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Help! Buffer overflow and Problem with shortcuts

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Help! Buffer overflow and Problem with shortcuts

Unread postby kristenrachel18 » May 6th, 2009, 12:12 pm

I have no idea on what is happening to my pc.
I have a dell inspiron 1100 laptop and during the last ten days I had always an alert, just few minutes after the start up, saying that the "C:\WINDOWS\system32\services.exe" had generated a buffer overflow immediately blocked by McAfee SecurityCenter. Yesterday a system crash (blue screen) appeared. But after restarting everythings run properly but, once again, the message related to buffer overflow is showing up again. Any check with McAfee was unfruitful. Also with some programs when trying to open a yellow triangle window opens say problem with shortcut. (the drive or network connection that the shortcut " .Ink" refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available, and then try again.
Could you please tell me if there is something wrong with my laptop. Any suggestion is welcome.
Thank you very much in advance for your suggestions.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:25:14 AM, on 5/6/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\reader_s.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\TEMP\lvh4ns.exe
C:\WINDOWS\TEMP\lvh4ns.exe
C:\Documents and Settings\Artavia\reader_s.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\TEMP\lvh4ns.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gtcom.net/welcome.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by GTCom
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\bar\3.bin\MWSSRCAS.DLL (file missing)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: (no name) - {60cfb757-51cf-4093-8898-26eb860b2253} - C:\WINDOWS\system32\selukune.dll
O2 - BHO: C:\WINDOWS\system32\sdfgerfgf3f.dll - {e2ba40a2-74f3-42bd-f434-2604812c8953} - C:\WINDOWS\system32\sdfgerfgf3f.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [LMPDPSRV] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AS00_Gear511] C:\Program Files\NETGEAR\WG511SCU\Utility\Gear511.exe -hide
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [Ad Muncher] C:\Program Files\Ad Muncher\AdMunch.exe /bt
O4 - HKLM\..\Run: [muwmseq] "c:\windows\system32\muwmseq.exe" muwmseq
O4 - HKLM\..\Run: [sohayumoru] Rundll32.exe "C:\WINDOWS\system32\dowikabu.dll",s
O4 - HKLM\..\Run: [services] C:\WINDOWS\services.exe
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKLM\..\Run: [Radio-TV adverts] C:\WINDOWS\TEMP\rtv_winupd.exe
O4 - HKLM\..\Run: [4c50e5b3] rundll32.exe "C:\WINDOWS\system32\jujogafi.dll",b
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [] C:\WINDOWS\TEMP\lvh4ns.exe
O4 - HKCU\..\Run: [Windows Resurections] C:\WINDOWS\TEMP\lvh4ns.exe
O4 - HKCU\..\Run: [Diagnostic Manager] C:\DOCUME~1\Artavia\LOCALS~1\Temp\1064067120.exe
O4 - HKCU\..\Run: [reader_s] C:\Documents and Settings\Artavia\reader_s.exe
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [svc] c:\program Files\ThunMail\testabd.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [Diagnostic Manager] C:\WINDOWS\TEMP\3467785248.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [] C:\WINDOWS\TEMP\gdbiux.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [Windows Resurections] C:\WINDOWS\TEMP\gdbiux.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [reader_s] C:\Documents and Settings\Artavia\reader_s.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredi ... xdm080YYUS
O8 - Extra context menu item: Block frame with Ad Muncher - http://www.admuncher.com/request_will_b ... u_ie_frame
O8 - Extra context menu item: Block image with Ad Muncher - http://www.admuncher.com/request_will_b ... u_ie_image
O8 - Extra context menu item: Block link with Ad Muncher - http://www.admuncher.com/request_will_b ... nu_ie_link
O8 - Extra context menu item: Don't filter page with Ad Muncher - http://www.admuncher.com/request_will_b ... ie_exclude
O8 - Extra context menu item: Report page to the Ad Muncher developers - http://www.admuncher.com/request_will_b ... _ie_report
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.gtcom.net/
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftup ... 9335456028
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 9335439685
O20 - AppInit_DLLs: C:\WINDOWS\system32\wijahupu.dll c:\progra~1\ThunMail\testabd.dll
O22 - SharedTaskScheduler: sdfg54y54yhhgth6w4efvrg - {E2BA40A2-74F3-42BD-F434-2604812C8953} - C:\WINDOWS\system32\sdfgerfgf3f.dll
O22 - SharedTaskScheduler: lkjf9873jhifjnsfi8w3fe - {D5BF49A0-94F3-42BD-F434-3604812C8955} - C:\WINDOWS\system32\zfgh83jg3.dll
O23 - Service: afisicx Service (afisicx) - Unknown owner - C:\WINDOWS\system32\afisicx.exe (file missing)
O23 - Service: Application Layer Gateway Service (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe (file missing)
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Indexing Service (CiSvc) - Unknown owner - C:\WINDOWS\system32\cisvc.exe (file missing)
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)
O23 - Service: Dhcp server (dhcpsrv) - Unknown owner - C:\WINDOWS\dhcp\svchost.exe (file missing)
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Fax - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe (file missing)
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\System32\imapi.exe (file missing)
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (mcnasvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (mcods) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (mcproxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (mcshield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (mcsysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: NetMeeting Remote Desktop Sharing (mnmsrvc) - Unknown owner - C:\WINDOWS\System32\mnmsrvc.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (mpfservice) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: Windows Installer (MSIServer) - Unknown owner - C:\WINDOWS\System32\msiexec.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (msk80service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: My Web Search Service (MyWebSearchService) - Unknown owner - C:\PROGRA~1\MYWEBS~1\bar\3.bin\mwssvc.exe (file missing)
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)
O23 - Service: Remote Procedure Call (RPC) Locator (RpcLocator) - Unknown owner - C:\WINDOWS\System32\locator.exe (file missing)
O23 - Service: QoS RSVP (RSVP) - Unknown owner - C:\WINDOWS\System32\rsvp.exe (file missing)
O23 - Service: Smart Card (SCardSvr) - Unknown owner - C:\WINDOWS\System32\SCardSvr.exe (file missing)
O23 - Service: SiteAdvisor Service (siteadvisor service) - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
O23 - Service: sopidkc Service (sopidkc) - Unknown owner - C:\WINDOWS\system32\sopidkc.exe (file missing)
O23 - Service: Print Spooler (Spooler) - Unknown owner - C:\WINDOWS\system32\spoolsv.exe (file missing)
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)
O23 - Service: Performance Logs and Alerts (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe (file missing)
O23 - Service: tdctxte Service (tdctxte) - Unknown owner - C:\WINDOWS\system32\tdctxte.exe (file missing)
O23 - Service: Uninterruptible Power Supply (UPS) - Unknown owner - C:\WINDOWS\System32\ups.exe (file missing)
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\System32\wbem\wmiapsrv.exe (file missing)

--
End of file - 14079 bytes
kristenrachel18
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Posts: 7
Joined: May 6th, 2009, 11:57 am
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Re: Help! Buffer overflow and Problem with shortcuts

Unread postby Shaba » May 9th, 2009, 3:34 am

Hi kristenrachel18

Unfortunately I don't have good news for you.

You have virut which is a file infector and is able to infect all .exe, .scr, .htm and .html files.

Though in theory it can be disinfected it is not like that in practice as virus is buggy and not all disinfected files will work.

Only sensible solution is reformatting. You can backup files which are not
.exe, .scr, .htm and .html. I recommend to backup them to CD/DVD and not to removable drives as infection can spread through those.

If you need help with reformartting, let me know.
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Shaba
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Re: Help! Buffer overflow and Problem with shortcuts

Unread postby kristenrachel18 » May 9th, 2009, 10:18 am

Thanks for the advice, shaba. And yes I need help with the back up and reformatting solution you offered.
kristenrachel18
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Re: Help! Buffer overflow and Problem with shortcuts

Unread postby Shaba » May 9th, 2009, 11:09 am

As for backupping, you can simply burn all documents/pictures etc, you need to blank CD/DVD.

As for reformatting, this should help.
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Re: Help! Buffer overflow and Problem with shortcuts

Unread postby kristenrachel18 » May 13th, 2009, 3:09 pm

Where can I get another Windows Software CD, so that I can do the reformmatting and reboot? And how much are they? And is there anywhere I could get a replacement CD for free or cheap?
kristenrachel18
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Re: Help! Buffer overflow and Problem with shortcuts

Unread postby Shaba » May 13th, 2009, 3:16 pm

Where is your original windows CD or did you never get any?
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Re: Help! Buffer overflow and Problem with shortcuts

Unread postby kristenrachel18 » May 14th, 2009, 10:29 am

My computer came with the software pre-installed and i did not receive the backup and restore CD's Or Windows CD. But I do have the sticker under the computer with the product key.
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Re: Help! Buffer overflow and Problem with shortcuts

Unread postby Shaba » May 14th, 2009, 10:33 am

So then you should have recovery partition in hard drive which you could use to restore factory defaults.

Which brand is your computer?
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Re: Help! Buffer overflow and Problem with shortcuts

Unread postby kristenrachel18 » May 14th, 2009, 10:44 am

Its a Dell Inspiron 1100 and its running windows XP
kristenrachel18
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Re: Help! Buffer overflow and Problem with shortcuts

Unread postby Shaba » May 14th, 2009, 10:49 am

This should help then.
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Re: Help! Buffer overflow and Problem with shortcuts

Unread postby Shaba » May 19th, 2009, 9:39 am

Due to lack of response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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