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Bloodhound.PDF.1 multiple quarantine at startup

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Bloodhound.PDF.1 multiple quarantine at startup

Unread postby flipside367 » May 14th, 2009, 11:55 pm

Hi,
Three weeks ago or so I got an auto-protection result from my symantec security that I had an infected file in my temp file called "DWHAB5.tmp" Symantec reported that the infected file was quarantined and the browser cache was deleted. I thought the problem was solved but every time I restart, the number of auto-protection pop ups increases. Now everytime I restart my computer, I get 8 quarantined temp files. For every infection, there is an infected file, and a browser cache. Also, the file name of the temp file always starts with "DWH" and then ends in another random 3 characters. Symantec's web pagee reports that the risk level is very low, however, I'd like to deal with the problem. I am also aware that the temp file is appearing as a "heuristic detection for reporting PDF files that contain javascript that may have been obfuscated or encrypted to conceal it from antivirus software." If anyone has any ideas, please let me know. I'm attatching a HJT logfile I just collected. I am aware that I have multiple different antivirals (avira, symantec etc) and the first thing I'll get is a response about this. I recently downloaded a couple of different AV software packages to see if any scans will pickup the reg file creating the temps at startup (and then lying dormant until my next startup) but so far "complete scans" with avira, symantec, malware anti-, and spybot haven't turned up anything (except at startup) and the problem started before the new tools were installed when I only used symantec.
Thank you so much for your help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:28:41 PM, on 5/14/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\ehome\RMSvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\zHotkey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html ... P&M=GT5228
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html ... P&M=GT5228
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html ... P&M=GT5228
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/g/startpage.html ... P&M=GT5228
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKCU\..\Run: [Power2GoExpress] NA
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - S-1-5-18 Startup: Logitech . Product Registration.lnk = C:\Program Files\Logitech\QuickCam\eReg.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Logitech . Product Registration.lnk = C:\Program Files\Logitech\QuickCam\eReg.exe (User 'Default user')
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BCL easyPDF SDK 5 Loader (bepldr) - Unknown owner - C:\Program Files\Common Files\BCL Technologies\easyPDF 5\bepldr.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c9a97269dce07e) (gupdate1c9a97269dce07e) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 13630 bytes
flipside367
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Re: Bloodhound.PDF.1 multiple quarantine at startup

Unread postby MWR 3 day Mod » May 18th, 2009, 12:16 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Bloodhound.PDF.1 multiple quarantine at startup

Unread postby jmw3 » May 19th, 2009, 12:55 am

Hi flipside367
It has come to my attention that you have posted for help with your computer at other forums.

http://community.norton.com/norton/boar ... 425&page=1
http://www.bleepingcomputer.com/forums/topic227003.html

May I draw your attention to the Forum Guidelines on Multi-Posting

While we appreciate that you very likely posted at multiple forums in order to ensure a response, that only serves to tie up the time of multiple helpers who could be using that time to help someone else who also has problems. Although there are many forums that handle HijackThis logs, there are not so many helpers; most of us help out at several forums. In addition, the results may not work out so well when you're following different instructions from different helpers. They may suggest different approaches for the same problem, all of which may be good; however, system conflicts may arise if different fixes for the same problem are applied simultaneously.

In the future, for your sake as well as ours, please refrain from requesting help from multiple forums. Choose one, and stick with that one until they've resolved your problem.
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Re: Bloodhound.PDF.1 multiple quarantine at startup

Unread postby peku006 » May 19th, 2009, 12:57 am

Hi flipside367

It has come to my attention that you have posted for help with your computer at other forums.

http://www.bleepingcomputer.com/forums/topic227003.html

May I draw your attention to the Forum Guidelines on Multi-Posting
  • If you wish to continue here, please notify the other forums so they can close your threads.
  • If you wish to be helped elsewhere let me know so I can close your thread here.
If I do not hear back from you on this matter within 24 hours, this thread will be closed.
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Re: Bloodhound.PDF.1 multiple quarantine at startup

Unread postby flipside367 » May 19th, 2009, 3:20 pm

Hey,
I would like to continue with this thread. I haven't recieved a response from here or bleepingcomputer but it says my bleeping computer thread was closed. My university pays for symantec services so I assumed I was allowed to work with Norton. Also when I tried to post my hjt log on Norton I was told that I wasn't supposed to do that. I was supposed to post HJT logs only on these kinds of forums. I won't post the log anywhere else, however. I haven't made any changes to the log that might conflict because I haven't received any responses about the log from bleepingcomputer or malwareremoval. Sorry for my mistake. Please let me know if you see something with the log. Thank you again for your help.
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Re: Bloodhound.PDF.1 multiple quarantine at startup

Unread postby jmw3 » May 20th, 2009, 12:18 pm

Hi

Ok.. we'll continue here. Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this ensure Notify me when a reply is postedis ticked on the POST A REPLY page.

In the meantime please note the following:
  • Any recommendations made are for your computer problems only and should NOT be used on any other computer.
  • Please DO NOT run any scans/tools or other fixes unless I ask you to. This is very important for several reasons. Here are just two of them:
    1. The tools that we use are very powerful and can cause >>irreparable damage<< to your computer if not used correctly.
    2. Commercial scanners, for the most part can not completely remove some of the more "resistant" infections. This makes it much more difficult to get rid of completely.
  • If you get stuck or are unsure of something please ask for a further explanation, do not guess.
  • It will require more than one round to properly clean your system. Continue to respond to this thread until I give you the All Clean! even if symptoms seemingly abate.
Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave & if there is no contact for that amount of time I will have to assume you have abandoned your topic.

I'm not entirely convinced this is a malware issue. It's possible that it's the Symantec Security program generating those files, but we'll have a look. What's the version of your Symantec product by the way?

DDS
Download DDS.scr by sUBs from one of the following links & save it to your desktop.
Link 1
Link 2
  • Double-Click on dds.scr and a command window will appear. This is normal
  • Shortly after two logs will appear, DDS.txt & Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply
Gmer
Download gmer.zip from Gmer here & save it to your desktop.
  • Right click on gmer.zip, select Extract All... & extract the contents to your desktop
  • Double click the Gmer.exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO

    Image
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Note: Do not run any programs while Gmer is running.

To post in next reply:
Contents of DDS log
Contents of Attach.txt
Contents of Gmer log
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Re: Bloodhound.PDF.1 multiple quarantine at startup

Unread postby NonSuch » May 25th, 2009, 9:00 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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