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can't get rid of Canadasrv, ect.

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can't get rid of Canadasrv, ect.

Unread postby jjarre03 » June 12th, 2009, 6:54 pm

Here is the log you requested. Thank you for your help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:52:16 PM, on 6/12/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Prism Software\DocRecord\Automation\DocRecAutoSrvr.exe
C:\WINDOWS\system32\xocr32b.exe
C:\Program Files\Prism Software\DocRecord\Server\DocRecordSvc.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Toshiba\e-BRIDGE Re-Search\Windows\IndexerService.exe
C:\Program Files\Toshiba\e-BRIDGE Re-Search\Windows\ChangeListener.exe
C:\WINDOWS\twain_32\fjscan32\FJTWMKSV.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\Program Files\Toshiba\e-BRIDGE Re-Search\jre\bin\java.exe
C:\WINDOWS\system32\RMLM10.exe
C:\Program Files\eCopy\ShareScan OP\Agent\Bin\ShareScanOPAgent.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ThpSrv.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\Program Files\Common Files\OCR\Version15.2\Re-Rite6.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\thpsrv.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\TPSODDCtl.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\Toshiba\e-BRIDGE Re-Search\Windows\bbsitryico.exe
C:\WINDOWS\system32\dtshldlp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\PrintKey2000\Printkey2000.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\Re-Rite6Tray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\eCopy\ShareScan OP\ShareScanOPManager\Bin\ShareScanOPManager.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.copiers.toshiba.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = dankaint.danka.com:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *dankaind.com;*americas.danka.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [00THotkey] "C:\WINDOWS\system32\00THotkey.exe"
O4 - HKLM\..\Run: [000StTHK] "000StTHK.exe"
O4 - HKLM\..\Run: [DpUtil] "C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe"
O4 - HKLM\..\Run: [AGRSMMSG] "AGRSMMSG.exe"
O4 - HKLM\..\Run: [ThpSrv] "thpsrv" /logon
O4 - HKLM\..\Run: [TFNF5] "TFNF5.exe"
O4 - HKLM\..\Run: [TPSMain] "TPSMain.exe"
O4 - HKLM\..\Run: [TPSODDCtl] "TPSODDCtl.exe"
O4 - HKLM\..\Run: [TOSDCR] "TOSDCR.EXE"
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TAudEffect] "C:\Program Files\TOSHIBA\TAudEffect\TAudEff.exe" /run
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [igfxtray] "C:\WINDOWS\system32\igfxtray.exe"
O4 - HKLM\..\Run: [igfxhkcmd] "C:\WINDOWS\system32\hkcmd.exe"
O4 - HKLM\..\Run: [igfxpers] "C:\WINDOWS\system32\igfxpers.exe"
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [AT&T Communication Manager] "C:\Program Files\AT&T\Communication Manager\ATTCM.exe" -a
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [e-BRIDGE Re-Search] "C:\Program Files\Toshiba\e-BRIDGE Re-Search\Windows\bbsitryico.exe"
O4 - HKLM\..\Run: [dtshldlp] "C:\WINDOWS\system32\dtshldlp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-2402550065-1069058496-334541626-1022\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe" (User 'postgres')
O4 - HKUS\S-1-5-21-2402550065-1069058496-334541626-1022\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe" (User 'postgres')
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Re-Rite6.lnk = C:\WINDOWS\system32\Re-Rite6Tray.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 4981268250
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 4995735296
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} (Oracle JInitiator 1.1.8.16) -
O16 - DPF: {C7B9AF86-9BA0-4468-B3B4-D9BC185C5D0D} (FPEnrolGUI Class) - http://localhost/FMwebADMIN/FMControls.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://captaris.webex.com/client/T26L/ ... eatgpc.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://10.0.0.24/libs/XUpload.ocx
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = tabs.toshiba.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = tabs.toshiba.com
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: TosBtNP - C:\WINDOWS\SYSTEM32\TosBtNP.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: iSeries Access for Windows Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: DocForm 5 Forms Server (DocForm5Svc) - Prism Software - C:\Program Files\Prism Software\DocForm 5\DocForm5Svc.exe
O23 - Service: DocRecord Automation Server (DocRecAutoSrvr) - Unknown owner - C:\Program Files\Prism Software\DocRecord\Automation\DocRecAutoSrvr.exe
O23 - Service: DocRecord Server (DocRecordSvc) - Prism Software - C:\Program Files\Prism Software\DocRecord\Server\DocRecordSvc.exe
O23 - Service: DocSystemSvc - Unknown owner - C:\Program Files\Prism Software\DocSystem\Server\DocSystem Server Service.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: e-BRIDGE Re-Rite - Redmap Networks - C:\Program Files\Common Files\OCR\Version15.2\Re-Rite6.exe
O23 - Service: e-BRIDGE Re-Search Indexing Service (e-BRIDGE Re-Search Indexer) - Unknown owner - C:\Program Files\Toshiba\e-BRIDGE Re-Search\Windows\IndexerService.exe
O23 - Service: e-BRIDGE Re-Search Realtime - Toshiba - C:\Program Files\Toshiba\e-BRIDGE Re-Search\Windows\ChangeListener.exe
O23 - Service: EFMS Server (EfmsSrvService.exe) - TOSHIBA TEC - C:\Program Files\TOSHIBA TEC\EFMS-Server\EFMS_SERVER\EfmsSrvService.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\SunTrust VPN Client Vendor Edition [Toshiba Helpdesk]\Extranet_serv.exe
O23 - Service: FJTWMKSV - PFU LIMITED - C:\WINDOWS\twain_32\fjscan32\FJTWMKSV.exe
O23 - Service: Google Update Service (gupdate1c9e1fea02f9cec) (gupdate1c9e1fea02f9cec) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PostgreSQL Database Server 8.2 (pgsql-8.2) - PostgreSQL Global Development Group - C:\Program Files\PostgreSQL\8.2\bin\pg_ctl.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Re-Rite6RST Service - Redmap Networks - C:\WINDOWS\system32\Re-Rite6RST.exe
O23 - Service: Redmap RMLM10 - Redmap Networks - C:\WINDOWS\system32\RMLM10.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: eCopy ShareScan Agent (ShareScanOPAgent) - eCopy, Inc. - C:\Program Files\eCopy\ShareScan OP\Agent\Bin\ShareScanOPAgent.exe
O23 - Service: eCopy ShareScan Manager (ShareScanOPManager) - eCopy, Inc. - C:\Program Files\eCopy\ShareScan OP\ShareScanOPManager\Bin\ShareScanOPManager.exe
O23 - Service: TOSHIBA HDD Protection (Thpsrv) - TOSHIBA Corporation - C:\WINDOWS\system32\ThpSrv.exe
O23 - Service: Tmesbs32 (Tmesbs) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 15357 bytes
jjarre03
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Posts: 2
Joined: June 10th, 2009, 5:57 pm
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Re: can't get rid of Canadasrv, ect.

Unread postby MWR 3 day Mod » June 16th, 2009, 12:11 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
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Joined: April 4th, 2008, 8:40 am

Re: can't get rid of Canadasrv, ect.

Unread postby Shaba » June 19th, 2009, 5:53 am

Due to lack of Response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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Shaba
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