Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Malware

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Malware

Unread postby Comp9986 » July 19th, 2009, 1:45 pm

My Computer has a malware.

I ran ComboFix and this is the log that i got. If you please can help me out to remove the malware i would appreciate it.

Thanks...

ComboFix 09-07-19.01 - Owner 07/19/2009 10:59.1.2 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.1982.854 [GMT -6:00]
Running from: c:\users\Owner\Documents\Downloads\ComboFix.exe
AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
SP: Norton Internet Security *enabled* (Updated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
SP: Spybot - Search and Destroy *enabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *disabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-2168046756-2019267947-2605116518-500
c:\$recycle.bin\S-1-5-21-3401879336-2266474330-166972247-500
c:\program files\zango
c:\program files\zango\bin\10.3.75.0\arrow.ico
c:\program files\zango\bin\10.3.75.0\CntntCntr.dll
c:\program files\zango\bin\10.3.75.0\copyright.txt
c:\program files\zango\bin\10.3.75.0\firefox\extensions\chrome.manifest
c:\program files\zango\bin\10.3.75.0\firefox\extensions\components\npclntax.xpt
c:\program files\zango\bin\10.3.75.0\firefox\extensions\install.rdf
c:\program files\zango\bin\10.3.75.0\firefox\extensions\plugins\npclntax_ZangoSA.dll
c:\program files\zango\bin\10.3.75.0\HostOL.dll
c:\program files\zango\bin\10.3.75.0\link.ico
c:\program files\zango\bin\10.3.75.0\Srv.exe
c:\program files\zango\bin\10.3.75.0\Wallpaper.dll
c:\program files\zango\bin\10.3.75.0\WeSkin.dll
c:\program files\zango\bin\10.3.75.0\ZangoSAAX.dll
c:\program files\zango\bin\10.3.75.0\ZangoSADF.exe
c:\program files\zango\bin\10.3.75.0\ZangoSAHook.dll
c:\programdata\Microsoft\Windows\Start Menu\Programs\Zango
c:\programdata\Microsoft\Windows\Start Menu\Programs\Zango\Reset Cursor.lnk
c:\programdata\Microsoft\Windows\Start Menu\Programs\Zango\Weather.lnk
c:\programdata\Microsoft\Windows\Start Menu\Programs\Zango\Zango Customer Support Center.lnk
c:\programdata\Microsoft\Windows\Start Menu\Programs\Zango\Zango Games!.lnk
c:\programdata\Microsoft\Windows\Start Menu\Programs\Zango\Zango Library.lnk
c:\programdata\Microsoft\Windows\Start Menu\Programs\Zango\Zango Screensavers!.lnk
c:\programdata\Microsoft\Windows\Start Menu\Programs\Zango\Zango Uninstall Instructions.lnk
c:\programdata\Microsoft\Windows\Start Menu\Programs\Zango\Zango Videos!.lnk
c:\windows\Installer\12207.msi
c:\windows\system32\KBL.LOG

.
((((((((((((((((((((((((( Files Created from 2009-06-19 to 2009-07-19 )))))))))))))))))))))))))))))))
.

2009-07-19 16:46 . 2009-07-11 19:34 533880 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\Scxpx86.dll
2009-07-19 16:46 . 2009-07-11 19:34 276344 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSXpx86.sys
2009-07-19 16:46 . 2009-07-11 19:34 451960 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSxpx86.dll
2009-07-19 16:46 . 2009-07-11 19:34 293424 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSvix86.sys
2009-07-19 16:46 . 2009-07-11 19:34 397360 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSviA64.sys
2009-07-19 16:44 . 2009-07-19 16:46 -------- d-----w- C:\32788R22FWJFW.0.tmp
2009-07-19 08:49 . 2009-07-19 08:49 87888 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090719.004\naveng.sys
2009-07-19 08:49 . 2009-07-19 08:49 875728 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090719.004\navex15.sys
2009-07-19 08:49 . 2009-07-19 08:49 371248 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090719.004\eeCtrl.sys
2009-07-19 08:49 . 2009-07-19 08:49 259368 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090719.004\ecmsvr32.dll
2009-07-19 08:49 . 2009-07-19 08:49 2414128 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090719.004\cceraser.dll
2009-07-19 08:49 . 2009-07-19 08:49 177520 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090719.004\naveng32.dll
2009-07-19 08:49 . 2009-07-19 08:49 1181040 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090719.004\navex32a.dll
2009-07-19 08:49 . 2009-07-19 08:49 101936 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090719.004\eraser.sys
2009-07-11 19:34 . 2009-07-11 19:34 276344 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSXpx86.sys
2009-07-11 19:34 . 2009-07-11 19:34 293424 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSvix86.sys
2009-07-11 19:34 . 2009-07-11 19:34 533880 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\Scxpx86.dll
2009-07-11 19:34 . 2009-07-11 19:34 451960 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSxpx86.dll
2009-07-11 19:34 . 2009-07-11 19:34 397360 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSviA64.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-19 16:46 . 2009-07-19 16:46 224 ----a-w- c:\windows\system32\drivers\kgpcpy.cfg
2009-07-19 16:38 . 2009-03-24 05:46 -------- d-----w- c:\programdata\STOPzilla!
2009-07-19 16:30 . 2009-03-16 18:57 27839 ----a-w- c:\programdata\nvModes.dat
2009-07-14 06:35 . 2008-10-03 05:03 -------- d-----w- c:\users\Owner\AppData\Roaming\LimeWire
2009-04-07 01:02 . 2009-04-07 01:04 44111360 ----a-w- c:\program files\Visual Mind 11.msi
2009-04-02 02:16 . 2008-09-28 21:39 134648 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
2008-02-25 02:10 . 2008-02-25 02:10 22 --sha-w- c:\windows\SMINST\HPCD.sys
.
Comp9986
Active Member
 
Posts: 1
Joined: July 19th, 2009, 1:36 pm
Advertisement
Register to Remove

Re: Malware

Unread postby NonSuch » July 19th, 2009, 9:47 pm

ComboFix is not a tool that is intended to be used without the direct supervision of a qualified expert. To use ComboFix on your own is to court disaster for your computer. Please stop all attempts at self-fixes for your system's issues as that may only confuse the issue further and cause additional problems as well.

In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log. Also include your ComboFix log in the same post.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27302
Joined: February 23rd, 2005, 7:08 am
Location: California


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 28 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware