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lop infection

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lop infection

Unread postby pyro » September 26th, 2005, 7:51 pm

I am having troubles with my girlfriends computer and cant get this spyware to stay away. From what I have read it is a lop variant and comes back each time after running adaware/spybot. I have also tried A^2 & CCleaner as well. Any help would be greatly appreciated.
I have the toolbar, the icons on the desktop, and the toolbar at the bottom of the desktop sometimes as well.

Logfile of HijackThis v1.99.1
Scan saved at 6:39:43 PM, on 9/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\MMDiag.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\Program Files\Cisco Systems\cvpnd.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
c:\progra~1\intern~1\iexplore.exe
c:\progra~1\intern~1\iexplore.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\jaelbec\My Documents\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.hdplwqtgqnabpjvzvvklusry.com ... 3/CmC2.jpg
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {08AFEFE1-30B4-10FC-515D-F3DB4E58F32C} - C:\DOCUME~1\jaelbec\APPLIC~1\GRIMCI~1\2 dumb.exe
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SECTPROGRAMOOZESHOW] C:\Documents and Settings\All Users\Application Data\Aim name sect program\Rule bags.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [HOLD TIME] C:\DOCUME~1\jaelbec\APPLIC~1\ENCTHA~1\Up axis.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\vpngui.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .cdx: C:\Program Files\Internet Explorer\PLUGINS\Npcdn32.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\PLUGINS\NPCDN32.DLL
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.3.3.38/p ... assets.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/c ... /et1_x.cab
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/c ... /ot0_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/c ... jst0_x.cab
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.raves.com/CFIDE/classes/CFJava.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/prof ... itStop.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.c ... st0401.cab
O16 - DPF: {3CC943C7-3C99-11D4-8135-0050041A5144} (RunExeActiveX.UserControl1) - file://C:\Program Files\Gateway\HelpSpot\RunExeActiveX.CAB
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://otx.ifilm.com/OTXMedia/OTXMedia.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex ... 0-3-24.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/seri ... /gwCID.CAB
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50 ... 5AxWin.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playweb14.pogo.com/game/deluxe/i ... der_v6.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.c ... _0_2_0.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\cvpnd.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
pyro
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Posts: 6
Joined: September 26th, 2005, 7:42 pm
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Unread postby markkhunt » September 27th, 2005, 10:11 am

Hi, pyro. Welcome to the forums.

Yes, your girlfriend’s computer does have a LOP infection, but it can usually be removed fairly easily. I will have you start the computer in Safe Mode, which will prevent you from having access to the Internet, so you’ll want to either print these instructions or save them to a file on your desktop for easy reference.

LOP is normally installed with Messenger Plus 3 and its sponsor (C2Media) program. Although I don’t see any evidence of Messenger Plus 3, please go to Add/Remove Programs in the Windows Control Panel and remove the following programs if listed.

C2Media
LOP
LOP.com
LopDotCom
Messenger Plus 3


If you removed any programs, please restart your computer.

Open Notepad. Please copy the contents of the Code box below and paste it into a new Notepad file. Please save this file as findjobs.bat to your desktop and make sure that Save as type is set to All files.

Code: Select all
dir %Windir%\tasks /a h > files.txt


Now, double-click findjobs.bat to run it. You may get an alert about a batch/script file trying to run. Please allow it. A file called files.txt will be created on your desktop. I need you to copy the contents of this file into your next post.

Please run HijackThis, click Do a system scan only, and check the box next to each of these items to have them fixed. If something isn’t there, please continue with the next item on the list.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.hdplwqtgqnabpjvzvvklusry.com ... 3/CmC2.jpg
O2 - BHO: (no name) - {08AFEFE1-30B4-10FC-515D-F3DB4E58F32C} - C:\DOCUME~1\jaelbec\APPLIC~1\GRIMCI~1\2 dumb.exe
O4 - HKLM\..\Run: [SECTPROGRAMOOZESHOW] C:\Documents and Settings\All Users\Application Data\Aim name sect program\Rule bags.exe
O4 - HKCU\..\Run: [HOLD TIME] C:\DOCUME~1\jaelbec\APPLIC~1\ENCTHA~1\Up axis.exe
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://otx.ifilm.com/OTXMedia/OTXMedia.dll


In addition, I can see that restrictions have been set on Internet Explorer. If neither your girlfriend nor a Network Administratior (if in an office setting) set these restrictions, either manually or with a program like Spybot S&D, then please check the following two items also.

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present


Now, please close all open windows and browsers, including this one, and click Fix Checked.

We need to make sure you can see all files, including hidden and system files. Please click Start => My Computer. On the menu bar select Tools => Folder Options, and then select the View tab. Under the Hidden files and folders heading, please make sure Show hidden files and folders is checked and Hide protected operating system files (recommended) is unchecked. Click Yes to confirm, and then click OK.

Now, restart your computer into Safe Mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu). For additional help in booting into Safe Mode, see the following site: http://www.pchell.com/support/safemode.shtml

Use Windows Explorer and delete the following folders shown below in red if present:

[b]O2 - BHO: (no name) - {08AFEFE1-30B4-10FC-515D-F3DB4E58F32C} - C:\Documents and Settings\jaelbec\Application Data\GRIMCI~1\ [color=blue]Note: The name of the folder you need to delete is incomplete, but the folder name begins with “GRIMCIâ€
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markkhunt
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Posts: 7911
Joined: April 15th, 2005, 8:58 pm
Location: Newburgh, IN

Unread postby pyro » September 27th, 2005, 5:36 pm

Thanks for the infos, I will print that doc out and get on it. I did have restrictions setup w/ Spyboy S&D. I will run the progs and get the results to you as soon as possible.
pyro
Active Member
 
Posts: 6
Joined: September 26th, 2005, 7:42 pm

Unread postby markkhunt » September 27th, 2005, 6:07 pm

You're very welcome, pyro.

Some malware will put restrictions on Internet Explorer, so I had to ask. Since you set the restrictions yourself with Spybot, just ignore the O6s in the HijackThis log. It's fine to leave them alone.
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markkhunt
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Posts: 7911
Joined: April 15th, 2005, 8:58 pm
Location: Newburgh, IN

Unread postby pyro » September 27th, 2005, 6:38 pm

I followed the directions and listed in the guide. I didnt find anything in add/remove progs.

Here is files.txt:
Volume in drive C has no label.
Volume Serial Number is 2C22-FF90

Directory of C:\WINDOWS\tasks

09/26/2005 08:00 PM <DIR> .
09/26/2005 08:00 PM <DIR> ..
09/27/2005 05:00 PM 274 A455104F91C68C0F.job
06/08/2000 05:00 PM 65 DESKTOP.INI
09/17/2005 01:00 AM 492 Maintenance-Defragment programs.job
09/01/2005 12:30 AM 530 Maintenance-Disk cleanup.job
09/27/2005 05:19 PM 360 PCHealth Scheduler for Data Collection.job
09/26/2005 06:46 PM 6 SA.DAT
08/01/2005 03:00 AM 497 Scan.job
09/07/2005 11:00 PM 502 Tune-up Application Start.job
8 File(s) 2,726 bytes

Directory of C:\


Here is hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 5:35:02 PM, on 9/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\MMDiag.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Cisco Systems\cvpnd.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Documents and Settings\jaelbec\My Documents\hijackthis\HijackThis.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.sgieyrthnxfrnmfzjyfjkh.us/UE ... /CmC2.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\vpngui.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .cdx: C:\Program Files\Internet Explorer\PLUGINS\Npcdn32.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\PLUGINS\NPCDN32.DLL
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.3.3.38/p ... assets.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/c ... /et1_x.cab
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/c ... /ot0_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/c ... jst0_x.cab
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.raves.com/CFIDE/classes/CFJava.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/prof ... itStop.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.c ... st0401.cab
O16 - DPF: {3CC943C7-3C99-11D4-8135-0050041A5144} (RunExeActiveX.UserControl1) - file://C:\Program Files\Gateway\HelpSpot\RunExeActiveX.CAB
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex ... 0-3-24.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/seri ... /gwCID.CAB
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50 ... 5AxWin.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playweb14.pogo.com/game/deluxe/i ... der_v6.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.c ... _0_2_0.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\cvpnd.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe

I have been trying to get her to use firefox but she wont convert. Any suggestions up that alley?
pyro
Active Member
 
Posts: 6
Joined: September 26th, 2005, 7:42 pm

Unread postby markkhunt » September 27th, 2005, 7:19 pm

pyro, it looks like we're getting there.

Firefox really is a much more secure browser than Internet Explorer, but if she doesn't want make the switch there are some things we can do to make her browsing a little safer. Once we've got you cleaned, we'll talk about that.

Open Notepad. Please copy the contents of the Code box below and paste it into a new Notepad file. Please save this file as deljobs.bat to your desktop and make sure that Save as type is set to All files.

Code: Select all
%systemdrive%
cd C:\WINDOWS\Tasks
attrib -r -s -h A455104F91C68C0F.job
del A455104F91C68C0F.job


Now, double-click deljobs.bat to run it. You may get an alert about a batch/script file trying to run. Please allow it.

Please run HijackThis, click Do a system scan only, and check the box next to this item to have it fixed:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.sgieyrthnxfrnmfzjyfjkh.us/UE ... /CmC2.html

Now, close all open browsers and windows, and click Fix Checked.

Restart your computer.

If you still have the findjobs.bat file you created in the earlier post, please double-click it again to run it. If not, let's recreate the file because I want to make sure everything has been deleted.

Open Notepad. Please copy the contents of the Code box below and paste it into a new Notepad file. Please save this file as findjobs.bat to your desktop and make sure that Save as type is set to All files.

Code: Select all
dir %Windir%\tasks /a h > files.txt 


Now, double-click findjobs.bat to run it. You may get an alert about a batch/script file trying to run. Please allow it. A file called files.txt will be created on your desktop. If the file is still there from the previous run, it is OK to overwrite the file.

Run HiajckThis again and post a new log for me to review, along with the contents of files.txt.
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markkhunt
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Unread postby pyro » September 27th, 2005, 7:40 pm

All right I ran the commands listed previously.

Here is files.txt:

Volume in drive C has no label.
Volume Serial Number is 2C22-FF90

Directory of C:\WINDOWS\tasks

09/27/2005 06:32 PM <DIR> .
09/27/2005 06:32 PM <DIR> ..
06/08/2000 05:00 PM 65 DESKTOP.INI
09/17/2005 01:00 AM 492 Maintenance-Defragment programs.job
09/01/2005 12:30 AM 530 Maintenance-Disk cleanup.job
09/27/2005 06:29 PM 360 PCHealth Scheduler for Data Collection.job
09/27/2005 06:36 PM 6 SA.DAT
08/01/2005 03:00 AM 497 Scan.job
09/07/2005 11:00 PM 502 Tune-up Application Start.job
7 File(s) 2,452 bytes

Directory of C:\Documents and Settings\jaelbec\My Documents\hijackthis


Here is the hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 6:38:28 PM, on 9/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\MMDiag.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Cisco Systems\cvpnd.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\jaelbec\My Documents\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\vpngui.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .cdx: C:\Program Files\Internet Explorer\PLUGINS\Npcdn32.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\PLUGINS\NPCDN32.DLL
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.3.3.38/p ... assets.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/c ... /et1_x.cab
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/c ... /ot0_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/c ... jst0_x.cab
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.raves.com/CFIDE/classes/CFJava.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/prof ... itStop.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.c ... st0401.cab
O16 - DPF: {3CC943C7-3C99-11D4-8135-0050041A5144} (RunExeActiveX.UserControl1) - file://C:\Program Files\Gateway\HelpSpot\RunExeActiveX.CAB
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex ... 0-3-24.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/seri ... /gwCID.CAB
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50 ... 5AxWin.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playweb14.pogo.com/game/deluxe/i ... der_v6.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.c ... _0_2_0.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\cvpnd.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe

Thanks again for the help, I dont think I would ever figure this out on my own.
pyro
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Posts: 6
Joined: September 26th, 2005, 7:42 pm

Unread postby markkhunt » September 28th, 2005, 8:39 am

pyro, you are very welcome. I’m glad to help. :)

I don’t see any sign of LOP in your latest log, so it looks like we were successful. Is the toolbar gone, and can you delete the extra icons from your desktop?

Let’s run HijackThis one more time, please. Click Do a system scan only, and check the box next to this item to have it fixed.

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm

Close all open windows and browsers, including this one, and click Fix Checked.

Restart your computer and please post another HijackThis log.
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Unread postby pyro » September 28th, 2005, 1:30 pm

The toolbar & the icon on the desktop are gone and havent come back for about 12 hours. They usually come back within 10 minutes so I guess its looking good. I deleted that last R0 entry and it took the background off the desktop. Thats easy to fix.

Heres the hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:28:08 PM, on 9/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\MMDiag.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Cisco Systems\cvpnd.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Documents and Settings\jaelbec\My Documents\hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\vpngui.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .cdx: C:\Program Files\Internet Explorer\PLUGINS\Npcdn32.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\PLUGINS\NPCDN32.DLL
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.3.3.38/p ... assets.cab
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/c ... /et1_x.cab
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/c ... /ot0_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/c ... jst0_x.cab
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.raves.com/CFIDE/classes/CFJava.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/prof ... itStop.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.c ... st0401.cab
O16 - DPF: {3CC943C7-3C99-11D4-8135-0050041A5144} (RunExeActiveX.UserControl1) - file://C:\Program Files\Gateway\HelpSpot\RunExeActiveX.CAB
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex ... 0-3-24.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/seri ... /gwCID.CAB
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50 ... 5AxWin.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.pogo.com/game/deluxe/zuma/po ... der_v6.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.c ... _0_2_0.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\cvpnd.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
pyro
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Posts: 6
Joined: September 26th, 2005, 7:42 pm

Unread postby markkhunt » September 28th, 2005, 4:25 pm

Hi, pyro. The last HijackThis log looks really good. :D

How is the computer running? Were you able to restore the background for the desktop? Are you having any other problems?

Let’s clean out your temporary folders. Please click Start => Run and type cleanmgr in the command box. Select your C: and click OK to scan your system. When the scan has completed, please make sure that Temporary Internet Files, Recycle Bin, and Temporary Files are the only items selected. Click OK, and then click Yes to confirm. If you have more than one user account on the computer, you will need to run cleanmgr from each account to delete all the temporary files.

Let’s also clean out your Prefetch folder. Using Windows Explorer, please navigate to C:\Windows\Prefetch\ and delete everything in the folder. Please delete only the contents of the folder, NOT the Prefetch folder itself.

Viruses, Adware, and Spyware are running rampant, but taking a few simple precautions can prevent many of them. Below I have included a number of recommendations for additional protection to help prevent future malware infections. These few simple steps can stave off the vast majority of spyware problems.

You have already installed the second Service Pack for Windows XP. That's great. I highly recommend you regularly visit the Windows Update site and install all High Priority updates as soon as possible. I cannot stress enough how important this is. If you have not already, you may want to set up your computer to receive updates from Microsoft automatically. For instructions, on enabling automatic updates, visit the Microsoft website.

1) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE Already installed
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy Already installed
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

2) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here: http://www.mozilla.org/products/firefox/

3) Since your girlfriend prefers Internet Explorer, add another level of protection to the browser by blocking certain sites that are known to contain malware. IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. ID-SPYAD may be found here.

4) You already have AVG anti-virus installed. Excellent! For your own protection, please be sure to run it regularly, and to keep it up-to-date.

5) Finally, if you are not already, you should consider maintaining a firewall. Some good free firewalls are ZoneAlarm, Kerio, and Sygate. A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place
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markkhunt
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Joined: April 15th, 2005, 8:58 pm
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Unread postby pyro » September 28th, 2005, 6:12 pm

thanks again for all of your help. Restoring the background wasnt a problem and the PC is running much faster now & responds quicker now. I will check out the programs that you have recommended. Hopefully I wont have to go thru this again, but if I do I definitely know where to turn to.
pyro
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Posts: 6
Joined: September 26th, 2005, 7:42 pm

Unread postby markkhunt » September 28th, 2005, 6:34 pm

You're very welcome, pyro. I'm glad we were able to help. :D
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Unread postby NonSuch » October 10th, 2005, 4:45 pm

Glad we could be of assistance.

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