Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

IST.ISTbar can't remove

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

IST.ISTbar can't remove

Unread postby joelw135 » September 26th, 2005, 9:00 am

I use CounterSpy as my spywear killer, and it has worked until a few days ago. It found IST.ISTbar, and I choose to delete it. Counterspy created a restore point and removed it. Next morning I went to computer and Counterspyfound the same problem. Here is my HiJack log. Could you please help.

Logfile of HijackThis v1.99.1
Scan saved at 7:56:17 AM, on 9/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\APC\POWERC~1\agent\pbeagent.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\PROGRA~1\APC\POWERC~1\server\PBESER~1.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sprite Software\Sprite Backup\SpriteService.exe
C:\Program Files\iolo\Common\Task Agent\Task_Agent.exe
C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\SkinMem\SkinMem.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
C:\WINDOWS\System32\slpservice.exe
C:\WINDOWS\system32\slpmonx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Turtle Beach\AudioStation\tbaspi.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\Program Files\Mozilla Firefox\Firefox 1.0.&\firefox.exe
C:\Hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.excite.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,AutoConfigURL = http://localhost:9100/proxy.pac
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Web Accelerator Helper -

{69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Program Files\Google\Web

Accelerator\GoogleWebAccToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7}

- c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} -

c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Google Web Accelerator -

{DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web

Accelerator\GoogleWebAccToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE

/AUTORUN
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MUSICMATCH\MUSICMATCH

Jukebox\mimboot.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType

Pro\type32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE

C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [VSOCheckTask]

"c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online]

"c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common

Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common

Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SunProtectionServer] C:\Program Files\Sunbelt

Software\CounterSpy Consumer\sunprotectionserver.exe
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt

Software\CounterSpy Consumer\sunserver.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program

Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software

Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt

Software\CounterSpy Client\sunasDtServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt

Software\CounterSpy Client\sunasServ.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft

ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpriteService] "C:\Program Files\Sprite

Software\Sprite Backup\SpriteService.exe"
O4 - HKCU\..\Run: [iolo Task Agent] C:\Program Files\iolo\Common\Task

Agent\Task_Agent.exe
O4 - Startup: SkinMem.lnk = C:\Program Files\SkinMem\SkinMem.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program

Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program

Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program

Files\Google\Web Accelerator\GoogleWebAccWarden.exe
O4 - Global Startup: TabUserW.exe.lnk =

C:\WINDOWS\system32\WTablet\TabUserW.exe
O8 - Extra context menu item: &Check Spelling - res://C:\Program

Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: &Google Search - res://c:\program

files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &ieSpell Options - res://C:\Program

Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Translate English Word - res://c:\program

files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program

files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program

files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program

Files\LimeShop\System\Temp\limeshop_script0.htm
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English -

res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} -

C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell -

{0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program

Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} -

C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options -

{1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program

Files\ieSpell\iespell.dll
O9 - Extra button: Create Mobile Favorite -

{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft

ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -

C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... -

{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft

ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: symsupportutil -
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} -

http://www.comcastsupport.com/sdccommon ... gctlcm.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -

http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {03177121-226B-11D4-B0BE-005004AD3039} (UploaderCtrl Class) -

http://members6.clubphoto.com/_img/uplo ... loader.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) -

http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) -

http://www.bulletinboards.com/CFIDE/classes/CFJava.cab
O16 - DPF: {084F552D-19EB-4668-9788-984CBC781A8F} (AsyncDownloader Class)

- http://survey.otxresearch.com/Preloader.dll
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software

AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -

http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine

Advantage) - http://go.microsoft.com/fwlink/?linkid= ... lcid=0x409
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager

Control) -

http://dlmanager.akamaitools.com.edgesu ... ns/activex

/dlm-activex-2.0.3.1.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio

Conferencing) - http://cs5.chat.sc5.yahoo.com/v43/yacscom.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} -
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer)

- https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) -

https://webresponse.one.microsoft.com/o ... winrep.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating

System Class) -

http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {5445BE81-B796-11D2-B931-002018654E2E} (MeadCo Security

Manager) -

http://wcs00180.egain.net/wcsapp/weblib ... /SecMgr.ca

b
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory

Class) - http://www.amiuptodate.com/vsc/bin/1,0, ... Portal.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftup ... 6/client/m

uweb_site.cab?1126883660906
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager

Class) - http://www.ofoto.com/downloads/BUM/BUM_ ... ofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -

http://a840.g.akamai.net/7/840/537/2004 ... cro.com/ho

usecall/xscan53.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class)

- http://das.microsoft.com/activate/cab/x ... DASAct.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} -

http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) -

http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield

International Setup Player) -

http://www.broderbund.com/IFW/Cabs/isetup.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) -

http://rtc1.webresponse.one.microsoft.c ... EFlash.CAB
O16 - DPF: {9C024426-7859-4B2D-AB4C-B1E370AE7549} -

http://us.mcafee.com/Apps/WSC/en-us/Wsc ... erCtrl.cab
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments

Control) - https://webresponse.one.microsoft.com/o ... leXfer.cab
O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} (Web Camera Server

Control) - http://209.3.28.204/wg_webeye.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content

Update) - http://www.linksysfix.com/check/netset/ ... downls.cab
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) -

http://209.67.146.68/ePlayer/2_0/ACNePlayer.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) -

http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {BDD2F926-8158-4F62-9E0D-B3B75FD1F07F} (McObjectFactory Class)

-

http://download.mcafee.com/molbin/share ... mcmysec.ca

b
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} -
O16 - DPF: {C75BE5CC-7F80-458C-8B66-FAB86E3B13C3} (FotkiUploader Control)

- http://images.fotki.com/activex/FotkiUploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class)

-
O16 - DPF: {D42ED9FF-DF46-4AD9-A3FE-46BAF896466E} (CountSpies.SpyCounter)

- http://www.sunbelt-software.com/evaluat ... terSpy.CAB
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} (Personal System

Administrator Control) -

http://206.65.172.231/check/netset//ins ... downgc.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) -
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software

XUpload) - http://www.dotphoto.com/XUpload.ocx
O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) -

http://fdl.msn.com/public/investor/v13/ticker.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5)

- http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software

AutoUpdate Support Package) -

http://www.creative.com/su/ocx/15008/CTPID.cab
O23 - Service: APC PBE Agent (APCPBEAgent) - APC -

C:\PROGRA~1\APC\POWERC~1\agent\pbeagent.exe
O23 - Service: APC PBE Server (APCPBEServer) - APC -

C:\PROGRA~1\APC\POWERC~1\server\PBESER~1.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc -

c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner -

c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc -

c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) -

McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) -

McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee

Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation

- C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development

Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: Retrospect Helper - Dantz Development Corporation -

C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development

Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: SLPMONX - ProdEx Technologies -

C:\WINDOWS\System32\slpservice.exe
O23 - Service: TabletService - Wacom Technology, Corp. -

C:\WINDOWS\system32\Tablet.exe
O23 - Service: tbaspi - Voyetra Turtle Beach, Inc. - C:\Program

Files\Turtle Beach\AudioStation\tbaspi.exe
joelw135
Active Member
 
Posts: 3
Joined: September 26th, 2005, 8:55 am
Advertisement
Register to Remove

Unread postby dobhar » September 26th, 2005, 7:26 pm

Hi...

My name is dobhar and I will be looking over your log. Please give me some time to go look it over and I will post back as soon as possible. If you have any questions please post back as a reply to this Thread\Topic and I will be advised by email so I can return and help you. Do not start another Thread\Topic.

Thank You,
User avatar
dobhar
MRU Honors Grad Emeritus
 
Posts: 961
Joined: March 3rd, 2005, 3:00 am
Location: Winnipeg

Unread postby joelw135 » September 26th, 2005, 7:30 pm

I found the problem and removed it. It was hidden in a file on a backup drive. Thanks for getting back so soon.
Joel

dobhar wrote:Hi...

My name is dobhar and I will be looking over your log. Please give me some time to go look it over and I will post back as soon as possible. If you have any questions please post back as a reply to this Thread\Topic and I will be advised by email so I can return and help you. Do not start another Thread\Topic.

Thank You,
joelw135
Active Member
 
Posts: 3
Joined: September 26th, 2005, 8:55 am

Unread postby dobhar » September 27th, 2005, 12:27 am

Hi joel...

Thanks for posting back... :)

This is up to you but since I was almost finished going through your HJT log when you posted I figured I would finish analyzing it. I did find some items that NEED be fixed...
_____________________________________________________

Please print out or copy these instructions\tutorials to Notepad as the internet will be unavailble to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.
_____________________________________________________

Step 1.
==========

Please download and install CCleaner from here
(Note: DO NOT run this program yet)

Step 2.
==========

- Close all Windows and Programs
- Start HijackThis...
- Select\check the following entries, Double-check to make sure that only these entries are checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {084F552D-19EB-4668-9788-984CBC781A8F} (AsyncDownloader Class) - http://survey.otxresearch.com/Preloader.dll


- Click the "Fix checked" button.

Step 3.
==========

We now need to cleanup all the Temp, Temorary Internet Files, Recycle Bin, etc...
- Start the CCleaner program
- Get into "Options" => Select "Advanced" => Deselect\uncheck "Only delete files in Windows Temp folders older than 48 hours"
- We are only going to work with the "Cleaner" section. (Note: Do not use the "Issues" section)
- click on the Run Cleaner button in the lower right-hand corner
- After complete close program

Step 4.
==========

Run Panda's ActiveScan - online virus scan from here and perform a full system scan.
- Once you are on the Panda site click the "Scan your PC" button
- A new window will open...click the big "Check Now" button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
- Click on "Local Disks" to start the scan
- Post Panda scan results in your next reply

Step 5.
==========

- Post a fresh new HijackTHis log
- Post the Panda ActiveScan results
User avatar
dobhar
MRU Honors Grad Emeritus
 
Posts: 961
Joined: March 3rd, 2005, 3:00 am
Location: Winnipeg

Unread postby joelw135 » September 27th, 2005, 9:04 am

Here are the results of HiJack and Panda. Thanks for the help.
Logfile of HijackThis v1.99.1
Scan saved at 9:00:22 AM, on 9/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\APC\POWERC~1\agent\pbeagent.exe
C:\PROGRA~1\APC\POWERC~1\server\PBESER~1.EXE
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
C:\WINDOWS\System32\slpservice.exe
C:\WINDOWS\system32\slpmonx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Turtle Beach\AudioStation\tbaspi.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\system32\WDBtnMgr.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\SkinMem\SkinMem.exe
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt

Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32Info.exe
C:\Hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program

Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Web Accelerator Helper -

{69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Program Files\Google\Web

Accelerator\GoogleWebAccToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7}

- c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} -

c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Google Web Accelerator -

{DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web

Accelerator\GoogleWebAccToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE

/AUTORUN
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MUSICMATCH\MUSICMATCH

Jukebox\mimboot.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType

Pro\type32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE

C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [VSOCheckTask]

"c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online]

"c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common

Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common

Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program

Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software

Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt

Software\CounterSpy\Consumer\sunserver.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft

ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpriteService] "C:\Program Files\Sprite

Software\Sprite Backup\SpriteService.exe"
O4 - HKCU\..\Run: [iolo Task Agent] C:\Program Files\iolo\Common\Task

Agent\Task_Agent.exe
O4 - Startup: SkinMem.lnk = C:\Program Files\SkinMem\SkinMem.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program

Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program

Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program

Files\Google\Web Accelerator\GoogleWebAccWarden.exe
O4 - Global Startup: TabUserW.exe.lnk =

C:\WINDOWS\system32\WTablet\TabUserW.exe
O8 - Extra context menu item: &Check Spelling - res://C:\Program

Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: &Google Search - res://c:\program

files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &ieSpell Options - res://C:\Program

Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Translate English Word - res://c:\program

files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program

files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program

files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program

Files\LimeShop\System\Temp\limeshop_script0.htm
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English -

res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} -

C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell -

{0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program

Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} -

C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options -

{1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program

Files\ieSpell\iespell.dll
O9 - Extra button: Create Mobile Favorite -

{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft

ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -

C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... -

{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft

ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: symsupportutil -
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} -

http://www.comcastsupport.com/sdccommon ... gctlcm.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -

http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {03177121-226B-11D4-B0BE-005004AD3039} (UploaderCtrl Class) -

http://members6.clubphoto.com/_img/uplo ... loader.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) -

http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) -

http://www.bulletinboards.com/CFIDE/classes/CFJava.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software

AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -

http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine

Advantage) - http://go.microsoft.com/fwlink/?linkid= ... lcid=0x409
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager

Control) -

http://dlmanager.akamaitools.com.edgesu ... ns/activex

/dlm-activex-2.0.3.1.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio

Conferencing) - http://cs5.chat.sc5.yahoo.com/v43/yacscom.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} -
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer)

- https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) -

https://webresponse.one.microsoft.com/o ... winrep.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating

System Class) -

http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {5445BE81-B796-11D2-B931-002018654E2E} (MeadCo Security

Manager) -

http://wcs00180.egain.net/wcsapp/weblib ... /SecMgr.ca

b
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory

Class) - http://www.amiuptodate.com/vsc/bin/1,0, ... Portal.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftup ... 6/client/m

uweb_site.cab?1126883660906
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager

Class) - http://www.ofoto.com/downloads/BUM/BUM_ ... ofupld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -

http://a840.g.akamai.net/7/840/537/2004 ... cro.com/ho

usecall/xscan53.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class)

- http://das.microsoft.com/activate/cab/x ... DASAct.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} -

http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) -

http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield

International Setup Player) -

http://www.broderbund.com/IFW/Cabs/isetup.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) -

http://rtc1.webresponse.one.microsoft.c ... EFlash.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer

Class) - http://www.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {9C024426-7859-4B2D-AB4C-B1E370AE7549} -

http://us.mcafee.com/Apps/WSC/en-us/Wsc ... erCtrl.cab
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments

Control) - https://webresponse.one.microsoft.com/o ... leXfer.cab
O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} (Web Camera Server

Control) - http://209.3.28.204/wg_webeye.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content

Update) - http://www.linksysfix.com/check/netset/ ... downls.cab
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) -

http://209.67.146.68/ePlayer/2_0/ACNePlayer.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) -

http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {BDD2F926-8158-4F62-9E0D-B3B75FD1F07F} (McObjectFactory Class)

-

http://download.mcafee.com/molbin/share ... mcmysec.ca

b
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} -
O16 - DPF: {C75BE5CC-7F80-458C-8B66-FAB86E3B13C3} (FotkiUploader Control)

- http://images.fotki.com/activex/FotkiUploader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class)

-
O16 - DPF: {D42ED9FF-DF46-4AD9-A3FE-46BAF896466E} (CountSpies.SpyCounter)

- http://www.sunbelt-software.com/evaluat ... terSpy.CAB
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} (Personal System

Administrator Control) -

http://206.65.172.231/check/netset//ins ... downgc.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) -
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software

XUpload) - http://www.dotphoto.com/XUpload.ocx
O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) -

http://fdl.msn.com/public/investor/v13/ticker.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5)

- http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software

AutoUpdate Support Package) -

http://www.creative.com/su/ocx/15008/CTPID.cab
O23 - Service: APC PBE Agent (APCPBEAgent) - APC -

C:\PROGRA~1\APC\POWERC~1\agent\pbeagent.exe
O23 - Service: APC PBE Server (APCPBEServer) - APC -

C:\PROGRA~1\APC\POWERC~1\server\PBESER~1.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc -

c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner -

c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc -

c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) -

McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) -

McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee

Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation

- C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development

Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect Helper - Dantz Development Corporation -

C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development

Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: SLPMONX - ProdEx Technologies -

C:\WINDOWS\System32\slpservice.exe
O23 - Service: TabletService - Wacom Technology, Corp. -

C:\WINDOWS\system32\Tablet.exe
O23 - Service: tbaspi - Voyetra Turtle Beach, Inc. - C:\Program

Files\Turtle Beach\AudioStation\tbaspi.exe

Here is Panda results.
Detected Disinfected
Virus 0 0
Spyware 0 0
Hacking Tools 0 0
Dialers 0 0
Security Risks 0 0
Suspicious files 0 0
joelw135
Active Member
 
Posts: 3
Joined: September 26th, 2005, 8:55 am

Unread postby dobhar » September 27th, 2005, 9:19 am

Hi joel...

Well the log points to you being clean. I'm adding my {All Clean} speech to the end of this post.
___________________________

Your log seems clean.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point. You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore or Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above
  2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
      2. Change the Download unsigned ActiveX controls to Disable
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
      4. Change the Installation of desktop items to Prompt
      5. Change the Launching programs and files in an IFRAME to Prompt
      6. Change the Navigate sub-frames across different domains to Prompt
      7. When all these settings have been made, click on the OK button.
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    5. Next press the Apply button and then the OK to exit the Internet Properties page.
  3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online & their stand-alone antivirus programs:
    Virus, Spyware, and Malware Protection and Removal Resources
  4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly. For a tutorial on Firewalls and a listing of some available ones see the link below:
    Understanding and Using Firewalls
  6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
  9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A tutorial on installing & using this product can be found here:
    Using SpywareBlaster to protect your computer from Spyware and Malware
  10. Install IE-SPYAD - IE-SPYAD adds a list of sites and domains associated with advertisers, marketers, and crapware pushers to the Restricted sites zone of Internet Explorer. A tutorial on installing & using IE-SPYAD can be found here:
    Using IE-Spyad to enhance your privacy and security
  11. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.
User avatar
dobhar
MRU Honors Grad Emeritus
 
Posts: 961
Joined: March 3rd, 2005, 3:00 am
Location: Winnipeg

Unread postby NonSuch » October 10th, 2005, 4:41 pm

Glad we could be of assistance.

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27304
Joined: February 23rd, 2005, 7:08 am
Location: California
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 44 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware