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Follow-up to 5.21.09 post on erratic Outlook 2007 problem

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Follow-up to 5.21.09 post on erratic Outlook 2007 problem

Unread postby JHD4047 » May 22nd, 2009, 3:51 pm

This is a follow-up to my post of 5/21/09 regarding the erratic operation of Outlook 2007, the repeated pop up of the Server Busy message.

The reason I believe this might be a Malware problem is because approximately a week ago I started receiving messages that a file needed to be debugged. When I would proceed to have debugging begin, there was never any indication the file was debugged.

Since then my PC has been running slow, and the problem with Outlook has worsened.

Following is the HiJackThis report.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:23:27 PM, on 5/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\WINDOWS\System32\snmp.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ups.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\vVX6000.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Genie-Soft\Genie Archive for Outlook 2\GenieSearchforArchive.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Genie-Soft\Genie Archive for Outlook 2\GenieSearchDealer.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\Program Files\TechSmith\SnagIt 9\TSCHelp.exe
C:\Program Files\TechSmith\SnagIt 9\SnagPriv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TechSmith\SnagIt 9\snagiteditor.exe
JHD4047
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Joined: May 21st, 2009, 3:41 pm
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Re: Follow-up to 5.21.09 post on erratic Outlook 2007 problem

Unread postby NonSuch » May 24th, 2009, 2:27 am

In order for us to help you it is necessary that you provide us with a complete HijackThis log, first line through last line. What you have posted here is just the first part of the log, e.g., the running processes. Please follow the guideline at the link below to start a new topic and post your entire HijackThis log by pasting it into your post. Do not utilize attachments.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
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