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Unremovable Trojan...NTOSKRNL-HOOK

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Unremovable Trojan...NTOSKRNL-HOOK

Unread postby sh404 » May 11th, 2009, 5:47 pm

Noobie here, I use Vista and I've been running McAfee in Safe Mode w/Networking and it says it's been removed it but doesn't show any signs of having done anything.

The file name is: NTOSKRNL-HOOK and the detection name is: Rootkit.d!rootkit

Everytime I restart my computer I get the Blue Screen of Death, it seems to be a never ending circle. Any help would be greatly appreciated.

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Re: Unremovable Trojan...NTOSKRNL-HOOK

Unread postby NonSuch » May 11th, 2009, 6:43 pm

In order for us to help you it is necessary that you provide us with a HijackThis log. A HijackThis log, as well as other logs that may be requested, provide us with a guideline for removing whatever malware is infecting your system. We cannot proceed without such logs for guidance.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
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