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Email Opens Automatically to Shopzilla

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Email Opens Automatically to Shopzilla

Unread postby jb1 » June 29th, 2009, 3:50 pm

My email keeps opeing in outlook automatically addressed to Shopzilla. My history shows sites I have not visited. this is a work computer so I do not have admin rights. Please help. Below is my hijackthis log:

Running processes:
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINNT\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: C:\WINNT\system32\gsf83iujid.dll - {B2C7B2A1-00F3-42BD-F434-00AABA2C8952} - C:\WINNT\system32\gsf83iujid.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINNT\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [] IEXPLORE.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunServices: [] IEXPLORE.exe
O4 - HKCU\..\Run: [Internat.exe] internat.exe
O4 - HKCU\..\Run: [Windows System Recover!] C:\DOCUME~1\jbonta\LOCALS~1\Temp\winamp.exe
O4 - HKCU\..\RunOnce: [SWHelper] "C:\WINNT\system32\Macromed\Shockwave 10\PostUpdate.exe" 1011016
O4 - HKUS\.DEFAULT\..\Run: [internat.exe] internat.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [] IEXPLORE.exe (User 'Default user')
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin7.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {2FE68711-8830-417D-95E0-EAB307DB0447} (mpsPwLc7.PMWebSiteLogin) - http://prolog-web.rhinonet.com/PW/mpsPwLc7.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 6625874031
O16 - DPF: {773373E5-DD6A-40EB-9ED3-B16FB47F316A} (FileMgt.FileMgtCtrl) - http://prolog-web.rhinonet.com/pw/FileMgt.CAB
O16 - DPF: {A3D93B25-4601-49D2-B3AF-F447C73D561F} (Sony SNC-RZ25 Control) -
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://prolog-web.rhinonet.com/viewer6/ ... viewer.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = THEHUNTCORP.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = THEHUNTCORP.COM
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = THEHUNTCORP.COM
O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINNT\system32\basfipm.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Iap - Dell Inc - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos Agent - Sophos Plc - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Sophos Message Router - Sophos Plc - C:\Program Files\Sophos\Remote Management System\RouterNT.exe
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Re: Email Opens Automatically to Shopzilla

Unread postby NonSuch » June 29th, 2009, 6:17 pm

This computer is a business computer and part of a domain as well. As such, it may very likely have been connected to the domain's network while infected, thereby presenting a risk to other computers connected to that same network.

The online anti-malware community primarily serves home users and is therefore not ideally suited to deal with situations that are best handled by a company's own IT department. All companies have their own set of policies and procedures for handling situations like this, which are beyond our sphere of knowledge. Even if that were not an issue, you do not have admin rights and would be unable to make use of the tools and resources that would be needed to remove the infections residing on this computer. Therefore, as this computer has been identified as infected, you are strongly advised to immediately seek the assistance of your company's IT department so they may implement their own preferred method for handling this situation.

As this issue falls outside the scope of this forum, this topic is now closed.
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