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My laptop is runing slowly, especially on startup

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My laptop is runing slowly, especially on startup

Unread postby Nashy » May 25th, 2009, 1:33 pm

Hi

I don't know if I am infected with any malware, but my laptop seems to have been operating slowly lately, and takes over 5 minutes to boot into XP.

I have tried all of your suggestions in the post on the forum regarding slow runing pc's and it has not made a noticable difference, so I thought that it would be best to post a hijack this log, especially since you just got my friends pc working fine.

I would be gratedul for any advice.

Thank you

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:19:34, on 25/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
d:\program files\a-squared free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\lxdicoms.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\DOCUME~1\CWU\LOCALS~1\Temp\RtkBtMnt.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cwu.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: FreecycleMemberBHO - {C3E5E149-27B7-49D1-8420-B02AC52AF663} - D:\Program Files\Freecycle\FreecycleMember.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PC Suite Tray] "D:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Append to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: Ãâ·Ñ¾«²ÊÊÓƵ³¬Á÷³©ÔÚÏß¹Û¿´ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra 'Tools' menuitem: ²¥°ÔµçÊÓ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay107.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 5727591046
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/f ... wflash.cab
O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} (pCastPanel Class) - http://iptv.zgzcw.com/pCastCtl_1.0.0.89_20080808.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - d:\program files\a-squared free\a2service.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c9ac72e739cc46) (gupdate1c9ac72e739cc46) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdiserv.exe
O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdicoms.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

--
End of file - 14892 bytes
Nashy
Regular Member
 
Posts: 33
Joined: December 27th, 2007, 2:00 pm
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Re: My laptop is runing slowly, especially on startup

Unread postby MWR 3 day Mod » May 28th, 2009, 2:40 pm

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Posts: 2534
Joined: April 4th, 2008, 8:40 am

Re: My laptop is runing slowly, especially on startup

Unread postby Bio-Hazard » May 30th, 2009, 2:39 pm

Hello and Welcome to forums!

My name is Bio-Hazard and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

  • I will be working on your Malware issues this may or may not solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • I f you don't know or understand something please don't hesitate to ask.
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • It is important that you reply to this thread. Do not start a new topic.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • Absence of symptoms does not mean that everything is clear.

No Reply Within 5 Days Will Result In Your Topic Being Closed!!
User avatar
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Posts: 4078
Joined: May 10th, 2007, 8:28 am
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Re: My laptop is runing slowly, especially on startup

Unread postby Bio-Hazard » May 30th, 2009, 2:45 pm

STEP 1

Download DDS

Please download DDS by sUBs from one of the links below and save it to your desktop:

Image
Download DDS and save it to your desktop from:

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.

  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply


STEP 2


Gmer

Please download Gmer by Gmer and save it to your desktop.

  • Right click on gmer.zip and select Extract All....
  • Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard.
  • Click on the Browse button. Click on Desktop. Then click OK.
  • Click Next. It will start extracting.
  • Once done, check (tick) the Show extracted files box and click Finish.
  • Double click on gmer.exe to run it.
  • Select the Rootkit tab.
  • On the right hand side, check all the items to be scanned, but leave Show All box unchecked.
  • Select all drives that are connected to your system to be scanned.
  • Click on the Scan button.
  • When the scan is finished, click Copy to save the scan log to the Windows clipboard.
  • Open Notepad or a similar text editor.
  • Paste the clipboard contents into the text editor.
  • Save the Gmer scan log and post it in your next reply.
  • Close Gmer.

Note: Do not run any programs while Gmer is running.



Next Reply

Please reply with:
  • DDS.txt
  • Attach.txt
  • Gmer log
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Bio-Hazard
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Joined: May 10th, 2007, 8:28 am
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Re: My laptop is runing slowly, especially on startup

Unread postby Nashy » May 30th, 2009, 6:02 pm

Thank you very much for your help.

I'll try to reply promptly to your instructions, but please bear with me as sometimes I feel as if i'm doing a dozen things at a time.

I'm not sure what antimalware runs on my laptop, so I just did the scans as requested, which are below.


DDS (Ver_09-05-14.01) - NTFSx86
Run by CWU at 20:01:32.32 on 30/05/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.2046.1111 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
d:\program files\a-squared free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
svchost.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\lxdicoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
D:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\DOCUME~1\CWU\LOCALS~1\Temp\RtkBtMnt.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe
C:\Program Files\PC Connectivity Solution\NclInstaller.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\CWU\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.cwu.org/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - HP Print Enhancer
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: FreecycleMemberBHO Class: {c3e5e149-27b7-49d1-8420-b02ac52af663} - d:\program files\freecycle\FreecycleMember.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [PC Suite Tray] "d:\program files\nokia\nokia pc suite 7\PCSuite.exe" -onlytray
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [AzMixerSel] c:\program files\realtek\installshield\AzMixerSel.exe
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [ePower_DMC] c:\acer\empowering technology\epower\ePower_DMC.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRunOnce: [Malwarebytes' Anti-Malware] d:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append to existing PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/sh ... tor/sw.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/house ... hcImpl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/sh ... tor/sw.cab
DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} - hxxp://messenger.zone.msn.com/binary/Mi ... b31267.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdat ... /opuc3.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by107fd.bay107.hotmail.msn.com/r ... nPUpld.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftup ... 5727591046
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/Me ... b31267.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/f ... wflash.cab
DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - hxxp://iptv.zgzcw.com/pCastCtl_1.0.0.89_20080808.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - d:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - d:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\cwu\applic~1\mozilla\firefox\profiles\6ign206p.default\
FF - prefs.js: browser.startup.homepage - hxxp://uk.mg40.mail.yahoo.com/dc/launch ... Freecycle/
FF - component: c:\documents and settings\cwu\application data\mozilla\firefox\profiles\6ign206p.default\extensions\{62760fd6-b943-48c9-ab09-f99c6fe96088}\platform\winnt\components\EbayAccessService.dll
FF - component: c:\documents and settings\cwu\application data\mozilla\firefox\profiles\6ign206p.default\extensions\{62760fd6-b943-48c9-ab09-f99c6fe96088}\platform\winnt\components\EbayFormSubmitObserver.dll
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: d:\program files\nokia\nokia pc suite 7\bkmrksync\components\BkMrkExt.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.145.5\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npBBCPlugin.dll
FF - plugin: d:\program files\adobe\reader 9.0\reader\browser\nppdf32.dll
FF - plugin: d:\program files\divx\divx player\npDivxPlayerPlugin.dll
FF - plugin: d:\program files\divx\divx web player\npdivx32.dll
FF - plugin: d:\program files\google\picasa3\npPicasa2.dll
FF - plugin: d:\program files\google\picasa3\npPicasa3.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-8 325896]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-5-8 27784]
R1 OsaFsLoc;OsaFsLoc;c:\windows\system32\drivers\OsaFsLoc.sys [2006-3-24 12106]
R1 SASDIFSV;SASDIFSV;d:\program files\superantispyware\sasdifsv.sys [2008-5-28 8944]
R1 SASKUTIL;SASKUTIL;d:\program files\superantispyware\SASKUTIL.SYS [2008-5-28 55024]
R2 a2free;a-squared Free Service;d:\program files\a-squared free\a2service.exe [2007-3-7 419448]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-5-8 298776]
R2 AWService;AdminWorks Agent X6;c:\acer\empowering technology\admServ.exe [2005-10-24 1314816]
R2 EpmPsd;Acer EPM Power Scheme Driver;c:\windows\system32\drivers\epm-psd.sys [2006-3-24 4096]
R2 EpmShd;Acer EPM System Hardware Driver;c:\windows\system32\drivers\epm-shd.sys [2006-3-24 78208]
R2 lxdi_device;lxdi_device;c:\windows\system32\lxdicoms.exe -service --> c:\windows\system32\lxdicoms.exe -service [?]
R2 Maxtor Sync Service;Maxtor Service;c:\program files\maxtor\sync\SyncServices.exe [2008-7-21 193888]
R2 osaio;osaio;c:\windows\system32\drivers\osaio.sys [2006-3-24 7296]
R2 osanbm;osanbm;c:\windows\system32\drivers\osanbm.sys [2006-3-24 4010]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 AVerM115;AVerM115 service;c:\windows\system32\drivers\AVerM115.sys [2005-8-24 692992]
S2 gupdate1c9ac72e739cc46;Google Update Service (gupdate1c9ac72e739cc46);c:\program files\google\update\GoogleUpdate.exe [2009-3-24 133104]
S2 lxdiCATSCustConnectService;lxdiCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdiserv.exe [2007-7-27 99248]
S3 BTIAUSB;Generic Bluetooth Device;c:\windows\system32\drivers\btiausb.sys [2008-7-30 23808]
S3 BTPROT;Generic Bluetooth Filter;c:\windows\system32\drivers\btprot.sys [2008-8-2 453120]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2007-7-26 17920]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2007-7-26 7680]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2007-7-26 42112]
S3 NdisFilt;OSA NdisFilter Protocol;c:\windows\system32\drivers\NdisFilt.sys [2006-3-24 4392]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2006-3-24 32512]
S3 SASENUM;SASENUM;d:\program files\superantispyware\SASENUM.SYS [2008-5-28 7408]

=============== Created Last 30 ================

2009-05-19 10:12 <DIR> --d----- c:\docume~1\cwu\applic~1\Malwarebytes
2009-05-19 10:12 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-05-19 10:11 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-19 10:11 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-06 17:59 23,600 a------- c:\windows\system32\drivers\TVICHW32.SYS
2009-05-05 21:00 18,816 a------- c:\windows\system32\drivers\pccsmcfd.sys
2009-05-05 20:59 <DIR> --d----- c:\program files\PC Connectivity Solution
2009-05-05 20:58 7,808 a------- c:\windows\system32\drivers\usbser_lowerfltj.sys
2009-05-05 20:58 7,808 a------- c:\windows\system32\drivers\usbser_lowerflt.sys
2009-05-05 20:58 22,016 a------- c:\windows\system32\drivers\ccdcmbo.sys
2009-05-05 20:58 1,112,288 a------- c:\windows\system32\wdfcoinstaller01007.dll
2009-05-05 20:58 659,968 a------- c:\windows\system32\nmwcdcocls.dll
2009-05-05 20:58 17,664 a------- c:\windows\system32\drivers\ccdcmb.sys

==================== Find3M ====================

2009-05-10 10:09 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-10 10:09 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-03-26 11:03 286,720 a------- c:\windows\system32\libcurl.dll
2009-03-26 11:03 196,608 a------- c:\windows\system32\ssleay32.dll
2009-03-26 11:03 143,360 a------- c:\windows\system32\libexpatw.dll
2009-03-21 15:06 989,696 a------- c:\windows\system32\dllcache\kernel32.dll
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-08 14:09 638,816 a------- c:\windows\system32\dllcache\iexplore.exe
2009-03-08 14:09 391,536 a------- c:\windows\system32\dllcache\iedkcs32.dll
2009-03-08 04:41 5,937,152 a------- c:\windows\system32\dllcache\mshtml.dll
2009-03-08 04:39 11,063,808 a------- c:\windows\system32\dllcache\ieframe.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\dllcache\wininet.dll
2009-03-08 04:34 1,206,784 a------- c:\windows\system32\dllcache\urlmon.dll
2009-03-08 04:34 236,544 a------- c:\windows\system32\dllcache\webcheck.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\dllcache\licmgr10.dll
2009-03-08 04:34 105,984 a------- c:\windows\system32\dllcache\url.dll
2009-03-08 04:34 193,536 a------- c:\windows\system32\dllcache\msrating.dll
2009-03-08 04:34 109,568 a------- c:\windows\system32\dllcache\occache.dll
2009-03-08 04:33 759,296 a------- c:\windows\system32\dllcache\VGX.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\dllcache\corpol.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 25,600 a------- c:\windows\system32\dllcache\jsproxy.dll
2009-03-08 04:33 726,528 a------- c:\windows\system32\dllcache\jscript.dll
2009-03-08 04:33 229,376 a------- c:\windows\system32\dllcache\ieaksie.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\dllcache\vbscript.dll
2009-03-08 04:33 125,952 a------- c:\windows\system32\dllcache\ieakeng.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\dllcache\admparse.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 173,056 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-03-08 04:32 163,840 a------- c:\windows\system32\dllcache\ieakui.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\dllcache\iesetup.dll
2009-03-08 04:32 55,808 a------- c:\windows\system32\dllcache\iernonce.dll
2009-03-08 04:32 128,512 a------- c:\windows\system32\dllcache\advpack.dll
2009-03-08 04:32 94,720 a------- c:\windows\system32\dllcache\inseng.dll
2009-03-08 04:32 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll
2009-03-08 04:32 1,985,024 a------- c:\windows\system32\dllcache\iertutil.dll
2009-03-08 04:32 611,840 a------- c:\windows\system32\dllcache\mstime.dll
2009-03-08 04:24 68,608 a------- c:\windows\system32\dllcache\hmmapi.dll
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-08 04:22 156,160 a------- c:\windows\system32\dllcache\msls31.dll
2009-03-08 04:11 445,952 a------- c:\windows\system32\dllcache\ieapfltr.dll
2009-03-06 15:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 15:22 284,160 a------- c:\windows\system32\dllcache\pdh.dll
2007-01-12 21:27 299 a------- c:\docume~1\cwu\applic~1\internaldb1942.dat
2008-05-19 09:32 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051920080520\index.dat

============= FINISH: 20:02:13.73 ===============


I'm not sure how to zip the attach log so here it is - I hope thats ok.


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-05-14.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 24/03/2006 03:23:18
System Uptime: 30/05/2009 18:11:32 (2 hours ago)

Motherboard: Acer | | Grapevine
Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz | U1 | 1662/166mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 44 GiB total, 9.501 GiB free.
D: is FIXED (NTFS) - 45 GiB total, 28.459 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: Photosmart C7200 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart C7200 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:

Class GUID: {4D36E977-E325-11CE-BFC1-08002BE10318}
Description: Intel PCIC compatible PCMCIA controller
Device ID: ROOT\PCMCIA\0000
Manufacturer: Intel
Name: Intel PCIC compatible PCMCIA controller
PNP Device ID: ROOT\PCMCIA\0000
Service: pcmcia

==== System Restore Points ===================

RP1060: 30/03/2009 12:11:17 - Removed Compatibility Pack for the 2007 Office system
RP1061: 30/03/2009 12:13:27 - Removed Java(TM) 6 Update 7
RP1062: 30/03/2009 12:16:19 - Removed Nokia Nseries PC Suite.
RP1063: 30/03/2009 12:17:34 - Removed Nokia Nseries Video Manager.
RP1064: 30/03/2009 12:19:50 - Removed Nokia Photos.
RP1065: 31/03/2009 07:15:00 - Software Distribution Service 3.0
RP1066: 31/03/2009 20:45:04 - Software Distribution Service 3.0
RP1067: 01/04/2009 19:45:18 - Software Distribution Service 3.0
RP1068: 01/04/2009 20:20:03 - Installed Windows Internet Explorer 8.
RP1069: 01/04/2009 20:22:48 - Software Distribution Service 3.0
RP1070: 03/04/2009 18:09:39 - Software Distribution Service 3.0
RP1071: 03/04/2009 18:57:07 - Installed Microsoft Office Outlook Connector
RP1072: 08/04/2009 14:42:26 - Software Distribution Service 3.0
RP1073: 10/04/2009 20:33:54 - Installed Freecycle Internet Explorer Plugin
RP1074: 11/04/2009 16:26:12 - Avg8 Update
RP1075: 11/04/2009 16:29:02 - Avg8 Update
RP1076: 13/04/2009 18:50:49 - Software Distribution Service 3.0
RP1077: 15/04/2009 20:32:54 - Software Distribution Service 3.0
RP1078: 15/04/2009 21:00:51 - Avg8 Update
RP1079: 19/04/2009 18:04:00 - Installed SeaTools for Windows
RP1080: 21/04/2009 17:29:42 - Software Distribution Service 3.0
RP1081: 24/04/2009 11:52:08 - Software Distribution Service 3.0
RP1082: 29/04/2009 10:01:00 - Software Distribution Service 3.0
RP1083: 29/04/2009 22:23:22 - Software Distribution Service 3.0
RP1084: 02/05/2009 21:05:36 - Software Distribution Service 3.0
RP1085: 04/05/2009 19:06:21 - Software Distribution Service 3.0
RP1086: 08/05/2009 07:07:04 - Software Distribution Service 3.0
RP1087: 10/05/2009 10:07:52 - Avg8 Update
RP1088: 10/05/2009 10:10:25 - Avg8 Update
RP1089: 13/05/2009 14:55:19 - Software Distribution Service 3.0
RP1090: 15/05/2009 07:11:46 - Software Distribution Service 3.0
RP1091: 15/05/2009 19:23:38 - Avg8 Update
RP1092: 16/05/2009 13:47:33 - Installed Java(TM) 6 Update 13
RP1093: 19/05/2009 07:16:20 - Software Distribution Service 3.0
RP1094: 21/05/2009 20:48:45 - Software Distribution Service 3.0
RP1095: 24/05/2009 13:29:41 - Avg8 Update
RP1096: 24/05/2009 13:31:37 - Avg8 Update
RP1097: 25/05/2009 17:11:14 - Software Distribution Service 3.0
RP1098: 30/05/2009 18:18:55 - Software Distribution Service 3.0

==== Installed Programs ======================

32 Bit HP CIO Components Installer
4oD
a-squared Free 3.5
ABBYY FineReader 6.0 Sprint
Acer Arcade
Acer eDataSecurity Management
Acer eDataSecurity Management 1.00.23
Acer eLock Management
Acer Empowering Technology framework
Acer eNet Management
Acer ePerformance Management
Acer ePower Management
Acer ePresentation Management
Acer eSettings Management
Acer GridVista
Acer Screensaver
Acrobat.com
Adobe Acrobat 8 Professional - English, Français, Deutsch
Adobe Acrobat 8.1.5 - CPSID_49013
Adobe Acrobat 8.1.5 Professional
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1
Adobe Shockwave Player 11
Advanced WindowsCare Personal
AIO_Scan
AnyDVD
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoStudio 5.5
µTorrent
Audacity 1.2.4
AutoUpdate
AVG 8.5
BBC iPlayer Desktop
BBC iPlayer Download Manager
Belarc Advisor 7.2
Bonjour
BufferChm
C7200
C7200_Help
Canon CanoScan Toolbox 4.9
Canon ScanGear Starter
Cards_Calendar_OrderGift_DoMorePlugout
CCleaner (remove only)
CDBurnerXP
CleanUp!
CloneCD
CloneDVD2
Copy
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DivX Codec
DivX Converter
DivX Player
DivX Web Player
DocProc
DocProcQFolder
DriverAgent by eSupport.com
Easy Graphic Converter 1.2
eSupportQFolder
Fax
filehippo.com Update Checker
Free Natural Text to Speech Reader 2007
Freecycle Internet Explorer Plugin
Google Earth
Google Update Helper
Google Updater
GPBaseService
HDAUDIO Soft Data Fax Modem with SmartCP
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
HP Business Inkjet 1200
HP Customer Participation Program 10.0
HP Imaging Device Functions 10.0
HP Photosmart All-In-One Driver Software 10.0 Rel .2
HP Photosmart Essential 2.5
HP Smart Web Printing
HP Solution Center 10.0
HP Update
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotoSmartPhotobookWebPack1
HPProductAssistant
HPSSupply
Intel(R) PROSet/Wireless Software
intelliScore Polyphonic WAV to MIDI Converter
iTunes
J2SE Runtime Environment 5.0 Update 11
Java(TM) 6 Update 13
Launch Manager
LightScribe 1.4.97.1
Logitech Desktop Messenger
Logitech Print Service
Logitech QuickCam Software
Logitech® Camera Driver
Malwarebytes' Anti-Malware
Manual CanoScan LiDE 60
MarketResearch
Maxtor Manager
mCore
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft AutoRoute v11.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Bootvis
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft National Language Support Downlevel APIs
Microsoft Office Outlook Connector
Microsoft Office PowerPoint 2003 Template Pack 1
Microsoft Office PowerPoint 2003 Template Pack 2
Microsoft Office PowerPoint 2003 Template Pack 3
Microsoft Office Sounds
Microsoft Office Standard Edition 2003
Microsoft Outlook Personal Folders Backup
Microsoft Picture It! Photo Standard 9
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 Redistributable
mMHouse
Mozilla Firefox (3.0.10)
mPfMgr
mProSafe
MSVC80_x86
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
Multitrack Stopwatch
mWlsSafe
mXML
NetDeviceManager
Nokia Connectivity Cable Driver
Nokia Download!
Nokia Lifeblog 2.1
Nokia Map Loader
Nokia MTP driver
Nokia Multimedia Factory
Nokia PC Suite
Nokia Software Updater
NTI Backup NOW! 4.5
NTI CD & DVD-Maker
NVIDIA Drivers
OCR Software by I.R.I.S. 10.0
OmniPage SE 2.0
PanoStandAlone
PC Connectivity Solution
Picasa 3
PowerProducer
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_Min
PSSWCORE
QuickTime
RealPlayer
Realtek High Definition Audio Driver
RegScrubXP 3.25
Scan
SeaTools for Windows
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Shockwave
Shop for HP Supplies
Sky Player
smart2go Maploader
SmartWebPrintingOC
SMSC IrCC V5.1.3600.5 SP2
SolutionCenter
Sony USB Driver
Spelling Dictionaries Support For Adobe Reader 8
Status
SUPERAntiSpyware Free Edition
Synaptics Pointing Device Driver
TomTom HOME 2.5.2.60
Toolbox
TrayApp
UnloadSupport
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VC_MergeModuleToMSI
VideoToolkit01
web'n'walk stick manager
WebFldrs XP
WebReg
WinASO Registry Optimizer 3.0.9
Windows Defender
Windows Defender Signatures
Windows Driver Package - Nokia Modem (02/23/2009 7.01.0.2)
Windows Driver Package - Nokia Modem (02/24/2009 4.0)
Windows Driver Package - Nokia Modem (05/22/2008 7.00.0.1)
Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0)
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live installer
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Presentation Foundation
Windows Rights Management Client Backwards Compatibility SP2
Windows Rights Management Client with Service Pack 2
Windows Search 4.0
Windows XP Service Pack 3
WinRAR archiver
WinZip 11.2
XML Paper Specification Shared Components Pack 1.0
Yahoo! Photos Easy Upload Tool 1v7

==== Event Viewer Messages From Past Week ========

30/05/2009 19:26:27, error: ACPIEC [1] - \Device\ACPIEC: The embedded controller (EC) hardware didn't respond within the timeout period. This may indicate an error in the EC hardware or firmware, or possibly a poorly designed BIOS which accesses the EC in an unsafe manner. The EC driver will retry the failed transaction if possible.
29/05/2009 10:36:20, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
28/05/2009 06:57:13, error: Service Control Manager [7022] - The Automatic Updates service hung on starting.
28/05/2009 06:57:11, error: Service Control Manager [7022] - The Windows Search service hung on starting.
28/05/2009 06:56:41, error: Service Control Manager [7022] - The KService service hung on starting.
28/05/2009 06:56:41, error: Service Control Manager [7022] - The Google Update Service (gupdate1c9ac72e739cc46) service hung on starting.
28/05/2009 06:55:24, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the AdminWorks Agent X6 service to connect.
27/05/2009 08:33:16, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Pcmcia
26/05/2009 18:59:57, error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting.
26/05/2009 18:58:18, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the lxdiCATSCustConnectService service to connect.
26/05/2009 18:58:18, error: Service Control Manager [7000] - The lxdiCATSCustConnectService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

==== End Of File ===========================


and the last gmer log is below;

GMER 1.0.15.14972 - http://www.gmer.net
Rootkit scan 2009-05-30 22:54:45
Windows 5.1.2600 Service Pack 3


---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[604] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 00BD9315 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[604] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 00CADBCB C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[604] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 00CADD81 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[604] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 00CB4832 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[604] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 00C11CA2 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[604] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 00DCE021 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[604] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 00DCDF51 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[604] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 00DCDFBE C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[604] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 00DCDE22 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[604] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 00DCDE84 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[604] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 00DCE084 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[604] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 00DCDEE6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[604] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 00CB488E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 00BD9315 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 00CADBCB C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 00CADD81 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 00CB4832 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 00C11CA2 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 00DCE021 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 00DCDF51 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 00DCDFBE C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 00DCDE22 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 00DCDE84 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 00DCE084 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 00DCDEE6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2104] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 00CB488E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2564] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 00BD9315 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2564] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 00CB4832 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2564] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 00DCE021 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2564] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 00DCDF51 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2564] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 00DCDFBE C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2564] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 00DCDE22 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2564] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 00DCDE84 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2564] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 00DCE084 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2564] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 00DCDEE6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\WINDOWS\system32\SearchIndexer.exe[3348] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 00585C0C C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Program Files\Internet Explorer\iexplore.exe[604] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [003F18FD] C:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)
IAT C:\Program Files\Internet Explorer\iexplore.exe[2104] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [003F18FD] C:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs OsaFsLoc.sys (Filesystem Lock driver/OSA Technologies)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

Device \Driver\Cdrom \Device\CdRom0 OsaFsLoc.sys (Filesystem Lock driver/OSA Technologies)
Device \FileSystem\Fastfat \Fat B28ABD20

AttachedDevice \FileSystem\Fastfat \Fat OsaFsLoc.sys (Filesystem Lock driver/OSA Technologies)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\ControlSet001\Services\BTHPORT\Parameters\Keys\0014a48efea8
Reg HKLM\SYSTEM\ControlSet001\Services\BTHPORT\Parameters\Keys\0014a48efea8@001842e81701 0x21 0xB7 0xC2 0xA9 ...
Reg HKLM\SYSTEM\ControlSet001\Services\BTHPORT\Parameters\Keys\0014a48efea8@001a161a9253 0xFE 0x1A 0xB6 0x30 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\0014a48efea8
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\0014a48efea8@001842e81701 0xA4 0xAC 0x1A 0x22 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\0014a48efea8@0022fcc0f58e 0xDC 0x76 0xE7 0x7A ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\0014a48efea8@001d3b7df605 0x84 0xA3 0xA6 0xB4 ...
Reg HKLM\SYSTEM\ControlSet004\Services\BTHPORT\Parameters\Keys\0014a48efea8
Reg HKLM\SYSTEM\ControlSet004\Services\BTHPORT\Parameters\Keys\0014a48efea8@001842e81701 0xA4 0xAC 0x1A 0x22 ...
Reg HKLM\SYSTEM\ControlSet004\Services\BTHPORT\Parameters\Keys\0014a48efea8@0022fcc0f58e 0xDC 0x76 0xE7 0x7A ...
Reg HKLM\SYSTEM\ControlSet004\Services\BTHPORT\Parameters\Keys\0014a48efea8@001d3b7df605 0x84 0xA3 0xA6 0xB4 ...

---- EOF - GMER 1.0.15 ----

Thank you
Nashy
Regular Member
 
Posts: 33
Joined: December 27th, 2007, 2:00 pm

Re: My laptop is runing slowly, especially on startup

Unread postby Bio-Hazard » May 31st, 2009, 2:49 am

Use of P2P (Person to Person) file sharing programs

I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

µTorrent

Please read the Guidelines for P2P Programs where we explain why it's not a good idea to have them. Please remove it before we can continue any further. Post back when you have done it so we can continue the cleaning process.

NOTE: Even if you are using a safe P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.



Update Java Runtime:

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason it's extremely important that you keep the program up to date and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 14.
  • Go to HERE
  • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 14
  • Click the Download button to the right
  • From the dropdown menu choose your platform. Which is Windows
  • Dont change the language box.
  • Click on the radio button to Accept License Agreement and after that click continue
  • Click on Windows Offline Installation Multi-language and save the downloaded file to your computer
  • Go to Start => Control Panel => Add or Remove Programs
  • Uninstall all old versions of Java (Java 2 Runtime Environment JRE or JSE)
  • Reboot your computer
  • Delete the folder C:\Program Files\Java if present
  • Install the new version by running the newly-downloaded file and follow the on-screen instructions.
  • Reboot your computer
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Bio-Hazard
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Re: My laptop is runing slowly, especially on startup

Unread postby Nashy » May 31st, 2009, 3:52 pm

Thanks for the advice - all removed and Java update 14 installed.

Whats next?
Nashy
Regular Member
 
Posts: 33
Joined: December 27th, 2007, 2:00 pm

Re: My laptop is runing slowly, especially on startup

Unread postby Bio-Hazard » June 1st, 2009, 8:10 am

Hello!

So far i havent found any traces of malware.

Registry Cleaners

Re. Advanced WindowsCare Personal
RegScrubXP 3.25


I don't personally recommend the use of ANY registry cleaners. Here is an excerpt from a discussion on regcleaners
Most reg cleaners aren't bad as such, but they aren't perfect and even the best have been known to cause problems. The point we are trying to make is that the risk of using one far outweighs any benefit. If it does work perfectly you will not see any difference. If it doesn't work properly you may end up with an expensive doorstop.


This post by Bill Castner is veryinformative: WhatTheTech Forum



Remove HijackThis entries

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [PC Suite Tray] "D:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray


  • Close all open windows and browsers/email etc...
  • Click on the Fix Checked button
  • When completed close the application.



CCleaner

  • Double-click the CCleaner shortcut on the desktop to start the program.
  • Click on the Options block on the left, then choose Cookies.
    • Under Cookies to Delete, highlight any cookies you would like to retain permanently
    • Click the right arrow > to move them to the Cookies to Keep window.
  • Go into Options > Advanced deselect/uncheck 'Only delete files in Windows Temp folders older than 48 hours'
  • Click Run Cleaner to run the program.
  • Caution: It is not recommended that you use the 'Registry' feature unless you are very familiar with the registry.
  • After CCleaner has completed its process, click Exit.


Kaspersky Online Scan

Please go to Kaspersky website and perform an online antivirus scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply along with a fresh HijackThis log.


Logs/Information to Post in Next Reply

Please post the following logs/Information in your reply:
  • Kaspersky Log
  • A fresh HijackThis Log ( after all the above has been done)
  • A description of how your computer is behaving
User avatar
Bio-Hazard
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Posts: 4078
Joined: May 10th, 2007, 8:28 am
Location: Cornwall, UK

Re: My laptop is runing slowly, especially on startup

Unread postby Nashy » June 3rd, 2009, 6:11 am

I have completed your instructions and the 2 reports are attached below;

Although my pc appears to be clean I have not noticed any improvement in performance - it takes about 7 minutes to boot into windows fully and every now and again my usb ports stop working and programs stop responding.

I appreciate that this may not be due to any malware issues and would just like to thank you for your help.

Regards

Nashy

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Wednesday, June 3, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Wednesday, June 03, 2009 08:10:39
Records in database: 2300486
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 111113
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 03:19:19

No malware has been detected. The scan area is clean.

The selected area was scanned.


The hijack this report is below;

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:06:09, on 03/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
d:\program files\a-squared free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\lxdicoms.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\DOCUME~1\CWU\LOCALS~1\Temp\RtkBtMnt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cwu.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: FreecycleMemberBHO - {C3E5E149-27B7-49D1-8420-B02AC52AF663} - D:\Program Files\Freecycle\FreecycleMember.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Append to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: Ãâ·Ñ¾«²ÊÊÓƵ³¬Á÷³©ÔÚÏß¹Û¿´ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra 'Tools' menuitem: ²¥°ÔµçÊÓ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay107.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 5727591046
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/f ... wflash.cab
O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} (pCastPanel Class) - http://iptv.zgzcw.com/pCastCtl_1.0.0.89_20080808.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - d:\program files\a-squared free\a2service.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c9ac72e739cc46) (gupdate1c9ac72e739cc46) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdiserv.exe
O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdicoms.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

--
End of file - 13981 bytes
Nashy
Regular Member
 
Posts: 33
Joined: December 27th, 2007, 2:00 pm

Re: My laptop is runing slowly, especially on startup

Unread postby Bio-Hazard » June 4th, 2009, 1:37 am

Hello!

It looks like problems you are having are not related to malware. I want make sure before i give you all clear. So let run this scan.

Dr.Web CureIt

Download to the desktop:Dr.Web CureIt
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the Scan-tab, remove the mark at Heuristic analysis.
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found:
    Image
    If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    Image
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web you saved previously in your next reply with a new hijackthis log.
User avatar
Bio-Hazard
MRU Master Emeritus
 
Posts: 4078
Joined: May 10th, 2007, 8:28 am
Location: Cornwall, UK

Re: My laptop is runing slowly, especially on startup

Unread postby Nashy » June 4th, 2009, 11:37 am

Hi

Dr Web Curit was slightly different, but found some things.

The logs are below.

Thanks for your continued help.

RegUBP2b-CWU.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
SETKA.EXE;C:\Program Files\ebcd-0.6.1-pro\BOOTRD1-PRO\42-MonitorTest\BIN\MONITEST;Joke.TeleScreen.1;;
A0196013.exe\SmitfraudFix\Process.exe;C:\System Volume Information\_restore{355F02C7-8ECE-4CC4-92A8-C69A60BA172C}\RP1096\A0196013.exe;Tool.Prockill;;
A0196013.exe\SmitfraudFix\restart.exe;C:\System Volume Information\_restore{355F02C7-8ECE-4CC4-92A8-C69A60BA172C}\RP1096\A0196013.exe;Tool.ShutDown.14;;
A0196013.exe;C:\System Volume Information\_restore{355F02C7-8ECE-4CC4-92A8-C69A60BA172C}\RP1096;Archive contains infected objects;Moved.;
A0196032.exe;C:\System Volume Information\_restore{355F02C7-8ECE-4CC4-92A8-C69A60BA172C}\RP1096;Tool.Prockill;;
A0196034.exe;C:\System Volume Information\_restore{355F02C7-8ECE-4CC4-92A8-C69A60BA172C}\RP1096;Tool.ShutDown.14;;
A0202669.reg;C:\System Volume Information\_restore{355F02C7-8ECE-4CC4-92A8-C69A60BA172C}\RP1102;Trojan.StartPage.1505;Deleted.;
ebcd-0_6_1-pro-sfx.exe\ebcd-0.6.1-pro\BOOTRD1-PRO\42-MonitorTest\BIN\MONITEST\SETKA.EXE;D:\John Nash\Me\PC Stuff\Utilities\ebcd-0_6_1-pro-sfx.exe;Joke.TeleScreen.1;;
ebcd-0_6_1-pro-sfx.exe;D:\John Nash\Me\PC Stuff\Utilities;Archive contains infected objects;Moved.;
SmitfraudFix.exe\SmitfraudFix\Process.exe;D:\John Nash\Memory stick\John Nash (F)\Computer\SmitfraudFix.exe;Tool.Prockill;;
SmitfraudFix.exe\SmitfraudFix\restart.exe;D:\John Nash\Memory stick\John Nash (F)\Computer\SmitfraudFix.exe;Tool.ShutDown.14;;
SmitfraudFix.exe;D:\John Nash\Memory stick\John Nash (F)\Computer;Archive contains infected objects;Moved.;
Process.exe;D:\John Nash\Memory stick\John Nash (F)\Computer\SmitfraudFix;Tool.Prockill;;
restart.exe;D:\John Nash\Memory stick\John Nash (F)\Computer\SmitfraudFix;Tool.ShutDown.14;;
J Nash Business Expense Claim Form August 2008.xls;D:\My CWU Documents\Health and Safety\T&S\Archive\2008;W97M.Yozak;;
Rar.exe;D:\Program Files\WinRAR;Trojan.Peflog.30;Incurable.Moved.;
A0202672.exe\ebcd-0.6.1-pro\BOOTRD1-PRO\42-MonitorTest\BIN\MONITEST\SETKA.EXE;D:\System Volume Information\_restore{355F02C7-8ECE-4CC4-92A8-C69A60BA172C}\RP1102\A0202672.exe;Joke.TeleScreen.1;;
A0202672.exe;D:\System Volume Information\_restore{355F02C7-8ECE-4CC4-92A8-C69A60BA172C}\RP1102;Archive contains infected objects;Moved.;
A0202673.exe\SmitfraudFix\Process.exe;D:\System Volume Information\_restore{355F02C7-8ECE-4CC4-92A8-C69A60BA172C}\RP1102\A0202673.exe;Tool.Prockill;;
A0202673.exe\SmitfraudFix\restart.exe;D:\System Volume Information\_restore{355F02C7-8ECE-4CC4-92A8-C69A60BA172C}\RP1102\A0202673.exe;Tool.ShutDown.14;;
A0202673.exe;D:\System Volume Information\_restore{355F02C7-8ECE-4CC4-92A8-C69A60BA172C}\RP1102;Archive contains infected objects;Moved.;
A0202674.exe;D:\System Volume Information\_restore{355F02C7-8ECE-4CC4-92A8-C69A60BA172C}\RP1102;Trojan.Peflog.30;Incurable.Moved.;



The hijack this log is below

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:32:24, on 04/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
d:\program files\a-squared free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\lxdicoms.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\DOCUME~1\CWU\LOCALS~1\Temp\RtkBtMnt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
D:\Program Files\Java\jre6\bin\java.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cwu.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: FreecycleMemberBHO - {C3E5E149-27B7-49D1-8420-B02AC52AF663} - D:\Program Files\Freecycle\FreecycleMember.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Append to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: Ãâ·Ñ¾«²ÊÊÓƵ³¬Á÷³©ÔÚÏß¹Û¿´ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra 'Tools' menuitem: ²¥°ÔµçÊÓ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay107.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 5727591046
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/f ... wflash.cab
O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} (pCastPanel Class) - http://iptv.zgzcw.com/pCastCtl_1.0.0.89_20080808.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - d:\program files\a-squared free\a2service.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c9ac72e739cc46) (gupdate1c9ac72e739cc46) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxdiCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdiserv.exe
O23 - Service: lxdi_device - - C:\WINDOWS\system32\lxdicoms.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

--
End of file - 13531 bytes
Nashy
Regular Member
 
Posts: 33
Joined: December 27th, 2007, 2:00 pm

Re: My laptop is runing slowly, especially on startup

Unread postby Bio-Hazard » June 4th, 2009, 2:45 pm

Hello!

How is the computer running? Any change?
User avatar
Bio-Hazard
MRU Master Emeritus
 
Posts: 4078
Joined: May 10th, 2007, 8:28 am
Location: Cornwall, UK

Re: My laptop is runing slowly, especially on startup

Unread postby Nashy » June 4th, 2009, 5:11 pm

Hi

I was really surprised that Dr Web CureIt found some items, which it then moved to - I'm not sure?

I thought my AVG and superantispyware was enough protection and suspected that malware could be causing me problems.

Start up and shut down are still very slow, and I have not noticed any improvement, but there may be?

Should I keep Dr Web CureIt on my pc or remove it and what happens to the files it has moved already?

Is the laptop clean?
Nashy
Regular Member
 
Posts: 33
Joined: December 27th, 2007, 2:00 pm

Re: My laptop is runing slowly, especially on startup

Unread postby Bio-Hazard » June 5th, 2009, 5:17 am

Your log now appears to be clean. Congratulations!


Not a Malware Issues

At this stage your machine looks to be clean of malware, so the problems you are experiencing are not likely to be malware related. I think the best and fastest solution for you is to post on a PC troubleshooting forum like the Browsers, Internet & email forum at WhatTheTech. They specialize in handling problems like this so you are certain to get expert assistance and a speedy resolution is very likely.

I'm sorry that I could not be of more help to you, and I wish you the best of luck with solving your computer problems. If you have any questions or require any other assistance please let me know.

You can get rid of the tools we used:
  • Dr Web Cure It - (You can just delete the exe file from your desktop)
  • Gmer - (You can just delete the exe file from your desktop)
  • DDS - (You can just delete the exe file from your desktop)

    General Security and Computer Health
    Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.

    • Clear Infected System Restore Points
      • Turn System Restore off
      • On the Desktop, right click on the My Computer icon.
      • Click Properties.
      • Click the System Restore tab.
      • Check Turn off System Restore.
      • Click Apply, and then click OK.
        Restart your computer
      • Turn System Restore on
      • On the Desktop, right click on the My Computer icon.
      • Click Properties.
      • Click the System Restore tab.
      • Uncheck *Turn off System Restore*.
      • Click Apply, and then click OK.
      Note: only do this once,and not on a regular basis
    • Set correct settings for files
      • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
      • Under Hidden files and folders if necessary select Do not show hidden files and folders.
      • If unchecked please check Hide protected operating system files (Recommended)
      • If necessary check Display content of system folders
      • If necessary Uncheck Hide file extensions for known file types.
      • Click OK
    • Make sure that you keep your antivirus updated
      New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
      NOTE: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
    • Security Updates for Windows, Internet Explorer & Microsoft Office
      Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
      NOTE: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
    • Update Non-Microsoft Programs
      Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector or F-secure Health Check. I suggest that you run one of them at least once a month.


    Recommended Programs

    I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.

    • WinPatrol
      As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
    • SpywareBlaster
      SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE. You can download SpywareBlaster from HERE.
    • Malwarebytes' Anti-Malware
      Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.You can download Malwarebytes' Anti-Malware from HERE. Here are two tutorials: Malwarebytes' Anti-Malware Setup Guide and Malwarebytes' Anti-Malware Scanning Guide.
    • Hosts File
      For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.
    • Use an alternative Internet Browser
      Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead: Firefox or Opera


Here is a great article by miekiemoes How to prevent Malware.

Finally I am trying to make one point very clear. It is ABSOLUTELY ESSENTIAL to keep all of your security programs up to date.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Happy surfing and stay clean!

Bio-Hazard
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Bio-Hazard
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Re: My laptop is runing slowly, especially on startup

Unread postby Nashy » June 5th, 2009, 5:42 am

Thank you for all of your help and valuable time.

I will be installing your suggestions - does the free version of malwarebytes offer sufficient protection?

Have a great weekend.
Nashy
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Posts: 33
Joined: December 27th, 2007, 2:00 pm
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