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Please help remove malware from my computer.

Unread postby Anitha » July 15th, 2009, 8:21 pm

Hi,

I am anitha. My laptop computer has been infected. All search engine results take me to malicious websites when the links are clicked. This has been going on for abt a week now...today Mozilla is crashing everytime I run a google search...

Here's my hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:18:52 PM, on 7/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\bea\tuxedo8.1\bin\tuxipc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\Common Framework\naPrdMgr.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\MSSQL7\binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.231.30:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *sheriff.bso;<local>;*.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKLM\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.kumudam.com/wfplayer/tdserver.cab
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://img2.orkut.com/activex/10035/photouploader.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {7E73BE8F-FD87-44EC-8E22-023D5FF960FF} (F5 Virtual Sandbox Class) - https://firevpn.greenfield.com/vdesk/te ... ,0,50412,1
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - http://a532.g.akamai.net/f/532/6712/5m/ ... taller.exe
O16 - DPF: {D84C4D49-A63A-4432-B319-718ECA705773} - https://firevpn.greenfield.com/policy/d ... ,0,41115,1
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://myvpn.ford.com/dana-cached/setu ... tupSP1.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BEA ProcMGR V8.1 - Unknown owner - C:\bea\tuxedo8.1\bin\tuxipc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Syntek STK1160 Service (StkASSrv) - Unknown owner - C:\WINDOWS\System32\StkASv2K.exe (file missing)
O23 - Service: TListen 8.1 (Port: 3050) (TUXEDO 8.1 Listener on Port 3050) - Unknown owner - C:\bea\tuxedo8.1\bin\slisten.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 12792 bytes

Regards,

Anitha
Anitha
Regular Member
 
Posts: 25
Joined: March 5th, 2009, 3:46 pm
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Re: Please help remove malware from my computer.

Unread postby MWR 3 day Mod » July 19th, 2009, 3:08 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Joined: April 4th, 2008, 8:40 am

Re: Please help remove malware from my computer.

Unread postby Blade81 » July 20th, 2009, 5:46 am

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

However, if you do not have the resources to reinstall your computer and would like me to attempt to clean it, I will be happy to do so.
Should you have any questions, please feel free to ask.

Please let us know what you have decided to do in your next post.
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Re: Please help remove malware from my computer.

Unread postby Anitha » July 20th, 2009, 2:11 pm

Hi Blade81,

This information is quite alarming. I do have SSNs and some personal informations saved in my system and I have accessed bank accounts etc. from this PC. I am however reluctant to reformat my system. I will inform my bank etc. and probably have them reset my password etc. I would like to attempt to clean it for now. I am planning t purchase another laptop which I will use for more serious purposes like bank acct access etc while I use this PC solely for recreation.

Can you help me to try to fix it without re-formatting?

Thanks,

Anitha.
Anitha
Regular Member
 
Posts: 25
Joined: March 5th, 2009, 3:46 pm

Re: Please help remove malware from my computer.

Unread postby Blade81 » July 20th, 2009, 4:27 pm

Can you help me to try to fix it without re-formatting?

Hi Anitha,

Sure, will do my best :)

First, I need to see a couple of other logs.

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop. Post them back to your topic.
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Re: Please help remove malware from my computer.

Unread postby Anitha » July 20th, 2009, 10:59 pm

Hi Blade81,

Here is DDS.txt:


DDS (Ver_09-06-26.01) - NTFSx86
Run by Anitha at 22:52:26.71 on Mon 07/20/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.333 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: PC Tools Firewall Plus *enabled* {ABBD5028-5A95-4B6D-996E-98D64AE88D52}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\bea\tuxedo8.1\bin\tuxipc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Network Associates\Common Framework\naPrdMgr.exe
C:\MSSQL7\binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Anitha\Desktop\dds(2).scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyServer = 192.168.231.30:80
uInternet Settings,ProxyOverride = *sheriff.bso;<local>;*.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.exe,
BHO: HelperObject Class: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 7\SnagItBHO.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 7\SnagItIEAddin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [Network Associates Error Reporting Service] "c:\program files\common files\network associates\talkback\TBMon.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe" /StartedFromRunKey
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSCONFIG.EXE /auto
IE: &Clean Traces - c:\program files\dap\privacy package\dapcleanerie.htm
IE: &Download with &DAP - c:\program files\dap\dapextie.htm
IE: Download &all with DAP - c:\program files\dap\dapextie2.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\program files\yahoo!\messenger\YahooMessenger.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: musicmatch.com\online
DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} - hxxp://www.kumudam.com/wfplayer/tdserver.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://img2.orkut.com/activex/10035/photouploader.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/share ... insctl.cab
DPF: {7E73BE8F-FD87-44EC-8E22-023D5FF960FF} - hxxps://firevpn.greenfield.com/vdesk/te ... ,0,50412,1
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} - hxxp://support.f-secure.com/ols/fscax.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/fl ... wflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/ ... taller.exe
DPF: {D84C4D49-A63A-4432-B319-718ECA705773} - hxxps://firevpn.greenfield.com/policy/d ... ,0,41115,1
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://myvpn.ford.com/dana-cached/setu ... tupSP1.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\anitha\applic~1\mozilla\firefox\profiles\l19aff0l.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\dap\dapfirefox\components\DAPFireFox.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava11.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava12.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava13.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava14.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava32.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPOJI610.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: XUL Cache: {91083820-46DC-4342-8C70-DA8469C5B106} - c:\documents and settings\anitha\local settings\application data\{91083820-46DC-4342-8C70-DA8469C5B106}

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-3-5 130424]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-4-2 11608]
R1 NaiAvTdi1;NaiAvTdi1;c:\windows\system32\drivers\mvstdi5x.sys [2006-10-18 58464]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2009-3-5 159600]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-4-2 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-4-2 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-4-2 55640]
R2 BEA ProcMGR V8.1;BEA ProcMGR V8.1;c:\bea\tuxedo8.1\bin\tuxipc.exe [2006-7-4 20480]
R2 dvdmmg;dvdmmg;c:\windows\system32\drivers\dvdmmg.sys [2007-9-6 5504]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2006-10-3 98304]
R2 McShield;Network Associates McShield;c:\program files\network associates\virusscan\Mcshield.exe [2006-2-14 221191]
R2 McTaskManager;Network Associates Task Manager;c:\program files\network associates\virusscan\VsTskMgr.exe [2006-6-8 29184]
R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [2009-3-5 73840]
R2 PCToolsFirewallPlus;PC Tools Firewall Plus;c:\program files\pc tools firewall plus\FWService.exe [2009-3-14 146800]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2006-10-18 116864]
R3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [2009-3-14 95640]
S2 TUXEDO 8.1 Listener on Port 3050;TListen 8.1 (Port: 3050);c:\bea\tuxedo8.1\bin\slisten.exe [2006-7-4 69632]
S3 urvpndrv;F5 Networks VPN Adapter;c:\windows\system32\drivers\urvpndrv.sys --> c:\windows\system32\drivers\urvpndrv.sys [?]

=============== Created Last 30 ================

2009-07-15 20:52 <DIR> -cd----- C:\ComboFix
2009-07-15 20:51 389,120 a------- c:\windows\system32\CF9638.exe
2009-07-15 20:50 389,120 a------- c:\windows\system32\cmd.execf
2009-07-03 23:36 <DIR> --dsh--- c:\documents and settings\anitha\PrivacIE
2009-07-03 10:50 <DIR> --dsh--- c:\documents and settings\anitha\IECompatCache
2009-07-03 10:26 1,409 a------- c:\windows\QTFont.for
2009-07-03 10:26 54,156 a---h--- c:\windows\QTFont.qfn
2009-07-02 12:54 <DIR> --dsh--- c:\documents and settings\anitha\IETldCache
2009-07-02 11:58 102,912 -------- c:\windows\system32\dllcache\iecompat.dll
2009-07-02 11:58 <DIR> --d----- c:\windows\ie8updates
2009-07-02 11:57 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-02 11:57 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-07-02 11:52 <DIR> -cd-h--- c:\windows\ie8
2009-06-28 17:58 717,296 a------- c:\windows\system32\drivers\sptd.sys
2009-06-28 13:53 3,246 a------- c:\windows\system32\wbem\Outlook_01c9f81946cae946.mof
2009-06-22 22:16 <DIR> --d----- c:\docume~1\anitha\applic~1\PokerCreations
2009-06-22 01:40 <DIR> --d----- c:\docume~1\anitha\applic~1\NLOP

==================== Find3M ====================

2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 10:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-13 01:15 5,936,128 -------- c:\windows\system32\dllcache\mshtml.dll
2009-05-13 01:15 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-30 17:22 1,985,024 -------- c:\windows\system32\dllcache\iertutil.dll
2009-04-30 17:22 11,064,832 -------- c:\windows\system32\dllcache\ieframe.dll
2009-04-30 17:22 1,207,808 -------- c:\windows\system32\dllcache\urlmon.dll
2009-04-30 17:22 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-04-30 17:22 385,536 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-04-30 07:21 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-29 00:55 133,120 -------- c:\windows\system32\dllcache\extmgr.dll
2009-04-28 05:05 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2006-09-19 00:40 774,144 ac------ c:\program files\RngInterstitial.dll
2006-07-04 19:24 67,424 ac------ c:\program files\MC
2005-05-12 13:48 9,382,912 ac------ c:\program files\Communicator.msi
2005-05-12 13:07 93,270 ac------ c:\program files\Communicator.adm
2005-05-10 14:33 29,915 a----r-- c:\program files\relnotes.htm
2007-05-06 18:37 80 -c-shr-- c:\windows\system32\47B1B07498.dll
2007-12-03 21:36 104 -c-shr-- c:\windows\system32\47B1B07498.sys
2006-10-16 14:33 88 -c-shr-- c:\windows\system32\9874B0B147.sys
2007-12-03 21:36 8,456 ac-sh--- c:\windows\system32\KGyGaAvL.sys
2008-08-23 18:19 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082320080824\index.dat

============= FINISH: 22:55:17.64 ===============

I decided to post the attach.txt (instead of attaching it) because I remember reading somewhere on the board that attachments are not recommended. Here it is:


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-06-26.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 6/28/2006 9:25:08 PM
System Uptime: 7/20/2009 10:48:17 PM (0 hours ago)

Motherboard: Dell Inc. | | 0KD882
Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz | Microprocessor | 1662/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 53 GiB total, 7.533 GiB free.
D: is FIXED (NTFS) - 17 GiB total, 12.003 GiB free.
E: is CDROM ()
F: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

AAC Decoder
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Adobe Shockwave Player
AOLIcon
Apple Mobile Device Support
Apple Software Update
AutoUpdate
Avira AntiVir Personal - Free Antivirus
BEA WebLogic Platform 8.1
Bluetooth Stack for Windows by Toshiba
Bonjour
Broadcom Management Programs
CCleaner (remove only)
Conexant HDA D110 MDC V.92 Modem
Critical Update for Windows Media Player 11 (KB959772)
Crystal Reports 9
Dell Digital Jukebox Driver
Dell Game Console
Dell Media Experience
Dell Support Center (Support Software)
Dell System Restore
DellSupport
Digital Content Portal
Digital Line Detect
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Version Checker
DivX Web Player
Documentation & Support Launcher
Download Accelerator Plus (DAP)
Drivers Install For Linksys Easylink Advisor
EducateU
eFax Messenger 4.2
ELIcon
Games, Music, & Photos Launcher
Google Video Player
H.264 Decoder
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
Juniper Networks Cache Cleaner 6.0.0
K-Lite Codec Pack 4.3.1 (Standard)
Linksys EasyLink Advisor 1.6 (0032)
Logitech QuickCam
Logitech QuickCam Driver Package
Malwarebytes' Anti-Malware
McAfee VirusScan Enterprise
mCore
MCU
mDriver
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft SQL Server 7.0
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
mIWA
MKV Splitter
mLogView
mMHouse
Modem Helper
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.0.11)
mPfMgr
mPfWiz
mProSafe
MSN
MSN Music Assistant
mSSO
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MultitrackStudio Lite 4.3
Musicmatch® Jukebox
mWlsSafe
mWMI
mXML
mZConfig
NetCenter EasyLink
NetWaiting
PC Tools Firewall Plus 5.0
PowerDVD 5.7
QuickSet
QuickTime
RealPlayer
Rhapsody Player Engine
Search Assist
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
Skype 2.5
SnagIt 7
Sonic DLA
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SQLTools 1.42 (remove only)
Synaptics Pointing Device Driver
SystemSecurity2009
Tuxedo 8.1
Tuxedo 8.1 RP
Ulead PhotoImpact 12
Ulead VideoStudio SE DVD
UltraEdit-32 Uninstall
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
URL Assistant
USB2.0 Capture Device
VC80CRTRedist - 8.0.50727.762
Viewpoint Media Player
WebFldrs XP
WildTangent Web Driver
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WordPerfect Office 12
Yahoo! Messenger
Yahoo! Photos Easy Upload Tool
Yahoo! Photos Print-at-Home Tool

==== Event Viewer Messages From Past Week ========

7/20/2009 1:42:39 PM, error: System Error [1003] - Error code 100000d1, parameter1 e1ea8000, parameter2 00000002, parameter3 00000000, parameter4 aa41f125.
7/19/2009 5:05:45 PM, error: System Error [1003] - Error code 100000d1, parameter1 e1e8d000, parameter2 00000002, parameter3 00000000, parameter4 aa41f125.
7/17/2009 2:38:29 PM, error: System Error [1003] - Error code 100000d1, parameter1 e1ec6000, parameter2 00000002, parameter3 00000000, parameter4 aa41f125.
7/16/2009 2:51:10 PM, error: Service Control Manager [7023] - The IPSEC Services service terminated with the following error: The requested service provider could not be loaded or initialized.
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Workstation service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Wireless Zero Configuration service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Windows Audio service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Telephony service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The System Restore Service service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The System Event Notification service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Security Center service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Secondary Logon service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Remote Access Connection Manager service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Network Location Awareness (NLA) service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Network Connections service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Error Reporting Service service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The DHCP Client service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Cryptographic Services service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The COM+ Event System service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Automatic Updates service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7031] - The Windows Time service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
7/16/2009 12:50:03 AM, error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
7/16/2009 12:50:03 AM, error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
7/16/2009 12:50:03 AM, error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 6000 milliseconds: Restart the service.
7/16/2009 12:50:03 AM, error: Service Control Manager [7031] - The Help and Support service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
7/16/2009 12:50:03 AM, error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
7/16/2009 12:16:38 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV avgio avipbb Fips intelppm ssmdrv
7/16/2009 12:09:20 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
7/16/2009 12:08:46 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
7/16/2009 12:06:46 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD APPDRV avgio avipbb Fips intelppm IPSec MRxSmb NaiAvTdi1 NetBIOS NetBT pctgntdi RasAcd Rdbss ssmdrv Tcpip WS2IFSL
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The IP Traffic Filter Driver service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 1:15:50 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
7/16/2009 1:15:19 AM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
7/15/2009 8:16:22 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the TListen 8.1 (Port: 3050) service to connect.
7/15/2009 8:16:22 PM, error: Service Control Manager [7000] - The TListen 8.1 (Port: 3050) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/15/2009 8:16:22 PM, error: Service Control Manager [7000] - The Syntek STK1160 Service service failed to start due to the following error: The system cannot find the file specified.
7/15/2009 5:33:09 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86.

==== End Of File ===========================


Thank you,

Anitha
Anitha
Regular Member
 
Posts: 25
Joined: March 5th, 2009, 3:46 pm

Re: Please help remove malware from my computer.

Unread postby Blade81 » July 21st, 2009, 4:30 am

Hi,

You seem to have both Antivir and McAfee installed there. It's recommended to have one antivirus installed in one system only. Decide which one you want to keep.


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds.txt log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
User avatar
Blade81
Admin/Teacher
Admin/Teacher
 
Posts: 5245
Joined: July 17th, 2006, 3:36 am
Location: Finland

Re: Please help remove malware from my computer.

Unread postby Anitha » July 21st, 2009, 5:57 pm

Hi Blade81,
I uninstalled McAfee virus protection. Here are the log files and reports.

Combofix log:
ComboFix 09-07-20.05 - Anitha 07/21/2009 17:06.3.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.536 [GMT -4:00]
Running from: c:\documents and settings\Anitha\Desktop\ComboFix.exe
AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: PC Tools Firewall Plus *enabled* {ABBD5028-5A95-4B6D-996E-98D64AE88D52}
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Installer\2cb582.msp
c:\windows\Installer\2cb5ab.msp
c:\windows\Installer\2cb5c1.msp
c:\windows\Installer\2cb5d6.msp
c:\windows\Installer\WMEncoder.msi
c:\windows\system32\drivers\hjgruibwbgjqrp.sys
c:\windows\system32\hjgruibkedsnae.dll
c:\windows\system32\hjgruitkxtplqg.dll
c:\windows\system32\hjgruitlrwlapu.dat
c:\windows\system32\hjgruiyxqisyod.dat
c:\windows\system32\lowsec
c:\windows\system32\lowsec\local.ds
c:\windows\system32\lowsec\user.ds
c:\windows\system32\sdra64.exe
c:\windows\system32\url(3).dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_hjgruioaacnahk


((((((((((((((((((((((((( Files Created from 2009-06-21 to 2009-07-21 )))))))))))))))))))))))))))))))
.

2009-07-16 00:19 . 2009-07-16 00:19 -------- d-----w- c:\documents and settings\Anitha\Local Settings\Application Data\PCHealth
2009-07-04 03:36 . 2009-07-04 03:36 -------- d-sh--w- c:\documents and settings\Anitha\PrivacIE
2009-07-03 20:02 . 2009-07-03 20:02 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-07-03 14:50 . 2009-07-03 14:50 -------- d-sh--w- c:\documents and settings\Anitha\IECompatCache
2009-07-02 16:55 . 2009-07-02 16:55 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2009-07-02 16:54 . 2009-07-02 16:54 -------- d-sh--w- c:\documents and settings\Anitha\IETldCache
2009-07-02 15:58 . 2009-06-02 10:12 102912 ------w- c:\windows\system32\dllcache\iecompat.dll
2009-07-02 15:58 . 2009-07-02 15:58 -------- d-----w- c:\windows\ie8updates
2009-07-02 15:57 . 2009-04-30 21:22 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2009-07-02 15:57 . 2009-04-30 21:22 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2009-07-02 15:52 . 2009-07-02 15:57 -------- dc-h--w- c:\windows\ie8
2009-06-28 21:58 . 2009-06-28 21:58 717296 ----a-w- c:\windows\system32\drivers\sptd.sys
2009-06-23 02:16 . 2009-06-23 02:16 -------- d-----w- c:\documents and settings\Anitha\Application Data\PokerCreations
2009-06-22 05:40 . 2009-07-04 02:55 -------- d-----w- c:\documents and settings\Anitha\Application Data\NLOP

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-21 21:04 . 2007-12-21 01:30 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-06-28 22:43 . 2006-06-15 20:17 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-06-27 04:40 . 2009-03-15 00:35 -------- d-----w- c:\program files\PC Tools Firewall Plus
2009-06-16 14:36 . 2004-08-11 22:00 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:36 . 2004-08-11 22:00 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-09 03:47 . 2007-05-22 02:26 -------- d-----w- c:\documents and settings\Anitha\Application Data\Ulead Systems
2009-06-09 02:04 . 2009-06-09 02:04 -------- d-----w- c:\program files\Windows Media Components
2009-06-09 02:03 . 2007-05-22 02:26 -------- d-----w- c:\program files\Common Files\Ulead Systems
2009-06-09 02:03 . 2007-05-22 02:26 -------- d-----w- c:\program files\Ulead Systems
2009-06-09 02:03 . 2006-11-30 21:16 -------- d-----w- c:\documents and settings\All Users\Application Data\Ulead Systems
2009-06-03 19:09 . 2004-08-11 22:00 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-13 05:15 . 2004-08-11 22:00 915456 ----a-w- c:\windows\system32\wininet.dll
2009-05-13 03:56 . 2006-07-01 18:07 83536 -c--a-w- c:\documents and settings\Anitha\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-07 15:32 . 2004-08-11 22:00 345600 ----a-w- c:\windows\system32\localspl.dll
2009-04-28 02:21 . 2009-04-02 18:52 96104 ----a-w- c:\windows\system32\drivers\avipbb.sys
2009-04-28 02:21 . 2009-04-02 18:52 55640 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2006-09-19 04:40 . 2006-09-19 04:40 774144 -c--a-w- c:\program files\RngInterstitial.dll
2006-07-04 23:24 . 2006-07-04 23:24 67424 -c--a-w- c:\program files\MC
2005-05-12 17:48 . 2005-05-12 17:48 9382912 -c--a-w- c:\program files\Communicator.msi
2005-05-12 17:07 . 2005-05-12 17:07 93270 -c--a-w- c:\program files\Communicator.adm
2005-05-10 18:33 . 2007-02-13 14:51 29915 ----a-r- c:\program files\relnotes.htm
2009-06-12 14:46 . 2009-02-23 00:50 134648 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
2009-02-24 19:34 . 2009-02-24 19:34 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-02-24 19:34 . 2009-02-24 19:34 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
2007-05-06 22:37 . 2007-05-06 22:36 80 -csh--r- c:\windows\system32\47B1B07498.dll
2007-12-04 01:36 . 2006-07-16 04:16 104 -csh--r- c:\windows\system32\47B1B07498.sys
2006-10-16 18:33 . 2006-07-01 18:07 88 -csh--r- c:\windows\system32\9874B0B147.sys
2007-12-04 01:36 . 2006-07-01 18:07 8456 -csha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2007-08-30 205480]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-11-29 761947]
"ShStatEXE"="c:\program files\Network Associates\VirusScan\SHSTAT.EXE" [2004-09-22 94208]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-02-01 385024]
"PCMService"="c:\program files\Dell\Media Experience\PCMService.exe" [2004-04-12 290816]
"Network Associates Error Reporting Service"="c:\program files\Common Files\Network Associates\TalkBack\TBMon.exe" [2003-10-07 147514]
"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2005-08-12 1121792]
"McAfeeUpdaterUI"="c:\program files\Network Associates\Common Framework\UpdaterUI.exe" [2005-12-07 131072]
"LogitechCommunicationsManager"="c:\program files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [2007-10-25 563984]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2007-08-30 205480]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2006-05-01 602182]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-05-31 122941]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"00PCTFW"="c:\program files\PC Tools Firewall Plus\FirewallGUI.exe" [2009-02-23 2652056]
"MSConfig"="c:\windows\pchealth\helpctr\Binaries\MSCONFIG.EXE" [2008-04-14 169984]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2005-11-16 397312]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Bluetooth Manager.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Bluetooth Manager.lnk
backup=c:\windows\pss\Bluetooth Manager.lnkCommon Startup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\DAP\\DAP.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Network Associates\\VirusScan\\shstat.exe"=
"c:\\Program Files\\Network Associates\\Common Framework\\FrameworkService.exe"=
"c:\\Program Files\\Network Associates\\VirusScan\\Mcshield.exe"=
"c:\\WINDOWS\\system32\\wbem\\wmiprvse.exe"=
"c:\\bea\\tuxedo8.1\\bin\\tuxipc.exe"=
"c:\\WINDOWS\\system32\\wuauclt.exe"=
"c:\\Program Files\\Linksys EasyLink Advisor\\LinksysAgent.exe"=
"c:\\WINDOWS\\stsystra.exe"=
"c:\\WINDOWS\\system32\\dla\\tfswctrl.exe"=
"c:\\WINDOWS\\system32\\dwwin.exe"=
"c:\\Program Files\\Common Files\\LogiShrd\\LVCOMSER\\LVComSer.exe"=
"%windir%\\system32\\drivers\\svchost.exe"=

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [3/5/2009 12:18 PM 130424]
R1 NaiAvTdi1;NaiAvTdi1;c:\windows\system32\drivers\mvstdi5x.sys [10/18/2006 12:05 PM 58464]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [3/5/2009 12:18 PM 159600]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [4/2/2009 2:52 PM 108289]
R2 BEA ProcMGR V8.1;BEA ProcMGR V8.1;c:\bea\tuxedo8.1\bin\tuxipc.exe [7/4/2006 6:46 PM 20480]
R2 dvdmmg;dvdmmg;c:\windows\system32\drivers\dvdmmg.sys [9/6/2007 6:15 AM 5504]
R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [3/5/2009 12:18 PM 73840]
R3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [3/14/2009 8:35 PM 95640]
S2 TUXEDO 8.1 Listener on Port 3050;TListen 8.1 (Port: 3050);c:\bea\tuxedo8.1\bin\slisten.exe [7/4/2006 6:46 PM 69632]
S3 urvpndrv;F5 Networks VPN Adapter;c:\windows\system32\DRIVERS\urvpndrv.sys --> c:\windows\system32\DRIVERS\urvpndrv.sys [?]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - ENTDRV51

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-03-31 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 19:57]

2009-07-21 c:\windows\Tasks\User_Feed_Synchronization-{56CBAA01-51F6-475E-A3C2-FB27FF0C2EC7}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 08:31]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyServer = 192.168.231.30:80
uInternet Settings,ProxyOverride = *sheriff.bso;<local>;*.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
IE: &Clean Traces - c:\program files\DAP\Privacy Package\dapcleanerie.htm
IE: &Download with &DAP - c:\program files\DAP\dapextie.htm
IE: Download &all with DAP - c:\program files\DAP\dapextie2.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: musicmatch.com\online
DPF: {D84C4D49-A63A-4432-B319-718ECA705773} - hxxps://firevpn.greenfield.com/policy/d ... ,0,41115,1
FF - ProfilePath - c:\documents and settings\Anitha\Application Data\Mozilla\Firefox\Profiles\l19aff0l.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\DAP\DAPFireFox\components\DAPFireFox.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava11.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava12.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava13.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava14.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava32.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPOJI610.dll
FF - plugin: c:\program files\Real\RealArcade\Plugins\Mozilla\npracplug.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - HiddenExtension: XUL Cache: {91083820-46DC-4342-8C70-DA8469C5B106} - c:\documents and settings\Anitha\Local Settings\Application Data\{91083820-46DC-4342-8C70-DA8469C5B106}
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-21 17:14
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Installer\UserData\LocalSystem\Components\Ø•€|ÿÿÿÿ•€|ù•Ôw*]
"5E7CEC10DF0760D4F8DAFB12FDC06CCD"=""
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(1484)
c:\windows\system32\EntApi.dll
c:\windows\system32\WININET.dll
.
Completion time: 2009-07-21 17:18
ComboFix-quarantined-files.txt 2009-07-21 21:18
ComboFix2.txt 2009-03-31 19:07

Pre-Run: 8,053,342,208 bytes free
Post-Run: 8,149,233,664 bytes free

204 --- E O F --- 2009-07-16 00:46

--------------------------------------------------------------------------------------------------------------
DDS.txt :


DDS (Ver_09-06-26.01) - NTFSx86
Run by Anitha at 17:48:54.62 on Tue 07/21/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.459 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: PC Tools Firewall Plus *enabled* {ABBD5028-5A95-4B6D-996E-98D64AE88D52}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\bea\tuxedo8.1\bin\tuxipc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\MSSQL7\binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Anitha\Desktop\dds(2).scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyServer = 192.168.231.30:80
uInternet Settings,ProxyOverride = *sheriff.bso;<local>;*.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
BHO: HelperObject Class: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 7\SnagItBHO.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 7\SnagItIEAddin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSCONFIG.EXE /auto
IE: &Clean Traces - c:\program files\dap\privacy package\dapcleanerie.htm
IE: &Download with &DAP - c:\program files\dap\dapextie.htm
IE: Download &all with DAP - c:\program files\dap\dapextie2.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\program files\yahoo!\messenger\YahooMessenger.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: musicmatch.com\online
DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} - hxxp://www.kumudam.com/wfplayer/tdserver.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://img2.orkut.com/activex/10035/photouploader.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/share ... insctl.cab
DPF: {7E73BE8F-FD87-44EC-8E22-023D5FF960FF} - hxxps://firevpn.greenfield.com/vdesk/te ... ,0,50412,1
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} - hxxp://support.f-secure.com/ols/fscax.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/fl ... wflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/ ... taller.exe
DPF: {D84C4D49-A63A-4432-B319-718ECA705773} - hxxps://firevpn.greenfield.com/policy/d ... ,0,41115,1
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://myvpn.ford.com/dana-cached/setu ... tupSP1.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\anitha\applic~1\mozilla\firefox\profiles\l19aff0l.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\dap\dapfirefox\components\DAPFireFox.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava11.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava12.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava13.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava14.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava32.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPOJI610.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: XUL Cache: {91083820-46DC-4342-8C70-DA8469C5B106} - c:\documents and settings\anitha\local settings\application data\{91083820-46DC-4342-8C70-DA8469C5B106}

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-3-5 130424]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-4-2 11608]
R1 NaiAvTdi1;NaiAvTdi1;c:\windows\system32\drivers\mvstdi5x.sys --> c:\windows\system32\drivers\mvstdi5x.sys [?]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2009-3-5 159600]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-4-2 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-4-2 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-4-2 55640]
R2 BEA ProcMGR V8.1;BEA ProcMGR V8.1;c:\bea\tuxedo8.1\bin\tuxipc.exe [2006-7-4 20480]
R2 dvdmmg;dvdmmg;c:\windows\system32\drivers\dvdmmg.sys [2007-9-6 5504]
R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [2009-3-5 73840]
R2 PCToolsFirewallPlus;PC Tools Firewall Plus;c:\program files\pc tools firewall plus\FWService.exe [2009-3-14 146800]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys --> c:\windows\system32\drivers\naiavf5x.sys [?]
R3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [2009-3-14 95640]
S2 McShield;Network Associates McShield;"c:\program files\network associates\virusscan\mcshield.exe" --> c:\program files\network associates\virusscan\Mcshield.exe [?]
S2 McTaskManager;Network Associates Task Manager;"c:\program files\network associates\virusscan\vstskmgr.exe" --> c:\program files\network associates\virusscan\VsTskMgr.exe [?]
S2 TUXEDO 8.1 Listener on Port 3050;TListen 8.1 (Port: 3050);c:\bea\tuxedo8.1\bin\slisten.exe [2006-7-4 69632]
S3 urvpndrv;F5 Networks VPN Adapter;c:\windows\system32\drivers\urvpndrv.sys --> c:\windows\system32\drivers\urvpndrv.sys [?]

=============== Created Last 30 ================

2009-07-21 17:17 <DIR> --d----- c:\windows\system32\dllcache\cache
2009-07-21 16:51 219,648 a------- c:\windows\PEV.exe
2009-07-21 16:51 161,792 a------- c:\windows\SWREG.exe
2009-07-21 16:51 98,816 a------- c:\windows\sed.exe
2009-07-03 23:36 <DIR> --dsh--- c:\documents and settings\anitha\PrivacIE
2009-07-03 10:50 <DIR> --dsh--- c:\documents and settings\anitha\IECompatCache
2009-07-03 10:26 1,409 a------- c:\windows\QTFont.for
2009-07-03 10:26 54,156 a---h--- c:\windows\QTFont.qfn
2009-07-02 12:54 <DIR> --dsh--- c:\documents and settings\anitha\IETldCache
2009-07-02 11:58 102,912 -------- c:\windows\system32\dllcache\iecompat.dll
2009-07-02 11:58 <DIR> --d----- c:\windows\ie8updates
2009-07-02 11:57 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-02 11:57 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-07-02 11:52 <DIR> -cd-h--- c:\windows\ie8
2009-06-28 17:58 717,296 a------- c:\windows\system32\drivers\sptd.sys
2009-06-28 13:53 3,246 a------- c:\windows\system32\wbem\Outlook_01c9f81946cae946.mof
2009-06-22 22:16 <DIR> --d----- c:\docume~1\anitha\applic~1\PokerCreations
2009-06-22 01:40 <DIR> --d----- c:\docume~1\anitha\applic~1\NLOP

==================== Find3M ====================

2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 10:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\dllcache\cache\wininet.dll
2009-05-13 01:15 5,936,128 -------- c:\windows\system32\dllcache\mshtml.dll
2009-05-13 01:15 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-30 17:22 1,985,024 -------- c:\windows\system32\dllcache\iertutil.dll
2009-04-30 17:22 11,064,832 -------- c:\windows\system32\dllcache\ieframe.dll
2009-04-30 17:22 1,207,808 -------- c:\windows\system32\dllcache\urlmon.dll
2009-04-30 17:22 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-04-30 17:22 385,536 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-04-30 07:21 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-29 00:55 133,120 -------- c:\windows\system32\dllcache\extmgr.dll
2009-04-28 05:05 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2006-09-19 00:40 774,144 ac------ c:\program files\RngInterstitial.dll
2006-07-04 19:24 67,424 ac------ c:\program files\MC
2005-05-12 13:48 9,382,912 ac------ c:\program files\Communicator.msi
2005-05-12 13:07 93,270 ac------ c:\program files\Communicator.adm
2005-05-10 14:33 29,915 a----r-- c:\program files\relnotes.htm
2007-05-06 18:37 80 -c-shr-- c:\windows\system32\47B1B07498.dll
2007-12-03 21:36 104 -c-shr-- c:\windows\system32\47B1B07498.sys
2006-10-16 14:33 88 -c-shr-- c:\windows\system32\9874B0B147.sys
2007-12-03 21:36 8,456 ac-sh--- c:\windows\system32\KGyGaAvL.sys
2008-08-23 18:19 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082320080824\index.dat

============= FINISH: 17:49:13.64 ===============
---------------------------------------------------------------------------------------------------------------------

Attach.txt :

DDS (Ver_09-06-26.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 6/28/2006 9:25:08 PM
System Uptime: 7/21/2009 5:04:07 PM (0 hours ago)

Motherboard: Dell Inc. | | 0KD882
Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz | Microprocessor | 1662/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 53 GiB total, 7.775 GiB free.
D: is FIXED (NTFS) - 17 GiB total, 12.885 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP101: 7/3/2009 4:01:23 PM - Installed Active@ ISO Burner
RP102: 7/3/2009 4:01:24 PM - SPTD setup V1.56
RP103: 7/3/2009 4:01:25 PM - Removed Active@ ISO Burner
RP104: 7/3/2009 4:01:26 PM - System Checkpoint
RP105: 7/3/2009 4:01:27 PM - System Checkpoint
RP106: 7/3/2009 4:01:28 PM - Software Distribution Service 3.0
RP107: 7/3/2009 4:01:29 PM - System Checkpoint
RP108: 7/15/2009 5:26:36 PM - Software Distribution Service 3.0
RP109: 7/15/2009 5:31:50 PM - Software Distribution Service 3.0
RP110: 7/15/2009 5:41:11 PM - Software Distribution Service 3.0
RP111: 7/15/2009 8:45:28 PM - Software Distribution Service 3.0
RP112: 7/21/2009 5:35:00 PM - Removed McAfee VirusScan Enterprise

==== Installed Programs ======================

AAC Decoder
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Adobe Shockwave Player
AOLIcon
Apple Mobile Device Support
Apple Software Update
AutoUpdate
Avira AntiVir Personal - Free Antivirus
BEA WebLogic Platform 8.1
Bluetooth Stack for Windows by Toshiba
Bonjour
Broadcom Management Programs
CCleaner (remove only)
Conexant HDA D110 MDC V.92 Modem
Critical Update for Windows Media Player 11 (KB959772)
Crystal Reports 9
Dell Digital Jukebox Driver
Dell Game Console
Dell Media Experience
Dell Support Center (Support Software)
Dell System Restore
DellSupport
Digital Content Portal
Digital Line Detect
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Version Checker
DivX Web Player
Documentation & Support Launcher
Download Accelerator Plus (DAP)
Drivers Install For Linksys Easylink Advisor
EducateU
eFax Messenger 4.2
ELIcon
Games, Music, & Photos Launcher
Google Video Player
H.264 Decoder
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
Juniper Networks Cache Cleaner 6.0.0
K-Lite Codec Pack 4.3.1 (Standard)
Linksys EasyLink Advisor 1.6 (0032)
Logitech QuickCam
Logitech QuickCam Driver Package
Malwarebytes' Anti-Malware
mCore
MCU
mDriver
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft SQL Server 7.0
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
mIWA
MKV Splitter
mLogView
mMHouse
Modem Helper
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.0.11)
mPfMgr
mPfWiz
mProSafe
MSN
MSN Music Assistant
mSSO
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MultitrackStudio Lite 4.3
Musicmatch® Jukebox
mWlsSafe
mWMI
mXML
mZConfig
NetCenter EasyLink
NetWaiting
PC Tools Firewall Plus 5.0
PowerDVD 5.7
QuickSet
QuickTime
RealPlayer
Rhapsody Player Engine
Search Assist
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
Skype 2.5
SnagIt 7
Sonic DLA
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SQLTools 1.42 (remove only)
Synaptics Pointing Device Driver
Tuxedo 8.1
Tuxedo 8.1 RP
Ulead PhotoImpact 12
Ulead VideoStudio SE DVD
UltraEdit-32 Uninstall
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
URL Assistant
USB2.0 Capture Device
VC80CRTRedist - 8.0.50727.762
Viewpoint Media Player
WebFldrs XP
WildTangent Web Driver
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WordPerfect Office 12
Yahoo! Messenger
Yahoo! Photos Easy Upload Tool
Yahoo! Photos Print-at-Home Tool

==== Event Viewer Messages From Past Week ========

7/21/2009 5:05:15 PM, error: Service Control Manager [7023] - The Automatic Updates service terminated with the following error: The specified module could not be found.
7/21/2009 4:57:50 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PEVSystemStart service to connect.
7/21/2009 4:51:40 PM, error: Service Control Manager [7034] - The Process Monitor service terminated unexpectedly. It has done this 1 time(s).
7/20/2009 1:42:39 PM, error: System Error [1003] - Error code 100000d1, parameter1 e1ea8000, parameter2 00000002, parameter3 00000000, parameter4 aa41f125.
7/19/2009 5:05:45 PM, error: System Error [1003] - Error code 100000d1, parameter1 e1e8d000, parameter2 00000002, parameter3 00000000, parameter4 aa41f125.
7/17/2009 2:38:29 PM, error: System Error [1003] - Error code 100000d1, parameter1 e1ec6000, parameter2 00000002, parameter3 00000000, parameter4 aa41f125.
7/16/2009 2:51:10 PM, error: Service Control Manager [7023] - The IPSEC Services service terminated with the following error: The requested service provider could not be loaded or initialized.
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Workstation service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Wireless Zero Configuration service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Windows Audio service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Telephony service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The System Restore Service service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The System Event Notification service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Security Center service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Secondary Logon service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Remote Access Connection Manager service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Network Location Awareness (NLA) service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Network Connections service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Error Reporting Service service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The DHCP Client service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Cryptographic Services service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The COM+ Event System service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7034] - The Automatic Updates service terminated unexpectedly. It has done this 1 time(s).
7/16/2009 12:50:03 AM, error: Service Control Manager [7031] - The Windows Time service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
7/16/2009 12:50:03 AM, error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
7/16/2009 12:50:03 AM, error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
7/16/2009 12:50:03 AM, error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 6000 milliseconds: Restart the service.
7/16/2009 12:50:03 AM, error: Service Control Manager [7031] - The Help and Support service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
7/16/2009 12:50:03 AM, error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
7/16/2009 12:16:38 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV avgio avipbb Fips intelppm ssmdrv
7/16/2009 12:09:20 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
7/16/2009 12:08:46 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
7/16/2009 12:06:46 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD APPDRV avgio avipbb Fips intelppm IPSec MRxSmb NaiAvTdi1 NetBIOS NetBT pctgntdi RasAcd Rdbss ssmdrv Tcpip WS2IFSL
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The IP Traffic Filter Driver service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 12:06:46 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2009 11:48:31 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the TListen 8.1 (Port: 3050) service to connect.
7/16/2009 11:48:31 AM, error: Service Control Manager [7000] - The TListen 8.1 (Port: 3050) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/16/2009 11:48:31 AM, error: Service Control Manager [7000] - The Syntek STK1160 Service service failed to start due to the following error: The system cannot find the file specified.
7/16/2009 1:15:50 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
7/16/2009 1:15:19 AM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
7/15/2009 8:47:14 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86.

==== End Of File ===========================

----------------------------------------------------------------------------------------------------------------------
Anitha
Regular Member
 
Posts: 25
Joined: March 5th, 2009, 3:46 pm

Re: Please help remove malware from my computer.

Unread postby Blade81 » July 22nd, 2009, 3:10 pm

Hi again,

There're still some McAfee remnants left. Please download and run removal tool to get rid of those.


Show hidden files
-----------------
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

Upload following files to Virustotal and post back the results or links to the results:
c:\windows\system32\47B1B07498.dll
c:\windows\system32\47B1B07498.sys


Open notepad and copy/paste the text in the quotebox below into it:

Code: Select all
DDS::
uInternet Settings,ProxyServer = 192.168.231.30:80
uInternet Settings,ProxyOverride = *sheriff.bso;<local>;*.local
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File

Firefox::
FF - HiddenExtension: XUL Cache: {91083820-46DC-4342-8C70-DA8469C5B106} - c:\documents and settings\Anitha\Local Settings\Application Data\{91083820-46DC-4342-8C70-DA8469C5B106}

Registry::
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\drivers\\svchost.exe"=-



Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

Image

Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.


Uninstall old Adobe Reader versions and get the latest one (9.1 + update 9.1.2 for it) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 14.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u14-windows-i586-p.exe to install the newest version. Uncheck MSN toolbar if it's offered there.



Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.
User avatar
Blade81
Admin/Teacher
Admin/Teacher
 
Posts: 5245
Joined: July 17th, 2006, 3:36 am
Location: Finland

Re: Please help remove malware from my computer.

Unread postby Anitha » July 23rd, 2009, 6:11 pm

Hi Blade81,

A) I removed McAfee remnants using the removal tool.

B) Virustotal reports:
Virus total results for 47B1B07498.dll
http://www.virustotal.com/analisis/b7cc8e6bae1017a2cd8a5ae56f6e128b200eab76b2625aec1bb629c8c9578041-1248306222
Virus total results for 47B1B07498.sys
[url]http://www.virustotal.com/analisis/08583ff836b855f3d215ab257dac62e1f39b13572b0ac05ac4abe6b33fefc5ff-1248306481
[/url]

C) Combofix log:
ComboFix 09-07-20.05 - Anitha 07/22/2009 20:04.4.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.595 [GMT -4:00]
Running from: c:\documents and settings\Anitha\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Anitha\Desktop\CFScript.txt
AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: PC Tools Firewall Plus *enabled* {ABBD5028-5A95-4B6D-996E-98D64AE88D52}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Anitha\Local Settings\Application Data\{91083820-46DC-4342-8C70-DA8469C5B106}
c:\documents and settings\Anitha\Local Settings\Application Data\{91083820-46DC-4342-8C70-DA8469C5B106}\chrome.manifest
c:\documents and settings\Anitha\Local Settings\Application Data\{91083820-46DC-4342-8C70-DA8469C5B106}\chrome\content\_cfg.js
c:\documents and settings\Anitha\Local Settings\Application Data\{91083820-46DC-4342-8C70-DA8469C5B106}\chrome\content\overlay.xul
c:\documents and settings\Anitha\Local Settings\Application Data\{91083820-46DC-4342-8C70-DA8469C5B106}\install.rdf

.
((((((((((((((((((((((((( Files Created from 2009-06-23 to 2009-07-23 )))))))))))))))))))))))))))))))
.

2009-07-16 00:19 . 2009-07-16 00:19 -------- d-----w- c:\documents and settings\Anitha\Local Settings\Application Data\PCHealth
2009-07-04 03:36 . 2009-07-04 03:36 -------- d-sh--w- c:\documents and settings\Anitha\PrivacIE
2009-07-03 20:02 . 2009-07-03 20:02 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-07-03 14:50 . 2009-07-03 14:50 -------- d-sh--w- c:\documents and settings\Anitha\IECompatCache
2009-07-02 16:55 . 2009-07-02 16:55 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2009-07-02 16:54 . 2009-07-02 16:54 -------- d-sh--w- c:\documents and settings\Anitha\IETldCache
2009-07-02 15:58 . 2009-06-02 10:12 102912 ------w- c:\windows\system32\dllcache\iecompat.dll
2009-07-02 15:58 . 2009-07-02 15:58 -------- d-----w- c:\windows\ie8updates
2009-07-02 15:57 . 2009-04-30 21:22 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2009-07-02 15:57 . 2009-04-30 21:22 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2009-07-02 15:52 . 2009-07-02 15:57 -------- dc-h--w- c:\windows\ie8
2009-06-28 21:58 . 2009-06-28 21:58 717296 ----a-w- c:\windows\system32\drivers\sptd.sys
2009-06-23 02:16 . 2009-06-23 02:16 -------- d-----w- c:\documents and settings\Anitha\Application Data\PokerCreations

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-22 23:16 . 2007-12-21 01:30 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-07-21 21:36 . 2006-10-03 04:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Network Associates
2009-07-04 02:55 . 2009-06-22 05:40 -------- d-----w- c:\documents and settings\Anitha\Application Data\NLOP
2009-06-28 22:43 . 2006-06-15 20:17 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-06-27 04:40 . 2009-03-15 00:35 -------- d-----w- c:\program files\PC Tools Firewall Plus
2009-06-16 14:36 . 2004-08-11 22:00 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:36 . 2004-08-11 22:00 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-09 03:47 . 2007-05-22 02:26 -------- d-----w- c:\documents and settings\Anitha\Application Data\Ulead Systems
2009-06-09 02:04 . 2009-06-09 02:04 -------- d-----w- c:\program files\Windows Media Components
2009-06-09 02:03 . 2007-05-22 02:26 -------- d-----w- c:\program files\Common Files\Ulead Systems
2009-06-09 02:03 . 2007-05-22 02:26 -------- d-----w- c:\program files\Ulead Systems
2009-06-09 02:03 . 2006-11-30 21:16 -------- d-----w- c:\documents and settings\All Users\Application Data\Ulead Systems
2009-06-03 19:09 . 2004-08-11 22:00 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-13 05:15 . 2004-08-11 22:00 915456 ----a-w- c:\windows\system32\wininet.dll
2009-05-13 03:56 . 2006-07-01 18:07 83536 -c--a-w- c:\documents and settings\Anitha\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-07 15:32 . 2004-08-11 22:00 345600 ----a-w- c:\windows\system32\localspl.dll
2009-04-28 02:21 . 2009-04-02 18:52 96104 ----a-w- c:\windows\system32\drivers\avipbb.sys
2009-04-28 02:21 . 2009-04-02 18:52 55640 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2006-09-19 04:40 . 2006-09-19 04:40 774144 -c--a-w- c:\program files\RngInterstitial.dll
2006-07-04 23:24 . 2006-07-04 23:24 67424 -c--a-w- c:\program files\MC
2005-05-12 17:48 . 2005-05-12 17:48 9382912 -c--a-w- c:\program files\Communicator.msi
2005-05-12 17:07 . 2005-05-12 17:07 93270 -c--a-w- c:\program files\Communicator.adm
2005-05-10 18:33 . 2007-02-13 14:51 29915 ----a-r- c:\program files\relnotes.htm
2009-06-12 14:46 . 2009-02-23 00:50 134648 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
2009-02-24 19:34 . 2009-02-24 19:34 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-02-24 19:34 . 2009-02-24 19:34 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
2007-05-06 22:37 . 2007-05-06 22:36 80 -csh--r- c:\windows\system32\47B1B07498.dll
2007-12-04 01:36 . 2006-07-16 04:16 104 -csh--r- c:\windows\system32\47B1B07498.sys
2006-10-16 18:33 . 2006-07-01 18:07 88 -csh--r- c:\windows\system32\9874B0B147.sys
2007-12-04 01:36 . 2006-07-01 18:07 8456 -csha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2007-08-30 205480]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-11-29 761947]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-02-01 385024]
"PCMService"="c:\program files\Dell\Media Experience\PCMService.exe" [2004-04-12 290816]
"LogitechCommunicationsManager"="c:\program files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [2007-10-25 563984]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2007-08-30 205480]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2006-05-01 602182]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-05-31 122941]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"00PCTFW"="c:\program files\PC Tools Firewall Plus\FirewallGUI.exe" [2009-02-23 2652056]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2005-11-16 397312]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Bluetooth Manager.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Bluetooth Manager.lnk
backup=c:\windows\pss\Bluetooth Manager.lnkCommon Startup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\DAP\\DAP.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\WINDOWS\\system32\\wbem\\wmiprvse.exe"=
"c:\\bea\\tuxedo8.1\\bin\\tuxipc.exe"=
"c:\\WINDOWS\\system32\\wuauclt.exe"=
"c:\\Program Files\\Linksys EasyLink Advisor\\LinksysAgent.exe"=
"c:\\WINDOWS\\stsystra.exe"=
"c:\\WINDOWS\\system32\\dla\\tfswctrl.exe"=
"c:\\WINDOWS\\system32\\dwwin.exe"=
"c:\\Program Files\\Common Files\\LogiShrd\\LVCOMSER\\LVComSer.exe"=

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [3/5/2009 12:18 PM 130424]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [3/5/2009 12:18 PM 159600]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [4/2/2009 2:52 PM 108289]
R2 BEA ProcMGR V8.1;BEA ProcMGR V8.1;c:\bea\tuxedo8.1\bin\tuxipc.exe [7/4/2006 6:46 PM 20480]
R2 dvdmmg;dvdmmg;c:\windows\system32\drivers\dvdmmg.sys [9/6/2007 6:15 AM 5504]
R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [3/5/2009 12:18 PM 73840]
R3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [3/14/2009 8:35 PM 95640]
S2 TUXEDO 8.1 Listener on Port 3050;TListen 8.1 (Port: 3050);c:\bea\tuxedo8.1\bin\slisten.exe [7/4/2006 6:46 PM 69632]
S3 urvpndrv;F5 Networks VPN Adapter;c:\windows\system32\DRIVERS\urvpndrv.sys --> c:\windows\system32\DRIVERS\urvpndrv.sys [?]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-03-31 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 19:57]

2009-07-22 c:\windows\Tasks\User_Feed_Synchronization-{56CBAA01-51F6-475E-A3C2-FB27FF0C2EC7}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 08:31]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
IE: &Clean Traces - c:\program files\DAP\Privacy Package\dapcleanerie.htm
IE: &Download with &DAP - c:\program files\DAP\dapextie.htm
IE: Download &all with DAP - c:\program files\DAP\dapextie2.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: musicmatch.com\online
DPF: {D84C4D49-A63A-4432-B319-718ECA705773} - hxxps://firevpn.greenfield.com/policy/d ... ,0,41115,1
FF - ProfilePath - c:\documents and settings\Anitha\Application Data\Mozilla\Firefox\Profiles\l19aff0l.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\DAP\DAPFireFox\components\DAPFireFox.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava11.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava12.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava13.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava14.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJava32.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\Java\j2re1.4.2_03\bin\NPOJI610.dll
FF - plugin: c:\program files\Real\RealArcade\Plugins\Mozilla\npracplug.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-22 20:09
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Installer\UserData\LocalSystem\Components\Ø•€|ÿÿÿÿ•€|ù•Ôw*]
"5E7CEC10DF0760D4F8DAFB12FDC06CCD"=""
.
Completion time: 2009-07-23 20:12
ComboFix-quarantined-files.txt 2009-07-23 00:12
ComboFix2.txt 2009-07-21 21:19
ComboFix3.txt 2009-03-31 19:07

Pre-Run: 8,354,377,728 bytes free
Post-Run: 8,334,139,392 bytes free

173 --- E O F --- 2009-07-16 00:46
-------------------------------------------------------------------------------------------------------------------

D) Uninstalled old version of Adobe reader and installed version 9.1 and upgraded to 9.1.2

E) Updated Java.

F) Ran ATF cleaner

G) Kaspersky log:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Thursday, July 23, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Thursday, July 23, 2009 05:42:06
Records in database: 2517604
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 151417
Threat name: 1
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 17:22:28


File name / Threat name / Threats count
C:\Qoobox\Quarantine\C\WINDOWS\system32\sdra64.exe.vir Infected: Trojan-Spy.Win32.Zbot.zgi 1
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP111\A0044900.exe Infected: Trojan-Spy.Win32.Zbot.zgi 1

The selected area was scanned.
------------------------------------------------------------------------------------------------------------------

Thank you,

Anitha.
Anitha
Regular Member
 
Posts: 25
Joined: March 5th, 2009, 3:46 pm

Re: Please help remove malware from my computer.

Unread postby Blade81 » July 24th, 2009, 2:42 am

Hi Anitha,

Could you post a fresh dds.txt log too, please? :)
User avatar
Blade81
Admin/Teacher
Admin/Teacher
 
Posts: 5245
Joined: July 17th, 2006, 3:36 am
Location: Finland

Re: Please help remove malware from my computer.

Unread postby Anitha » July 24th, 2009, 5:09 pm

oops I am sorry, my bad, I forgot abt the DDS. Here are the logs:

DDS.txt:


DDS (Ver_09-06-26.01) - NTFSx86
Run by Anitha at 17:07:17.95 on Fri 07/24/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.461 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
FW: PC Tools Firewall Plus *enabled* {ABBD5028-5A95-4B6D-996E-98D64AE88D52}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\bea\tuxedo8.1\bin\tuxipc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Anitha\Desktop\dds(2).scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
BHO: HelperObject Class: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 7\SnagItBHO.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 7\SnagItIEAddin.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
IE: &Clean Traces - c:\program files\dap\privacy package\dapcleanerie.htm
IE: &Download with &DAP - c:\program files\dap\dapextie.htm
IE: Download &all with DAP - c:\program files\dap\dapextie2.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\program files\yahoo!\messenger\YahooMessenger.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: musicmatch.com\online
DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} - hxxp://www.kumudam.com/wfplayer/tdserver.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://img2.orkut.com/activex/10035/photouploader.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {7E73BE8F-FD87-44EC-8E22-023D5FF960FF} - hxxps://firevpn.greenfield.com/vdesk/te ... ,0,50412,1
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} - hxxp://support.f-secure.com/ols/fscax.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/fl ... wflash.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/ ... taller.exe
DPF: {D84C4D49-A63A-4432-B319-718ECA705773} - hxxps://firevpn.greenfield.com/policy/d ... ,0,41115,1
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://myvpn.ford.com/dana-cached/setu ... tupSP1.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\anitha\applic~1\mozilla\firefox\profiles\l19aff0l.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\dap\dapfirefox\components\DAPFireFox.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-3-5 130424]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-4-2 11608]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2009-3-5 159600]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-4-2 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-4-2 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-4-2 55640]
R2 BEA ProcMGR V8.1;BEA ProcMGR V8.1;c:\bea\tuxedo8.1\bin\tuxipc.exe [2006-7-4 20480]
R2 dvdmmg;dvdmmg;c:\windows\system32\drivers\dvdmmg.sys [2007-9-6 5504]
R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [2009-3-5 73840]
R2 PCToolsFirewallPlus;PC Tools Firewall Plus;c:\program files\pc tools firewall plus\FWService.exe [2009-3-14 146800]
R3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [2009-3-14 95640]
S2 TUXEDO 8.1 Listener on Port 3050;TListen 8.1 (Port: 3050);c:\bea\tuxedo8.1\bin\slisten.exe [2006-7-4 69632]
S3 urvpndrv;F5 Networks VPN Adapter;c:\windows\system32\drivers\urvpndrv.sys --> c:\windows\system32\drivers\urvpndrv.sys [?]

=============== Created Last 30 ================

2009-07-22 21:23 410,984 a------- c:\windows\system32\deploytk.dll
2009-07-22 21:23 73,728 a------- c:\windows\system32\javacpl.cpl
2009-07-22 19:59 <DIR> -cds---- C:\ComboFix
2009-07-21 17:17 <DIR> --d----- c:\windows\system32\dllcache\cache
2009-07-21 16:51 219,648 a------- c:\windows\PEV.exe
2009-07-21 16:51 161,792 a------- c:\windows\SWREG.exe
2009-07-21 16:51 98,816 a------- c:\windows\sed.exe
2009-07-03 23:36 <DIR> --dsh--- c:\documents and settings\anitha\PrivacIE
2009-07-03 10:50 <DIR> --dsh--- c:\documents and settings\anitha\IECompatCache
2009-07-03 10:26 1,409 a------- c:\windows\QTFont.for
2009-07-03 10:26 54,156 a---h--- c:\windows\QTFont.qfn
2009-07-02 12:54 <DIR> --dsh--- c:\documents and settings\anitha\IETldCache
2009-07-02 11:58 102,912 -------- c:\windows\system32\dllcache\iecompat.dll
2009-07-02 11:58 <DIR> --d----- c:\windows\ie8updates
2009-07-02 11:57 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-02 11:57 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-07-02 11:52 <DIR> -cd-h--- c:\windows\ie8
2009-06-28 17:58 717,296 a------- c:\windows\system32\drivers\sptd.sys
2009-06-28 13:53 3,246 a------- c:\windows\system32\wbem\Outlook_01c9f81946cae946.mof

==================== Find3M ====================

2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 10:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\dllcache\cache\wininet.dll
2009-05-13 01:15 5,936,128 -------- c:\windows\system32\dllcache\mshtml.dll
2009-05-13 01:15 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-30 17:22 1,985,024 -------- c:\windows\system32\dllcache\iertutil.dll
2009-04-30 17:22 11,064,832 -------- c:\windows\system32\dllcache\ieframe.dll
2009-04-30 17:22 1,207,808 -------- c:\windows\system32\dllcache\urlmon.dll
2009-04-30 17:22 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-04-30 17:22 385,536 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-04-30 07:21 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-29 00:55 133,120 -------- c:\windows\system32\dllcache\extmgr.dll
2009-04-28 05:05 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2006-09-19 00:40 774,144 ac------ c:\program files\RngInterstitial.dll
2006-07-04 19:24 67,424 ac------ c:\program files\MC
2005-05-12 13:48 9,382,912 ac------ c:\program files\Communicator.msi
2005-05-12 13:07 93,270 ac------ c:\program files\Communicator.adm
2005-05-10 14:33 29,915 a----r-- c:\program files\relnotes.htm
2007-05-06 18:37 80 -c-shr-- c:\windows\system32\47B1B07498.dll
2007-12-03 21:36 104 -c-shr-- c:\windows\system32\47B1B07498.sys
2006-10-16 14:33 88 -c-shr-- c:\windows\system32\9874B0B147.sys
2007-12-03 21:36 8,456 ac-sh--- c:\windows\system32\KGyGaAvL.sys
2008-08-23 18:19 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082320080824\index.dat

============= FINISH: 17:08:01.23 ===============

attach.txt:


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-06-26.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 6/28/2006 9:25:08 PM
System Uptime: 7/24/2009 2:44:39 PM (3 hours ago)

Motherboard: Dell Inc. | | 0KD882
Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz | Microprocessor | 1662/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 53 GiB total, 7.166 GiB free.
D: is FIXED (NTFS) - 17 GiB total, 12.885 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP101: 7/3/2009 4:01:23 PM - Installed Active@ ISO Burner
RP102: 7/3/2009 4:01:24 PM - SPTD setup V1.56
RP103: 7/3/2009 4:01:25 PM - Removed Active@ ISO Burner
RP104: 7/3/2009 4:01:26 PM - System Checkpoint
RP105: 7/3/2009 4:01:27 PM - System Checkpoint
RP106: 7/3/2009 4:01:28 PM - Software Distribution Service 3.0
RP107: 7/3/2009 4:01:29 PM - System Checkpoint
RP108: 7/15/2009 5:26:36 PM - Software Distribution Service 3.0
RP109: 7/15/2009 5:31:50 PM - Software Distribution Service 3.0
RP110: 7/15/2009 5:41:11 PM - Software Distribution Service 3.0
RP111: 7/15/2009 8:45:28 PM - Software Distribution Service 3.0
RP112: 7/21/2009 5:35:00 PM - Removed McAfee VirusScan Enterprise
RP113: 7/22/2009 8:22:30 PM - Removed Adobe Reader 8.1.2
RP114: 7/22/2009 8:28:44 PM - Installed Adobe Reader 9.1.
RP115: 7/22/2009 8:53:22 PM - Removed Java 2 Runtime Environment, SE v1.4.2_03
RP116: 7/22/2009 9:23:11 PM - Installed Java(TM) 6 Update 14

==== Installed Programs ======================

AAC Decoder
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.2
Adobe Shockwave Player
AOLIcon
Apple Mobile Device Support
Apple Software Update
AutoUpdate
Avira AntiVir Personal - Free Antivirus
BEA WebLogic Platform 8.1
Bluetooth Stack for Windows by Toshiba
Bonjour
Broadcom Management Programs
CCleaner (remove only)
Conexant HDA D110 MDC V.92 Modem
Critical Update for Windows Media Player 11 (KB959772)
Crystal Reports 9
Dell Digital Jukebox Driver
Dell Game Console
Dell Media Experience
Dell Support Center (Support Software)
Dell System Restore
DellSupport
Digital Content Portal
Digital Line Detect
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Version Checker
DivX Web Player
Documentation & Support Launcher
Download Accelerator Plus (DAP)
Drivers Install For Linksys Easylink Advisor
EducateU
eFax Messenger 4.2
ELIcon
Games, Music, & Photos Launcher
Google Video Player
H.264 Decoder
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
iTunes
Java(TM) 6 Update 14
Juniper Networks Cache Cleaner 6.0.0
K-Lite Codec Pack 4.3.1 (Standard)
Linksys EasyLink Advisor 1.6 (0032)
Logitech QuickCam
Logitech QuickCam Driver Package
Malwarebytes' Anti-Malware
mCore
MCU
mDriver
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft SQL Server 7.0
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
mIWA
MKV Splitter
mLogView
mMHouse
Modem Helper
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.5.1)
mPfMgr
mPfWiz
mProSafe
MSN
MSN Music Assistant
mSSO
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MultitrackStudio Lite 4.3
Musicmatch® Jukebox
mWlsSafe
mWMI
mXML
mZConfig
NetCenter EasyLink
NetWaiting
PC Tools Firewall Plus 5.0
PowerDVD 5.7
QuickSet
QuickTime
RealPlayer
Rhapsody Player Engine
Search Assist
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
Skype 2.5
SnagIt 7
Sonic DLA
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spelling Dictionaries Support For Adobe Reader 9
SQLTools 1.42 (remove only)
Synaptics Pointing Device Driver
Tuxedo 8.1
Tuxedo 8.1 RP
Ulead PhotoImpact 12
Ulead VideoStudio SE DVD
UltraEdit-32 Uninstall
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
URL Assistant
USB2.0 Capture Device
VC80CRTRedist - 8.0.50727.762
Viewpoint Media Player
WebFldrs XP
WildTangent Web Driver
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WordPerfect Office 12
Yahoo! Messenger
Yahoo! Photos Easy Upload Tool
Yahoo! Photos Print-at-Home Tool

==== Event Viewer Messages From Past Week ========

7/22/2009 12:59:13 PM, error: Service Control Manager [7034] - The MSSQLServer service terminated unexpectedly. It has done this 1 time(s).
7/22/2009 12:59:13 PM, error: Service Control Manager [7022] - The MSSQLServer service hung on starting.
7/21/2009 5:05:15 PM, error: Service Control Manager [7023] - The Automatic Updates service terminated with the following error: The specified module could not be found.
7/21/2009 4:57:50 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PEVSystemStart service to connect.
7/21/2009 4:51:40 PM, error: Service Control Manager [7034] - The Process Monitor service terminated unexpectedly. It has done this 1 time(s).
7/20/2009 1:42:39 PM, error: System Error [1003] - Error code 100000d1, parameter1 e1ea8000, parameter2 00000002, parameter3 00000000, parameter4 aa41f125.
7/19/2009 8:50:10 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the TListen 8.1 (Port: 3050) service to connect.
7/19/2009 8:50:10 AM, error: Service Control Manager [7000] - The TListen 8.1 (Port: 3050) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/19/2009 8:50:10 AM, error: Service Control Manager [7000] - The Syntek STK1160 Service service failed to start due to the following error: The system cannot find the file specified.
7/19/2009 5:05:45 PM, error: System Error [1003] - Error code 100000d1, parameter1 e1e8d000, parameter2 00000002, parameter3 00000000, parameter4 aa41f125.
7/17/2009 2:38:29 PM, error: System Error [1003] - Error code 100000d1, parameter1 e1ec6000, parameter2 00000002, parameter3 00000000, parameter4 aa41f125.

==== End Of File ===========================
Anitha
Regular Member
 
Posts: 25
Joined: March 5th, 2009, 3:46 pm

Re: Please help remove malware from my computer.

Unread postby Blade81 » July 25th, 2009, 4:42 am

Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



We need to re hide system files. To do so, please follow the steps below:
  1. Double-click My Computer.
  2. Click the Tools menu, and then click Folder Options.
  3. Click the View tab.
  4. Put a check by
    Hide file extensions for known file types.
  5. Under the
    Hidden files
    folder, select
    Show hidden files and folders.
  6. Check
    Hide protected operating system files.
  7. Click Apply, and then click OK.


Now lets uninstall ComboFix:
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

You may delete DDS and HijackThis too.

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. Click the start button (at the lower left hand corner of your screen)
    2. Click run
    3. In the dialog box, type services.msc
    4. hit enter, then locate dns client
    5. Highlight it, then double-click it.
    6. On the dropdown box, change the setting from automatic to manual.
    7. Click ok


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade 8)
User avatar
Blade81
Admin/Teacher
Admin/Teacher
 
Posts: 5245
Joined: July 17th, 2006, 3:36 am
Location: Finland

Re: Please help remove malware from my computer.

Unread postby Anitha » July 26th, 2009, 7:32 pm

Hi Blade81,

I am checking off the items from the list you have given me. I am not done with all of them yet. I promise I will adhere to all of your suggestions. The computer works great right now :D . Thanks so much!! You volunteers at Malware removal are great!

Anitha
Anitha
Regular Member
 
Posts: 25
Joined: March 5th, 2009, 3:46 pm

Re: Please help remove malware from my computer.

Unread postby Blade81 » July 27th, 2009, 2:34 am

Since the issue appears to be resolved this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Blade81
Admin/Teacher
Admin/Teacher
 
Posts: 5245
Joined: July 17th, 2006, 3:36 am
Location: Finland
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