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winblue soft

Unread postby atul_bits » May 29th, 2009, 1:59 am

Hi:

My PC is infected with winblue soft and its creating havoc.

It doesnot let me run any application & software ( including Hijackthis and windows malicious remover), It keeps popping security issues and fake security centre screen..

Please help me....
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Re: winblue soft

Unread postby NonSuch » May 30th, 2009, 12:10 am

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<
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