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I have the Pcenter, and PrivacyCenter programs..

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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby patrickc » July 2nd, 2009, 6:01 pm

Kaspersky won't let me do an online scan. It doesn't look like the scanner works anymore, or something like that. I don't think my computer is malfunctioning.
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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby Blade81 » July 3rd, 2009, 4:27 am

Hi,

Please install also update 9.1.2 for Adobe Reader (link in my previous post).

If Kaspersky online scanner doesn't work try this, please:

Download the latest version of Kaspersky Virus Removal Tool

* Close all other applications and double-click and run the installer.
* When AVPTool starts, select all the scanable items except for CD-ROM drives and click the Scan button.
* If malware is detected, don't remove anything.
* After the scan finishes, don't neutralize anything.
* In the Scan window click the Reports button and select Save to file.
* Name the report AVPT.txt, and save it to the Desktop.
* Close AVPTool.
* You will be prompted if you want to uninstall the program; click Yes.
* You will then be prompted that to complete the uninstallation, the computer must be restarted. Select Yes to restart the system.
* Copy and paste the first part of the report (Detected) that you saved in your next reply. Do not include the longer list marked Events.
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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby patrickc » July 3rd, 2009, 6:25 pm

Kaspersky scans at a SNAILS PACE!! Jesus... Here's the scan page:

Detected
--------
Status Object
------ ------
detected: Trojan program Trojan.Java.ClassLoader.as File: C:\Documents and Settings\pat\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-1bdb73c-353f442e.zip/BnnnnBaa.class
detected: Trojan program Trojan.Java.ClassLoader.as File: C:\Documents and Settings\pat\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-1bdb73c-353f442e.zip/VaannnaaBaa.class
detected: Trojan program Trojan.Java.ClassLoader.as File: C:\Documents and Settings\pat\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-1bdb73c-353f442e.zip/Bnnnnn.class
detected: new threat not-a-virus:FraudTool.Win32.PrivacyCenter.h File: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP704\A0269033.exe
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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby Blade81 » July 4th, 2009, 8:09 am

Hi,

Show hidden files
-----------------
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.


Delete these files if found (the fourth one will be removed in final stage of cleaning process):
C:\Documents and Settings\pat\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-1bdb73c-353f442e.zip
C:\Documents and Settings\pat\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-1bdb73c-353f442e.zip
C:\Documents and Settings\pat\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-1bdb73c-353f442e.zip


Reboot and post a fresh dds.txt contents (this time please include also header part of the log). How's the system running?
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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby patrickc » July 4th, 2009, 1:28 pm

Hi Blade. I was able to find one of those identical files (and it was a zip file), and I deleted it. I searched through everything imaginable, and it was no-where else to be found. My computer seems to be running a lot better, except for the AVG Free. I have downloaded and removed it a whole bunch of times since this process started, and maybe that is a problem, but it seems to have some glitches. You never said anything about it, but I didn't feel comfortable not having any virus protection at all, so I kept re-downloading it every time we were finished for the day. I hope your having a great, safe 4th, and I appreciate all your help again.

DDS (Ver_09-06-26.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 10/31/2004 8:07:17 PM
System Uptime: 7/4/2009 1:02:14 PM (0 hours ago)

Motherboard: Dell Computer Corp. | | 0N6381
Processor: Intel(R) Celeron(R) CPU 2.66GHz | Microprocessor | 2660/533mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 71 GiB total, 40.857 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP688: 4/7/2009 4:56:37 PM - System Checkpoint
RP689: 4/10/2009 10:40:52 AM - Avg8 Update
RP690: 4/12/2009 3:52:11 PM - Removed ACID Pro 7.0a
RP691: 4/12/2009 4:08:48 PM - Restore Operation
RP692: 4/13/2009 12:37:59 PM - Restore Operation
RP693: 4/13/2009 10:05:35 PM - Installed Java(TM) 6 Update 13
RP694: 4/13/2009 10:07:36 PM - Installed MSN Toolbar Setup
RP695: 4/13/2009 11:23:20 PM - Restore Operation
RP696: 4/13/2009 11:33:32 PM - Restore Operation
RP697: 4/15/2009 12:02:15 PM - Software Distribution Service 3.0
RP698: 4/16/2009 9:27:28 AM - Avg8 Update
RP699: 4/17/2009 11:22:29 AM - System Checkpoint
RP700: 4/24/2009 12:07:34 PM - System Checkpoint
RP701: 4/27/2009 2:52:23 PM - System Checkpoint
RP702: 4/29/2009 9:22:49 AM - Restore Operation
RP703: 4/29/2009 9:54:46 AM - Restore Operation
RP704: 4/30/2009 11:45:45 PM - System Checkpoint
RP705: 5/1/2009 12:15:03 PM - Avg8 Update
RP706: 5/1/2009 12:18:59 PM - Avg8 Update
RP707: 5/4/2009 12:36:03 AM - System Checkpoint
RP708: 5/4/2009 9:02:55 PM - Restore Operation
RP709: 5/5/2009 11:19:32 AM - Restore Operation
RP710: 5/5/2009 12:05:15 PM - Software Distribution Service 3.0
RP711: 5/6/2009 6:08:26 AM - Software Distribution Service 3.0
RP712: 5/9/2009 7:27:46 PM - Restore Operation
RP713: 5/9/2009 5:43:35 PM - System Checkpoint
RP714: 5/9/2009 7:37:11 PM - Software Distribution Service 3.0
RP715: 5/11/2009 9:12:23 AM - System Checkpoint
RP716: 5/13/2009 12:09:38 PM - Software Distribution Service 3.0
RP717: 5/14/2009 9:47:44 AM - Avg8 Update
RP718: 5/15/2009 3:11:21 PM - System Checkpoint
RP719: 5/16/2009 3:16:53 PM - System Checkpoint
RP720: 5/18/2009 9:43:41 PM - Avg8 Update
RP721: 5/18/2009 9:48:40 PM - Avg8 Update
RP722: 5/20/2009 7:04:50 PM - System Checkpoint
RP723: 5/21/2009 7:05:11 PM - System Checkpoint
RP724: 5/22/2009 10:10:33 PM - Software Distribution Service 3.0
RP725: 5/25/2009 11:05:35 AM - System Checkpoint
RP726: 5/26/2009 5:15:39 PM - System Checkpoint
RP727: 5/26/2009 8:23:20 PM - Software Distribution Service 3.0
RP728: 5/27/2009 3:22:34 PM - Software Distribution Service 3.0
RP729: 5/29/2009 3:57:34 PM - System Checkpoint
RP730: 5/31/2009 8:51:53 AM - System Checkpoint
RP731: 6/1/2009 10:16:07 AM - System Checkpoint
RP732: 6/2/2009 2:05:48 PM - System Checkpoint
RP733: 6/5/2009 11:21:13 AM - System Checkpoint
RP734: 6/7/2009 10:49:05 AM - System Checkpoint
RP735: 6/10/2009 12:00:05 AM - Installed Java(TM) 6 Update 14
RP736: 6/11/2009 3:27:44 PM - Software Distribution Service 3.0
RP737: 6/12/2009 10:37:24 PM - System Checkpoint
RP738: 6/15/2009 11:26:13 AM - System Checkpoint
RP739: 6/17/2009 1:04:13 PM - System Checkpoint
RP740: 6/21/2009 1:20:20 PM - System Checkpoint
RP741: 6/22/2009 8:52:53 PM - System Checkpoint
RP742: 6/25/2009 4:43:27 PM - System Checkpoint
RP743: 6/26/2009 5:09:37 PM - System Checkpoint
RP744: 6/28/2009 4:11:52 PM - Removed AVG 8.5
RP745: 6/28/2009 4:18:59 PM - Removed AVG 8.5
RP746: 6/28/2009 4:32:45 PM - Configured AVG Free 8.5
RP747: 6/28/2009 4:36:51 PM - Configured AVG Free 8.5
RP748: 6/28/2009 4:39:28 PM - Removed AVG Free 8.5
RP749: 6/29/2009 8:20:35 AM - Avg8 Update
RP750: 6/29/2009 8:24:33 AM - Avg8 Update
RP751: 6/29/2009 8:31:58 AM - Configured AVG Free 8.5
RP752: 6/29/2009 1:36:42 PM - Installed AVG Free 8.5
RP753: 7/1/2009 8:39:34 AM - Avg8 Update
RP754: 7/2/2009 12:40:52 PM - Removed Adobe Flash Player 10 Plugin.
RP755: 7/2/2009 12:42:16 PM - Removed Adobe Reader 8.1.0
RP756: 7/2/2009 12:45:41 PM - Removed J2SE Runtime Environment 5.0 Update 2
RP757: 7/2/2009 12:47:08 PM - Removed J2SE Runtime Environment 5.0 Update 4
RP758: 7/2/2009 12:48:19 PM - Removed J2SE Runtime Environment 5.0 Update 6
RP759: 7/2/2009 12:49:37 PM - Removed Java 2 Runtime Environment, SE v1.4.2_03
RP760: 7/2/2009 12:51:05 PM - Removed Java 2 Runtime Environment, SE v1.4.2_06
RP761: 7/2/2009 12:52:52 PM - Removed Java(TM) 6 Update 2
RP762: 7/2/2009 12:53:58 PM - Removed Java(TM) 6 Update 3
RP763: 7/2/2009 12:55:14 PM - Removed Java(TM) 6 Update 4
RP764: 7/2/2009 12:56:36 PM - Removed Java(TM) 6 Update 5
RP765: 7/2/2009 12:57:41 PM - Removed Java(TM) 6 Update 7
RP766: 7/2/2009 1:38:42 PM - Installed Adobe Reader 9.1.
RP767: 7/2/2009 2:20:51 PM - Removed AVG Free 8.5
RP768: 7/2/2009 5:12:43 PM - Installed AVG Free 8.5
RP769: 7/3/2009 7:59:59 AM - Installed Windows Internet Explorer 8.
RP770: 7/3/2009 8:04:22 AM - Avg8 Update
RP771: 7/3/2009 8:07:25 AM - Software Distribution Service 3.0
RP772: 7/3/2009 9:10:53 AM - Software Distribution Service 3.0
RP773: 7/3/2009 9:58:14 AM - Removed AVG Free 8.5
RP774: 7/3/2009 10:02:42 AM - Installed AVG Free 8.5
RP775: 7/3/2009 6:49:43 PM - Installed AVG Free 8.5
RP776: 7/4/2009 9:57:48 AM - Avg8 Update

==== Installed Programs ======================

Adobe AIR
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Reader 9.1.2
Adobe Reader for Palm OS, 3.05
Adobe® Photoshop® Album Starter Edition 3.2
AVG Free 8.5
Banctec Service Agreement
BroadJump Client Foundation
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
Deal Info
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
DellSupport
EarthLink MDAC
EarthLink Setup Files
GameSpy Arcade
Google Earth
Google Toolbar for Internet Explorer
Guitar Pro 5.2
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
hp instant support
HP Memories Disc
HP Photo and Imaging 2.0 - Photosmart Cameras
InstallMgr
Intel(R) 537EP V9x DF PCI Modem
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internet Explorer Default Page
iTunes
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java(TM) 6 Update 14
Learn2 Player (Uninstall Only)
Lets Ride Corral Club
Lexmark 510 Series
Logitech Gaming Software
Macromedia Shockwave Player
Malwarebytes' Anti-Malware
Managed DirectX (0900)
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Word Viewer 2003
Microsoft Search Enhancement Pack
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft XML Parser
Modem Event Monitor
Modem Helper
Modem On Hold
Move Networks Media Player for Internet Explorer
MP3 CD Converter Professional 5.01
MSN Toolbar
MSSoap
NASCAR SimRacing
NR2005 Mod
Palm Desktop
Polar Golfer from Earthlink (remove only)
PolderbitS Sound Recorder and Editor
PowerDVD 5.1
QuickTime
RealArcade
RealPlayer
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Smart WAV Converter
Smart WAV Converter Pro
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
Sprint FastConnect virtual assistant
Spybot - Search & Destroy
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VideoLAN VLC media player 0.8.6d
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WINK Hurricane Tracker
WordPerfect Office 12
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Toolbar
Zilla Audio Converter-Extractor 5.0.0.0

==== Event Viewer Messages From Past Week ========

7/4/2009 9:59:11 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the service.
7/4/2009 1:05:59 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HTTP SSL service to connect.
7/4/2009 1:05:59 PM, error: Service Control Manager [7000] - The HTTP SSL service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/3/2009 8:05:33 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the avg8wd service.
7/2/2009 2:37:20 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PEVSystemStart service to connect.
7/2/2009 12:54:42 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
7/2/2009 1:07:18 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.

==== End Of File ===========================
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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby patrickc » July 4th, 2009, 1:29 pm

DDS (Ver_09-06-26.01) - NTFSx86
Run by pat at 13:12:58.51 on Sat 07/04/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.254.137 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Logitech\Profiler\lwemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Documents and Settings\pat\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
uURLSearchHooks: H - No File
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {0494D0DE-F8E0-41AD-92A3-14154ECE70AC} - No File
uRun: [Start WingMan Profiler] "c:\program files\logitech\profiler\lwemon.exe" /noui
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [BJCFD] c:\program files\broadjump\client foundation\CFD.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [CamMonitor] c:\program files\hewlett-packard\digital imaging\\unload\hpqcmon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: Microsoft XML Parser for Java
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shoc ... wflash.cab
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://75.145.194.157/activex/AMC.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-7-3 327688]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-7-3 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-7-3 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-7-3 906520]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-7-3 298776]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-7-2 66048]

=============== Created Last 30 ================

2009-07-03 18:50 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-07-03 18:50 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-07-03 18:50 327,688 a------- c:\windows\system32\drivers\avgldx86.sys
2009-07-03 18:50 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-07-03 18:50 <DIR> --d----- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-07-03 18:49 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-07-03 10:11 2,127,904 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-07-03 10:11 26,012 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-07-03 07:58 <DIR> -cd-h--- c:\windows\ie8
2009-07-03 07:36 54,156 a---h--- c:\windows\QTFont.qfn
2009-07-03 07:36 1,409 a------- c:\windows\QTFont.for
2009-07-02 17:52 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2009-07-01 14:07 <DIR> --d----- c:\program files\Trend Micro
2009-06-29 12:42 <DIR> --d----- c:\windows\system32\dllcache\cache
2009-06-29 12:24 <DIR> --d----- C:\cmdcons
2009-06-29 12:21 161,792 a------- c:\windows\SWREG.exe
2009-06-29 12:21 155,136 a------- c:\windows\PEV.exe
2009-06-29 12:21 98,816 a------- c:\windows\sed.exe
2009-06-28 12:19 <DIR> --d----- c:\docume~1\pat\applic~1\Malwarebytes
2009-06-28 12:19 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-28 12:19 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-28 12:19 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-28 12:19 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-24 11:48 46,366 a------- C:\Patrick J Cerrone resume.pdf
2009-06-17 01:12 <DIR> --d----- c:\docume~1\pat\applic~1\aAvgApi
2009-06-11 09:21 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-06-11 09:21 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-06-10 00:04 73,728 a------- c:\windows\system32\javacpl.cpl

==================== Find3M ====================

2009-06-02 06:12 102,912 -------- c:\windows\system32\dllcache\iecompat.dll
2009-05-21 11:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
2009-05-13 01:15 5,936,128 -------- c:\windows\system32\dllcache\mshtml.dll
2009-05-13 01:15 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-30 17:22 1,985,024 -------- c:\windows\system32\dllcache\iertutil.dll
2009-04-30 17:22 11,064,832 -------- c:\windows\system32\dllcache\ieframe.dll
2009-04-30 17:22 1,207,808 -------- c:\windows\system32\dllcache\urlmon.dll
2009-04-30 17:22 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-04-30 17:22 385,536 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-04-30 07:21 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-17 08:26 1,847,168 -------- c:\windows\system32\dllcache\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-04-15 10:51 585,216 -------- c:\windows\system32\dllcache\rpcrt4.dll
2007-05-31 11:48 313 ac--h--- c:\documents and settings\pat\hpothb07.dat
2007-05-31 11:37 164 ac--h--- c:\documents and settings\all users\hpothb07.dat
2005-05-27 12:30 774,144 ac------ c:\program files\RngInterstitial.dll
2007-07-02 16:15 848 ac-sh--- c:\windows\system32\KGyGaAvL.sys
2008-11-19 14:13 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008111920081120\index.dat

============= FINISH: 13:14:36.51 ===============
patrickc
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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby Blade81 » July 5th, 2009, 6:55 am

My computer seems to be running a lot better, except for the AVG Free. I have downloaded and removed it a whole bunch of times since this process started, and maybe that is a problem, but it seems to have some glitches.

Hi,

What kind of glitches? Please describe.

I didn't want to make any comment on antivirus protection since cleaning was still under process.
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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby patrickc » July 6th, 2009, 9:57 am

Hi Blade. I'm not really sure how to describe it. It was like I had it loaded twice or something. The little red shield would pop up on the bottom and say I had no virus protection, then a couple of minutes later would go away, and the AVG shield would pop up. I removed everything and re-downloaded it, and now it seems to be functioning normally, so I'll keep you posted. Before, when I was removing it, I didn't check the box that said "remove virus vault", and the last time I did. Anyway, I'll let you know, but I do have the "Virtual Memory too low" bubble popping up quite a bit on the bottom now. What does that mean, and how do I stop it? Everything else is great.

Thanks, Pat
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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby Blade81 » July 6th, 2009, 1:40 pm

Hi Pat,

How much memory does the system have installed?
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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby patrickc » July 6th, 2009, 3:29 pm

Hey Blade. 256 MB of RAM. Its' probably 10 years old. A relic, you think?? :)
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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby Blade81 » July 7th, 2009, 5:13 am

Hi,

That explains low virtual memory thingie. XP should have 512 MB installed :)


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK


You may delete DDS and related logs too.

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. Click the start button (at the lower left hand corner of your screen)
    2. Click run
    3. In the dialog box, type services.msc
    4. hit enter, then locate dns client
    5. Highlight it, then double-click it.
    6. On the dropdown box, change the setting from automatic to manual.
    7. Click ok
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and install firewall ONLY!). Both providers have support forums that help with configuration related questions.


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade 8)
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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby patrickc » July 7th, 2009, 10:55 am

Hi Blade,

I just wanted to say thanks one more time. You guys really do rock!

Take Care, Pat
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Re: I have the Pcenter, and PrivacyCenter programs..

Unread postby Blade81 » July 7th, 2009, 11:34 am

Since issue appears to be resolved this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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