: warning
User:

=====Application event log=====

Computer Name: DF6K7GG1
Event Code: 8
Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


Record Number: 1929
Source Name: crypt32
Time Written: 20081125205746.000000-300
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8
Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


Record Number: 1928
Source Name: crypt32
Time Written: 20081125205745.000000-300
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8
Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


Record Number: 1927
Source Name: crypt32
Time Written: 20081125205745.000000-300
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8
Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved


Record Number: 1926
Source Name: crypt32
Time Written: 20081125205743.000000-300
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 13
Message:
LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Record Number: 1925
Source Name: SescLU
Time Written: 20081125205108.000000-300
Event Type: error
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_REVISION"=0f0d
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"CLASSPATH"=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre6\lib\ext\QTJava.zip

-----------------EOF-----------------
info.txt logfile of random's system information tool 1.06 2009-08-01 08:29:28

======Uninstall list======

-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat 8 Professional-->msiexec /I {AC76BA86-1033-0000-7760-000000000003}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.4-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81300000003}
Adobe Shockwave Player 11.5-->"C:\WINDOWS\system32\Adobe\Shockwave 11\uninstaller.exe"
AnswerWorks 5.0 English Runtime-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}\setup.exe" -l0x9 -uninst -removeonly
Apple Mobile Device Support-->MsiExec.exe /I{659B48CD-0608-4ED5-94C0-0B6C87114F10}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B}
Broadcom Management Programs-->MsiExec.exe /I{C99C0593-3B48-41D9-B42F-6E035B320449}
Browser Address Error Redirector-->MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
CDDRV_Installer-->MsiExec.exe /I{8CC990CD-87C8-475C-AC32-8A7984E2FCFA}
Chronos-->C:\WINDOWS\uninst.exe -f"c:\documents and settings\ginga\my documents\tcm\Chrono-Acupuncture\DeIsL1.isu" -c"c:\documents and settings\ginga\my documents\tcm\Chrono-Acupuncture\_ISREG32.DLL"
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant HDA D330 MDC V.92 Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F\UIU32m.exe -U -Idel000f5.INF
Dell Network Assistant-->MsiExec.exe /I{0240BDFB-2995-4A3F-8C96-18D41282B716}
Dell Support Center (Support Software)-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
Dell Touchpad-->C:\Program Files\DellTPad\Uninstap.exe ADDREMOVE
Dell Wireless WLAN Card-->"C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwlu00.exe" verbose /rootkey="Software\Broadcom\802.11\UninstallInfo" /rootdir="C:\Program Files\Dell\Dell Wireless WLAN Card"
Digital Line Detect-->C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Family Tree Maker 6.0-->C:\WINDOWS\IsUninst.exe -f"c:\program files\FTW\Uninst.isu"
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_9DE96A29E721D90A.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
High Definition Audio Driver Package - KB835221-->C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
Hijackthis 1.99.1-->"C:\Program Files\Hijackthis\unins000.exe"
HijackThis 2.0.2-->"C:\Program Files\trend micro\HijackThis.exe" /uninstall
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
HP Image Zone 4.7-->C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
hp photosmart printer series (Remove only)-->C:\Program Files\hp photosmart\printer\hphuni03.exe
HP PSC & OfficeJet 4.7-->"C:\Program Files\HP\Digital Imaging\{342C7C88-D335-4bc2-8CF1-281857629CE2}\setup\hpzscr01.exe" -datfile hposcr05.dat
HP Software Update-->MsiExec.exe /X{64FC0C98-B035-4530-B15D-3D30610B6DF1}
Intel(R) Graphics Media Accelerator Driver-->C:\WINDOWS\system32\igxpun.exe -uninstall
IntelliSonic Speech Enhancement-->MsiExec.exe /X{D1B5E9C8-4CCF-44E3-87D6-7C00D7DA5370}
iTunes-->MsiExec.exe /I{CC5702D7-86E2-45A8-99D7-E8B976ADCC56}
Java(TM) 6 Update 11-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
Java(TM) 6 Update 5-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
KhalSetup-->MsiExec.exe /I{9060B698-2B29-4A1F-B876-BEAC4C0A25D5}
LiveUpdate 3.3 (Symantec Corporation)-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
MediaDirect-->C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\setup.exe -runfromtemp -l0x0009 -cluninstall
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0-->C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Microsoft .NET Framework 2.0\install.exe
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5-->"C:\WINDOWS\$NtUninstallWdf01005$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003-->MsiExec.exe /I{91E30409-6000-11D3-8CFE-0150048383C9}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
Modem Diagnostic Tool-->MsiExec.exe /I{F63A3748-B93D-4360-9AD4-B064481A5C7B}
MSN-->C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 6.0 Parser (KB933579)-->MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
Netflix Movie Viewer-->MsiExec.exe /X{BCE72AED-3332-4863-9567-C5DCB9052CA2}
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Network Magic-->C:\Documents and Settings\All Users\Application Data\Pure Networks\Setup\nmsetup.exe /uninstall
OpenOffice.org Installer 1.0-->MsiExec.exe /X{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}
OutlookAddinSetup-->MsiExec.exe /I{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}
Quicken 2009-->MsiExec.exe /X{ED2A3C11-3EA8-4380-B59C-F2C1832731B0}
Quicken Legal Business Pro 2009-->C:\WINDOWS\unvise32.exe C:\Program Files\Quicken Legal Business Pro 2009\uninstal.log
Quicken WillMaker Plus 2009-->C:\WINDOWS\unvise32.exe C:\Program Files\Quicken WillMaker Plus 2009\uninstal.log
QuickSet-->C:\Program Files\InstallShield Installation Information\{C5074CC4-0E26-4716-A307-960272A90040}\setup.exe -runfromtemp -l0x0009 APPDRVNT4 -removeonly
QuickTime-->MsiExec.exe /I{C78EAC6F-7A73-452E-8134-DBB2165C5A68}
Safari-->MsiExec.exe /I{C5C649A8-1D21-4C83-9B08-7B3752E580F4}
SearchAssist-->C:\DELL\SearchAssist\UninstSA.bat
Security Update for Microsoft .NET Framework 2.0 (KB928365)-->C:\WINDOWS\system32\msiexec.exe /promptrestart /uninstall {8056AC9E-49C5-4375-9ADE-B2F862C9DF51} /package {7131646D-CD3C-40F4-97B9-CD9E4E6262EF}
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB963027)-->"C:\WINDOWS\ie7updates\KB963027-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB969897)-->"C:\WINDOWS\ie7updates\KB969897-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB972260)-->"C:\WINDOWS\ie7updates\KB972260-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950759)-->"C:\WINDOWS\$NtUninstallKB950759$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
SetPoint-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2E8EAC71-BFE4-417A-88F0-5A1BDFBCF5D3}\setup.exe" -l0x9 -removeonly
Street Atlas USA 6.0-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Street Atlas USA 6.0\Uninst.isu"
Symantec Endpoint Protection-->MsiExec.exe /I{76B2BC31-2D96-4170-9C44-09E13B5555F3}
TurboCAD Deluxe 14-->MsiExec.exe /I{1EA9F5CC-BD77-48FC-A9AF-E71646F2E55B}
TurboCAD Symbols-->MsiExec.exe /I{5D8D4617-FED5-47C8-B2F4-B2670496746F}
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
WIDCOMM Bluetooth Software-->MsiExec.exe /X{84814E6B-2581-46EC-926A-823BD1C670F6}
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
Zhangmen 2009 DEMO-->"c:\zm2009demo\setup\uninst.exe"

======Security center information======

AV: Symantec Endpoint Protection
FW: Symantec Endpoint Protection

======System event log======

Computer Name: DF6K7GG1
Event Code: 8032
Message: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{4AF8C44A-28A9-4F5B-8EB4-B8FF4F8D202D}.
The backup browser is stopping.

Record Number: 28708
Source Name: BROWSER
Time Written: 20090706073213.000000-240
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8021
Message: The browser was unable to retrieve a list of servers from the browser master \\REAGAN-ALLIE on the network \Device\NetBT_Tcpip_{4AF8C44A-28A9-4F5B-8EB4-B8FF4F8D202D}.
The data is the error code.

Record Number: 28707
Source Name: BROWSER
Time Written: 20090706072848.000000-240
Event Type: warning
User:

Computer Name: DF6K7GG1
Event Code: 1009
Message: A network error occurred when trying to send a message. The error code is: A socket operation was attempted to an unreachable host.
.

Record Number: 28682
Source Name: Dhcp
Time Written: 20090705235917.000000-240
Event Type: warning
User:

Computer Name: DF6K7GG1
Event Code: 8032
Message: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{4AF8C44A-28A9-4F5B-8EB4-B8FF4F8D202D}.
The backup browser is stopping.

Record Number: 28678
Source Name: BROWSER
Time Written: 20090705233252.000000-240
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8021
Message: The browser was unable to retrieve a list of servers from the browser master \\REAGAN-ALLIE on the network \Device\NetBT_Tcpip_{4AF8C44A-28A9-4F5B-8EB4-B8FF4F8D202D}.
The data is the error code.

Record Number: 28676
Source Name: BROWSER
Time Written: 20090705232947.000000-240
Event Type: warning
User:

=====Application event log=====

Computer Name: DF6K7GG1
Event Code: 8
Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


Record Number: 1929
Source Name: crypt32
Time Written: 20081125205746.000000-300
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8
Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


Record Number: 1928
Source Name: crypt32
Time Written: 20081125205745.000000-300
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8
Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


Record Number: 1927
Source Name: crypt32
Time Written: 20081125205745.000000-300
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 8
Message: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved


Record Number: 1926
Source Name: crypt32
Time Written: 20081125205743.000000-300
Event Type: error
User:

Computer Name: DF6K7GG1
Event Code: 13
Message:
LiveUpdate returned a non-critical error. Available content updates may have failed to install.

Record Number: 1925
Source Name: SescLU
Time Written: 20081125205108.000000-300
Event Type: error
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_REVISION"=0f0d
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"CLASSPATH"=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre6\lib\ext\QTJava.zip

-----------------EOF-----------------
ginga
Regular Member
 
Posts: 22
Joined: March 30th, 2008, 9:40 pm

Re: Request Assistance (Callback window)

Unread postby Sharagoz » August 1st, 2009, 4:07 pm

Thank you for your help! I'm very grateful that you are willing to offer your skills to me and others!
You're welcome!

You forgot to include the GMER log in your last reply

Another question:
Plus a "Callback" window is now appear.
What do you mean when you say "callback" window?
User avatar
Sharagoz
Retired Graduate
 
Posts: 985
Joined: February 22nd, 2008, 4:31 pm
Location: Norway

Re: Request Assistance (Callback window)

Unread postby ginga » August 3rd, 2009, 10:58 pm

Hi there,

Now I don't believe the Callback window has anything to do with the "horrible viruses let me clean it up" message. I believe it was another window of my media player. Apologies for the confusions.

My gmer file exceeded the capacity of this message so I included it as a separate file. Thank you!

Best regards,
Ginga
You do not have the required permissions to view the files attached to this post.
ginga
Regular Member
 
Posts: 22
Joined: March 30th, 2008, 9:40 pm

Re: Request Assistance (Callback window)

Unread postby Sharagoz » August 4th, 2009, 4:24 pm

The logs I've seen so far are clean. If you are indeed infected, the infection is hiding itself well.

I'd like to talk a little bit more about what you said in your first post:
Believe I picked up a virus off a web page. Got the usual "You have viruses that are horrible and awful and you'd better let me fix 'em message." :-) and I powered the system down immediately
Was this a popup window from the browser?
Have you seen any such message since that incident?
If yes, how does it appear? Is it a system tray ballon that contains the message? (a small message shown above the clock)
Or is it a message that pops up in a window of its own?

1) Download and run DDS by sUBs
  • Download DDS from one of the links below and save it to your desktop
    Link1 | Link2 | Link3
  • Double-click the file to run the tool
  • A black window will stay open while the tool runs
  • Wait for the scan to finish (this will only take a couple of minutes), and two logs to open in separate notepad documents
  • Include both these logs in your next reply

You should temporarily disable Symantec Endpoint Protection before the next scan, as it may falsely detect this tool as malicious

2) Download and run RootRepeal
  • Download RootRepeal from here
  • Extract RootRepeal.exe from the RAR file, and save it to your desktop
  • Run RootRepeal.exe
  • Click the Report tab at the bottom of the window
  • Click the Scan button, and in the Select Scan dialog, put a checkmark next everything
  • Click the OK button and in the Select Drives dialog, put a checkmark next to every drive
  • Click OK to start the scan
  • RootRepeal will start scanning. Wait for it to finish. It can take awhile depending on how many drives, how many files, how many folders...etc. Be patient.
  • When it finishes, click Save Report and save it somewhere you can easily find it, and then include this report in your next reply

Enable Symantec Endpoint Protection again
User avatar
Sharagoz
Retired Graduate
 
Posts: 985
Joined: February 22nd, 2008, 4:31 pm
Location: Norway

Re: Request Assistance (Callback window)

Unread postby ginga » August 4th, 2009, 6:20 pm

Hi Sharagoz,

It was a popup window from the browser and I haven't seen it again or anything like it since.

I saved RootRepeal.rar to my harddrive and double-clicked to open it but it was looking for a windows file association. It evenutally took me to the http://www.rarlab.com/ but I'm not sure how to proceed. Would you provide more guidance, please? The other log files you requested are attached.

Thank you!
Ginga


DDS (Ver_09-07-30.01) - NTFSx86
Run by Ginga at 18:06:44.85 on Tue 08/04/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1029 [GMT -4:00]

AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *disabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\DOCUME~1\Ginga\LOCALS~1\Temp\Temporary Directory 3 for gmer.zip\gmer.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SymCorpUI.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Ginga\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/ ... nel=us-smb
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080610
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/ ... nel=us-smb
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/ ... nel=us-smb
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Logitech Hardware Abstraction Layer] "c:\program files\common files\logitech\khalshared\KHALMNPR.EXE"
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb12.exe
mRun: [HPHmon03] c:\windows\system32\hphmon03.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\setpoint.lnk - c:\program files\setpoint\SetPoint.exe
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: itunes.com\www
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/200 ... oader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/sh ... tor/sw.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/s ... DEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-2-1 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-2-1 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2008-4-4 2234296]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-26 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090803.005\NAVENG.SYS [2009-8-3 87888]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090803.005\NAVEX15.SYS [2009-8-3 875728]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]
S3 Dot4Usb HPH09;Dot4Usb HPH09;c:\windows\system32\drivers\hphius09.sys [2008-9-7 18864]

=============== Created Last 30 ================

2009-08-03 01:36 250 a------- c:\windows\gmer.ini
2009-08-01 08:29 <DIR> --d----- c:\program files\trend micro

==================== Find3M ====================

2009-07-19 09:33 3,597,824 -------- c:\windows\system32\dllcache\mshtml.dll
2009-07-19 09:32 6,067,200 -------- c:\windows\system32\dllcache\ieframe.dll
2009-06-29 07:07 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-06-29 07:07 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-29 04:35 634,632 -------- c:\windows\system32\dllcache\iexplore.exe
2009-06-29 04:33 2,452,872 -------- c:\windows\system32\dllcache\ieapfltr.dat
2009-06-29 04:33 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 10:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2008-09-14 10:09 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091420080915\index.dat

============= FINISH: 18:08:55.75 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-07-30.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 6/15/2008 2:22:36 PM
System Uptime: 8/3/2009 6:36:13 AM (36 hours ago)

Motherboard: Dell Inc. | | 0HX769
Processor: Intel(R) Core(TM)2 Duo CPU T5670 @ 1.80GHz | Microprocessor | 789/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 146 GiB total, 107.277 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: 1394 Net Adapter
Device ID: V1394\NIC1394\D13B9C1464FC000
Manufacturer: Microsoft
Name: 1394 Net Adapter
PNP Device ID: V1394\NIC1394\D13B9C1464FC000
Service: NIC1394

==== System Restore Points ===================

RP86: 5/7/2009 11:49:27 AM - System Checkpoint
RP87: 5/10/2009 5:54:49 PM - System Checkpoint
RP88: 5/13/2009 11:51:45 AM - System Checkpoint
RP89: 5/18/2009 8:14:22 PM - Software Distribution Service 3.0
RP90: 5/19/2009 8:35:49 PM - System Checkpoint
RP91: 5/21/2009 7:50:00 AM - System Checkpoint
RP92: 5/23/2009 6:12:00 PM - System Checkpoint
RP93: 5/25/2009 12:20:06 AM - System Checkpoint
RP94: 5/26/2009 3:31:38 PM - System Checkpoint
RP95: 5/27/2009 4:14:30 PM - System Checkpoint
RP96: 5/30/2009 8:33:24 AM - System Checkpoint
RP97: 5/31/2009 2:13:14 AM - 2009-05-31 Restore Point Registry Backup
RP98: 5/31/2009 2:45:18 AM - Installed Adobe Acrobat 8 Professional
RP99: 6/1/2009 10:00:09 PM - Removed Adobe Acrobat 8 Professional
RP100: 6/3/2009 8:56:19 AM - System Checkpoint
RP101: 6/4/2009 9:35:26 AM - System Checkpoint
RP102: 6/8/2009 10:00:12 AM - System Checkpoint
RP103: 6/8/2009 11:18:26 AM - Installed Adobe Acrobat 8 Professional
RP104: 6/9/2009 1:35:38 PM - System Checkpoint
RP105: 6/10/2009 5:19:30 PM - System Checkpoint
RP106: 6/11/2009 8:08:29 AM - Software Distribution Service 3.0
RP107: 6/12/2009 11:42:48 AM - System Checkpoint
RP108: 6/15/2009 8:31:30 AM - System Checkpoint
RP109: 6/16/2009 10:40:22 AM - System Checkpoint
RP110: 6/17/2009 11:39:33 AM - System Checkpoint
RP111: 6/18/2009 11:45:00 AM - System Checkpoint
RP112: 6/19/2009 1:32:41 PM - System Checkpoint
RP113: 6/22/2009 8:30:25 AM - System Checkpoint
RP114: 6/23/2009 10:14:33 AM - System Checkpoint
RP115: 6/24/2009 10:44:26 AM - System Checkpoint
RP116: 6/25/2009 12:11:00 PM - System Checkpoint
RP117: 6/26/2009 2:10:42 PM - System Checkpoint
RP118: 6/27/2009 3:11:06 PM - System Checkpoint
RP119: 6/28/2009 3:15:14 PM - System Checkpoint
RP120: 6/29/2009 4:14:20 PM - System Checkpoint
RP121: 6/30/2009 4:24:29 PM - System Checkpoint
RP122: 7/1/2009 6:06:26 PM - System Checkpoint
RP123: 7/2/2009 6:56:23 PM - System Checkpoint
RP124: 7/6/2009 8:19:36 AM - System Checkpoint
RP125: 7/7/2009 9:42:33 AM - System Checkpoint
RP126: 7/8/2009 11:15:13 AM - System Checkpoint
RP127: 7/13/2009 12:10:43 PM - System Checkpoint
RP128: 7/14/2009 7:35:39 PM - System Checkpoint
RP129: 7/15/2009 9:35:38 PM - System Checkpoint
RP130: 7/16/2009 3:00:20 AM - Software Distribution Service 3.0
RP131: 7/17/2009 7:54:04 AM - System Checkpoint
RP132: 7/18/2009 1:06:49 PM - System Checkpoint
RP133: 7/20/2009 7:54:24 AM - System Checkpoint
RP134: 7/21/2009 9:26:53 AM - System Checkpoint
RP135: 7/22/2009 7:24:25 AM - Software Distribution Service 3.0
RP136: 7/23/2009 8:32:27 AM - System Checkpoint
RP137: 7/24/2009 9:46:45 AM - System Checkpoint
RP138: 7/25/2009 11:18:15 AM - System Checkpoint
RP139: 7/27/2009 8:58:06 AM - System Checkpoint
RP140: 7/28/2009 9:39:26 AM - System Checkpoint
RP141: 7/29/2009 8:13:30 AM - Software Distribution Service 3.0
RP142: 7/30/2009 8:46:08 AM - System Checkpoint
RP143: 7/31/2009 10:42:32 AM - System Checkpoint
RP144: 8/1/2009 8:23:37 AM - Software Distribution Service 3.0
RP145: 8/2/2009 11:10:45 AM - System Checkpoint
RP146: 8/3/2009 11:13:06 AM - System Checkpoint

==== Installed Programs ======================

1600
1600_Help
1600Trb
Adobe Acrobat 8 Professional
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.4
Adobe Shockwave Player 11.5
AiO_Scan
AiOSoftware
AnswerWorks 5.0 English Runtime
Apple Mobile Device Support
Apple Software Update
Bonjour
Broadcom Management Programs
Browser Address Error Redirector
BufferChm
CDDRV_Installer
Chronos
Compatibility Pack for the 2007 Office system
Conexant HDA D330 MDC V.92 Modem
Copy
CP_AtenaShokunin1Config
cp_dwShrek2Albums1
cp_dwShrek2Cards1
CreativeProjects
CreativeProjectsTemplates
CueTour
Dell Network Assistant
Dell Support Center (Support Software)
Dell Touchpad
Dell Wireless WLAN Card
Destinations
Digital Line Detect
Director
DocProc
DocumentViewer
Family Tree Maker 6.0
Fax
Google Desktop
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
Hijackthis 1.99.1
HijackThis 2.0.2
Hotfix for Windows XP (KB952287)
HP Image Zone 4.7
hp photosmart printer series (Remove only)
HP Product Assistant
HP PSC & OfficeJet 4.7
HP Software Update
HPSystemDiagnostics
InstantShare
Intel(R) Graphics Media Accelerator Driver
IntelliSonic Speech Enhancement
iTunes
Java(TM) 6 Update 11
Java(TM) 6 Update 5
Java(TM) 6 Update 7
KhalSetup
LiveUpdate 3.3 (Symantec Corporation)
MediaDirect
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Application Error Reporting
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modem Diagnostic Tool
MSN
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
Netflix Movie Viewer
NetWaiting
Network Magic
OpenOffice.org Installer 1.0
OutlookAddinSetup
PanoStandAlone
PhotoGallery
ProductContext
Pure Networks Platform
QFolder
Quicken 2009
Quicken Legal Business Pro 2009
Quicken WillMaker Plus 2009
QuickSet
QuickTime
Readme
Safari
Scan
ScannerCopy
SearchAssist
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
SetPoint
SkinsHP1
Street Atlas USA 6.0
Symantec Endpoint Protection
TrayApp
TurboCAD Deluxe 14
TurboCAD Symbols
Unload
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
WebFldrs XP
WebReg
WIDCOMM Bluetooth Software
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows XP Service Pack 3
Zhangmen 2009 DEMO

==== Event Viewer Messages From Past Week ========

7/31/2009 8:46:26 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'SrtETmp' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
7/28/2009 10:51:27 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)

==== End Of File ===========================
ginga
Regular Member
 
Posts: 22
Joined: March 30th, 2008, 9:40 pm

Re: Request Assistance (Callback window)

Unread postby Sharagoz » August 4th, 2009, 7:13 pm

I saved RootRepeal.rar to my harddrive and double-clicked to open it but it was looking for a windows file association
Ok, then your computer is missing a program to read rar-files. You can download WinRAR from the below link:
http://www.rarlab.com/rar/wrar39b5.exe
As I recall, WinRAR will nag you about upgrading to the full version every time you open it, but you can just ignore that.

It was a popup window from the browser and I haven't seen it again or anything like it since.
Then it is very likely that your computer is clean, but we'll run a few more scans to make sure.

I wont be able to review your logs until tomorrow, but please post the RootRepeal log in the meanwhile.
User avatar
Sharagoz
Retired Graduate
 
Posts: 985
Joined: February 22nd, 2008, 4:31 pm
Location: Norway

Re: Request Assistance (Callback window)

Unread postby ginga » August 4th, 2009, 8:18 pm

Thank you!

Ginga
You do not have the required permissions to view the files attached to this post.
ginga
Regular Member
 
Posts: 22
Joined: March 30th, 2008, 9:40 pm

Re: Request Assistance (Callback window)

Unread postby Sharagoz » August 5th, 2009, 2:25 pm

Disable Symantec Endpoint Protection before the next two steps.

1) Download and Run Malwarebytes Anti-Malware
  • Download Malwarebytes' Anti-Malware and install the program
  • At the end, make sure a checkmark is placed next to:
    o Update Malwarebytes' Anti-Malware
    o Launch Malwarebytes' Anti-Malware
  • Click Finish
  • If an update is found, it will download and install the latest version
  • Once the program has loaded, click Check for updates
  • Click select Perform quick scan, then click Scan to start scanning
    (This scan is normally completed in less than 10 minutes)
  • When the scan is complete, click OK, then Show Results to view the results
  • Make sure that everything is checked, and click Remove Selected
  • When completed, a log will open in Notepad. Include this log in your next reply
Note:
If you for some reason lose the log, it can be retrieved manually from this location:
[WinXP] C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
[WinVista] C:\Users\<your username>\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logsmbam-log-date (time).txt
Vista users must enable the viewing of hidden files

2) Run ESET's online scanner
  • Go here using Internet Explorer:
    http://www.eset.com/onlinescan/run_scanner.php
  • Put a checkmark next to Yes, I accept the Terms of Use and click the Start button
  • If prompted about installing ActiveX, allow it and click Install
  • If there is a checkmark next to Remove found threats, remove the checkmark and then click Start
  • The scanner will initialize and then start scanning. It will normally take 0.5 - 2 hours to complete.
  • When the scan has finished, close Internet Explorer
  • A log will be located here
    C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Include this log in your next reply

Enable Symantec Endpoint Protection again

3) Get a new HiJackThis log
  • Launch Hijackthis
  • Click on the Do a system scan and save a logfile button
  • HJT will run a scan and a log will open in Notepad
  • Include this log in your next reply

Logs I need:
MBAM log
ESET log
New HJT log
User avatar
Sharagoz
Retired Graduate
 
Posts: 985
Joined: February 22nd, 2008, 4:31 pm
Location: Norway

Re: Request Assistance (Callback window)

Unread postby ginga » August 5th, 2009, 9:56 pm

Hi there,

Here you go. Thank you!

Ginga

Malwarebytes' Anti-Malware 1.40
Database version: 2566
Windows 5.1.2600 Service Pack 3

8/5/2009 7:50:23 PM
mbam-log-2009-08-05 (19-50-23).txt

Scan type: Quick Scan
Objects scanned: 115818
Time elapsed: 11 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=6
# iexplore.exe=7.00.6000.16876 (vista_gdr.090625-2339)
# OnlineScanner.ocx=1.0.0.5889
# api_version=3.0.2
# EOSSerial=f06bf2a62237f2438c03396538e6a484
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2009-08-06 01:47:53
# local_time=2009-08-05 09:47:53 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=3585 63 50 0 0
# compatibility_mode=5889 63 259 1 128939968502807976
# scanned=107229
# found=0
# cleaned=0
# scan_time=3159

Logfile of HijackThis v1.99.1
Scan saved at 9:51:27 PM, on 8/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SymCorpUI.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080610
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080610
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: SetPoint.lnk = ?
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/s ... DEXAXO.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O18 - Protocol: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files\Common Files\Pure Networks Shared\Platform\puresp4.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Unknown owner - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe" -k runservice (file missing)
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
ginga
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Re: Request Assistance (Callback window)

Unread postby Sharagoz » August 6th, 2009, 3:27 pm

All your logs are clean, which means that the popup you received was just a popup and not the result of an infection. :)

Unless you have discovered new problems its time to clean up the diagnostic tools we used.

Cleaning up
  • 1) Uninstall through Add/Remove Programs
    • Locate and uninstall the below programs unless you want to keep some of them for future usage:
      HiJackThis
      Malwarebytes' Anti-Malware
      ESET Online Scanner
  • 2) Uninstall GMER
    • Press the windows key and the R key to open the Run dialog box
    • Copy the command below into it and press Enter
      Code: Select all
      C:\Windows\gmer_uninstall.cmd
  • 3) Other deletions
    • You can delete the files and folders below
      RSIT.exe
      RootRepeal.exe
      dds.scr
      C:\rsit (folder)

Making your computer more secure
    Below I'm quoting a tutorial I've written which I post to everybody I help here at MWR.
    Your computer were not infected this time, and you've been here before, so perhaps you've seen similar advice already. In either case, the tutorial is below if you wish to read it. It covers the key parts of the software side of computer security. What steps you take or dont take to increase your own computers security is of course up to you.
    If you have any questions beyond this, feel free to ask.

    How to protect yourself from malware
    Over the last few years there has been a dramatic increase in the number of infected computers online.
    If everybody using the internet knew what Im about to go through, this number would be significantly reduced.
    I dont have all the answers, and I cant go through every detail if the size of the tutorial is to be kept fairly short, but I'll do my best to explain the most important parts.

  • 1) Keeping your operating system up to date (windows updates)
    This is the most important security measure. With an unpatched operating system you will be defenseless even with top-notch security software.
    Malware often exploit security holes in your operating system to install itself, and keeping your OS up to date at all times will make sure this risk is at a minimum.
    Visit http://update.microsoft.com/ using Internet Explorer, and get all critical updates.
    You may have to repeat the update procedure several times before you get all updates. Repeat it until there are no more critical updates showing as missing.
    Also, I recommend you turn on automatic updates if you havent already.

  • 2) Keeping applications up to date
    Keeping your operating system up to date is critical, but its also important to keep your applications up to date.
    If security holes are discovered in common applications that most people use, malware writers are sure to try and exploit them to install their malicious content.
    Many applications have automatic updates. If you are asked about installing an update you should do so unless you got a good reason not to.
    There are also several online sites that offer to scan your computer for outdated software.
    One of them is provided by Secunia. This one is quick and easy to use, and will provide links to updates if outdated software is discovered.
    I recommend you go there once in a while and make sure you got your software up to date.
    Secunias Software Inspector is located here:
    http://secunia.com/vulnerability_scanning/online/
    Visit that page, click Start Scanner and the rest should be fairly easy to figure out.

  • 3) Immunization software
    This section covers security measures which doesn't do any realtime scanning. All they do is block sites that hosts malware, sites that advertises for malware, malicious ActiveX objects, malicious browser helpers, and cookies that have been identified as bad.
    These protection measures have proven very effective against "internet related" threats and require virtually no computer resources.
    I recommend you install all of the below, regardless of what real-time scanners you use (i.e anti-virus and such).
    - MVP hosts
      Blocks rougly 25k online domains that hosts or advertises malicious content.
      Will significantly reduce the chance of getting in trouble by accidently visiting the wrong page.
    • Download hosts.zip from here and save the file to your desktop
    • Open hosts.zip and extract the file called HOSTS to the folder C:\windows\system32\drivers\etc
    • Answer Yes if asked about overwriting an existing file
    • Delete hosts.zip
    Notes:
    If you have previously added custom entries to your own hosts file, these will have to be re-added after the new hosts file is installed.
    The MVP hosts file should be downloaded and re-installed every now and then to keep it up to date.
    If you install MVP Hosts you should disable a service called "DNS client".
    If you dont, your browser(s) will use 10-60 seconds longer to start than what you are used to.
    Disabling this service will have no side-effects. Its purpose is to put domains in cache, but there is no noticeable increase in browsing speed.
    To disable the "DNS Client" service, do the following:
    • Press the windows key and the R key at the same time to open the run dialog box
    • Type in services.msc and press Enter to open the control panel for services
    • Right-click on "DNS client" and chose "Stop".
    • After the service has stopped, right-click on it again, chose "Properties" and set "startup type" to "disabled, press "Apply" and "OK".

    - Javacool Spywareblaster
      Multi-purpose blocker of activeX objects, browser helpers and unwanted cookies.
    • Download Spywareblaster from here and install it using default settings
    • Launch Spywareblaster
    • Click "manual updating" (automatic require a subscription)
    • Click "updates"->"check for updates"
    • When the updates are finished downloading, click "protection status" -> "enable all protection"
    Note:
    The last two steps should be repeated from time to time to keep the protection up to date.

    - Spybot immunization
      Multi-purpose blocker of domains, activeX objects, browsers helpers and unwanted cookies.
    • Download Spybot from here
    • When installing spybot, be sure to uncheck "Security center integration", "Separate secure shredder application" and "use system settings protection (teatimer)".
      These features have more cons than pros.
    • Launch Spybot
    • Click "update" -> "check for updates" and install all available updates.
    • Click "Immunize" in the left menu and then "immunize" in the right-hand window to enable the protection. (this may take a couple of minutes to finish)
    Note:
    The last two steps should be repeated from time to time to keep the protection up to date.

    After immunization you will start to notice that on some web sites advertisements are not displayed, instead it shows an icon indicating that an image couldnt be loaded or a small frame saying "the web page could not be displayed".
    The reason for this is that the immunization is blocking the site that are hosting the ads because it has been found to advertise for malicious software.
    If you try to enter a website that is being blocked, the browser will simply say "the web page could not be displayed".

    4) Real-time protection
    This section covers security measures that work in real time and scans computer activity as it is happening (anti-virus/anti-malware scans a file before it allows it to be opened, a firewall controls network traffic and blocks it unless you have allowed it to happen).
    This requires a lot of system resources, so what we are looking for is applications with good detection rate, low resource usage, that dont cause problems for legitimate applications.
    I have divided the real-timer scanners into sub-catergories and listed my recommendation for each catergory.

    - Anti-virusNote:
    Never have more than one Anti-virus application installed. Installing a second one is likely to cause conflicts between the two and apart from making your system unstable it will reduce your security rather than increase it.

    - Anti-malware
      These applications are ment to supplement your antivirus as they are aimed spesifically at detecting malicious programs.
      This can be programs designed to display advertisements (adware), track your internet surfing (spyware), give other people control over your computer (backdoors) and the likes.
      Unfortuntly, in the anti-malware department there arent any great free alternatives like there are in the anti-virus department.
      If you want an anti-malware application worth using you'll need to purchase one. Here are three good alternatives:
    • Malwarebytes' Anti-Malware
    • SUPERAntiSpyware (can be tried for 14 days for free)
    • A-squared Anti-Malware (can be tried for 30 days for free)
    Note:
    You can have more than one of these running at the same time, but I don't recommend it because it only gives a small increase in security while a big increase in usage of system resources.
    These can also be run alongside a security suite.

    - 3rd party Firewall
      Modern operating systems and routers have firewalls built into them that control incoming traffic so the main reason you might want to install a 3rd party firewall is to control outgoing traffic.
      Firewalls are different from other security software as it really is a tool you need to learn how to use, rather than an automatic security solution. An anti-virus application for instance you usually just install and then it runs in the background and only alerts you if something is wrong.
      That is not the case with firewalls. It will alert you whenever something tries to connect to the internet, whether its good or bad, and then its up to you to allow or deny the request. So ultimately you are increasing the security yourself with the help of the firewall.
      If you want to have top notch security you need a 3rd party firewall and the knowledge of how to use it. This will be your last line of defense should something bad get through your immunzation, and anti-virus/anti-malware protection.
      It enables you to prevent a trojan downloader from downloading malware to your computer should you end up with one, or prevent malware from sending personal information after it has collected it.
      However, firewalls can be difficult to use properly. When the firewall prompts you with "should xxx be allowed to connect to the internet?" you need to be able to decide whether xxx is good or bad. Most people who use a 3rd party firewall doesnt know how to do this, and click Yes every time, hence making it fairly useless to have a 3rd party firewall.
      In my opinion, firewalls are for the ones who have an above average need/interest in computer security, but nevertheless it's needed to have top-notch security.
      Here are three good, free alternatives if you desire to have one. They each have their own support forum that can help you learn how setup and use their firewall.
    • Comodo
      (If you chose this one, be sure to uncheck the following alternatives during installation:
      "Install Comodo SafeSurf..", "Make Comodo my default search provider" and "Make Comodo Search my homepage")
    • PCTools Firewall
    • Online Armor

    - Winpatrol
      This program is not strictly a security application, but gives you a lot more control over your computer.
      Like a firewall it's a tool you need to learn how to use.
      Basically it watches your system settings and alerts you if an application tries to change something. Then its up to you to accept or deny this change.
      Its main purpose is to watch programs that add themselfs to auto-start, but it also watches file associations, activeX objects and Internet Explorer helpers.
      Most programs do not need to be on auto-start, and the bad thing about auto-start is that it clogs down system resources.
      With winpatrol you can easily detect and prevent when an unwanted auto-start entry is added, and this becomes an additional security layer because most malware will add itself to auto-start.
      You can download winpatrol from here
      And here's a link to a place where you can get more information on how to use it

    If you managed to read through all of that you're probably asking "do I really need that much security software?".
    That depends on what your computer is used for.
    I'd say that everybody who uses a computer on the internet today really needs the following:
    - Windows updates (having all windows updates is more important than any security software)
    - The immunization software in step 3
    - Anti-virus software
    That's the minimum.
    If you use your computer for financial transactions (online bank, web-shopping, etc) or have sensitive information stored on the computer, you should strongly consider buying an anti-malware application to supplement your anti-virus software. A 3rd party firewall should also be considered.
    If you like to use your computer freely and install a lot of different programs, use file-sharing applications and surf all over the web you should also consider enhancing security as you'll be more at risk for infections.

    5) Safe and sensible online practices
    A book could be written on this subject, but here are some key points:
    - Be carefull about what you download and which programs you install.
    Dont blindly install every program that looks neat. If you're suspicious about a program, do a search online and see what others have to say about it before you install it.
    Be especially cautious about programs ment to "boost" your computer in any way, or programs that claim to make your computer run better.
    Any content given away for free are reason for suspicion.
    - Be carefull about which links you click.
    If somebody sends you a link you didnt expect, ask them about it before you click it.
    Some infections are designed to send messages to everybody on a persons email/messenger contact list, and if one of your contacts are infected, you may recive such messages
    - Be carefull about which email attachments you open.
    Use the same caution with unexpected email attachments as with links.
    - If a site looks shady, it probably is
    Sites that host malicious content often look shady with all types of adds and offers. Just navigate away.


Thats it.
If you have questions or comments, please respond back and let me know. If you do not respond, this thread will be closed within 48 hours.
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Sharagoz
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Re: Request Assistance (Callback window)

Unread postby ginga » August 6th, 2009, 11:19 pm

Thanks for all your help! All the best to you.

Ginga
ginga
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Posts: 22
Joined: March 30th, 2008, 9:40 pm

Re: Request Assistance (Callback window)

Unread postby Sharagoz » August 7th, 2009, 3:54 am

You're welcome!
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Posts: 985
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Re: Request Assistance (Callback window)

Unread postby NonSuch » August 7th, 2009, 3:31 pm

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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