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I need help with analysing an HijakThis log.

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I need help with analysing an HijakThis log.

Unread postby luk » July 26th, 2009, 1:01 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:47:08 PM, on 7/26/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\vsnpstd3.exe
C:\WINDOWS\tsnpstd3.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe
C:\Program Files\Registry Clean Expert\RCHelper.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 - HKLM\..\Run: [tsnpstd3] C:\WINDOWS\tsnpstd3.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [RegClean Expert Scheduler] "C:\Program Files\Registry Clean Expert\RCHelper.exe" /startup
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide2] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,L,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide3] cmd.exe /C rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

--
End of file - 8818 bytes
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Posts: 4
Joined: July 26th, 2009, 12:53 pm
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Re: I need help with analysing an HijakThis log.

Unread postby askey127 » July 29th, 2009, 4:23 pm

Hi luk,
If you run nLite, there is even less guarantee that removing malware can be done without "breaking" your System, seeing that I won't know what system tools/processes are removed or don't any longer work correctly.
If you wish to take full responsibility, and can verify this is your own personal computer, please proceed as follows:
-----------------------------------------------------------
Remove Registry items with HighjackThis. Start HijackThis.
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)

O4 - HKCU\..\Run: [RegClean Expert Scheduler] "C:\Program Files\Registry Clean Expert\RCHelper.exe" /startup

Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
-----------------------------------------------------------
Remove Programs Using Control Panel
From Start, Settings, Control Panel or Start, Control Panel, click Add/Remove Programs.
Highlight each Entry, as follows, one by one, if it exists, and choose Remove :
Registry Clean Expert
Take extra care in answering questions posed by any Uninstaller. Some questions may be worded to deceive you into Keeping the program.
-----------------------------------------------------------
REBOOT Your Machine
-----------------------------------------------------------
Retrieve the List of Installed programs Using HJT
Open HijackThis, click Open The Misc Tools Section. Then scroll down the list if you need to, click Open Uninstall Manager and Save List...
The List of installed programs will automatically be saved as uninstall_list.txt in your HiJackThis folder. In addition, the list opens in Notepad so you can also save as another name in another location if you wish. Please paste the contents into your next reply.
Click the "X" in the upper right corner of the HiJackThis window to close it.
----------------------------------------------------------------------------------
Download and Run MalwareBytes' Anti-Malware
Please go here to the Download Location, click on Download.
  • After clicking on the download and choosing Save, the "Save to location" dialog will come up.
  • Choose Desktop as the location to save the installer and click Save again.
  • You should now have a desktop icon named mbam-setup.exe. Double-click it.
  • Let it install the program where it wants to, with the default settings, and click Finish.
  • If an update is found, it will download and install the latest version.
  • If necessary, start Malwarebytes Anti-Malware again.
  • Once the program is running, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • If it found any malware items. Be sure that every item is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location, and post the contents in your reply.
  • The log can also be found using the "Logs" tab in the program. You can click any log listed to open its contents.
  • Recent logs are named by time/date stamp in this format : mbam-log-2009-mm-dd(hour-min-sec).txt
  • You can now delete the installer icon, named mbam-setup.exe from your desktop.
So we are looking for the Installed Programs list from HiJackThis, and the Malwarebytes log.
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Re: I need help with analysing an HijakThis log.

Unread postby luk » July 30th, 2009, 10:31 am

This is the installed program list from HijackThis.

ACDSee 9 Photo Manager
Ad-Aware
Ad-Aware
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Aliens vs. Predator 2
ASUS Gamer OSD
BitDefender GameSafe
BS.Player PRO
Counter-Strike 1.6
Desktop Sidebar
Garena
HijackThis 2.0.2
HP Image Zone Express
HP Imaging Device Functions 5.3
HP PSC & OfficeJet 5.3.B
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
Internet Download Manager
IrfanView (remove only)
Java(TM) 6 Update 14
K-Lite Codec Pack 2.81 Full
Malwarebytes' Anti-Malware
Medal of Honor Allied Assault
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.20)
Nero 8
neroxml
nLite 1.2.1
NVIDIA Drivers
oDC (remove only)
Panda ActiveScan 2.0
QuickTime Alternative 1.70
Real Alternative 1.49
Realtek AC'97 Audio
Skype™ 4.0
Spybot - Search & Destroy
Total Commander (Remove or Repair)
USB PC Camera-168
VCRedistSetup
Ventrilo Client
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Winamp (remove only)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Sidebar
WinRAR archiver
Yahoo! Messenger
Yahoo! Toolbar

This is the Malwarebytes scan log.

Malwarebytes' Anti-Malware 1.39
Database version: 2504
Windows 5.1.2600 Service Pack 2

7/30/2009 5:25:32 PM
mbam-log-2009-07-30 (17-25-32).txt

Scan type: Quick Scan
Objects scanned: 81561
Time elapsed: 2 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
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Posts: 4
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Re: I need help with analysing an HijakThis log.

Unread postby askey127 » July 30th, 2009, 1:37 pm

luk,
I don't see anything wrong with your logs from that.
Let's do one more to check:
-----------------------------------------------------
Run an Online Kaspersky WebScan
  • Please go to Kaspersky website and perform an online antivirus scan.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

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Re: I need help with analysing an HijakThis log.

Unread postby luk » August 1st, 2009, 8:35 am

Hello this is Kaspersky online scanner:

Saturday, August 1, 2009
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Saturday, August 01, 2009 10:35:56
Records in database: 2569599
Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes
Scan area Critical Areas
C:\Documents and Settings\Admin\Start Menu\Programs\Startup
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
C:\Program Files
C:\WINDOWS
Scan statistics
Files scanned 23408
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 02:01:55

No malware has been detected. The scan area is clean.
The selected area was scanned.

I forgot to write that the logs i posted ware the logs of a second scan. I did scans with Ad-Aware, Spybot - Search & Destroy and Malwarebytes' Anti-Malware. So i posted the logs of second scanes. I must say that on my first scanes 2 of the anti-malware tools found infection and removed them. Now all this logs i posted are from second scans, not initial scans.
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Re: I need help with analysing an HijakThis log.

Unread postby askey127 » August 1st, 2009, 11:07 am

luk,
It's always helpful to post logs that show removals by a scanner. The logs for Malwarebytes are listed by time/date stamp under the Logs tab. Looks like it's all set now, though.
Of those three programs, I would definitely keep Malwarebytes Anti-Malware.
Actually, if you opt for the paid version of "MBAM", you won't need the other two at all.
Malwarebytes is far more sophisticated at removing items it finds. Always use it in conjunction with a single up-to-date AntiVirus program.

Your machine looks OK now.
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Re: I need help with analysing an HijakThis log.

Unread postby luk » August 1st, 2009, 4:01 pm

I found the initial scan`s log:

Malwarebytes' Anti-Malware 1.39
Database version: 2504
Windows 5.1.2600 Service Pack 2

7/26/2009 1:33:17 PM
mbam-log-2009-07-26 (13-33-17).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|)
Objects scanned: 129873
Time elapsed: 13 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ForceClassicControlPanel (Hijack.ControlPanelStyle) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSMHelp (Hijack.Help) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\system volume information\_restore{07d0c732-20c8-4de5-8a0f-bcd2a26fc6b6}\RP33\A0028607.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\syssetub.dll (Trojan.Agent) -> Quarantined and deleted successfully.
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Re: I need help with analysing an HijakThis log.

Unread postby askey127 » August 1st, 2009, 6:35 pm

Looks like it was taken care of.
Those are not anything needing further action.
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Re: I need help with analysing an HijakThis log.

Unread postby NonSuch » August 6th, 2009, 5:56 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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