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Something's wrong

Unread postby freebyrd » July 20th, 2009, 3:21 pm

I'm not sure what's going on. I think that I've picked up something. Can anyone help?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:15:17 PM, on 5/6/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ActivCard\ActivCard Gold\acevtsrv.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\SpywareDetector\SDActiveMonitor.exe
C:\Program Files\PC Tools AntiVirus\PCTAV.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Starfield\Desktop Notifier\wben.exe
C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
C:\Program Files\Palm\Hotsync.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\SpywareDetector\SpywareDetector.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.msn.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: UrlHelper Class - {74322BF9-DF26-493f-B0DA-6D2FC5E6429E} - C:\Program Files\BearShare Applications\BearShare MediaBar\BearShareIEHelper.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll
O2 - BHO: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"
O4 - HKLM\..\Run: [PLFSet] rundll32.exe C:\Windows\PLFSet.dll,PLFDefSetting
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer Registration\ACE1.exe" /startup
O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe
O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM\..\Run: [acEventServ] "C:\Program Files\ActivCard\ActivCard Gold\acevtsrv.exe"
O4 - HKLM\..\Run: [PrintServer Diagnostic] C:\Program Files\Print Server\PTP\PSDiagnostic.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CTCheck] C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
O4 - HKLM\..\Run: [BCWipeTM Startup] "C:\Program Files\Jetico\BCWipe\BCWipeTM.exe" startup
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] c:\windows\system32\nvcpl.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SDActiveMonitor] C:\Program Files\SpywareDetector\SDActiveMonitor.exe -AUTO
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PCTAVApp] "C:\Program Files\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN
O4 - HKLM\..\Run: [SDAutoScan] C:\Program Files\SpywareDetector\SpywareDetector.exe -AUTOSCAN
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [wben] "C:\Program Files\Starfield\Desktop Notifier\wben.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1002\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Lisa')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1002\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Lisa')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1002\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent (User 'Lisa')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1002\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User 'Lisa')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1002\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun (User 'Lisa')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1002\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe" (User 'Lisa')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1002\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe" (User 'Lisa')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1002\..\Run: [feedreader.exe] "C:\Program Files\FeedReader30\feedreader.exe" (User 'Lisa')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1002\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.exe -boot (User 'Lisa')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1002\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe" (User 'Lisa')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1002\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User 'Lisa')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1003\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Air Force')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1003\..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe (User 'Air Force')
O4 - HKUS\S-1-5-21-3936250007-516103054-2297102272-1004\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Martin')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - S-1-5-21-3936250007-516103054-2297102272-1002 Startup: PrePaidLegalRSSCommunicationsCenter.lnk = C:\Program Files\Pre-Paid Legal Services, Inc\Pre-Paid Legal RSS Communications Center\Pre-Paid Legal RSS Communications Center.exe (User 'Lisa')
O4 - S-1-5-21-3936250007-516103054-2297102272-1002 User Startup: PrePaidLegalRSSCommunicationsCenter.lnk = C:\Program Files\Pre-Paid Legal Services, Inc\Pre-Paid Legal RSS Communications Center\Pre-Paid Legal RSS Communications Center.exe (User 'Lisa')
O4 - Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O13 - Gopher Prefix:
O16 - DPF: Web-Based Email Tools - http://email.secureserver.net/Download.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{06BF1744-9144-48C7-8B25-1013D9CC2663}: NameServer =,
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer =,
O17 - HKLM\System\CS1\Services\Tcpip\..\{06BF1744-9144-48C7-8B25-1013D9CC2663}: NameServer =,
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer =,
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O20 - Winlogon Notify: acAuth - C:\Windows\SYSTEM32\acauth.dll
O23 - Service: ActivCard Authentication Service (ACachSrv) - ActivCard - C:\Program Files\Common Files\ActivCard\acachsrv.exe
O23 - Service: ActivCard Gold Autoregister (acautoreg) - ActivCard S.A. - C:\Program Files\Common Files\ActivCard\acautoreg.exe
O23 - Service: ActivCard Auto-Update Service (acautoupdate) - ActivCard S.A. - C:\Program Files\Common Files\ActivCard\acautoup.exe
O23 - Service: ActivCard Gold service (Accoca) - ActivCard - C:\Program Files\Common Files\ActivCard\accoca.exe
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\Windows\System32\LEXBCES.EXE
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - (no file)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SDMainSvc - Max Secure Software - C:\Program Files\SpywareDetector\SDMainService.exe
O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

End of file - 15734 bytes

Edit: Edited to add the below information to this post. This information was taken from a post that had been added to this topic and has since been removed in order to restore this topic's zero reply status.


freebyrd wrote:I guess I should mention some of the symptoms. Well ie is extremly slow to start up. Most of the time if it finds the page that I'm looking for it takes a few minutes to load up. Now once I'm on it's almost as fast as normal.

Next I noticed that all my standard users can not log on. they get a blue screen (not the error screen) but a blank blue screen once it boots under any acount other than my own (the admin account).

I'm also trying to view a dvd. But the system will not allow me too. I get media player's screen, but if I press play it never goes anywhere.

The scariest things are that I can not update any microsoft office product. I've got automatic updateing set up, but each office update fails. Also the Windows security center keeps reporting that my firewall is off, and my antivirus reports that it's shut off (even when running a scan.
Last edited by NonSuch on July 20th, 2009, 8:11 pm, edited 1 time in total.
Reason: Edited to add data copied from removed post.
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Re: Something's wrong

Unread postby MWR 3 day Mod » July 24th, 2009, 12:05 am


We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Something's wrong

Unread postby Shaba » July 26th, 2009, 11:59 pm

Due to lack of response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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