Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

HiJackThis

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

HiJackThis

Unread postby littlefrog » September 27th, 2005, 10:21 pm

Hello - this is in connection with my previous topic, sorry but I will be unable to access it as I mentioned the trojan name. Would appreciate you answering this one and it is in regard to HiJackThis - do I download it and then what do I do?

thanks

Littlefrog
littlefrog
Active Member
 
Posts: 12
Joined: September 26th, 2005, 8:02 pm
Advertisement
Register to Remove

Unread postby NikkJ » September 28th, 2005, 1:41 pm

Hi Please do the following:

Go to Trendmicro.com and then:

1. Click "Free Online Scan".
2. Click "Scan now, it's free".

It'll take a few minutes to download (especially with a dialup connection), so be patient. When it's down:

1. Select all available drives.
2. Check(tick) "Auto Clean".
3. Click "Scan".

Next
Please download the latest version of HijackThis from the following link:

HijackThis Download Site
  • Once it is downloaded, extract the zip file to c:\hjt and navigate to the c:\hjt folder.
  • Now double-click on hijackthis.exe and when the window opens, Press the Scan now and save a logfile button
  • Copy and paste the contents of the notepad it opens as a reply to this post.


Nick
User avatar
NikkJ
MRU Honors Grad Emeritus
 
Posts: 413
Joined: June 16th, 2005, 12:26 pm
Location: London

HiJackThis Log file

Unread postby littlefrog » September 28th, 2005, 4:33 pm

Hope this is right - hope to hear from you soon

Littlefrog



Logfile of HijackThis v1.99.1
Scan saved at 21:30:22, on 28/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Common Files\Autodata Limited Shared\Service\ADCDLicSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\apps\ABoard\ABoard.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\QuickTime\qttask.exe
C:\apps\ABoard\AOSD.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\Program Files\a2\a2guard.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Zoom Telephonics, Inc\Zoom ADSL USB Modem\dslmon.exe
C:\Program Files\ONSPEED\onspeed.exe
C:\Program Files\Orange\Synchronisation Companion\Voxsync.exe
C:\wanadoo\wanadooconnectionkit\atdialler1.exe
C:\WINDOWS\system32\slrundll.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.supanet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/cust ... ahoo.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50193
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/cust ... ahoo.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5400
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\apps\Adobe\Acrobat 5.1\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a2\a2guard.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DSLMON.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeed.exe
O4 - Global Startup: Synchronisation Companion.lnk = ?
O4 - Global Startup: Wanadoo Connection Kit.lnk = C:\wanadoo\wanadooconnectionkit\atdialler1.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\ONSPEED\onspeed.exe/250
O8 - Extra context menu item: Show Original Image - res://C:\Program Files\ONSPEED\onspeed.exe/227
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesuk.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmesuk.dll
O9 - Extra button: 50 FREE MP3s! - {686C970F-1D7D-4469-85D1-4B35763B56CC} - http://www.emusic.com?fref=149133 (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0A891521-685E-4B6D-A9FD-759BB2CD6A66} (SecureImage Control) - http://www.psbwebsurveys.com/secure/SecureImage.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?linkid= ... lcid=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsup ... SupCtl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6863463890
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.cai.com/securityadvisor/vir ... ebscan.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/installer ... taller.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZI ... b34246.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.c ... mplete.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {C2F38867-251C-4216-9B1C-BBE89B8700E2} (iVocalize Internet Conference 3 Setup) - http://www.talkingcommunities.com/client3/ivsetup3.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsup ... mAData.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/bingame/dim2/defaul ... der_v6.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{31148A80-8EBF-42DD-989E-2F8CB4105E56}: NameServer = 213.40.66.126 213.40.130.126
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: MsgPlusLoader.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodata Limited License Service - Autodata Limited - C:\Program Files\Common Files\Autodata Limited Shared\Service\ADCDLicSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
littlefrog
Active Member
 
Posts: 12
Joined: September 26th, 2005, 8:02 pm

Unread postby NikkJ » September 28th, 2005, 4:54 pm

Thanks for the log littlefrog.

I'll look it over tonight and post back tomorrow. A couple of questions for you:

Did the online scan help you at all?
You are using messenger plus3, it can be loaded with or without "sponsorship", do you know which install you did?
You are running multiple antivirus and firewall applications. You should only have one of each running. Choose one of each and disable the others.
Nick
User avatar
NikkJ
MRU Honors Grad Emeritus
 
Posts: 413
Joined: June 16th, 2005, 12:26 pm
Location: London

Unread postby littlefrog » September 29th, 2005, 10:52 am

Hi - the scan found some spyware which I removed and things seemed better after that, but I still got the warning. The messenger plus 3 was loaded without sponsorship and you mentioned the antivirus and firewalls - windows firewall is disabled and I have disabled AVG and removed a squared. Can you tell me about ad-aware and spybot and microsoft anti-spyware please - should they stay or go.

litlefrog
littlefrog
Active Member
 
Posts: 12
Joined: September 26th, 2005, 8:02 pm

Unread postby NikkJ » September 29th, 2005, 1:47 pm

Hi littlefrog,

I've looked at the log you posted and there is nothing much in there to correct. Are you still having problems, if you are, what exactly is happening?
Keep AdAware and Spybot, I'll give you some information on what to keep and how to use it once we know the system is clear.

    Please read these instructions carefully. You may wish to print them out for reference.
    If you do not understand ANYTHING please ask for clarification before starting.
    Do not run any other programs while you carry out this fix.

    Let each process run to completion before starting the next
    Please download the following program:
    Note: don't run them yet! There is an order we need to follow

      • Download CCleaner and install, but do not run it yet.

        We need to disable your Microsoft AntiSpyware Real-time Protection as it may interfere with the fixes that we need to make.

        Open Microsoft AntiSpyware.

        • Click on Tools, Settings.
        • In the left pane, click on Real-time Protection.
        • Under Startup Options uncheck Enable the Microsoft AntiSpyware Security Agents on startup (recommended).
        • Under Real-time spyware threat protection uncheck Enable real-time spyware threat protection (recommended).
        • After you uncheck these, click on the Save button and close Microsoft AntiSpyware.
        • Right click on the Microsoft AntiSpyware icon on the taskbar and select Shutdown Microsoft AntiSpyware.

        After all of the fixes are complete it is very important that you enable Real-time Protection again.
      • Run HiJackTHis and do a Scan Only . Carefully place a check against this line:
        lines
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50193
        O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/installer ... taller.cab


        Close any other open windows and click on Fix Checked. When finished exit HijackThis.
      • Now, run CCleaner.
        • Uncheck "Cookies" under "Internet Explorer".
        • Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.


Reboot
Run HiJackThis again and get a new log.

Re-enable Microsoft Antispyware by reversing the instructions above.
Post the fresh HijackThis log back here and we will take another look.

Nick
User avatar
NikkJ
MRU Honors Grad Emeritus
 
Posts: 413
Joined: June 16th, 2005, 12:26 pm
Location: London

HiJackThis Log

Unread postby littlefrog » September 30th, 2005, 5:53 am

Here is the new logfile after following instructions. I keep getting a warning from Norton Firewall about a detected intrusion which appears to be my own computer. I cannot mention the name of the attack in this post as I will not be able to access it again due to above warning. You will be able to get the name from the other post I put on here just before this one. Sorry to be so vague, but I am at the end of the tether here.


Logfile of HijackThis v1.99.1
Scan saved at 10:48:33, on 30/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Common Files\Autodata Limited Shared\Service\ADCDLicSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\apps\ABoard\ABoard.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\WINDOWS\kdx\KHost.exe
C:\apps\ABoard\AOSD.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Zoom Telephonics, Inc\Zoom ADSL USB Modem\dslmon.exe
C:\Program Files\ONSPEED\onspeed.exe
C:\Program Files\Orange\Synchronisation Companion\Voxsync.exe
C:\wanadoo\wanadooconnectionkit\atdialler1.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\slrundll.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.supanet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/cust ... ahoo.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/cust ... ahoo.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5400
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\apps\Adobe\Acrobat 5.1\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DSLMON.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeed.exe
O4 - Global Startup: Synchronisation Companion.lnk = ?
O4 - Global Startup: Wanadoo Connection Kit.lnk = C:\wanadoo\wanadooconnectionkit\atdialler1.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\ONSPEED\onspeed.exe/250
O8 - Extra context menu item: Show Original Image - res://C:\Program Files\ONSPEED\onspeed.exe/227
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0A891521-685E-4B6D-A9FD-759BB2CD6A66} (SecureImage Control) - http://www.psbwebsurveys.com/secure/SecureImage.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?linkid= ... lcid=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsup ... SupCtl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6863463890
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.cai.com/securityadvisor/vir ... ebscan.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZI ... b34246.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.c ... mplete.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {C2F38867-251C-4216-9B1C-BBE89B8700E2} (iVocalize Internet Conference 3 Setup) - http://www.talkingcommunities.com/client3/ivsetup3.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsup ... mAData.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/bingame/dim2/defaul ... der_v6.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{31148A80-8EBF-42DD-989E-2F8CB4105E56}: NameServer = 213.40.66.126 213.40.130.126
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: MsgPlusLoader.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodata Limited License Service - Autodata Limited - C:\Program Files\Common Files\Autodata Limited Shared\Service\ADCDLicSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
littlefrog
Active Member
 
Posts: 12
Joined: September 26th, 2005, 8:02 pm

Unread postby NikkJ » September 30th, 2005, 7:19 am

Hi Littlefrog

I am looking into the BR problem for you. Can you tell me the EXACT symptoms (call the virus BR, I'll know what you mean) because it is possible that what you are seeing are legitimate information messages from Nortons telling you port is secure. Type the wording of the message into notepad and then copy it here for me to read.

Open Microsoft AntiSpyware.

  • Click on Tools, Settings.
  • In the left pane, click on Real-time Protection.
  • Under Startup Options uncheck Enable the Microsoft AntiSpyware Security Agents on startup (recommended).
  • Under Real-time spyware threat protection uncheck Enable real-time spyware threat protection (recommended).
  • After you uncheck these, click on the Save button and close Microsoft AntiSpyware.
  • Right click on the Microsoft AntiSpyware icon on the taskbar and select Shutdown Microsoft AntiSpyware.

After all of the fixes are complete it is very important that you enable Real-time Protection again.

Since you are still having the problem I would like you to run HJT and get rid of the following items.
  • Run HijackThis and do a Scan Only. Place a check against this line:
    O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm

    Close all other windows and click on Fix Checked when finished and exit HijackThis.
  • Reboot into Safe Mode

    Reboot the machine and wait for the beep.

    Rapidly press the F8 key until a menu of boot options appears

    Select Safe Mode

    Using Windows Explorer, locate the following files/folders, and delete them:

    C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
    C:\Program Files\ONSPEED\onspeed.exe


    Exit Explorer, and reboot afterwards.


Post back a fresh HijackThis log and we will take another look.
Nick
User avatar
NikkJ
MRU Honors Grad Emeritus
 
Posts: 413
Joined: June 16th, 2005, 12:26 pm
Location: London

HiJackThis

Unread postby littlefrog » September 30th, 2005, 7:39 am

Noticed that you have asked me to delete onspeed.exe, if I do that I am not able to connect to internet - I tried this when I got broadband modem and that is what happened. Intrusion detection triggers if I go looking for any info on BR and other times too when doing web searches - can't exactly remember what though. Will wait for an answer before doing previous actions
littlefrog
Active Member
 
Posts: 12
Joined: September 26th, 2005, 8:02 pm

Unread postby NikkJ » September 30th, 2005, 1:06 pm

Ok Littlefrog
Leave onspeed alone but do the rest of the fix.
I'm trying to get some info together on BR.

Nick
Last edited by NikkJ on October 1st, 2005, 4:51 am, edited 1 time in total.
User avatar
NikkJ
MRU Honors Grad Emeritus
 
Posts: 413
Joined: June 16th, 2005, 12:26 pm
Location: London

Unread postby littlefrog » September 30th, 2005, 1:34 pm

I have had to disable firewall to be able to get to this post - you mentioned the whole name and firewall picked it up immediately. I now can't access any of the previous posts, as it has obviously tagged malware removal as the problem, without disabling firewall first. I will go through the process you mentioned in last post and notify you when complete.
littlefrog
Active Member
 
Posts: 12
Joined: September 26th, 2005, 8:02 pm

Unread postby littlefrog » September 30th, 2005, 2:41 pm

I managed the first half of your instructions, but when pressing F8 the only options available were as follows:- floppy, Samsung SV, HL-DT-STDV and Int. Lan. Subsequently haven't managed the second half and have not done a fresh hijackthis log. What now?
littlefrog
Active Member
 
Posts: 12
Joined: September 26th, 2005, 8:02 pm

Unread postby NikkJ » September 30th, 2005, 2:43 pm

Try these instructions for getting into safe mode:

  • To start Windows XP in Safe mode
  • Restart the computer.
  • Some computers have a progress bar that refers to the word BIOS. Others may not let you know what is happening.
  • As soon as the BIOS loads, begin tapping the F8 key on your keyboard. Do so until the Windows Advanced Options menu appears.
  • If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. If this happens, restart the computer and try again.
  • Using the arrow keys on the keyboard, select Safe mode and hit enter.

Select Safe Mode

Using Windows Explorer, locate the following files/folders, and delete them:

C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm


Exit Explorer, and reboot afterwards.




Post back a fresh HijackThis log and we will take another look.
Last edited by NikkJ on October 1st, 2005, 4:49 am, edited 1 time in total.
User avatar
NikkJ
MRU Honors Grad Emeritus
 
Posts: 413
Joined: June 16th, 2005, 12:26 pm
Location: London

Unread postby NikkJ » September 30th, 2005, 4:50 pm

hi littlefrog
Could you give me some information please?
Are you using an ADSL or dialup connection and when did you start using OnSpeed?
Did you get the wording of the message you get? I need this in order to identify the problem.

Here's a few things I would like you to try out for me :
Please let me know if you don't understand the instructions


    Reveal Hidden Files
  • Click Start.
  • Open My Computer.
  • SelectTools menu
  • Click Folder Options.
  • Select the View Tab.
  • Select Show hidden files and foldersin the Hidden files and folders section.
  • Uncheck Hide protected operating system files (recommended) option.
  • Uncheck the Hide file extensions for known file types option.
  • Click Yes.
  • Click OK.

Use windows explorer to find where this file is, don't delete it for now.
inf_joiner.exe

    Hide System Files
  • Click Start.
  • Open My Computer.
  • SelectTools menu
  • Click Folder Options.
  • Select the View Tab.
  • Uncheck Show hidden files and foldersin the Hidden files and folders section.
  • Select Hide protected operating system files (recommended) option.
  • Check the Hide file extensions for known file types option.
  • Click Yes.
  • Click OK.

Next
  • Click the Start in the desktop Toolbar
  • Click on Run
  • Type msconfig in the window and then click OK
  • Click the Startup tag
  • Uncheck the box on the line containing ONSPEED
  • Click on OK
  • Click on the Restart Option and allow the system to reboot

When the system is rebooted try to reproduce the BR problem you describe.

If your internet connection is lost just run the last stage again but this time put a check back into the box and reboot.

Let me know what happens

Nick
User avatar
NikkJ
MRU Honors Grad Emeritus
 
Posts: 413
Joined: June 16th, 2005, 12:26 pm
Location: London

Unread postby NikkJ » October 1st, 2005, 8:03 am

Littlefrog

I've contacted OnSpeed about this problem and they are aware of it. This is their reply with instructions of a workaround until they find a fix for it.
Dear Sir/Madam,

Yes ONSPEED does use port 5400, I presume that you are using Norton Internet
Security? This is something that we are liasing with Symantec about, currently
the only thing we can do is to stop the detect for the B*** r****** Trojan,
should you wish to do so please follow this guide.

If you have been getting a message regarding a security alert from Norton
Internet Security, please make the following changes.

Open Norton Internet Security
Left click the Intrusion Detection with a tick next to it then select Configure
to the right of that
Select Advanced, then scroll down the list and find BD B*** r****** 0.80a then
Untick it
Press ok, ok again and close down your Norton Internet Security.

Please restart the computer just so that changes made will take effect.

yours,

ONSPEED Customer Service



Hope this helps you. ( Even took out the name for you ;) )
User avatar
NikkJ
MRU Honors Grad Emeritus
 
Posts: 413
Joined: June 16th, 2005, 12:26 pm
Location: London
Advertisement
Register to Remove

Next

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 21 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware