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So very very slow

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Re: So very very slow

Unread postby Wingman » June 12th, 2009, 11:59 am

3 Day Bump
Hello...
It has been 3 or more days since my last post to you.
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Just let me know what's going on otherwise...
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Wingman
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Re: So very very slow

Unread postby Kat.Young » June 12th, 2009, 2:40 pm

Hi. Sorry for the late reply have been away on holiday. The first scan took ages but found some infected files which i removed. The log is..

Malwarebytes' Anti-Malware 1.37
Database version: 2266
Windows 5.1.2600 Service Pack 2

12/06/2009 19:21:19
mbam-log-2009-06-12 (19-21-19).txt

Scan type: Full Scan (A:\|C:\|D:\|)
Objects scanned: 164844
Time elapsed: 1 hour(s), 47 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\system volume information\_restore{caaafb9c-9f16-4f2f-bb12-0287a60cc558}\RP136\A0095998.exe (Adware.SuperiorAds) -> Quarantined and deleted successfully.
c:\system volume information\_restore{caaafb9c-9f16-4f2f-bb12-0287a60cc558}\RP139\A0112008.exe (Adware.Adrotator) -> Quarantined and deleted successfully.
c:\system volume information\_restore{caaafb9c-9f16-4f2f-bb12-0287a60cc558}\RP146\A0117231.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\system volume information\_restore{caaafb9c-9f16-4f2f-bb12-0287a60cc558}\RP162\A0126353.exe (Adware.BHO) -> Quarantined and deleted successfully.

Below is the log text you also asked for...

Logfile of random's system information tool 1.06 (written by random/random)
Run by Frankie at 2009-06-12 19:33:42
Microsoft Windows XP Professional Service Pack 2
System drive C: has 25 GB (65%) free of 38 GB
Total RAM: 510 MB (19% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:35:36, on 12/06/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Search Settings\SearchSettings.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_04\bin\jucheck.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Frankie\Desktop\RSIT.exe
C:\Program Files\trend micro\Frankie.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://safesearch.cyberdefender.com/smallsearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com
R3 - URLSearchHook: (no name) - ~EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - ~E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file)
R3 - URLSearchHook: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll
R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {3225D101-C854-430B-8B1D-912F58D8B91B} - C:\WINDOWS\system32\cabvie.dll (file missing)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [Blubster] C:\Program Files\Blubster\Blubster.exe SILENT
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Search - ?p=ZJ
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Fac ... oader3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 5115178015
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/Fac ... der4_5.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs:
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 9699 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\WGASetup.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{22BF413B-C6D2-4d91-82A9-A0F997BA588C}]
Skype add-on (mastermind) - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2009-02-04 1082880]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3049C3E9-B461-4BC5-8870-4C09146192CA}]
RealPlayer Download and Record Plugin for Internet Explorer - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll [2007-12-01 370296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3225D101-C854-430B-8B1D-912F58D8B91B}]
C:\WINDOWS\system32\cabvie.dll []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll [2009-03-31 357744]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
Symantec Intrusion Prevention - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll [2009-01-18 116088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll [2007-12-14 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6}]
MyIdentityDefender - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll [2009-06-07 3962184]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-05-14 259696]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll [2009-05-14 668656]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll [2009-05-14 470512]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - Show Norton Toolbar - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll [2009-03-31 357744]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-05-14 259696]
{A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - MyIdentityDefender - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll [2009-06-07 3962184]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"=C:\WINDOWS\system32\igfxtray.exe [2005-09-20 94208]
"igfxhkcmd"=C:\WINDOWS\system32\hkcmd.exe [2005-09-20 77824]
"igfxpers"=C:\WINDOWS\system32\igfxpers.exe [2005-09-20 114688]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2007-11-29 98304]
"TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2007-12-01 185896]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe [2007-12-14 144784]
"Adobe Photo Downloader"=C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe [2007-03-09 63712]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"Broadbandadvisor.exe"=C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe [2007-08-07 2061552]
"ccApp"=C:\Program Files\Common Files\Symantec Shared\ccApp.exe [2008-10-17 51048]
"osCheck"=C:\Program Files\Norton 360\osCheck.exe [2008-02-26 988512]
"Blubster"=C:\Program Files\Blubster\Blubster.exe SILENT []
"SearchSettings"=C:\Program Files\Search Settings\SearchSettings.exe [2008-06-12 991584]
"PCSuiteTrayApplication"=C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe [2007-06-18 271360]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]
"Skype"=C:\Program Files\Skype\Phone\Skype.exe [2009-02-04 23975720]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-05-14 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"=" "

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2005-09-20 135168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2008-09-06 241704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"C:\Program Files\Ares Ultra\Ares Ultra.exe"="C:\Program Files\Ares Ultra\Ares Ultra.exe:*:Enabled:Ares Ultra p2p for windows"
"C:\Program Files\LimeWire\LimeWire.exe"="C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire"
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\Program Files\Yahoo!\Messenger\YServer.exe"="C:\Program Files\Yahoo!\Messenger\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"="C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\Program Files\Blubster\Blubster.exe"="C:\Program Files\Blubster\Blubster.exe:*:Enabled:Blubster"
"C:\Program Files\Skype\Phone\Skype.exe"="C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

======List of files/folders created in the last 1 months======

2009-06-07 19:11:19 ----D---- C:\Documents and Settings\Frankie\Application Data\Malwarebytes
2009-06-07 19:11:05 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-06-07 19:11:03 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-06-07 18:15:40 ----D---- C:\Documents and Settings\Frankie\Application Data\WinRAR
2009-06-07 18:02:47 ----D---- C:\WINDOWS\ERUNT
2009-06-07 17:49:36 ----D---- C:\SDFix
2009-06-03 22:20:34 ----D---- C:\_OTM
2009-06-03 21:59:31 ----D---- C:\WINDOWS\ERDNT
2009-06-03 21:57:56 ----D---- C:\Program Files\ERUNT
2009-05-19 19:41:26 ----D---- C:\Program Files\trend micro
2009-05-19 19:40:28 ----D---- C:\rsit

======List of files/folders modified in the last 1 months======

2009-06-12 19:34:19 ----D---- C:\WINDOWS\Temp
2009-06-12 19:34:16 ----D---- C:\Program Files\Common Files\Symantec Shared
2009-06-12 19:29:21 ----D---- C:\Documents and Settings\Frankie\Application Data\Skype
2009-06-12 19:24:05 ----D---- C:\WINDOWS\system32\CatRoot2
2009-06-12 19:23:20 ----D---- C:\WINDOWS\system32\drivers
2009-06-12 19:22:53 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-06-12 16:40:01 ----D---- C:\WINDOWS
2009-06-12 16:33:43 ----D---- C:\Program Files\Hijackthis
2009-06-12 16:33:03 ----HD---- C:\WINDOWS\inf
2009-06-12 16:23:26 ----HD---- C:\WINDOWS\$hf_mig$
2009-06-12 16:04:38 ----D---- C:\Documents and Settings\Frankie\Application Data\skypePM
2009-06-12 15:58:01 ----SHD---- C:\WINDOWS\system32
2009-06-08 17:58:27 ----D---- C:\WINDOWS\system32\CatRoot
2009-06-08 17:57:21 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-06-08 17:57:14 ----D---- C:\WINDOWS\system32\en-US
2009-06-07 19:34:02 ----RD---- C:\Program Files
2009-06-07 19:09:36 ----SHD---- C:\WINDOWS\Installer
2009-06-07 18:56:43 ----A---- C:\WINDOWS\win.ini
2009-06-07 18:55:13 ----RSD---- C:\WINDOWS\assembly
2009-06-07 18:41:00 ----D---- C:\WINDOWS\Prefetch
2009-06-07 18:06:03 ----A---- C:\WINDOWS\ntbtlog.txt
2009-06-03 22:04:03 ----D---- C:\Documents and Settings\Frankie\Application Data\Search Settings
2009-05-28 21:49:07 ----D---- C:\Documents and Settings\Frankie\Application Data\Virgin Broadband
2009-05-28 21:49:07 ----D---- C:\Documents and Settings\All Users\Application Data\Virgin Broadband
2009-05-28 21:48:56 ----D---- C:\Program Files\Virgin Broadband
2009-05-28 21:48:54 ----D---- C:\Program Files\Common Files
2009-05-28 21:48:54 ----D---- C:\Program Files\CA
2009-05-28 21:45:23 ----D---- C:\WINDOWS\WinSxS
2009-05-28 21:40:58 ----D---- C:\WINDOWS\Registration
2009-05-28 21:40:34 ----D---- C:\Program Files\ComPlus Applications
2009-05-20 19:15:03 ----D---- C:\WINDOWS\system32\CatRoot_bak
2009-05-15 16:40:13 ----D---- C:\WINDOWS\system32\Macromed
2009-05-14 21:59:52 ----D---- C:\Program Files\Google
2009-05-14 21:35:08 ----D---- C:\Documents and Settings\All Users\Application Data\Google
2009-05-14 21:04:16 ----SD---- C:\WINDOWS\Downloaded Program Files
2009-05-13 22:07:27 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2009-05-13 19:50:12 ----D---- C:\Documents and Settings\All Users\Application Data\Symantec

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-03 36096]
R1 SPBBCDrv;SPBBCDrv; \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys []
R1 SRTSPX;SRTSPX; C:\WINDOWS\System32\Drivers\SRTSPX.SYS [2008-02-01 43696]
R1 SYMTDI;SYMTDI; C:\WINDOWS\System32\Drivers\SYMTDI.SYS [2009-02-19 184496]
R2 CO_Mon;CO_Mon; \??\C:\WINDOWS\system32\drivers\CO_Mon.sys []
R3 aeaudio;aeaudio; C:\WINDOWS\system32\drivers\aeaudio.sys [2002-04-01 4816]
R3 E1000;Intel(R) PRO/1000 Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e1000325.sys [2005-06-29 163840]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys []
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2008-04-17 15464]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2005-09-20 1302332]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NAVENG;NAVENG; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090611.051\NAVENG.SYS []
R3 NAVEX15;NAVEX15; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090611.051\NAVEX15.SYS []
R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2003-02-28 545024]
R3 SRTSP;SRTSP; C:\WINDOWS\System32\Drivers\SRTSP.SYS [2008-02-01 279088]
R3 SYMDNS;SYMDNS; C:\WINDOWS\System32\Drivers\SYMDNS.SYS [2009-02-19 13616]
R3 SymEvent;SymEvent; \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS []
R3 SYMFW;SYMFW; C:\WINDOWS\System32\Drivers\SYMFW.SYS [2009-02-19 96560]
R3 SYMIDS;SYMIDS; C:\WINDOWS\System32\Drivers\SYMIDS.SYS [2009-02-19 38576]
R3 SYMIDSCO;SYMIDSCO; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\ipsdefs\20090604.002\SymIDSCo.sys []
R3 SymIMMP;SymIMMP; C:\WINDOWS\system32\DRIVERS\SymIM.sys [2009-02-19 31280]
R3 SYMNDIS;SYMNDIS; C:\WINDOWS\System32\Drivers\SYMNDIS.SYS [2009-02-19 37424]
R3 SYMREDRV;SYMREDRV; C:\WINDOWS\System32\Drivers\SYMREDRV.SYS [2009-02-19 22320]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2004-08-03 26624]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-03 57600]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-03 20480]
S2 RPSKT;Security Services Driver (x86); C:\WINDOWS\system32\DRIVERS\rp_skt32.sys []
S3 catchme;catchme; \??\C:\DOCUME~1\Frankie\LOCALS~1\Temp\catchme.sys []
S3 COH_Mon;COH_Mon; \??\C:\WINDOWS\system32\Drivers\COH_Mon.sys []
S3 k750bus;Sony Ericsson 750 driver (WDM); C:\WINDOWS\system32\DRIVERS\k750bus.sys [2005-02-11 55216]
S3 k750obex;Sony Ericsson 750 USB WMC OBEX Interface Drivers; C:\WINDOWS\system32\DRIVERS\k750obex.sys [2005-02-11 79488]
S3 nmwcd;Nokia USB Phone Parent; C:\WINDOWS\system32\drivers\nmwcd.sys [2007-02-22 137216]
S3 nmwcdc;Nokia USB Generic; C:\WINDOWS\system32\drivers\nmwcdc.sys [2007-02-22 8320]
S3 nmwcdcj;Nokia USB Port; C:\WINDOWS\system32\drivers\nmwcdcj.sys [2007-02-22 12288]
S3 nmwcdcm;Nokia USB Modem; C:\WINDOWS\system32\drivers\nmwcdcm.sys [2007-02-22 12288]
S3 RT73;Belkin USB Network Adapter; C:\WINDOWS\system32\DRIVERS\rt73.sys [2005-08-02 232192]
S3 SRTSPL;SRTSPL; C:\WINDOWS\System32\Drivers\SRTSPL.SYS [2008-02-01 317616]
S3 SymIM;Symantec Network Security Intermediate Filter Service; C:\WINDOWS\system32\DRIVERS\SymIM.sys [2009-02-19 31280]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-04 26496]
S3 WpdUsb;WpdUsb; C:\WINDOWS\system32\DRIVERS\wpdusb.sys [2006-10-18 38528]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-15 82688]
S4 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2001-08-23 12032]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Automatic LiveUpdate Scheduler;Automatic LiveUpdate Scheduler; C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe [2008-02-21 238968]
R2 ccEvtMgr;Symantec Event Manager; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
R2 ccSetMgr;Symantec Settings Manager; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
R2 CLTNetCnService;Symantec Lic NetConnect service; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
R2 LiveUpdate Notice;LiveUpdate Notice; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
R2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2004-08-04 14336]
R3 ServiceLayer;ServiceLayer; C:\Program Files\PC Connectivity Solution\ServiceLayer.exe [2007-06-15 300544]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 comHost;COM Host; C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe [2007-08-22 55640]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe [2006-10-20 36864]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-05-14 182768]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2006-10-30 741376]
S3 LiveUpdate;LiveUpdate; C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE [2008-09-05 3220856]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 Symantec Core LC;Symantec Core LC; C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe [2009-01-18 1245064]
S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2006-10-30 122880]

-----------------EOF-----------------
Thanks and will await yo hear from you. Kat
Kat.Young
Regular Member
 
Posts: 18
Joined: February 25th, 2009, 4:54 pm

Re: So very very slow

Unread postby Wingman » June 15th, 2009, 11:32 am

Hello Kat,

Great ... Hope you enjoyed your holiday :) Thanks for getting back to me. Let's continue cleaning your machine.
Please print these instructions, you will have to reboot your machine during these steps.

Step 1.
ERUNT - Emergency Recovery Utility NT
We are going to be making changes to your registry, so it's always a good idea to create a backup before making changes.
This will create a full backup of your registry... ERUNT can be used to restore the registry from this backup, if needed.
  1. Start ERUNT either by double clicking on the desktop icon or navigate to Start >> All Programs >> ERUNT.
  2. Click on OK within the pop-up menu.
  3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
    • System registry.
    • Current user registry.
  4. Next click on "OK".
  5. At the prompt... reply "Yes".
    After a short duration the Registry backup is complete! pop-up message will appear.
  6. Now click on "OK". A registry backup has now been created.

If you did not successfully complete the above ERUNT step... STOP ... do not continue. Post back an let me know what happened!

Step 2.
Update HJT and Fix HijackThis entries
Your version of HijackThis is out of date & needs to be updated. Having an outdated version may not give a reliable log.
Download HijackThis © Trend Micro Incorporated. All rights reserved.
Save it to your desktop. Alternate link site here.
NOTE:When you have successfully downloaded the new version of HijackThis (HJT) ...
Please uninstall any other versions of HijackThis you have. You should have already done this in an earlier step.
  1. Double click on the HJTInstall.exe icon on your desktop, to begin the install.
    By default it will install to C:\Program Files\Trend Micro\HijackThis
  2. Click on Install
    It will create a HiJackThis icon on the desktop
  3. Once installed, it will launch HiJackThis
    • If you are on the Main Menu page... Click "Do a system scan only"
    • If you are on the "scan & fix stuff" page... Press the Scan...button.
  4. When the scan finishes...Place a check mark next to the following entries (if they are still present):
      *Only check those items listed below *
      R3 - URLSearchHook: (no name) - ~EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
      R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
      R3 - URLSearchHook: (no name) - ~E312764E-7706-43F1-8DAB-FCDD2B1E416D} - (no file)
      R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll (file missing)
      O2 - BHO: (no name) - {3225D101-C854-430B-8B1D-912F58D8B91B} - C:\WINDOWS\system32\cabvie.dll (file missing)
      O4 - HKLM\..\Run: [Blubster] C:\Program Files\Blubster\Blubster.exe SILENT
      O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
      O8 - Extra context menu item: &Search - ?p=ZJ
  5. After checking these items... CLOSE ALL open windows except HijackThis
  6. Click the Fix Checked ...button...to remove the entries you checked.
  7. Choose YES...when prompted to fix the selected items.
    Once it has fixed them, close HijackThis and reboot your computer normally.

Step 3.
OTM
You should still have this program on your desktop.
  1. Double click on OTM.exe to run it.
    If you receive the "Open File - Security Warning", please press Run.
  2. Please copy and paste the text in the Code box below, into OTM (1).
    Warning: Do not type it out... errors could damage your machine.
    Code: Select all
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3225D101-C854-430B-8B1D-912F58D8B91B}]
    
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E312764E-7706-43F1-8DAB-FCDD2B1E416D}]
    
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    "Blubster"=-
    "SearchSettings"=-
    
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
    "C:\Program Files\Ares Ultra\Ares Ultra.exe"=-
    "C:\Program Files\LimeWire\LimeWire.exe"=-
    "C:\Program Files\Blubster\Blubster.exe"=-
    
    :Files
    C:\Program Files\Common Files\Authentium\
    C:\Documents and Settings\Frankie\Application Data\Search Settings\
    C:\Program Files\Search Settings\
    C:\Program Files\Ares Ultra\
    C:\Program Files\LimeWire\
    C:\Program Files\Blubster\
    C:\WINDOWS\system32\cabvie.dll
    
    :Commands
    [Purity]
    [EmptyTemp]
    [Reboot]
    

    Please refer to this image to use OTM.exe

    Image
  3. Check the box "Unregister Dll's and OCX's ... if not checked.
  4. Click on MoveIt! (2)
  5. The end results of the processing will be in 2 places:
    • The Results window on the right side of the OTM screen.
    • A log (text) file created in "C:\_OTM\MovedFiles\mmddyyyy_hhmmss.log"
  6. Copy all the text from the Results window...
  7. Click Exit (3) when done.
  8. Please paste the entire content from the OTM (Results) window or the log file, in your next reply.
NOTE: If your computer did not automatically reboot... please reboot it (normally) now!

Step 4.
ONLY perform this step, if you "successfully" executed Steps 2 or Step 3... otherwise there will be no need for additional RSIT reports.
RSIT (Random's System Information Tool)
You should still have this program on your desktop.
  1. Double click on RSIT.exe to run it.
  2. Please read the disclaimer... click on Continue.
  3. RSIT will start running. When done... log.txt file...will be produced.
Please post ONLY the "log.txt" file contents in your next reply.
(If necessary, post this log in a separate reply.)

Step 5.
Please include in your next reply:
  1. Let me know whether you were able to successfully execute these instructions.
  2. OTM result log contents
  3. New RSIT log.txt
  4. Let me know how your computer is behaving.
Thanks,
Wingman
User avatar
Wingman
Admin/Teacher
Admin/Teacher
 
Posts: 14108
Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA

Re: So very very slow

Unread postby Kat.Young » June 17th, 2009, 3:33 pm

Evening.

Here's the RSIT log.txt

Logfile of random's system information tool 1.06 (written by random/random)
Run by Frankie at 2009-06-17 20:27:06
Microsoft Windows XP Professional Service Pack 2
System drive C: has 25 GB (65%) free of 38 GB
Total RAM: 510 MB (15% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:27:54, on 17/06/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Documents and Settings\Frankie\Desktop\RSIT.exe
C:\Program Files\trend micro\HijackThis\Frankie.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://safesearch.cyberdefender.com/smallsearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com
R3 - URLSearchHook: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Fac ... oader3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 5115178015
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/Fac ... der4_5.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs:
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 8877 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\WGASetup.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{22BF413B-C6D2-4d91-82A9-A0F997BA588C}]
Skype add-on (mastermind) - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2009-02-04 1082880]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3049C3E9-B461-4BC5-8870-4C09146192CA}]
RealPlayer Download and Record Plugin for Internet Explorer - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll [2007-12-01 370296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll [2009-03-31 357744]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
Symantec Intrusion Prevention - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll [2009-01-18 116088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll [2007-12-14 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6}]
MyIdentityDefender - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll [2009-06-07 3962184]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-05-14 259696]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll [2009-05-14 668656]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll [2009-05-14 470512]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - Show Norton Toolbar - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll [2009-03-31 357744]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-05-14 259696]
{A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - MyIdentityDefender - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll [2009-06-07 3962184]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"=C:\WINDOWS\system32\igfxtray.exe [2005-09-20 94208]
"igfxhkcmd"=C:\WINDOWS\system32\hkcmd.exe [2005-09-20 77824]
"igfxpers"=C:\WINDOWS\system32\igfxpers.exe [2005-09-20 114688]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2007-11-29 98304]
"TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2007-12-01 185896]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe [2007-12-14 144784]
"Adobe Photo Downloader"=C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe [2007-03-09 63712]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"Broadbandadvisor.exe"=C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe [2007-08-07 2061552]
"ccApp"=C:\Program Files\Common Files\Symantec Shared\ccApp.exe [2008-10-17 51048]
"osCheck"=C:\Program Files\Norton 360\osCheck.exe [2008-02-26 988512]
"PCSuiteTrayApplication"=C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe [2007-06-18 271360]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]
"Skype"=C:\Program Files\Skype\Phone\Skype.exe [2009-02-04 23975720]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-05-14 39408]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"=" "

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2005-09-20 135168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2008-09-06 241704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\Program Files\Yahoo!\Messenger\YServer.exe"="C:\Program Files\Yahoo!\Messenger\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"="C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\Program Files\Skype\Phone\Skype.exe"="C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

======List of files/folders created in the last 1 months======

2009-06-12 19:53:38 ----HDC---- C:\WINDOWS\$NtUninstallKB961501$
2009-06-12 19:53:28 ----HDC---- C:\WINDOWS\$NtUninstallKB969898$
2009-06-12 19:50:21 ----HDC---- C:\WINDOWS\$NtUninstallKB970238$
2009-06-12 19:49:15 ----HDC---- C:\WINDOWS\$NtUninstallKB968537$
2009-06-07 19:11:19 ----D---- C:\Documents and Settings\Frankie\Application Data\Malwarebytes
2009-06-07 19:11:05 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-06-07 19:11:03 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-06-07 18:15:40 ----D---- C:\Documents and Settings\Frankie\Application Data\WinRAR
2009-06-07 18:02:47 ----D---- C:\WINDOWS\ERUNT
2009-06-07 17:49:36 ----D---- C:\SDFix
2009-06-03 22:20:34 ----D---- C:\_OTM
2009-06-03 21:59:31 ----D---- C:\WINDOWS\ERDNT
2009-06-03 21:57:56 ----D---- C:\Program Files\ERUNT
2009-05-19 19:41:26 ----D---- C:\Program Files\trend micro
2009-05-19 19:40:28 ----D---- C:\rsit

======List of files/folders modified in the last 1 months======

2009-06-17 20:27:10 ----D---- C:\WINDOWS\Prefetch
2009-06-17 20:26:19 ----D---- C:\Documents and Settings\Frankie\Application Data\Skype
2009-06-17 20:23:20 ----D---- C:\WINDOWS\Temp
2009-06-17 20:21:53 ----D---- C:\WINDOWS\system32\CatRoot2
2009-06-17 20:21:36 ----D---- C:\Program Files\Common Files\Symantec Shared
2009-06-17 20:19:11 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-06-17 20:06:21 ----RD---- C:\Program Files
2009-06-17 19:22:54 ----D---- C:\Documents and Settings\Frankie\Application Data\skypePM
2009-06-15 08:19:50 ----SHD---- C:\WINDOWS\Installer
2009-06-15 08:19:49 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2009-06-13 11:05:41 ----D---- C:\WINDOWS
2009-06-13 11:05:05 ----SHD---- C:\WINDOWS\system32
2009-06-12 19:53:42 ----HD---- C:\WINDOWS\inf
2009-06-12 19:53:40 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-06-12 19:53:32 ----A---- C:\WINDOWS\imsins.BAK
2009-06-12 19:53:26 ----HD---- C:\WINDOWS\$hf_mig$
2009-06-12 19:50:01 ----D---- C:\WINDOWS\system32\en-US
2009-06-12 19:50:01 ----D---- C:\Program Files\Internet Explorer
2009-06-12 19:23:20 ----D---- C:\WINDOWS\system32\drivers
2009-06-12 16:33:43 ----D---- C:\Program Files\Hijackthis
2009-06-08 17:58:27 ----D---- C:\WINDOWS\system32\CatRoot
2009-06-07 18:56:43 ----A---- C:\WINDOWS\win.ini
2009-06-07 18:55:13 ----RSD---- C:\WINDOWS\assembly
2009-06-07 18:06:03 ----A---- C:\WINDOWS\ntbtlog.txt
2009-06-01 17:51:12 ----A---- C:\WINDOWS\system32\MRT.exe
2009-05-28 21:49:07 ----D---- C:\Documents and Settings\Frankie\Application Data\Virgin Broadband
2009-05-28 21:49:07 ----D---- C:\Documents and Settings\All Users\Application Data\Virgin Broadband
2009-05-28 21:48:56 ----D---- C:\Program Files\Virgin Broadband
2009-05-28 21:48:54 ----D---- C:\Program Files\Common Files
2009-05-28 21:48:54 ----D---- C:\Program Files\CA
2009-05-28 21:45:23 ----D---- C:\WINDOWS\WinSxS
2009-05-28 21:40:58 ----D---- C:\WINDOWS\Registration
2009-05-28 21:40:34 ----D---- C:\Program Files\ComPlus Applications
2009-05-20 19:15:03 ----D---- C:\WINDOWS\system32\CatRoot_bak

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-03 36096]
R1 SPBBCDrv;SPBBCDrv; \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys []
R1 SRTSPX;SRTSPX; C:\WINDOWS\System32\Drivers\SRTSPX.SYS [2008-02-01 43696]
R1 SYMTDI;SYMTDI; C:\WINDOWS\System32\Drivers\SYMTDI.SYS [2009-02-19 184496]
R2 CO_Mon;CO_Mon; \??\C:\WINDOWS\system32\drivers\CO_Mon.sys []
R3 aeaudio;aeaudio; C:\WINDOWS\system32\drivers\aeaudio.sys [2002-04-01 4816]
R3 E1000;Intel(R) PRO/1000 Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e1000325.sys [2005-06-29 163840]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys []
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2008-04-17 15464]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2005-09-20 1302332]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NAVENG;NAVENG; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090617.003\NAVENG.SYS []
R3 NAVEX15;NAVEX15; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20090617.003\NAVEX15.SYS []
R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2003-02-28 545024]
R3 SRTSP;SRTSP; C:\WINDOWS\System32\Drivers\SRTSP.SYS [2008-02-01 279088]
R3 SYMDNS;SYMDNS; C:\WINDOWS\System32\Drivers\SYMDNS.SYS [2009-02-19 13616]
R3 SymEvent;SymEvent; \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS []
R3 SYMFW;SYMFW; C:\WINDOWS\System32\Drivers\SYMFW.SYS [2009-02-19 96560]
R3 SYMIDS;SYMIDS; C:\WINDOWS\System32\Drivers\SYMIDS.SYS [2009-02-19 38576]
R3 SYMIDSCO;SYMIDSCO; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\ipsdefs\20090610.001\SymIDSCo.sys []
R3 SymIMMP;SymIMMP; C:\WINDOWS\system32\DRIVERS\SymIM.sys [2009-02-19 31280]
R3 SYMNDIS;SYMNDIS; C:\WINDOWS\System32\Drivers\SYMNDIS.SYS [2009-02-19 37424]
R3 SYMREDRV;SYMREDRV; C:\WINDOWS\System32\Drivers\SYMREDRV.SYS [2009-02-19 22320]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2004-08-03 26624]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-03 57600]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-03 20480]
S2 RPSKT;Security Services Driver (x86); C:\WINDOWS\system32\DRIVERS\rp_skt32.sys []
S3 catchme;catchme; \??\C:\DOCUME~1\Frankie\LOCALS~1\Temp\catchme.sys []
S3 COH_Mon;COH_Mon; \??\C:\WINDOWS\system32\Drivers\COH_Mon.sys []
S3 k750bus;Sony Ericsson 750 driver (WDM); C:\WINDOWS\system32\DRIVERS\k750bus.sys [2005-02-11 55216]
S3 k750obex;Sony Ericsson 750 USB WMC OBEX Interface Drivers; C:\WINDOWS\system32\DRIVERS\k750obex.sys [2005-02-11 79488]
S3 nmwcd;Nokia USB Phone Parent; C:\WINDOWS\system32\drivers\nmwcd.sys [2007-02-22 137216]
S3 nmwcdc;Nokia USB Generic; C:\WINDOWS\system32\drivers\nmwcdc.sys [2007-02-22 8320]
S3 nmwcdcj;Nokia USB Port; C:\WINDOWS\system32\drivers\nmwcdcj.sys [2007-02-22 12288]
S3 nmwcdcm;Nokia USB Modem; C:\WINDOWS\system32\drivers\nmwcdcm.sys [2007-02-22 12288]
S3 RT73;Belkin USB Network Adapter; C:\WINDOWS\system32\DRIVERS\rt73.sys [2005-08-02 232192]
S3 SRTSPL;SRTSPL; C:\WINDOWS\System32\Drivers\SRTSPL.SYS [2008-02-01 317616]
S3 SymIM;Symantec Network Security Intermediate Filter Service; C:\WINDOWS\system32\DRIVERS\SymIM.sys [2009-02-19 31280]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-04 26496]
S3 WpdUsb;WpdUsb; C:\WINDOWS\system32\DRIVERS\wpdusb.sys [2006-10-18 38528]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-15 82688]
S4 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2001-08-23 12032]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Automatic LiveUpdate Scheduler;Automatic LiveUpdate Scheduler; C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe [2008-02-21 238968]
R2 ccEvtMgr;Symantec Event Manager; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
R2 ccSetMgr;Symantec Settings Manager; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
R2 CLTNetCnService;Symantec Lic NetConnect service; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
R2 LiveUpdate Notice;LiveUpdate Notice; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
R2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2004-08-04 14336]
R3 ServiceLayer;ServiceLayer; C:\Program Files\PC Connectivity Solution\ServiceLayer.exe [2007-06-15 300544]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 comHost;COM Host; C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe [2007-08-22 55640]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe [2006-10-20 36864]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-05-14 182768]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2006-10-30 741376]
S3 LiveUpdate;LiveUpdate; C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE [2008-09-05 3220856]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 Symantec Core LC;Symantec Core LC; C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe [2009-01-18 1245064]
S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2006-10-30 122880]

-----------------EOF-----------------

Just gone back into OTM and it won't run so can't copy the results to you although they did appear before I rebooted my system. Any suggestions?

Computer does seem to be running quicker but having probs with internet now. Keeps termintaing itself when I'm using it and throwing me out!

Await to hear from you. Thanks

Await to hear
Kat.Young
Regular Member
 
Posts: 18
Joined: February 25th, 2009, 4:54 pm

Re: So very very slow

Unread postby Wingman » June 20th, 2009, 4:18 pm

Hello Kat,

Thanks for hanging there...
Please give me more information about OTM "not running"... what happens when you attempt to run it again? Any windows or error messages?
Also, please let me know more about the Internet Explorer connection issue. What are you trying to do when problems occur? Any specific web sites?
Are there any popup windows with error messages?

From the OTM instructions...
The end results of the processing will be in 2 places:
The Results window on the right side of the OTM screen.
A log (text) file created in "C:\_OTM\MovedFiles\mmddyyyy_hhmmss.log"
Please locate the OTM log as mentioned above and post the contents of the file.

I'd like you to run an online scan, to double check there is nothing hanging around.

Step 1.
ESET NOD32 Online Scan
Note: You - will - need to use Internet Explorer for this scan!
Please temporarily disable your Anti-virus real-time protection. If active, it could impact the online scan.
SYMANTEC Antivirus- disable
  • Right Click on the Symantec AntiVirus Client icon... in system tray area.
  • Left Click on the words Enable Auto-Protect.
Please go to ESET Online Scanner - © ESET All Rights Reserved... to run an online scan.
** Make sure you are using an account that has Administrative privileges **
    Press the "ESET Online Scanner" button.
  1. Check the box next to "YES, I accept the Terms of Use."
  2. Click "Start"... a window will open... it may appear nothing is happening... please be patient.
  3. Click Yes... at the run ActiveX prompt. Click Install... at the install ActiveX prompt.
    Once installed, the scanner will be initialized.
  4. Click "Start". Make sure that the options:
    • Remove found threats is UNCHECKED
    • Leave the "default" settings under Advanced as they are, if not set , please check:
      • Scan for potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth Technology
  5. Click "Start"... ESET scanner will begin to download the virus signatures database.
    When the signatures have been downloaded, the scan will start automatically.
  6. Wait for the scan to finish... it may take a while... please be patient. When the scan is finished...
  7. Use Notepad to open the log file located at C:\Program Files\EsetOnlineScanner\log.txt
  8. Copy and paste the contents of log.txt in your next reply.

Remember to enable your Anti-virus protection... before continuing!

Step 2.
Please include in your next reply:
  1. OTM log file contents.
  2. ESET scan results
Thanks,
Wingman
User avatar
Wingman
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Re: So very very slow

Unread postby Kat.Young » June 22nd, 2009, 4:05 pm

Evening.

I have found the log text for the OTM.exe program....

========== REGISTRY ==========
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3225D101-C854-430B-8B1D-912F58D8B91B}\\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E312764E-7706-43F1-8DAB-FCDD2B1E416D}\\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\Blubster not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\SearchSettings not found.
Registry value HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list\\C:\Program Files\Ares Ultra\Ares Ultra.exe deleted successfully.
Registry value HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list\\C:\Program Files\LimeWire\LimeWire.exe deleted successfully.
Registry value HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list\\C:\Program Files\Blubster\Blubster.exe deleted successfully.
========== FILES ==========
Folder C:\Program Files\Common Files\Authentium not found.
C:\Documents and Settings\Frankie\Application Data\Search Settings\kb127\temp moved successfully.
C:\Documents and Settings\Frankie\Application Data\Search Settings\kb127\res moved successfully.
C:\Documents and Settings\Frankie\Application Data\Search Settings\kb127 moved successfully.
C:\Documents and Settings\Frankie\Application Data\Search Settings moved successfully.
C:\Program Files\Search Settings\kb127 moved successfully.
C:\Program Files\Search Settings moved successfully.
C:\Program Files\Ares Ultra moved successfully.
Folder C:\Program Files\LimeWire not found.
Folder C:\Program Files\Blubster not found.
File/Folder C:\WINDOWS\system32\cabvie.dll not found.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\Frankie\LOCALS~1\Temp\etilqs_fCpNBvnWxlkDOqNXGtX7 scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Frankie\LOCALS~1\Temp\etilqs_fCpNBvnWxlkDOqNXGtX7-journal scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Internet Explorer cache folder emptied.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\XSAYFP20\md[1].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\XSAYFP20\st[2] scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\XSAYFP20\st[3] scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\7454-66436-20258-13[1].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\7454-66436-20258-15[1].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\7454-66436-20258-15[2].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\iframe3[1].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\iframe3[2].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\st[1] scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\viewtopic[2].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\GVII7YEB\7454-66436-20258-13[1].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\GVII7YEB\iframe3[2].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\GVII7YEB\iframe3[3].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\GVII7YEB\iframe3[4].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\GVII7YEB\welcome[2].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\FQ2F22X8\7454-66436-20258-13[2].htm scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\FQ2F22X8\st[2] scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\FQ2F22X8\st[3] scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat scheduled to be deleted on reboot.
User's Temporary Internet Files folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Network Service Temp folder emptied.
Network Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\JET7D2E.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_6f8.dat scheduled to be deleted on reboot.
Windows Temp folder emptied.
FireFox cache emptied.
Temp folders emptied.

OTM by OldTimer - Version 2.1.0.0 log created on 06172009_200614

Files moved on Reboot...
File move failed. C:\DOCUME~1\Frankie\LOCALS~1\Temp\etilqs_fCpNBvnWxlkDOqNXGtX7 scheduled to be moved on reboot.
File move failed. C:\DOCUME~1\Frankie\LOCALS~1\Temp\etilqs_fCpNBvnWxlkDOqNXGtX7-journal scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\XSAYFP20\md[1].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\XSAYFP20\st[2] scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\XSAYFP20\st[3] scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\7454-66436-20258-13[1].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\7454-66436-20258-15[1].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\7454-66436-20258-15[2].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\iframe3[1].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\iframe3[2].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\st[1] scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\R3BI77JJ\viewtopic[2].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\GVII7YEB\7454-66436-20258-13[1].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\GVII7YEB\iframe3[2].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\GVII7YEB\iframe3[3].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\GVII7YEB\iframe3[4].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\GVII7YEB\welcome[2].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\FQ2F22X8\7454-66436-20258-13[2].htm scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\FQ2F22X8\st[2] scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\Content.IE5\FQ2F22X8\st[3] scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\Frankie\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat scheduled to be moved on reboot.
File move failed. C:\WINDOWS\temp\JET7D2E.tmp scheduled to be moved on reboot.
File move failed. C:\WINDOWS\temp\Perflib_Perfdata_6f8.dat scheduled to be moved on reboot.

Registry entries deleted on Reboot...

Due to the problem with the internet I can't complete the other program. I have tried twice but the internet keeps aborting me. It happens at no particular time and on no particular program. The following message shows... Runtime error Program c:\programfiles\internetexplorer\explore.exe abnormal program termination.

Any suggestions how to stop this happening?

Thanks Kat
Kat.Young
Regular Member
 
Posts: 18
Joined: February 25th, 2009, 4:54 pm

Re: So very very slow

Unread postby Wingman » June 25th, 2009, 8:43 am

Hello Kat,

Thanks for hanging there...
Thanks for the info on the IE problem.
Did you really mean c:\programfiles\internetexplorer\explore.exe or was it supposed to be iexplore.exe?

Please try these steps... these must be done in the given sequence... so if there are any problems, stop... and post back.
Read the instructions carefully first... then perform the steps. If you are unsure about anything, post back and ask before proceeding.

Step 1.
Please download ATF Cleaner ... by Atribune. Save it to your desktop. Alternate download site: here.
DO NOT run this program yet!!

Step 2.
Boot to Safe Mode
Make sure you have downloaded anything you need... print these instructions as well, you will not have Internet access!
If you can not boot into Safe Mode ...STOP... Do not continue with any fix steps, post back and let me know!
  1. Restart your computer. During start up... repeatedly tap the F8 key... When the menu appears...
  2. Use up-arrow key to select "Safe Mode" and press Enter.
      If you have a multiple boot system (more than 1 OS installed) or you have Recovery Console installed...
      you will be shown a multi boot screen. Highlight the OS you want to start... Press Enter.
  3. Once the system starts ...it displays various files/drivers being loaded, it may pause, that's normal.
  4. When your desktop is loaded... reply "Yes" to the Safe Mode startup, if prompted.

Step 3.
ATF Cleaner
This program is for XP and Windows 2000 only!. It does not require any installation and uses minimal system resources.
It is set up to clean IE, FireFox and Opera, detecting the browsers you have and grays out the other(s).
  1. Double-click ATF-Cleaner.exe to run the program.
  2. Under Main choose: Select All
    Recommend UNCHECKING COOKIES if you rely on system remembered passwords.
  3. Click the Empty Selected button.
      If you use Firefox browser
    • Click Firefox at the top and choose: Select All EXCEPT FIREFOX SAVED PASSWORDS
    • Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
      If you use Opera browser
    • Click Opera at the top and choose: Select All EXCEPT COOKIES AND SAVED PASSWORDS
    • Click the Empty Selected button.
      NOTE: If you would like to keep your cookies and saved passwords, please click No at the prompt.
  4. Reply OK to the total bytes removed...box, then click Exit on the Main menu to close the program.

Step 4.
Reboot your machine normally now...

Step 5.
ESET NOD32 Online Scan
Note: You - will - need to use Internet Explorer for this scan!
Please temporarily disable your Anti-virus real-time protection. If active, it could impact the online scan.
SYMANTEC Antivirus- disable
  • Right Click on the Symantec AntiVirus Client icon... in system tray area.
  • Left Click on the words Enable Auto-Protect.
Please go to ESET Online Scanner - © ESET All Rights Reserved... to run an online scan.
** Make sure you are using an account that has Administrative privileges **
    Press the "ESET Online Scanner" button.
  1. Check the box next to "YES, I accept the Terms of Use."
  2. Click "Start"... a window will open... it may appear nothing is happening... please be patient.
  3. Click Yes... at the run ActiveX prompt. Click Install... at the install ActiveX prompt.
    Once installed, the scanner will be initialized.
  4. Click "Start". Make sure that the options:
    • Remove found threats is UNCHECKED
    • Leave the "default" settings under Advanced as they are, if not set , please check:
      • Scan for potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth Technology
  5. Click "Start"... ESET scanner will begin to download the virus signatures database.
    When the signatures have been downloaded, the scan will start automatically.
  6. Wait for the scan to finish... it may take a while... please be patient. When the scan is finished...
  7. Use Notepad to open the log file located at C:\Program Files\EsetOnlineScanner\log.txt
  8. Copy and paste the contents of log.txt in your next reply.

Remember to enable your Anti-virus protection... before continuing!

Step 6.
Please include in your next reply:
  1. ESET scan results
  2. Let me know how your computer is behaving.
Thanks,
Wingman
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Wingman
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Re: So very very slow

Unread postby Kat.Young » June 26th, 2009, 1:45 pm

Hi ya.

Managed to complete the Eset scan this time....here's the log.txt

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=6
# iexplore.exe=7.00.6000.16850 (vista_gdr.090423-0018)
# OnlineScanner.ocx=1.0.0.5863
# api_version=3.0.2
# EOSSerial=871894ad319ad04abd9b51510c192aff
# end=stopped
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2009-06-22 07:11:59
# local_time=2009-06-22 08:11:59 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=9
# osver=5.1.2600 NT Service Pack 2
# scanned=5
# found=0
# cleaned=0
# scan_time=9
esets_scanner_update returned -1 esets_gle=53251
esets_scanner_update returned -1 esets_gle=53251
esets_scanner_update returned -1 esets_gle=53251
# version=6
# iexplore.exe=7.00.6000.16850 (vista_gdr.090423-0018)
# OnlineScanner.ocx=1.0.0.5863
# api_version=3.0.2
# EOSSerial=871894ad319ad04abd9b51510c192aff
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2009-06-26 05:35:41
# local_time=2009-06-26 06:35:41 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=9
# osver=5.1.2600 NT Service Pack 2
# scanned=57430
# found=2
# cleaned=0
# scan_time=1893
C:\Documents and Settings\Frankie\Desktop\SDFix.exe Win32/PrcView application 00000000000000000000000000000000
C:\SDFix\apps\Process.exe Win32/PrcView application 00000000000000000000000000000000

The internet is still running a bit slow. That error msg did appear again but when I cancelled it out it didn't throw me out of the internet so the Eset scan completed ok. You were right the warning msg did say "iexplore".

Await your reply.... thanks!
Kat.Young
Regular Member
 
Posts: 18
Joined: February 25th, 2009, 4:54 pm

Re: So very very slow

Unread postby Wingman » June 28th, 2009, 1:22 pm

Hello Kat,
Thanks for hanging there...

Please try these steps... these must be done in the given sequence... so if there are any problems, stop... and post back.
Read the instructions carefully first... then perform the steps. If you are unsure about anything, post back and ask before proceeding.

Step 1.
IE 7 Runtime error...
Please try the following (3) steps to resolve the runtime error issue you are having.
First step...
Temporarily disable your NORTON 360 Anti-Virus program and Firewall.
  • Start Norton 360.
    For Antivirus Protection Settings
  • In the Norton 360 main window... click Tasks & Settings... then click Change Advanced Settings.
  • In the Advanced Settings window, click Virus & Spyware Protection Settings.
    In the Automatic Protection Settings tab, uncheck Turn on Auto-Protect... then click Apply.
  • Under "How long would you like to disable Auto-Protect for?" select... "Until I turn it back on"... then click OK.
    Click Firewall Protection Settings.
  • Under Firewall... click Off... then click Apply.
  • Under "How long should the firewall remain turned off?" select... "Until I turn it back on"... then click OK...thenClose.
Second step...
Run IE with No Add-ons.
  1. Open Internet Explorer 7.
  2. Choose Tools from the menu.
  3. In the drop-down menu, choose Manage Add-ons ... then choose Enable or Disable Add-ons....
  4. In the Manage Add-ons window, choose "Add-ons that have been used by Internet Explorer" from the Show: drop-down box.
    The resulting list will show every add-on that Internet Explorer 7 has ever used. If an add-on is causing the problem you're troubleshooting, it will be one of the add-ons listed here.
  5. Select the first add-on listed... then select the "Disabled" radio button in the Settings area at the bottom of the window... then click OK.
  6. Click OK if prompted with ... "For changes to take effect, you might need to restart Internet Explorer" message.
  7. Close... and then reopen Internet Explorer 7.
  8. Perform whatever activities in Internet Explorer that were causing the problem you're troubleshooting.
  9. If the problem is not resolved, repeat Steps 1 through 7, disabling the next add-on in the list... one at a time. until your problem is resolved.
If you've disabled all Internet Explorer 7 add-ons and your problem continues, you may need to Delete Internet Explorer 7 ActiveX Controls as an additional troubleshooting step.
Third step...
Reset IE 7.
  1. Click Start button-> Control Panel... Change to Classic View on the left pane... then double-click the Internet Options icon.
  2. On the Security tab, click Default level button for each icon in the Select a zone to view or change security settings.
  3. Click to Programs tab, and then click the Make default button if it is not grayed out.
  4. Click to Advanced tab, click Restore advanced settings button in the Settings area.
  5. Click the Reset button in the Reset Internet Explorer settings area and Click OK.
  6. Click Apply, and then click OK.
Change the IE setting.
  1. Open Internet Explorer 7.
  2. Click on Tools and select Options.
  3. Click on the Advanced tab.
  4. Scroll down to the Browser area, put a check in the box next to Disable script debugging
  5. Remove the check in the box next to Display a notification about every script error if this box is currently checked.
  6. Click OK to confirm your changes.

Remember to enable your Norton 360... Antivirus and Firewall!

Step 2.
Post a New HJT Log
  1. Start HijackThis.
  2. If you are on the "scan & fix stuff" page... Press the "Main Menu"...button.
  3. From the Main Menu... Press the "Do System Scan and Save a Log File"...button.
    When completed...Notepad will open with the new "hijackthis.log" file contents.
  4. Copy/paste the entire "hijackthis.log" file contents in your next reply.
Keep HijackThis Open...
Post a New Uninstall List
  1. While still in HijackThis.
    If you are on the "scan & fix stuff" page... Press the "Main Menu"...button.
  2. From the Main Menu...Press the "Open the Misc Tools"...button.
  3. Press the "Open Uninstall Manager... button.
  4. Press only the Save List...button.
  5. Press the "Save" button.
    The file "uninstall_list.txt" will be saved in your HJT folder.
  6. Copy and Paste the contents of "uninstall_list.txt' in your next reply.

Step 4.
Please include in your next reply:
  1. Any problems following and performing these instructions
  2. New HJT log
  3. New HJT Uninstall log
  4. Let me know how your computer is behaving.
Thanks,
Wingman
User avatar
Wingman
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Joined: July 1st, 2008, 1:34 pm
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Re: So very very slow

Unread postby Kat.Young » June 30th, 2009, 12:49 pm

Hey.

Managed to complete all that you asked to do regarding IE. It now seems to be running a lot quicker and no error msg yet so fingers crossed that's the internet problem sorted... Thanks!!

Here is the HiJack log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:44:12, on 30/06/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Java\jre1.6.0_04\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\trend micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://safesearch.cyberdefender.com/smallsearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Fac ... oader3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 5115178015
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/Fac ... der4_5.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs:
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 9378 bytes


And here is the uninstall list

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
Adobe® Photoshop® Album Starter Edition 3.2
AppCore
Backup
ccCommon
Critical Update for Windows Media Player 11 (KB959772)
ERUNT 1.1j
ESET Online Scanner v3
GearDrvs
GearDrvs
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Connections Drivers
Java(TM) 6 Update 4
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0
Microsoft .NET Framework 3.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 Redistributable
Mozilla ActiveX Control v1.7.12
MSXML 4.0 SP2 (KB954430)
MyIdentityDefender Toolbar (CyberDefender Corporation)
Nokia Connectivity Cable Driver
Nokia PC Suite
Nokia PC Suite
Norton 360
Norton 360
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 HTMLHelp
Norton Confidential Core
PC Connectivity Solution
QuickTime
RealPlayer
Search Settings 1.2
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Skype™ 4.0
SoundMAX
SoundMAX NT
SPBBC 32bit
Symantec Real Time Storage Protection Component
Symantec Technical Support Controls
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Outlook 2007 Junk Email Filter (kb970012)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB925876)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VideoLAN VLC media player 0.8.6d
Virgin Broadband advisor 1.5.14
Virgin Media Broadband Help
Windows Communication Foundation
Windows Driver Package - Nokia (WUDFRd) WPD (06/01/2007 6.84.33.0)
Windows Driver Package - Nokia Modem (02/15/2007 3.1)
Windows Driver Package - Nokia Modem (02/15/2007 3.1)
Windows Driver Package - Nokia Modem (05/24/2007 6.84.0.1)
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live installer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows Workflow Foundation
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781

Speak to you soon. Kat
Kat.Young
Regular Member
 
Posts: 18
Joined: February 25th, 2009, 4:54 pm

Re: So very very slow

Unread postby Wingman » July 1st, 2009, 9:03 am

Hello Kat,
Thanks for hanging there... Glad your IE "experience" is better. ;)

Please perform these steps... these must be done in the given sequence... so if there are any problems, stop... and post back.
Read the instructions carefully first... then perform the steps. If you are unsure about anything, post back and ask before proceeding.

Step 1.
Java Update Needed!
Your Java is out of date.
Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
Please follow these steps to remove older versions of Java components and update:

Attention: Print these instructions or copy them. You will be closing your browser!!

DOWNLOAD UPDATED VERSION
  1. Get the latest version of Java Runtime Environment (JRE)... © Sun Microsystems, Inc.
  2. Look for "Java Runtime Environment (JRE)" JRE 6 Update 14.
  3. Click the "Download" button to the right.
  4. Select your Platform: "Windows".
  5. Select your Language: "Multi-language".
  6. Read the License Agreement, and then check the box that says: "Accept License Agreement".
  7. Click Continue and the page will refresh.
  8. Click on the link to download Windows Offline Installation and save the file to your desktop.
    <STOP> Do not install the new version of Java yet. We need to do some cleanup first!

REMOVE OLD JAVA VERSIONS
  1. Close any programs you may have running - especially your web browser.
  2. Go to Start > Settings > Control Panel... Double-click on Add/Remove Programs ...remove all older versions of Java.
  3. Check (highlight) Java(TM) 6 Update 4
  4. Click the Remove or Change/Remove button...follow any onscreen instructions for the Java uninstaller.
  5. When all Java components are removed... Exit Add/remove Programs and Control Panel.
    Delete old Java Folder
    • Right click on the Start...button.
    • Select Explore...from the menu.
    • Navigate to and find the following folder: if found, delete it.
      It's possible it may have been removed by the uninstall steps
      C:\Program Files\Java\ <==== delete this entire folder
    • When finished, close and exit Explorer.

    INSTALL UPDATED VERSION
    1. Close all open applications (standard), especially your browser.
    2. From desktop... double-click on jre-6u14-windows-i586-p.exe to install the newest version.
    3. Follow the on-screen directions...when installation is completed successfully, reboot your computer normally.
    4. Once the computer has been restarted, you can delete the "downloaded" installation file from your desktop.

    Step 2.
    Add/Remove Programs
    I need you to uninstall some programs from your computer.
    1. Click Start...then click Run.
    2. In the open text entry box...please copy/paste the following:
      appwiz.cpl
    3. Click the OK...button.
      You may have to wait a few seconds for the program list to be "populated'.
    4. Locate the following program(s):
      Adobe Reader 8.1.2
      Search Settings 1.2
    5. Press the "Remove" or "Change/Remove"...button to uninstall the program.
      Don't worry if you can not find all programs...some may not have an uninstall feature.
    6. Repeat steps 4 - 5 for each program in the list.
    7. When finished...close/exit Add/Remove Programs.

    Step 3.
    Update Adobe Reader
    Your version of Adobe Reader is out-of-date. There are serious security issues with older versions of Adobe Reader.
    I'm not asking you to update the Adobe Acrobat installation... this can be quite costly. I am going to insist that you update your Adobe Reader software.
    Then use the Reader for viewing PDF files... you can use the Acrobat software for your other needs.

    Please download the current version of Adobe Reader...Copyright © Adobe Systems Inc.
    1. Click the yellow "Download now"... button. If you don't already have Adobe DLM... you may recieve a prompt...
    2. If prompted to install "Adobe DLM" This software is not a requirement to obtain the latest Adobe Reader software...so the choice is yours.
      The Adobe (DLM) Download Manager... allows you to "pick up where you left off", if your download process is interrupted. A good idea if you are using dial-up.
      If you choose to install Adobe DLM, it will start the download automatically. Adobe DLM software removal instructions available here...if wanted.
    3. If not using Adobe DLM...click on the highlighted "click here to download" text, to begin the Reader download.
      Save the file to your desktop.
    4. Click on the Adobe Acrobat Reader (AdbeRdrxx_en_US.exe) icon, on your desktop... to install the new (free) version.
      The Adobe Reader download file name will be different, depending on the language or OS chosen. xx in the name = version numbers.
    5. The Adobe installer will check your system and begin the installation process. Use the default installation parameters.
    6. When the installation is complete... Close and re-open your Internet browser.

    An alternate to the Adobe Reader, you could try the free (for personal use) Foxit PDF Reader. The download file is smaller and when installed,
    uses less resources than Adobe Reader. Note: Do not install anything dealing with AskBar... presented as an installation option.

    Step 4.
    Post a New HJT Log
    1. Start HijackThis.
    2. If you are on the "scan & fix stuff" page... Press the "Main Menu"...button.
    3. From the Main Menu... Press the "Do System Scan and Save a Log File"...button.
      When completed...Notepad will open with the new "hijackthis.log" file contents.
    4. Copy/paste the entire "hijackthis.log" file contents in your next reply.
    Keep HijackThis Open...
    Post a New Uninstall List
    1. While still in HijackThis.
      If you are on the "scan & fix stuff" page... Press the "Main Menu"...button.
    2. From the Main Menu...Press the "Open the Misc Tools"...button.
    3. Press the "Open Uninstall Manager... button.
    4. Press only the Save List...button.
    5. Press the "Save" button.
      The file "uninstall_list.txt" will be saved in your HJT folder.
    6. Copy and Paste the contents of "uninstall_list.txt' in your next reply.

    Step 5.
    Please include in your next reply:
    1. Any problems following and performing these instructions
    2. New HJT log
    3. New HJT Uninstall log
    4. Let me know how your computer is behaving.
Thanks,
Wingman
User avatar
Wingman
Admin/Teacher
Admin/Teacher
 
Posts: 14108
Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA

Re: So very very slow

Unread postby Wingman » July 5th, 2009, 9:44 am

3 Day Bump
Hello Kat...
It has been 3 or more days since my last post to you.
  • Do you still need help with this problem?
  • Do you need more time?
  • Are you having problems understanding or following my instructions?
Just let me know what's going on otherwise...
If, after 48 hrs., you have not replied to this thread... it will be closed!
User avatar
Wingman
Admin/Teacher
Admin/Teacher
 
Posts: 14108
Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA

Re: So very very slow

Unread postby Kat.Young » July 6th, 2009, 5:04 pm

Evening.... completed all those actions with no problems.

Hijackthis.log...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:00:18, on 06/07/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\trend micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://safesearch.cyberdefender.com/smallsearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Fac ... oader3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 5115178015
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/Fac ... der4_5.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs:
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 9604 bytes

uninstall_list.txt....

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Reader 9.1
Adobe® Photoshop® Album Starter Edition 3.2
AppCore
Backup
ccCommon
Critical Update for Windows Media Player 11 (KB959772)
ERUNT 1.1j
ESET Online Scanner v3
GearDrvs
GearDrvs
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Connections Drivers
Java(TM) 6 Update 14
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0
Microsoft .NET Framework 3.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional 2007
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 Redistributable
Mozilla ActiveX Control v1.7.12
MSXML 4.0 SP2 (KB954430)
MyIdentityDefender Toolbar (CyberDefender Corporation)
Nokia Connectivity Cable Driver
Nokia PC Suite
Nokia PC Suite
Norton 360
Norton 360
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 HTMLHelp
Norton Confidential Core
PC Connectivity Solution
QuickTime
RealPlayer
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Skype™ 4.0
SoundMAX
SoundMAX NT
SPBBC 32bit
Symantec Real Time Storage Protection Component
Symantec Technical Support Controls
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Outlook 2007 Junk Email Filter (kb970012)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB925876)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VideoLAN VLC media player 0.8.6d
Virgin Broadband advisor 1.5.14
Virgin Media Broadband Help
Windows Communication Foundation
Windows Driver Package - Nokia (WUDFRd) WPD (06/01/2007 6.84.33.0)
Windows Driver Package - Nokia Modem (02/15/2007 3.1)
Windows Driver Package - Nokia Modem (02/15/2007 3.1)
Windows Driver Package - Nokia Modem (05/24/2007 6.84.0.1)
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live installer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows Workflow Foundation
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781

Computer is A LOT quicker now.... can actually use the internet properly now!!!

Thanks Kat
Kat.Young
Regular Member
 
Posts: 18
Joined: February 25th, 2009, 4:54 pm

Re: So very very slow

Unread postby Wingman » July 7th, 2009, 2:28 pm

Hello Kat,
That sounds really good. Glad to hear it ;)

Please perform these steps... these must be done in the given sequence... so if there are any problems, stop... and post back.
Read the instructions carefully first... then perform the steps. If you are unsure about anything, post back and ask before proceeding.

Let's run another online scan... to make sure there's nothing left lurking in any corners.
Additionally, there are some HJT entries that should be removed and some that can be removed.
Those that can be removed are not needed to start each time you start Windows ... and can help reduce the amount of resources used.

Step 1.
Kaspersky Online Scanner.
Please go to Kaspersky Online Virus Scanner © Kaspersky Lab to perform an online antivirus scan.
  1. Click on the Image ...button.
  2. The program will launch and fill in the Information section ... on the left.
  3. Read the "Requirements and Limitations" then press... the Image ...button.
  4. The program will begin downloading the latest program and definition files.
    It takes a while... please be patient and let it finish.
  5. Once the files have been downloaded, click on the Image ...button.
    In the scan settings make sure the following are selected:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
      By default the above items should already be checked.
    • Click the Image ...button, if you made any changes.
  6. Now under the Scan section on the left:
      Select My Computer
  7. The program will start and scan your system. This will run for a while, be patient... let it run.
    Once the scan is complete it will display if your system has been infected.
  8. Save the scan results as a Text file ... save it to your desktop.
  9. Copy and paste the saved scan results file in your next reply.

Step 2.
Fix HijackThis entries
Entries that should be removed and those that can be removed.
  1. Run HijackThis
    • If you are on the Main Menu page... Click "Do a system scan only"
    • If you are on the "scan & fix stuff" page... Press the Scan...button.
  2. When the scan finishes...Place a check mark next to the following entries:
      *Only check those items listed below *
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
  3. After checking these items... CLOSE ALL open windows except HijackThis
  4. Click the Fix Checked ...button...to remove the entries you checked.
  5. Choose YES...when prompted to fix the selected items.
    Once it has fixed them, close HijackThis and reboot your computer normally.
  6. Run HijackThis again...
    • If you are on the "scan & fix stuff" page... Press the Main Menu...button.
    • On the Main Menu...click on the "Do a system scan and save a Log file"...button.
  7. When the scan is finished... Notepad will open with a saved log file called "hijackthis.log"
  8. Paste the contents of hijackthis.log file in your next reply.

Step 3.
Please include in your next reply:
  1. Any problems following and performing these instructions
  2. Kaspersky scan results
  3. New HJT log
  4. Let me know how your computer is behaving.
Thanks,
Wingman
User avatar
Wingman
Admin/Teacher
Admin/Teacher
 
Posts: 14108
Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA

Re: So very very slow

Unread postby Kat.Young » July 8th, 2009, 2:23 pm

Hey.

Had some probs opening the other programme. There was no scan now button. I entered the online scanner and accepted the terms and conditions but then it said there was an error on the page and the scan didn't begin.

Removed all the files you listed.

Here is the new log...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:20:25, on 08/07/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\trend micro\HijackThis\HijackThis.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://safesearch.cyberdefender.com/smallsearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Frankie\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Fac ... oader3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 5115178015
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/Fac ... der4_5.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs:
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 9160 bytes

Thanks Kat
Kat.Young
Regular Member
 
Posts: 18
Joined: February 25th, 2009, 4:54 pm
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