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Infected laptop plus IE doesn´t work after Malwarebytes AMw

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Re: Infected laptop plus IE doesn´t work after Malwarebytes AMw

Unread postby LS10Tueste » May 20th, 2009, 4:41 pm

Thanks Shaba, here they are:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Wednesday, May 20, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Wednesday, May 20, 2009 14:40:19
Records in database: 2204527
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 64152
Threat name: 3
Infected objects: 4
Suspicious objects: 0
Duration of the scan: 02:21:37


File name / Threat name / Threats count
C:\Archivos de programa\Avant Browser\setupapi.dll Infected: Trojan.Win32.Agent.bzzx 1
C:\Documents and Settings\Rocío\Configuración local\Temp\pdfupd.exe Infected: Backdoor.Win32.Zdoogu.dg 1
C:\WINDOWS\Temp\A28BD24F.exe Infected: Trojan.Win32.Agent.bzwu 1
C:\WINDOWS\Temp\E1520321.exe Infected: Trojan.Win32.Agent.bzwu 1

The selected area was scanned.




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:40:01, on 20/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\HPQ\IAM\bin\asghost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Archivos comunes\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Network Associates\Common Framework\FrameworkService.exe
C:\Archivos de programa\Network Associates\VirusScan\Mcshield.exe
C:\Archivos de programa\Network Associates\VirusScan\VsTskMgr.exe
C:\Archivos de programa\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Archivos de programa\Analog Devices\Core\smax4pnp.exe
C:\Archivos de programa\Java\jre1.6.0_07\bin\jusched.exe
C:\Archivos de programa\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
C:\Archivos de programa\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Archivos de programa\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Archivos de programa\Network Associates\VirusScan\SHSTAT.EXE
C:\ARCHIV~1\HPQ\Shared\HPQTOA~1.EXE
C:\Archivos de programa\Network Associates\Common Framework\UpdaterUI.exe
C:\Archivos de programa\Archivos comunes\Network Associates\TalkBack\TBMon.exe
C:\Archivos de programa\Hp\HP Software Update\HPWuSchd2.exe
C:\Archivos de programa\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Archivos de programa\Windows Live\Messenger\MsnMsgr.Exe
C:\Archivos de programa\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Windows Media Player\WMPNSCFG.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Archivos de programa\Java\jre1.6.0_07\bin\jucheck.exe
C:\Archivos de programa\Windows Live\Contacts\wlcomm.exe
C:\Documents and Settings\Rocío\Escritorio\Rocío.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.es
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Archivos de programa\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Aplicación auxiliar de inicio de sesión - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Archivos de programa\Archivos comunes\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Archivos de programa\HPQ\IAM\Bin\ItIeAddIN.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Archivos de programa\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Archivos de programa\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Archivos de programa\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Archivos de programa\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Archivos de programa\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Archivos de programa\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Archivos de programa\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\ARCHIV~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Archivos de programa\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [WatchDog] C:\Archivos de programa\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Archivos de programa\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Archivos de programa\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Archivos de programa\Archivos comunes\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Archivos de programa\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Archivos de programa\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MsnMsgr] "C:\Archivos de programa\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Archivos de programa\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Servicio de red')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: DVD Check.lnk = C:\Archivos de programa\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: Inicio rápido de Adobe Reader.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra button: Unibet - {00000000-0000-0000-0000-000000000000} - C:\MicroGaming\Poker\unibetpokerMPP\MPPoker.exe (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200 ... plugin.cab
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://register3.valueactive.com/mpp_2 ... lashAX.cab
O20 - Winlogon Notify: OneCard - C:\Archivos de programa\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: Servicio de transferencia inteligente en segundo plano (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Archivos de programa\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Archivos de programa\Archivos comunes\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Servicio COM de grabación de CD de IMAPI ImapiServiceSENS (imapiservicesens) - Unknown owner - C:\WINDOWS\system32\acodeg.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Archivos de programa\Archivos comunes\LightScribe\LSSrvc.exe
O23 - Service: Servicio de registro de McAfee (McAfeeFramework) - Network Associates, Inc. - C:\Archivos de programa\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Archivos de programa\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Archivos de programa\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: ServiceLayer - Nokia. - C:\Archivos de programa\Archivos comunes\PCSuite\Services\ServiceLayer.exe
O23 - Service: Actualizaciones automáticas (wuauserv) - Unknown owner - C:\WINDOWS\

--
End of file - 11086 bytes
LS10Tueste
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Posts: 14
Joined: May 18th, 2009, 7:49 am
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Re: Infected laptop plus IE doesn´t work after Malwarebytes AMw

Unread postby Shaba » May 21st, 2009, 2:35 am

Please scan this file in jotti and post back results.

C:\Archivos de programa\Avant Browser\setupapi.dll
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Shaba
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Location: Finland

Re: Infected laptop plus IE doesn´t work after Malwarebytes AMw

Unread postby LS10Tueste » May 21st, 2009, 5:04 am

Hello Shaba, thanks. Here it is:

C:\Archivos de programa\Avant Browser\setupapi.dll

[ArcaVir]
2009-05-20 Found nothing
[F-Secure Anti-Virus]
2009-05-21 Trojan.Win32.Agent.bzzx
[Emsisoft A-squared]
2009-05-21 Trojan.Win32.Agent!IK
[Ikarus]
2009-05-21 Trojan.Win32.Agent
[Avast! antivirus]
2009-05-20 Win32:Trojan-gen {Other}
[Kaspersky Anti-Virus]
2009-05-21 Trojan.Win32.Agent.bzzx
[Grisoft AVG Anti-Virus]
2009-05-20 Crypt.DIS
[ESET NOD32]
2009-05-20 Found nothing
[Avira AntiVir]
2009-05-20 TR/Agent.bzzx
[Norman Virus Control]
2009-05-20 Found nothing
[Softwin BitDefender]
2009-05-21 Gen:Trojan.Heur.306C93A2A2
[Panda Antivirus]
2009-05-19 Trj/Agent.LYF
[ClamAV]
2009-05-21 Found nothing
[Quick Heal]
2009-05-21 Found nothing
[CPsecure]
2009-05-21 Troj.W32.Agent.bzzx
[Sophos]
2009-05-21 Troj/PWS-AZR
[Dr.Web]
2009-05-21 Trojan.DownLoad.33781
[VirusBlokAda VBA32]
2009-05-20 Trojan-PSW.Win32.WebGrab
[Frisk F-Prot Antivirus]
2009-05-20 Found nothing
[VirusBuster]
2009-05-20 Trojan.Agent.JCTY
LS10Tueste
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Posts: 14
Joined: May 18th, 2009, 7:49 am

Re: Infected laptop plus IE doesn´t work after Malwarebytes AMw

Unread postby LS10Tueste » May 21st, 2009, 5:09 am

For C:\Documents and Settings\Rocío\Configuración local\Temp\pdfupd.exe returns this:

[ArcaVir]
2009-05-20 Trojan.Zdoogu.dg
[F-Secure Anti-Virus]
2009-05-21 Backdoor.Win32.Zdoogu.dg
[Emsisoft A-squared]
2009-05-21 Backdoor.Win32.Zdoogu!IK
[Ikarus]
2009-05-21 Backdoor.Win32.Zdoogu
[Avast! antivirus]
2009-05-20 Found nothing
[Kaspersky Anti-Virus]
2009-05-21 Backdoor.Win32.Zdoogu.dg
[Grisoft AVG Anti-Virus]
2009-05-20 Found nothing
[ESET NOD32]
2009-05-20 Found nothing
[Avira AntiVir]
2009-05-20 BDS/Zdoogu.DG
[Norman Virus Control]
2009-05-20 Found nothing
[Softwin BitDefender]
2009-05-21 Found nothing
[Panda Antivirus]
2009-05-19 Found nothing
[ClamAV]
2009-05-21 Found nothing
[Quick Heal]
2009-05-21 Backdoor.Zdoogu.dg
[CPsecure]
2009-05-21 Found nothing
[Sophos]
2009-05-21 Mal/EncPk-HJ
[Dr.Web]
2009-05-21 Trojan.Inject.5512
[VirusBlokAda VBA32]
2009-05-20 Malware-Cryptor.Win32.General.3
[Frisk F-Prot Antivirus]
2009-05-20 Found nothing
[VirusBuster]
2009-05-20 Backdoor.Zdoogu.AK


If it´s necessary I will do it with the other 2 archives, Shaba
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Re: Infected laptop plus IE doesn´t work after Malwarebytes AMw

Unread postby Shaba » May 21st, 2009, 5:27 am

Delete these files:

C:\Archivos de programa\Avant Browser\setupapi.dll
C:\Documents and Settings\Rocío\Configuración local\Temp\pdfupd.exe
C:\WINDOWS\Temp\A28BD24F.exe
C:\WINDOWS\Temp\E1520321.exe

Empty Recycle Bin.

Still problems?
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Re: Infected laptop plus IE doesn´t work after Malwarebytes AMw

Unread postby LS10Tueste » May 21st, 2009, 5:47 am

Thanks Shaba. I´ve already removed those 4 archives and rebooted. There aren´t there any more, but I can´t connect to Internet with IE yet. Surely viruses have modified some connecting configurations or sth like this?
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Posts: 14
Joined: May 18th, 2009, 7:49 am

Re: Infected laptop plus IE doesn´t work after Malwarebytes AMw

Unread postby Shaba » May 21st, 2009, 5:57 am

Fix these with hijackThis, reboot and let me know if it helped:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
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Re: Infected laptop plus IE doesn´t work after Malwarebytes AMw

Unread postby LS10Tueste » May 21st, 2009, 6:07 am

It helped indeed Shaba. Now everything looks to work fine, top stuff sir, very much appreciated
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Re: Infected laptop plus IE doesn´t work after Malwarebytes AMw

Unread postby Shaba » May 21st, 2009, 6:10 am

Good :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.

Then download and install Java Runtime Environment (JRE) 6 Update 13

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo (Uncheck during installation "Install COMODO Antivirus (Recommended)"!, "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage")
2) Online Armor
3) PC Tools
4) Sunbelt/Kerio
5) ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.


Now lets uninstall ComboFix:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
    You can use one of these sites to check if any updates are needed for your pc.
    Secunia Software Inspector
    F-secure Health Check
  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes''Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :)
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Shaba
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Re: Infected laptop plus IE doesn´t work after Malwarebytes AMw

Unread postby LS10Tueste » May 21st, 2009, 6:16 am

Thanks Shaba, I have McAfee installed, thought it had also a firewall. I´m donkey!
LS10Tueste
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Re: Infected laptop plus IE doesn´t work after Malwarebytes AMw

Unread postby Shaba » May 22nd, 2009, 1:39 pm

LS10Tueste this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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