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malware "Your system is infected" "Advanced virus remover"

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malware "Your system is infected" "Advanced virus remover"

Unread postby jeff1962 » July 10th, 2009, 12:00 pm

Thank you in advance for your help. Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:59:01 AM, on 7/10/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\winupdate.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alpha Clock\aclock.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\DOCUME~1\Jeff\LOCALS~1\Temp\b.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\AdvancedVirusRemover\PAVRM.exe
C:\Program Files\Netscape\Navigator 9\navigator.exe
C:\Documents and Settings\Jeff\Desktop\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.mywebsearch.com/mywebsear ... OJqxNJlVDw
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O1 - Hosts: 91.121.97.18 thepiratebay.org
O1 - Hosts: 91.121.97.18 www.thepiratebay.org
O1 - Hosts: 91.121.97.18 thepiratebay.org
O1 - Hosts: 91.121.97.18 www.thepiratebay.org
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - (no file)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: (no name) - {d2ed925f-8686-44b8-ba45-a1f1ac478ac5} - C:\WINDOWS\system32\jupabone.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Windows Generic Process Host] rundll05.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\M3PLUGIN.DLL,UPF
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [winupdate.exe] C:\WINDOWS\system32\winupdate.exe
O4 - HKLM\..\Run: [lawesefiyo] Rundll32.exe "C:\WINDOWS\system32\vinomisu.dll",s
O4 - HKLM\..\Run: [CPMaf5f5c9e] Rundll32.exe "c:\windows\system32\buyenayo.dll",a
O4 - HKLM\..\Run: [autochk] rundll32.exe C:\WINDOWS\system32\autochk.dll,_IWMPEvents@16
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunServices: [Windows Generic Process Host] rundll05.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Download] "C:\Program Files\Support.com\bin\DDGet.exe" 120 "http://media2.comcast.net/anon.comcastonline2/support/comcastsupport/DesktopDoctor1.0.exe" "DesktopDoctor1.0.exe"
O4 - HKCU\..\Run: [Alpha Clock] C:\Program Files\Alpha Clock\aclock.exe
O4 - HKCU\..\Run: [Windows Generic Process Host] rundll05.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [Cognac] C:\DOCUME~1\Jeff\LOCALS~1\Temp\b.exe
O4 - HKCU\..\Run: [ColdWare] C:\DOCUME~1\Jeff\LOCALS~1\Temp\i.exe
O4 - HKCU\..\Run: [Advanced Virus Remover] C:\Program Files\AdvancedVirusRemover\PAVRM.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKCU\..\Run: [autochk] rundll32.exe C:\DOCUME~1\Jeff\protect.dll,_IWMPEvents@16
O4 - HKCU\..\RunServices: [Windows Generic Process Host] rundll05.exe
O4 - HKUS\S-1-5-19\..\Run: [lawesefiyo] Rundll32.exe "C:\WINDOWS\system32\vinomisu.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [lawesefiyo] Rundll32.exe "C:\WINDOWS\system32\vinomisu.dll",s (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'Default user')
O4 - S-1-5-18 Startup: ChkDisk.dll (User 'SYSTEM')
O4 - S-1-5-18 Startup: ChkDisk.lnk = ? (User 'SYSTEM')
O4 - .DEFAULT Startup: ChkDisk.dll (User 'Default user')
O4 - .DEFAULT Startup: ChkDisk.lnk = ? (User 'Default user')
O4 - Startup: ChkDisk.dll
O4 - Startup: ChkDisk.lnk = ?
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredi ... p=ZRfox000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ComcastHSI - {07CA94A8-5316-48A3-93AA-9DB4D383249F} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Support - {12848A7B-53D0-47AD-BDBB-E21BBBFCACCE} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {D8623F39-2610-41FD-A2CA-BCC8B8E549C3} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\winhelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\winhelper.dll
O12 - Plugin for .htm: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\bujusufe.dll c:\windows\system32\buyenayo.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\buyenayo.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\buyenayo.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Update Service (gupdate1c95cce76be5cd9) (gupdate1c95cce76be5cd9) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 12712 bytes
jeff1962
Active Member
 
Posts: 11
Joined: March 22nd, 2008, 10:57 am
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Re: malware "Your system is infected" "Advanced virus remover"

Unread postby Bv202 » July 13th, 2009, 9:09 am

Welcome to Malware Removal!
My name is Bjorn, known as Bv202 on this forum and I'll be happy to assist you with all your malware problems you have on your computer.

Before we start fixing your computer, there are a few points you need to know:
  • Please don't start a new topic, but reply on this one.
  • If you don't understand something, please ask!
  • If you find any new problems and/or details, please post them!
  • Please always try to reply within 3 days. If you know you won't be able to reply for any reason, please tell me so we don't close your thread.
  • As I'm still in training here at Malware Removal, all my posts needs to be checked by an expert first.

Remember: absence of symptoms does not mean your computer is clean!!
Please reply to this topic until I say your computer is clean.

I'm now researching your log. Once it's done, I'll be back to you.

In the meantime, please do this:
  • Open HijackThis.
  • Look under Misc tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please copy and paste the contents of this log in your next reply.
Bv202
Regular Member
 
Posts: 1732
Joined: May 3rd, 2008, 10:46 am
Location: Belgium (GMT +1)

Re: malware "Your system is infected" "Advanced virus remover"

Unread postby jeff1962 » July 13th, 2009, 11:18 pm

Sorry I did not see this reply..my fault ..here is what you asked for

Ad-Aware
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Reader 8.1.6
Adobe Shockwave Player
Advanced Data Management System for the FT-8900
AnswerWorks 5.0 English Runtime
AppCore
Apple Mobile Device Support
Apple Software Update
Bonjour
BroadJump Client Foundation
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DS for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon PowerShot G3 WIA Driver
Canon RAW Codec
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities File Viewer Utility 1.3
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture 2.7
Canon Utilities RemoteCapture DC
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
ccCommon
Component Framework
Coupon Printer for Windows
dBpoweramp DSP Effects
dBpoweramp FLAC Codec
dBpoweramp m4a Codec
dBpoweramp Music Converter
dBpoweramp Real Audio (Helix) Encoder
DVD Suite
DVDFab (Platinum/Gold/HD Decrypter) (Option: Mobile) 5.2.3.2
DVDFab 6.0.1.0 (May 15, 2009)
EchoLink
Family Tree Maker 2005
Forté Agent
FrostWire 4.18.0
FTDI USB Serial Converter Drivers
Garmin City Navigator North America NT 2009
Garmin Communicator Plugin
Garmin USB Drivers
Garmin WebUpdater
Google Earth
Google Update Helper
Google Updater
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
HP Customer Participation Program 7.0
HP Imaging Device Functions 7.0
HP Officejet Pro All-In-One Series
HP Photosmart Essential
HP Software Update
HP Solution Center 7.0
IsoBuster 2.5
iTunes
Java(TM) 6 Update 14
LG ODD Auto Firmware Update
LifeGlobe Goldfish Aquarium
LiveReg (Symantec Corporation)
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Macromedia Flash Player 8
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MobileMe Control Panel
MPM
MSN Music Assistant
Nero Media Player
Nero OEM
NeroVision Express 2 SE
Netscape Browser (remove only)
Netscape Navigator (9.0.0.6)
Norton AntiVirus
Norton AntiVirus Help
Norton Confidential Core
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
Norton Security Scan
NVIDIA Drivers
OCR Software by I.R.I.S 7.0
OpenOffice.org Installer 1.0
PowerDVD
PowerProducer
Quicken 2008
QuickTime
Realtek AC'97 Audio
Registry Mechanic 8.0
Return to Castle Wolfenstein
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
SPBBC 32bit
STOPzilla
SureThing CD Labeler Deluxe 4
Symantec Real Time Storage Protection Component
TeamSpeak 2 RC2
TravelPlus for Repeaters 9.0
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Driver Package - FTDI CDM Driver Package (03/13/2008 2.04.06)
Windows Driver Package - FTDI CDM Driver Package (03/13/2008 2.04.06)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (03/08/2007 2.2.1.0)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
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jeff1962
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Posts: 11
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Re: malware "Your system is infected" "Advanced virus remover"

Unread postby Bv202 » July 16th, 2009, 3:59 am

I'm sorry for the delay.

Hey jeff1962


I'm afraid I have some bad news for you :(
Your computer has multiple infections, including a backdoor. A backdoor gives intruders complete control of your computer, logs your keystrokes, steal personal information, etc.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can attempt to clean this machine but I can't guarantee that it will be secure as before.

Should you have any questions, please feel free to ask.

Please let us know what you have decided to do in your next post.
Bv202
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Location: Belgium (GMT +1)

Re: malware "Your system is infected" "Advanced virus remover"

Unread postby jeff1962 » July 16th, 2009, 6:01 am

Thank you for all your help...I will reformat my hard drive and change passwords. I have checked personal info and all is well.. again thank you for all your help. Once the problem started I turned the computer off and disconnected it from the modem. Jeff
jeff1962
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Posts: 11
Joined: March 22nd, 2008, 10:57 am

Re: malware "Your system is infected" "Advanced virus remover"

Unread postby Bv202 » July 19th, 2009, 12:23 pm

Hey jeff1962

Thank you for letting us know you will reformat the system. :)

Here are a few tips to prevent re-infection in the future:

Note: These tips should be followed AFTER the reformat.

FIREWALL
I can't see any firewall in your HijackThis log, so i assume you use windows firewall.
Without a firewall your computer is susceptible to being hacked and taken over. If you use the Windows Firewall you might think that's sufficient but it only controls one way of the traffic (inbound). Simply using a Firewall in its default configuration can lower your risk greatly.
It's preferable to install one of the suggested firewalls.

FREE FIREWALLS
  • Comodo
    When installing, it will ask you to install Anti-Virus functionality. Please uncheck "install comodo antivirus (recommended)" unless you've uninstalled your AV. NEVER have 2 or more Anti-Virus programs on your computer; it will cause performance loss and/or other problems.
  • Online Armor
  • Sunbelt Kerio

Tutorial about Firewalls can be found here


Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Make sure you enable Automatic Updates for your computer. You can set this in the control panel -> windows update.
An alternative way is to visit Microsoft often to get the latest updates for your computer:
http://www.update.microsoft.com
Note: I see you are running SP2. It's recommended to update to SP3 after the reformat if you have the time and resources for it. A service pack contains lot of security fixes and general updates.



P2P Software
Peer to Peer (or P2P) software are the #1 source of malware infections. Even if the program itself is safe, the downloads you get with them can (and will) be infected. If you've used such software in the past, I recommend you to not use them anymore. If you're going to use them (again), please be very careful with your downloads.
Please read more about this here.



Here are some free programs I recommend that could help you improve your computer's security.

Malwarebytes' Anti-Malware
Download it from here. Click "Download" and you'll get redirected to download.com, where you can download the product. You can also buy this program, which gives you real-time protection against common malware. However, you can use the free program to scan and remove any infections found.

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm



Read some information here how to prevent Malware.

Is your pc running slow?
Read What to do if your Computer is running slowly


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware. We would very appreciate it if you register on that forum and make your complaint.


Happy safe surfing!

Please reply once more to this thread so we know it can be closed. If you have any questions left, it's now the time to ask! :)
Bv202
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Posts: 1732
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Location: Belgium (GMT +1)

Re: malware "Your system is infected" "Advanced virus remover"

Unread postby Shaba » July 22nd, 2009, 1:33 pm

jeff1962 this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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Shaba
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