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Unable to install HJT

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Unable to install HJT

Unread postby rjd0076 » June 15th, 2009, 11:29 pm

Tried installing HijackThis and the program crashes before it can initialize. I'm pretty certain I'm dealing with the iexplore.exe virus as the program loads on my computer automatically. Actually when I try to rename or delete the file itself it creates another iexplore.exe in its place. I've also tried using SUPERAntiSpyware and got the same problem. Please help!
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Re: Unable to install HJT

Unread postby NonSuch » June 16th, 2009, 12:06 am

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<
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